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it operations support manager

Hepsiburada (NASDAQ: HEPS)

<div>
 <p>
  At Hepsiburada,, we are driven by our mission to improve people's lives by developing innovative products and services. Prioritizing customer satisfaction, we offer over 280 million products across more than 30 categories. Through our marketplace model, we bring together over 100,000 businesses. With T&uuml;rkiye&rsquo;s and the region's largest Smart Operations Center, industry-leading R&amp;D initiatives, and innovative solutions, we contribute significantly to the growth of the e-commerce ecosystem. For the past two years, we have proudly held the title of Turkey's most recommended e-commerce platform.
 </p>
 <p>
  <br/>
 </p>
 <p>
  Through our innovative services like HepsiJET, Hepsipay, HepsiLojistik, HepsiAd, and Hepsiburada Global, we create value for all our stakeholders. Committed to harnessing technology for social benefit, our &ldquo;Technology Empowerment for Women Entrepreneurs&rdquo; program has connected thousands of women entrepreneurs with e-commerce, supporting their growth. Our goal is to leverage digitalization and e-commerce to enable greater economic participation.
 </p>
 <p>
  <br/>
 </p>
 <p>
  With 25 years of experience driven by innovation and entrepreneurship, we proudly continue our journey as &ldquo;T&uuml;rkiye&rsquo;s Hepsiburada&rdquo; and the first and only Turkish company listed on NASDAQ, the world's leading technology exchange.
 </p>
 <p>
  <br/>
 </p>
 <p>
  For our colleagues, we offer a work environment that supports creating together and adding more meaning to our work. As a team full of opportunities, we are happy to develop, produce and succeed together.
 </p>
 <p>
  <br/>
 </p>
 <p>
  If you want to be part of a team that creates value for everyone and makes life easier through innovative products and services&mdash;and contribute to exciting success stories&mdash;the future starts here.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Organizational Structure
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   You will be responsible for managing and orchestrating five key functional units:
  </li>
  <li>
   <strong>
    Level 1 (Field Support):
   </strong>
   Responsible for the physical maintenance, repairs, and ensuring the operational readiness of the devices in the field. (This will be handled through an external company)
  </li>
  <li>
   <strong>
    Level 2 (Technical Support):
   </strong>
   Responsible for the systemic analysis of incoming tickets escalated from Level 1 and resolving them through remote intervention.
  </li>
  <li>
   <strong>
    Level 3 (Infrastructure &amp; Expertise):
   </strong>
   Responsible for advanced troubleshooting concerning Assets (inventory), Network connectivity, and Hardware-specific issues, including root cause analysis.
  </li>
  <li>
   <strong>
    Reporting Unit:
   </strong>
   Responsible for continuous monitoring of operational KPIs (Key Performance)
  </li>
  <li>
   <strong>
    Inventory &amp; Asset Control:
   </strong>
   Responsible for accounting for all departmental inventory, controlling movements, and ensuring timely registration of hardware inventory movement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Incident &amp; Problem Management:
   </strong>
   Responsible for resolving incidents and problems in a timely manner, identifying recurring defects, and taking proactive measures to eliminate them permanently.
  </li>
  <li>
   <strong>
    Cross-Functional Coordination:
   </strong>
   Interacting with internal related departments and external stakeholders (Telecom operators/Service providers) to ensure 24/7 device uptime.
  </li>
  <li>
   <strong>
    Knowledge Management:
   </strong>
   Responsible for the quality and accessibility of technical instructions and a comprehensive &ldquo;Knowledge Base&rdquo; for standardized incident resolution across the devices.
  </li>
  <li>
   <strong>
    Capacity Planning:
   </strong>
   Responsible for analyzing regular data to forecast and ensure the availability of necessary inventory and spare parts to ensure the uninterrupted operation of devices.
  </li>
  <li>
   <strong>
    Team Leadership:
   </strong>
   Responsible for selecting, mentoring, and managing employees; setting clear tasks and monitoring their implementation.
  </li>
  <li>
   <strong>
    Financial Oversight:
   </strong>
   Responsible for analysis, strategic planning, and budgeting for the IT operations department.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Graduates from Computer, Electronics, Industrial Engineering, or related departments of universities.
  </li>
  <li>
   Professional certifications in ITSM and ITIL.
  </li>
  <li>
   5+ years in IT Technical Support, specifically for self-service devices (ATMs, payment terminals, parcel lockers, parking meters, etc.).
  </li>
  <li>
   At least 3 years in a leadership or management position.
  </li>
  <li>
   Professional knowledge of computer equipment design and hardware components.
  </li>
  <li>
   Advanced proficiency in troubleshooting (diagnosis) and repair using specialized software and diagnostic equipment.
  </li>
  <li>
   Expert-level knowledge of MS Windows, Linux, and Android operating systems.
  </li>
  <li>
   Communication: Proficiency in English is mandatory for effective technical and business collaboration with colleagues
  </li>
  <li>
   Management: Proven skills in conducting business negotiations, task setting, and performance monitoring.
  </li>
  <li>
   Analytical Thinking: Strong capability in strategic planning, data analysis, and budget management.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    We Offer:
   </u>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   We rule the change and you are taking big responsibility for this game.
  </li>
  <li>
   We are learning and improving together with our experiences.
  </li>
  <li>
   Hepsiburada is empowering, supporting, and making the ideas a reality.
  </li>
  <li>
   Working with joy is our secret weapon !
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <br/>
 </p>
 <p>
  https://medium.com/hepsiburadatech
 </p>
 <p>
  https://stackshare.io/hepsiburada
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   "Bu ilan sebebiyle yapaca&gbreve;&inodot;n&inodot;z ba&scedil;vurular arac&inodot;l&inodot;&gbreve;&inodot;yla toplanacak ki&scedil;isel verileriniz veri sorumlusu D-Market Elektronik Hizmetler ve Ticaret A.&Scedil; (&ldquo;Hepsiburada&rdquo;) taraf&inodot;ndan 6698 say&inodot;l&inodot; Ki&scedil;isel Verilerin Korunmas&inodot; Kanunu (&ldquo;KVKK&rdquo;) ve ilgili mevzuat kapsam&inodot;nda i&scedil; ba&scedil;vuru s&uuml;re&ccedil;lerinin y&uuml;r&uuml;t&uuml;lmesi amac&inodot;yla otomatik yollarla i&scedil;lenecektir. Detayl&inodot; bilgi i&ccedil;in l&uuml;tfen
   <em>
    Ayd&inodot;nlatma
   </em>
  </strong>
 </p>
 <p>
  <strong>
   <em>
    Metni&rsquo;ndeki
   </em>
   &Ccedil;al&inodot;&scedil;an Aday&inodot; (https://www.hepsiburada.com/kisisel-verilerin-korunmasi) ki&scedil;i kategorisini inceleyiniz.&rdquo;
  </strong>
 </p>
 <p>
 </p>
</div>


IT Operations & Support Manager

MultiSport Türkiye

<div>
 <p>
  Join us as an IT &amp; PMO Manager and discover the future of employee experience!
 </p>
 <p>
  <br/>
 </p>
 <p>
  Benefit Systems is a global company based in Poland, dedicated to promoting a healthy and active lifestyle. We serve over 2 million users across six countries and have been operating in Turkey under the MultiSport brand since 2021! We provide access to a wide network of sports facilities to help employees achieve a better work-life balance.
 </p>
 <p>
  We believe that happy employees are more productive and have made it our mission to transform the concept of corporate well-being. Since our entry into the Turkish market in 2021, we've been helping companies motivate their teams, support personal development, and create a positive workplace culture. Thanks to our dynamic and innovative approach, we build long-term business partnerships and make healthy living accessible and enjoyable for everyone.
 </p>
 <p>
  <br/>
 </p>
 <p>
  As
  <strong>
   IT &amp; PMO Manager
  </strong>
  , you will lead digital transformation initiatives, oversee local IT operations, and coordinate strategic projects in close collaboration with our Group teams in Poland and other international markets.
 </p>
 <p>
  You will act as a bridge between business, technology, and data&mdash;driving efficiency, automation, and sustainable growth.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What You Will Do
  </strong>
 </p>
 <p>
  <strong>
   Digital Transformation &amp; Process Improvement
  </strong>
 </p>
 <ul>
  <li>
   Contribute to digital transformation initiatives aligned with business and market needs
  </li>
  <li>
   Support the transition of manual processes into digital solutions
  </li>
  <li>
   Analyze workflows and identify automation opportunities
  </li>
  <li>
   Coordinate ERP change requests and continuous improvement activities with Group stakeholders
  </li>
 </ul>
 <p>
  <strong>
   IT Infrastructure &amp; Operations
  </strong>
 </p>
 <ul>
  <li>
   Ensure stable and uninterrupted IT infrastructure in coordination with Group IT teams
  </li>
  <li>
   Manage local IT hardware support (including card printing operations)
  </li>
  <li>
   Coordinate network, security, and cloud monitoring with central teams
  </li>
  <li>
   Conduct regular IT infrastructure checks across offices in Istanbul, Ankara, and Izmir
  </li>
  <li>
   Support IT setup for new office openings in line with Group standards
  </li>
 </ul>
 <p>
  <strong>
   Project Management
  </strong>
 </p>
 <ul>
  <li>
   Manage and coordinate strategic local and global projects
  </li>
  <li>
   Work closely with Group software, infrastructure, and data teams
  </li>
  <li>
   Prepare project documentation and lead kickoff meetings
  </li>
  <li>
   Manage stakeholder communication across local and international teams
  </li>
  <li>
   Present weekly and monthly project status reports to management
  </li>
 </ul>
 <p>
  <strong>
   Budget &amp; Resource Management
  </strong>
 </p>
 <ul>
  <li>
   Prepare and manage annual IT &amp; PMO budgets together with central teams
  </li>
  <li>
   Monitor budget usage and report deviations
  </li>
  <li>
   Coordinate IT purchasing and inventory processes
  </li>
 </ul>
 <p>
  <strong>
   Team Leadership
  </strong>
 </p>
 <ul>
  <li>
   Lead and develop the IT &amp; PMO team
  </li>
  <li>
   Conduct regular one-on-one meetings and performance evaluations
  </li>
  <li>
   Support training, documentation, and knowledge sharing
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree (Computer Engineering, Industrial Engineering, Business Engineering, Electrical &amp; Electronics Engineering preferred)
  </li>
  <li>
   8+ years of experience in IT, project management, or digital transformation
  </li>
  <li>
   Experience working in an international or matrix organization
  </li>
  <li>
   Strong stakeholder and project coordination skills
  </li>
  <li>
   Solid understanding of Agile / Scrum methodologies
  </li>
  <li>
   Experience with Jira; familiarity with Power BI, CRM systems (Microsoft Dynamics preferred)
  </li>
  <li>
   Basic knowledge of data, reporting, and IT infrastructure
  </li>
  <li>
   Advanced level of English (written &amp; spoken)
  </li>
 </ul>
 <p>
  <strong>
   Certifications such as PMP, PSM, PSPO or Agile/Scrum are a plus.
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Benefits
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   MultiSport Plus Card and 50% discount advantage for 2 people you choose
  </li>
  <li>
   Private Health Insurance: Comprehensive and high-coverage health package
  </li>
  <li>
   Meal Card: Daily meal allowance
  </li>
  <li>
   Company car provided
  </li>
  <li>
   Robust Bonus System: A performance-driven bonus system designed to support and reward you
  </li>
  <li>
   Working from home one day a month for female employees
  </li>
  <li>
   Global Work Environment: Expand your vision by working in an international team
  </li>
  <li>
   Career and Training Opportunities: Personal development and continuous learning opportunities to advance your career
  </li>
  <li>
   Dynamic and Innovative Structure: Encouragement to rise into leadership roles and progress in your career
  </li>
  <li>
   Well-being Activities: Enjoyable events that boost employee happiness and motivation
  </li>
 </ul>
</div>


PMO Manager

adidas

<p></p><div><div><div><div><div><div><div><div><p>PURPOSE:
</p></div><div>Responsible for supporting and executing the overall activities of DC operations by closely managing 3PL performance, ensuring service excellence, and contributing to cost control and operational efficiency.</div><br>
<div></div>
<div><p>
KEY RESPONSIBILITIES:</p></div><br>
<div>
</div><ul><li>Customer Satisfaction;Ensure high service levels through effective daily operations and on-time delivery.</li>
<li>Cost Efficiency;Support cost control and efficiency improvements through data analysis and optimization.</li>
<li>Operational Excellence;Improve warehouse processes, productivity, and inventory accuracy.</li>
<li>Regulatory Compliance;Ensure compliance with company standards, audits, and local regulations.</li></ul><br>
<p></p>
<div><p>
ESSENTIAL DUTIES &amp; RESPONSIBILITIES:
</p></div><ul><li>Act as the primary operational support to the Warehouse Manager, ensuring smooth day-to-day execution of DC activities.</li>
<li>Own and monitor warehouse KPIs (productivity, SLA, OTIF, inventory accuracy) and drive action plans with 3PL.</li>
<li>Lead daily/weekly operational reviews with 3PL and ensure alignment on priorities, volumes, and performance targets.</li>
<li>Analyze operational performance and identify improvement areas to increase efficiency and reduce costs.</li>
<li>Support budget tracking, cost analysis, and validation of 3PL invoices with a strong analytical approach.</li>
<li>Support the maintenance of inventory accuracy by coordinating cycle counts, reconciliation processes (SAP vs WMS), and stock adjustments.&rdquo;</li>
<li>Proactively identify risks in stock discrepancies and implement preventive actions.</li>
<li>Ensure clear visibility of stock levels and support commercial teams with accurate inventory insights.</li>
Drive continuous improvement initiatives across warehouse operations (process optimization, layout improvements, productivity enhancements).<br>
<li>
</li>
<li>Actively support strategic projects such as DC transitions, new warehouse setups, and 3PL changes.</li>
<li>Ensure warehouse capacity planning is aligned with business needs and challenge 3PL when necessary.</li>
<li>Monitor compliance of all warehouse locations (including temporary storage) with company and legal standards.</li>
<li>Act as a key point of escalation for operational issues and ensure fast resolution.</li>
<li>Goodwill acceptance, defective return, rejection complaints, consumable material tracking and ordering, 3PL invoice tracking</li></ul><div><p><br>
</p><p>
KNOWLEDGE:</p></div>
<ul>
<li>Advanced Warehouse Operations &amp; 3PL Management
</li><li>SAP &amp; WMS Systems (preferred)
</li><li>Inventory Management &amp; Stock Accuracy Processes
</li><li>Cost Management &amp; Financial Awareness
</li><li>Supply Chain Planning &amp; Forecast Understanding</li><br>
</ul>
<div><p>SKILLS:</p></div>
<ul>
<li>Strong Analytical &amp; Data-Driven Decision Making
</li><li>Process Improvement &amp; Operational Excellence Mindset
</li><li>Advanced Reporting (Excel, SAP, BI tools is a plus)
</li><li>Communication &amp; Influencing Skills
</li><li>Project &amp; Change Management</li></ul><div><br>
<p>
ABILITIES:</p></div>
<ul>
<li>High ownership and accountability</li>
</ul><ul><li>Strong problem-solving and decision-making capability</li>
<li>Ability to work under pressure and manage multiple priorities</li>
<li>Proactive and result-oriented mindset</li>
<li>Strong attention to detail with big-picture thinking</li>
<li>Hands-on approach with strategic perspective</li></ul><div><br>
<p>
KEY RELATIONSHIPS:</p></div><br>
<p></p>
<ul>
<li>Warehouse Manager (direct reporting line)
</li><li>3PL Service Providers (operational management)
</li><li>Supply Chain &amp;Sales &amp; Customer Service
</li><li>Finance &amp;IT &amp; Compliance</li></ul><br>
<p></p>
<div><p>
REQUISITE EDUCATION AND EXPERIENCE:
 </p></div><ul><li>Bachelor&rsquo;s degree in related field (focus on Logistic)</li>
<li>3&ndash;5 years of experience in warehouse, logistics, or supply chain operations
</li><li>Strong experience in managing or working closely with 3PL providers
</li><li>Hands-on experience with SAP and WMS systems
</li><li>Experience in performance management and KPI tracking
</li><li>Project experience (DC setup, transition, or optimization projects is a strong plus)
</li><li>Fluent in English and Turkish
</li><li>Experience in retail, e-commerce, or FMCG sectors preferred</li>
</ul>
</div></div></div></div></div><div><div><div><p>AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE&rsquo;S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.</p><p>
</p><ul><p>COURAGE: Speak up when you see an opportunity; step up when you see a need..</p>
<p>OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.</p>
<p>INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.</p>
<p>TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.</p>
<p>INTEGRITY: Play by the rules. Hold yourself and others accountable to our company&rsquo;s standards.</p>
<p>RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.</p></ul></div><br>
<p></p>
</div></div><div><div><div><div><br>
<b>AT ADIDAS, WE STRONGLY BELIEVE THAT EMBEDDING DIVERSITY, EQUITY, AND INCLUSION (DEI) INTO OUR CULTURE AND TALENT PROCESSES GIVES OUR EMPLOYEES A SENSE OF BELONGING AND OUR BRAND A REAL COMPETITIVE ADVANTAGE.
</b><br>
<br>
<b>&ndash; CULTURE STARTS WITH PEOPLE, IT STARTS WITH YOU &ndash;
</b><br>
<br>
<b>BY RECRUITING TALENT AND DEVELOPING OUR PEOPLE TO REFLECT THE RICH DIVERSITY OF OUR CONSUMERS AND COMMUNITIES, WE FOSTER A CULTURE OF INCLUSION THAT ENGAGES OUR EMPLOYEES AND AUTHENTICALLY CONNECTS OUR BRAND WITH OUR CONSUMERS.</b><br>
<b>
</b></div></div></div></div></div><div><div><div><div><div><div>JOB TITLE:
<div>Senior Specialist Distribution Center Operations (Gebze)
</div></div></div></div></div></div><div><div><div><div>BRAND:
</div></div></div></div><div></div><div><div><div><div>LOCATION:
<div>Istanbul
</div></div></div></div></div><div><div><div><div>TEAM:
<div>Supply Chain &amp; Sourcing
</div></div></div></div></div><div><div><div><div>STATE:
<div>Ista
</div></div></div></div></div><div><div><div><div>COUNTRY/REGION:
<div>TR
</div></div></div></div></div><div><div><div><div>CONTRACT TYPE:
<div>Full time
</div></div></div></div></div><div><div><div><div>NUMBER:
<div>543270
</div></div></div></div></div><div><div><div><div>DATE:
<div>Apr 14, 2026</div></div></div></div></div></div></div>

Senior Specialist Distribution Center Operations (Gebze)

Conectys

<div><div><p><b>Who We Are:</b></p>
<p>
At <b>Conectys</b>, we&rsquo;re turning the page from Business Process Outsourcing to <b>Business Transformation Outsourcing</b>. The result: elastic, lightning-fast and cost-efficient CX, Trust &amp; Safety compliance, Data Annotation &amp; Labeling, and Content Moderation. Business transformation goes beyond adding headcount in outsourcing with our four‑talent engine that is designed to transform business operations in a more <b>agile, intelligent </b>and <b>cutting‑edge </b>way. Conectys is human expertise and native technology, working in seamless harmony and driving business growth</p>
<p>
As part of our 2026 transformation plan, we are launching a <b>Gig platform</b> and we are looking for a <b>Product Manager</b> who will help us build and scale it into a world-class product.</p>
<p><b>
The Role:</b></p>
<p>
As a <b>Product Manager</b>, you will be responsible for <b>building and evolving our gig platform</b>, ensuring it delivers value to both clients and gig workers. You will focus on <b>product strategy, feature development, and user experience</b>, working closely with engineering, operations, and business stakeholders.</p>
<p><b>
What You&rsquo;ll Do:</b></p>
<ul>
<li>Define and drive the <b>product vision, roadmap, and priorities</b></li>
<li>Translate business goals into <b>clear product requirements and KPIs</b></li>
<li>Design and optimize <b>core platform features</b> (e.g. onboarding, matching, task flows, quality systems)</li>
<li>Improve <b>user experience for both clients and gig workers</b></li>
<li>Work closely with Engineering, Operations, and Business teams to deliver scalable solutions</li>
<li>Analyze platform data (conversion, engagement, retention) and continuously optimize performance</li>
<li>Act as the <b>voice of the user</b> (both gig workers and clients)</li>
</ul>
<p><b>What You&rsquo;ll Own:</b></p>
<p>
 <b>Product roadmap</b> &amp; feature development</p>
<p>
Platform performance (<b>conversion</b>, <b>engagement</b>, <b>retention</b>)</p>
<ul><li>️ <b>Core product flows</b> (onboarding, matching, workflows, quality)</li></ul>
<p>
Product-driven <b>growth </b>and <b>optimization</b></p>
<p><b>
What You Bring:</b></p>
<ul>
<li>5+ years of experience in <b>Product Management</b></li>
<li>Experience working on <b>digital platforms (</b>ideally <b>gig platforms</b>, or alternatively <b>marketplaces / two-sided platforms)</b></li>
<li>Proven track record of <b>building or scaling products</b></li>
<li>Strong analytical skills and experience working with data</li>
<li>Ability to work in <b>ambiguous, fast-paced environments</b></li>
<li>Strong stakeholder management and communication skills</li>
</ul>
<p><b>Nice to have:</b></p>
<ul>
<li>Experience in gig economy / crowdsourcing</li>
<li>Familiarity with AI-driven products, automation, or data platforms</li>
</ul>
<p><b>Why You&rsquo;ll Love It:</b></p>
<p>
Remote-first environment with global exposure</p>
<p>
Opportunity to build a product from an early stage</p>
<p>
High ownership and real impact on business outcomes</p>
<p>
Fast-paced, entrepreneurial culture</p></div></div><div></div>

Product Manager – Gig Platform

Amazon.com

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><div>
At Amazon, we pioneer.<br>
We also treat every single day like it&rsquo;s day one. And we never sit still while we do it.<br>
Are you up for crafting solutions and solving tomorrow&rsquo;s problems today?<br>
<br>
Then we have the opportunity for you!<br>
We&rsquo;re seeking experienced, Operations Managers to join our network.<br>
As an Operations Manager, you&rsquo;ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don&rsquo;t shy away from rolling up your sleeves and getting involved whenever necessary.<br>
You&rsquo;ll be directly responsible for developing a team of Area Managers and their direct report. The quality of your leadership is key to success in this role: you&rsquo;ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.<br>
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.<br>
<br>
<br>
<br>
<br>
<br>
<br>
Key job responsibilities<br>
Your role will be pivotal in the overall management, control, organization and direction of Outbound operational areas of your site. Your responsibilities will include, amongst others:<br>
<br>
<ul><li>Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site,</li><li>Monitor, analyze and work on improvement of customer experience and delivery performance.</li><li>Maintain and develop KPIs and SLAs through daily management and follow-up.</li><li>Become proficient on specific, larger-scale processes and activities, such as 5S audits,</li><li>In your inventory control and systems environment, you&rsquo;ll handle meaningful data collection, updating operations metrics on an hourly basis,</li><li>Therefore, you&rsquo;ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,</li><li>Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,</li><li>Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network,
</li><li>Contribute to process improvement and cost optimization initiatives. Lead lean projects in order to ensure continuous and sustainable improvements.</li></ul></div><h2 class="jobSectionHeader"><b><br>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s degree, preferably in engineering.</li><li>Advanced proficiency in verbal and written English and Turkish.</li><li>Previous experience in leading large, diverse teams.</li><li>Proven experience in operations, engineering, industrial or supply chain management.</li><li>Overall understanding of inbound and outbound operations as well as support function roles.</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.</li><li>Relevant experience in using data evidence to influence business decisions</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Master&rsquo;s degree.</li><li>Experience in Lean, Six Sigma and Kaizen techniques.</li><li>You embrace change, and are willing to relocate if necessary.</li><li>AI knowledge and applying to process improvement.</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Manager, Turkey Operations

<div><h2 class="jobSectionHeader"><b>DESCRIPTION</b></h2><p>
At Amazon, we pioneer.<br>
We also treat every single day like it&rsquo;s day one. And we never sit still while we do it.<br>
Are you up for crafting solutions and solving tomorrow&rsquo;s problems today?<br>
<br>
Then we have the opportunity for you!<br>
We&rsquo;re seeking experienced, Operations Managers to join our network.<br>
As an Operations Manager, you&rsquo;ll deliver inspiring, supportive leadership for the teams you lead. But at the same time, you don&rsquo;t shy away from rolling up your sleeves and getting involved whenever necessary.<br>
You&rsquo;ll be directly responsible for developing a team of Area Managers and their direct report. The quality of your leadership is key to success in this role: you&rsquo;ll tactfully motivate and inspire your teams to do their best work, while planning schedules and activities that balance their needs with that of the business.<br>
Another key aspect of the role is to lead on numerous process improvement projects, with the aim of streamlining all activities, both for yourself and the team members you lead. The ideas, innovation and leaps out of the status quo that you come up with could very well be rolled out across the Amazon network: this immense opportunity is yours for the taking.
<br>
<br>
Key job responsibilities<br>
Your role will be pivotal in the overall management, control, organization and direction of Outbound operational areas of your site. Your responsibilities will include, amongst others:<br>
<br>
Maintaining Health and Safety standards within your remit area, while promoting and inspiring a culture of safety on-site,<br>
Monitor, analyze and work on improvement of customer experience and delivery performance.<br>
Maintain and develop KPIs and SLAs through daily management and follow-up.<br>
Become proficient on specific, larger-scale processes and activities, such as 5S audits,<br>
In your inventory control and systems environment, you&rsquo;ll handle meaningful data collection, updating operations metrics on an hourly basis,<br>
Therefore, you&rsquo;ll aim to achieve productivity targets, reduce cost per unit, eliminate errors and ensure an excellent customer experience,<br>
Partnering closely with other support teams (HR, Finance, Facilities, Safety and Security, IT) on staffing plans, schedules and performance levels,<br>
Implement progressive process change and contribute in cross-functional Six Sigma initiatives within your site and the broader Amazon EU Operations network,<br>
Contribute to process improvement and cost optimization initiatives. Lead lean projects in order to ensure continuous and sustainable improvements.</p><h2 class="jobSectionHeader"><b>
BASIC QUALIFICATIONS</b></h2><ul><li>Bachelor&rsquo;s degree, preferably in engineering,logistic,management</li><li>Advanced proficiency in verbal and written English and Turkish</li><li>Previous experience in leading large, diverse teams,</li><li>Proven experience in operations, engineering, industrial or supply chain management.</li><li>Overall understanding of inbound and outbound operations as well as support function roles.</li><li>Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment</li><li>Relevant experience in using data or anecdotal evidence to influence business decisions</li></ul><h2 class="jobSectionHeader"><b>
PREFERRED QUALIFICATIONS</b></h2><ul><li>Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we&rsquo;d love to hear from you.</li><li>Master&rsquo;s degree</li><li>Experience in Lean, Six Sigma and Kaizen techniques</li><li>You embrace change, and are willing to relocate if necessary</li></ul><br>
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.</div>

Operations Manager, Turkey Fulfilment Center Operations, Turkey Fulfilment Center Operations

<div><div><p><b>Who We Are:</b></p>
<p>
At <b>Conectys</b>, we&rsquo;re turning the page from Business Process Outsourcing to <b>Business Transformation Outsourcing</b>. The result: elastic, lightning-fast and cost-efficient CX, Trust &amp; Safety compliance, Data Annotation &amp; Labeling, and Content Moderation. Business transformation goes beyond adding headcount in outsourcing with our four‑talent engine that is designed to transform business operations in a more <b>agile, intelligent </b>and <b>cutting‑edge </b>way. Conectys is human expertise and native technology, working in seamless harmony and driving business growth</p>
<p>
As part of our transformation, we are launching a <b>Gig platform</b> and looking for a <b>Business Development Manager</b> to drive <b>client acquisition and commercial growth</b>.</p>
<p><b>
The Role:</b></p>
<p>
As a <b>Business Development Manager</b>, you will be responsible for <b>bringing clients to the platform and building revenue streams</b>. You will define and execute the <b>go-to-market strategy</b>, engage with potential clients, and position our platform as a scalable solution for flexible workforce needs.</p>
<p><b>
What You&rsquo;ll Do:</b></p>
<ul>
<li>Identify and acquire <b>new clients</b> for the gig platform</li>
<li>Build and execute <b>go-to-market strategy</b></li>
<li>Develop strong <b>value propositions</b> tailored to different industries</li>
<li>Lead the <b>full sales cycle</b>: from lead generation to closing deals</li>
<li>Work closely with Product and Operations to align offering with client needs</li>
<li>Gather market feedback and influence product direction</li>
<li>Build long-term relationships with key clients</li>
</ul>
<p><b>What You&rsquo;ll Own:</b></p>
<p>
 <b>Revenue generation</b> and pipeline development</p>
<p>
Go-to-<b>market strategy</b> and execution</p>
<p>
 <b>Client acquisition</b> and relationship management</p>
<p>
 <b>Commercial input</b> into product and offering</p>
<p><b>
What You Bring:</b></p>
<ul>
<li>5+ years of experience in <b>Business Development / Sales</b></li>
<li>Strong <b>client-facing experience</b> and track record of closing deals</li>
<li>Experience in:</li>
<li><b>BPO / outsourcing / CX / operations services</b> (preferred), OR</li>
<li>digital platforms / marketplace environments</li>
<li>Strong commercial mindset and ability to translate client needs into solutions</li>
<li>Experience working in <b>fast-paced, international environments</b></li>
</ul>
<p><b>Nice to have:</b></p>
<ul>
<li>Experience with Gig economy / crowdsourcing models</li>
<li>Existing network in relevant industries</li>
</ul>
<p><b>Why You&rsquo;ll Love It:</b></p>
<p>
Remote-first environment with global exposure</p>
<p>
Opportunity to build a new business line from the ground up</p>
<p>
Direct impact on revenue and growth</p>
<p>
High ownership and visibility</p></div></div><div></div>

Business Development Manager – Gig Platform

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