customer service representative Jobs in Karachi

customer service representative

customer support representative Jobs in Karachi

customer support representative

customer support executive Jobs in Karachi

customer support executive

international customer support specialist Jobs in Karachi

international customer support specialist

it technician

technical support consultant

Bizsol360

Bizsol360 is expanding! As we continue to deliver modern ERP, automation, and digital transformation across Pakistan &amp; GCC, we&rsquo;re looking for talented Odoo Functional and Techno-Functional Consultants to join our growing team.Positions Available1. Odoo Functional Consultant 2. Odoo Techno-Functional ConsultantWhat You&rsquo;ll Do<ul><li>Work directly with clients to analyze business processes and design tailored Odoo solutions</li><li>Configure Odoo modules including Sales, Inventory, Accounting, Manufacturing, HR, Projects, CRM, etc.</li><li>Manage end-to-end implementation cycles (UAT, deployment, training)</li><li>Coordinate with technical teams for customization, integration, and automation</li><li>Troubleshoot issues, optimize workflows, and support users</li></ul>Requirements&#10004; Proven experience implementing Odoo (minimum 1&ndash;3 years) &#10004; Strong understanding of business processes &#10004; For Techno-Functional: Ability to write specs, coordinate development, basic Python/QWeb/SQL understanding &#10004; Excellent communication &amp; client-handling skills &#10004; Ability to work independently and meet deadlinesJob Type: Full-timePay: From Rs50,000.00 per monthWork Location: In person

We’re Hiring Odoo Functional & Techno-Functional Consultants

10Pearls

<div>About 10Pearls
10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members.
Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cyber security, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs.
10Pearls is proud to have diverse clientele, including large enterprises, SMBs, and high-growth startups. We work with clients across industries including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity, and successful delivery and execution.
Role Overview
We are looking for a highly experienced Principal Software Consultant &ndash; MuleSoft who will lead the design, development, and delivery of complex integration solutions for enterprise clients. The ideal candidate will have 6+ years of overall technical experience with deep expertise in MuleSoft Anypoint Platform, API-led connectivity, system integration patterns, and enterprise architecture. This role requires strong technical leadership, stakeholder engagement, and the ability to guide customers through end-to-end integration strategies.<div>
Responsibilities 
 
<ul><li>Advanced knowledge of configuration/customization of the platform.</li><li>Ability to propose and devise solutions with little to no code.</li><li>Assisting the Architect and coordinating technical aspect of software development activities</li></ul>
including design, architecture, development and implementation of applications. 
<ul><li>Identify and implement opportunities for development process improvement like evaluating</li></ul>
and adopting new technologies and platforms, best practices and patterns, creating reusable 
components &amp; frameworks, etc. 
<ul><li>Provide strategic platform consulting, shaping long-term infrastructure plans that align with</li></ul>
clients&rsquo; business objectives. 
<ul><li>Act as focal point of contact for technical issues for specific work streams across multiple</li></ul>
projects. 
<ul><li>Ensure project delivery on time along with adherence to code and quality standards.</li><li>Update job knowledge by studying state-of-the-art development tools, programming</li></ul>
techniques and computing equipment; participating in educational opportunities; reading 
professional publications; maintaining personal networks; participating in professional 
organizations. 
<ul><li>Knowledge of platform marketplace products, their development lifecycle and best practices.</li><li>Lead platform transformation initiatives, ensuring scalability and security for enterprise clients.</li><li>Act as a trusted advisor to executives, influencing infrastructure strategies at a strategic level.</li><li>Awareness of all available editions of the platform and their pricing model.</li><li>Leverage AI features of the platform to improve productivity of developers and users.</li><li>Awareness on various backup strategies to mitigate risk.</li><li>Leverage version control and CI/CD features to ensure smooth deployments.</li></ul></div> 
Requirements<ul><li>
Education: Bachelor's or master's in computer science, Engineering, or related field.</li><li>
Experience: 6-8+ years in software engineering or integration, with at least 3-4 years specifically in MuleSoft.</li></ul><ul><li>
Proficient in MuleSoft Anypoint Studio and Anypoint Platform.</li><li>
Strong knowledge of API design, RAML/OAS, and API lifecycle management.</li><li>
Expertise in integration patterns, microservices architecture, and data transformation using DataWeave.</li></ul><ul><li>
Proficient in error handling and logging frameworks.</li><li>
Experience with installing, configuring, and managing Anypoint Platform PCE, including understanding its components like Access Management, API Manager, and Runtime Manager.</li><li>
Familiarity with Kubernetes, especially in the context of Red Hat OpenShift, Amazon EKS Anywhere, and Rancher Kubernetes Engine (RKE2).</li></ul><ul><li>
Understanding of Kubernetes cluster requirements and configurations, including worker node setups, load balancer configurations, and storage requirements.</li><li>
Proficient in using MuleSoft Object Store for data storage and state management across Mule applications.</li><li>
Experience with Object Store v2, including configuration and management for CloudHub applications.</li><li>
Understanding the best practices for data persistence, retrieval, and management using Object Store, ensuring efficient data handling and performance.</li><li>
Familiarity with security practices related to Object Store, including encryption and access control to safeguard sensitive data.</li><li>
Experience in troubleshooting and optimizing Object Store usage to enhance application performance and reliability.</li><li>
Hands-on experience with cloud environments such as AWS, Azure, or GCP, and hybrid integration solutions.</li></ul>
Z5S9NJ9h8p</div>

Principal/Staff Platform Consultant - MuleSoft - Afternoon Shift

Logix Solutions

Job description:Job Title: Technical Support Engineer &ndash; Office-Based Location: Karachi, PakistanAbout the Role: Logix Solutions is hiring a Technical Support Engineer-Fresh for our valued client in the solar energy sector where you will be responsible for assisting customers and solar installers over the phone with issues related to Solar Inverters and Lithium Batteries. Freshers are encouraged to applyKey Responsibilities:<ul><li>Provide technical assistance to end-customers and solar installers via phone regarding product settings, faults, and installations.</li><li>Redirect customers to their nearest service center when necessary.</li><li>Apply knowledge of Electrical and Electronics systems to troubleshoot and resolve technical inquiries.</li><li>Maintain accurate records of all service and support activities.</li><li>Contribute to the development and improvement of product documentation and manuals.</li><li>Support R&amp;D teams by helping manage and document physical complaints of products received at the Head Office.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s Degree in Electronics, Electrical Engineering, or a related field.</li><li>0-6 months of experience</li><li>freshers are encouraged to apply.</li><li>Excellent communication and interpersonal skills.</li><li>Background in Power Electronics or Solar Inverters is a plus (not mandatory).</li></ul>Skills &amp; Attributes:<ul><li>Strong problem-solving abilities and attention to detail.</li><li>Ability to manage, track, and resolve customer complaints effectively.</li><li>Customer-oriented mindset and good people-handling skills.</li></ul>What We Offer:<ul><li>On-the-Job Training</li><li>Career Growth and Development Opportunities (based on performance)</li><li>Market-Competitive Salary: PKR 45,000 &ndash; 50,000</li><li>Start Date: As Soon As Possible</li></ul>Job Type: Full-timePay: Rs45,000.00 - Rs50,000.00 per monthWork Location: In person

Technical Support Engineer Fresh

Eurosoft Tech Pvt Ltd

Job Description (Including but not limited to):<ul><li>Provide remote technical troubleshooting and support.</li><li>Manage and resolve support tickets.</li><li>Assist customers primarily in the UK, as well as in the US, Canada, and Australia.</li><li>Respond to customer queries via calls or emails, offer guidance, perform software installations, and train customers on product usage.</li><li>Coordinate with the Product Development team to report and resolve issues.</li><li>Diagnose and resolve hardware and software-related problems.</li><li>Assist prospects by helping them troubleshoot and resolve their issues.</li></ul>Required Experience:<ul><li>Experience with software and software support.</li><li>Prior experience in a support role is an advantage.</li><li>Strong spoken and written English communication skills.</li><li>Extroverted personality.</li><li>Strong analytical, creative thinking, interpersonal, and motivational skills.</li><li>Knowledge of Voice over IP (VoIP) is a plus.</li></ul>Required Education &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Computer Science (Mandatory).</li><li>Experience with Telerik components.</li><li>Knowledge of desktop application development.</li><li>Familiarity with CefSharp and Gecko browser.</li></ul>Highly Preferred Technical Skills:<ul><li>Understanding of networks, databases, GPRS, GPS, and VoIP.</li></ul>Industry:<ul><li>Software</li></ul>Benefits:<ul><li>Health insurance</li><li>Annual leave</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Technical Support: 2 years (Preferred)</li></ul>Language:<ul><li>English Fluently (Preferred)</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In personJob Type: Full-timePay: Rs70,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>What is your current salary?</li><li>What will be your expected salary?</li><li>Are you comfortable in working with the rotational shifts (weekly wise)?</li><li>Can you negogiate in terms of your salary expectations?</li><li>Have you done your bachelors degree in computer science or any relevant to it?</li></ul>Work Location: Remote

Technical Support Representative

Simcoe IT

Location: Karachi, Pakistan (On-site)Shift Timing: 9:00 AM &ndash; 6:00 PM AESTResponsibilities:Provide first-level support for hardware, software, and network issues.Monitor, maintain, and troubleshoot IT systems and servers.Manage user accounts, groups, and permissions in Active Directory (AD).Assist in deploying new systems, updates, and IT infrastructure changes.Maintain documentation of technical issues, resolutions, and procedures.Collaborate with the IT team to ensure smooth IT operations.Requirements:2&ndash;3 years of experience in IT support, systems administration, or related roles.Hands-on experience with Active Directory, Windows Server, and basic networking concepts.Knowledge of computer hardware, software installation, and troubleshooting.Strong problem-solving and communication skills.Willingness to work onsite in Karachi.Relevant certifications (e.g., CompTIA A+, Microsoft Certified, or similar) are a plus.Job Type: Full-timePay: Rs90,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in IT Support or Systems Administration?</li><li>Do you have hands-on experience with Active Directory (user creation, password reset, permissions)?</li><li>Have you worked with Windows Server before?</li><li>Are you willing to work on-site in Shahrah-e-Faisal, Karachi ?</li><li>Are you comfortable working the 9:00 AM &ndash; 6:00 PM shift?</li><li>Do you have any relevant certifications (CompTIA A+, Microsoft, etc.)?</li><li>Do you have trouble shooting experience ?</li></ul>Experience:<ul><li>IT support, systems administration, or related roles.: 3 years (Required)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

IT Support (Level 1)

ATM - Textile Spinning Mill

Textile company having office located at DHA required Oracle Technical, Functional consultan &amp; DBA having 4 to 5 years experience on similar position send your resume at atml5018@gmail.comJob Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

ORACLE TECHNOCAL AND FUNCTIONAL CONSULTANT

Muller & Phipps Pakistan (Private) Limited

<div>
 <ol>
 <li>
 
 Oracle Fusion Cloud &ndash; Functional, Technical &amp; Operational Support
 
 </li>
 </ol>
 <ul>
 <li>
 Act as the primary functional lead for:
 </li>
 <li>
 General Ledger (GL)
 </li>
 <li>
 Accounts Payable (AP)
 </li>
 <li>
 Accounts Receivable (AR)
 </li>
 <li>
 Fixed Assets (FA)
 </li>
 <li>
 Lease Accounting
 </li>
 <li>
 Procurement
 </li>
 <li>
 Inventory Management
 </li>
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 Support transactional activities, month-end closing, and business process automation.
 </li>
 <li>
 Conduct requirement-gathering sessions and prepare BRDs, FS/DS, and solution design documents.
 </li>
 <li>
 Manage and maintain core Oracle configurations:
 </li>
 <li>
 Enterprise structures, COA, DFF/KFF, taxes, workflows, payment terms, procurement setups, inventory org setups, and security roles.
 </li>
 <li>
 Provide user support, troubleshooting issues, performing functional/technical impact analysis, and coordinating with Oracle SRs.
 </li>
 </ul>
 <ol>
 <li>
 
 Reporting &amp; Analytics
 
 </li>
 </ol>
 <ul>
 <li>
 Develop and enhance BI Publisher reports, OTBI dashboards, FSG reports.
 </li>
 <li>
 Create data models, optimize SQL queries, configure burstings, and manage report scheduling.
 </li>
 </ul>
 <ol>
 <li>
 
 Monitoring &amp; Integrations
 
 </li>
 </ol>
 <ul>
 <li>
 Monitor ESS jobs and scheduled processes.
 </li>
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 Diagnose failures using logs, payloads, SOAP/REST diagnostics.
 </li>
 <li>
 Perform SQL-based data analysis for reconciliation, error resolution, and root-cause analysis.
 </li>
 </ul>
 <ol>
 <li>
 
 Quarterly Update Management
 
 </li>
 </ol>
 <ul>
 <li>
 Perform regression testing, validate impacted setups, ensure compatibility of custom objects, and document changes.
 </li>
 </ul>
 <ol>
 <li>
 
 Oracle E-Business Suite R12 &ndash; Functional Support
 
 </li>
 </ol>
 <ul>
 <li>
 Provide support for multiple R12 environments (GL, AP).
 </li>
 <li>
 Resolve issues related to transaction processing, invoice holds, journal posting, payments, taxes, and period close.
 </li>
 <li>
 Collaborate with technical teams for custom reports, XML Publisher, workflows, and form personalization.
 </li>
 <li>
 Coordinate with DBAs for user access, responsibilities, and general troubleshooting.
 </li>
 </ul>
 <ol>
 <li>
 
 3. Systems Integrations &ndash; Design, Monitoring &amp; Support
 
 </li>
 </ol>
 <ul>
 <li>
 Lead end-to-end integration lifecycle:
 </li>
 <li>
 Requirements &rarr; Mapping &rarr; Payload design (XML/JSON) &rarr; Testing &rarr; Deployment.
 </li>
 <li>
 Support multiple financial, inventory, and sales interfaces (JV, PO, Receipts, Sales, Inventory, etc.).
 </li>
 <li>
 Validate SOAP/REST payloads, monitor OIC (if applicable), troubleshoot interface failures.
 </li>
 <li>
 Review ESS logs, analyze interface tables, and resolve data mismatches.
 </li>
 <li>
 Manage UAT, exceptions, go-live, and post-production stability.
 </li>
 <li>
 Support ZNI MIS integration and ensure synchronized operational analytics.
 </li>
 </ul>
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Computer Science, IT, Finance, or related field.
 </li>
 <li>
 3&ndash;7+ years of Oracle Fusion and/or Oracle EBS R12 experience.
 </li>
 <li>
 Strong understanding of Finance &amp; SCM processes.
 </li>
 <li>
 SQL proficiency.
 </li>
 <li>
 Experience with integrations (SOAP/REST), ESS, BI Publisher, OTBI.
 </li>
 <li>
 Strong troubleshooting, documentation, and coordination skills.
 </li>
 </ul>
 <ol>
 <li>
 
 Preferred Skills
 
 </li>
 </ol>
 <ul>
 <li>
 Experience with Oracle Integration Cloud (OIC).
 </li>
 <li>
 Understanding of financial accounting, procurement workflows, and supply chain operations.
 </li>
 <li>
 Ability to work under pressure during period close.
 </li>
 <li>
 Strong communication skills for user and vendor coordination.
 </li>
 </ul>
 
 
 
</div>

Oracle Fusion & EBS Functional/Technical Support Specialist

Explore 1863+ Technical support consultant in Karachi this December. Find roles across top companies and apply now to boost your career.