customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

electrical technician

it assistant

it manager

technical support technician

Geekinn Private Limited

At Resourceinn / Geekinn Pvt Ltd, we believe people management should be simple and structured. For over a decade, we have helped companies manage payroll, people, and culture through our AI-powered HRMS platform. Today, we are proud to be recognized as one of the top HRMS providers in Pakistan. Our team works with focus, discipline, and a strong sense of ownership. We are now looking for a dedicated Support Engineer who wants to grow in the HR Tech industry and build a long-term career with us.This is a full-time onsite evening shift role based in Johar Town, Lahore. We are looking for someone who is responsible, punctual, and confident in client communication. If you enjoy solving problems and helping clients succeed, this opportunity is for you.Your Role and ResponsibilitiesAs a Support Engineer, you will play a key role in ensuring our clients use the HRMS platform smoothly. You will interact directly with clients and guide them through system features. Your role will help build strong relationships and long-term trust. You will work closely with the technical and product teams to resolve issues quickly. Your support will directly impact client satisfaction and retention.<ul><li>You will interact with clients to understand and resolve HRMS-related queries.</li><li>You will provide technical and functional support through calls and emails.</li><li>You will guide clients on system features, modules, and best practices.</li><li>You will coordinate with internal teams to escalate and resolve issues</li><li>You will maintain records of client interactions and follow up when needed.</li></ul>Required Skills and KnowledgeWe are looking for someone who communicates clearly and handles client concerns with patience. You should be comfortable explaining technical concepts in simple words. A strong sense of responsibility is essential. You must be willing to learn the HRMS platform in detail. We value candidates who are dependable and committed to long-term growth.<ul><li>You have good understanding of software systems and basic technical concepts.</li><li>You communicate confidently with clients in a professional manner.</li><li>You can troubleshoot problems and provide practical solutions.</li><li>You are organized and able to manage multiple client queries.</li><li>You are quick to learn and open to feedback.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Computer Science, IT, or related field.</li><li>Fresh to 2 years of relevant experience in support or customer service.</li><li>Strong communication and coordination skills.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs80,000.00 per monthWork Location: In person

Technical Support Engineer

Imtiaz Group (SMC Private) Ltd.

Store Location: Lahore Bahria TownJob Responsibilities:<ul><li>Provide technical support to end-users, troubleshooting hardware, software, and network issues.</li><li>Install, configure, and maintain computer systems, software applications, and peripherals.</li><li>Respond to helpdesk tickets and inquiries in a timely and efficient manner.</li><li>Collaborate with IT team members to resolve complex issues and escalate when necessary.</li><li>Perform routine system maintenance tasks and updates.</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology or related field.</li><li>2 to 3 years of proven experience in IT support roles.</li><li>Strong knowledge of computer systems, hardware, and software applications.</li><li>Excellent troubleshooting and problem-solving skills.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Do you live near Bahria Town, Lahore? Mention your distance in kilometers.</li><li>What is your current designation?</li><li>What is your current salary?</li><li>Have you completed your bachelor's degree?</li></ul>Work Location: In person

IT Support

Bakar Electronics

IT Executive &ndash; IT Operations SpecialistLocationBahria Town, Lahore (On-site) - nearest resident preferenceEmployment TypeFull-TimeCompany OverviewBIN BAKAR Electronics is a leading retail electronics company with multiple branches in Lahore. We are committed to operational excellence, customer satisfaction, and the use of modern technology to support our growing business operations.Job SummaryBIN BAKAR Electronics is hiring an IT Executive (IT Operations Specialist) to manage and support daily IT operations across head office and branches. The role involves system administration, network management, technical support, surveillance systems, and overall IT infrastructure maintenance to ensure smooth business operations.Key Responsibilities<ul><li>Manage and maintain CCTV / Camera Surveillance Systems across all locations</li><li>Handle Network Administration, including LAN/WAN, routers, switches, and internet connectivity</li><li>Perform System Administration tasks (installation, configuration, and maintenance of hardware &amp; software)</li><li>Oversee Website Management, including basic updates and coordination with developers if required</li><li>Provide Technical Support &amp; Troubleshooting for staff, systems, and devices</li><li>Ensure smooth IT Operations at head office and branches</li><li>Manage and support Attendance &amp; Biometric Systems</li><li>Monitor system performance and ensure data security and backups</li><li>Coordinate with vendors and service providers when required</li><li>Maintain IT documentation and inventory records</li></ul>Requirements &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field</li><li>Minimum relevant experience in IT Support and Network Administration</li><li>Hands-on experience in IT Operations &amp; Technical Support</li><li>Strong knowledge of Networking, Troubleshooting, and System Administration</li><li>Relevant IT certifications will be considered an added advantage</li><li>Strong problem-solving and analytical skills</li><li>Ability to multitask and manage multiple IT issues simultaneously</li><li>Ability to work independently as well as in a team environment</li><li>Excellent communication and interpersonal skills</li><li>High level of attention to detail and responsibility</li></ul>Salary &amp; Benefits<ul><li>Market-competitive salary (based on experience and skills)</li></ul>Other Perks &amp; Benefits<ul><li>Annual Increment</li><li>Performance-Based Bonuses</li><li>Mobile Allowance</li><li>Ration Allowance</li><li>Medical Facility</li><li>Leave Encashment</li><li>Interest-Free Loans</li><li>Eid Bonus</li><li>Refreshments</li><li>Monthly &amp; Annual Company Events</li><li>Company Trips</li></ul>How to ApplyInterested candidates who meet the above requirements may share their CV at:hr@bakar.pk WhatsApp: +92 308 4444139Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

VOLTRO By Falkenherz

Position Overview:As a Technical Support Specialist (L1), you will be the primary point of contact for troubleshooting and resolving technical issues related to telematics devices, software, and applications. You will work alongside an AI-agent to provide seamless, 24/7 support, ensuring that customers can effectively leverage our technology for fleet management and data analysis. This role involves proactive monitoring of fleet operations and efficient routing of complex cases to L2 teams and account managers.Key Responsibilities<ul><li>Initial Response &amp; Classification: Act as the first point of contact, ensuring all ticket intake and first responses meet strict SLA requirements.</li><li>Ticket Management: Classify incoming issues (P0&ndash;P3) and utilize/update the knowledge base to provide automated and manual answers.</li><li>Proactive Monitoring: Provide 24/7 proactive monitoring of all fleet operations in the interest of clients to identify potential issues before they escalate.</li><li>Basic Actioning &amp; Routing: Perform basic issue actioning for telematics hardware (GPS units, sensors) and software applications.</li><li>Escalation: Efficiently route complex cases to L2 support, account managers, or relevant technical teams for final resolution.</li><li>Documentation: Maintain and update customer records and technical issues in the CRM or ticketing system.</li><li>Knowledge Base Contribution: Participate in troubleshooting knowledge base updates and maintain product FAQs to assist both customers and internal teams.</li></ul>Qualifications<ul><li>Experience: 1&ndash;3 years of experience in technical support or IT support, ideally with a focus on telematics, GPS, IoT, or fleet management systems. (Adjusted from original 2-4 years to align with L1 entry-level).</li><li>Technical Knowledge: Basic understanding of telematics systems, GPS tracking, and wireless communication technologies.</li><li>Problem-Solving: Ability to perform basic troubleshooting for hardware, firmware, and software issues.</li><li>Communication: Strong communication skills with the ability to explain technical concepts clearly to customers.</li><li>Tools: Proficiency in using ticketing systems and a willingness to work with AI-driven support tools.</li><li>Adaptability: Ability to work in a 24/7 environment and a fast-paced, customer-centric team.</li></ul>Job Type: Full-timePay: Up to Rs180,000.00 per monthApplication Question(s):<ul><li>Are you available for a full time, on-site role in Gulberg Lahore?</li><li>Are you comfortable working in a 24/7 environment within a fast-paced, customer-focused team?</li></ul>Work Location: In person

Telematics - Technical Support Specialist (L1)

Cervello Tech

Cervello Tech is a rapidly growing specialist in state-of-the-art Audiovisual (AV) and Unified Communication (UC) solutions. We partner with industry-leading brands to provide cutting-edge hardware, including Interactive Displays, Video Conferencing Systems, and IP PBX solutions.We are looking for energetic, organized, and proactive individuals to join our foundational team at our Lahore Office.The RoleAs a Technical Support Engineer, you will be the backbone of our hardware and networking solutions, ensuring our clients receive top-tier technical assistance and seamless installations.<ul><li>Salary: PKR 30,000 &ndash; 60,000 per month (Based on qualification and experience)</li><li>Type: Full-time, Permanent (On-site)</li><li>Schedule: Monday &ndash; Friday (9:00 AM &ndash; 5:30 PM)</li><li>Location: Office No. 9, 2nd Floor, IT Tower Shopping Mall, 73-E/1, Gulberg 3, Hali Road, Lahore.</li></ul>Qualifications &amp; ExperienceWe are looking for candidates who possess a blend of technical academic knowledge and hands-on experience:<ul><li>Education: * BS or BEng in Electronic Engineering.</li><li>Note: Candidates with a Diploma in Electronic Engineering will also be considered if they possess relevant field experience.</li><li>Experience: * Minimum 1 year of experience working with Electronic Hardware and Networking products/solutions.</li><li>Skills: * Strong troubleshooting abilities for hardware and AV systems.</li><li>Solid understanding of networking protocols and IP-based solutions.</li><li>Proactive attitude with a commitment to customer satisfaction.</li></ul>How to ApplyIf you meet the criteria and are ready to grow with a forward-thinking tech company, we want to hear from you!<ul><li>Email: Send your updated CV to jobs@cervello.tech</li><li>WhatsApp/Contact: +92 (331) 0001576</li><li>Website: www.cervello.tech</li></ul>Stay ConnectedFollow us for future updates and job openings:<ul><li>LinkedIn: https://www.linkedin.com/posts/cervello-pakistan_wearehiring-nowhiring-joinourteam-activity-7292079546034524161-jt20?utm_source=share&amp;utm_medium=member_desktop</li></ul><ul><li>Facebook: https://m.facebook.com/story.php?story_fbid=pfbid0kstCjvGMri2EgSo9MwPuGQKxefpipYATLx3dwYhXRPU4DkGTXQLkqXw6K9bD1TFl&amp;id=100094178111557</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Technical Support Engineer (Lahore)

MiHCM

JOB SUMMARY:The skilled technician to join our team. The ideal candidate will be responsible for maintaining our equipment, performing regular inspections and preventative maintenance implementation, and troubleshooting any issues that arise. The technician will also be responsible for ensuring compliance with safety regulations and maintaining accurate records of all work performed.KEY DUTIES &amp; RESPONSIBILITIES:&middot; Follow all Mywater Policies &amp; Procedures, issued time to time.&middot; Ensure to practice all GMP, QMS, and HACCP measures as per ISO requirements.&middot; Assist Technician in filters pre assembly &amp; assembly line work.&middot; Ensure compliance with all safety regulations and guidelines.&middot; Maintain a clean and organized work environment.REQUIREMENTS:1. High school diploma or equivalent required preferably DAE mechanical/electrical/civil.2. Technical degree or certification in plumbing, electrical or related field preferred3. Minimum of 2 years of experience as a water dispenser technician or similar roleJob Type: Full-timeWork Location: In person

Operations & Maintenance Technician

Siccotel Telecom

Job Title: Incoming Quality Control Operator (IQC &ndash; OP) TechnicianDepartment: Quality Assurance / Operations Job Type: Full-timeJob SummaryWe are hiring an IQC &ndash; OP Technician to inspect and verify incoming mobile products, components, and accessories. The candidate must have mobile industry experience and ensure materials meet quality standards, including inspection in accordance with AQL levels.Key Responsibilities<ul><li>Inspect incoming mobile devices, parts, and accessories.</li><li>Perform visual, functional, and basic technical checks.</li><li>Record and report defects or non-conformities.</li><li>Maintain inspection records and IQC reports.</li><li>Ensure only approved materials are released to production or storage.</li><li>Coordinate with warehouse, procurement, and quality teams.</li></ul>Qualification &amp; Experience<ul><li>Qualification: Intermediate / Diploma (mandatory)</li><li>Role: Technician</li><li>Mobile industry experience is mandatory</li><li>1&ndash;2 years in IQC, QA, or mobile inspection</li></ul>Working Hours: 8:30 AM to 5:30 PMWorking Days: Monday to SaturdayLocation: Plot No. 220, Gherdi Chowk, In front of Euro Petrol PumpJob Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Experience:<ul><li>Mobile Industry: 1 year (Preferred)</li></ul>Work Location: In person

Incoming Quality Control Operator (IQC – OP) Technician

Explore 1176+ Technical support technician in Lahore this February. Find roles across top companies and apply now to boost your career.

1176 technical support technician jobs In Lahore

Technical Support Engineer

IT Support

IT Support

Telematics - Technical Support Specialist (L1)

Technical Support Engineer (Lahore)

Operations & Maintenance Technician

Incoming Quality Control Operator (IQC – OP) Technician