(hebrew & english) customer support consultant, hospitality (remote)

(hebrew & english) customer support consultant, hospitality (remote) Jobs in Istanbul

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wholesale operations customer service specialist

Medsien Inc.

<div><p>Medsien is the leading provider of scalable remote care management for a quality patient experience. Hundreds of organizations trust Medsien's unparalleled technology solutions to implement exceptional remote care management programs, personalize every interaction, and improve the lives of the people who need it most. Based in San Francisco and venture-backed by top-tier investors, Medsien was founded to reimagine remote care management.</p>
<p>
More than 60% of all U.S. adults&mdash;over 150 million people&mdash;live with at least one chronic condition, which requires dedicated, ongoing medical support outside the four walls of their doctor's office. And yet, only 20% of these patients have access to remote care from the comfort of their homes, putting their health at significant risk. Together, we can save lives and create a real impact.</p>
<p>
Medsien is a venture-backed healthcare SaaS company experiencing rapid growth and looking to expand our team. We are seeking an organized, motivated, and passionate <b>Marketing Automation &amp; Growth Specialist</b><b> </b>to join our team of talented and inspiring colleagues in a fast-paced environment.</p>
<p>
Reporting to our Marketing Manager, our <b>Marketing Automation &amp; Growth Specialist</b> will<b> </b>design, manage, and optimize complex HubSpot workflows and automations, including email nurtures, lifecycle management, lead and customer segmentation, and triggered campaigns, and act as an internal HubSpot subject matter expert.</p>
<p><b>
As a </b><b>Marketing Automation &amp; Growth Specialist, you will:</b></p>
<ul>
<li>Support full-funnel lifecycle marketing, from lead acquisition through customer engagement and expansion.</li>
<li>Own HubSpot data hygiene, segmentation strategy, and overall database health.</li>
<li>Partner with Salesforce administrators to ensure clean syncs and accurate reporting between HubSpot and Salesforce.</li>
<li>Execute and optimize paid advertising campaigns across Google Ads, LinkedIn Ads, and Meta, leveraging PPC, SEM, audience targeting, A/B testing, and conversion optimization strategies.</li>
<li>Build UTM architecture across multiple channels and marketing initiatives, develop advanced dashboards and reporting systems with granular detail, and monitor campaign performance to generate actionable insights from marketing analytics.</li>
<li>Collaborate with sales and operations teams to ensure effective campaign execution and reporting.</li>
</ul>
<p><b>Please apply if you have:</b></p>
<ul>
<li>Experience building and managing marketing automation programs in HubSpot.</li>
<li>Strong understanding of marketing funnels, lifecycle marketing, and lead management.</li>
<li>Hands-on experience (1-2 years) in Google Ads, LinkedIn Ads, and Meta Ads.</li>
<li>Ability to manage the end-to-end paid campaign process: setup, targeting, creative coordination, optimization, and reporting.</li>
<li>Experience with marketing data management, segmentation, and CRM integrations.</li>
<li>Proficiency with web analytics platforms such as Google Analytics, Google Search Console.</li>
<li>Strong analytical mindset with experience running A/B tests and performance optimization.</li>
<li>Comfort operating in a distributed, asynchronous environment, with a bias toward documentation, clarity, and momentum.</li>
<li>Bachelor's degree in a related field.</li>
<li>Outstanding communication skills.</li>
<li><b>Excellent English skills, both written and verbal.</b></li>
<li><b>Residence in Istanbul city center.</b></li>
</ul>
<p><b>Nice to have:</b></p>
<ul>
<li>Experience working in B2B SaaS or healthcare technology marketing environments.</li>
<li>Familiarity with data visualization tools such as Looker Studio (Google Data Studio) or similar reporting platforms.</li>
<li>Experience working with HubSpot&ndash;Salesforce integrations and CRM data synchronization.</li>
<li>Experience using project management tools such as Asana or similar ticketing/task management systems.</li>
</ul>
<p><b>For this position, we offer:</b></p>
<ul>
<li>competitive USD salary,</li>
<li>Flexible vacation and PTO policies,</li>
<li>Fully remote work opportunities from Istanbul,</li>
<li>Training, mentorship, and coaching from leadership.</li>
</ul>
<p>Please bear in mind that:</p>
<ul>
<li>This is a permanent-term contractor job opportunity with Medsien Inc.
</li><li>Due to in-person collaboration requirements, candidates based in Istanbul are preferred.</li>
<li>All interviews will be conducted in English and the candidates having less than advanced level of English will be directly eliminated from the process regardless of their technical skills and expertise.</li>
</ul>
<p><b>Our Process</b></p>
<p>
We will review your application along with all the others we receive and pick the top profiles for a screening call. In many cases due to time constraints and our candidate volume, only the short-listed candidates are contacted but we do consider each application carefully. If you have been selected as a short-listed candidate, we will contact you for a short screening call to get to know you better. If you don't get a call, please don't be disappointed! We receive many applications for each role and must prioritize who we speak to.</p>
<p>
Employment at <b>Medsien</b> is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national or ethnic origin, religion, marital status, pregnancy, sexual orientation, gender identity or expression, disability, age, citizenship, veteran or military status, and other legally protected characteristics.</p>
<p><b>
Thank you for taking the time to apply for a position at Medsien!</b></p>
<p>
Please visit the below links for GDPR details:</p>
<p>
https://www.medsien.com/legal/employee-candidate-information-notice</p>
<p>
https://www.medsien.com/legal/employee-candidate-explicit-consent-statement</p></div><p></p>

Marketing Automation & Growth Specialist

SupportYourApp

<div><p><b>Who are we?</b></p><p><b>
SupportYourApp</b> is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world&rsquo;s leading SaaS, software, or hardware solutions?</p><p>
Join our community as a <b>Customer Support Consultant</b> today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let&rsquo;s see what it takes.</p><p><b>
What you will do:</b></p><ul><li>
Deliver outstanding customer support via <b>phone calls, chats, and emails;</b></li><li>
Build strong and lasting customer relationships;</li><li>
Keep up with evolving tools and technology;</li><li>
Handle sensitive customer data with care and security;</li><li>
Apply the latest and greatest customer happiness practices;</li><li>
Maintain deep understanding of client solutions and meet KPI;</li><li>
Communicate with developers and cross-functional specialists.</li></ul><p><b>
What you need to succeed in this role:
</b></p><ul><li><b>Excellent Hebrew and English skills (C1 for both spoken and written);</b></li><li><b>
At least 6 months of experience in a customer support role;</b></li><li>
Strong analytical thinking and research skills;</li><li>
Experience in travel industry;</li><li>
Positive, proactive and responsible attitude;</li><li>
Personal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps&ndash;download and 40 Mbps&ndash;upload).</li></ul><p><b>
Will be a great plus:
</b></p><ul><li>Experience in hospitality or logistics;</li><li>
Ecperience with CRM systems, like Zendesk.</li></ul><p><b>
Benefits:
</b></p><ul><li>Flexible schedule;</li><li>
Opportunity to cooperate fully<b> remotely;</b></li><li>
Inclusive international environment;</li><li>
Compensation in USD;</li><li>
Rewards for referring friends;</li><li>
Balance between project workload and personal time, but also &ndash; internal health policy;</li><li>
Responsive leadership interested in your development and long-lasting cooperation;</li><li>
Greenhouse conditions for self-development;</li><li>
A culture built on trust, with no time-tracking requirements.</li><li>The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected.</li></ul><p>
You can learn more about the company and its culture by visiting our official website and social pages on Facebook, Instagram, and LinkedIn.</p><p>
So if you're a proactive <b>Support Specialist</b> who thrives on solving problems, ensuring customer satisfaction, and delivering outstanding service, don't miss this opportunity and send us your CV in English to collaborate with us!</p><p>
Over 1300+ specialists who already deliver exceptional customer experiences collaborating with SupportYourApp.</p><p>
Know someone perfect for the role? Refer them and get rewarded!</p><p><i>
We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law.</i></p><p><i>
Your personal data will be processed as described in the SupportYourApp </i><i>Candidate Privacy Notice</i><i>.</i></p></div><p></p>

(Hebrew & English) Customer Support Consultant, hospitality (remote)

Hewlett Packard Enterprise | HPE

<div>Global Technical Support Engineer<p><br>
</p>This role has been designed as &lsquo;Hybrid&rsquo; with an expectation that you will work on average 2 days per week from an HPE office.<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today&rsquo;s complex world. Our culture thrives on finding new and better ways to accelerate what&rsquo;s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description:</b></p><p><br>
</p><p><b><i>Job Family Definition:</i></b></p><p>
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.</p><p><b><i>
Management Level Definition:</i></b></p><p>
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.</p><p><b><i>
Responsibilities:
</i></b></p><ul><li>Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.</li><li>
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .</li><li>
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.</li><li>
Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.</li><li>
Review and may resolve complex business issues.</li><li>
Excellent communication skills. Add case resolution to KMS.</li><li>
Understand and utilize Information Technology Information Libraries (ITIL).</li><li>
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.</li><li>
Partners frequently with the Sales Pursuit team.</li></ul><p><b><i>
Education and Experience Required:
</i></b></p><ul><li>Graduated from relevant technical university programs. BA/BS or equivalent experience preferred.</li><li>
8+ years experience in relevant technologies and customer environments.</li><li>
Technical certification in HPE products</li><li>
Relevant industry qualification where applicable.</li></ul><p><b><i>
Knowledge and Skills:
</i></b></p><ul><li>Excellent verbal and written communication skills in language to be supported.</li><li>
Experience in troubleshooting in a technical environment.</li><li>
Excellent analytical and problem solving skills.</li><li>
Software and hardware knowledge of computing, storage and peripheral devices.</li><li>
Advanced proficiency with case management databases and tools.</li><li>
Superior customer service skills.</li><li>
Phone and remote support.</li><li>
Partners frequently with the Sales Pursuit team.</li><li>
Ability to solve and document solutions for usage of other technicians and customers.</li><li>
Ability to mentor new agents.</li><li>
Ability to lead resolution activities with escalated customers.</li><li>
Ability to contribute to technical action plans.</li><li>
Focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.).</li><li>
HPE Storage, Compute, SAN and Hyperconverged solutions like Simplivity.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Additional Skills:</b></p></div></div></div></div></div></div></div>
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Health &amp; Wellbeing</b></p><p>
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p></p><p><b>
Personal &amp; Professional Development</b></p><p>
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p></p><p><b>
Unconditional Inclusion</b></p><p>
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>#turkey
#operations<p></p><p><b>
Job:</b></p>
Services<p><b>
Job Level:</b></p>
Specialist<p><br>
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</b></p><p><br>
</p><p>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</p><p><br>
</p><p><b>No Fees Notice &amp; Recruitment Fraud Disclaimer</b></p><p></p><p><i><br>
It has come to HPE&rsquo;s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.</i></p><p></p><p><i><br>
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment </i><i>agencies/vendors </i><b><i>will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. </i></b><i>The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.</i></p></div>

Global Technical Support Engineer

Ferring Pharmaceuticals, Inc.

<div><h2 class="jobSectionHeader"><b>Job Description:</b></h2><div><b>
Logistics Specialist</b></div><div>
At Ferring Pharmaceuticals, we help people around the world build families and live better lives. We are entrepreneurial and innovative, with a global team focused on scientific advances in the areas of reproductive and women&rsquo;s health, gastroenterology and urology. Ferring + You is all about working together and sharing ideas, so that we can bring science to life for patients around the world.</div><div></div><div>
Joining our Accounting &amp; Logistics team, you will be part of a collaborative and empowering environment where your work directly supports sound financial management and business sustainability. By working closely with cross-functional teams, you will contribute to accurate reporting, on time logistics planning and effective decision-making, helping ensure the company&rsquo;s continued growth and operational excellence.</div><div></div><div><b>
Ferring+You</b></div><div></div><div>
We are looking for a <b>Logistics Specialist</b> to join our team and take a key role in logistics operations, supply chain coordination, inventory management, and cross-functional business support in line with local requirements and global procedures, reporting directly to the Accounting, Reporting and Logistics Manager.</div><div></div><div><b>
Your day at Ferring</b></div><div></div><ul><li>Manage logistics operations including order processing, invoicing coordination, and tender-related activities in alignment with company procedures</li><li>Coordinate import processes end-to-end, including documentation, customs operations, and supplier follow-up</li><li>Monitor inventory levels, stock reconciliation, and packaging materials to ensure smooth supply continuity</li><li>Prepare and analyze sales and operational reports to support business decisions</li><li>Ensure accurate execution of e-invoice/e-archive processes and related documentation</li><li>Maintain supplier records, contracts, and support procurement processes (PO management)</li><li>Track and manage discrepancies, damages, and operational issues in collaboration with internal and external stakeholders</li><li>Support month-end and year-end closing activities in coordination with the finance team</li></ul><div><b>
Behind our </b><b>collaboration&hellip;There&rsquo;s</b><b> you</b></div><ul><li>Bachelor&rsquo;s degree in a relevant field (e.g. Business Administration, Economics, Logistics or related disciplines)</li><li>Minimum 3 years of experience in accounting and logistics processes</li><li>Strong follow-up skills with a structured and detail-oriented working approach</li><li>Team player with good communication and coordination skills</li><li>Proficiency in MS Office applications</li><li>Good command of English (both written and spoken)</li></ul><div></div><div><b>
People come first at Ferring</b></div><div></div><ul><li>
Get inspired from our commitment to advocate for everyone&rsquo;s right to build a family, no matter who you are, where you live or who you love</li><li>
Our inclusive support package &ndash; &ldquo;Building Families at Ferring&rdquo; provides equal and accessible policies for all employees who wish to start their family journey, ensuring a global standard, irrespective of location and role</li><li>
Parental leave for both birthing and non-birthing parents</li><li>
Extended support on family building journey</li></ul><div></div><div>
Making a difference in the life of millions of people means we succeed by working together. Our diverse backgrounds, experiences, expertise, and perspectives enable us to find solutions to even the most challenging problems, and our success is tied to each team member&rsquo;s contributions. Imagine the power of your career when it&rsquo;s Ferring + You.</div><div></div><div><b>
Behind our purpose&hellip; There&rsquo;s you</b></div><div>
If our mission and your vision are aligned, please apply.</div><div>
We strive to build and maintain an inclusive and diverse workplace with equal opportunities and mutual respect for all employees regardless of their backgrounds and socioeconomic status.</div><div></div><h2 class="jobSectionHeader"><b>
Location:</b></h2>
Ferring Turkey</div>

Logistics Specialist

Guess Europe Sagl

<div>
 Guess, a renowned leader in the global fashion industry, is seeking a Assistant Store Manager to join our dynamic team. The successful candidate will support their team in daily operations, ensuring the store provides exceptional service and achieves its sales goals.
 <br/>
 <br/>
 <ul>
  <li>
   Assistant Store Manager in daily operations and overall management of the store
  </li>
  <li>
   Lead and motivate the sales team to achieve store sales goals and objectives
  </li>
  <li>
   Provide exceptional customer service by addressing customer inquiries and resolving issues
  </li>
  <li>
   Ensure product displays, signage, and merchandising standards are maintained throughout the store
  </li>
  <li>
   Assist in training and onboarding new employees to ensure a knowledgeable team
  </li>
  <li>
   Monitor inventory levels and assist in managing stock replenishment and orders
  </li>
  <li>
   Conduct regular store audits to ensure compliance with company policies and procedures
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proven experience in a retail management or supervisory role
  </li>
  <li>
   Strong leadership and team-building skills with the ability to motivate others
  </li>
  <li>
   Excellent communication and interpersonal skills
  </li>
  <li>
   Ability to analyze sales data and make informed decisions
  </li>
  <li>
   Detail-oriented with strong organizational skills
  </li>
  <li>
   Flexibility to work various shifts, including weekends and holidays
  </li>
  <li>
   Univercity diploma required; a degree in business or a related field is a plus
  </li>
 </ul>
</div>


Assistant Store Manager Viaport (Kurtköy)

Roche

<div><p>Bei Roche kannst du ganz du selbst sein und wirst f&uuml;r deine einzigartigen Qualit&auml;ten gesch&auml;tzt. Unsere Kultur f&ouml;rdert pers&ouml;nlichen Ausdruck, offenen Dialog und echte Verbindungen. Hier wirst du f&uuml;r das, was du bist, wertgesch&auml;tzt, akzeptiert und respektiert. Dies schafft ein Umfeld, in dem du sowohl pers&ouml;nlich als auch beruflich wachsen kannst. Gemeinsam wollen wir Krankheiten vorbeugen, stoppen und heilen und sicherstellen, dass jeder Zugang zur Gesundheitsversorgung hat &ndash; heute und in Zukunft. Werde Teil von Roche, wo jede Stimme z&auml;hlt.</p><div></div><div>
Die Position</div><div>
We are looking for an <b>Order Management and Distribution Specialist (Contractor) </b>to join the Roche Diagnostics Turkiye team.</div><div></div><p><b>
Key Responsibilities:</b></p><ul><li><p>
Process domestic and international customer orders, schedule shipments according to the delivery calendar, and handle invoicing procedures.</p></li><li><p>
Ensure customers adhere to order timelines based on the planned schedule.</p></li><li><p>
Maintain continuous communication with customers throughout supply chain processes, acting proactively to address potential issues and taking necessary actions.</p></li><li><p>
Carry out shipment and return processes for devices in compliance with agreements.</p></li><li><p>
Collaborate with international teams to resolve potential system-related issues.</p></li><li><p>
Take an active role in driving continuous improvement within business processes.</p></li></ul><p></p><p><b>
Who You Are</b> :</p><ul><li><p>
You are graduated from university departments such as Economics, Statistics, Econometrics, or Mathematics.</p></li><li><p>
You are fluent in English.</p></li><li><p>
You know about ERP programs (e.g., SAP, Netsis).</p></li><li><p>
You are experienced in import and export processes, preferably</p></li><li><p>
You are skilled in MS Office applications.</p></li><li><p>
You have strong interpersonal and communication skills.</p></li><li><p>
You are team-oriented, with the ability to take initiative.</p></li></ul><p></p><div><br>
Wer wir sind</div><p>
Eine ges&uuml;ndere Zukunft treibt uns zur Innovation an. Mehr als 100.000 Mitarbeiter weltweit arbeiten gemeinsam daran, wissenschaftliche Fortschritte zu erzielen und sicherzustellen, dass jeder Zugang zur Gesundheitsversorgung hat &ndash; heute und f&uuml;r zuk&uuml;nftige Generationen. Durch unser Engagement werden &uuml;ber 26 Millionen Menschen mit unseren Medikamenten behandelt und mehr als 30 Milliarden Tests mit unseren Diagnostik-Produkten durchgef&uuml;hrt. Wir ermutigen uns gegenseitig, neue M&ouml;glichkeiten zu erkunden, Kreativit&auml;t zu f&ouml;rdern und hohe Ziele zu setzen, um lebensver&auml;ndernde Gesundheitsl&ouml;sungen zu liefern.</p><p></p><p>
Gemeinsam k&ouml;nnen wir eine ges&uuml;ndere Zukunft gestalten.</p><p></p><p><b>
Roche ist ein Arbeitgeber, der die Chancengleichheit f&ouml;rdert.</b></p></div>

Order Management & Distribution Specialist (Contractor)

Siemens

<div><p>We are looking for a team member as <b>Field Service Engineer</b> to support our Siemens Turkiye <b>e-Mobility</b> service organization.</p><p></p><p><b>
What part will you play?
</b></p><ul><li>Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery.</li><li>
Processes incoming orders, inquiries and/or requests regarding products and/or services.</li><li>
Performs order management for assigned customers, manages and files clients' information in the information system.</li><li>
Supports customer remotely and onsite, and provides 1st level user support in case of arising issues.</li><li>
Drives complex issues and questions to respectively qualified Service Technicians or Service Engineers.</li><li>
Cooperates with clients and sales representatives to clarify orders and issues.
</li><li>Participates in investigating and resolving commercial and/or technical problems.
</li><li>Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions.</li></ul><p></p><p><b>
What do I need to qualify for this job?</b></p><ul><li>
Bachelor&rsquo;s degree in Electrical Engineering or a related Engineering field.</li><li>
Fluency in English and Turkish.</li><li>
Previous experience in service organizations is an advantage.</li><li>
Interest in Power BI, digital transformation, and artificial intelligence is considered a plus.</li><li>
Experience in e-Mobility sector is preferred.</li><li>
Valid driver&rsquo;s license required.</li></ul><p></p><p><b><br>
What We Offer?</b></p><div>
<ul><li>Speaking up Culture</li></ul>
<ul><li>Respectful Workplace</li></ul>
<ul><li>Being part of a global work environment</li></ul>
<ul><li>Attractive remuneration package</li></ul>
<ul><li>Excellent recognition tools providing spot awards</li></ul>
<ul><li>Learning &amp; Development opportunities for both personal and professional growth</li></ul>
<ul><li>Leave days for parents and a variety of flexible working models that allow time off for yourself and your family</li></ul>
<ul><li>Creche allowance for mothers</li></ul>
<ul><li>Share matching programs to become a shareholder of Siemens AG</li></ul>
<ul><li>Remote working and remote living flexibility only for relevant positions</li></ul>
<ul><li>Find more benefits here</li></ul>
</div><p><i>
Individual benefits are adapted to meet local legal regulations, the requirements of different job profiles, locations, and individual preferences.</i></p><p></p><p>
At Siemens we are always challenging ourselves to build a better future. We need the most innovative and diverse Digital Minds to develop tomorrow &lsquo;s reality.
</p><p>As Siemens we believe physical barriers are not related to potential. Only the potential matters to us. Therefore, we look forward to receiving applications from candidates with physical barriers and chronic illnesses. We support healthy relationships between candidates with barriers and their colleagues because we believe we can create differences together.</p><p>
Siemens is dedicated to quality, equality, and valuating diversity and we welcome applications that reflect the diversity of the communities within which we work.</p><p>
We are looking forward to receiving your online application. Please ensure you complete all areas of the application form to the best of your ability as we will use the data to review your suitability for the role.</p><p>
Please find more information from our web site:</p><p>
https://new.siemens.com/tr/tr.html</p><p></p><p><br>
#LI-HYBRID</p></div><p></p>

Field Service Engineer (eMobility)

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