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customer support executive Jobs in Karachi

customer support executive

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telecaller

A.A Joyland (Pvt) Ltd

Position Title: TelecallerQualification: Minimum Intermediate / Bachelor's preferredlocation: Head Office DHA phase 8Pay: Rs 60,000.00 per monthJob Purpose:To connect with potential school clients over the phone, generate leads, provide information about our services, and set appointments for the field sales team.Key Responsibilities:- Make outbound calls to schools and educational institutions to promote our school trip packages and offerings.- Maintain a daily call log and share timely updates with the team lead.- Build and maintain strong client relationships over the phone.- Set appointments and coordinate follow-ups for the field sales team.- Handle inquiries, explain services, and answer any client questions.- Achieve weekly and monthly call and lead targets.- Maintain accurate records in CRM/spreadsheet.- Share feedback from clients to improve service quality.- Coordinate with marketing for promotions and campaigns.Requirements:Minimum Intermediate / Bachelor's preferredPrior experience in telesales or customer service is a plusStrong communication and negotiation skillsConfident, polite, and persuasive on the phoneAbility to work independently and in a teamBasic computer knowledge (MS Excel, email, CRM)Interested candidates may share their CVS at careers@aajoyland.com with mentioning the position title in the subject lineJob Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthWork Location: In person

Telecaller

Mars BPO

Job Description: We are seeking motivated and energetic Female candidates for our calling team. This position involves connecting with potential customers, sharing service-related information confidently, and meeting performance goals.Key Responsibilities<ul><li>Handle inbound and outbound customer calls.</li><li>Respond to customer inquiries and resolve issues efficiently.</li><li>Provide accurate information about products and services.</li><li>Maintain records of customer interactions in the system.</li><li>Follow company guidelines and quality standards.</li><li>Work with team members to ensure customer satisfaction</li></ul>Follow company policies and proceduresRequirements<ul><li>Good English communication skills</li><li>Freshers and experienced candidates can apply</li><li>Ability to work in night shift</li><li>Basic computer knowledge</li><li>Sales-focused mindset with a positive attitude</li></ul>What We Offer<ul><li>Fixed salary + performance-based incentives</li><li>Night shift environment</li><li>Professional and friendly workplace</li><li>Training provided</li><li>Growth and career opportunities</li></ul>How to Apply: Interested candidates can apply on Indeed with their updated CV.Office Address: 2nd Floor, Shafi Court, Club Road, Merewether Rd, near Avari Towers, Civil Lines, KarachiWhatsApp Contact: 0319-5002892Job Types: Full-time, FresherPay: Rs40,000.00 - Rs90,000.00 per monthWork Location: In person

SAZ Communications

We are seeking confident, energetic, and customer focused Communication Calling Agents to join our Night Shift team. The ideal candidate must have strong English communication skills, the ability to engage customers effectively, and a positive attitude toward learning and sales.This role includes handling outbound calls, presenting our services professionally, building rapport with customers, and achieving monthly targets in a supportive, relaxed work environment.Key Responsibilities<ul><li>Make outbound calls to potential customers.</li><li>Deliver scripts confidently and communicate service details clearly.</li><li>Generate interest, qualify leads, and achieve daily/weekly targets.</li><li>Maintain productive communication and build customer relationships.</li><li>Follow call protocols and maintain call quality standards.</li><li>Update call logs, customer details, and lead status.</li><li>Collaborate with team members to improve performance.</li><li>Handle customer queries with politeness and professionalism.</li></ul>Required Skills &amp; Qualifications<ul><li>Good English communication (must).</li><li>Confident speaking tone and friendly personality.</li><li>Ability to work in a target driven environment.</li><li>Basic understanding of outbound calling or sales (freshers welcome).</li><li>Strong listening skills and the ability to handle objections.</li><li>Must be punctual, responsible, and a team player.</li><li>Intermediate or above (preferred).</li></ul>Who Can Apply?<ul><li>Fresh candidates who want to start a career in communication &amp; consultation.</li><li>Experienced candidates looking for better incentives and growth.</li><li>Candidates available for night shift only.</li><li>Males preferred for this role.</li></ul>Salary &amp; Benefits<ul><li>Basic Salary: 18k &ndash; 30k PKR (Performance-based)</li><li>Attractive Commissions</li><li>Attendance &amp; Conveyance Allowance</li><li>Daily + Weekly Cash Promotions</li><li>Monthly Bonuses</li><li>Friendly &amp; Chill Working Environment</li><li>Easy Job Real Money Opportunity</li><li>Career Growth into Team Lead / Trainer Positions</li></ul>Work Location: ( Karachi )How to Apply?WhatsApp Your CV's (0314-2318348).Note: No Calls Please if anyone has any query kindly text on whatsapp.Job Types: Full-time, Contract, Fresher, Internship Contract length: 12 monthsPay: Rs18,000.00 - Rs30,000.00 per monthEducation:<ul><li>High School (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Location:<ul><li>Karachi (Required)</li></ul>Work Location: In person

Call Center Jobs

Textured Lab

Job Description: We are looking for confident and motivated female calling agents to join our team and assist international clients. This is a great opportunity for individuals who are energetic, communication-focused, and eager to grow in a professional environment.Requirements: ✅ Prior experience in international calling ✅ Female candidates only ✅ Strong communication and interpersonal skills ✅ Confident and outgoing personalityJob Details: Location: Gulshan-e-Iqbal Timings: 3:00 PM &ndash; 12:00 AM Working Days: Monday to FridayIf you&rsquo;re ready to work in a dynamic international environment and build your career, we&rsquo;d love to hear from you!Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Hiring Female Call Center Agents – International Campaign

Mashreq

<div>
 - To achieve monthly KPIs assigned
 
 
 - To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns.
 
 
 - To ensure that all telesales activities are directed to meeting sales targets.
 
 
 - To ensure assigned card acquisition monthly targets are achieved
 
 
 - To ensure that there is no miss selling
 
 
 - Adherence to discipline and punctuality
 
 
 - Constant follow up with the customer.
 
 
 - Attending Daily team huddles &amp; keeps up to team commitments.
 
 
 - Monitor personal performance and align strategies to improve sales out comes.
 
 
 - Follow verification policy &ndash; adhere to banking policies, procedures and regulatory requirements .
 
 
 - Updating all the systems as per the call with the customer.
 
 
 - Achieve given targets on monthly basis.
 
 
 - Meeting the KPI Targets set in term of card acquisition
 
 
 - Contact potential and existing customer via phone to introduce and promote banking products.
 
 
 - Understand the customer needs and recommend suitable banking solutions.
 
 
 - Cross-sell and upsell products to maximize revenue opportunities.
 
 
 - Processing of the request or offer given to the customer.
 
 
 - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
 
 
 - Maintaining all records of the approval, requests and reports handled.
 
 
 - Build and maintain strong relationships with customer.
 
 
 - Handle customer inquiries and provide detailed information about product services
 
 
 - Address customer concerns and resolve complaints efficiently .
 
 
 - Compilation of daily and monthly reports and MIS for the team.
 
 
 - Has strong Sales and customer focus and ability to think creatively and work under pressure.
 
 
 - Ensure to meet 100% on control parameters and policy set by the bank audit team.
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Relationship Officer, DBC - Balance Builder.MGN Pak - Direct Banking Center - Balance Builder.Retail Banking Group-PAKCOE

Ace Marketing

Ace Marketing We are looking for the position of Fresh &amp; Experienced International Caller in a similar field giving the services of outbound calls for our US clientsRequirements<ul><li>Must be proficient in English</li><li>Hardworking, punctual, and motivated</li><li>Matric / Intermediate / Bachelor&rsquo;s (Fresh candidates are encouraged to apply)</li><li>Ability to work the night shift (for US clients)</li></ul>Compensation &amp; Benefits<ul><li>Fixed Salary: Rs 35,000 per month</li><li>Uncapped Commissions</li><li>Daily &amp; Weekly Incentives</li><li>Pick &amp; Drop service for female staff</li><li>Full-time &amp; Part-time positions available</li></ul>Application Question<ul><li>Do you live near Gulistan-e-Johar?</li></ul>Languages<ul><li>Fluent English (Required)</li></ul>Job Type: Full-timePay: Up to Rs35,000.00 per monthWork Location: In person

Outbound Call Center Agents/ CSR- Evening/Night Shift

Customer Dialing Agent &ndash; Call Center (Freshers Welcome)We are looking for motivated and confident individuals to join our call center team as Customer Dialing Agents. This is a great opportunity for fresh candidates who want to start their career in a professional environment.Job Responsibilities<ul><li>Dial customers and communicate professionally.</li><li>Provide information about company services.</li><li>Maintain a positive conversation with customers.</li><li>Record customer responses and update the system.</li></ul>Salary &amp; Benefits<ul><li>Attendance Allowance</li><li>Unlimited Commission</li><li>Fuel Allowance</li><li>Pick-up &amp; Drop-off service for females</li><li>5 Working Days (Monday &ndash; Friday)</li></ul>Requirements<ul><li>Education: Intermediate / O Levels / A Levels / Graduate</li><li>Fluent English communication skills</li><li>Fresh or experienced candidates can apply</li><li>Must be confident, energetic, and self-motivated</li></ul>Job Types: Full-time, Part-timePay: Up to Rs50,000.00 per monthLanguage:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Call Center Agent – Freshers Welcome

Explore 10+ Telecaller in Karachi this May. Find roles across top companies and apply now to boost your career.