administrative assistant

admin and operations officer Jobs in Cairo

admin and operations officer

admin assistant

admin officer - medical

front office administrator

admin officer medical

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To conduct assigned flights in accordance with the detailed provisions of the Airline Operational Manual and in compliance with the respective civil aviation authority-related regulations. He/she must ensure ultimate safety, security, and efficiency are achieved throughout all operated flights; supports and guide the flight/cabin crew, handle emergencies and ad-hoc scenarios effectively, and take control over the flight to ensure successful performance and positive corporate image
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Flies the assigned aircraft from one destination to another in accordance with the given schedules and approved flight plans; carries his/her duties and acts as the ultimate responsible for the aircraft during the assigned flights taking into account the following key factors, in order of priority:
 
 
 </li>
 </ul>
 i. Safety
 
 
 ii. Efficiency
 
 
 iii. Passenger comfort
 
 
 <ul>
 <li>
 Ensures that assigned flights are conducted in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times, implements, monitors and maintains the procedures necessary to ensure the safe and smooth operation of the aircraft undertaken.
 </li>
 <li>
 Ensures timely attendance, proper grooming, fitness and legality of self and Flight Crew for the assigned flights. Conducts pre- flight &ldquo;Briefing&rdquo; to ensure members are acknowledged with flight details; continuously ensures briefing is properly done prior to each action as per the adopted procedures.
 </li>
 <li>
 Liaises with co-pilots (First Officer and Second Officer) and Dispatch Team prior to each flight ensuring flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
 </li>
 <li>
 Ensures, within the safety constraints as detailed in the relevant sections of the Airline&rsquo;s Operations Manual, that the aircraft is flown so as to make most efficient and effective use of fuel during the flight.
 </li>
 <li>
 Ensures the required safety, security, fuel, and transit checks are carried for each flight by the Flight/Cabin assigned crew members before, during and post each flight. Takes necessary action and directs the crew on how to react in case of safety or security irregularities; decides on escalations if needed.
 </li>
 <li>
 Cooperates with the Maintenance Engineers to confirm the aircraft technical status and ensure its suitability to fly; seeks the support of MCC and MROs to raise possible concerns and identify any defects or technical issues; implements the rectification or corrective measure immediately where applicable.
 </li>
 <li>
 Makes sure all the needed documents and technical logs are loaded with necessary accurate data as per the Airline and civil aviation authority regulations and adopted procedures. This includes the technical logbook, journey book, boarding sheets, reports, etc.
 </li>
 <li>
 Ensures that the Airline Operations Manual is distributed, accounted for, maintained, kept up to date, understood and complied with by Flight Crew.
 </li>
 <li>
 Keeps himself/herself up-to-date with the legal requirements of the different regulatory bodies such as, civil aviation authority, Airbus Company and any other relevant regulatory body relating to flights and Flight Crew.
 </li>
 <li>
 Undertakes additional, ground based tasks such as Safety Officer or Security Officer, as directed by the line manager and in accordance with the provisions of Part A of the Airline&rsquo;s Operations Manual.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 Appropriate ATPL License is a must.
 </li>
 <li>
 He/she must pass the technical/psychometric assessment for Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 He/she must pass the Medical Fitness check-up carried for the Pilots as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 </li>
 <li>
 Crew Resources Management Training is considered an advantage.
 </li>
 <li>
 IATA principles &amp; standards relating to security is an advantage.
 </li>
 <li>
 Proficient in Aircraft systems, proficient in Microsoft Office
 </li>
 <li>
 Very good in written and verbal communication skills, Technical reports writing, presentations, etc.
 </li>
 <li>
 Very good in English Language (other local languages in country of employment are an advantage)
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 He/she must have completed a minimum of 4000 hours of flying an aircraft, Airbus 320 is preferred.
 </li>
 <li>
 Experience with low-cost airline is highly desirable.
 </li>
 <li>
 Possesses acceptable industry knowledge in aircraft systems and operating procedures.
 </li>
 <li>
 He/she must possess needed knowledge and exposure to handle any other role delegated to him/her such as security or safety related roles as required by the Airline and respective civil aviation authority regulations.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of implementing policies, procedures, and manuals as per approved standards and regulations.
 </li>
 <li>
 Capable to perform in a changing environment with heavy work-load schedules and ad-hoc scenarios.
 </li>
 <li>
 Composed, self-confident and focused, capable of handling emergencies and threats with efficiency.
 </li>
 <li>
 Proven skills in analysing data, identifying pitfalls and recommending cost-effective solutions.
 </li>
 <li>
 Cost-oriented, possesses effective problem solving and decision-making skills.
 </li>
 <li>
 High accuracy and attention to both results and details.
 </li>
 <li>
 Employs technical expertise and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 
 
 </li>
 </ul>
 "Applications are welcome from both Egyptians and non-Egyptians."
</div>

Type Rated Captain - Airbus 320- Egypt

Dkhoon Emirates

<div>
 
 
 Job Title: International Legal Officer
 
 
 
 
 Location: Egypt
 
 
 
 
 Employment Type: Full-time
 
 
 
 
 
 
 
 Job Summary
 
 
 
 
 
 
 
 We are looking for an experienced International Legal Officer to join our team in Egypt. The successful candidate will provide legal support for the company's international operations, ensuring compliance with applicable laws, reviewing commercial agreements, and managing legal matters across multiple jurisdictions.
 
 
 
 
 
 
 
 Key Responsibilities :
 
 
 
 
 
 <ul>
 
 <li>
 
 Draft, review, and negotiate commercial contracts, NDAs, supplier agreements, and service contracts.
 
 </li>
 
 <li>
 
 Ensure compliance with Egyptian laws and international legal requirements.
 
 </li>
 
 <li>
 
 Provide legal advice on corporate, commercial, labor, and regulatory matters.
 
 </li>
 
 <li>
 
 Coordinate with external legal counsel and government authorities.
 
 </li>
 
 <li>
 
 Support company registrations, licensing, and corporate governance activities.
 
 </li>
 
 <li>
 
 Monitor legal and regulatory updates affecting international business operations.
 
 </li>
 
 <li>
 
 Assist in resolving legal disputes and managing litigation when required.
 
 </li>
 
 <li>
 
 Develop and maintain legal policies, procedures, and compliance documentation.
 
 </li>
 
 <li>
 
 Conduct legal research and provide practical recommendations to management.
 
 </li>
 
 <li>
 
 Maintain organized legal records and documentation.
 
 </li>
 
 </ul>
 
 
 
 
 
 Qualifications :
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor's degree in Law (LL.B.) from a recognized university.
 
 </li>
 
 <li>
 
 3&ndash;5 years of experience in corporate, commercial, or international legal affairs.
 
 </li>
 
 <li>
 
 Strong knowledge of Egyptian corporate and labor laws.
 
 </li>
 
 <li>
 
 Experience reviewing and drafting contracts in English and Arabic.
 
 </li>
 
 <li>
 
 Excellent legal research, analytical, and negotiation skills.
 
 </li>
 
 <li>
 
 Strong communication and interpersonal skills.
 
 </li>
 
 <li>
 
 Ability to manage multiple priorities and work under pressure.
 
 </li>
 
 <li>
 
 Fluent in English and Arabic (written and spoken).
 
 </li>
 </ul>
</div>

International Legal Officer

OneHealth

<div>
 
 Role Overview
 
 
 The Executive Assistant (EA) will provide administrative and coordination support to the Chief HR Officer. This role requires strong organizational skills, attention to detail, and the ability to manage multiple stakeholders across different business units. The EA will support daily operations, ensure smooth communication, and assist in prioritizing key HR initiatives.
 
 
 
 
 
 Key Responsibilities
 
 
 &bull; Manage and coordinate the Chief HR Officer&rsquo;s calendar.
 
 
 &bull; Schedule meetings, prepare agendas, and follow up on action items.
 
 
 &bull; Support internal communication across HR team and other stakeholders.
 
 
 &bull; Prepare basic reports, presentations, and meeting materials.
 
 
 &bull; Maintain organized records, files, and correspondence.
 
 
 &bull; Coordinate travel and logistics when required.
 
 
 &bull; Ensure confidentiality of sensitive employee or entity information.
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 &bull; Bachelor&rsquo;s degree in business administration, HR, or a related field.
 
 
 &bull; Around 2 years of experience in a similar role.
 
 
 &bull; Strong organizational and multitasking abilities.
 
 
 &bull; Good communication and interpersonal skills.
 
 
 &bull; High level of discretion and confidentiality.
 
 
 &bull; Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
 
 
 &bull; Fluent English written and spoken
 
 
 &bull; Ability to work across multiple teams and entities.
 
 
 &bull; Attention to detail and willingness to learn.
 
 
 
 
 
 Preferred Competencies
 
 
 &bull; Exposure to HR function is a plus.
 
 
 &bull; Ability to work in a fast-paced environment.
 
 
 &bull; Proactive attitude and problem-solving mindset.
 
 
 &bull; Strong coordination and follow-up skills.
 
 
 
 
</div>

Executive Assistant

<div>
 
 
 Teleperformance is Hiring: WFM Analyst L2
 
 
 
 Are you passionate about workforce planning, data analysis, and process improvement? Join Teleperformance and help drive operational excellence through workforce optimization and innovation.
 
 
 
 What You'll Do:
 
 
 
 &bull; Analyze workforce data and identify trends to improve efficiency
 
 
 &bull; Develop recommendations to optimize workforce planning and resource utilization
 
 
 &bull; Collaborate with Operations, HR, and IT teams to implement WFM strategies
 
 
 &bull; Drive automation, standardization, and continuous process improvement
 
 
 &bull; Support and train teams on WFM tools and best practices
 
 
 &bull; Monitor performance and contribute to business improvement initiatives
 
 
 &bull; Ensure compliance with company policies and information security standards
 
 
 
 What We're Looking For:
 
 
 
 
 &bull; 2&ndash;5 years of experience in Workforce Management, project management, or process improvement in BPO Industry
 
 
 
 &bull; Bachelor's degree
 
 
 
 &bull; English level: B2 or above
 
 
 
 
 &bull; Hands-on experience working with Alvaria and/or Aspect WFM tools
 
 
 
 &bull; Strong analytical and problem-solving skills
 
 
 &bull; Proficiency in Microsoft Excel, Word, and Outlook
 
 
 &bull; Experience with SQL, BI tools, or Workforce Management software is a plus
 
 
 &bull; Excellent communication and stakeholder management skills
 
 
 &bull; Ability to work in a fast-paced, data-driven environment
 
 
 
 What We Offer:
 
 
 
 &bull; Competitive salary package
 
 
 &bull; Medical and social insurance
 
 
 &bull; Transportation provided
 
 
 &bull; Career growth and development opportunities
 
 
 &bull; Dynamic international work environment
 
 
 
</div>

Workforce Management Analyst

Mixel-Egypt

<div>
 Mixel, a Silvaco Company, is an innovator of high-performance analog mixed signal semiconductor IPs whose solutions are powering Mobile, Display, Camera, Automotive, VR, AR and AI applications.
 
 
 Our mission is to provide our customers and partners with outstanding mixed-signal, silicon-proven IPs, creating in the process a differentiating technology that sets your products apart.
 
 
 At Mixel, you will find an inspiring environment with a strong focus on technical innovation, people well-being, no layers of management, and the freedom to make meaningful contributions in a setting that encourages creative thinking. We value open communication, empathy, mutual trust, and respect.
 
 
 
 Job Description
 
 
 
 The Senior Workday Configuration and HRIS Analyst is the person who makes sure our People systems work the way they should: accurate, efficient, and easy for employees to use. You&rsquo;ll spend part of your time ensuring day-to-day operations run smoothly and part of your time improving on status quo: building new workflows, cleaning up data, and finding ways to make processes less manual and more scalable. We&rsquo;re looking for a Workday HR Analyst who can help us with employee inquiries, implementations, systems builds, and integrations - someone who can take business needs, translate them into system requirements, and deliver solutions that work. Under direction from the Senior Director, HRIS, you&rsquo;ll partner with cross-functional teams to bring new tools online, test changes, and make sure our systems talk to each other the way they should. You will work with partners to solve problems, and guide the rollout of new functionality. You&rsquo;ll train users, create documentation, and keep a close eye on data integrity so our team can make good decisions based on reliable information.
 
 
 <ul>
 <li>
 Translate business needs into system requirements and deliver clean, scalable solutions that improve how we work.
 </li>
 <li>
 Build and maintain integrations between Workday, ATS, compensation and payroll tools, to create smooth, accurate data flow across the company.
 </li>
 <li>
 Identify manual, error-prone processes and lead automation projects that reduce administrative work and improve data accuracy.
 </li>
 <li>
 Own change management for system updates and new technology implementations by creating rollout plans, communications, and training that ensure a smooth transition and strong adoption.
 </li>
 <li>
 Conduct regular system audits, reconciliations, and testing to maintain accurate, compliant, and secure People data.
 </li>
 <li>
 Maintain clear documentation of system configurations, workflows, and policies so they are easy to reference and update as we grow.
 </li>
 <li>
 Stay current on product releases, patches, and industry best practices, proactively recommending opportunities to improve system performance and internal workflows.
 
 
 </li>
 </ul>
 HRIS Management and Technical Support
 
 
 <ul>
 <li>
 Act as an administrator for Workday, including data entry and data maintenance.
 </li>
 <li>
 Troubleshoot issues promptly, document resolutions, and implement preventative measures to avoid repeat problems.
 </li>
 <li>
 Build and maintain Workday dashboards and reports that give the People team, Finance, and leadership clear, actionable insights on headcount, hiring, attrition, compensation, and more.
 </li>
 <li>
 Provide expert support and training to People team members and managers, ensuring they are confident using systems and have what they need to be successful.
 </li>
 <li>
 Maintain the library of job aids, process documentation, and knowledge base articles to enable self-service.
 
 
 </li>
 </ul>
 
 Cross-Functional Partnership
 
 
 
 <ul>
 <li>
 Collaborate with IT, Payroll, Finance, Legal, and Data teams to ensure People systems integrate seamlessly with company infrastructure and support business goals.
 </li>
 <li>
 Partner with People leadership to prioritize system enhancements and technology investments that enable us to scale effectively.
 </li>
 <li>
 Work with cross-functional partners to identify process gaps, test solutions, and implement improvements that make systems more efficient and user-friendly.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Required Qualifications
 
 
 <ul>
 <li>
 5+ years of experience in IT or HR technology roles, ideally in a high-growth or rapidly changing environment.
 </li>
 <li>
 5+ years hands-on experience with Workday HCM including with configuration, maintenance, integration, and end-to-end implementations.
 </li>
 <li>
 Experience working in a Matrixed environment and/or a multi-national company.
 </li>
 <li>
 Proficiency in Excel and comfort working with structured data, including building reports and dashboards.
 </li>
 <li>
 Strong attention to detail and commitment to data integrity, with experience performing audits and ensuring compliance with data privacy regulations.
 </li>
 <li>
 Excellent organizational and project management skills, able to manage multiple priorities and deadlines.
 </li>
 <li>
 Ability to work independently, troubleshoot issues, and solve problems with minimal direction.
 </li>
 <li>
 Exceptional communication and interpersonal skills, with the ability to explain technical concepts and partner effectively with employees at all levels.
 </li>
 <li>
 Adaptability in a fast-paced work environment, eager to continuously improve systems and processes.
 </li>
 <li>
 Proven ability to analyze complex scenarios and recommend strategic, technology-driven solutions that scale.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 All Mixel, a Silvaco Company salary ranges are determined by role, level and geographic location. Within the range, individual pay is determined by work location, role-related knowledge and skills, depth of experience, relevant education or training and additional role-related considerations.
 
 
 Depending on the position offered, equity, bonuses, commission or other forms of compensation may also be provided as part of total compensation package, in addition to full range of medical, financial and other benefits.
 
 
 
 
 WE ARE AN EQUAL OPPORTUNITY EMPLOYER
 
 
 
 
 At Mixel, a Silvaco Company, we do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
 
 
 If you need assistance or an accommodation due to a disability, please contact us at 408.567.1000.
 
 
 https://mixel.com/
</div>

Senior Workday Configuration and HRIS Analyst

Integrant, Inc.

<div>
 
 We're on the lookout for exceptional individuals to join our team as
 
 Principal Data Engineers
 
 . As a part of our team, you'll be driving change and making a significant impact in the gaming industry.
 
 <ul>
 <li>
 Lead the design, development, and maintenance of end-to-end data analytical solutions using Microsoft on-premises and cloud technologies.
 </li>
 <li>
 Engage in collaborative requirement elicitation activities with our valued clientele.
 </li>
 <li>
 Mentor and guide junior team members in the field of data engineering.
 </li>
 <li>
 Showcase your expertise by delivering innovative analytical solutions to our clients and contributing to knowledge transfer within the organization.
 </li>
 
 </ul>
 
 Requirements
 
 
 <ul>
 <li>
 6+ years of experience as a data engineer.
 </li>
 <li>
 Familiarity with analytical architectures including Data Warehouses, Data Lakes and Data Lakehouses.
 </li>
 <li>
 Knowledge of Microsoft relational engines available - both on-premises (MS SQL Server) and on the cloud (Azure SQL, Azure Synapse Analytics Dedicated Pools).
 </li>
 <li>
 Knowledge of query and workload optimization.
 </li>
 <li>
 Knowledge of administrating and managing analytical solutions both on premises and on the cloud.
 </li>
 <li>
 Knowledge of NoSQL offerings on Azure (e.g. CosmosDB).
 </li>
 <li>
 Knowledge of setting up Data Lakes on ADLS gen 2 and Azure Synapse Analytics.
 </li>
 <li>
 Knowledge of using SSIS and Azure Data Factory to set up ETL jobs.
 </li>
 <li>
 Knowledge of setting up OLAP solutions using SSAS.
 </li>
 <li>
 Familiarity with Azure Data Catalog to manage data lake metadata.
 </li>
 <li>
 Knowledge of governance over Azure based analytical solutions including using tools such as Purview, Active Directory, Key Vault, Azure DevOps, etc.
 </li>
 <li>
 Knowledge of using Azure Stream Analytics to capture and analyze data in real time.
 </li>
 <li>
 Knowledge of setting up data warehouse solutions both on-premises (using MS SQL Server) and on the cloud (using Azure Synapse Analytics).
 </li>
 <li>
 Knowledge of Dimensional Modeling (Dimensions, Facts, Slowly Changing Dimensions, Outriggers, Role Playing Dimensions, Junk Dimensions, Degenerate Dimensions, Multi-valued Dimensions, Transactional Facts, Periodic Snapshot Facts and Accumulating Snapshot Facts).
 </li>
 <li>
 Knowledge of implementing common ETL patterns to support data warehouse workloads.
 </li>
 <li>
 Knowledge of using U-SQL, PolyBase and Azure Data Lake Analytics to perform federated querying.
 </li>
 <li>
 Knowledge of PowerBI.
 </li>
 <li>
 Familiarity with SSRS.
 </li>
 <li>
 
 Snowflake Experience:
 
 Experience with Snowflake is required.
 </li>
 </ul>
 
 Nice to Have:
 
 <ul>
 <li>
 An MSc in Computer Science or other relevant field.
 </li>
 <li>
 Familiarity with Azure Databricks.
 </li>
 <li>
 Familiarity with DataOps
 </li>
 <li>
 Familiarity with Azure Cognitive Services.
 </li>
 <li>
 Familiarity with Azure ML.
 </li>
 <li>
 Familiarity with MLOps.
 </li>
 <li>
 Familiarity of containerization tools and frameworks (Docker, Kubernetes, etc.)
 </li>
 <li>
 Familiarity with Azure HD Insight.
 </li>
 <li>
 Familiarity with the Hadoop ecosystems, including tools like Hive, Spark and Kafka.
 </li>
 <li>
 Familiarity with Azure Functions to perform lightweight transformations.
 
 </li>
 </ul>
 
 Benefits
 
 
 <ul>
 <li>
 Salary paid in USD
 </li>
 <li>
 Six-month career advancing opportunities
 </li>
 <li>
 Supportive and friendly work environment
 </li>
 <li>
 Premium medical insurance [employee +family]
 </li>
 <li>
 English language development courses
 </li>
 <li>
 Interest-free loans paid over 2.5 years
 </li>
 <li>
 Technical development courses
 </li>
 <li>
 Planned overtime program (POP)
 </li>
 <li>
 Employment referral program
 </li>
 <li>
 Premium location in Maadi
 </li>
 <li>
 Social insurance
 </li>
 </ul>
</div>

Principal Data Engineer

AllCare.ai

<div>
 
 Company: AllCare.ai | Healthcare Concierge (Care Partner) | Remote (Egypt-based)
 
 
 
 
 
 
 The Mission
 
 
 
 AllCare.ai is an AI-powered healthcare delivery platform that acts as the easy button for Assisted Living operators. We combine advanced artificial intelligence with compassionate onsite care to eliminate the logistical chaos of senior living healthcare. Instead of operators coordinating appointments, transport, and vendors, our technology and field teams bring the entire clinic directly to the resident's doorstep. We don't just coordinate care &mdash; we deliver care.
 
 
 
 
 
 
 The Growth
 
 
 
 We are in a phase of exponential expansion driven by urgent market demand. Today, we support care delivery for over 5,000 residents across California, and we have been doubling our resident base every three months. We're building a remote Healthcare Concierge team in Egypt to serve as the relationship backbone of our business as we scale.
 
 
 
 
 
 
 The Opportunity
 
 
 
 The Provider &amp; Care Operations Specialist will be responsible for coordinating provider logistics including scheduling &amp; routing to ensure smooth day-to-day operations across our provider network. This role serves as the primary operational link between providers, facilities, internal teams, and pharmacy operations to ensure high-quality service delivery and operational efficiency.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Coordinate provider schedules and daily routing.
 </li>
 <li>
 Manage provider assignments and optimize utilization.
 </li>
 <li>
 Communicate with Care partners to confirm schedules, patient census, and operational changes.
 </li>
 <li>
 Coordinate with Care partners, MAs, and Dispatch teams to ensure seamless patient care.
 </li>
 <li>
 Support provider onboarding and operational readiness.
 </li>
 <li>
 Monitor daily operational KPIs and proactively resolve scheduling or service issues.
 </li>
 <li>
 Maintain accurate operational records and reporting.
 </li>
 <li>
 Escalate operational risks and recommend process improvements.
 </li>
 </ul>
 
 
 
 
 
 Who This Is For
 
 
 <ul>
 <li>
 Has 2-5 years of experience in healthcare operations, provider operations, dispatch, care coordination, or logistics.
 </li>
 <li>
 Has strong organizational and multitasking skills.
 </li>
 <li>
 Is comfortable working in a fast-paced, highly dynamic environment.
 </li>
 <li>
 Has excellent written and verbal communication skills.
 </li>
 <li>
 Is highly analytical and detail-oriented.
 </li>
 <li>
 Demonstrates strong ownership, accountability, and problem-solving abilities.
 </li>
 <li>
 Is proficient in Microsoft Excel and comfortable learning new systems.
 </li>
 <li>
 Experience with healthcare providers, scheduling, routing, home health, mobile care, or long-term care operations is highly preferred.
 </li>
 <li>
 On US time, fully. Your work calendar runs on the US Pacific week. You'll take time off when your facilities take time off &mdash; Thanksgiving, Christmas, Memorial Day, Labor Day, and the rest. This isn't a perk we bolted on; it's how the job works.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 B.Pharm or PharmD degree from an accredited Egyptian university.
 </li>
 <li>
 2+ year of experience in community pharmacy, clinical pharmacy, pharmaceutical customer service, or US-facing healthcare BPO. New graduates with strong English and customer orientation will be considered.
 </li>
 <li>
 Fluent written and spoken English. Neutral accent preferred; clarity and warmth required.
 </li>
 <li>
 Willingness and ability to work US Pacific Time hours
 </li>
 <li>
 US holiday calendar. This team observes US federal holidays, not Egyptian holidays. You'll work on Egyptian public holidays when they don't overlap with US ones, and you'll be off when the US is off (Thanksgiving, Christmas Eve/Day, New Year's Day, 4th of July, Memorial Day, Labor Day, and similar).
 </li>
 <li>
 Strong comfort with modern tools &mdash; CRM, task management, communication platforms &mdash; and an AI-forward mindset. Care Partners work alongside AI daily.
 </li>
 <li>
 Detail-oriented, process-disciplined, and calm under pressure.
 </li>
 <li>
 Stable home internet, quiet workspace, and a dedicated laptop setup suitable for remote voice work.
 </li>
 <li>
 Based in Egypt with valid work authorization.
 </li>
 </ul>
 
 
 
 
 
 Nice to Have
 
 
 <ul>
 <li>
 Prior experience serving US clients (healthcare BPO, medical tourism, telehealth).
 </li>
 <li>
 Familiarity with US pharmacy workflows, US drug brand names, and US insurance basics.
 </li>
 <li>
 Experience in a Primary/Secondary account coverage model or named-account service model.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Base salary: $700 USD/month, plus monthly performance bonus up to $400/month based on operational KPIs
 </li>
 <li>
 US holiday calendar &mdash; you're off when your facilities are off (Thanksgiving, Christmas, Memorial Day, Labor Day, and more).
 </li>
 <li>
 Health benefits and paid time off.
 </li>
 </ul>
</div>

Provider & Care Operations Specialist

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