customer service engineer/alexandria Jobs in Alexandria

customer service engineer/alexandria

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customer support operations - egypt

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field service engineer

senior it specialist

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technical support specialist

Brix

<p><b>Role Description</b></p><p>This is a full-time Remote role for a Technical Support Specialist. The Technical Support Specialist will be responsible for providing technical assistance and support to customers, troubleshooting and resolving technical issues, ensuring customer satisfaction, and maintaining high standards of customer support.</p><ul><li>Provide prompt and effective technical support to customers</li><li>Troubleshoot software, connectivity, and user-related issues</li><li>Document and track issues using our internal support system</li><li>Escalate unresolved issues to appropriate internal teams</li><li>Ensure a high level of customer satisfaction through clear communication and timely resolution</li><li>Follow up on open tickets to ensure closure and satisfaction</li><li>Contribute to our internal knowledge base and support documentation</li></ul><p><b>Qualifications</b></p><ul><li>Experience in a technical support role is a must</li><li>Technical Support and Troubleshooting skills</li><li>Customer Support and Customer Satisfaction skills</li><li>Strong Analytical Skills</li><li>Excellent communication and interpersonal skills</li><li>Ability to work completely remote with their computer, internet and headset.</li><li>College Graduate</li></ul><p>Industry</p><ul><li>Telecommunications</li></ul><p>Employment Type</p><p>Full-time<br/>Compensation<br/>2:3 $ per hour</p><p>Job Type: Full-time</p><p>Pay: E&pound;100.00 - E&pound;150.00 per hour</p><p>Experience:</p><ul><li>SLA: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Required)</li></ul>

Technical Support Specialist

Confidential

<p><strong>Senior IT Specialist </strong></p><p> </p><p>A Pioneer Industrial Company in Alexandria – Egypt is looking for a <strong>Senior IT Specialist with Minimum 7 years’ Experience working at high-capacity companies who</strong> goes beyond traditional help-desk management. Maintain all facilities related to Technology support (Software &amp; Hardware). The candidate MUST be Collaborative and Supportive for his Colleagues, dedicating his time to serve and keep the workplace maintained properly.</p><p> </p><p><strong>Core Responsibilities</strong></p><ul><li><strong>Cybersecurity &amp; Resilience:</strong> Implement a <strong>Zero-Trust Architecture</strong>. </li><li><strong>ERP &amp; OT Integration:</strong> Oversee the optimization of our ERP (SAP Specifically) to ensure it talks directly to all company’s department </li><li><strong>Infrastructure Scalability:</strong> Manage the transition to Hybrid Cloud/Edge Computing, enabling AI-driven predictive maintenance for our teams.</li><li><strong>Strategic Vendor Management:</strong> Negotiate and manage the hardware vendors, and software providers to ensure 99.9% system availability.</li></ul><p><strong>Technical Requirements</strong></p><strong>Category</strong><strong>Requirement</strong><strong>Education</strong> Bachelor’s degree in Computer Science, IT, or related Engineering or Relative<strong>Experience</strong>7+ years in IT, with at least 3 years in a manufacturing or heavy industrial environment.<strong>Systems</strong>Deep knowledge of Firewall management, SD-WAN, and SQL Database administration.<p> </p><p><strong>Leadership Profile</strong></p><ul><li><strong>The "Manager" Mindset:</strong> We need a leader who prioritizes team requirements and strategic planning over individual troubleshooting.</li><li><strong>Communication:</strong> Ability to translate complex digital risks into clear business impacts for the executive leadership team.</li><li><strong>Professional Presence:</strong> We value high-level professional standards. We expect a candidate who leads with authority and maintains formal communication protocols.</li></ul><p><strong>What We Offer</strong></p><ul><li>A high-authority role at the Digital Transformation system Department </li><li>Competitive salary and benefits package.</li><li>A professional, respectful environment where your "Senior" status is reflected in both your responsibilities and your professional identity.</li><li>Availability to Growth and depends on your initiation and Quality of work and Attitude.</li></ul><p> </p>

Senior IT Specialist

AGH International Group

<p>AGH International Group is a globally recognized full-house marketing agency operating in 8 countries, including Alexandria, Egypt. We offer comprehensive 360-degree marketing solutions tailored to businesses navigating the digital landscape. Our team of seasoned experts specializes in branding, designing, digital marketing, influencer marketing, media production, event setup and production, and information technology. With a strong belief in the transformative power of creativity, we strive to ignite imaginations, forge connections, drive progress, and establish a lasting legacy within the industry.</p><p>Role Description</p><p>This is a full-time on-site role as an Influencer Marketing Operation Specialist. The Specialist will be responsible for day-to-day tasks related to influencer marketing, including managing and coordinating influencer campaigns, identifying and engaging with influencers, developing social media marketing strategies, and collaborating with the marketing team to achieve sales goals. The Specialist will report to the Marketing Manager and work closely with cross-functional teams.</p><p>Qualifications</p><ul><li>Excellent communication, both written and verbal</li><li>Strong knowledge and experience in influencer marketing</li><li>Proficiency in social media marketing</li><li>Understanding of public relations principles</li><li>Ability to work collaboratively in a team environment</li><li>Strong organizational and project management skills</li><li>Experience in the marketing industry is a plus</li></ul><p>Work Conditions</p><ul><li>Location: Smouha, Alexandria</li><li>Rotational shifts (8 AM to 4 PM - 12 PM to 8 PM)</li><li>8 working hours</li><li>1 day off</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Influencer Marketing Operations Specialist

MISR TECHNOLOGY SERVICES

<div><h3 class="jobSectionHeader"><b>Job </b>Summary</h3>
The Junior Database Administrator (DBA) is responsible for the performance, integrity, availability, and security of database systems. The role ensures data consistency, supports concurrent user access, monitors database performance, and implements backup and recovery procedures to protect organizational data. The DBA works closely with technical teams to support system development, optimization, and continuous improvement.<div></div><h3 class="jobSectionHeader"><br>
Key Responsibilities</h3><ul><li>
Install, configure, upgrade, and maintain database management systems (DBMS).</li><li>
Monitor database performance and implement tuning and optimization improvements.</li><li>
Ensure database security, data integrity, backup, and recovery standards are met.</li><li>
Manage and support database environments for applications and users.</li><li>
Implement disaster recovery and business continuity procedures.</li><li>
Provide technical support and troubleshooting for database-related issues.</li><li>
Support database development activities and assess new database technologies.</li><li>
Prepare documentation and provide guidance or training to end users when required.</li></ul><p></p><h3 class="jobSectionHeader"><br>
Qualifications<b>:</b></h3><ul><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>
1&ndash;3 years of hands-on experience in database administration, maintenance, and support.</li><li>
Proven experience in database administration, maintenance, and troubleshooting.</li><li>
Hands-on experience with DBMS such as SQL Server, Oracle, MySQL, or similar platforms.</li><li>
Professional certifications (e.g., Microsoft Certified Database Administrator, Oracle DBA) are an advantage.</li><li>
Strong knowledge of database architecture, systems, and software.</li><li>
Proficiency in SQL and procedural SQL languages.</li><li>
Solid understanding of backup, recovery, and disaster recovery operations.</li><li>
Strong analytical and organizational skills with attention to detail.</li><li>
Ability to multitask and prioritize workload effectively.</li><li>
Problem-solving mindset, especially for complex database issues.</li><li>
High commitment to data accuracy, quality, and security.</li></ul><p>
</p><p>vTT1KOo1LX</p></div>

Junior Database Administration

Metas

<p><b>Mid-Level Project Manager (Programming Team)</b></p><p>Location: Alexandria / onsite</p><p>Apply at: info@metas.us</p><p><b>About Metas:</b></p><p>Metas Research Studio is a creative technology hub specializing in digital innovation, gamification, and immersive experiences. We collaborate with clients and developers to turn complex ideas into interactive, high-impact solutions.</p><p><b>Your Role:</b></p><p>As a Project Manager, you&rsquo;ll act as the key link between clients and our development team , ensuring smooth daily operations, timely task delivery, and clear communication across all sides.</p><p><b>Responsibilities:</b></p><ul><li>Oversee day-to-day project progress with developers.</li><li>Coordinate client communications and ensure satisfaction.</li><li>Manage milestones, timelines, and priorities.</li><li>Support operations and project documentation.</li></ul><p><b>Requirements:</b></p><ul><li>2&ndash;4 years of project management experience in software, web, or app development.</li><li>Strong communication and organization skills.</li><li>Technical understanding of development workflows (Laravel, Flutter, etc. is a plus).</li><li>Ability to manage multiple projects and teams simultaneously.</li></ul><p>Job Type: Full-time</p>

Mid-Level Project Manager (Programming Team)

Bishop Integrated Solutions

<ul><li>Develop and execute strategic sales plans to achieve revenue targets for software solutions in Saudi Arabia and the Gulf region.</li><li>Identify, qualify, and pursue new B2B business opportunities within target industries and accounts.</li><li>Prepare and deliver compelling presentations, proposals, and product demonstrations to prospective clients.</li><li>Negotiate contracts, pricing, and terms to close deals while ensuring client satisfaction and profitability.</li><li>Collaborate with technical, pre-sales, and delivery teams to ensure seamless solution implementation and client onboarding.</li><li>Maintain accurate sales pipeline, forecasting, and reporting using CRM tools.</li><li>Manage the entire sales cycle from lead generation to post-sale support.</li></ul><p><b>*Qualifications:*</b></p><p>Minimum of 1 year of experience in software sales or a related field.</p><p>Proven track record of achieving or exceeding sales targets in Saudi Arabia and Gulf markets.</p><p>Strong understanding of enterprise software solutions, digital transformation, and IT services.</p><p>Excellent communication, negotiation, and presentation skills.</p><p>Familiarity with CRM systems and sales pipeline management.</p><p>You must be a resident of Alexandria.</p><ul><li>It is preferable that the job applicants be female.</li></ul><p>Job Types: Contract, Permanent</p><p>Pay: From E&pound;10,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Preferred)</li></ul><p>Language:</p><ul><li>English (Preferred)</li></ul>

Software Sales Specialist

Bilfinger

<p></p><div><div><div><div><div><b>Job ID: </b>69377
</div></div></div></div><div><div><div><div><p>Accounting Clerk
</p></div></div></div></div><div><div><div><div>Alexandria, Louisiana, 71360
</div></div></div></div><div><div><div><div>Onsite Work<br>
</div></div></div></div><div><div><div><div><div>Bilfinger is a leading international industrial services provider, driving efficiency and sustainability for the process industry. With 30,000+ employees and over &euro;5 billion in revenue in 2024, we offer solutions in consulting, engineering, manufacturing, maintenance, turnarounds, and digital applications across key sectors like energy, chemicals, pharma, and oil &amp; gas.</div>
<div>
Bilfinger North America has a national reach spanning from Florida to Alaska, with professionals sharing a common goal: to keep promises, honor commitments and exceed client expectations. We offer a diverse portfolio of services that include national general contracting concentrating in the management and performance of Indefinite Delivery, Indefinite Quantity contracts, Job Order Contracting, Design-Build, Bid-Build, and Construction Manager at Risk services; Industrial Maintenance and Turnaround Solutions; Chemical, Manufacturing, and Assembly services and Turbine Manufacturing.</div>
<div>
At Bilfinger, we offer a work environment where you can learn and grow. Join us and be part of a team shaping the future!</div><div></div><p><b><br>
Accounting Clerk</b></p>
<p><b>
Position Summary</b></p>
<p>
The Accounting Clerk will assist the Commercial Accounting Manager in providing financial, administrative and clerical support to the organization. This position is primarily responsible for preparing and issuing T&amp;M subcontractor time verification, allocations, &amp; balancing. Under direct supervision, this function will complete defined tasks in accordance with standard operating procedures requiring some problem-solving skills and will support the general business operations by providing administrative support activities such as data entry, reporting, and basic analysis requiring attention to detail.</p>
<p>
This is a project-related role and will be temporary, with the option to extend as needed based on project requirements and site needs.</p><br>
<p></p>
<p><b>
Duties and Responsibilities</b></p>
<ul>
<li>Daily verification and entry for T&amp;M subcontractor timesheets.</li>
<li>Investigates and resolves time entry, coding, or other needs to complete daily activities.</li>
<li>Handles onboarding &amp; setup of all T&amp;M Contracted Employees.</li>
<li>Organize &amp; Prioritize Daily activities to ensure deadlines are met.</li>
<li>Works with management to resolve issues to allow for accurate and daily time allocation.</li>
<li>Assists management with ad-hoc requests, including special projects and initiatives.</li>
<li>Observes and complies with all safety rules.</li>
<li>Performs other related duties as required and assigned.</li></ul><br>
<p><br>
<b>Job Requirements</b></p>
<ul>
<li>Minimum of 1 year of experience in an accounting environment.</li>
<li>Prior payroll experience required.
</li><li>Maintain confidentiality regarding Customer, Client and employee information.</li>
<li>The ability to adapt to new assignments and deadlines in a fast-paced, highly demanding environment.</li>
<li>Strong attention to detail and commitment to providing quality work in a timely manner.</li>
<li>Excellent verbal and written communication and listening skills required.</li>
<li>Must be able to work under pressure.</li>
<li>Must be able to work individually and in a team.</li></ul><br>
<p><br>
<b>Technical Knowledge and Skills:</b></p>
<ul>
<li>Proficient in Microsoft Excel.</li>
<li>Experience navigating and utilizing UKG/Kronos work force management in daily operations is preferred</li></ul><br>
<div></div>
<div>
For additional information please contact Jason Alan Jaure by email jason.jaure@bilfinger.com.</div>
<div>
Bilfinger Industrial Services Inc. is an Equal Opportunity Employer &ndash; All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or other characteristics protected by law.</div>
<div>
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9.</div>
<div>
If you are interested in an employment with Bilfinger, please submit your application in the safe environment of our global job portal only.</div><br>
</div></div></div></div><div><div><div><div>Bilfinger Industrial Services Inc.
</div></div></div></div><div><div><div><div>Procurement
</div></div></div></div><div><div><div><div>Permanent
</div></div></div></div><div><div><div><div>Professional</div></div></div></div></div><p></p>

Accounting Clerk

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