account manager - influencer marketing, automated marketing

account manager

account manager - cairo, egypt Jobs in Cairo

account manager - cairo, egypt

account manager - influencer marketing, automated marketing Jobs in Cairo

account manager - internal

account manager, quantitative research Jobs in Cairo

account manager, quantitative research

account manager internal

Paymob

<div>
 We are looking for a motivated
 
 Account Manager
 
 to join our team in Egypt, focusing on managing and growing relationships with our existing merchants
 
 in the UAE market.
 
 The ideal candidate will have a strong background in account management with an emphasis on upselling and cross-selling, aiming to maximize merchant value and drive revenue growth.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for our existing merchants in the UAE market, ensuring high levels of customer satisfaction.
 </li>
 <li>
 Maintain regular communication with merchants to understand their evolving needs and provide relevant solutions.
 </li>
 <li>
 Build and nurture strong relationships with key decision-makers to ensure long-term partnerships.
 </li>
 <li>
 Identify opportunities to cross-sell complementary products or services to existing merchants.
 </li>
 <li>
 Analyze merchant needs and recommend upgrades or premium offerings to maximize merchant value and increase revenue.
 </li>
 <li>
 Develop personalized sales strategies to encourage merchants to explore additional product lines.
 </li>
 <li>
 Present product enhancements, new features, or higher-tier offerings to help merchants optimize their business operations.
 </li>
 <li>
 Foster long-term relationships with merchants by understanding their growth goals and aligning additional products/services that support those objectives.
 </li>
 <li>
 Collaborate with the marketing and product teams to develop promotional materials and campaigns that encourage cross-selling and upselling.
 </li>
 <li>
 Meet and exceed revenue targets through strategic cross-sell and upsell initiatives.
 </li>
 <li>
 Track performance metrics related to upselling and cross-selling, adjusting strategies as needed to improve conversion rates.
 </li>
 <li>
 Act as a trusted advisor for merchants, guiding them on how to best utilize Paymob&rsquo;s solutions to drive their business success.
 </li>
 <li>
 Proactively address any issues or challenges faced by merchants to ensure a smooth experience with Paymob's products and services.
 </li>
 <li>
 Work closely with internal teams to provide feedback on merchant needs and help shape future product developments.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 2-3 years of experience in account management, sales, or a related field.
 </li>
 <li>
 Fluent in English with excellent communication and presentation skills.
 </li>
 <li>
 Strong understanding of Paymob&rsquo;s products and the fintech industry.
 </li>
 <li>
 Proven track record of managing client relationships and driving revenue growth through upselling and cross-selling.
 </li>
 <li>
 Ability to work in a fast-paced environment and adapt to changing market dynamics.
 </li>
 <li>
 Strong analytical skills with the ability to derive insights from data.
 </li>
 </ul>
</div>

Account Manager - Internal

Wadi Degla Trading & Engineering Projects - Egypro

<div>
 
 
 
 Job Purpose:
 
 
 
 
 To develop and manage strategic relationships with key customers, ensuring their satisfaction, loyalty, and growth. The Key Account Manager acts as the primary point of contact for key accounts, aligning customer objectives with company offerings to deliver value-added solutions and achieve sales targets.
 
 
 
 
 
 
 
 Main job duties and responsibilities:
 
 
 
 <ul>
 <li>
 Serve as the lead point of contact for all customer account matters.
 </li>
 <li>
 Build and maintain strong, long-lasting client relationships.
 </li>
 <li>
 Ensure the timely and successful delivery of company solutions according to customer needs and objectives.
 </li>
 <li>
 Act as a liaison between key customers and internal teams (e.g., operations, finance, Supply chain).
 </li>
 <li>
 Develop a deep understanding of the customer's business, challenges, and industry trends.
 </li>
 <li>
 Identify and pursue upselling and cross-selling opportunities.
 </li>
 <li>
 Create strategic account plans to increase revenue and profitability from key accounts.
 </li>
 <li>
 Achieve sales targets and key performance indicators (KPIs) for assigned accounts.
 </li>
 <li>
 Monitor account performance and prepare regular sales forecasts and reports.
 </li>
 <li>
 Collaborate with the sales team to expand the customer base and generate new business from existing accounts.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits while ensuring client satisfaction.
 </li>
 <li>
 Manage account renewals and resolve contractual or operational issues.
 </li>
 <li>
 Address customer issues and complaints promptly and professionally.
 </li>
 <li>
 Coordinate with internal departments to resolve client concerns and ensure smooth service delivery.
 </li>
 <li>
 Analyze account data to monitor performance, identify trends, and recommend improvements.
 </li>
 <li>
 Provide internal stakeholders with insights and reports on account status, pipeline, and forecast.
 </li>
 </ul>
 
 
 
 
 
 
 Educational background and previous experience:
 
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree in electrical or mechanical engineering.
 </li>
 <li>
 Minimum 7 years of experience in relevant field.
 </li>
 </ol>
 
 
</div>

Key Account Manager - Engineer

Talent 360 ME

<div>
 
 We&rsquo;re Hiring | Senior Account Manager (Client Servicing)
 
 
 
 📍
 
 Location:
 
 Egypt
 
 
 🏢
 
 Industry:
 
 Advertising
 
 
 💼
 
 Employment Type:
 
 Full-Time
 
 
 We are looking for an experienced
 
 Senior Account Manager (SAM)
 
 to join our Client Servicing team. This role is key in managing client relationships and acting as the main liaison between clients and the creative team to ensure successful campaign delivery and account growth.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Manage and maintain strong relationships with multiple client accounts
 </li>
 <li>
 Coordinate with the creative team to ensure projects are delivered on time
 </li>
 <li>
 Communicate daily with clients regarding ongoing and upcoming projects
 </li>
 <li>
 Initiate new jobs and manage client pitches and advertising budgets
 </li>
 <li>
 Present concepts, layouts, and copy to clients for approval
 </li>
 <li>
 Communicate client feedback to internal teams and align on next steps
 </li>
 <li>
 Grow business volume within existing accounts and support new account acquisition
 </li>
 <li>
 Achieve assigned revenue targets across managed accounts
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Mass Communication, or a related field
 </li>
 <li>
 4&ndash;6 years of experience in the marketing or advertising industry
 </li>
 <li>
 Very good command of English (written &amp; spoken)
 </li>
 <li>
 Strong communication, organization, and client-handling skills
 </li>
 <li>
 Ability to work under pressure and meet tight deadlines
 </li>
 <li>
 Must be a resident of Heliopolis, Nasr City, or nearby areas
 </li>
 </ul>
</div>

Senior Account Manager (Client Servicing)

Commvault

<div>
 
 Recruitment Fraud Alert
 
 
 
 We&rsquo;ve learned that scammers are impersonating Commvault team members&mdash;including HR and leadership&mdash;via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
 
 
 
 What To Know
 
 
 
 <ul>
 <li>
 Commvault does not conduct interviews by email or text.
 </li>
 <li>
 We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day.
 
 
 </li>
 </ul>
 If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com
 
 
 
 About Commvault
 
 
 
 Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks &ndash; keeping data safe and businesses resilient. The company&rsquo;s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
 
 
 
 Success Account Manager
 
 
 
 
 The Opportunity:
 
 
 
 As a
 
 Success Account Manager (SAM)
 
 at Commvault, you will be instrumental in fostering and maintaining strong, long-term relationships with both customers and internal stakeholders. Your primary mission is to drive customer success by ensuring positive post-sales experiences, delivering measurable outcomes, and showcasing the value of Commvault&rsquo;s solutions.
 
 
 As part of the
 
 Commvault Cloud Success Services
 
 team, you will help support our largest customers, taking ownership of the overall customer relationship at the account level. Collaborating closely with Technical Account Managers (TAMs), Sales, and Renewals teams, you will serve as a pivotal team member, ensuring smooth issue resolution and managing escalations to successful outcomes.
 
 
 Additionally, you will provide critical situation management from the field, acting as a key liaison between Technical Support, Software Engineering, Field Operations, and other key stakeholders to align customer needs with Commvault&rsquo;s capabilities. Your role is essential in driving customer satisfaction, retention, and long-term success.
 
 
 The Success Account Manager must exhibit a strong work ethic and excel in a dynamic, often unstructured environment. The ideal candidate will be highly strategic, collaborating closely with customers and internal stakeholders to ensure that customers derive maximum value from Commvault services, thereby driving both high Gross Retention Rate (GRR) and Net Revenue Retention (NRR)
 
 
 
 What You&rsquo;ll Do&hellip;
 
 
 
 
 Account/Customer Escalations:
 
 
 
 <ul>
 <li>
 Drive resolution to intricate customer scenarios by coordinating the efforts of the Customer Support, Account Team, Professional Services (including partner resources as necessary), and Commvault Engineering, while keeping all stakeholders aligned.
 </li>
 <li>
 Document issues, set priorities, and track resolutions to meet customer expectations using custom success plans.
 </li>
 <li>
 Resolve low CSAT scores to improve year-over-year.
 </li>
 <li>
 Establish a clear communication schedule and plan with the customer and internal stakeholders.
 </li>
 <li>
 Lead escalation meetings, presenting key success criteria progress.
 
 
 </li>
 </ul>
 
 Support Engagement
 
 
 
 <ul>
 <li>
 Oversee customer support interactions to track and manage critical support incidents.
 </li>
 <li>
 Analyze and document patterns in problem and incident management to enhance customer enablement. Collaborate with internal teams to develop plans and content that improve customer knowledge and reduce resolution time.
 </li>
 <li>
 Collaborate with the support team managers to ensure progress and resolve issues.
 </li>
 <li>
 Discuss ticket priority with customers, understand their business context, and ensure severity aligns with requirements.
 
 
 </li>
 </ul>
 
 Customer Success
 
 
 
 <ul>
 <li>
 Develop and maintain strong, long-term relationships with customers and internal stakeholders.
 </li>
 <li>
 Drive customer outcomes and demonstrate the return on investment of Commvault's technologies.
 </li>
 <li>
 Ensure adherence to processes so that customers are aware of support and escalation procedures to improve resolution times.
 </li>
 <li>
 Ensure customers are progressing through their journey phases in line with the time-sensitive goals set by Commvault Leadership.
 </li>
 <li>
 Identify and suggest opportunities to enhance Enterprise Success Services to improve customer experience.
 
 
 </li>
 </ul>
 
 Revenue And Sentiment Management
 
 
 
 <ul>
 <li>
 Reduce churn and improve retention by identifying and documenting risks through close monitoring of account health and addressing issues before they escalate.
 </li>
 <li>
 Ensure revenue and sentiment targets are met for your assigned book of business.
 </li>
 <li>
 Present the status of revenue, sentiment, and engagement bi-weekly/monthly during internal business reviews, highlighting areas of risk and driving mitigation efforts.
 </li>
 <li>
 Identify opportunities to drive growth with customers, collaborating with internal stakeholders to secure expansions.
 </li>
 <li>
 Forecast customer risks well in advance of critical milestones, enabling the leadership team to develop and implement mitigations that may include contract changes, product adjustments, or additional engagement from various product teams.
 
 
 </li>
 </ul>
 
 Required Skills And Qualities
 
 
 
 <ul>
 <li>
 Passion for Customer Success: A commitment to assisting customers in achieving their goals and utilizing Commvault&rsquo;s solutions to their fullest extent.
 </li>
 <li>
 Team Player: Ability to work collaboratively with internal teams and external partners to support customer success.
 </li>
 <li>
 Outstanding Collaboration Skills: Strong communication and interpersonal skills to build and maintain relationships with both customers and colleagues.
 </li>
 <li>
 Critical and Lateral Thinking: The ability to analyse complex situations, think creatively, and develop effective solutions.
 </li>
 <li>
 Adaptability: Flexibility to handle changing business priorities and the ability to prioritize tasks efficiently.
 </li>
 <li>
 Project Management: Highly organized with strong project management skills, particularly in a fast-paced and evolving product landscape.
 </li>
 <li>
 Technical Competency: Understanding of customer success and/or customer experience methodologies and the ability to align customers&rsquo; business requirements with product capabilities.
 </li>
 <li>
 Communication Skills: Ability to communicate effectively in both written and verbal forms in the required language for the role.
 </li>
 <li>
 Exceptional Presentation Skills: Able to communicate effectively with technical teams and executives, adapting content to suit different audiences.
 
 
 </li>
 </ul>
 
 Who you are?
 
 
 
 <ul>
 <li>
 3+ years in customer success, account management, or a related role.
 </li>
 <li>
 Technical Knowledge: Commvault Certified Professional or willingness to learn.
 </li>
 <li>
 Communication Skills: Excellent written and verbal skills.
 </li>
 <li>
 Problem-Solving: Proven ability to resolve customer issues effectively.
 </li>
 <li>
 Travel Requirements: Limited travel may be required, which varies by region.If you are passionate about customer success and ready to take on a challenging and rewarding role, we encourage you to apply.
 
 
 </li>
 </ul>
 
 You&rsquo;ll love working here because...
 
 
 
 <ul>
 <li>
 Continuous professional development, product training, and career pathing
 </li>
 <li>
 Annual health check-ups, Tuition Reimbursement
 </li>
 <li>
 An inclusive company culture, an opportunity to join our Community Guilds
 </li>
 <li>
 Personal accident cover and Term life cover
 
 
 </li>
 </ul>
 Ready to #makeyourmark at Commvault? Apply now!
 
 
 Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.
 
 
 Commvault&rsquo;s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.
 
 
 Commvault's Privacy Policy
</div>

Success Account Manager (German OR Italian OR Spanish OR Portuguese OR Dutch OR French OR Polish)

<div>
 As an Account Manager at our leading FinTech company, you will serve as the primary point of contact for our merchants, working closely with them to ensure satisfaction and drive adoption of our innovative financial solutions. Through regular engagement and on-site interactions, you will build strong, long-term relationships, identify growth opportunities within your accounts, and contribute to our mission of transforming the financial landscape.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with key stakeholders across assigned client accounts through regular engagement and follow-ups.
 </li>
 <li>
 Serve as the primary point of contact for clients, handling inquiries, resolving issues, and ensuring a high level of client satisfaction.
 </li>
 <li>
 Identify growth opportunities within accounts and proactively drive upselling and cross-selling of additional products and services.
 </li>
 <li>
 Work closely with internal teams to ensure smooth implementation, onboarding, and ongoing delivery of client solutions.
 </li>
 <li>
 Stay up to date with industry trends and competitor activity to provide relevant insights and added value to clients.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, or a related field.
 </li>
 <li>
 2+ years of experience as an Account Manager in the FinTech or financial services industry.
 </li>
 <li>
 Strong understanding of financial products and technology.
 </li>
 <li>
 Excellent communication and interpersonal skills, with the ability to build rapport.
 </li>
 <li>
 Strong organizational skills and the ability to manage multiple accounts effectively.
 </li>
 </ul>
</div>

Account Manager

<div>
 
 Job Description
 
 
 
 We&rsquo;re Hiring! | Sales Development Representative (SDR)
 
 
 &ndash; Talent 360
 
 
 Industry: Business Consulting and Services
 
 
 📍 Location: Nasr City - Hybrid
 
 
 Talent 360 is looking for a driven and ambitious Sales Development Representative (SDR) to join our growing team.
 
 
 This role is ideal for someone who can manage the full sales cycle, build strong client relationships, and ensure high client satisfaction.
 
 
 Key Responsibilities:
 
 
 🔹 Manage the full sales cycle from lead generation to deal closure
 
 
 🔹 Prospect and generate new clients through different channels
 
 
 🔹 Conduct sales calls and meetings with potential and existing clients
 
 
 🔹 Understand client needs and present tailored solutions
 
 
 🔹 Close deals and follow up to ensure long-term client satisfaction
 
 
 🔹 Build and maintain strong relationships with clients
 
 
 🔹 Collect client feedback after onboarding and ensure service quality
 
 
 🔹 Coordinate with internal teams to deliver a smooth client experience
 
 
 Requirements:
 
 
 ✅ 2 years of experience in sales, business development, or related fields (fresh grads are welcome)
 
 
 ✅ Strong communication, negotiation, and presentation skills
 
 
 ✅ Target-driven with a client-focused mindset
 
 
 ✅ Ability to manage multiple opportunities simultaneously
 
 
 ✅ Comfortable with hybrid work (office &amp; remote)
 
 
 We Offer:
 
 
 🏥 Medical &amp; social insurance
 
 
 📚 Continuous learning &amp; development
 
 
 🕘 Working hours: 9&ndash;5 or 10&ndash;6
 
 
 🗓 Fridays &amp; Saturdays off
 
 
 
 Company Description
 
 
 
 Talent 360 is a people management solutions company serving the MENA region, with offices in Egypt and Saudi Arabia. We specialize in helping organizations develop and implement effective people strategies to enhance performance and achieve sustainable success. By focusing on human capital growth, we enable businesses to optimize their workforce and realize their full potential. Our expertise and tailored solutions make us a trusted partner in managing and developing talent.
 
 
 Role Description
 
 
 This is a full-time on-site role for a Sales Account Manager located in Nasr City. The Sales Account Manager will oversee client relationships, ensure customer satisfaction, and drive business growth by identifying new opportunities and managing accounts effectively. Key responsibilities include building strong client connections, providing top-tier customer service, and creating strategies to meet and exceed sales targets. The role also involves generating leads and maintaining effective communication with both clients and internal teams.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 Proven experience in Account Management and Customer Satisfaction
 </li>
 <li>
 Strong skills in Customer Service and Lead Generation
 </li>
 <li>
 Exceptional Communication skills, both written and verbal
 </li>
 <li>
 Demonstrated ability to establish and maintain long-term client relationships
 </li>
 <li>
 Self-motivated, goal-oriented, and capable of meeting deadlines
 </li>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, or a related field is preferred
 </li>
 <li>
 Experience in sales or client relationship management within the MENA region is a plus
 </li>
 </ul>
</div>

Sales Account Specialist

<div>
 At WzGate, we are a technology-driven company specializing in digital marketing and advertising solutions for the real estate sector. As a Sales Account Manager, you will play a key role in expanding our client base, helping real estate brokerages grow through innovative solutions, and building long-term partnerships.
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Sell digital marketing and advertising solutions to real estate brokerages.
 </li>
 <li>
 Identify client needs and propose tailored solutions.
 </li>
 <li>
 Build and maintain strong client relationships.
 </li>
 <li>
 Achieve and exceed sales targets.
 </li>
 <li>
 Update and manage client data on Odoo CRM.
 </li>
 <li>
 Coordinate with internal teams to ensure high-quality service delivery.
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree (Business/Sales background is a plus).
 </li>
 <li>
 Minimum 3 years of B2B sales experience.
 </li>
 <li>
 Experience in digital marketing, software sales, or real estate is preferred.
 </li>
 <li>
 Strong communication and negotiation skills.
 </li>
 <li>
 Self-motivated and results-oriented.
 </li>
 <li>
 Own car is preferred.
 
 
 
 </li>
 </ul>
 
 Salary &amp; Benefits
 
 
 
 <ul>
 <li>
 Competitive salary + attractive commission.
 </li>
 <li>
 Flexible &amp; hybrid working hours.
 </li>
 <li>
 Medical &amp; social insurance.
 </li>
 <li>
 Career growth opportunities.
 
 
 
 </li>
 </ul>
 
 Location:
 
 Maadi, Cairo (Hybrid &ndash; Indoor/Outdoor)
</div>

Sales Account Manager (Maadi)

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