sales manager

project manager

marketing manager

finance manager

key account manager

technical support manager

Ides Canada Inc.

Position OverviewThe Service Manager will play an essential role in the day-to-day technical and client-facing operations of our Scentroid Middle East operations. This role combines leadership, fieldwork, sales support, and technical service delivery across the region. As a cornerstone of the customer experience, the Service Manager will lead technician coordination, conduct site visits, support laboratory functions, and act as a liaison between clients and internal teams.This position is ideal for a dynamic professional with strong technical acumen, a customer focused mindset, and the ability to manage multiple responsibilities in a fast-paced, high-growth environment.Key Responsibilities1. Technical Service Management<ul><li>Perform on-site installations, calibrations, maintenance, and troubleshooting of Scentroid&rsquo;s air quality and odor monitoring systems.</li><li>Manage fieldwork logistics, ensuring high service quality and compliance with EN13725 and other applicable standards.</li><li>Provide technical reports and documentation following field service activities.</li></ul>2. Workforce Coordination<ul><li>Organize and assign tasks to the technician team (2&ndash;4 technicians depending on phase).</li><li>Plan resources effectively to meet customer commitments and optimize service efficiency.</li><li>Ensure technicians receive regular training and stay current with Scentroid protocols and technologies.</li></ul>3. Sales and Client Engagement<ul><li>Support the sales team during customer consultations, providing technical insights and solution recommendations.</li><li>Attend customer meetings and site assessments with the Branch Manager or Sales Representatives.</li><li>Provide pre-sales technical input and help configure solutions tailored to client needs.</li></ul>4. Laboratory Support<ul><li>Supervise or assist with the operations of the EN13725-certified odor laboratory, including sample preparation and instrument validation.</li><li>Collaborate with Scentroid Canada&rsquo;s Remote Odor Consultant for specialized odor analysis.</li><li>Uphold quality assurance processes and ensure lab work complies with international standards.</li></ul>5. Training and Knowledge Transfer<ul><li>Train clients and distributors on equipment usage, maintenance, and software platforms such as SIMS3.</li><li>Conduct workshops or assist in delivering certified training programs to municipalities and regulators.</li></ul>6. Continuous Improvement and Reporting<ul><li>Monitor service KPIs, such as client satisfaction, service turnaround time, and first-time fix rate.</li><li>Identify process improvements and recommend new tools or workflows.</li><li>Submit service and performance reports to the Branch Manager on a monthly basis.</li></ul>Key QualificationsEducation<ul><li>Bachelor&rsquo;s degree in Environmental Science, Mechanical Engineering, Instrumentation, or related technical field.</li></ul>Experience<ul><li>Minimum 5 years of experience in environmental services, field instrumentation, or industrial monitoring.</li><li>At least 2 years in a team leadership or service coordination role.</li><li>Experience with air quality or odor monitoring systems is a strong advantage.</li></ul>Skills<ul><li>Strong technical knowledge of environmental monitoring equipment.</li><li>Excellent organizational and leadership capabilities.</li><li>Outstanding communication and customer service skills.</li><li>Proficiency with software-based monitoring platforms and Microsoft Office tools.</li><li>Working knowledge of EN13725 or ISO/IEC 17025 is preferred.</li></ul>Desirable Traits<ul><li>Multilingual ability (Arabic and English preferred).</li><li>Familiarity with GCC regulatory frameworks for environmental compliance.</li><li>Experience working in joint ventures or start-up environments in the Middle East.</li></ul>Compensation<ul><li>Competitive salary commensurate with experience.</li><li>Annual performance-based bonus.</li><li>Health insurance and travel allowances.</li><li>Opportunities for international training and professional development.</li></ul>Why Join Scentroid Middle East?Be part of a transformative venture at the forefront of environmental innovation. As Service Manager, you will contribute to regulatory advancement, sustainable practices, and regional leadership in odor and air quality solutions. Join a team driven by science, service, and sustainability.Job Types: Full-time, PermanentPay: AED8,000.00 - AED12,000.00 per monthWillingness to travel:<ul><li>75% (Preferred)</li></ul>

Technical Service Manager: Scentroid Middle East

Motorola Solutions

<div><h2 class="jobSectionHeader">Company Overview
</h2>At Motorola Solutions, we believe that everything starts with our people. We&rsquo;re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that&rsquo;s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. 
<h2 class="jobSectionHeader"> 
Department Overview
</h2>Managed and Support Services Middle East and Africa
<h2 class="jobSectionHeader"> 
Job Description
</h2>The Customer Support Manager (CSM) acts as the customer advocate and is the focal point with regards to all Customer service related escalations relating to their mission-critical systems. Such systems include Land Mobile Radio solutions, Software solutions such as Mission Critical Broad Band Push to Talk (MCPTT), through to Two-way Radio products.
This position is for someone typically transitioning from a technical or business role to a Customer facing operations role, whose responsibilities will include ensuring that the contractual commitments are met or exceeded for the ongoing support contracts, within the countries and accounts assigned. The CSM is also responsible for driving services growth, by promoting support services, either as part of a new solution sale or as a standalone service.
This position requires a high degree of customer engagement, sales support skills coupled with program planning, and technical knowledge of the various systems and subsystems that form the portfolio. Ideally, experience in working within the delivery or support of complex software solutions will be a benefit
Scope of Responsibilities / Expectations
Operations
<ul><li>The Customer advocate, providing Customers with a single point of contact, to ensure service delivery and Service Level Agreements (SLA) compliance, including ensuring the correct level of quality escalations and timely resolutions are carried out
</li><li>Maintains product and software lifecycle plans including ensuring plans are provided/maintained from third party vendors
</li><li>Manages sub-contractors deliverables and adherence against Customer contractual commitments
</li><li>Executes the support service business plan, manage and report orders, revenue and costs, including identifying and implementing areas for improvement to ensure improved service margin, quality and best practice delivery
</li><li>Ensure a smooth transition from project implementation to warranty support and service delivery
</li><li>Manage the service contract renewal process for all assigned service agreements
</li></ul>Business Development
<ul><li>Engage with the Customer to identify upsell opportunities within existing accounts, including software support solutions that are adapted to the Customers operational needs, capabilities and in turn mitigate the Customers operational risks
</li><li>Support the account managers when engaging with the Customers including; Customer meetings, financial and commercial negotiations, road shows, etc.
</li><li>Support the Pre-sales team with tender/proposal costs, risks &amp; pricing, including supporting the Procurement team in sub-contractor scope , SLA&rsquo;s, commercial negotiations and contract set-up
</li></ul><h2 class="jobSectionHeader"> 
Basic Requirements
</h2>Personal skills, work and management style
<ul><li>Excellent communication skills in English (verbal, written and presentation).
</li><li>L ocal languages will be appreciated (Arabic or French)
</li><li>Experience either within a Level 2 Technical Support Operations, Project Management, or Customer Support business environment including the ability to work with the Customer / End users at both Management and User levels Effective stakeholder management skills (internal and external), including the ability to articulate ideas clearly and concisely
</li><li>Ability to plan, prioritise and meet strict deadlines, with a business, commercial and financial acumen including strong analytical skills
</li><li>Capable of working through commercial issues and recommending courses of action with experience of problem solving and conflict resolution
</li><li>Self-motivated and the ability to effectively prioritise and multi-task, demonstrate flexibility and ownership within a fast-changing and ambiguous environment
</li></ul>Security Clearance
All applicants must be willing to undergo detailed security vetting checks based on country and customer requirements.
Travel will be no less than 50% of the time in the assigned region.
Educational Background
Successful candidates are likely to hold either a Bachelor&rsquo;s degree from an accredited institution within a business or technical field, OR a higher technical qualification plus a minimum of 5 years experience, OR a minimum of ten years&rsquo; experience working in an external customer interfacing role specifically in the Telecommunications, Software Enterprise or IT Industry. 
<h2 class="jobSectionHeader"> 
Travel Requirements
</h2>25-50%
<h2 class="jobSectionHeader"> 
Relocation Provided
</h2>None
<h2 class="jobSectionHeader"> 
Position Type
</h2>Experienced
<h2 class="jobSectionHeader">Referral Payment Plan
</h2>No
<h2 class="jobSectionHeader">Company
</h2>Motorola Solutions UK Limited-DDA
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you&rsquo;d like to join our team but feel that you don&rsquo;t quite meet all of the preferred skills, we&rsquo;d still love to hear why you think you&rsquo;d be a great addition to our team.</div>

Customer Support Manager

The Cigna Group

<div>Loyalty Team Account Handler &ndash; Admin Support
Reporting to the Retentions Team Manager, you will be responsible for proactively outreaching existing clients to obtain up to date KYC and POA in line with regulatory requirements assisting in achieving persistency targets. You will also be responsible in assisting clients in making changes to their policy. 
Main Duties / Responsibilities<ul><li>
Proactively call assigned KYC and POA cases to obtain up to date documents within a specified time frame</li><li>
Responsible for checking the validity and acceptable documents</li><li>
Uploading to customer policy accurately and in timely manner</li><li>
Identify any cancellation risk and pass to Account Manager</li><li>
Ahere to our SLAs.</li><li>
Achieve persistency and other KPIs pre-determined by management</li><li>
Contribute towards overall business persistency targets</li><li>
Obtain and share regulatory required documentation</li><li>
Communicate regularly with team members</li><li>
Follow contact strategy designed to maximise contact</li><li>
Achieve / exceed set productivity and quality standards</li><li>
Adhere to regulatory targets within our territorial limits</li><li>
Adhere to Quality assurance guidelines</li><li>
Interface effectively with internal colleagues</li><li>
Maintain accurate records and files as required</li><li>
Actively support other team members and the achievement of team objectives</li><li>
To carry out other ad hoc tasks as required to meet business needs</li></ul> 
Skills / Experience<ul><li>
Organisation of workload and prioritising your day</li><li>
Strong customer focus with ability to identify and solve problems</li><li>
Strong objection handling skills</li><li>
Excellent interpersonal skills</li><li>
Good verbal and written communication</li><li>
Ability to exercise judgement</li><li>
The ability to work well in a team environment</li><li>
Basic system navigation and Microsoft application skills</li><li>
Good keyboard skills</li><li>
Regulatory awareness</li><li>
Proven track record in telemarketing, both inbound and outbound, ideally in a non-advised sales process</li><li>
1 &ndash; 2 years&rsquo; experience in health industry, insurance background or outbound sales background</li></ul>
Competencies<ul><li>
Drive for results</li><li>
Listening</li><li>
Peer relationships</li><li>
Personal learning</li><li>
Priority setting</li><li>
Problem solving</li></ul> 
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.
Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.</div>

Loyalty Account Manger Team - Support Assistant

Jio markets trading

The MT5 Manager User is responsible for managing client trading accounts using the MetaTrader 5 Manager platform. This includes executing administrative tasks related to account maintenance, handling trade operations, managing risk, and supporting clients with account-related queries.Key Responsibilities:<ul><li>Maintain the connection between the exchange, Liquidity Provider, and MT5 servers using FIX connections on aggregator engines.</li><li>Configuring PrimeXM, T4B, Centroid Aggregator Bridge Engines.</li><li>Configuration of Centroid Risk Management System. Risk Management on Trading Platforms like MetaTrader 4, MetaTrader 5, CQG, TT, FIX.</li><li>Trading experience on London AM/PM FIX Orders, Forex Online trades on call, LME Copper Carry trades, Trading on CQG and TT, Trading on all exchanges (CME, CMX, CBT, NYM, SGX, LME)</li><li>Experienced with trading platforms: CQG Desktop, CQG QTrader, TT, MT4, MT5, API.</li><li>Adding new securities, symbols from LP and creation of new groups and assigning the group to clients with desired commercials (Spread and Commissions)</li><li>Maintaining Gateway connections on MT5 and Creating Routing Rules for the Gateway.</li><li>Adding new LP, symbols on the bridge and mapping the LP symbols to the MT5 server for pricing and trading.</li><li>Maintaining IT security and testing the mobile application or other IT services.</li><li>Creating client accounts on CQG Cast and on Trading Technologies (TT) and monitoring the services.</li><li>Handling Active Directory and Administrative controls access of users.</li><li>Handling project development of our mobile application &ldquo;APM Trader&rdquo; and CRM</li><li>Trading on CFDs, Exchange Derivatives.</li><li>Experienced with Microsoft 365 office tools, Excel formulas, Microsoft Admin Configurations.</li></ul>Required Skills &amp; Experience:Minimum Experience : 1-2 Years<ul><li>Experience working with MT5 Manager or similar trading platforms.</li><li>Basic understanding of forex, CFDs, and derivatives markets.</li><li>Strong attention to detail and data accuracy.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Good communication skills, both written and verbal.</li></ul>Job Types: Full-time, PermanentExperience:<ul><li>Relevant: 1 year (Preferred)</li></ul>

MT5 Manager - Operations / Trading Support

XIDA Hotel Management L.L.C.

<ul><li>Managing, maintaining, and troubleshooting all hotel IT systems including PMS (Property Management System), POS (Point of Sale), accounting, HR, and other hospitality-related applications.</li><li>Ensure the availability, security, and reliability of servers, networks, Wi-Fi, and communication systems.</li><li>Implementing upgrades, patches, and preventive maintenance for hardware and software. Ensuring compliance with hotel policies and data security.</li><li>Monitor system performance and provide proactive solutions to reduce downtime. Document IT processes, configurations, and troubleshooting guides.</li><li>Provide IT support to guests, hotel staff, ensuring timely resolution of hardware/software issues.</li><li>Exploring new technologies to improve guest experience (e.g., mobile check-in, digital keys, in-room entertainment systems).</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field.</li><li>2&ndash;4 years of IT experience (preferably in the Hotel and Pre-opening experience will be an added advantage )</li><li>Strong knowledge of networks (LAN, WAN, Wi-Fi), Windows/Linux servers, and MS Office 365.</li><li>Hands-on experience with hotel systems (Opera PMS, Micros POS, or similar)</li><li>Knowledge of cybersecurity best practices and data protection compliance.</li><li>Excellent troubleshooting, communication, and interpersonal skills.</li></ul>Job Types: Full-time, Contract Contract length: 24 monthsPay: AED1.00 - AED2.00 per month

Assistant IT Manager

LIMAR TECHNICAL SERVICES L.L.C

The Construction Technical Manager is responsible for overseeing the technical aspects of construction projects from planning to execution. This role ensures that all designs, construction methods, and materials meet regulatory and quality standards. The Technical Manager provides guidance to project teams, ensures compliance with engineering specifications, and acts as a liaison between design, engineering, and construction teams.Key Responsibilities:<ul><li>Review and validate construction drawings, technical specifications, and project designs.</li><li>Provide technical support and solutions during project planning, execution, and close-out phases.</li><li>Ensure all construction practices adhere to codes, regulations, and quality standards.</li><li>Coordinate with architects, structural and MEP engineers, and site personnel to resolve technical issues.</li><li>Oversee and approve material submittals, shop drawings, and technical documentation.</li><li>Conduct site inspections to ensure technical compliance and identify any discrepancies or rework requirements.</li><li>Participate in design reviews, value engineering, and constructability assessments.</li><li>Support procurement by evaluating and approving materials and subcontractors from a technical standpoint.</li><li>Develop and maintain project documentation, including technical reports, QA/QC logs, and progress tracking.</li><li>Provide training and mentoring to technical staff and engineers on construction methodologies and standards.</li></ul>Qualifications:<ul><li>Bachelor's degree in Civil Engineering, Construction Management, Architecture, or related field (Master&rsquo;s degree is a plus).</li><li>8+ years of experience in construction with a strong technical background.</li><li>Proven experience with structural, civil, architectural, and/or MEP systems.</li><li>In-depth knowledge of construction codes, standards (e.g., ASTM, ACI, BS, ISO), and best practices.</li><li>Proficient in design and drafting software (e.g., AutoCAD, Revit), project management tools, and MS Office Suite.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Excellent communication and coordination skills for managing cross-functional teams.</li></ul>Job Type: Full-time

Construction Technical Manager

Federal Engineering Consultants

Federal Engineering Consultants is a multi-disciplinary consultancy firm based in Dubai, specialising in architecture, engineering, and project management. With a strong reputation for delivering innovative and high-quality solutions, we take pride in our diverse portfolio of residential, commercial, hospitality, and high-rise developments across the UAE. At Federal, we combine technical excellence with creative vision to shape spaces that define modern living.Job Description:We are seeking an Assistant Manager to support the Manager of the ID, Exterior &amp; Visualization Department. We are seeking someone with youthful energy, creative problem-solving skills, and disciplined work habits to ensure smooth coordination and delivery across both Interior and Exterior functions.Key Responsibilities:<ul><li>Assist the Department Manager in overseeing Interior, Exterior and Visualization design projects.</li><li>Coordinate between design teams, clients, and project management.</li><li>Support with documentation, schedules, and progress tracking.</li><li>Provide technical support where needed (design review, renders, drafting).</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Architecture, Interior Design, or related field.</li><li>Experience in Dubai projects is highly preferred.</li><li>Familiarity with design software (AutoCAD, Revit, 3ds Max, or equivalent).</li><li>Strong communication, organization, and leadership potential.</li><li>Energy, creativity, and discipline to take initiative and follow through on tasks.</li></ul>Why Join Us?<ul><li>Work on some of the most exciting, large-scale projects in the UAE.</li><li>Be part of a leading, dynamic engineering and project management firm.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development</li></ul>How to Apply:Interested candidates are encouraged to send their CV and portfolio to: recruitment@fec-al.com Subject Line: Application &ndash;Federal Engineering Consultants is a multi-disciplinary consultancy firm based in Dubai, specialising in architecture, engineering, and project management. With a strong reputation for delivering innovative and high-quality solutions, we take pride in our diverse portfolio of residential, commercial, hospitality, and high-rise developments across the UAE. At Federal, we combine technical excellence with creative vision to shape spaces that define modern living.Job Description:We are seeking an Assistant Manager to support the Manager of the ID, Exterior &amp; Visualization Department. We are seeking someone with youthful energy, creative problem-solving skills, and disciplined work habits to ensure smooth coordination and delivery across both Interior and Exterior functions.Key Responsibilities:<ul><li>Assist the Department Manager in overseeing Interior, Exterior and Visualization design projects.</li><li>Coordinate between design teams, clients, and project management.</li><li>Support with documentation, schedules, and progress tracking.</li><li>Provide technical support where needed (design review, renders, drafting).</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Architecture, Interior Design, or related field.</li><li>Experience in Dubai projects is highly preferred.</li><li>Familiarity with design software (AutoCAD, Revit, 3ds Max, or equivalent).</li><li>Strong communication, organization, and leadership potential.</li><li>Energy, creativity, and discipline to take initiative and follow through on tasks.</li></ul>Why Join Us?<ul><li>Work on some of the most exciting, large-scale projects in the UAE.</li><li>Be part of a leading, dynamic engineering and project management firm.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development</li></ul>How to Apply:Interested candidates are encouraged to send their CV and portfolio to: recruitment@fec-al.com Subject Line: Application &ndash; Interior Designer (High-End Visualisation)Shortlisted candidates will undergo an assessment, followed by an interview.Job Type: Full-time

Assistant Manager – ID, Exterior & Visualization Department

Explore 4430+ Technical support manager in Dubai this September. Find roles across top companies and apply now to boost your career.