line technician

maintenance technician

technical services specialist

PHINIA

<div>
 
 About Us
 
 
 
 
 PHINIA:
 
 Advancing sustainability today, powering a cleaner tomorrow.
 
 
 PHINIA is an independent, market-leading, premium solutions and components provider with over 100 years of manufacturing expertise and industry relationships, with a strong brand portfolio that includes DELPHI&reg;, DELCO REMY&reg; and HARTRIDGE&trade;. With over 12,500 employees across 43 locations in 20 countries, PHINIA is headquartered in Auburn Hills, Michigan, USA.
 
 
 At PHINIA, we Provide fuel systems, electrical systems, and aftermarket products and solutions of the highest quality &mdash; developed and manufactured responsibly &mdash; that are designed to enhance efficiency and reduce the environmental impact of vehicles, industrial machinery, and other applications. In doing so, we contribute to a cleaner tomorrow, treat our people and surrounding communities with respect, and hold ourselves accountable to robust ethical standards.
 
 
 
 Our Culture
 
 
 
 PHINIA promotes and cultivates an inclusive culture and diverse perspectives, strives to maintain its reputation for excellence, thrives on the power of collaboration, and fosters the development of our talented employees. We believe in making a positive impact through our business and actions, and we take our collective responsibility seriously.
 
 
 
 Career Opportunities
 
 
 
 We believe in building a brighter tomorrow for our employees as well as our customers and encourage you to learn about our long history, strong culture, new technologies, and future vision. We offer a strong local presence and interesting global opportunities. Join us on this shared journey toward a brighter tomorrow.
 
 
 
 Job Purpose
 
 
 
 The Technical Service Specialist plays a key frontline role in delivering outstanding technical support across Delphi&rsquo;s product portfolio, ensuring customer satisfaction and reinforcing the value of Delphi solutions in the aftermarket. Operating as part of the wider Technical Services team, this role supports workshops, distributors, and internal teams by resolving technical queries, providing practical product insight, and capturing data that feeds into continual product and service improvement.
 
 
 The Specialist will adopt a circular approach&mdash;where technical support not only solves problems but also builds trust, reinforces product value, and drives organic sales growth through consultative support and product application guidance.
 
 
 
 Key Responsibilities
 
 
 
 
 Key Responsibilities
 
 
 
 
 Customer-Focused Technical Support
 
 
 
 <ul>
 <li>
 Provide prompt, expert-level technical support by phone, email, or remote sessions for customers using Delphi&rsquo;s diagnostic tools, fuel systems, emissions products, and vehicle components.
 </li>
 <li>
 Translate complex technical issues into clear, solution-driven advice that resolves queries efficiently while building customer trust.
 </li>
 <li>
 Tailor technical support to each customer's capability and context, ensuring professional service regardless of skill level or business size.
 </li>
 <li>
 Maintain high-quality records of all support interactions, ensuring traceability, trend analysis, and knowledge base growth.
 
 
 </li>
 </ul>
 
 Revenue-Enabling Product Support
 
 
 
 <ul>
 <li>
 Deliver technical guidance in a consultative manner that highlights the value and correct use of Delphi products, encouraging future purchases through positive experiences.
 </li>
 <li>
 Identify natural product or service upsell opportunities based on customer need&mdash;not push sales, but support them as a natural outcome of technical excellence.
 </li>
 <li>
 Liaise with sales teams to ensure seamless handover when technical support transitions into commercial opportunity.
 </li>
 <li>
 Support product demonstrations and trials where needed, collaborating with sales to reinforce solution benefits.
 
 
 </li>
 </ul>
 
 Technical Data &amp; Knowledge Contribution
 
 
 
 <ul>
 <li>
 Capture and analyse real-world technical feedback from the field to inform product teams and contribute to service documentation improvements.
 </li>
 <li>
 Create or contribute to technical bulletins, FAQs, training content, and troubleshooting guides.
 </li>
 <li>
 Proactively identify recurring issues or product trends and escalate as appropriate to drive resolution and customer protection.
 
 
 </li>
 </ul>
 
 Collaboration &amp; Continuous Improvement
 
 
 
 <ul>
 <li>
 Work closely with Technical Trainers to share knowledge, support training events, and align customer messaging across touchpoints.
 </li>
 <li>
 Support new product launches with technical readiness, documentation, and customer communication.
 </li>
 <li>
 Maintain a proactive, learning mindset&mdash;keeping up to date with new vehicle technologies, diagnostic techniques, and Delphi innovations.
 
 
 </li>
 </ul>
 
 What We&rsquo;re Looking For
 
 
 
 <ul>
 <li>
 Strong technical background in the automotive aftermarket or diagnostics sector
 </li>
 <li>
 Proficient with vehicle systems including diagnostics, engine management, emissions, and electrical systems
 </li>
 <li>
 Excellent verbal and written communication skills, with the ability to simplify complex concepts
 </li>
 <li>
 Customer-focused mindset with the ability to build rapport and trust under pressure
 </li>
 <li>
 Logical problem-solver with a methodical approach to diagnostics and product issues
 </li>
 <li>
 Comfortable using CRM/ticketing tools, diagnostic software, and standard office IT systems
 </li>
 <li>
 Commercial awareness&mdash;understands how technical service underpins business growth and brand loyalty
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 We provide compensation and benefits programs intended to attract, motivate, reward, and retain an incredibly talented, globally diverse workforce at all levels within our organization. Our compensation programs are informed by market data and business needs, and we are committed to providing equitable and competitive compensation. We are committed to providing our team with quality and competitive benefit programs, including health and well-being resources, family-centric policies, and an agile workplace program, where not precluded by collective bargaining agreements or national statutory plans. Plans are benchmarked for competitiveness and value.
 
 
 We provide formal development opportunities at all levels and stages of employee careers. These opportunities are delivered in a variety of formats to make our portfolio of solutions agile, sustainable, and scalable to support our employees in developing the skills needed to succeed.
 
 
 
 What We Believe
 
 
 
 <ul>
 <li>
 Product Leadership - Innovation that brings value to our customers
 </li>
 <li>
 Humility - Seeking out diverse perspectives and working collaboratively
 </li>
 <li>
 Inclusivity - Recognizing our differences makes us stronger; we are bold and intentional
 </li>
 <li>
 Net-Zero - Committed to energy efficiency, waste reduction and beneficial reuse
 </li>
 <li>
 Integrity - Taking responsibility for our decisions and doing what is right
 </li>
 <li>
 Accountability - Taking ownership of our actions and driving results
 
 
 </li>
 </ul>
 
 SAFETY
 
 
 
 You will consistently hear us say Safety First! We are committed to continually improving our strong safety performance supporting the health and wellness of our employees!
 
 
 We also believe employee health and safety is everyone&rsquo;s responsibility. We encourage safety learning and collaboration to help employees understand and follow applicable safety policies, standards, and procedures and identify opportunities to minimize or eliminate risk. Work is expected to be conducted in a manner that stresses the importance of preventing incidents and illnesses, including attending all required safety meetings and trainings. It is expected that all incidents, near misses, and unsafe conditions are immediately reported to the direct manager, Human Resources, or Safety Representative.
 
 
 
 EQUAL EMPLOYMENT OPPORTUNITY
 
 
 
 PHINIA is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability or protected veteran status.
 
 
 
 VISA SPONSORSHIP
 
 
 
 PHINIA does provide sponsorship for employment visa status based on business need. However, for this role, applicants must be currently authorized to work on a full-time basis, in the country where the position is currently based.
 
 
 
 NO UNAUTHORIZED REFERRALS FROM RECRUITERS &amp; VENDORS
 
 
 
 Please note that PHINIA does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to PHINIA will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before the unsolicited resume or offer is received.
 
 
 
 GLOBAL TERMS OF USE AND PRIVACY STATEMENT
 
 
 
 Carefully read the PHINIA Privacy Policy before using this website. Your ability to access and use this website and apply for a job at PHINIA are conditioned on your acceptance and compliance with these terms.
 
 
 Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review.
 
 
 Before submitting your application you will be asked to confirm your agreement with the terms.
 
 
 
 
 Career Scam Disclaimer:
 
 
 
 
 
 PHINIA makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by PHINIA. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact PHINIA through PHINIA&rsquo;s website to verify the authenticity of any employment opportunities.
 
 
 
 Advancing sustainability today, powering a cleaner tomorrow. Join us on this shared journey to a brighter tomorrow. For more information about PHINIA, please visit www.phinia.com.
</div>

Technical Services Specialist

Vitrin Clinic

_ International Sales Specialists (English)_Think Teknoloji Danışmanlık &ndash; İZMIR, T&uuml;rkiye (On-site)Folkart Towers, İzmir Full-Time | USD-Based Salary | Uncapped Commission | Career GrowthJoin a Leading Global Fintech CompanyAre you a confident communicator with a passion for international business and sales?Do you thrive in a high-performance environment where results are rewarded?Think Technology &mdash; a UK-based fintech leader &mdash; is expanding its İstanbul branch! Our cutting-edge trading platforms are trusted by thousands of clients worldwide, and now we&rsquo;re looking for ambitious International Sales Specialist to join our growing international team.No experience? Just graduated? No problem!We are looking for motivated individuals who want to kick-start their first career in international sales. Full training and support will be provided.What You&rsquo;ll Do<ul><li>Engage daily with global prospects through outbound calls (warm leads provided)</li><li>Present and promote innovative online trading solutions</li><li>Understand client needs and deliver customized financial services</li><li>Build long-term client relationships with top-tier after-sales support</li><li>Collaborate with team leaders to meet and exceed targets</li><li>Track your performance and contribute to team success</li></ul>What We&rsquo;re Looking For<ul><li>Currently based in İzmir</li><li>Excellent English communication skills (spoken &amp; written &ndash; required)</li><li>University graduate (any discipline)</li><li>Energetic, persuasive, and confident communicator</li><li>Target-driven, self-motivated, and competitive mindset</li><li>Sales/marketing experience is a plus but not required</li><li>Open to Turkish and international candidates</li><li>For male candidates: must have no military obligation</li></ul>What We Offer<ul><li>Attractive USD-based salary + commission + bonus + Food Card</li><li>Fast career progression in the Forex &amp; Financial Services industry</li><li>Dynamic, young, and international workplace culture</li><li>Monday&ndash;Friday schedule &mdash; weekends free</li><li>Ongoing training, coaching, and mentorship to sharpen your skills</li></ul>Why Choose Think Technology?<ul><li>Join a fast-scaling global fintech brand</li><li>Work with high-quality leads &amp; advanced tools</li><li>Uncapped earning potential &mdash; your results define your income</li><li>Real promotion opportunities within months, not years</li></ul>Ready to Build Your Global Sales Career?Apply today and take the first step in your international career with Think Technology &ndash; İzmir.Industry: Business Consulting &amp; ServicesEmployment Type: Full-timeJob Type: Full-time

International Sales Specialists

Cornerstone Executive Search Türkiye

<div>
 
 
 R&amp;D Specialist -&Idot;ZM&Idot;R
 
 
 
 Cornerstone T&uuml;rkiye is representing a
 
 high-growth, innovation-driven specialty chemicals manufacturer
 
 headquartered in
 
 &Idot;zmir
 
 , looking to hire a
 
 Research &amp; Development Specialist
 
 .
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Track innovations and improvement opportunities aligned with company goals
 </li>
 <li>
 Execute research and product development projects; run required analyses
 </li>
 <li>
 Research new / alternative raw materials and organize lab trials
 </li>
 <li>
 Manage laboratory and
 
 pilot-scale
 
 implementations
 </li>
 <li>
 Own R&amp;D studies and reporting
 </li>
 <li>
 Evaluate application results and steer new project directions
 </li>
 </ul>
 
 
 Required Skills
 
 
 <ul>
 <li>
 MSc or PhD in Chemistry
 </li>
 <li>
 Minimum 1 year hands-on R&amp;D experience
 </li>
 <li>
 Strong written and spoken English
 </li>
 <li>
 Detail-driven, analytical mindset; comfortable working with data and experiments
 </li>
 <li>
 Strong communication and teamwork skills
 </li>
 <li>
 Proficient in MS Office
 </li>
 </ul>
</div>

Research And Development Specialist

SupportYourApp

<div>Who are we?
SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?
Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.
What You Will Do:<ul>
<li>
Deliver outstanding customer support via phone calls, chats and emails</li>
<li>Build strong and lasting customer relationships</li>
<li>Keep up with evolving tools and technology</li>
<li>Handle sensitive customer data with care and security</li>
<li>Apply the latest and greatest customer happiness practices</li>
<li>Maintain deep understanding of client solutions and meet KPI</li>
<li>Communicate with developers and cross-functional specialists</li>
</ul>
What you need to succeed in this role:<ul>
<li>
Excellent Dutch communication skills (at least C1 level for both spoken and written) and English at B2 level</li>
<li>Experience with Google Suite</li>
<li>Experience in customer support for at least 6 months</li>
<li>Tech-savvy</li>
<li>Positive, proactive and responsible attitude</li>
<li>Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload)</li>
</ul>
Will be a great plus:<ul>
<li>
Experience in sales</li>
<li>Experience with CRM systems
</li></ul>Benefits:<ul>
<li>
Fixed schedule: Monday&ndash;Friday, 1 PM&ndash;9 PM, T&uuml;rkiye time</li>
<li>Opportunity to cooperate fully remotely
</li><li>Inclusive international environment</li>
<li>Compensation in USD</li>
<li>Rewards for referring friends</li>
<li>Balance between project workload and personal time, but also &ndash; internal health policy</li>
<li>Responsive leadership interested in your development and long-lasting cooperation</li>
<li>Greenhouse conditions for self-development</li>
<li>A culture built on trust, with no time-tracking requirements</li>
<li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.
So if you're a proactive Support Specialist who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!
Over 1200+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.
Know someone perfect for the role? Refer them and get rewarded!
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.
Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.</div>

(fluent Dutch) Customer Support Consultant (Türkiye, remotely)

izÜRET

<div>
 
 
 People Operations Specialist
 
 
 
 Role Summary
 
 
 People Operations Specialist supports day-to-day HR operations across the employee lifecycle. The role focuses on execution, coordination, monitoring, and reporting of People Operations processes, working closely with hiring managers, finance, and external partners to ensure accuracy, compliance, and smooth HR operations.
 
 
 
 
 
 Core Responsibilities
 
 
 Recruitment &amp; Onboarding Support
 
 <ul>
 <li>
 Supports end-to-end recruitment processes including job posting, CV screening, interview scheduling, and coordinating internal interview participants
 </li>
 <li>
 Coordinates with hiring managers to collect role requirements and interview feedback, writes interview notes after interviews and prints related interview documents before interviews
 </li>
 <li>
 Prepares offer documentation and supports onboarding logistics
 </li>
 <li>
 Tracks recruitment metrics and prepares regular hiring status reports
 </li>
 </ul>
 
 Performance &amp; Employee Process Tracking
 
 <ul>
 <li>
 Supports performance review cycles by coordinating timelines, documentation, and data collection and documentation
 </li>
 <li>
 Tracks KPIs, feedback inputs, and evaluation results for reporting purposes
 </li>
 <li>
 Maintains up-to-date employee records, performance documents, and development notes
 </li>
 <li>
 Supports managers with follow-ups related to goal tracking and review documentation
 </li>
 </ul>
 
 Training &amp; Development Coordination
 
 <ul>
 <li>
 Collects training needs from teams and supports training scheduling
 </li>
 <li>
 Tracks training participation, attendance, and certification records
 </li>
 <li>
 Maintains training databases and prepares summary reports
 </li>
 </ul>
 
 HR Operations &amp; Administration
 
 <ul>
 <li>
 Maintains personnel files, contracts, leave records, and HR documentation
 </li>
 <li>
 Tracks annual leave, sick leave, and other absences through internal HR system
 </li>
 <li>
 Coordinates payroll inputs with finance, including leave data and employee changes
 </li>
 <li>
 Supports payroll, SGK, and compliance documentation processes
 </li>
 <li>
 Acts as a point of contact for employee questions regarding HR procedures
 </li>
 </ul>
 
 Compensation &amp; Benefits Support
 
 <ul>
 <li>
 Supports salary benchmarking data collection and comparisons
 </li>
 <li>
 Coordinates benefits enrollment, health insurance processes, and BES documentation
 </li>
 <li>
 Tracks headcount data and supports workforce-related reporting to EGM and EGESBM
 </li>
 <li>
 Prepares HR data summaries for management review
 </li>
 </ul>
 
 Employee Engagement &amp; Internal Communication
 
 <ul>
 <li>
 Supports employee surveys and engagement data collection
 </li>
 <li>
 Assists in organizing internal events and HR communications
 </li>
 <li>
 Tracks feedback and follow-up action items
 </li>
 </ul>
 
 Compliance &amp; Coordination
 
 <ul>
 <li>
 Supports compliance with Turkish labor law through accurate documentation and follow-ups
 </li>
 <li>
 Coordinates with external vendors such as payroll, insurance, and HR consultants
 </li>
 <li>
 Escalates risks or inconsistencies to senior HR or management when required
 </li>
 </ul>
 
 
 
 
 
 
 
 Required Qualifications
 
 <ul>
 <li>
 3+ years of experience in HR or People Operations in a fast-paced environment
 </li>
 <li>
 Operational knowledge of Turkish labor law, payroll, and HR compliance
 </li>
 <li>
 Experience with HR reporting, tracking, and documentation
 </li>
 <li>
 Proficiency in Microsoft Office and HR systems
 </li>
 <li>
 Professional working proficiency in English
 </li>
 </ul>
 
 
 
 
 
 
 
 Key Attributes
 
 <ul>
 <li>
 Detail-oriented and organized
 </li>
 <li>
 Strong coordination and follow-up skills
 </li>
 <li>
 Clear communicator at an operational level
 </li>
 <li>
 Comfortable working with data, reports, and documentation
 </li>
 <li>
 Reliable, consistent, and process-focused
 </li>
 </ul>
 
 
 
</div>

People Operations Specialist

Siemens

<div>
 
 What are my responsibilities?
 
 
 
 <ul>
 <li>
 Generate leads and business opportunities from Local Panel Builders, OEMs, and Electrical Contractors in the assigned region (&Idot;zmir, Manisa, Ayd&inodot;n, Mu&gbreve;la).
 </li>
 <li>
 Achieve personal sales targets for Electrical Products.
 </li>
 <li>
 Act as the technical and commercial face of Siemens EP portfolio (mainly low voltage and control products).
 </li>
 <li>
 Define customer value propositions and ensure customer satisfaction through regular visits.
 </li>
 <li>
 Build and maintain strong relationships with key customers and stakeholders.
 </li>
 <li>
 Manage the sales pipeline, prepare offers, negotiate, and close deals.
 </li>
 <li>
 Collaborate with internal teams to align on strategies and report sales performance.
 
 
 </li>
 </ul>
 
 What You Need To Make Real What Matters.
 
 
 
 <ul>
 <li>
 University degree in Electrical Engineering &amp; Electrical and Electronic Engineering
 </li>
 <li>
 4+ years Sales experience in the related area.
 </li>
 <li>
 Fluent English in speaking and writing.
 </li>
 <li>
 Advanced in MS Office applications.
 </li>
 <li>
 Result orientation with strong analytical thinking.
 </li>
 <li>
 Team player and customer focused with good interpersonal skills.
 </li>
 <li>
 Good understanding of the low voltage product &amp; system market and technologies.
 </li>
 <li>
 Define goals for expanding and nurturing a set of accounts, develop strategies, plan customer interactions, and conduct reviews to track progress
 </li>
 <li>
 Manage the opportunity pipeline, build relationships with new customers, evaluate customer requirements, and analyze financial status. Ensure information on the pipeline is communicated to portfolio stakeholders (e.g., Business Units, Specialist Team)
 </li>
 <li>
 Conduct regular visits to client locations to understand their needs, provide support, and ensure satisfaction. Foster relationships, drive engagement, and ensure alignment with sales objectives, including collaboration with C-level executives.
 </li>
 <li>
 Wide ranging commercial and contractual experience.
 </li>
 <li>
 Track record of excellent communications &amp; influencing skills.
 </li>
 <li>
 Plan and modify product configurations to meet customer needs.
 
 
 </li>
 </ul>
 
 What We Offer?
 
 
 
 <ul>
 <li>
 Speaking up Culture
 </li>
 <li>
 Respectful Workplace
 </li>
 <li>
 Being part of a global work environment
 </li>
 <li>
 Attractive remuneration package
 </li>
 <li>
 Excellent recognition tools providing spot awards
 </li>
 <li>
 Learning &amp; Development opportunities for both personal and professional growth
 </li>
 <li>
 Leave days for parents and a variety of flexible working models that allow time off for yourself and your family
 </li>
 <li>
 Creche allowance for mothers
 </li>
 <li>
 Share matching programs to become a shareholder of Siemens AG
 </li>
 <li>
 Remote working and remote living flexibility only for relevant positions
 </li>
 <li>
 Find more benefits here
 
 
 </li>
 </ul>
 
 Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.
 
 
 
 &ldquo;At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality.
 
 
 As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receiving applications from candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.
 
 
 Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.
 
 
 We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.
 
 
 Please find more information from our web site:
 
 
 https://new.siemens.com/tr/tr.html
 
 
</div>

Regional Account Sales Manager – Ege & Akdeniz Region

Point S Tire and Auto Service

<div>
 Responsive recruiter
 
 
 Replies within 24 hours
 
 
 
 Benefits
 
 
 
 <ul>
 <li>
 401(k) matching
 </li>
 <li>
 Competitive salary
 </li>
 <li>
 Free uniforms
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Opportunity for advancement
 </li>
 <li>
 Training &amp; development
 
 
 </li>
 </ul>
 
 Benefits/Perks
 
 
 
 <ul>
 <li>
 Paid time off
 </li>
 <li>
 Stable working hours
 </li>
 <li>
 Excellent Training &ndash; with opportunities for training and career advancement
 </li>
 <li>
 Medical and Accidental Benefits available after 60 days
 </li>
 <li>
 Competitive wages
 </li>
 <li>
 401(k) savings plan with company match
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 Are you ready to join the winning team? At Polo's Point S Tire, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
 
 
 Our
 
 Service Advisors
 
 act as the primary point of contact between customers and the service department. This role is pivotal in ensuring customer satisfaction by accurately understanding customer needs, recommending services and repairs, and providing detailed explanations of work performed and associated costs. The advisor facilitates a smooth service experience by coordinating with technicians, managing service schedules, and following up on the progress of repairs or maintenance. This role demands a balance between technical understanding and the ability to communicate effectively, ensuring customers receive both excellent service and comprehensible advice on their vehicle&rsquo;s needs. A Service Advisor must be confident and capable of advising on Retail Tires, Oil Changes, Preventative Maintenance, Medium Truck, TBR, Ag and Basic Mechanical.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Perform All Duties and skills of a Service Advisor
 </li>
 <li>
 Understand the skills and processes of Service Technician II (Retail &amp; Commercial)
 </li>
 <li>
 Conducting an in-depth inspection of the customer's vehicle to identify apparent tire and level II mechanical issues.
 </li>
 <li>
 Documenting the customer's concerns and collecting relevant information.
 </li>
 <li>
 Recommending tires and basic services based on the vehicle's condition and the customer's concerns.
 </li>
 <li>
 Providing clear explanations of recommended tires and/or services, including costs and timeframes.
 </li>
 <li>
 Providing customers with accurate cost estimates for proposed tires and/or basic services.
 </li>
 <li>
 Scheduling of tires and basic mechanical service
 </li>
 <li>
 Higher level of communication with service technicians and customers.
 </li>
 <li>
 Suggest preventive maintenance services and upsell additional services when appropriate.
 </li>
 <li>
 Educating customers about the importance of routine maintenance.
 </li>
 <li>
 Ordering necessary Tires for customers.
 </li>
 <li>
 Understanding inventory and ensuring the availability of required tires.
 </li>
 <li>
 Educating customers on tire and basic service best practices and answering questions.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 High School Diploma or Equivalent
 </li>
 <li>
 Technical or vocational training courses in automotive repair, tire technology, or a related field a plus
 </li>
 <li>
 Willingness to pursue TIA certification with company support and assistance
 </li>
 <li>
 Valid driver&rsquo;s license and acceptable driving record required
 </li>
 <li>
 Prior experience in a customer service role, ideally within the automotive or related industries, demonstrating the ability to handle customer inquiries and resolve issues effectively.
 </li>
 <li>
 Experience in or knowledge of the automotive industry, including an understanding of basic automotive maintenance and repair procedures.
 </li>
 <li>
 Excellent verbal and written communication skills to clearly and effectively interact with customers and relay information between customers and technicians.
 </li>
 <li>
 Strong focus on delivering high-quality customer service, with the ability to listen to customer needs, empathize with their concerns, and ensure a positive service experience.
 </li>
 <li>
 Ability to manage multiple tasks and appointments efficiently, maintaining accurate records and schedules.
 </li>
 <li>
 Proficiency in using computer systems, including POS software, appointment scheduling software, and basic office software (e.g., Microsoft Office).
 </li>
 <li>
 The ability to upsell services and products based on vehicle condition and customer needs.
 
 
 </li>
 </ul>
 
 Company Overview
 
 
 
 Are you ready to join the winning team? At Polo's Point S Tire, our team has a common goal of providing exceptional service to our customers, while also ensuring that each employee feels valued, respected, and engaged in contributing to the success. With our strong reputation for family values and operational ethics, we are eager to add more team members who want to grow with us.
 
 
 Compensation: $16.00 - $18.00 per hour
 
 
 Careers
 
 
 At Point S Tire, our employees become like family. We believe in investing in the future of our employees and developing them to grow with our organization.
</div>

Automotive Service Advisor

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