territory account manager

サイネオス・ヘルス

<div><div><div>Updated: Yesterday 
Location: Norfolk, VA, United States 
Job ID: 15212
<div><div>Not ready to apply? 
Join our Talent Network
</div></div><div>Description
You have what it takes: a competitive drive coupled with exceptional sales ability.

In this role, you will be an integral part of a sales team developing and managing an assigned territory. You will implement the sales plan by delivering proficient sales presentations to a defined list of current and prospective customers. You will:
<ul>
<li>Meet and/or exceed performance objectives in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key customer targets</li>
<li>Deliver specific presentations of client&rsquo;s product to appropriate health care professionals in both the Clinic/Office and Hospital setting by utilizing our customer engagement selling</li>
<li>Effectively utilize and manage all client approved resources to optimize customer engagement</li>
</ul>
Essential Requirements:
<ul>
<li>Bachelor&rsquo;s or master&rsquo;s degree in business or life sciences preferred</li>
<li>2+ years pharma sales w/ documented successful track record</li>
<li>Ability to travel and possess a valid driver&rsquo;s license to drive to assigned healthcare accounts</li>
<li>Must live within territory or within territory boundaries.</li></ul>

Desired Requirements:
<ul><li>Specialty sales experience in HIV/Infectious or Rare Disease, Immunology or Oncology preferred</li>
<li>Experience selling in an institutional setting and ability to navigate throughout complex accounts preferred</li>
</ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.

Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.

Work Here Matters Everywhere | How are you inspired to change lives?

Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)

Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements.
 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400003081</div></div></div></div><div></div>

Territory Account Manager

Syneos Health Commercial Solutions

<div>Description
You have what it takes: a competitive drive coupled with exceptional sales ability.
In this role, you will be an integral part of a sales team developing and managing an assigned territory. You will implement the sales plan by delivering proficient sales presentations to a defined list of current and prospective customers. You will:<ul>
<li>Meet and/or exceed performance objectives in an assigned territory by developing, implementing, and executing an integrated territory business plan encompassing key customer targets</li>
<li>Deliver specific presentations of client&rsquo;s product to appropriate health care professionals in both the Clinic/Office and Hospital setting by utilizing our customer engagement selling</li>
<li>Effectively utilize and manage all client approved resources to optimize customer engagement</li></ul>
Essential Requirements:<ul>
<li>Bachelor&rsquo;s or master&rsquo;s degree in business or life sciences preferred</li>
<li>2+ years pharma sales w/ documented successful track record</li>
<li>Ability to travel and possess a valid driver&rsquo;s license to drive to assigned healthcare accounts</li><li>
Must live within territory or within territory boundaries.</li></ul>
Desired Requirements:
<ul><li>Specialty sales experience in HIV/Infectious or Rare Disease, Immunology or Oncology preferred</li>
<li>Experience selling in an institutional setting and ability to navigate throughout complex accounts preferred</li></ul>
At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn&rsquo;t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities.
Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you&rsquo;re empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients&rsquo; lives around the world.
Work Here Matters Everywhere | How are you inspired to change lives?
Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled)
Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. 
At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 
400003081</div>

Elevance Health

<div>
 
 Nurse Appeals- Licensed Nurse
 
 
 
 
 Location:
 
 Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.
 
 
 Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
 
 
 
 Hours
 
 : The work schedule for this position is Tuesday through Saturday with Sunday rotation. Business hours are 8 am to 8 pm EST, and the selected candidate must be able to work an 8-hour shift between those hours, including holidays on a rotational basis.
 
 
 The
 
 Nurse Appeals
 
 is responsible for investigating and processing and medical necessity appeals requests from members and providers.
 
 
 
 How You Will Make An Impact
 
 
 
 <ul>
 <li>
 Conducts investigations and reviews of member and provider medical necessity appeals.
 </li>
 <li>
 Reviews prospective, inpatient, or retrospective medical records of denied services for medical necessity.
 </li>
 <li>
 Extrapolates and summarizes medical information for medical director, consultants and other external review.
 </li>
 <li>
 Prepares recommendations to either uphold or deny appeal and forwards to Medical Director for approval.
 </li>
 <li>
 Ensures that appeals and grievances are resolved timely to meet regulatory timeframes.
 </li>
 <li>
 Documents and logs appeal/grievance information on relevant tracking systems and mainframe systems.
 </li>
 <li>
 Generates written correspondence to providers, members, and regulatory entities.
 </li>
 <li>
 Utilizes leadership skills and serves as a subject matter expert for appeals/grievances/quality of care issues and is a resource for clinical and non clinical team members in expediting the resolution of outstanding issues.
 
 
 </li>
 </ul>
 
 Minimum Requirements
 
 
 
 <ul>
 <li>
 Requires a HS diploma or equivalent and a minimum of 2 years of experience in a managed care healthcare setting; or any combination of education and experience, which would provide an equivalent background. Current active unrestricted RN license to practice as a health professional within the scope of licensure in applicable state(s) or territory of the United States required.
 
 
 </li>
 </ul>
 
 Preferred Skills, Capabilities And Experiences
 
 
 
 <ul>
 <li>
 AS or BS in Nursing preferred.
 </li>
 <li>
 Three to five years of clinical experience as a Registered Nurse strongly preferred.
 </li>
 <li>
 Have a current active unrestricted RN license to practice nursing within the scope of licensure in applicable state(s) or territory of the United States strongly preferred.
 </li>
 <li>
 Have two years in a managed care healthcare setting - reviewing medical records, investigation, and/or processing appeals within a managed care setting; or any combination of education and experience, which would provide an equivalent background strongly preferred.
 </li>
 <li>
 Experienced researching Medicare clinical guidelines: NCD, LCD; Medicare Benefit Policy and Milliman Care Guidelines is preferred.
 </li>
 <li>
 Experience reviewing claims and researching CPT codes or ICD-9 codes is preferred.
 </li>
 <li>
 Experience with Facets, Macess, and ACMP is preferred.
 
 
 </li>
 </ul>
 For candidates working in person or virtually in the below locations, the salary* range for this specific position is $72,492 to $108,738
 
 
 
 Locations: Latham, New York
 
 
 
 In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.
 
 
 <ul>
 <li>
 The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company&rsquo;s sole discretion, consistent with the law.
 
 
 </li>
 </ul>
 Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
 
 
 Who We Are
 
 
 Elevance Health is a health company dedicated to improving lives and communities &ndash; and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
 
 
 How We Work
 
 
 At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
 
 
 We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
 
 
 Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
 
 
 The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
 
 
 Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance.
 
 
 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
</div>

Nurse Appeals

Veolia

<div>Company Description 
Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.
Within this framework, Veolia's Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world&rsquo;s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future. 
Job Description 
A Senior Wastewater Operations Traveling Technician(SWOT) will be trained to operate and 
maintain wastewater plants at several locations around the country. The purpose of the 
position is to assist with new account startups, temporary operations, and to cover our existing 
facilities while local operators are out on PTO/sick time. The SWOT will be responsible for the 
overall operation and maintenance of the wastewater plants they visit, including process 
changes to meet compliance, troubleshooting processes &amp; equipment, operational 
management, maintenance (routine, reactive, and preventive), process &amp; compliance 
sampling, laboratory testing, and writing and distributing a daily shift report. In addition, the 
Senior Wastewater Operations Traveling Technicians will assist with the startup of new 
wastewater operating contracts until full-time local operators are hired The SWOT will be 
responsible for training the newly hired operator(s). The SWOT will communicate with the 
client and with Veolia&rsquo;s Account Manager regarding the operation during their time at the 
facility. The SWOT will be required to travel and be away from home for extended periods of 
time - this can range from 1-2 weeks at a time, all the way up to 1 or more months for certain 
projects.<ul><li>Operate and maintain wastewater plants to comply with the requirements of the</li></ul>
discharge permit, and each clients&rsquo; expectations/requirements. 
<ul><li>Provide direction and support (as needed) to the operators on the other shifts, including</li></ul>
the delegation of tasks based on the skills and abilities of the other operators. 
<ul><li>Conduct lab analysis of the waste streams at various points in the process to verify</li></ul>
treatment and to make process changes. 
<ul><li>Communicate frequently with the Account Manager regarding the operation of the</li></ul>
WWTP and request assistance as needed for the site. 
<ul><li>Coordinate your own travel plans to and from the assigned facility. Note: Veolia pays</li></ul>
for all expenses associated with work-related travel (meals, lodging, transportation, etc.) 
<ul><li>Write or revise Standard Operating Procedures, as necessary.</li><li>Analyze lab data to uncover potential treatment issues and then implement process</li></ul>
changes to prevent non-compliance. 
<ul><li>Submit daily and/or weekly reports to client and Veolia management regarding the</li></ul>
current status of the wastewater plant operations and needs of the operations team. 
<ul><li>Flexibility in schedule is very important. Most travel will be planned in advance, but</li></ul>
there are occasions when emergencies arise. SWOT members will need to be willing 
to travel on short notice. Although these times are infrequent, it is a possibility. 
<ul><li>Manage the chemical inventories, spare parts inventory, and waste disposal activities.</li><li>Provide training and/or facilitate training of operators for all facets of the operation /</li></ul>
management of the WWTP. 
<ul><li>Perform all duties/tasks in compliance with the site safety plan to ensure the safety of</li></ul>
all on-site personnel.<ul><li>Coordinate and assist with major maintenance and preventive maintenance activities.</li><li>Complete minor reactive and preventative maintenance activities to ensure smooth</li></ul>
process operations at all times. 
<ul><li>Optimize the operation of the wastewater treatment plant.</li><li>Lead by example through hard work, attention to detail, respectful and consistent</li></ul>
treatment of each member of the team and take responsibility for wastewater plant 
performance during your shift. 
<ul><li>Assist Veolia Management with the training and development of the operators.</li><li>Willingness and availability to work with operators on other shifts when problems arise</li></ul>
or if an operator needs assistance. 
<ul><li>24/7 availability to the operators, manager, and the Client when at a Client site.</li><li>Provide direction to the team on the daily operation and maintenance of the wastewater</li></ul>
plant to ensure compliance. 
<ul><li>Be knowledgeable and aware of Client process changes, chemical application rates,</li></ul>
maintenance activities, and additional sampling / testing that may be needed to 
evaluate a performance upset / problem to ensure discharge compliance. 
<ul><li>Provide clear verbal and written instructions to the team on the proper operation and</li></ul>
maintenance of the wastewater treatment plant and the equipment. 
<ul><li>Communicate with Veolia Management, or Client Management (depending on the</li></ul>
situation) regarding the current status of the operation, including compliance, treatment 
issues, maintenance, and personnel issues<ul><li>Make process changes based on lab data and general process knowledge to correct</li></ul>
compliance issues or improve the treatment process. 
<ul><li>Evaluate maintenance projects and determine what outside support is needed and then</li></ul>
coordinate and schedule with client maintenance teams or contractors.<ul><li>Issues and concerns of a significant matter should be discussed with the account</li></ul>
manager to ensure actions taken are reasonable and in compliance with the contract.<ul><li>The ability to develop creative and innovative process improvements ideas related to</li></ul>
the operation / management of the WWTF 
<ul><li>Independent scheduling of work load.</li><li>Participates in group meetings or discussions.</li><li>Conducts meetings and leads group discussions.</li><li>Communicates routinely with Veolia management.</li></ul> 
Qualifications<ul><li> 
A wastewater license (biological and/or physical chemical) required</li><li>Willing to pursue reciprocity in other states as well as higher levels in wastewater</li></ul>
treatment. 
<ul><li>6+ years experience in wastewater treatment with knowledge of biological and/or</li></ul>
physical/chemical treatment systems. (college included) 
<ul><li>Operational experience with several types of WWTP systems preferred.</li></ul>
o Examples: clarification, coagulation, flocculation, sludge dewatering, metals 
precipitation, aerobic, anaerobic, chemical feed, and lab procedures.<ul><li>Strong mechanical ability and aptitude required.</li><li>Good communication skills, both verbally and in written form.</li><li>Ability and desire to build a &ldquo;team mentality&rdquo;.</li><li>Effective report writing skills.</li><li>Proficient in writing documents and creating/updating spreadsheets in either Microsoft</li></ul>
or Google.
Compensation - The salary range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate&rsquo;s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $28-35 usd hourly. 
Additional Information<div> 
The work environment characteristics described here are representative of those an 
employee encounters while performing the essential functions of this job. Reasonable 
accommodations may be made to enable individuals with disabilities to perform the 
essential functions. 
<ul><li>Typical working conditions for this position include a wastewater treatment plant and</li></ul>
the outdoors. The job holder could be exposed to extreme weather conditions (extreme 
heat and cold), burns, chemicals, dangerous machinery, dirt and dust, electrical 
hazardous, grease and oil, loud noises, vibrations, steam and high levels of moisture, 
and other hazardous conditions. This position requires the job holder to lift and/or 
carry up to 75 pounds, climb a vertical ladder up to 30 feet, stand for long period of 
time, walk on uneven surfaces, regular bending, use of extension ladders on a daily 
basis, ability to work a 12 hour shift, ability to climb into and maneuver body in tight 
spaces. 
o All PPE and gear for the job/weather will be provided.</div><div></div>
As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.</div>

Senior Wastewater Operations Travel Technician

Consolidated Consulting, Inc

About the JobOutbound Sales Pro (OSP) is one of the fastest-growing business units within our organization, and we&rsquo;re expanding our footprint into Norfolk, Nebraska. We&rsquo;re hiring driven, competitive individuals to join our team as Sales Development Representatives (SDRs).This is a full-time cold calling role&mdash;but more importantly, it&rsquo;s a launchpad into a high-earning sales career. If you&rsquo;re motivated by competition, growth, and the opportunity to directly control your income, this role puts you in a position to do exactly that.You&rsquo;ll join a Norfolk-based team that supports multiple business units, while helping scale OSP beyond our Boston headquarters. From day one, your performance drives your results&mdash;and your paycheck.This is not a &ldquo;slow climb&rdquo; role. High performers can expect rapid advancement, increasing responsibility, and uncapped earning potential.Location: Norfolk, Nebraska Hours: 8 AM &ndash; 5 PM CST Compensation: Base + high, uncapped commission with significant upsideWho We AreOutbound Sales Pro (https://outboundsalespro.com/) is a high-growth, tech-enabled outbound sales company helping businesses generate revenue through strategic outreach and automation. What started as a focused initiative has quickly become one of the fastest-scaling and highest-impact business units in our organization, with aggressive growth plans for 2026 and beyond.We are building a performance-driven sales culture centered around accountability, skill development, and results. Our team is trained in modern outbound strategies, cutting-edge sales tools, and proven frameworks that accelerate pipeline and revenue growth&mdash;not just activity.While OSP is headquartered in Boston, this role is part of our expanding Norfolk team, where employees collaborate across business units in a high-energy, team-based environment. You&rsquo;ll get the best of both worlds: the resources and stability of an established organization, combined with the speed, opportunity, and upside of a rapidly growing sales company.We&rsquo;re a bootstrapped company that rewards performance above all else. That means:<ul><li>Earning potential is directly tied to your output</li><li>Top performers move quickly into Account Executive and leadership roles</li><li>Your growth is limited only by your results&mdash;not tenure</li></ul>If you&rsquo;re looking for a place where you can build elite sales skills, maximize your income, and accelerate your career, OSP is built for exactly that.Why Join Us?<ul><li>We provide hands-on training to get you up to speed</li><li>Fast-Track Career Growth &ndash; top performers move up quickly into AE &amp; leadership roles</li><li>Fun, Team-Based Culture &ndash; all sales activities are made together in a social setting with team pods, so you never feel alone</li><li>Tech &amp; SaaS Exposure &ndash; learn the latest tools and strategies in the outbound sales world</li></ul>What You&rsquo;ll Do<ul><li>Conduct outbound cold calls to potential customers</li><li>Use proven cold-calling scripts to spark interest &amp; set qualified meetings</li><li>Handle objections like a pro and refine your sales pitch daily</li><li>Develop resilience, confidence, and top-tier cold-calling skills</li></ul>Who We&rsquo;re Looking For<ul><li>Coachable &amp; Hungry to Learn &ndash; No experience? No problem. We care more about attitude and effort. We really love someone who cares.</li><li>Strong Communicators &ndash; You love talking to people, asking questions, and problem-solving</li><li>Competitive &amp; Driven &ndash; You like winning, hitting goals, and pushing yourself</li><li>Adaptable &amp; Organized &ndash; Can juggle multiple calls, leads, and follow-ups</li></ul>Your Path To SuccessStart as an SDR &rarr; Crush your targets &rarr; Get promoted to Team Lead, Sales Manager, or beyond. If you're ambitious, love a challenge, and want to build a career in sales, send over an application!Compensation: base + commission:$31,200 base salary starting with quarterly raises; $70,000 - $85,000 OTE (on target earnings with commission)Desired Skills and ExperienceResponsibilities<ul><li>Keep an eye on what the competition is doing, and come up with a strategy to market to potential customers</li><li>Attend online and in-person meetings, trainings, trade shows, and sales events</li><li>Collaborate with sales management in order to achieve objectives and enhance performance</li><li>Prospect leads by doing a variety of actions, such as calling, texting, or emailing individuals, and chatting with them at events</li><li>Identify and create high-value business opportunities for our sales team to pursue and close</li></ul>Qualifications<ul><li>Successful experience providing customer service preferred</li><li>High school diploma required, associate's or bachelor&rsquo;s degree preferred</li><li>Understanding the sales process and how to enter information into client databases desired</li><li>Stellar communication, presentation, persuasion, interpersonal, and negotiating skills</li><li>Team-focused, organized, self-starter with an orientation towards service, detail, problem-solving, and meeting goals</li></ul>Job Type: Full-timeBase Pay: $45,000.00 - $80,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Dental insurance</li><li>Flexible schedule</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li><li>Work from home</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Sales Development Representative (SDR) | Cold Calling

Department of Social Services

<div><div><div><ul><li>5103444
</li></ul></div><div><ul><li>Norfolk, Virginia, United States
</li></ul></div><div><ul><li>Department of Social Services
</li></ul></div><div><ul><li>Health and Human Services
</li></ul></div><div><ul><li>Full-Time (Salaried)
</li></ul></div><div><ul><li>Closing at: Apr 18 2026 - 23:55 EDT
</li></ul></div><div><ul><li>Department of Social Services</li></ul></div></div><div> 
</div><div>Title: Director of Operations-East, Division of Child Support Enforcement W1676

State Role Title: Gen Admin Manager III

Hiring Range: $130,000 - $145,000, commensurate with experience

Pay Band: 7

Agency: Department of Social Services

Location: DCSE EASTERN VIRGINIA

Agency Website: dss.virginia.gov

Recruitment Type: Agency Employee Only - A

Job Duties

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve. 
 
We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency &ndash; one of the largest in the Commonwealth of Virginia &ndash; partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia&rsquo;s most vulnerable citizens have easy access to the services and benefits available to them. Its Division of Child Support Enforcement (DCSE) manages nearly 246,000 cases to ensure that child support payments of over $598 million per year reach families across the Commonwealth. 
 
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching &ndash; Employee Benefits. 
 
About the Position: 
 
The Director of Operations manages program operations for all child support activities within one of three geographic sectors in the Commonwealth's Division of Child Support Enforcement (DCSE). Directs, manages and supervises the administrative, programmatic and operational aspects of the district program operations in district offices where the multifaceted child support program is administered to a diverse customer base. Directly supervise all the child support offices within the assigned sector consisting of approximately 250 staff reports. Directs liaison and public relations activities with community leaders and media. As a member of the DCSE Executive Team, participates in overall program direction in concert with the mission of the Department of Social Services (DSS). As a member of the Automated Program for the Enforcement of Child Support (APECS) Steering Committee, identifies and prioritizes enhancements to APECS iApecs and to other supporting automated systems. Presents recommended automation enhancements, including budgetary justifications, to the Information Technology Investment Management (ITIM) Board for approval. DCSE&rsquo;s Mission is to promote strong, self-reliant families by delivering child support enforcement services, as provided by law, through the location of noncustodial parents, establishment of orders, enforcement of orders, collection of child support and distribution of child support. Include diversity, equity and inclusion in our business processes. 

Minimum Qualifications
<div>
Must have demonstrated: 
 
<ul><li>Experience directing, managing and supervising managers and/or professional staff and establishing and implementing strategies to meet unit performance goals.</li><li>Considerable knowledge of principles and practices of public administration and managing a child support office or team.
</li><li>Ability to apply leadership and direction for planning and implementation of programs, projects and budgets.
</li><li>Considerable knowledge of federal and state laws and regulations applicable to child support and public social service programs.
</li><li>Ability to analyze policies, laws and regulations and translate the general directions or specific requirements.
</li><li>Ability to establish and communicate goals and objectives that support the vision and mission of VDSS through the use of data and reports.
</li><li>Ability to deliver high quality customer focused services by responding to internal and external customers in a professional manner with timeliness, accuracy and appropriate depth of analysis for resolution.</li><li>Effectively works with diverse audiences.
</li><li>Collaborating and effectively communicating with others both orally and in writing.</li></ul></div> 
Additional Considerations
<ul><li>Experience in planning and managing programs serving social service populations, including complex management in human services and/or child support enforcement.</li></ul>

Special Instructions

You will be provided a confirmation of receipt when your application and/or r&eacute;sum&eacute; is submitted successfully. Please refer to &ldquo;Your Application&rdquo; in your account to check the status of your application for this position.

To be considered for this position, you must submit a Commonwealth of Virginia application or resume through the on-line &ldquo;Virginia Jobs&rdquo; (RMS) employment site no later than 11:55 p.m. on the closing date listed. Each application is reviewed for documentation that shows the applicant meets the minimum and additional considerations stated in the job announcement. The decision to interview an applicant is based on the information provided. This website will provide a confirmation of receipt when the application is submitted for consideration. Please refer to your RMS account for the status of your application and this position. 
 
Selected candidate(s) must successfully pass a fingerprint-based criminal history background check. A record of criminal history does not automatically bar an applicant from consideration. Employment verification will be conducted to include current/previous supervisory employment reference checks. 
 
VDSS will record information from each new employee&rsquo;s Form I-9 (Employment Eligibility Verification) into the Federal E-Verify system to confirm identity and work authorization. 
 
The selected candidate is required to file a Statement of Economic Interests form pursuant to the Code of Virginia &sect; 2.2-3114, as a condition of employment. The filing must be completed on or before the first day of employment and annually thereafter on or before February 1. The selected candidate is required to complete the Statement of Economic Interest training within 2-months of becoming a state filer and at least once during each consecutive period of two calendar years commencing on the first odd-numbered year thereafter. For more information, please visit http://ethics.dls.virginia.gov/.

The employee may be required to work a schedule that is split between remote, onsite, and/or other locations, and include shared workspace.

This position may be eligible for telework opportunities; availability, hours, and duration will be in accordance with the Commonwealth&rsquo;s Teleworking policy on a case-by-case basis. 
 
Selected candidate may be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. 
 
VDSS values the service and experience of our Veterans. As such, Veterans are encouraged to apply and receive preference in the hiring process. AmeriCorps, Peace Corps and other national service alumni also are encouraged to apply. Reasonable accommodations are available to applicants, if requested, during the application and/or interview process. 
 
Virginia Department of Social Services does not provide sponsorship. The Virginia Department of Social Services is an Equal Opportunity Employer and encourages diversity within its workforce. 
 
We are a &ldquo;Virginia Values Veterans&rdquo; (V3) official certified company and state agency that provides hiring preference to Veterans and Members of the Virginia National Guard in support of Executive Order 29, (2010). If you are a Veteran or Virginia National Guard Member, we urge you to respond accordingly on your state application or resume. Minorities, Individuals with disabilities, Veterans and people with National Service experience are encouraged to apply. For more information about our employment practices, please visit our &ldquo;Vision, Mission and Strategic Plan&rdquo;. Multiple positions may be filled from this recruitment within 90 days of the closing date. 
 
In addition to a rewarding work experience, VDSS offers excellent health and life insurance benefits, pre-tax spending accounts, state funded Short- and Long-Term Disability, paid holidays, vacation, tuition assistance, free wellness programs, and a state retirement plan with options for tax-deferred retirement savings including employer matching &ndash; Employee Benefits. 
 
If you have been affected by Policy 1.30 Layoff as a state employee and possess a valid Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Card (Blue Card), you must submit this document through the &ldquo;Virginia Jobs&rdquo; (RMS) employment site when you apply. 

Contact Information

Name: VDSS &ndash; Division of Human Resources

Phone: dssrecruitment@dss.virginia.gov

Email: dssrecruitment@dss.virginia.gov 


In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.</div></div>

Director of Operations-East, Division of Child Support Enforcement W1676

The Home Depot

<div>Position Purpose:
Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing store standards, including customer service, department readiness, and operational processes. This role leads the Order Fulfillment team in executing best practices for picking, staging, and loading to ensure an excellent interconnected experience. The Ops XM drives operational excellence by physically executing inbound freight processes and auditing receiving procedures to verify SOP adherence. Additionally, they are responsible for implementing Shrink Action Plans within their areas of responsibility. The Ops XM performs Manager on Duty (MOD) functions - including safe opening and closing processes&mdash;strictly in accordance with established SOPs, escalating non-standard issues to the Store Manager or ASM. When serving as the MOD, they implement business decisions by partnering with appropriate resources and following SOPs. This position requires strict adherence to all timekeeping and break policies. Ops XMs provide input to store leadership on associate performance, talent planning, and selection. They coach and train associates on company policies, safety procedures, and customer service, while championing a safe working environment by ensuring associates complete training, correcting hazards immediately, and upholding all company safety standards. 
 
Key Responsibilities:<ul><li>
30% - Customer Service / Experience - Service Leadership: Champion the GET culture by working alongside the team to model proper techniques and providing real-time coaching on the sales floor. Fulfillment Operations: Direct D93 (Receiving) and D94 (Order Fulfillment) workflows to ensure all orders are received, picked, and staged within Service Level Agreements (SLAs).Quality Assurance: Proactively prevent customer issues by auditing delivery orders for accuracy and quality standards. Conflict Resolution: Promptly resolve customer concerns to ensure satisfaction, while identifying and escalating complex issues to senior leadership when necessary. Recognition: Drive morale by identifying and rewarding great service behaviors using Bravos and Homers. Operational Standards: Ensure associates understand and execute in-stock maintenance and store appearance guidelines to support sales performance.</li><li>
30% - People - Talent Acquisition : Assist with recruitment and interviews to provide input to the Store Manager/ASM. Staffing &amp; Attendance: Monitor department staffing to address immediate coverage gaps and manage attendance variances. Training &amp; Compliance: Ensure D93/D94 training (KD) is current and drive engagement via HDPhone learning tools. Performance Management: Provide informal and formal performance-based coaching and provide performance observations to store management. Responsible for completing performance management documentation for review by the Assistant Store Manager. Coaching &amp; Development: Provide real-time feedback and maintain active Development Blueprints to improve sales, service, and product knowledge. Operational Execution: Conduct daily walkthroughs to validate safety, SOP adherence, RTV/ZMA audits, and inbound freight preparation. Employee Relations: Champion &quot;Voice of the Associate&quot; initiatives and actively resolve associate concerns consistent with company policy to maintain high engagement levels. Accountability: Enforce company policies and hold associates accountable for safety and operational standards.</li><li>
15% - Safety - Ensure strict adherence to hazmat procedures, SOPs, and Safety Matters guidelines : Immediately intervene to correct unsafe behaviors and recognize associates who demonstrate safe practices. Verify that all relevant safety checklists are completed on time and confirm that corrective actions are implemented. Model safe work practices and complete all assigned safety training. Guide associates on the proper use of Personal Protective Equipment (PPE) and safe lifting techniques. Enforce safe distances around Lift Equipment and ensure associates understand the correct policies. Maintain safe aisles and walking surfaces by keeping them clear of debris. Assist customers shopping in an unsafe manner to prevent injury. Immediately correct unsafe conditions and hazardous situations as they arise.</li><li>
25%- Shared Manager on Duty &ndash;Opening &amp; Closing Operations: Perform all Opening/Closing duties, including securing the building and balancing registers, in strict adherence to security SOPs. Team Alignment: Lead store kickoff meetings and walk each department to communicate tasks and ensure total store readiness. Operational Continuity: Conduct hand-off walks with the prior MOD and partner with the Store Manager/ASMs to validate daily priorities. Execution &amp; Compliance: Verify timely completion of store checklists and equipment safety inspections, ensuring immediate corrective actions are implemented. Merchandising Strategy: Review upcoming events and ads to determine required actions and partner with supervisors to ensure execution.</li></ul>
Direct Manager/Direct Reports:<ul><li>
This Position typically Reports to Operation Assistant Manager</li><li>
This position has 4 Direct Reports</li></ul>
Travel Requirements:<ul><li>
No travel required</li></ul>
Physical Requirements:<ul><li>
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.</li></ul>
Working Conditions:
<ul><li>Typically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.</li></ul>
Minimum Qualifications:<ul><li>
Must be 18 years of age or older</li><li>
Must be legally permitted to work in the United States</li><li>
Ability to work a flexible schedule, including nights, weekends, and overtime as needed.</li><li>
1 year of relevant work experience, including management of people and retail operations.</li></ul>
Preferred Qualifications:<ul><li>
 At least 1 year prior merchandising and/or operational experience.</li><li>
 At least 1 year leadership experience, preferably big box retail.</li><li>
Knowledge of the home improvement industry.</li></ul>
Minimum Education:
<ul><li>The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.</li></ul>
Preferred Education:
<ul><li>No additional education</li></ul>
Minimum Years of Work Experience:<ul><li>
2 + years of previous related work experience</li></ul>
Preferred Years of Work Experience:
<ul><li>No additional years of experience</li></ul>
Minimum Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Preferred Leadership Experience:
<ul><li>1+ year of previous leadership Experience</li></ul>
Certifications:<ul><li>
None</li></ul>
Competencies:
<ul><li>Action Oriented</li><li>
Decision Quality
</li><li>Collaborates</li><li>
Self-Development</li><li>
Situational Adaptability</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Manages Conflict</li><li>
Develops Talent</li><li>
Manages Conflict</li></ul></div>

Pro Experience Manager

Explore 34+ Territory account manager in Norfolk this April. Find roles across top companies and apply now to boost your career.

34 territory account manager jobs In Norfolk

Territory Account Manager

Territory Account Manager

Nurse Appeals

Senior Wastewater Operations Travel Technician

Sales Development Representative (SDR) | Cold Calling

Director of Operations-East, Division of Child Support Enforcement W1676

Pro Experience Manager