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Foodics

Customer Support Specialist OverviewFoodics is a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries, including the UAE, Egypt, Jordan, and Kuwait, we serve customers and partners in over 35 countries worldwide. Our products have processed over 6 billion orders, making Foodics one of the most rapidly evolving SaaS companies to emerge from the MENA region. Foodics has completed three rounds of funding, the latest raising $170 million in the largest SaaS funding round in MENA, boosting our ability to serve business owners.The Job in a NutshellAs a Customer Support Specialist, you will handle clients' inquiries and requests regarding Foodics products and overall incoming communication channels. You will be the first line of support for customers with a primary focus on providing optimum service at all times. Responsibilities <ul><li>Handle and provide accurate answers for client inquiries</li><li>Escalate and follow up with concerned teams as needed until case resolution</li><li>Document communication logs into our CRM and ticketing systems with accuracy</li><li>Train clients on using Foodics products via multiple virtual channels</li><li>Report daily events to team leaders and highlight areas needing attention</li></ul> Qualifications <ul><li>Bachelor's degree in any major (preferred)</li><li>0 - 1 year of experience in call center or customer service roles</li><li>High fluency in English, especially verbal communication (must)</li><li>Excellent typing skills (must)</li><li>Comfortable and skilled in delivering training (preferred)</li><li>Willing to work hard and autonomously to handle customer cases until resolution</li><li>Strong communication and problem-solving abilities</li><li>Comfortable performing routine tasks while maintaining quality standards</li></ul> What We Offer You <ul><li>Highly competitive compensation packages, including bonuses and the potential for shares</li><li>Regular training and an annual learning stipend to grow professionally</li><li>Join a team of professionals from over 30 nationalities working in 14 countries</li><li>Autonomy, mentoring, and challenging goals that create opportunities for you and the company</li></ul>

Customer Support Specialist

The First Group Hospitality

<div>Overview:
<div>
Be part of an iconic hospitality landmark</div><div></div><div> 
Ciel Dubai Marina, part of IHG Hotels &amp; Resorts&rsquo; prestigious Vignette Collection, is set to redefine luxury as the world&rsquo;s tallest hotel. The First Group&rsquo;s flagship development featuring 1,004 elegantly designed guestrooms, 8 stunning dining destinations, 3 outdoor swimming pools, breathtaking floor-to-ceiling panoramic views, and an array of world-class amenities, Ciel offers an unparalleled hospitality experience.</div><div></div><div> 
Designed by the award-winning architectural firm, NORR Group, Ciel has already garnered prestigious industry accolades, including the 2019 International Property Awards for Best International Hotel Architecture and Best Hotel Architecture Arabia. This international recognition establishes Ciel as a landmark development and a symbol of innovation in the hospitality industry.</div><div></div><div> 
Join our dynamic team committed to delivering exceptional hospitality experiences and unlock endless opportunities for professional growth with Ciel Dubai Marina, Vignette Collection.</div><div></div><div> 
About The First Group Hospitality 
 
 
</div><div>The First Group Hospitality is a leading hospitality management company pioneering a new era of excellence. With a rapidly expanding portfolio of award-winning upscale hotels, signature restaurants, and distinctive leisure destinations, we are committed to creating unforgettable experiences at every touchpoint.</div><div></div><div> 
Our team of seasoned professionals brings decades of experience from renowned hotel brands, combined with a deep understanding of the Dubai and GCC markets. With a comprehensive infrastructure spanning all key areas of hotel management, we offer tailored solutions to maximise efficiency, drive revenue growth, and enhance guest satisfaction.</div><div></div><div> 
At The First Group Hospitality, we are dedicated to building long-term partnerships with our clients. By leveraging our global insights, regional expertise, and strong operational foundation, we ensure that every aspect of your hotel is managed with precision and care. Our goal is to optimise performance, boost profitability, and deliver sustainable growth for your property.</div>
Job Description:
<div>
As a Human Resources Support Specialist, you will be responsible for assisting with various HR functions and providing administrative support to the HR department. Your role will involve managing employee records, coordinating recruitment activities, assisting with employee onboarding and offboarding processes, and ensuring compliance with HR policies and procedures. The ideal candidate should have excellent organizational skills, strong attention to detail, and the ability to handle sensitive and confidential information.</div><ul><li>
Maintain and update employee records, including personal information, attendance, and performance records.</li><li>
Coordinate new employee onboarding, conducting orientation sessions, and organizing necessary paperwork.</li><li>
Assist with employee offboarding, including conducting exit interviews, processing termination paperwork, and updating employee records accordingly.</li><li>
Support HR initiatives and programs, such as employee engagement surveys, performance management, and training and development activities.</li><li>
Assist with benefits administration, including enrollment, changes, and inquiries.</li><li>
Ensure compliance with HR policies and procedures and legal requirements.</li><li>
Maintain and update HR documents, such as employee handbooks, policies, and procedures manuals.</li><li>
Respond to employee inquiries and provide guidance on HR-related matters.</li><li>
Assist with HR reporting and data analysis as required.</li></ul>
Desired Skill &amp; Expertise:
<ul><li>Proven experience as a Human Resources Administrator or in a similar HR role.</li><li>
Strong understanding of HR processes and procedures.</li><li>
Knowledge of employment laws and regulations.</li><li>
Proficient in MS Office Suite.</li><li>
Excellent organizational and time management skills.</li><li>
Strong attention to detail and accuracy.</li><li>
Ability to handle confidential and sensitive information with professionalism and discretion.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to work effectively in a team environment.</li></ul></div>

Human Resources Support Specialist

Elite Group Holding

<div>
 
 The HR Onboarding Specialist is responsible for your role involves ensuring that new employee's transition smoothly into the company. Develop comprehensive policies and handbooks that explain company operations, ensuring new hires understand their rights, responsibilities, and expectations.
 
 
 
 
 
 DUTIES AND RESPONSIBILITIES:
 
 
 1. Welcoming newly hired employees and executing the engagement plan throughout the onboarding journey; managing the end-to-end onboarding process, ensuring a great experience for new employees and a smooth start into their roles.
 
 
 2. Ensure all the required documentation is successfully completed prior the joining date.
 
 
 3. Ensure proper communications are carried with relevant departments such as IT, Administration, Accounts, Department Heads, etc. about the joining of new employee for appropriate arrangements of facilities, credentials, etc.
 
 
 4. Ensure to inspect and verify the workstation and other facilities of the new joiner prior the joining date to confirm the smooth onboarding. As required, time to time coordinate with relevant departments.
 
 
 5. Track and arrange the work permit and visa stamp formalities for new hires in coordination with the PRO. Ensure the joining of new hire only after completing the legal compliance.
 
 
 6. Arrange the Training and Induction plan for new joiners in association with concern departments well in advance.
 
 
 7. As a part of induction, provide necessary explanation on job description, organization chart, companies under the group, policies and procedures, target and commission structure (as applicable) etc.
 
 
 8. Circulate the welcome note for the new joiner at the time of joining to properly introduce to various companies and departments.
 
 
 9. Introduce the new joiners to concern departments and employees at the early period of joining. Arrange for a visit to sister companies as required.
 
 
 10. Monitor the professional attitude &amp; behavior of the new joiner in the workplace in coordination with the department head and highlight for any abnormalities.
 
 
 11. Frequently communicate with the new joiner to confirm if they are comfortable and provided with necessary access to perform their duties well.
 
 
 12. Answer questions from new hires for their concerns. Help them to overcome possible problems or difficulties.
 
 
 13. Update employee master/profile with all relevant information of the new joiner.
 
 
 14. Ensure all relevant documents and details (such as personal, official, bank details, dependent, etc.) of new joiner are uploaded in the HR system for record keeping.
 
 
 15. Ensure the new joiners are acknowledged with their job description once a proper explanation has been provided.
 
 
 16. Arrange medical insurance for all employees in compliance to the UAE government laws and regulations. Timely apply medical insurance for the new joiner to refrain from penalties.
 
 
 17. Ensure employees who are applicable for workmen compensation are being processed in the allotted timeframe.
 
 
 18. Monitor and process employee end of service in accordance with the procedure and ensure the given timelines are followed accordingly.
 
 
 19. Conduct quick evaluation of the new joiner in coordination with the department head to confirm the designation parameters are met.
 
 
 20. Manage offboarding procedures such as handing over, exit clearance, exit interview, visa &amp; work permit cancellation, end of service calculations, insurance deletion, etc.
 
 
 21. Ensure all provided access and assets are withdrawn from the exiting employee in coordination with IT, Administration, Marketing, Accounts, HR, Department Head, etc.
 
 
 22. Ensure the exit clearance is verified in accordance to the Asset tracker and confirm the return of all items, credentials, etc.
 
 
 23. Ensure to comply with the legal regulations in coordination with PRO in order to smoothly complete the employee end of service formalities.
 
 
 24. Track the change status or the exit of the cancelled employee prior the grace period expires.
 
 
 25. Timely arrange the replacement for all end of service employees.
 
 
 26. Employee birthdays
 
 
 27. Liase the recruitment needs to the recruiter
 
 
 28. New joiner documentation
 
</div>

Onboarding Specialist

Crown Prince Palace

The ERP Specialist is responsible to manage, support, and optimize the estate&rsquo;s Enterprise Resource Planning (ERP) system, ensuring seamless integration and operation of modules related to procurement, inventory, fleet, HR, finance, and facilities management. The ERP Specialist ensures that system configurations align with estate operations, enhances workflow automation, and provides analytical insights to improve decision-making across departments.JOB LOCATION: FUJAIRAH, UAEQUALIFICATIONS:<ul><li>Bachelor&rsquo;s degree in information technology, Computer Science, Business Information Systems, or a related field.</li><li>Must-have experience with Odoo ERP platform.</li><li>Certification in Database Management, Business Process Automation, or Systems Analysis is an advantage.</li><li>Python Skills are considered as an added advantage</li><li>Knowledge of UAE data security and IT compliance standards is preferred.</li></ul>EXPERIENCE:<ul><li>4&ndash;6 years of hands-on experience in ERP system implementation, configuration, and support, preferably in facilities management, engineering, or private estate operations.</li><li>Experience with integration of ERP with inventory control, procurement systems, asset tracking, and HR/payroll modules.</li><li>Exposure to data migration, workflow customization, and ERP reporting dashboards.</li></ul>KEY SKILLS/KNOWLEDGE:ERP System Management<ul><li>Administering and maintaining ERP systems to support estate operations, including procurement, warehousing, fleet tracking, and technical maintenance scheduling.</li><li>Customizing modules and workflows to reflect estate-specific procedures and department needs.</li><li>Ensuring system uptime, performance, and data integrity.</li><li>Planning and executing ERP version upgrades, patches, and performance optimizations.</li><li>Testing new features and coordinating UAT (User Acceptance Testing).</li></ul>User Training &amp; Support<ul><li>Training department staff and users on ERP functionality, reporting tools, and best practices.</li><li>Troubleshooting user issues and ensuring proper role-based access.</li><li>Supporting staff with regular system updates and enhancements.</li></ul>Integration &amp; Automation<ul><li>Integrating ERP systems with third-party software (e.g., biometric attendance, GPS tracking, accounting tools).</li><li>Implementing automated workflows, notifications, and approvals for purchase requests, maintenance schedules, and HR forms.</li></ul>Security &amp; Compliance<ul><li>Maintaining ERP user security protocols and access control policies.</li><li>Ensuring system compliance with internal data governance policies and UAE digital regulations.</li><li>Implementing regular backups, audit trails, and updating documentation.</li></ul>Cross-Functional Collaboration<ul><li>Coordinating with engineering, procurement, finance, and HR teams to align system usage with real-world workflows.</li><li>Attending planning meetings and suggesting system-based process improvements.</li><li>Liaising with ERP vendors or third-party developers for customizations and support.</li></ul>BENEFITS:<ul><li>Shared accommodation provided by company</li><li>Health Insurance</li><li>Meals whilst at work</li><li>1 economy flight per annum</li><li>30 days&rsquo; vacation per annum</li><li>Salary up to 8,000 AED</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Are you able to relocate and/or reliably commute to Fujairah?</li><li>Do you have UAE driver's license?</li><li>Can you join immediately?</li></ul>

ERP Specialist

Ceenex Global LLC

We're Hiring: IBM Technology Specialist! The IBM Technology Specialist Managed Service provides end-to-end management, administration, and support of IBM infrastructure technologies. The service ensures that IBM AIX, Power, SAN storage arrays, Brocade SAN switches, and IBM TSM/Spectrum Protect backup solutions are delivered in a secure, reliable, and compliant manner.The service provider will be responsible for design, operations, monitoring, patching, troubleshooting, and optimization of the IBM environment. This enables Emarat to focus on business priorities while relying on expert IBM support aligned with ITIL best practices and UAE regulatory requirements.Location: Dubai, United Arab Emirates Work Mode: Work From Office Role: IBM Technology SpecialistSalary - 16000 AED + BenefitExperience - 7 + yearsWhat You'll Do:Service Provider:&middot; Provide certified IBM professionals for administration and support.&middot; Ensure proactive monitoring, preventive maintenance, and timely patching.&middot; Provide documentation and reports as per agreed templates.&middot; Coordinate with vendors for escalations and warranty claims.&middot; Ensure compliance with ITIL processes and Emarat policies.Customer (Emarat):&middot; Provide access to IBM systems, facilities, and monitoring tools.&middot; Approve changes via Change Advisory Board (CAB).&middot; Ensure availability of network connectivity and datacenter resources.&middot; Define and approve DR/BCP test schedules.6. Exclusions&middot; Procurement of IBM hardware/software licenses.&middot; Non-IBM technologies outside agreed scope (except integration points).&middot; Development or customization of applications.&middot; Support for end-user devices.7. Key Competencies Expected from Service Provider&middot; IBM Certified AIX &amp; PowerVM professionals.&middot; Expertise in IBM SAN (V7000/V9000) and Brocade SAN management.&middot; Proven experience with IBM TSM/Spectrum Protect.&middot; Integration knowledge with VMware, Oracle, and Microsoft environments.&middot; Ability to deliver services under ITIL and ISO/ISMS frameworks.8. Performance Measurement &amp; Reporting&middot; SLA compliance (%) &ndash; monthly.&middot; System uptime &ndash; monthly.&middot; Backup/restore success &ndash; monthly.&middot; DR readiness &ndash; annual drill report.&middot; Customer satisfaction survey &ndash; quarterly.Ready to take your career to the next level? Apply now!Job Type: Full-timePay: AED14,000.00 - AED16,000.00 per month

IBM Technology Specialist (AIX & TSM)

OneBullEx

<div>OneBullEx is a next-generation crypto futures exchange engineered for speed, reliability, and innovation. Our platform delivers advanced trading capabilities, including the AI-powered 300 SPARTANS trading bots designed for automated, high-precision strategies. Built using cutting-edge AI and machine learning, OneBullEx ensures real-time execution and stability even during periods of intense market volatility. With a user-centric interface and transparent risk management, we empower traders to operate confidently in fast-moving digital asset markets.

We are seeking a Paid Advertising Specialist to join our growing team and take the lead in developing, executing, and optimising our global digital advertising initiatives.

Job Description:
<ul>
<li>Plan, launch, and manage paid advertising campaigns across major platforms (Google Ads, Meta, Twitter/X, TikTok, YouTube, and programmatic networks), with a core focus on Web3 audiences and crypto exchange user acquisition.</li>
<li>Develop and execute acquisition and remarketing strategies targeting both retail and institutional traders in the crypto and futures trading ecosystem.
</li><li>Manage campaign budgets, bidding strategies, and daily optimisations to maximise ROI, reduce CPA, and enhance user conversion quality.
</li><li>Conduct A/B tests on creatives, audiences, and landing pages to continuously improve funnel performance for exchange registrations, deposits, and trading activity.
</li><li>Track and analyse key performance metrics (CTR, CVR, CPL, ROAS, CAC, LTV) across Web2 and Web3 ad ecosystems, incorporating on-chain data insights where relevant.
</li><li>Work closely with design, product, and content teams to ensure cohesive messaging, consistent branding, and aligned user journeys across both CEX and DEX acquisition funnels.
</li><li>Monitor competitor ads, market movements, and ad-platform algorithm updates to proactively refine bidding, targeting, and creative strategies.
</li><li>Produce weekly and monthly performance reports detailing results, insights, and growth opportunities grounded in Web3 user behaviour and exchange KPIs.
</li><li>Build and maintain strong relationships with ad platforms, blockchain communities, agencies, and affiliate networks to scale user acquisition efficiently.</li>
</ul>
Why Join OneBullEx?
<ul>
<li>Strategic Leadership &ndash; Play a pivotal role in shaping and scaling a global crypto exchange from the earliest stages.
</li><li>Team Impact &ndash; Influence the culture, processes, and marketing foundation of a company at the forefront of digital asset trading.
</li><li>Growth Potential &ndash; Work with a leadership team committed to rapid international expansion</li>
<li>Attractive Package &ndash; Competitive compensation plus relocation support for qualified candidates.</li></ul></div>

Paid Advertisement Specialist

Marriott International

<div>Additional Information 
Job Number25189080 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Our jobs aren&rsquo;t just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique &ndash; and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel. 
No matter what position you are in, there are a few things that are critical to success &ndash; ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners &ndash; to get it right for our guests and our business each and every time. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels &amp; Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

General Support Specialist (Housekeeping Runner)

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