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technical support specialist

Medsien

<div>
 Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.
 
 
 More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.
 
 
 Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate
 
 Product Support Specialist
 
 to join our team of talented and inspiring colleagues in a fast-paced environment.
 
 
 As a
 
 Product Support Specialist
 
 
 ,
 
 you will play a crucial role in establishing strong connections between our product and users. Collaborating closely with Product, Engineering and steakholders, you will ensure a seamless feedback loop, enabling continuous product improvements. You will have the opportunity to directly gain invaluable insights into the specific use cases and challenges and integrating those in our product. This is an instrumental, cross-functional role that will be pivotal in our scaling efforts.
 
 
 
 As a Product Support Specialist, you will:
 
 
 
 <ul>
 <li>
 Provide product support to B2B clients by addressing product-related questions and technical issues,
 </li>
 <li>
 Track and manage support tickets, ensuring timely updates and resolution,
 </li>
 <li>
 Ensure a healthy communication line among teams,
 </li>
 <li>
 Collaborate with Operations, Product and Engineering to enhance customer experience,
 </li>
 <li>
 Help communicate product updates and strategy with internal stakeholders and executives.
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.
 </li>
 <li>
 Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.
 </li>
 <li>
 Strong multitasking skills with the ability to manage multiple priorities simultaneously.
 </li>
 <li>
 Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.
 </li>
 <li>
 Experience with B2C products and working with end users.
 </li>
 <li>
 Comfort operating in a distributed, asynchronous environment, with a bias toward documentation, clarity, and momentum.
 </li>
 <li>
 Bachelor's degree.
 </li>
 <li>
 Excellent English skills, both written and verbal.
 </li>
 <li>
 Residence in Istanbul city center.
 </li>
 <li>
 0-2 years of experience in product operations, product support, or a closely related role working closely with product and engineering teams is a strong nice to have.
 
 
 </li>
 </ul>
 
 For this position, we offer:
 
 
 
 <ul>
 <li>
 competitive USD salary,
 </li>
 <li>
 Flexible vacation and PTO policies,
 </li>
 <li>
 Fully remote work opportunities,
 </li>
 <li>
 Training, mentorship, and coaching from leadership.
 
 
 </li>
 </ul>
 
 Please bear in mind that:
 
 
 
 <ul>
 <li>
 This position's work hours are 14:00-22:00 during work days.
 </li>
 <li>
 This is a permanent-term contractor job opportunity with Medsien Inc.
 </li>
 <li>
 Due to in-person collaboration requirements, candidates based in Istanbul are preferred.
 </li>
 <li>
 All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.
 
 
 </li>
 </ul>
 
 Our Process
 
 
 
 We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.
 
 
 Employment at
 
 Medsien
 
 is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.
 
 
 
 Thank you for taking the time to apply for a position at Medsien!
 
 
 
 Please visit the below links for GDPR details:
 
 
 https://www.medsien.com/legal/employee-candidate-information-notice
 
 
 https://www.medsien.com/legal/employee-candidate-explicit-consent-statement
</div>

Product Support Specialist

TELUS Digital

<div>
 
 We are seeking a proactive and solution-oriented End-User Computing Specialist to join our IT team in Istanbul. In this role, you will be responsible for delivering high-quality technical support, maintaining end-user environments, and ensuring the seamless operation of daily IT services across the organization.
 
 
 
 
 
 If you are passionate about technology, enjoy troubleshooting, and thrive in a dynamic corporate environment, we would like to meet you.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deliver first and second-level technical support to end users (on-site and remote)
 </li>
 <li>
 Install, configure, and maintain Microsoft Windows devices and related hardware
 </li>
 <li>
 Administer Active Directory (user accounts, groups, permissions, GPOs, etc.)
 </li>
 <li>
 Support and troubleshoot network infrastructure, including Cisco switches
 </li>
 <li>
 Perform network patching and structured cabling activities
 </li>
 <li>
 Manage, monitor, and resolve IT service requests through ManageEngine and/or ServiceNow
 </li>
 <li>
 Maintain accurate IT asset inventory in compliance with company policies
 </li>
 <li>
 Diagnose and resolve hardware, software, and network-related issues
 </li>
 <li>
 Provide remote IT support to additional company locations when required
 </li>
 <li>
 Collaborate closely with internal teams to ensure efficient and uninterrupted IT operations
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Associate&rsquo;s or Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field
 </li>
 <li>
 Currently residing in Istanbul
 </li>
 <li>
 Good command of English (written and spoken)
 </li>
 <li>
 Minimum 3 years of experience in a similar role
 </li>
 <li>
 Hands-on experience in Active Directory administration
 </li>
 <li>
 Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, network printers, etc.)
 </li>
 <li>
 Strong experience with Microsoft Windows operating systems and troubleshooting
 </li>
 <li>
 Practical experience with Cisco switches
 </li>
 <li>
 Knowledge of structured cabling and network patching
 </li>
 <li>
 Experience using ManageEngine and ServiceNow
 </li>
 <li>
 Familiarity with IT asset management processes
 </li>
 <li>
 Experience in device setup, installation, and end-user support
 </li>
 <li>
 Strong communication skills and a collaborative team mindset
 </li>
 <li>
 Completed military service obligation (for male candidates)
 </li>
 </ul>
</div>

End-User Computing Specialist

Freebird Airlines

<div>
 
 
 Freebird is your place to feel free!
 
 
 
 If you want to be a part of a culture that values innovation, excellence, and a passion for providing unique services at the forefront of the aviation industry, and if you want to be a part of a dynamic, warm, and familial team atmosphere, then Freebird Airlines is the perfect place for you!
 
 
 Elevate your career with us. Now, fasten your seatbelts and take your place on the flight to join the Freebird Airlines team with the
 
 CAMO Support &amp; Documentation Assistant Specialist / Specialist
 
 position.
 
 
 
 About us
 
 
 
 Freebird Airlines is an international leisure airline founded in June 2000 and began operations in 2001. As a proud member of G&ouml;zen Holding, which has over 40 years of experience in the aviation sector in areas such as representation, fuel supply, supervision, brokerage, safety, and training, Freebird Airlines operates with a strong foundation. With dual registrations in Malta and Turkey, Freebird boasts a modern fleet of 14 Airbus A320s, serving passengers across the globe.
 
 
 Dedicated to creating value for customers, employees, and shareholders, Freebird Airlines focuses on innovative technology and employment infrastructures to support sustainable aviation. In 2002, Freebird became the first airline in Turkey to achieve ISO 9001:2000 Certification from TUV Rheinland. In 2006, it made history again by becoming the first charter airline to receive IOSA (IATA Operational Safety Audit) certification from the International Air Transport Association, underscoring its commitment to operational safety and quality.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or associate's degree,
 </li>
 <li>
 Proficient in MS Office applications,
 </li>
 <li>
 Strong computer skills and the ability to learn internal systems quickly,
 </li>
 <li>
 Strong attention to detail and ability to handle multiple tasks and prioritize effectively,
 </li>
 <li>
 Basic knowledge of aircraft maintenance documentation and terminology is preferred,
 </li>
 <li>
 Previous experience in a similar position within the aviation industry is preferred,
 </li>
 <li>
 Good command of English is preferred,
 </li>
 <li>
 Able to work in &Ccedil;oban &Ccedil;e&scedil;me, Istanbul.
 </li>
 </ul>
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Assisting in the preparation of maintenance packages,
 </li>
 <li>
 Entering and updating data in the CTM system accurately and timely manner,
 </li>
 <li>
 Monitoring and responding to pool-related emails,
 </li>
 <li>
 Ensure CMMs are kept up to date and properly controlled,
 </li>
 <li>
 Providing administrative and operational support when required,
 </li>
 <li>
 Supporting documentation processes related to maintenance activities,
 </li>
 <li>
 Coordinating with relevant departments to ensure smooth workflow.
 </li>
 </ul>
 
 
 
 
 
 The final job title and grading (Specialist or Assistant Specialist) will be determined in line with the selected candidate&rsquo;s experience and background.
 
 
 
 
</div>

CAMO Support & Documentation Assistant Specialist / Specialist

Merzigo

<div>
 
 
 About Merzigo
 
 
 
 
 
 
 Merzigo is a cutting-edge video monetization company, that provides a range of innovative services to broadcasters, producers, and distributors. They focus on supporting leading entertainment brands to grow their AVOD business, finding them new audiences, and increasing revenue streams.
 
 
 
 
 
 Our company is dedicated to inclusion, diversity, and equality. By bringing together individuals with various backgrounds, experiences, and perspectives, we aim to create an innovative and dynamic work environment. Everyone must feel valued and respected, as this is a crucial component in strengthening team spirit. We strive to give all our employees equal opportunities to reach their full potential in an inclusive atmosphere.
 
 
 
 
 
 We are looking for an
 
 IT Helpdesk Specialist
 
 who will play a key role in ensuring the smooth operation of our IT infrastructure and end-user systems. The ideal candidate is a solution-oriented professional with a strong background in IT support, committed to driving operational excellence and efficiency through technology.
 
 
 
 
 
 
 Position:
 
 IT Helpdesk Specialist
 
 
 
 Location:
 
 Etiler, Istanbul
 
 
 
 Employment Type:
 
 Full-time
 
 
 
 
 
 
 
 QUALIFICATIONS:
 
 
 
 
 
 
 <ul>
 <li>
 Preferably graduated from related departments of universities (Management
 </li>
 <li>
 Information Systems, Computer Programming, etc.),
 </li>
 <li>
 At least 3 years of experience in Information Technology,
 </li>
 <li>
 Able to produce innovative and creative solutions,
 </li>
 <li>
 Possesses strong planning and organizational skills, strong analytical skills, attention to detail, and result-oriented work ethic,
 </li>
 <li>
 Capable of identifying opportunities to drive improvements and changes in operational control processes,
 </li>
 <li>
 Knowledgeable in managing Microsoft systems,
 </li>
 <li>
 Open to development and learning,
 </li>
 <li>
 Active driver&rsquo;s license and ability to drive.
 </li>
 <li>
 No travel restrictions to group company locations.
 </li>
 <li>
 Good level of English proficiency.
 </li>
 </ul>
 
 
 
 
 
 
 JOB DESCRIPTION:
 
 
 
 
 
 
 <ul>
 <li>
 Knowledgeable in maintenance, adjustments, and spare parts for notebooks, PCs, and printers,
 </li>
 <li>
 Experienced in computer fault diagnosis, maintenance, and repair,
 </li>
 <li>
 Experienced in providing client support to end-users working in a domain environment,
 </li>
 <li>
 Knowledgeable about Active Directory structure,
 </li>
 <li>
 Knowledgeable about cybersecurity concepts, methodologies, standards, policies, and procedures,
 </li>
 <li>
 Proficient in Windows Office programs and experienced in installing and updating antivirus programs,
 </li>
 <li>
 Experienced in setting up and troubleshooting mobile devices,
 </li>
 <li>
 Preferably experienced in desktop and server operating systems,
 </li>
 <li>
 Meticulous and experienced in IT inventory management,
 </li>
 <li>
 Knowledgeable about ITSM (Help Desk) programs,
 </li>
 <li>
 Able to intervene in problems remotely and on-site when necessary outside working hours,
 </li>
 <li>
 Completed military service (for male candidates).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 We welcome candidates who share this mission to join us.
 
 
 
</div>

IT Helpdesk Specialist

bunq

<div>
 As a Support Experience Guide, you're the human expert who steps in when our AI agent Finn needs a helping hand. You don't just fix problems; you make our users feel heard and build trust that lasts. Every interaction isn't just a closed ticket, it's a lesson that makes Finn smarter for next time. Finn is smart, but you're the genius behind the curtain 🤖✨
 
 
 
 Take Ownership:
 
 
 
 <ul>
 <li>
 Ensure our users feel supported, understood, and never left behind.
 </li>
 <li>
 Drive radical solutions for the underlying issues that push our users to reach out to support.
 </li>
 <li>
 Guide our AI in every interaction into becoming smarter.
 </li>
 <li>
 You&rsquo;re naturally curious and always looking to improve how things work.
 </li>
 <li>
 You stay calm when things get hectic, and bring a positive, solution-driven mindset.
 </li>
 <li>
 You&rsquo;re the kind of person others rely on, steady, thoughtful, and proactive.
 </li>
 <li>
 You are fully comfortable working in English.
 </li>
 <li>
 You're available to cover morning and evening shifts during weekdays and weekends (occasionally)
 
 
 </li>
 </ul>
 
 Your space to perform
 
 
 
 We give you the space and the tools you need to succeed 💪🏼
 
 
 🤟 Great, international colleagues who share your mindset
 
 
 👩&zwj;💻 Hybrid setup: after 3 months in-office, work 2 days remote, 3 days in-office weekly.
 
 
 🧳 Digital Nomad Program: After your first year, enjoy up to 20 days per year to work while traveling, combining flexibility with strong team collaboration
 
 
 🚀 We reward tenure with a dedicated travel budget: &euro;1.5k after 2 years and &euro;3k after 4 years to visit another core office
 
 
 ﻿📚 We support growth with bunq Academy and &euro;1500 annual learning budget
 
 
 ﻿🚴&zwj;&female;️ A Multisport gym card for your health and wellbeing
 
 
 🚌﻿ Travel expenses are covered whether you come walking or by bike, bus or car (though we prefer green choices 🌳)
 
 
 ﻿💻 A MacBook so you can Get Shit Done with us
 
 
 🥦 Delicious lunches from our fabulous in-house chefs with vegan and vegetarian options
 
 
 ⚕️ Private health insurance, just in case
 
 
 🍻 Friday drinks and other celebrations - bunq style﻿
 
 
 All new hires are subject to Pre-employment Screening (PES), which includes checks conducted by our third-party partner, DISA. This is part of our commitment to a secure and trustworthy workplace.
 
 
</div>

Support Experience Guide

MARPORT

<div>
 
 
 JOB DESCRIPTION:
 
 
 
 
 
 
 Senior Procurement Specialist/Procurement Specialist is expected to work in the Procurement Department of Arkas Holding Port and Terminal Services Group located at Marport Terminal Operators in Beylikduzu/Istanbul.
 
 
 
 
 <ul>
 <li>
 Organize demands of customers accordance with procurement procedure of company
 </li>
 <li>
 Follow contracts renewal processes and seasonal procurement processes
 </li>
 <li>
 Research alternative suppliers through conducting meetings and making a field visit
 </li>
 <li>
 Negotiate contracts, terms, and pricing agreements with suppliers to achieve cost savings and quality assurance
 </li>
 <li>
 Monitoring supplier performance and reporting any issues or discrepancies
 </li>
 <li>
 Prepare contracts of goods and services with relevant departments and follow approval process
 </li>
 <li>
 Carry out procurement contracts on SAP SRM module, follow pricing changes of goods and services
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Economics, Engineering or related fields
 </li>
 <li>
 Excellent verbal and written skills in English
 </li>
 <li>
 Advanced Level of MS Office Programs is required
 </li>
 <li>
 Have an experience on SAP-SRM/MM module
 </li>
 <li>
 Min 3 years of experience in procurement preferably have a knowledge about construction and technical purchasing,
 </li>
 <li>
 Have a class B driver license
 </li>
 <li>
 Completed Military Obligation for male candidates
 </li>
 </ul>
 
 
</div>

Procurement Specialist

AnyHelper

Job Title: Sales Specialist (Dental CT / CBCT) &ndash; Istanbul, T&uuml;rkiyeLocation: Istanbul, T&uuml;rkiye (On-site) Employment Type: Full-time Experience Level: 2&ndash;3 years (relevant experience required)About the RoleWe are looking for a results-driven Sales Specialist to grow our business in the Dental CT market, with a strong preference for candidates who have CBCT (Cone Beam CT) sales experience. This role is based in Istanbul and will focus on developing accounts, managing the sales cycle, and driving revenue across dental clinics, imaging centers, and related channels.Key Responsibilities<ul><li>Develop and execute a sales plan to achieve quarterly and annual targets for Dental CT / CBCT products.</li><li>Identify, approach, and convert new customers (dental clinics, hospitals, imaging centers, distributors).</li><li>Manage the full sales cycle: lead generation, product presentation, quotation, negotiation, closing, and after-sales follow-up.</li><li>Conduct product demos and communicate clinical and technical value propositions with confidence.</li><li>Maintain a healthy pipeline and provide accurate forecasts and updates in CRM.</li><li>Collaborate with marketing, service, and product teams to improve customer experience and win rates.</li><li>Monitor competitor activities and market trends in the dental imaging segment.</li></ul>Requirements<ul><li>2&ndash;3 years of sales experience in dental/medical devices or imaging equipment (required).</li><li>Experience in Dental CT sales is highly desirable; CBCT experience is a strong plus.</li><li>Currently based in Istanbul and able to work on-site and travel locally as needed.</li><li>Strong communication, negotiation, and relationship-building skills.</li><li>Self-motivated, target-oriented, and capable of managing multiple opportunities simultaneously.</li><li>Proficient in MS Office; experience with CRM tools is a plus.</li></ul>Mandatory Military Service Requirement (T&uuml;rkiye)<ul><li>Must have completed military service or have official exemption/deferment status (required).</li></ul>What We Offer<ul><li>Competitive base salary + performance-based commission</li><li>Sales enablement and product training</li><li>Clear growth path in a fast-growing medical imaging business</li><li>Supportive team culture and strong product portfolio</li></ul>Job Types: Full-time, CommissionPay: 35,000.00TRY - 90,000.00TRY per monthApplication Question(s):<ul><li>Have you completed your military service? (If you are exempt, please specify the reason.)</li></ul>Work Location: Remote

Sales Specialist (Dental CT / CBCT)

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