technical support manager

AL QAHERA CONRACTING L.L.C

<p>About the role</p><p>Al Qahera Contracting L.L.C (AQC) is a leading construction company based in Dubai, UAE, delivering high-value infrastructure and building projects across the region. We are seeking an experienced <b>Technical Office Manager</b> with a minimum of 20 years of hands-on experience in the construction industry to oversee and lead our technical office operations, documentation management, and engineering coordination functions.</p><p>Key responsibilities</p><ul><li>Lead and manage the technical office team including engineers, draftsmen, and document controllers</li><li>Oversee the preparation, review, and submission of technical submittals, shop drawings, method statements, and RFIs</li><li>Coordinate between design consultants, project management teams, site engineers, and subcontractors to ensure technical alignment</li><li>Manage the full document control lifecycle including version control, distribution logs, and archiving</li><li>Review and approve technical specifications, bills of quantities, and material approval requests</li><li>Monitor and report on engineering progress, technical deviations, and design change orders</li><li>Ensure compliance with local authority requirements, consultant instructions, and contract technical obligations</li><li>Interface with clients, consultants, and authorities on all technical matters</li><li>Develop and maintain the master technical document register and drawing issue schedule</li><li>Mentor and develop junior technical office staff and engineers</li></ul><p>Requirements</p><ul><li>Bachelor's degree in Civil Engineering, or a related field (Master's preferred)</li><li>Minimum 20 years of experience in the construction industry, with at least 8 years in a senior technical office or engineering management role</li><li>Deep knowledge of construction documentation standards, contract administration, and project delivery methods</li><li>Proven experience managing technical offices on large-scale projects (residential, commercial, or infrastructure)</li><li>Strong proficiency in AutoCAD, Revit, Primavera P6, and MS Project</li><li>Excellent command of technical English; Arabic is an advantage</li><li>Familiarity with Dubai Municipality, Trakhees, or other UAE authority submission requirements</li><li>Strong leadership, communication, and stakeholder management skills</li><li>UAE driving license preferred</li></ul><p>Work Location: In person</p>

Technical Office Manager

IT Max Global

<p><b>Summary</b></p><p>The L1 Technical Support Engineer reports to the Noc Manager and he/she will be the initial point-of-contact for troubleshooting Servers, desktops, software, network and monitoring service availability for our customers. <b>Microsoft 365 applications is a must to apply! </b></p><p><b>Main Duties</b></p><ul><li>Troubleshooting the issues related to Server Operating System</li><li>Troubleshooting the issues related to desktop, laptops, printers and Microsoft Office applications</li><li>Responding and diagnosing problems through discussion with users and supervisor</li><li>Working closely with L2 team in Managing the Network, VMWare and Hyper-V Infrastructure</li><li>Building, deploying and maintaining standard Windows updates and application installation packages</li><li>Monitoring and managing the backups, Antivirus</li><li>Monitoring customer&rsquo;s IT infrastructure, connectivity, and availability</li><li>Monitoring and managing the Microsoft 365 applications</li><li>Keeping up to date with the latest security threats and being able to quickly respond or recommend course of action to IT management as threats arise</li><li>Working on a scheduled rotation, providing off-hours emergency coverage for evenings, weekends and holidays</li><li>Performing other duties as assigned</li></ul><p><b>Experience, qualifications, and skills </b></p><ul><li>BS F in Computer Science or IT related field</li><li>5 to 6 years of Desktop and Server support experience</li><li><b>Extensive knowledge of Microsoft 365 Applications, Azure administration, Windows Servers, Active Directory, and Exchange administration, SQL administration are required</b></li><li>Basic network trouble shooting</li><li>General understanding of ITIL Process</li><li>Experience providing customer support for server application software in a multi-site enterprise</li><li>Excellent customer service skills, including verbal and written communication skills</li><li>Excellent organizational and troubleshooting skills</li><li>Able to handle multiple tasks in a fast-paced environment</li><li>Ability to create and maintain positive and professional business relationships with both internal associates.</li><li>Proven diagnostic problem solving and solution development capabilities required</li><li>Fluency in English is a must &amp; Tagalog</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you have extensive hands-on experience with Microsoft 365 and Azure Administration ? </li><li>Do you have extensive hands-on experience with active directory, local exchange, group policy? </li></ul><p>Experience:</p><ul><li>desktop support : 4 years (Preferred)</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Tagalog (Preferred)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul><p>Work Location: In person</p>

Technical Support Engineer

Sephora

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p>Tech Ops &amp; Support Manager
</p></div><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><p>Reporting to: CIO<br>
</p><p></p><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.<br>
</p><h1 class="jobSectionHeader"><b>POSITION PURPOSE:
</b></h1><p>Tech Ops &amp; Support Manager is accountable for the overall end-user computing and workplace technology support service for Stores and HQ across Sephora Middle East countries, based in Dubai, UAE. The role leads day-to-day service delivery, ensures consistent employee experience across markets, and manages local IT teams and partners to deliver support, lifecycle activities, and continuous improvement in line with Sephora and LVMH standards.<br>
</p><p></p><p>This role leads and coordinates the delivery of workplace technology services with Local IT teams and managed service providers across Middle East countries, acting as the primary point of accountability for service performance, stakeholder communication, and continuous improvement.<br>
</p><p></p><p><b>You will excel and enjoy this role if you are ready to actively handle the following missions:
</b></p><p><b>Stakeholder &amp; Partner management
</b></p><h2 class="jobSectionHeader"><b>&middot; </b><b>Build strong relationships with business stakeholders (HQ functions and Retail operations) and act as the trusted point of contact for workplace technology service topics.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Establish clear governance and communication routines (service reviews, incident communications, and continuous improvement plans) with EME EUX, Cyber Security, and local IT.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Manage vendor relationships end-to-end (performance, service quality, commercials, and operational adherence).
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Influence and align stakeholders in a matrix organization, ensuring decisions are documented and executed on time.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Own the end-user support operating model for Stores and HQ across Middle East countries (remote and in-field), including prioritization, escalation governance, and service quality.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Lead and coach Local IT teams across countries, ensuring consistent ways of working, adherence to standards, and a strong customer-first support culture.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Own onboarding, offboarding, and moves/changes service outcomes, ensuring timely delivery, access readiness, and policy compliance across markets.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Manage the workplace technology lifecycle (forecasting, renewals, replacements, upgrades) and coordinate execution with Local IT teams and suppliers.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Own procurement and vendor governance for workplace technology services and equipment (supplier performance, commercials, ordering governance) in line with Sephora policy.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Ensure hardware stock availability, asset tracking, and audit readiness across countries; drive improvements to inventory accuracy and loss prevention.
</b></h2><p><b>Service Governance &amp; Compliance
</b></p><h2 class="jobSectionHeader"><b>&middot; </b><b>Ensure all workplace technology services operate in line with IT policies, SOPs, and LVMH/Sephora rules (including security and audit requirements).
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Define and maintain service KPIs (SLA/SLO, user satisfaction, backlog, device compliance) and run regular performance reviews with internal teams and suppliers.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Own the supplier governance model: contract adherence, penalty/credit application when applicable, and escalation management.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Manage planning and financial governance for workplace technology (budget input, forecasting, purchase approvals, and cost optimization initiatives).
</b></h2><p><b>Service Delivery &amp; Lifecycle Management
</b></p><h2 class="jobSectionHeader"><b>&middot; </b><b>Own incident, problem, and change management for workplace technology services: ensure proper triage, escalation, root-cause follow-up, and clear communication to stakeholders.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Lead the device and endpoint lifecycle program (standards, rollout waves, refresh planning, and disposal), ensuring minimal disruption for stores and HQ.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Ensure service readiness for Stores and HQ changes (openings, renovations, relocations) by coordinating support coverage, supplier readiness, and cutover communications; project management ownership sits with the relevant business/PMO functions.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Own asset and stock management processes (forecasting, ordering, tracking, audits) to ensure business continuity and reduce shortages.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Maintain sufficient technical literacy to challenge, coordinate, and synthesize issues with L3/central teams.
</b></h2><p><b>End-user Support &amp; Ownership (stores &amp; HQ):
</b></p><h2 class="jobSectionHeader"><b>&middot; </b><b>Define the support catalogue and ensure clear ownership between Service Desk, on-site support, and central/L3 teams.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Ensure store readiness and stability for workplace tools (endpoints, printing, in-store devices) through proactive maintenance plans and vendor coordination.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Drive user experience improvements by analyzing recurring incidents, prioritizing fixes, and tracking closure through to completion.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Ensure knowledge base, user communications, and training materials are maintained to reduce repeat incidents and improve first-time fix rate.
</b></h2><p><b>IT Asset Lifecycle, Controls, and Audits:
</b></p><h2 class="jobSectionHeader"><b>&middot; </b><b>Maintain accurate asset records for endpoints and peripherals (assignment, location, warranty, and lifecycle status) and ensure alignment with finance and audit requirements.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Define and enforce standards for device build, accessories, and refresh cycles; ensure compliance through reporting and periodic checks.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Coordinate secure disposal, returns, and data wiping processes in line with security and privacy requirements.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Identify and deliver optimization initiatives (cost, stock levels, vendor performance) and contribute to regional workplace technology roadmaps.
</b></h2><h2 class="jobSectionHeader"><b>Do not hesitate to apply if you have:
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Have &gt; 10 years&rsquo; experience in managing IT operations and support with at least 5 years in Retail and/or multi-site operations; experience in the Middle East is a strong advantage.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Be fluent in English; Arabic and French are a plus.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Hold a bachelors degree or equivalent.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Willingness to learn, flexibility and ability to quickly adapt
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>You have a proven track record leading workplace technology / end-user services in an international, multicultural environment.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>You are a service owner and people leader who can translate business needs into a reliable operating model and measurable outcomes.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Demonstrate strong leadership and accountability for service outcomes (availability, user satisfaction, SLA/SLO performance, and continuous improvement).
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Have experience managing vendors and managed services, including contracting basics, governance routines, performance reviews, and issue escalation.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Be skilled in IT service management practices (incident/problem/change, knowledge management, reporting) and able to create practical processes that work well and can grow with the business.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Be an effective stakeholder manager and communicator, comfortable engaging with Retail leadership, HQ functions, and regional/EME IT stakeholders in a matrix organization.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Have experience leading multi-country end-user support operations for Stores and HQ (service desk/field support models), including escalation management, communications, and continuous improvement.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Be a hands-on service leader (not a project manager): prioritize stability, user experience, and fast restoration of service for Stores and HQ across the region.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Own and contribute to budget planning, procurement governance, and cost optimization for workplace technology, including asset lifecycle and stock management.
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Maintain sufficient technical understanding of modern endpoints and collaboration tools to challenge vendors/teams and make informed decisions.<br>
</b></h2><p></p><p><b>Here, you will find:
</b></p><h2 class="jobSectionHeader"><b>&middot; </b><b>Community </b><b>, in which authenticity is embraced, and the strength of our differences fuels our collective spirit
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Culture </b><b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead
</b></h2><h2 class="jobSectionHeader"><b>&middot; </b><b>Work that brings fulfillment </b><b>. From delighting clients every day, to inspiring our industry at large, every action makes a difference
</b></h2><p><b>Join us and belong to something beautiful
</b></p></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>SEPHORA
</i></b><br>
<b>MAISON
</b><br>
</h2><div>Sephora&rsquo;s stores offer passionate beauty fans across the world a privileged freedom to touch and test products since 1969.
<br>
The House provides a superior selection of quality products and always keeps pace with the latest trends.
<br>
The house is built upon the exceptional talents of its beauty professionals who create a perfect environment for adventurous clients who want to experiment and learn.
<br>
With the innovative range of products in the Sephora Collection, its distinctive stores and bold commitment to new ideas, the House is always able to surprise and delight its clients.
<br>
At every touch point with its clients, in store and online, Sephora provides an unconventional approach which has made it the most loved beauty community in the world.</div></div></div></div></div></div></div><p></p>

Tech Ops & Support Manager

Atraco Industries

<p>We are a leading apparel manufacturing company based in Dubai, with production facilities in Kenya and Ethiopia. We are proudly part of Gokaldas Exports Limited, Bangalore, India, one of the largest apparel manufacturers and exporters in the region.</p><p>We are seeking an experienced and highly skilled <b>IT Support Executive</b> to join our Addis Ababa, Ethiopia operation. This is an excellent opportunity for a proactive IT professional to support, maintain, and enhance the organization's IT infrastructure and systems.</p><p><b>Key Responsibilities</b></p><p>Install, configure, and maintain servers (Windows Server and Linux/Ubuntu /VMware).</p><p>SD-WAN &amp; Firewall Expertise: Hands-on experience with at least one major SD-WAN vendor (e.g. Cisco / Netskope)</p><p>Wireless Expertise: Strong understanding of Wi-Fi 6/6E/7 standards, 802.1X authentication, exposure to wireless site-survey tools (e.g., Air Magnet), and centralized WLAN architectures.</p><p>Network Protocols: Proficient in IPv4/IPv6 addressing, Quality of Service (QoS), IPsec VPNs, and VLAN segmentation. Also to provide end-user support for network, system, and application-related issues.</p><p>Cloud: Familiarity with public cloud &amp; networking (AWS / Azure)</p><p>Troubleshooting &amp; Telemetry: Troubleshoot Layer 2/Layer 3 networking issues, wireless interference, and SD-WAN tunnel degradation using performance monitoring tools. Also to Install, maintain, and troubleshoot printers, routers, scanners, and other IT peripherals.</p><p>Service Monitoring: WAN service degradation, Link failure, follows up with ISP &amp; restoration within SLA.</p><p>Monitor system performance, resource utilization, and logs to proactively identify and resolve hardware and software issues.</p><p>Implement and enforce cybersecurity measures, including patch management, endpoint protection (EDR/Antivirus), and firewall administration.</p><p>Administer backup systems and disaster recovery procedures, ensuring data integrity and successful recovery testing.</p><p>Perform basic database administration for PostgreSQL, SQL Server, and MySQL, including backups and access management.</p><p>Coordinate with external vendors, service providers, and telecom operators.</p><p>Manage biometric attendance systems, including employee registration and data downloads.</p><p>Configure and manage email accounts and data backup processes.</p><p>Provide technical support and assistance to office staff as required.</p><p><b>Qualifications &amp; Experience</b></p><p>Bachelor's Degree in Computer Science, Information Technology, or a related field.</p><p>8&ndash;10 years of relevant experience in IT infrastructure and support functions.</p><p>Strong technical knowledge of servers, networking, cybersecurity, and system administration.</p><p>Excellent troubleshooting, analytical, and problem-solving skills.</p><p>Ability to manage multiple priorities in a fast-paced manufacturing environment.</p><p>Strong communication and interpersonal skills.</p><ul><li>Fluency in English is essential.</li><li>MCSE and/or CCNA certification will be an added advantage.</li></ul><p><b>What We Offer</b></p><p>Competitive salary package.</p><p>Opportunity to work with a reputed multinational apparel manufacturing group.</p><p>Professional growth and career development opportunities.</p><p><b>Application Process</b></p><p>Interested candidates who meet the above criteria are invited to submit their <b>updated CV</b> along with a <b>recent passport-size photograph</b>.</p><p>Only shortlisted candidates will be contacted for further evaluation and interview processes.</p><p>Pay: AED4,500.00 - AED5,500.00 per month</p><p>Work Location: In person</p>

IT Support Executive

Easy Recruitment PK

<p><b>Senior Technical Project Manager / Program Manager (Salesforce)</b></p><p><b>Location: </b>United Arab Emirates (UAE)</p><p><b>Experience Required</b></p><p>5&ndash;8 years of relevant experience in Technical Project Management / Program Management with strong Salesforce project delivery exposure.</p><p><b>Employment Type</b>: Full-time</p><p><b>Job Summary</b></p><p>We are seeking an experienced Senior Technical Project Manager / Program Manager with a strong background in Salesforce project delivery. The ideal candidate will be responsible for managing end-to-end implementation and transformation projects, coordinating cross-functional teams, engaging stakeholders, and ensuring successful delivery within scope, timeline, and budget.</p><p>The candidate must currently be based in the UAE and possess excellent communication, leadership, and stakeholder management skills.</p><p><b>Key Responsibilities</b></p><ul><li>Lead and manage Salesforce implementation, enhancement, and integration projects.</li><li>Coordinate with business stakeholders, technical teams, vendors, and external partners.</li><li>Define project scope, timelines, milestones, risks, and resource planning.</li><li>Drive Agile/Scrum project execution and ensure timely delivery.</li><li>Monitor project performance and provide regular status updates to leadership.</li><li>Manage project governance, documentation, and reporting.</li><li>Ensure alignment between business requirements and technical solutions.</li><li>Handle escalation management, risk mitigation, and issue resolution.</li><li>Support change management and user adoption initiatives.</li><li>Collaborate closely with Salesforce architects, developers, QA teams, and business analysts.</li></ul><p><b>Required Skills &amp; Qualifications</b></p><ul><li>5&ndash;8 years of experience as a Technical Project Manager or Program Manager.</li><li>Strong experience managing Salesforce-based projects/programs.</li><li>Good understanding of Salesforce ecosystem, integrations, and CRM processes.</li><li>Proven experience in stakeholder management and cross-functional coordination.</li><li>Strong knowledge of Agile, Scrum, and project management methodologies.</li><li>Excellent communication and leadership skills.</li><li>Ability to manage multiple priorities in a fast-paced environment.</li><li>PMP, Scrum Master, or Salesforce certifications will be an added advantage.</li></ul><p>Work Location: In person</p>

Salesforce Project Manager

McDermott

<div><p><b>Job Overview
</b></p><p>The Principal Subsea Engineer is responsible for interpreting internal or external business issues and recommending best practices. They will be tasked with solving complex Subsea-related problems and will work independently with minimal guidance. The Principal Subsea Engineer may lead functional teams or projects and is regarded as a specialist in Subsea. As such, they must have in-depth expertise in Subsea as well as broad knowledge of the Subsea discipline within the Engineering function.</p></div>
<br><div><p><b>Key Tasks and Responsibilities
</b></p><ul><li>Support subsea and offshore projects in performing design and installation engineering/analysis in a lead role and address various requirements for procurement
</li><li>Provide specialist skills and knowledge in the areas related to engineering and analysis including design codes related to subsea engineering and installation engineering
</li><li>Perform conceptual, FEED, and detailed analyses and design as per design basis, project specifications, design codes, and standards
</li><li>Apply in-depth skills and broad knowledge of the business to address complex problems and nonstandard situations
</li><li>Coordinate and engage in daily activities and schedule priorities for subsea engineering under limited supervision
</li><li>Tender engineering support with an emphasis on document review, preparation of subcontractor documents, CTR preparation, bid evaluation, and vendor selection
</li><li>Assume responsibility for technical reports, design calculations, engineering analysis, and interface with third parties including subcontractors and verification bodies
</li><li>Required to attend and prepare for project progress meetings and departmental meetings
</li><li>Manage own time to meet objectives and (as Lead Engineer) forecast and plan resource requirements
</li><li>When acting as Lead Engineer, in addition:
<ul><li>Direct small or medium-sized Engineering teams as a Lead Engineer
</li><li>Lead the Discipline engineering design of the assigned work area and complete it within the planned schedule and budget, in accordance with standards, MDR, and project-specific procedures and to a high professional standard
</li><li>Plan, organize, and direct all aspects of Discipline execution on the assigned project including scope, deliverables, schedule, and all manpower resources- agree allocations with the Discipline Manager
</li><li>Ensure interfaces and deliverables are clearly identified
</li><li>Maintain responsibility for progress and productivity, identifying any required corrective action
</li></ul></li><li>Act as project representative for the Discipline during meetings with the Project Team, Customer discipline lead, and relevant agencies such as certifying authorities, auditors, third parties, etc.
</li><li>Adhere to the safety and legal objectives of the company
</li><li>Train and mentor graduates and junior engineers
</li><li>Perform Installation Analysis for rigid pipelines and risers including CLAD and Lined pipelines from reel-lay and S-lay vessels
</li><li>Perform Installation Analysis for flexible flowlines, flexible risers of various configurations, umbilicals (static and dynamic) and subsea structures
</li><li>Prepare Installation Analysis models using industry-standard packages and post-process analysis results applying design criteria from industry codes and client specifications
</li><li>Support in the development of knowledge in the area of design and installation analysis related to subsea and offshore engineering
</li><li>Review and (as Lead Engineer) approve third-party reports related to Installation Engineering and Analysis
</li><li>Understand client requirements and develop solutions to address them, satisfying necessary codes and specifications
</li><li>Take personal responsibility for design, analyses, and technical documentation
</li><li>Liaise with operational teams to support project engineering and be available for site visits and offshore trips when necessary
</li><li>Become fully familiar with the project scope of work, specifications, schedule, and all inter-discipline requirements; including identifying concerns as early as practicable and taking appropriate initiatives to address the issues Interpret contractual requirements as they relate to engineering execution
</li><li>Identify changes to scope and promptly raise change notifications, including providing any necessary supporting documentation and estimates Provide similar support for Variation Orders
</li><li>Interface with other departments to obtain input for Discipline designs and drawings
</li><li>Maintain close coordination with other engineering disciplines, Planning, Fabrication, Marine, and Project Management Teams, as required
</li><li>Document substantive communications (communications that result in significant decisions or assignment of actions) and forward copies to Discipline Lead Engineer and Discipline Manager
</li><li>Prepare estimates for bid proposals, including technical query reviews, execution statements, and manhour estimates, identifying software requirements and any other project-specific requirements
</li><li>Raise technical queries to obtain missing information, clarify work scope, and maintain preferred McDermott procedures, specifications, standards, practices, and operational requirements
</li><li>Prepare, review, and (as Lead Engineer) approve Discipline engineering design basis, philosophies, and technical specifications
</li><li>Participate in finalizing deliverables lists and deliverables, ensuring compliance with specifications and functional integrity
</li><li>Review project schedule and fabrication schedule in relation to construction sequence, milestones, and engineering scope
</li><li>Attend project kickoff and review meetings, vendor meetings, engineering meetings, and offshore site surveys, as required
</li><li>Provide technical direction and review of Designers producing products related to Subsea Engineering
</li><li>Prepare, review, and (as Lead Engineer) approve design reports and procedures
</li><li>Assist in providing necessary design inputs to other disciplines to enable them to proceed with their deliverables
</li><li>Assist procurement personnel in procuring Discipline equipment, materials, and services; ensuring that work produced complies with Customer objectives and procedures Procurement assistance includes preparing, reviewing, and (as Lead Engineer) approving requisitions, evaluating technical quotations, and preparing queries, compiling bid tabulations and recommendations, preparing purchase requisitions, and coordinating with Procurement to expedite vendor documents, as directed by Discipline Lead Engineer
</li><li>Review and (as Lead Engineer) approve vendor and subcontractor submittals, checking for compliance with project specifications and providing comments as necessary
</li><li>Review and (as Lead Engineer) approve design verification through single-discipline check I interdisciplinary check (IDC)
</li><li>Provide technical support to fabrication queries, including identifying defect and rectification requirements
</li><li>Keep the Discipline Manager and Project Management Team apprised of all activities and concerns, technical, budgetary and manpower related
</li><li>Assist in providing inputs for actual, planning, and forecasting progress reports including associated productivity
</li><li>Check final subcontractor and vendor data manuals to ensure that all requested data has been received and approved
</li><li>Present issues and problems to Customers in a timely manner and assist the Lead Engineer in negotiating resolution in accordance with project and company requirements
</li><li>Perform (as required) Technical Quality Audit reviews in accordance with MDR Global Procedures
</li><li>Assist Lead Engineer with responses to Customer and other agencies (such as certifying authorities, auditors, third parties, etc.) on their review and approval
</li><li>Capture lessons learned and enter into MDR's Lessons Learned system
</li><li>Capture Knowledge Objects and enter into MDR's system
</li><li>Guide less experienced engineers on MDR and Discipline procedures, standards, worksheets, design calculations, software, requisitions, technical bid evaluations, technical queries, etc.
</li><li>Supervise and guide assigned engineers and coordinate with project Lead Designers for Discipline engineering and design deliverables
</li><li>Responsible for the engineering integrity of the assigned work area
</li><li>Monitor costs of own work processes
</li><li>Assist in the maintenance of departmental technical guidelines and standard calculation notes
</li><li>Participate in development and maintenance of Global Procedures, Software, and Standards
</li><li>May participate in standards development committees or task groups such as DNV and API
</li><li>Develop communication and presentation skills (e.g., write technical papers, participate in conferences and/or seminars, present design solutions, and/or present topics at &quot;lunch and learns&quot;; etc.)
</li><li>Identify and provide training to staff in specific techniques and proprietary software
</li><li>Provide information on employee performance to the Discipline Manager
</li><li>Assist the Discipline manager in interviewing job applicants
</li><li>Review and (as a Lead Engineer) approve drawings and design reports ensuring technical correctness, professional presentation, and satisfaction of fabrication/installation requirements
</li><li>Participate in Constructability Review meetings and offshore visits as required to support offshore installation
</li><li>When acting as Lead Engineer, in addition:
<ul><li>Act as project-based Discipline point of contact in communications and meetings with Customer counterparts
</li><li>Ensure substantive communications are documented
</li><li>Prepare bids and project's Discipline engineering budget and execution plans, updating as required
</li><li>Identify project staff needs based on knowledge of individual engineers' skill sets and provide requests to the Discipline manager
</li><li>Plan, organize, and assign tasks, responsibilities, and manhour budgets to the discipline team, and verify tasks are completed within budgets
</li><li>Plan Discipline Level 4 detail deliverable schedule/ register compliant with the overall execution plan
</li><li>Prepare working forecasts identifying change management plans, corrective action, and realtime schedule
</li><li>Provide Discipline inputs for actual, planning, and forecasting progress reports including associated productivity
</li><li>Alert the project team of any deviation from the scope or a need for a change order
</li><li>Monitor KPI measurement results, and take corrective action as necessary to improve
</li><li>Discipline performance, including performance at interfaces with others
</li><li>Coordinate with other Discipline Lead Engineers and Designers to ensure timely receipt of necessary design inputs
</li><li>Review and approve requisitions, technical quotation evaluations and queries, compiled bid tabulations and recommendations, and purchase requisitions; and coordinate with Procurement to expedite vendor documents as required
</li><li>Lead the Discipline team during project audits (internal, Customer, and third-party technical audits) and Design Reviews
</li><li>Review comments from Customers and other agencies on documents and drawings produced by the team, and resolve and give guidance on their update and incorporation
</li><li>Assist the Discipline manager in the preparation of quarterly forecasts and manpower planning
</li><li>Anticipate project engineering needs and plan accordingly
</li><li>Coordinate with vendor for discipline-managed/procured items
</li><li>Assist the Discipline manager and Project Engineering Manager or Project Manager in the Performance Evaluation of project team members
 </li></ul></li></ul><p>Reports to:
 <br>
Project: Lead Engineer
 <br>
Functional: Supervising Department Manager
 <br>
Liaise With: Other engineering disciplines, PMT, Client, Planning, Cost Control, Document Control, Procurement, QA,
 <br>
Subcontractors, and Vendors
 <br>
Supervises: Subsea Engineers</p></div>
<br><div><p><b>Essential Qualifications and Education
</b></p><ul><li>Minimum 10-15 years of industry experience related to SURF
</li><li>Bachelor's Degree or Master's Degree in Engineering
</li><li>Familiar with the content and application of standards, codes, and guidelines as applicable
</li><li>Knowledge of many basic design techniques and analysis methods
</li><li>Experience related to installation engineering and analyses for subsea infrastructure including rigid pipelines, flexible flowlines, risers, and subsea structures
</li><li>Experience with industry-standard software packages for analysis (E.g., Orcaflex, MCS Pipelay, Abaqus)
</li><li>Experience with industry-commonly used codes and standards for subsea installation engineering and analysis
</li><li>Good organization and communication skills and ability to prioritize workload to meet project deadlines
</li></ul><p>#LI-MW2</p></div>

Principal Subsea Engineer

ALMASKAN ALJAMEEL TECHNICAL SERVICES

<p>Almaskan Aljameel Technical Services is seeking an Administrative Assistant to support daily office operations, manage documentation, and assist with scheduling and coordination of technical service requests. This role is responsible for handling administrative tasks, maintaining records, and supporting communication between clients and field technicians. The position reports to the Office Manager or Operations Manager.</p><p><b>Key Responsibilities:</b></p><ul><li>Answer and direct phone calls, respond to emails, and greet visitors to the office</li><li>Maintain and organize office files, records, and documentation including service requests, work orders, and client files</li><li>Prepare and format correspondence, reports, spreadsheets, and service confirmations as requested</li><li>Schedule service appointments and coordinate calendars for field technicians and management staff</li><li>Assist with data entry and maintain accuracy of information in the service management database</li><li>Process incoming and outgoing mail, packages, and courier deliveries</li><li>Monitor office supply inventory and place orders as needed</li><li>Assist with basic bookkeeping tasks including expense tracking and invoice filing</li><li>Support operations team with general clerical duties including photocopying, scanning, and filing</li><li>Coordinate with field technicians to relay service updates and schedule changes</li><li>Maintain confidentiality of client information and company records</li></ul><p><b>Requirements:</b></p><ul><li>High school diploma or equivalent; diploma or certificate in Business Administration or related field is preferred</li><li>Minimum 1 year of experience in an administrative, clerical, or office support role, preferably in a technical services, maintenance, or facilities management environment</li><li>Proficiency in Microsoft Office applications including Word, Excel, and Outlook</li><li>Good written and verbal communication skills in English; proficiency in Arabic is required</li><li>Strong organizational skills with attention to detail and accuracy</li><li>Ability to manage multiple tasks and prioritize effectively</li><li>Professional demeanor and ability to maintain confidentiality</li><li>Reliable and punctual with consistent attendance</li></ul><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Work Location: In person</p>

Administrative Assistant

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