account manager

sales associate

junior accountant

account executive

accounts executive

account associate

GTCFX

<div>
 <p>
  Job Summary
 </p>
 <p>
  GTCFX is seeking a highly skilled and experienced
  <strong>
   Payment Associate
  </strong>
  to join our team in
  <strong>
   Dubai
  </strong>
  . This role is critical to ensuring the efficient, accurate, and compliant execution of all payment-related operations. The ideal candidate will have hands-on experience in payment processing within an online trading brokerage environment and a strong understanding of regulatory and operational standards.
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  Payment Execution
 </p>
 <ul>
  <li>
   Process all incoming payments accurately and within defined timelines.
  </li>
  <li>
   Monitor and resolve deposit failures and PSP-related errors to maximize approval rates.
  </li>
  <li>
   Manage, investigate, and escalate payment-related issues across payment processing systems.
  </li>
  <li>
   Liaise with banks and third-party payment service providers (PSPs) regarding payment execution.
  </li>
  <li>
   Build and maintain strong working relationships with banks and PSPs.
  </li>
  <li>
   Execute payments through bank and PSP online platforms within currency cut-off times, ensuring strict adherence to internal SLAs.
  </li>
 </ul>
 <p>
  Reporting &amp; Documentation
 </p>
 <ul>
  <li>
   Maintain accurate and detailed records of all payment transactions for audit and compliance purposes.
  </li>
  <li>
   Identify, investigate, and appropriately escalate suspicious or unusual transactions in line with regulatory requirements.
  </li>
 </ul>
 <p>
  Collaboration &amp; Additional Responsibilities
 </p>
 <ul>
  <li>
   Work closely with internal departments to ensure seamless payment operations and process efficiency.
  </li>
  <li>
   Support continuous improvement of payment workflows and controls.
  </li>
 </ul>
 <p>
  Qualifications &amp; Experience
 </p>
 <p>
  Skills &amp; Experience
 </p>
 <ul>
  <li>
   Minimum
   <strong>
    2&ndash;3 years of experience
   </strong>
   as a Payment Associate within same industry is mandatory.
  </li>
  <li>
   Bachelor&rsquo;s degree in
   <strong>
    Finance
   </strong>
   or a related field (mandatory).
  </li>
  <li>
   Fluency in
   <strong>
    English
   </strong>
   is required; proficiency in additional languages is an advantage.
  </li>
  <li>
   Strong communication and interpersonal skills.
  </li>
  <li>
   Excellent problem-solving and critical-thinking abilities.
  </li>
  <li>
   Ability to perform effectively under pressure in a fast-paced environment.
  </li>
 </ul>
 <p>
  Core Competencies
 </p>
 <ul>
  <li>
   Strong active listening and communication skills.
  </li>
  <li>
   High adaptability and resilience in challenging situations.
  </li>
  <li>
   Attention to detail and strong compliance awareness.
  </li>
 </ul>
 <p>
  Additional Information
 </p>
 <ul>
  <li>
   This role requires
   <strong>
    evening shifts
   </strong>
   and
   <strong>
    occasional weekend work
   </strong>
   .
  </li>
  <li>
   Ongoing
   <strong>
    training and professional development
   </strong>
   opportunities are provided.
  </li>
 </ul>
 <p>
 </p>
</div>


Payment Associate

AL NAJAH ACCOUNTANTS

<p>A well established Chartered Accountant firm in Dubai is looking for highly qualified candidates with CMA (India ), CMA U.S.A , CA inter or Final , ACCA plus minimum 3 years experience in any audit firm for the position of Audit Assistant and Account Assistant in our company. The Interview will be two rounds, the first one onlie interview with google meet , Second one will be face to Face interview.</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED2,750.00 per month</p>

Audit Assistant

Concentrix

<div><div><div><p><b>Operations
</b></p></div><div><div><div><b>Location</b></div>
<div>Dubai, United Arab Emirates
</div></div><div><div><b>Language</b></div>
<div>English
</div></div></div><div></div><div><div>
</div><h2 class="jobSectionHeader"><b>Summary</b></h2><div>
The Associate Director &ndash; Service Delivery is responsible for leading multi-site or multi-client operations within the organization and ensuring best-in-class service delivery. This role oversees service performance, client relationships, operational excellence, and achievement of contractual SLAs/ KPIs. The Associate Director acts as the strategic bridge between clients, internal leadership, and delivery teams, driving efficiency, quality, and continuous improvement. In addition to driving high operational performance, the role contributes to revenue growth, account mining, and expansion of existing business by identifying opportunities and partnering with sales and client stakeholders.</div><h2 class="jobSectionHeader"><b>
Description</b></h2><h3 class="jobSectionHeader"><b>
1. Service Delivery &amp; Operations Management</b></h3><ul><li><div>
Oversee day-to-day delivery of services across multiple programs or locations.</div></li><li><div>
Ensure SLA/KPI adherence, process compliance, and performance consistency.</div></li><li><div>
Lead capacity planning, forecasting, and resource optimization for assigned accounts.</div></li></ul><h3 class="jobSectionHeader"><b>
2. Client Relationship Management</b></h3><ul><li><div>
Serve as the senior operational contact for client leadership.</div></li><li><div>
Drive strong governance through regular reviews, insights, and performance updates.</div></li><li><div>
Build long-term client trust and partnership to support operational stability and account longevity.</div></li></ul><h3 class="jobSectionHeader"><b>
3. </b><b>Sales, Revenue &amp; Base Growth</b><b> (New Section Added)</b></h3><ul><li><div>
Identify and pursue upsell, cross-sell, and base growth opportunities within existing accounts.</div></li><li><div>
Collaborate with Sales, Solutions, and Finance teams to prepare proposals, SOWs, and pricing.</div></li><li><div>
Present operational enhancements and value-added solutions that can drive additional revenue.</div></li><li><div>
Influence contract extensions and renewals through strong performance and relationship-building.</div></li><li><div>
Track revenue performance and support achievement of quarterly/annual growth targets.</div></li></ul><h3 class="jobSectionHeader"><b>
4. People Leadership</b></h3><ul><li><div>
Manage and mentor Operations Managers, Supervisors, and support teams.</div></li><li><div>
Implement effective performance management, training, and engagement strategies.</div></li><li><div>
Drive culture-building initiatives and ensure alignment with organizational values.</div></li></ul><h3 class="jobSectionHeader"><b>
5. Quality, Compliance &amp; Risk Management</b></h3><ul><li><div>
Ensure adherence to process controls, compliance standards, and audit requirements.</div></li><li><div>
Partner with Quality and Training to drive continuous improvement in service delivery.</div></li><li><div>
Monitor risk indicators and implement mitigation strategies proactively.</div></li></ul><h3 class="jobSectionHeader"><b>
6. Continuous Improvement &amp; Transformation</b></h3><ul><li><div>
Champion Lean, Six Sigma, automation, and digital transformation initiatives.</div></li><li><div>
Identify process gaps and reduce inefficiencies through structured improvement plans.</div></li><li><div>
Lead pilots, transitions, and adoption of new technologies where applicable.</div></li></ul><h3 class="jobSectionHeader"><b>
7. Financial Management</b></h3><ul><li><div>
Support P&amp;L management for assigned accounts through cost control and productivity improvements.</div></li><li><div>
Track operational budgets, headcount planning, and cost-saving initiatives.</div></li><li><div>
Drive margin improvement and financial sustainability of accounts.</div></li></ul><h2 class="jobSectionHeader"><b>
Required Qualifications &amp; Experience</b></h2><ul><li><div>
Bachelor&rsquo;s degree required; MBA preferred.</div></li><li><div>
10&ndash;15+ years in BPO operations with at least 5 years in a senior leadership role.</div></li><li><div>
Proven success in client management and cross-functional collaboration.</div></li><li><div>
Experience identifying and driving <b>revenue growth or account mining</b> initiatives.</div></li><li><div>
Strong understanding of operational metrics, automation, and quality frameworks.</div></li></ul><h2 class="jobSectionHeader"><b>
Key Skills &amp; Competencies</b></h2><ul><li><div>
Excellent communication, executive presence, and influencing skills.</div></li><li><div>
Strong analytical and business acumen, especially relating to revenue and cost drivers.</div></li><li><div>
Ability to identify growth opportunities and convert them into business wins.</div></li><li><div>
Expertise in performance management, WFM, and continuous improvement tools.</div></li><li><div>
Strong stakeholder management and negotiation capabilities.</div></li></ul><h2 class="jobSectionHeader"><b>
Performance Indicators</b></h2><ul><li><div>
SLA/KPI performance achievement</div></li><li><div>
Client satisfaction (CSAT/NPS)</div></li><li><div><b>
Revenue growth, base growth, and upsell success</b></div></li><li><div>
Operational efficiency metrics (AHT, utilization, shrinkage, etc.)</div></li><li><div>
Attrition and employee engagement scores</div></li><li><div>
Cost management and margin improvement</div></li><li><div>
Delivery of automation/CI initiatives</div></li></ul></div></div></div><p></p>

Associate Director Delivery

Affiniax Partners

<p>We are looking for company formation associate for corporate services. This position is based in Dubai. If you are looking to build your career in corporate services than this opportunity is for you.</p><p><b>Job Responsibilities:</b></p><ul><li>Coordinate with various government authorities and support clients throughout their business setup/company formation, company amendment/restructuring process, company termination/deregistration, or any ancillary services required.</li><li>Prepare corporate legal documents including resolutions, POA and legalization and attestation of required documents, issuance certificates, bank account opening</li><li>Respond to incoming email and phone inquiries</li><li>Based on client services requirements, prepare proposals, quotations, and invoices</li><li>Assist companies&rsquo; renewal incorporated by us, as well as new customers who require such services from us</li><li>Maintain all documents related to daily tasks and supporting operational and archival purposes.</li></ul><p><b>Requirements:</b></p><ul><li>2-3 years&rsquo; experience in the corporate service sectors, corporate secretary background and experience in the same role.</li><li>Knowledge in government regulation, compliance requirements in the UAE</li><li>Good knowledge of incorporation of companies in different jurisdictions (DMCC, DIFC, ADGM, JAFZA, DAFZA, IFZA, Meydan, etc.) and post-incorporation tasks, such as attestations, issuance of registry certificates, filing of changes in directorships and shareholding, amendments, account openings, etc.</li><li>Experience dealing directly with clients and having responsibility for the maintenance and development of those relationships.</li></ul><p>Job Types: Full-time, Permanent</p><p>Application Question(s):</p><ul><li>Are you willing to work in salary of AED 5,000</li><li>What's your current location?</li><li>Do you have experience of corporate services/company formation?</li><li>What's your salary expectations?</li></ul>

Business Setup Associate

Promofix FZ LLC

<p><b>Job Title:</b> Associate Director &ndash; Media &amp; Advertising</p><p><b>Reports To:</b> Director / Senior Director &ndash; Media &amp; Advertising</p><p><b>Location:</b> Dubai Media City</p><p><b>Job Summary:</b><br/>The <b>Associate Director &ndash; Media &amp; Advertising</b> will play a key leadership role in shaping, executing, and optimizing advertising and media strategies across multiple channels. The role involves overseeing media planning, campaign execution, client relationships, and team management to drive brand visibility, engagement, and business growth.</p><p><b>Key Responsibilities:</b></p><ul><li>Lead the development and execution of <b>media strategies and advertising campaigns</b> across TV, digital, social media, print, and other channels.</li><li>Oversee <b>media planning, buying, and optimization</b> to ensure maximum ROI.</li><li>Manage and mentor a team of media planners, buyers, and creatives, fostering collaboration and professional growth.</li><li>Collaborate closely with <b>clients, creative teams, and account managers</b> to ensure campaigns align with business objectives and brand guidelines.</li><li>Monitor and analyze <b>campaign performance metrics</b>, providing insights and recommendations for continuous improvement.</li><li>Manage <b>media budgets</b>, ensuring cost-efficiency and adherence to financial plans.</li><li>Stay up-to-date with <b>industry trends, emerging platforms, and innovative advertising solutions</b>.</li><li>Build and maintain strong relationships with <b>media vendors, partners, and key stakeholders</b>.</li></ul><p><b>Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Marketing, Advertising, Media, or a related field; MBA preferred.</li><li>8&ndash;12 years of experience in <b>media, advertising, or marketing</b>, with at least 3&ndash;5 years in a managerial role.</li><li>Proven track record of <b>successful media campaigns</b> and <b>strategic media planning</b>.</li><li>Strong leadership, communication, and negotiation skills.</li><li>Analytical mindset with ability to interpret data and make informed decisions.</li><li>Familiarity with digital media tools, analytics platforms, and emerging advertising technologies.</li></ul><p><b>Skills &amp; Competencies:</b></p><ul><li>Media planning and buying expertise</li><li>Team leadership and mentoring</li><li>Strategic thinking and creative problem-solving</li><li>Budget management and financial acumen</li><li>Client relationship management</li><li>Strong analytical and reporting skills</li></ul><p>Job Types: Full-time, Permanent, Contract</p><p>Work Location: In person</p>

Associate Director

Chalhoub Group

<div><p><b>INSPIRE | EXHILARATE | DELIGHT</b></p><p>
For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.</p><p>
Every step at Chalhoub Group is taken to build a future where luxury dreams become reality &mdash; bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse &mdash; the Group&rsquo;s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.</p><p>
Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work certification in several markets.</p><p>
Sustainability is at the core of the Group&rsquo;s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women&rsquo;s Empowerment Principles, and to have pledged to reach Net Zero by 2040.</p><p><b>
What you'll be doing</b>
</p><p>As an Associate CRM with TRYANO, you will be responsible for assisting in the development of the online marketing strategy for the brand. You will plan and execute digital marketing campaigns (including email and SMS) while supervising the design and supplying content for the brand.</p><p>
Your responsibilities will include the following:</p><ul><li><p>
Propose new channels and capabilities to enable on the Marketing tool, given the Brands&rsquo; maturity.</p></li><li><p>
Support in the logic set-up of the Marketing tool and its capabilities.</p></li><li><p>
Implement the marketing automation strategy for the brand.</p></li><li><p>
Assist in the definition of Customer Journeys for the different clusters of customers.</p></li><li><p>
Create content related to customer and Brand milestones and in line with the Customer Journey.</p></li><li><p>
Liaise with the graphic design team for the assets and the marketing team for alignment with Brand guidelines.</p></li><li><p>
Guarantee optimal development and deployment of digital marketing campaigns based on business goals, customer insights, and their behavior.</p></li><li><p>
Ensure a 360 alignment between the social media, e-commerce, retail, and triggered communication strategies to seamlessly engage with audiences across all channels.</p></li><li><p>
Segment database to ensure relevance to customers and optimal use of the budget in each campaign.</p></li><li><p>
Develop, execute, and track the efficiency of A/B testing campaigns to provide recommendations on how to optimize Brands&rsquo; communication.</p></li><li><p>
Perform data analyses and post activity evaluations and reports to deliver customer insights and recommendations of each activation.</p></li><li><p>
Identify new trends in digital marketing, evaluate new tools, and ensure the Brand is at the forefront of industry developments, particularly developments in mobile marketing.</p></li></ul><p><b>
What you&rsquo;ll need to succeed</b>
</p><ul><li><p>You possess at least 1 to 2 years of experience in CRM marketing in a retail environment.</p></li><li><p>
You preferably reside in the UAE.</p></li><li><p>
You are preferably an Arabic speaker.</p></li><li><p>
You are creative, organized, proactive and collaborative.</p></li></ul><p><b>
What we can offer you</b>
</p><p>With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
</p><p>We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
</p><p><b>We Invite All Applicants to Apply</b></p><p>
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.</p><p>
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.</p></div>

Associate - CRM I TRYANO

Hally Solutions

Senior Business Development Representative <p>Hally Solutions are exclusively partnering with a Series A AI Vendor as they continue their expansion across the Middle East. You will be one of the founding members of the sales team selling into Saudi Arabia. We are looking for a Senior BDR who is an expert in identifying high-value prospects, initiating outreach through strategic outbound efforts, and qualifying leads for the Account Executive (AE) team. You will leverage outbound strategies such as cold calling, email outreach, and LinkedIn prospecting to engage decision-makers.</p> <p><b>Key Responsibilities:</b></p> <ul> <li><b>Prospect & Outreach:</b> Identify and research potential clients through outbound channels (cold calling, emailing, LinkedIn, etc.).</li> <li><b>Qualify Leads:</b> Engage with prospects to understand their pain points, needs, and interest in our solutions.</li> <li><b>Set Meetings:</b> Book high-quality sales meetings and demos for the Account Executive (AE) team.</li> <li><b>Sales Engagement Tools:</b> Utilize CRM (e.g., Salesforce, HubSpot), sales engagement platforms (e.g., Outreach, Salesloft), and LinkedIn Sales Navigator to manage prospecting efforts efficiently.</li> <li><b>Personalized Outreach:</b> Craft compelling, personalized messaging that resonates with different buyer personas.</li> <li><b>Collaboration:</b> Work closely with AEs, marketing, and leadership to refine outbound strategies.</li> <li><b>Mentorship & Leadership:</b> Share best practices with junior SDRs and help improve overall team performance.</li> <li><b>KPIs & Metrics:</b> Meet or exceed activity and performance targets (calls, emails, meetings booked, conversion rates).</li> </ul> <p><b>Requirements:</b></p> <ul> <li><b>2+ years of outbound SDR experience</b> in a B2B SaaS environment.</li> <li>Proven experience prospecting to CIOs in the GCC</li> <li>Proven success in cold outreach and setting meetings with decision-makers.</li> <li>Strong written and verbal communication skills.</li> <li>Experience with CRM and sales engagement tools (e.g., Salesforce, HubSpot, Outreach, Salesloft).</li> <li>A strategic and consultative approach to prospecting.</li> <li>Self-motivated, resilient, and comfortable with rejection.</li> <li>Ability to work independently and as part of a collaborative team.</li> <li>Knowledge of MEDDIC, SPIN Selling, or other sales methodologies.</li> <li>Fluent in Arabic is advantageous</li> </ul> Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Sales and Business Development</li> </ul> Industries <ul> <li>Technology, Information and Media and Information Services</li> </ul>

Senior Business Development Representative

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