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HRPSP - Your Strategic HR Partner

Now Hiring: Online Technical Support Engineer &ndash; LahoreA reputed telecom company is looking for a dedicated and tech-savvy professional to join our growing team as an Online Technical Support Engineer based in Wafaqi Colony, Lahore.Position: Online Technical Support EngineerLocation: Wafaqi Colony, LahoreJob Type: Full-timeRequirements:&#10004; Minimum Bachelor&rsquo;s degree (Required) &#10004; Fresh graduates or candidates with at least 4 months of relevant experience are encouraged to apply &#10004; Preferred: Minimum 1 year of experience in Online Technical Support &#10004; Expert in Flash Fiber network &#10004; Preference will be given to candidates having experience with competitor networksKey Responsibilities:Analyze and resolve customer complaints efficiently Conduct deep analysis of Flash Fiber key parameters to ensure top-quality network performance Collaborate with internal teams to maintain high service standardsSalary &amp; Benefits:Monthly Salary: Rs. 37,000 + Incentives up to Rs. 15,000 Medical Insurance coverage Excellent career growth opportunities in a reputed telecom organization Dynamic and supportive work environmentNote: Only candidates based in Lahore are eligible to apply.Apply Now! If you meet the above criteria and are ready to take on this exciting challenge, send your CV today and become a part of our professional team!Job Type: Full-timePay: From Rs37,000.00 per monthWork Location: In person

Technical Support Engineer

Motive

<div><div>Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.</div><div><div> 
</div>
<h3 class="jobSectionHeader">About the Role:</h3>

As a Technical Support Specialist, you will serve as the main point of contact for issues and questions about Motive. You will not only be responsible for providing world-class assistance via calls and emails, but will also have the opportunity to define Motive's support processes and work with our team to develop and scale the Technical Support function.
</div>
<h3 class="jobSectionHeader">What You'll Do:</h3>
<ul><li>Email, Chat and Voice Support - Answer inbound inquiries coming through Motive's support hotline, live chat feature or support email address during Pacific Standard Time business hours</li>
<li>Customer Service Analysis - collect customer support requests and bugs and relay findings to the product and engineering teams to address these issues</li>
<li>System Evaluation - valuate our existing tools and work with engineering to develop tools to enable this function to scale</li>
</ul><h3 class="jobSectionHeader">What We're Looking For:</h3>
<ul><li>Natural instinct to empathize with users</li>
<li>Strong analytical skills</li>
<li>Excellent verbal and written communications skills</li>
<li>Native or bilingual spoken and written English skills</li>
<li>Comfortable with rotational shifts</li>
<li>Internet requirement of at least 30 Mbps wired internet connection</li>
</ul>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.<div>
Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.

#LI-Remote</div></div>

Technical Support Specialist

Sky Host

Key Responsibilities:1. Customer Technical Support<ul><li>Provide first-line technical support to hosting customers via ticketing system, live chat, and email.</li><li>Troubleshoot and resolve issues related to web hosting, domains, DNS, SSL, and website accessibility.</li><li>Assist customers in managing their cPanel/WHM accounts, email configurations, and website deployments.</li><li>Guide users through FTP setup, database connections, and CMS installations (e.g., WordPress , PHP).</li><li>Handle website migration requests and ensure minimal downtime for clients.</li></ul>2. Server and Hosting Management<ul><li>Configure and troubleshoot email-related issues (SMTP, POP3, IMAP).</li><li>Assist customers with DNS record management, including A, MX, CNAME, SPF, DKIM, and DMARC records.</li><li>Ensure proper configuration for domain pointing, redirections, and subdomains.</li><li>Assist customers with SSL certificate installations and renewals (AutoSSL, Let&rsquo;s Encrypt, etc.).</li><li>Educate users on basic web security practices, malware prevention, and backup management.</li></ul>5. Documentation and Knowledge Base<ul><li>Maintain accurate records of customer interactions, issues, and resolutions within the ticketing system.</li><li>Create and update internal knowledge base articles and customer FAQs for recurring technical issues.</li><li>Contribute to process improvement by documenting new procedures and best practices.</li></ul>6. Customer Experience and Communication<ul><li>Ensure timely and professional responses to all customer queries.</li><li>Communicate technical solutions in a clear and user-friendly manner.</li><li>Follow up with customers to confirm issue resolution and satisfaction.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent experience).</li><li>1&ndash;3 years of experience in IT or technical support, preferably in a web hosting environment.</li><li>Strong knowledge of cPanel, WHM, DNS, and Linux-based hosting platforms.</li><li>Familiarity with website migration, email troubleshooting, and domain management.</li><li>Understanding of networking concepts (TCP/IP, FTP, SMTP, etc.) and security protocols (SSL, DNSSEC, etc.).</li><li>Excellent problem-solving and communication skills.</li><li>Ability to multitask and work effectively in a fast-paced environment.</li></ul>Job Type: Full-timePay: From Rs45,000.00 per monthWork Location: In person

IT Support / Technical Support

Fazmec snc

Mekex Innovation/Fazmec snc is an engineering company specialized in the supply of complete mechanical projects made according to customer specifications. The uniqueness of our work is based on the integration between engineering and mechanical design; Our team is able to follow every phase of development of a mechanical project, from preliminary studies, to workshop drawings, up to documentation related to new products.Job Description: We are looking for a Technical &amp; Digital Support Assistant to manage IT systems, digital tools, and workflow automation in our Pakistan office, ensuring smooth day-to-day technical operations and seamless collaboration with our Italy headquarters.Key ResponsibilitiesHardware &amp; System Support<ul><li>Purchase, set up, and maintain computers, peripherals, and accessories.</li><li>Handle system upgrades, antivirus updates, and hardware troubleshooting.</li><li>Maintain an updated inventory of all company hardware and configurations.</li><li>Liaise with vendors for repairs, warranties, and new purchases.</li></ul>Software &amp; Tool Management<ul><li>Search, test, and evaluate open-source or licensed software for engineering use.</li><li>Install and configure software tools (SolidWorks, Inventor, CAD utilities, etc.).</li><li>Troubleshoot installation or performance issues.</li><li>Maintain documentation for installations, versions, and licenses.</li></ul>Microsoft 365 &amp; Power Automate<ul><li>Manage user accounts, passwords, and permissions.</li><li>Support daily collaboration through SharePoint, OneDrive, and Teams.</li><li>Develop simple Power Automate workflows to automate internal tasks (notifications, file handling, approvals, etc.).</li><li>Maintain a record of active automation flows and coordinate updates with the Italy team.</li></ul>Website &amp; Digital Support<ul><li>Update company website content (text, images, team updates, job posts, etc.).</li><li>Coordinate with the Italy team or external developers for website changes or improvements.</li><li>Ensure company contact, portfolio, and project pages remain current.</li><li>Support basic LinkedIn or digital posting tasks when required.</li></ul>Operations &amp; Coordination Support<ul><li>Assist in procurement of software, hardware, and online tools.</li><li>Maintain organized digital records of purchases, renewals, and warranties.</li><li>Help with new employee onboarding (system setup, email, and software access).</li><li>Maintain structure and naming consistency on shared drives and SharePoint.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in IT, Computer Science, or a related field.</li><li>1&ndash;3 years of experience in IT or technical/digital support.</li><li>Strong understanding of Windows OS, installations, and troubleshooting.</li><li>Ability to find and evaluate open-source software solutions.</li><li>Basic understanding of website management (e.g., WordPress or CMS).</li><li>Good English communication and documentation skills.</li><li>Eagerness to learn Microsoft Power Automate for workflow automation.</li></ul>Preferred Skills:<ul><li>Experience with Hardware, Microsoft 365 Admin Center, SharePoint, or Power Automate.</li><li>Familiarity with CAD environments or license management.</li><li>Basic knowledge of HTML or content updates in WordPress.</li></ul>Job Type: Full-timeAbility to commute/relocate:<ul><li>Lahore Johar Town: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

IT Support Specialist

Breeze Travel Agency

Grand Millennium Hotel is looking for skilled and reliable Engineering &amp; Maintenance staff to ensure our property and guest facilities are always in perfect condition. If you take pride in quality work and teamwork, we&rsquo;d love to have you on board.Positions Available<ul><li>Electrician</li><li>AC / HVAC Technician</li><li>Plumber</li><li>Carpenter</li><li>Painter / Polisher</li><li>General Technician / Handyman</li></ul>Key Responsibilities<ul><li>Perform routine maintenance and repair work across hotel facilities</li><li>Respond promptly to maintenance requests and breakdowns</li><li>Ensure all work meets safety and brand standards</li><li>Support team operations and preventive maintenance schedules</li></ul>Requirements<ul><li>Minimum 2 years of experience in hotel or facility maintenance</li><li>Technical diploma or trade certification preferred</li><li>Good communication and teamwork skills</li><li>Able to work shifts, weekends, and under pressure when needed</li></ul>To Apply: Contact our Hiring Manager: Mr. Mian Tahir 0324-4921050Job Type: Full-timeWork Location: In person

Engineering & Maintenance Staff

Traditions by Saleem Fabrics

IT Intern &ndash; Job DescriptionWe are looking for a motivated IT Assistant to assist our IT department in maintaining and supporting daily technology operations across all branches.Key Responsibilities:<ul><li>Assist in maintaining IT infrastructure including LAN/WAN, POS systems, and CCTV surveillance.</li><li>Support in diagnosing and resolving hardware, software, and basic network issues.</li><li>Help coordinate with external vendors for equipment maintenance and system upgrades.</li><li>Provide basic support for firewall and VPN configuration and monitoring.</li><li>Perform data entry and assist users in Oracle modules under supervision.</li><li>Help document IT procedures, system updates, and workflow changes.</li><li>Assist in creating and updating Excel-based performance dashboards.</li><li>Maintain records of IT assets, software licenses, and service logs.</li><li>Provide remote support using tools like TeamViewer and AnyDesk.</li><li>Learn and support basic tasks like software installation, system setup, and troubleshooting.</li><li>Manage multiple tasks and assist with day-to-day IT support activities as needed.</li></ul>Job Type: Full-timeWork Location: In person

IT Technical Support Assistant

Mywater

Job Title:Technician &ndash; RAC (Refrigeration &amp; Air Conditioning)Location:LahoreJob Summary:The RAC Technician will be responsible for diagnosing, repairing, and maintaining water dispensers, cooling units, and related RAC systems. The role involves both in-house servicing and field visits to ensure smooth operation and customer satisfaction.Key Responsibilities:<ul><li>Perform installation, maintenance, and repair of water dispensers and other RAC equipment.</li><li>Troubleshoot cooling system issues, including compressor, gas charging, thermostat, and circuit-related faults.</li><li>Conduct preventive maintenance to minimize breakdowns and ensure optimal performance.</li><li>Support field operations by visiting customer sites for inspection and issue resolution.</li><li>Maintain service records and report work status daily to the supervisor.</li><li>Follow safety, quality, and operational standards during all service activities.</li><li>Coordinate with the supply chain team for spare parts and replacement requirements.</li><li>Ensure timely completion of assigned service calls and installations.</li></ul>Qualifications &amp; Requirements:Education:<ul><li>DAE in Refrigeration &amp; Air Conditioning (RAC) or equivalent.</li></ul>Experience:<ul><li>Minimum 1 year of hands-on experience in RAC maintenance or dispenser service.</li></ul>Skills:<ul><li>Strong technical and troubleshooting skills.</li><li>Basic understanding of electrical and mechanical systems.</li><li>Good communication and customer-handling skills.</li><li>Ability to work independently and in field environments.</li></ul>Salary: Market CompetitiveJob Type: Full-timeWork Location: In person

RAC Technician

Explore 1739+ Technical support technician in Lahore this November. Find roles across top companies and apply now to boost your career.