sales coordinator

customer support agent

network support engineer

sales consultant

service engineer

technical support consultant

ibex. Pakistan

<div>
 
 Ibex, for one it's global client , is hiring.
 
 
 Timings:
 
 EST hours
 
 
 
 
 
 
 The
 
 Technical Support Specialist
 
 will be responsible for coordinating incoming requests and work assignments to support customer orders. You will support all customer demands related to interconnection.
 
 
 
 
 
 
 What you&rsquo;ll do
 
 
 
 &bull; Perform initial review of all new cross connect install and disconnect orders for all interconnection services.
 
 
 &bull; Act as the customer&rsquo;s advocate for interconnection services and engaging other departments.
 
 
 &bull; Monitor general inbox and respond to all customer inquiries.
 
 
 &bull; Enter Demarc/CFA information, Customer BAN (Billing Account Number), and notes after reviewing the order.
 
 
 &bull; Reject orders that do not have the required information.
 
 
 &bull; Review order Queue and ensure that cases are updated timely.
 
 
 &bull; Escalate orders as needed to management.
 
 
 &bull; Work with carriers to ensure order data is accurate.
 
 
 
 
 
 
 What you&rsquo;ll need
 
 
 
 &bull; Experience in high-tech, customer-facing roles such as Customer Success or Technical Support
 
 
 &bull; Experience working with Telecommunications, Datacenters, Cross Connects/Interconnection Products
 
 
 &bull; Reading, understanding, and translating Carrier LOA/CFAs.
 
 
 &bull; Strong communication, technical, and computer skills
 
 
 &bull; Effective organizational skills and attention to detail
 
 
 &bull; Proficient in Microsoft Office Suite applications (Outlook, Word, Excel, PowerPoint) and or/equivalents
 
 
 &bull; Bachelors Degree &amp; three years Telecommunications / Datacenter experience
 
</div>

Technical Support Specialist

Digital HR Consultancy

Job SummaryWe are seeking a skilled and customer-focused Technical Support &amp; Implementation Engineer to handle software installations, device configurations, and technical support for our solutions. The role involves working with Android devices, networking, RFID hardware, and providing both remote and on-site customer support. The ideal candidate should have strong troubleshooting skills, a positive attitude, and the ability to learn and adapt quickly.Key Responsibilities● Install, configure, and support software solutions at customer locations and remotely● Configure and troubleshoot Android devices, handheld scanners, and related hardware● Set up and support RFID devices, barcode scanners, and other IOT sensors and hardware.● Perform device configuration, system setup, and connectivity troubleshooting● Diagnosing and Resolving hardware, software, and other solution related issues● Provide online (remote) support and conduct customer site visits when required● Support customers during deployments, go-live, and post-implementation phases● Coordinate with internal technical teams for issue escalation and resolution● Maintain clear documentation of installations, issues, and fixesRequired Skills &amp; Experience● 2 - 4 years of experience in technical support, system implementation, or field support● Strong knowledge of software installation and troubleshooting● Good understanding of networking fundamentals (LAN, WAN, Wi-Fi, IP configuration)● Hands-on experience with Android OS and device setup● Basic working knowledge of RFID technology and device handling● Experience with hardware troubleshooting and field installations● Ability to learn new tools and technologies quickly● Good to have knowledge of RFID and other IOT technologiesJob Type: Full-timeApplication Question(s):<ul><li>Your age?</li><li>Your current salary?</li><li>Your expected salary?</li></ul>Location:<ul><li>Karachi (Preferred)</li></ul>Work Location: In person

Technical Support & Implementation Engineer (Mid-Level)

NetEx Technologies

About the Role:***READ SALARY DETAILS BEFORE YOU APPLY***We&rsquo;re looking for a skilled Technical Support Specialist to help our clients with their IT needs. This is an on-site position for someone experienced in IT, networking, and troubleshooting servers and computers. You should also be comfortable working with Azure, Microsoft 365 services (Exchange Online, SharePoint Online, Teams), Microsoft licensing, VoIP, and PBX phone systems. Strong English communication skills are important.What You&rsquo;ll Do:<ul><li>Provide Support: Help clients with IT and networking issues.</li><li>Fix Problems: Find and solve hardware and software problems quickly.</li><li>Work with Clients: Talk to clients, understand their issues, and guide them through solutions.</li><li>Keep Records: Document the issues and solutions you provide.</li><li>Solve Challenges: Use your technical skills to handle more complex IT problems.</li></ul>What We&rsquo;re Looking For (experience in):<ul><li>IT, networking, and computer troubleshooting</li><li>Windows Servers (Server 2016 and higher)</li><li>Desktop operating Systems</li><li>Microsoft Azure</li><li>Microsoft 365 services (Exchange Online, SharePoint Online, Teams)</li><li>Microsoft licensing</li><li>VoIP and PBX phone systems</li><li>Strong English skills, both speaking and writing.</li><li>Ability to solve problems and communicate clearly.</li><li>Self-motivated and able to work independently.</li></ul>Requirements:<ul><li>Full-time availability.</li><li>Bachelor&rsquo;s degree preferred.</li><li>At least 2 year of technical support experience.</li><li>Performance-based bonuses available.</li></ul>Shift timing<ul><li>Full-time availability.</li><li>Monday to Saturday</li><li>6PM - 3AM or 8PM - 5AM (Pakistan local time)</li></ul>Why Join Us: This is a great opportunity for someone who loves technology and wants to deliver excellent technical support. If you meet the requirements and are excited about the role, we&rsquo;d love to hear from you.Job Type: Full-timePay: Rs30,000.00 - Rs37,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Technical Support: 1 year (Required)</li></ul>Work Location: In person

Technical Support Specialist (Remote)

Technical Consultant

Cronysoft

At CronySoft, we pride ourselves on delivering cutting-edge technology solutions and exceptional customer service. We&rsquo;re seeking a skilled Technical Support Engineer to join our dynamic team. This role is perfect for someone who thrives in problem-solving, loves troubleshooting, and is passionate about ensuring smooth system functionality for our clients.Job description <ul><li>Ability to communicate in English (Fluently Is a Must)</li><li>Research and identify solutions to software and hardware issues.</li><li>Diagnose and troubleshoot technical issues, including account setup and network configuration.</li><li>Ask customers targeted questions to quickly understand the root of the problem.</li><li>Track computer system issues through to resolution, within agreed time limits.</li><li>Talk clients through a series of actions, either via phone, email or chat, until they&rsquo;ve solved a technical issue.</li><li>Properly escalate unresolved issues to appropriate internal teams (e.g. software developers).</li><li>Provide prompt and accurate feedback to customers.</li><li>Refer to internal databases or external resources to provide accurate tech solutions.</li><li>Ensure all issues are properly logged.</li><li>Prioritize and manage several open issues at one time.</li><li>Follow up with clients to ensure their IT systems are fully functional after troubleshooting.</li><li>Prepare accurate and timely reports.</li><li>Document technical knowledge in the form of notes and manuals.</li><li>Maintain jovial relationships with clients</li><li>Ability to communicate in English (Fluently Is a Must)</li></ul>Location: Sharah-e-Faisal ( Company profile - https://shorturl.at/eArh6 )Shift Timings: 8:00 PM to 5:00 AM (5 days a week) Job Type: Full-timeWork Location: In person

Omni Academy Consulting & Technologies 

Urgently Hiring: Technical Hiring ConsultantOmni Academy &amp; Consulting is a global leader in training, development, and consulting services &mdash; with expertise in Oracle ERP Fusion Cloud, SIEBEL CRM, Web Development, Data Science, AI, and PRA Technology support. Our mission is to transform people and businesses through cutting-edge solutions.We are looking for an experienced Technical Hiring Consultant to manage end-to-end recruitment for technical roles. The candidate will be responsible for sourcing, screening, and hiring qualified professionals while ensuring smooth coordination between hiring managers and candidates.Key Responsibilities<ul><li>Manage the full recruitment lifecycle for technical positions (IT, software, engineering, cloud, cybersecurity, etc.).</li><li>Understand job requirements and coordinate with hiring managers for timely hiring.</li><li>Source candidates via job portals, LinkedIn, referrals, and other channels.</li><li>Screen resumes and conduct initial HR and technical assessments.</li><li>Schedule and coordinate interviews with internal teams or clients.</li><li>Evaluate candidates for technical skills, experience, and cultural fit.</li><li>Negotiate offers, manage joining formalities, and support onboarding.</li><li>Maintain recruitment trackers and candidate pipelines.</li><li>Ensure an excellent candidate experience throughout the hiring process.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in HR, Business, IT, or a related field.</li><li>Proven experience in technical recruitment or as a hiring consultant.</li><li>Strong understanding of technical roles and skill sets.</li><li>Excellent communication and interpersonal skills.</li><li>Familiarity with ATS, LinkedIn sourcing, and other recruitment tools.</li><li>Good organizational and time management skills.</li></ul>Preferred Skills<ul><li>Experience hiring for software development, DevOps, cloud, or cybersecurity roles.</li><li>Knowledge of contract, permanent, and freelance hiring.</li><li>Experience with international hiring or remote teams.</li><li>understanding of ZOHO CRM</li></ul>Job Type: Full-timePay: Up to Rs40,000.00 per monthWork Location: In person

Technical Hiring Consultant - SHF

Affinity Business Suite

Job Title: Senior Functional Consultant (Odoo)Job Summary:We are looking for an experienced Senior Functional Consultant (Odoo) responsible for analyzing business requirements, designing functional solutions, and leading successful system implementations. The candidate will work closely with clients, technical teams, and project managers to ensure smooth delivery, process optimization, and high customer satisfaction.Key Responsibilities:<ul><li>Gather, analyze, and document business requirements from clients and stakeholders</li><li>Lead functional workshops, requirement sessions, and solution demonstrations</li><li>Design functional solutions aligned with business processes and system capabilities</li><li>Prepare functional specifications and coordinate with technical teams for development</li><li>Configure and implement ERP / business software modules</li><li>Provide user training, support, and post-implementation assistance</li><li>Manage project deliverables, timelines, and client expectations</li><li>Perform system testing, UAT coordination, and quality assurance</li><li>Identify process improvements and recommend best practices</li><li>Act as a bridge between business users and technical teams</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business Administration, IT, Computer Science, or related field</li><li>4&ndash;7+ years of experience as a Functional Consultant / Business Analyst / ERP (Odoo) Consultant</li><li>Strong understanding of business processes (Finance, HR, Sales, Operations, Supply Chain etc.)</li><li>Experience in ERP systems (Odoo, SAP, Oracle, Dynamics, or similar)</li><li>Excellent analytical, problem-solving, and communication skills</li><li>Ability to manage multiple projects and stakeholders</li><li>Strong documentation and presentation skills</li></ul>Preferred Skills:<ul><li>Experience in ERP implementation lifecycle</li><li>Project management exposure</li><li>Client handling and stakeholder management experience</li><li>Functional certifications (ERP / Business Analysis / Project Management)</li></ul>Key Competencies:<ul><li>Leadership &amp; Team Collaboration</li><li>Client Communication</li><li>Process Optimization</li><li>Decision Making</li><li>Time Management</li></ul>Location: Karachi (Onsite)Job Type: Full-timePay: Rs100,000.00 - Rs160,000.00 per monthWork Location: In person

Senior ERP Functional Consultant (Odoo)

Explore 1229+ Technical support consultant in Karachi this February. Find roles across top companies and apply now to boost your career.

1229 technical support consultant jobs In Karachi

Technical Support Specialist

Technical Support & Implementation Engineer (Mid-Level)

Technical Support Specialist (Remote)

Technical Consultant

Technical Support Specialist

Technical Hiring Consultant - SHF

Senior ERP Functional Consultant (Odoo)