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customer support officer Jobs in Islamabad

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accounts support officer

Cabcall Outsource

<p><b>Job Title:</b> Accounts Support Officer<br/><b>Location:</b> Soan Gardens, Islamabad<br/><b>Working Hours:</b> 12 PM &ndash; 8 PM (Pakistan Time)<br/><b>Salary:</b> PKR 45,000 &ndash; PKR 55,000<br/><b>Job type:</b> Full time, On-site<br/><b>Working Days:</b> Monday-Friday</p><p><b>Role Overview</b></p><p>We are hiring an Accounts Support Officer for our Accounts Department. This is an entry-level position where the primary responsibility is handling calls with UK-based clients/customer. The ideal candidate must be confident on calls, communicate clearly, and have a basic understanding of accounting concepts to address client queries effectively.</p><p><b>Key Responsibilities</b></p><ul><li>Handle inbound and outbound calls with UK-based clients on a daily basis</li><li>Respond to account-related queries professionally and accurately</li><li>Follow up on outstanding payments and billing concerns</li><li>Coordinate with internal accounts team to resolve client issues</li><li>Maintain proper call notes and documentation</li><li>Ensure timely and accurate communication with clients</li></ul><p>Requirements</p><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, BBA, or related field (Fresh graduates encouraged)</li><li>Basic knowledge of accounting principles</li><li>Strong spoken English with a neutral accent</li><li>Confident in handling calls consistently throughout the shift</li><li>Good problem-solving and listening skills</li><li>Basic MS Excel knowledge</li></ul><p>Job Types: Full-time, Contract<br/>Contract length: 11 months</p><p>Pay: Rs45,000.00 - Rs55,000.00 per month</p><p>Work Location: In person</p>

Accounts Support Officer

EMS high school

<p><b>About the Role:</b></p><p><b>We are looking for a highly skilled and detail-oriented Accounts Officer to oversee and strengthen our financial management processes. The ideal candidate will bring 3-4 years of professional experience in the Accounts/Finance field.</b></p><p><b>Key Responsibilities:</b></p><ul><li><b>Supervise day-to-day accounting operations and ensure accurate financial reporting.</b></li><li><b>Prepare, review, and analyze financial statements, budgets, and forecasts.</b></li><li><b>Oversee accounts payable/receivable and ensure timely reconciliations.</b></li><li><b>Manage internal controls, compliance with taxation laws, and statutory requirements.</b></li><li><b>Support and coordinate with internal/external auditors.</b></li><li><b>Lead process improvements and mentor junior accounting staff.</b></li><li><b>Assist management in financial planning, analysis, and decision-making.</b></li></ul><p><b>Requirements:</b></p><ul><li><b>Minimum bachelor&rsquo;s degree in Accounts, Finance, or a related field (Master&rsquo;s or professional certifications like ACCA/CA/ICMA will be a plus).</b></li><li><b>3-4 years of relevant work experience in Accounts/Finance.</b></li><li><b>Strong expertise in accounting principles, taxation, and financial management.</b></li><li><b>Advanced proficiency in MS Excel and accounting software.</b></li><li><b>Strong analytical, leadership, and communication skills.</b></li><li><b>Female candidates will be given preference.</b></li></ul><p><b>What We Offer:</b></p><ul><li><b>Competitive salary and benefits package.</b></li><li><b>Career growth opportunities and professional learning support.</b></li><li><b>A collaborative and performance-driven work environment.</b></li></ul><p>Job Type: Full-time</p><p>Pay: From Rs70,000.00 per month</p><p>Work Location: In person</p>

Accounts Officer

Think Higher Consultants

<p>The Senior Accounts Officer is responsible for overseeing accounts receivable operations, ensuring accurate financial reporting, and maintaining strong internal controls. This role plays a key part in managing cash flow, supervising billing and collection processes, and coordinating with internal and external stakeholders to resolve financial matters efficiently.</p><p><b>Key Responsibilities:</b></p><ul><li>Oversee the preparation, review, and issuance of accurate customer invoices in a timely manner.</li><li>Monitor accounts receivable aging and ensure timely collection of outstanding balances.</li><li>Supervise the posting of customer payments (checks, ACH, wire transfers, credit cards) into the accounting system.</li><li>Review and approve account reconciliations and resolve complex billing discrepancies.</li><li>Communicate with key customers regarding outstanding balances and negotiate payment arrangements when necessary.</li><li>Prepare detailed accounts receivable aging reports and present insights to management.</li><li>Lead month-end and year-end closing activities related to accounts receivable.</li><li>Ensure compliance with company policies, accounting standards, and internal controls.</li><li>Coordinate with sales, customer service, and finance teams to resolve account-related issues.</li><li>Support internal and external audits by preparing required documentation and reports.</li><li>Identify process improvements to enhance efficiency and reduce outstanding receivables.</li></ul><p>Job Type: Full-time</p><p>Work Location: In person</p>

Senior Accounts Officer

Khattaksons Pvt LTD

<p>We require an Admin &amp;Accounts officer to process payments and invoices accurately and in accordance with closely defined procedures and timescales.</p><p>2. Verify calculations and input computer codes for a variety of documents.<br/>3. Check ledgers, statements and accounts to identify errors and take any necessary corrective action, referring more complex items to the supervisor.<br/>4. Respond to customer enquiries and complaints, by telephone or in writing, after having checked the relevant facts from existing records.<br/>5. Carry out any statistical analysis and produce reports as required.<br/>6. Draft any routine correspondence.<br/>7. Undertake routine administrative support procedures, such as assisting with filing, opening post etc.<br/>8. Maintain accurate financial records, including data input to the computer .<br/>Qualification: BBA / MBA/MCOM</p><p>Job Type: Full-time</p><p>Pay: From Rs50,000.00 per month</p><p>Work Location: In person</p>

Admin & Accounts officer

Alpha Corporation

<p><b>Experience:</b> 1 year to 5 years of experience<br/><b>Department:</b> Finance<br/><b>Location:</b> Islamabad</p><p><b>Role Overview</b><br/>The Finance Associate will assist the Finance Department in financial operations, including accounts payable, payroll support, and invoice management. This role is ideal for candidates who are detail-oriented, proficient in Excel, and looking to grow their career in finance while gaining exposure to company-wide financial operations.</p><p><b>Key Responsibilities</b></p><ul><li>Manage accounts payable including vendor invoices, payment processing, and reconciliations.</li><li>Assist in payroll processing, ensuring accuracy and timely disbursement.</li><li>Maintain accurate financial records and assist in monthly reporting.</li><li>Support in budget tracking, expense analysis, and financial documentation.</li><li>Prepare reports, summaries, and Excel-based analysis as required.</li><li>Coordinate with vendors, internal teams, and other departments on finance-related matters.</li><li>Ensure compliance with internal controls, company policies, and standard accounting practices.</li></ul><p><b>Requirements</b></p><ul><li>Bachelor&rsquo;s degree in Accounting, Commerce, Finance or equivalent.</li><li>Strong knowledge of MS Excel (formulas, pivot tables, VLOOKUP, etc.).</li><li>Strong understanding of accounts payable, accounts receivable, and finance operations.</li><li>1 year or up to 5 years of relevant experience.</li><li>High level of accuracy, attention to detail, and organizational skills.</li><li>Ability to work under supervision and meet deadlines.</li></ul><p><b>What We Offer</b></p><ul><li>Competitive salary package with performance-based incentives.</li><li>Medical insurance and provident fund benefits as per company policy.</li><li>Manageable workload within a supportive, growth-oriented work environment.</li><li>Hands-on exposure to full-cycle finance operations.</li><li>Opportunity to grow into Finance Officer / Manager roles in the future.</li><li>Learning environment with real-time financial operations of a growing company.</li></ul><p><b>Company Links:</b></p><p><b>Email:</b> hr@alphacorp.com.pk<br/><b>Website:</b> www.alphacorp.com.pk<br/><b>LinkedIn:</b> https://pk.linkedin.com/company/alphacorporation</p><p>Job Type: Full-time</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Finance &amp; Accounting: 2 years (Required)</li><li>Office operations: 1 year (Required)</li></ul><p>Work Location: In person</p>

Finance & Admin Oficer

Rehab Initiative

<div><div><div><div><b>Posted date</b></div> <div>5th February, 2026</div> <div><b>Last date to apply</b></div> <div>5th March, 2026</div>
</div><br>
<div><div><b>Country</b></div> <div>Pakistan</div> <div><b>Locations</b></div> <div>Islamabad</div>
</div><br>
<div><div><b>Category</b></div> <div>Accounting/Auditing
</div></div><br>
<div><div><b>Type</b></div> <div>Full Time</div> <div><b>Position</b></div> <div>1</div></div></div></div><div></div>
<br><p></p><div><p>We are looking for a competent Accounts Officer to handle the following:</p>
<p>
The candidate must possess an M. Com or MBA qualification with a minimum of 3 to 5 years of relevant experience. Preference will be given to candidates with proficiency in QuickBooks and other accounting software and strong knowledge of the Chart of Accounts.</p>
<ul>
<li><p>Daily bookkeeping and record maintenance.</p>
</li>
<li><p>Tax deduction and timely submission as per prevailing laws.</p>
</li>
<li><p>Preparation and filing of monthly, quarterly, and annual tax returns.</p>
</li>
<li><p>Monthly, quarterly, and annual reporting to management.</p>
</li>
<li><p>Regular updating and compliance of EOBI matters.</p></li></ul></div><p></p>

Corporate Research and Investigations Limited

<div><div><b>Position Overview:
</b><br>
The IT &amp; ISMS Officer supports the IT department by maintaining and operating the IT infrastructure while ensuring compliance with information security policies. The role combines hands-on technical support with responsibilities related to information security, audits, and employee awareness.<br>
</div><div><b>
Core Responsibilities:</b></div><div><b>
1. IT Support &amp; Infrastructure Management:</b></div><ul><li>
Provide technical support to staff for hardware, software, and applications (Windows, MAC OSX, Office 365, G-Suite, Adobe).</li><li>
Install, configure, troubleshoot, and maintain computers, laptops, servers, printers, scanners, and other IT equipment.</li><li>
Assist in creating and managing user accounts, group permissions, and network access in Active Directory.</li><li>
Map and manage network drives and shared folders.</li><li>
Monitor network performance, troubleshoot connectivity issues, and escalate as needed.</li></ul><div></div><div><b><br>
2. System &amp; Server Administration:</b></div><ul><li>
Assist in routine server and network administration tasks, including backups, updates, and system monitoring.</li><li>
Ensure antivirus, security patches, and updates are applied across endpoints and servers.</li><li><b>
Support VPN setup and remote access control for employees.</b></li></ul><div></div><div><b><br>
3. ISMS &amp; Security Compliance:</b></div><ul><li>
Support implementation and maintenance of ISMS policies, procedures, and standards.</li><li>
Assist in conducting internal audits, vulnerability assessments, and external ISMS audits.</li><li>
Monitor security logs, alerts, and incidents, and report findings to the IT Manager.</li><li>
Conduct employee awareness sessions and training on information security practices.</li><li>
Support risk assessment exercises and help in maintaining compliance documentation.</li></ul><div></div><div><b><br>
4. Documentation &amp; Reporting:</b></div><ul><li>
Maintain IT inventory records for all hardware, software, and network devices.</li><li>
Document IT incidents, resolutions, and system configurations.</li><li>
Prepare monthly reports on IT performance, security incidents, and ISMS compliance.</li></ul><div></div><div><b><br>
Other Duties:</b></div><ul><li>
Stay updated with emerging technologies and security trends.</li><li>
Assist the IT Manager with special projects and other tasks as assigned.</li></ul><div></div><div><b><br>
Qualifications &amp; Skills:</b></div><ul><li>
Bachelor&rsquo;s degree in computer science, Information Technology, or related field.</li><li>
2&ndash;4 years of experience in IT support or system administration, with exposure to information security management.</li><li>
Knowledge of Windows, MAC OSX, Office 365, G-Suite, networking, and server administration.</li><li>
Familiarity with ISMS, ISO 27001 standards, and basic security practices.</li><li>
Strong problem-solving, communication, and documentation skills.</li><li>
Ability to work independently and as part of a team.</li></ul></div><div></div>

IT & ISMS Officer

Explore 489+ Accounts support officer in Islamabad this February. Find roles across top companies and apply now to boost your career.

489 accounts support officer jobs In Islamabad

Accounts Support Officer

Accounts Officer

Senior Accounts Officer

Admin & Accounts officer

Finance & Admin Oficer

Accounts Officer

IT & ISMS Officer