customer service representative Jobs in Giza

customer service representative

medical representative

sales csr

telesales representative

Asesora International

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.The goal is to help the company grow by bringing in customers and developing business.Responsibilities<ul><li>Contact potential or existing customers to inform them about a product or service using scripts</li><li>Answer questions about products or the company</li><li>Ask questions to understand customer requirements and close sales</li><li>Direct prospects to the field sales team when needed</li><li>Enter and update customer information in the database</li><li>Take and process orders in an accurate manner</li><li>Handle grievances to preserve the company&rsquo;s reputation</li><li>Go the &ldquo;extra mile&rdquo; to meet sales quota and facilitate future sales</li><li>Keep records of calls and sales and note useful information</li></ul>Requirements and skills<ul><li>Proven experience as telesales representative or other sales/customer service role</li><li>Proven track record of successfully meeting sales quota preferably over the phone</li><li>Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems</li><li>Ability to learn about products and services and describe/explain them to prospects</li><li>Excellent knowledge of English</li><li>Excellent communication and interpersonal skills</li><li>Cool-tempered and able to handle rejection</li><li>Outstanding negotiation skills with the ability to resolve issues and address complaints</li><li>High school diploma; BSc/BA will be a plus</li></ul>نوع الوظيفة: دوام كامل, لحديثي التخرجموقع العمل: عن بُعد

Telesales Representative

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 Job objective
 
 
 Donor Relations Representative is responsible for ensuring the best-in-class donor service. He/ she shall oversee the donor journey inside the donation center as well as all the communications in between donation visits. He/ She shall work with donation center staff, assists them in resolving donors complaints, improving donors service, and maintaining satisfied donors. Donor Relations Representative shall be the donation center champion for the donor CRM system; engaging the donors, respond to their inquiries and keep them updated. He\she oversees the implementation of donor retention and loyalty programs. He\she shall work generated leads for conversion, follow up on call center and other marketing activities within the donor recruitment area for the donation center. Donor Relations Representative is responsible for donation center administrative work as assigned by the direct managers.
 
 
 Key responsibility
 
 
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 Serve as a point of contact for donor affairs in the donation center.
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 Coordinate and organize the donor journey inside the donation center.
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 Donor Center CRM champion: approve &amp; follow up on appointments, generated leads, announcements and reminders.
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 Oversee the implementation of Donor retention and loyalty programs within the donation center.
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 Follow up on generated leads from the landing page: contacting leads and keep appointments.
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 Coordinate and follow up with the call center for leads conversion, donors enquires and complaints.
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 Send daily reminders for regular donors (next donation date).
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 Track and follow up donors complaints.
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 Conduct and analyze Donor satisfaction surveys.
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 Coordinate the donor journey inside the Donation Center for time and efficiency.
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 Keep the Donor Center appointments calendar updated.
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 Proactively anticipate obstacles and propose solutions for better donor service.
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 Maintain a proper and presentable donation center.
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 Carry out administrative work as assigned by the direct managers and keep the proper documentation system to the related activities and duties.
 
 
 
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 Academic Experience Required
 
 
 
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 Bachelor s Degree in related fields and requires a minimum of 3 years of related experience in customer service and sales.
 
 
 
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 Computing skills
 
 
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 Proficiency in all Microsoft Office applications, and CRM applications.
 
 
 
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 Personal skills
 
 
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 Outstanding communication skills.
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 Strong Interpersonal skills.
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 Maintain a positive attitude focused on customer satisfaction.
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 Critical thinking and problem solving.
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 Analytical.
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 Time management.
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 Conflict management
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 Teamwork.
 
 
 
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 Languages
 
 
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 Very Good written and spoken English and Arabic.
 
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 </ul>
</div>

Donor Relations Representative - Cairo University

Talent Pharma

<div>
 
 Talent Pharma Group is a well established ophthalmic company requires for expansion of its organization qualified candidates as:
 
 
 # Medical Representative:
 
 
 - Dokki &amp; Mohandseen and Embaba
 
 
 - Faysal &amp; Haram
 
 
 - Helwan &amp; Maadi
 
 
 Candidate must be:
 
 
 Pharmacist, vet or science
 
 
 Gender: Male or Female
 
 
 Experience or Fresh
 
 
 Excellent communication negotiation skills / Presentable
 
 
 Candidates should send their CV`s to
 
 
 ph.rec@yahoo.com
 
</div>

Medical Representative

Concentrix

<div>
 
 Do you thrive on building relationships, problem-solving, and exceeding expectations? Are you passionate about customer satisfaction and driving sales success? Then join our dynamic team as a Customer Service Representative in Concentrix at 6th of October site!
 
 
 
 
 
 The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet to sell basic products and services. This position is responsible for processing customer orders and sales, providing/receiving information, selling client products/service, as well as providing basic customer service support
 
 
 
 
 
 
 
 
 Work location: 6th of October, Giza, Egypt
 
 
 
 
 
 
 
 
 Qualifications:
 
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 Fluent in English (B2 - C1).
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 Excellent phone etiquette and excellent verbal, written, and interpersonal skills.
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 Ability to multi-task, organize, and prioritize work.
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 Flexible with rotational shifts including night and overnight shifts.
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 Ready to start immediately.
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 Benefits:
 
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 Attractive salary packages.
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 Unlimited sales bonuses.
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 Transportation provided (Door to door for ladies through night and overnight shifts).
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 Social &amp; medical insurance.
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 Paid training.
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 Opportunity to get promoted after 6 months.
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 Free online courses.
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</div>

Customer Service Specialist

Intelcia

⁠Intelcia is hiring for English accountNet Basic 15000 (11k Net - 4K Trans Allowance)* KPIS 100 Dollars �** Paid Training* Social and medical insurance.with the below description, conditions, and requirements:Description:* Customer Service Representative* Providing technical support or helping with billing queries for customers in the United States of America.*Conditions:* Work is from the office which is located in Cairo, Ivory Business Park, Sheikh Zayed or Alex, Borg Elarab ( Sil*con Valley )* Rotational shifts - 5 working days - 2 days OFF ( Flexibility to swap with coworkers your shifts and y*ur days off )* 9 working hours includin* a 1-hour break* Transportation is provided with many pickup points for boys and (door-to*door) for girls.* ( Undergrads, gap year, Drop out, graduates ) are welcome to applyRequirements: ** Fluency in English* Age between 18 - 45 yearsIf you are interested please send me a voice note introducing yourself in 1-2 minutes on this number +201505361197 + Mention your ExperienceJob Types: Full-time, Part-timePay: E&pound;25,000.00 per monthWork Location: In person

Customer service representative

TalentPop App

<div>
 Some people see customer questions as problems. You see them as opportunities&mdash;to connect, to help, and to make someone&rsquo;s day a little brighter. And you can do it all in both
 
 French and English
 
 .
 
 
 We&rsquo;re looking for a
 
 French-English Customer Support Representative
 
 to join our global team. You&rsquo;ll be on the frontlines for our customers in Spanish-speaking regions, answering their questions, guiding them through solutions, and making sure they walk away feeling supported and valued.
 
 
 In This Role, You Will
 
 
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 Respond to customer inquiries in French and English via chat, email, and calls
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 Offer step-by-step guidance to resolve technical or order-related issues
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 Keep accurate records of customer interactions
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 Share insights from customer feedback to improve our products and processes
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 Work closely with a friendly, supportive remote team
 
 
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 What You Bring
 
 
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 1+ year of remote/online experience in customer service or a similar role.
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 Experience with bilingual customer support is an advantage.
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 Excellent written and verbal communication skills.
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 Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
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 Calm and solution-focused under pressure.
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 Familiarity with E-Commerce and CRM systems is a plus.
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 Fluent in French and English.
 
 
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 </ul>
 What You'll Need to Work From Home
 
 
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 A laptop or desktop with an i5 processor or better
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 High-speed internet (15 Mbps or faster for both upload and download speed)
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 A quiet workspace for calls
 
 
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 Why You&rsquo;ll Love It Here
 
 
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 Fully remote&mdash;work from anywhere
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 Competitive pay with regular reviews
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 Paid time off for rest and recharge
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 Monthly health stipend
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 Bonuses based on performance
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 A team that values collaboration, growth, and respect
 
 
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 Ready to Join Us?
 
 
 If you&rsquo;re ready to put your language skills to work helping people every day, click
 
 Apply Now
 
 and tell us why you&rsquo;d be a great fit. We can&rsquo;t wait to meet you!
</div>

Work-from-Home Customer Support – French Speaking