customer service representative Jobs in Karachi

customer service representative

it support engineer

technical support engineer Jobs in Karachi

technical support engineer

cloud support engineer

customer support representative Jobs in Karachi

customer support representative

technical support consultant

Cloud Genny

Job post summaryJob description:Job Description (but not limited to)<ul><li>Remote technical troubleshooting.</li><li>Support tickets handling.</li><li>Provide support to customers in the UK (mostly), US, Canada &amp; Australia.</li><li>Handle customer queries and provide the necessary guidance and help via call/emails and perform installations or help/train customers on software.</li><li>Liaison with the Product Development team for any issues.</li><li>Troubleshooting system and diagnosing and solving hardware or software faults.</li><li>Help prospects in resolving their issues.</li></ul>Required Experience:<ul><li>Software knowledge / Software Support.</li><li>Prior experience in a support position will be a plus.</li><li>The candidate must also possess better-than-average spoken and written English communication skills.</li><li>Must have an extrovert personality.</li><li>Good Analytical and Creative thinking skills.</li><li>Good Interpersonal and Motivational skills</li><li>Knowledge of Voice over IP will be a plus.</li></ul>Required Education:<ul><li>Computer science graduation (Mandatory)</li></ul>Highly Preferred Technical Skills:<ul><li>Knowledge about the Networks / Databases, GPRS, GPS, and VOIP.</li></ul>Job Industry:<ul><li>Software/IT industry</li></ul>Other Benefits:<ul><li>Health Insurance</li><li>Annual Leaves</li></ul>Pay: Rs80,000.00 - Rs150,000.00 per monthJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Do you have educational background in Computer Science?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Technical Support: 1 year (Preferred)</li></ul>Work Location: In person

Technical Support Consultant (UK & USA)

Hospital Supply Corporation

Hospital Supply Corporation is looking for a skilled and proactive &ldquo;Technical Support Specialist&rdquo; to join our IT team based at Karachi, Head Office. This role is responsible for ensuring smooth day-to-day IT operations, providing technical assistance across departments, and supporting healthcare-related systems and equipment.Job Description:<ul><li>Provide day-to-day IT support across all departments.</li><li>Manage and troubleshoot network infrastructure (LAN/WAN, switches, routers, firewalls).</li><li>Monitor system performance and ensure data security.</li><li>Install, configure, and maintain hardware and software.</li><li>Support Windows servers, Active Directory, and user account management.</li><li>Perform routine user and server backups.</li><li>Provide printer, workstation, and peripheral support.</li><li>Support healthcare-related IT systems such as LIS (Laboratory Information System) and hospital equipment connectivity.</li><li>Assist in IT projects and contribute to process improvements.</li></ul>Qualification &amp; Experience:<ul><li>Bachelors or Master&rsquo;s degree in Information Technology, Computer Science, or a related field with 3&ndash;4 years of experience in IT hardware, network, and system support.</li><li>Hands-on experience with Windows servers, Active Directory, and data backup solutions and strong knowledge of networking and security principles.</li><li>Familiarity with healthcare IT systems (LIS, medical equipment integration) is preferred.</li><li>Strong troubleshooting and problem-solving skills with a customer-focused mindset.</li></ul>Interested candidates are requested to send their application at careers@hsc.com.pkbymentioning &ldquo;Technical Support Specialist&rdquo; in the subject line latest by October 5, 2025.Job Type: Full-timePay: Rs45,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Specialist

The Prime Technology Systems

Junior ERP Odoo Functional Consultant We are hiring a Junior Odoo Functional Consultant with 6&ndash;18 months of ERP/Odoo experience. The role involves assisting in requirement gathering, configuring core Odoo modules (Sales, Purchase, Inventory, Accounting, HR), testing workflows, and providing user support. Ideal for candidates beyond internship level but not yet intermediate, looking to grow into a full consultant role.Key Responsibilities<ul><li>Assist in requirement gathering sessions with business stakeholders.</li><li>Configure and support core Odoo modules such as Sales, Purchase, Inventory, Accounting, CRM, HR, and Manufacturing (as applicable).</li><li>Translate client needs into functional specifications and propose Odoo-based solutions.</li><li>Perform basic data migration, testing, and validation of ERP workflows.</li><li>Provide end-user training and functional support.</li><li>Collaborate with technical developers to ensure smooth integration and customization.</li><li>Document processes, configurations, and client requirements.</li></ul>Preferred Qualifications (Nice to Have)<ul><li>Exposure to Manufacturing and eCommerce modules.</li><li>Familiarity with basic SQL or functional debugging in Odoo.</li><li>Experience working on real client projects or supporting ERP go-lives.</li><li>Knowledge of project management basics (Agile/Scrum).</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs100,000.00 per monthWork Location: In person

ERP Odoo Functional Consultant

Ibix Global Tech

Company Overview At Ibix Global Tech, we deliver customized technology solutions designed for businesses of all sizes, from innovative start-ups to established enterprises. Our service offerings include ERP systems, e-commerce platforms, cybersecurity, infrastructure management, and cloud-based services. With a skilled team of professionals and a strong presence across Saudi Arabia, the UAE, and Pakistan, we help organizations boost productivity and drive digital transformation through strategic and forward-thinking tech solutions.Position: Odoo Functional Consultant We are currently seeking an experienced Odoo Functional Consultant to join our dynamic team. This role is ideal for someone with a solid grasp of business operations and hands-on experience in deploying Odoo ERP systems.Key Responsibilities<ul><li>Analyze client needs and business processes to develop tailored Odoo solutions.</li><li>Configure, implement and customize Odoo modules according to specific business requirements.</li><li>Deliver training and support to clients and users, ensuring smooth adoption of Odoo applications.</li><li>Partner with developers and technical teams to ensure seamless implementation and functionality.</li><li>Organize and facilitate client meetings and workshops to gather feedback and discuss project updates.</li><li>Create and maintain comprehensive documentation, including user guides and functional specs.</li></ul>Required Qualifications<ul><li>Bachelor's degree in Business Administration, Information Technology, or a related discipline.</li><li>Demonstrated experience as an Odoo Functional Consultant.</li><li>Hands-on involvement in a minimum of 4&ndash;5 full-cycle Odoo implementations (including Odoo SH, SaaS, and Community versions).</li><li>Strong understanding of all modules and experience in requirements gathering.</li><li>Good English communication skills.</li><li>Comfortable working with both technical and non-technical stakeholders.</li></ul>Preferred Skills &amp; Certifications<ul><li>Odoo certification(s) will be considered a plus.</li><li>Familiarity with Agile project management methodologies.</li><li>Knowledge of SQL for effective data handling within Odoo databases.</li><li>Exposure to BI tools for data analytics and reporting within Odoo.</li><li>Experience in writing and executing test cases to validate Odoo customizations and features.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>What is your current monthly salary package in PKR?</li><li>What is your expected monthly salary package in PKR?</li><li>How many end- to-end Odoo Implementations you have done on your own (implementing all modules of Odoo)?</li><li>What is your notice time period? </li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Odoo functional: 3 years (Required)</li></ul>Work Location: In person

Odoo Functional Consultant

We are seeking a motivated and technically skilled IT Specialist to join our team. The ideal candidate will either have 2&ndash;3 years of professional experience in IT infrastructure and support or be a self-driven individual with strong knowledge and interest in IT systems, scripting, and remote monitoring &amp; management (RMM) tools.This role involves supporting servers, desktops, email systems, and backup infrastructure, while also contributing to automation and migration projects.Key Responsibilities<ul><li>Provide desktop and server support (Windows OS, applications, hardware troubleshooting).</li><li>Assist in email migrations (Microsoft 365, Google Workspace, Exchange).</li><li>Manage and monitor IT systems using RMM tools (ManageEngine, SolarWinds, Acronis, etc.).</li><li>Create and maintain automation scripts using PowerShell (and other scripting languages).</li><li>Support backup and disaster recovery operations using tools like Veeam, Commvault, and Acronis (email, on-premises, and cloud workloads).</li><li>Collaborate with senior engineers on server, network, and security projects.</li><li>Maintain accurate documentation of systems, configurations, and support processes.</li><li>Troubleshoot and resolve escalated IT incidents within SLAs.</li></ul>Required Skills &amp; Knowledge<ul><li>Understanding of RMM tools (ManageEngine, SolarWinds, Acronis).</li><li>Strong interest and/or hands-on knowledge in scripting and automation (PowerShell required, Python/Bash a plus).</li><li>Familiarity with backup solutions such as Veeam, Commvault, Acronis.</li><li>Knowledge of email systems and migrations (Microsoft 365, Exchange, Google Workspace).</li><li>Good grasp of server and desktop support (Windows Server, Active Directory, group policies, etc.).</li><li>Networking fundamentals (TCP/IP, DNS, DHCP, VPN).</li><li>Strong problem-solving skills and ability to learn quickly.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in computer science, Information Technology, or related field (preferred, not mandatory).</li><li>0&ndash;3 years of IT experience (internships, freelance projects, or labs are acceptable).</li><li>Relevant certifications (MCSA, CompTIA A+/Network+/Security+, Veeam Certified, etc.) will be an advantage.</li><li>Fluent English-speaking skills.</li><li>Good, presentable and organized personality.</li><li>Loyal and trustworthy.</li><li>Should be available for frequent international traveling.</li></ul>What We Offer<ul><li>Hands-on exposure to leading IT tools and enterprise environments.</li><li>Continuous learning and professional development opportunities.</li><li>A collaborative and growth-oriented work culture.</li><li>Competitive salary and benefits package.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Can you join Immediately?</li><li>What is your experience as an IT Specialist? (describe your expertise)</li><li>How many years of experience do you have? </li><li>What is your expected monthly package in PKR?</li><li>What is your current monthly package PKR?</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Work Location: In person

IT Support Specialist (Immediate Joiners Required)

Dany Technologies

Job Description: As the Manager ERP, you will oversee the end-to-end management and implementation of ERP systems, ensuring they meet the needs of the organization and improve operational efficiency. You will be responsible for coordinating with various departments, vendors, and stakeholders to ensure the successful deployment and maintenance of the ERP system.Key Responsibilities:<ul><li>Manage the implementation, optimization, and maintenance of ERP systems.</li><li>Coordinate with cross-functional teams (finance, HR, supply chain, etc.) to understand business requirements and ensure ERP customization to meet those needs.</li><li>Develop and implement strategies to improve ERP processes and integrate new features.</li><li>Provide training and support to users to maximize ERP functionality.</li><li>Monitor system performance and resolve any issues or bottlenecks.</li><li>Collaborate with external vendors for ERP-related upgrades and troubleshooting.</li><li>Prepare and maintain documentation related to the ERP system processes and configurations.</li><li>Oversee system testing, validation, and ensure data integrity across modules.</li><li>Stay updated on ERP trends and best practices to recommend enhancements.</li><li>Manage a team of ERP professionals, guiding them to meet objectives and deadlines.</li></ul>Requirements:<ul><li>Bachelor's degree in Information Technology, Computer Science, or a related field (MBA or relevant certifications are a plus).</li><li>5+ years of experience in ERP management, with a focus on system integration and business process optimization.</li><li>Strong understanding of ERP systems (e.g., SAP, Oracle, Microsoft Dynamics).</li><li>Experience in managing cross-functional teams and working with external vendors.</li><li>Excellent communication, leadership, and problem-solving skills.</li><li>Strong project management skills with the ability to manage multiple tasks simultaneously.</li><li>Ability to analyze data and make decisions based on ERP performance.</li></ul>Why Join Dany?<ul><li>Competitive salary and benefits package.</li><li>Opportunity to work with a leading technology company.</li><li>A dynamic, innovative, and collaborative work environment.</li><li>Opportunities for growth and career advancement.</li></ul>Job Type: Full-timeLanguage:<ul><li>English (Preferred)</li></ul>Work Location: In person

Manager IT (ERP Support)

Explore 1748+ Technical support consultant in Karachi this October. Find roles across top companies and apply now to boost your career.

1748 technical support consultant jobs IN Karachi

Technical Support Consultant (UK & USA)

Technical Support Consultant (UK & USA)

Technical Support Specialist

ERP Odoo Functional Consultant

Odoo Functional Consultant

IT Support Specialist (Immediate Joiners Required)

Manager IT (ERP Support)