account manager

office manager

project manager

accounts manager

admin & facility director

administration manager

Emdad for Projects Management

<div>
 Ensure full daily management of the Emdad office by being physically present in the office, maintaining a proper work environment for employees, enforcing administrative discipline, ensuring compliance with local laws and regulations, and overseeing the quality and performance of support functions such as Human Resources and Finance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Maintain daily on-site presence and ensure employee attendance and discipline.
 </li>
 <li>
 Follow up on employees' day-to-day needs (workstations, equipment, internet, office readiness, and general working conditions).
 </li>
 <li>
 Manage and control all administrative and operational office activities to ensure a stable, organized, and professional work environment.
 </li>
 <li>
 Ensure compliance with local labor laws, regulations, government requirements, and administrative obligations.
 </li>
 <li>
 Oversee and monitor the performance of office support services, particularly:
 </li>
 <ul>
 <li>
 Human Resources (contracts, attendance, leave, payroll coordination, onboarding, offboarding).
 </li>
 <li>
 Finance support (operational expenses, invoices, petty cash, coordination with accounting).
 </li>
 </ul>
 <li>
 Actively address operational gaps, delays, and inefficiencies impacting employees or service delivery.
 </li>
 <li>
 Establish basic procedures and controls to eliminate administrative chaos, unclear ownership, and dependency on individuals.
 </li>
 <li>
 Ensure proper documentation, filing, and record-keeping for all office and HR matters.
 </li>
 <li>
 Coordinate daily with headquarters and escalate issues promptly when needed.
 </li>
 </ul>
 
 Required Profile
 
 
 
 <ul>
 <li>
 Strong hands-on office and operations management experience.
 </li>
 <li>
 Proven ability to follow up daily and enforce discipline, not a purely administrative role.
 </li>
 <li>
 Practical understanding of HR administration and compliance requirements.
 </li>
 <li>
 High sense of ownership, accountability, and reliability.
 </li>
 <li>
 Ability to work under pressure and manage a growing, evolving office environment.
 </li>
 <li>
 Strong organizational and problem-solving skills
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Human Resources, or a related field.
 </li>
 <li>
 Minimum 5 years of hands-on experience in office management, operations, or administrative management.
 </li>
 <li>
 Practical knowledge of local labor law, social insurance, and government administrative processes.
 </li>
 <li>
 Solid experience supporting HR operations (contracts, attendance, payroll inputs, onboarding/offboarding).
 </li>
 <li>
 Basic understanding of financial administration (operational expenses, invoices, petty cash coordination).
 </li>
 <li>
 Experience working in growing or imperfect environments and bringing structure to unclear processes.
 </li>
 <li>
 High level of integrity, confidentiality, and accountability.
 </li>
 <li>
 Strong organizational, communication, and problem-solving skills.
 </li>
 <li>
 Comfortable coordinating with headquarters and multiple stakeholders
 </li>
 </ul>
</div>

Administration Manager

Fawry MSME Finance

<div>
 <ul>
 <li>
 
 Oversee facility operations including maintenance, security, housekeeping, and office services.
 
 
 </li>
 <li>
 
 Coordinate preventive and corrective maintenance for all equipment, utilities, and workplace assets.
 
 
 </li>
 <li>
 
 Manage vendors and service providers, including contracts, performance, and cost control.
 
 
 </li>
 <li>
 
 Supervise office administration functions such as stationery, office supplies, travel arrangements, and asset management.
 
 
 </li>
 <li>
 
 Ensure timely and proper setup of workstations, meeting rooms, and company events.
 
 
 </li>
 <li>
 
 Handle facility-related budgets, purchasing, and expense tracking.
 
 
 </li>
 <li>
 
 Manage administrative staff, assigning tasks and monitoring daily performance.
 
 
 </li>
 <li>
 
 Lead facility projects such as renovations, space planning, layout changes, or office expansions.
 
 
 </li>
 <li>
 
 Maintain accurate documentation, reports, logs, and inventory records.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <li>
 
 Bachelor&rsquo;s degree in Business Administration or a related field.
 
 
 </li>
 <li>
 
 6+ years of experience in facility management or administration roles.
 
 
 </li>
 <li>
 
 Strong knowledge of building operations, maintenance, safety standards, and vendor management.
 
 
 </li>
 <li>
 
 Excellent leadership, communication, and problem-solving skills.
 
 
 </li>
</div>

Facility & Administration Supervisor

Cleopatra Hospitals Group

<div>
 
 
 Core Responsibilities:-
 
 
 
 
 Operational &amp; Functional Excellence
 
 
 <ul>
 <li>
 Translate business strategy into actionable deliverables for administration and facilities management.
 </li>
 <li>
 Direct the preparation of Administration &amp; Facilities budgets and monitor performance against budgets.
 </li>
 <li>
 Set plans for hospital disposable fixed assets and monitor utilization.
 </li>
 <li>
 Manage day-to-day operations of administrative affairs including maintenance, safety, security, hospitality services (Housekeeping &amp; Laundry), dietitian, governmental affairs and fleet management.
 </li>
 <li>
 Evaluate the performance of external service providers such as maintenance and security companies against hospital objectives.
 </li>
 <li>
 Facilitate alignment of internal processes to overcome operational issues and enhance service efficiency.
 </li>
 </ul>
 
 
 People &amp; Collaboration
 
 
 <ul>
 <li>
 Lead, mentor, and coordinate the administrative and facilities teams to achieve operational goals.
 </li>
 <li>
 Collaborate with internal departments to implement corrective plans based on audit findings.
 </li>
 <li>
 Participate in Safety and Health Committee meetings and ensure action items are implemented effectively.
 </li>
 </ul>
 
 
 Customer, Patient &amp; Stakeholder Focus
 
 
 <ul>
 <li>
 Improve the level of hospitality services provided to patients by setting clear objectives for external service providers.
 </li>
 <li>
 Follow up with the nutrition team to ensure the highest standard of patient nutrition services.
 </li>
 <li>
 Ensure smooth coordination with internal and external stakeholders to address service-related issues promptly.
 </li>
 </ul>
 
 
 Compliance, Safety &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Ensure hospital licenses are current and renewed on time.
 </li>
 <li>
 Supervise proper disposal of medical and non-medical waste in accordance with safety regulations.
 </li>
 <li>
 Monitor compliance with internal and external audit recommendations and track corrective actions.
 </li>
 <li>
 Implement continuous improvement initiatives to enhance operational performance and patient satisfaction.
 </li>
 </ul>
 
 
 Requirements:-
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree at any discipline.
 </li>
 <li>
 10 years of experience, 3 years in the same position.
 </li>
 <li>
 Proven experience of administration &amp; facilities management.
 </li>
 </ul>
</div>

Admin & Facility Director

51Talk

<div>
 
 
 About Us:
 
 
 
 51Talk is a leading international EdTech company known for providing top-quality English language education. We are a dynamic organization with a solid global presence dedicated to making English learning accessible and enjoyable. With a team of over 30,000 dedicated employees and more than 15 branches worldwide, we are committed to delivering exceptional educational experiences.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Manage and maintain company assets (e.g., computers, phones, water dispensers).
 </li>
 <li>
 Oversee vendor relationships, including contract management and issue resolution.
 </li>
 <li>
 Handle procurement of office supplies and stationery.
 </li>
 <li>
 Supervise office facilities and utilities to ensure smooth daily operations.
 </li>
 <li>
 Coordinate logistics and planning for internal and external events.
 </li>
 <li>
 Maintain accurate administrative records and documentation.
 </li>
 <li>
 Prepare and submit expense and budget reports.
 </li>
 <li>
 Assist with employee visa applications and renewal processes.
 </li>
 <li>
 Provide support for ad hoc administrative tasks across departments as needed.
 </li>
 <li>
 Ensure clear and effective communication with internal teams and external vendors.
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Proven experience in administration, office management, or a similar role.
 </li>
 <li>
 Strong interpersonal and vendor management skills.
 </li>
 <li>
 Trilingual:
 
 Fluent in English, and Arabic
 
 (spoken and written).
 </li>
 <li>
 Experience with employee visa processing is a plus.
 </li>
 <li>
 Detail-oriented, reliable, and capable of managing multiple responsibilities.
 </li>
 </ul>
 
 
</div>

Administrative Specialist

COA Holding Company

<div>
 
 Job Summary
 
 
 
 The Office Manager is responsible for managing day-to-day office operations while leveraging prior experience in a clinical or healthcare environment. This role focuses on administrative efficiency, staff coordination, and business operations, ensuring that office processes align with healthcare standards, compliance requirements, and patient-centered practices.
 
 
 Location : Sheraton
 
 
 
 Key Responsibilities
 
 
 
 
 Office Administration &amp; Operations
 
 
 
 <ul>
 <li>
 Manage daily office operations to ensure efficiency and productivity
 </li>
 <li>
 Develop, implement, and maintain office policies and procedures
 </li>
 <li>
 Coordinate schedules, meetings, and internal communications
 </li>
 <li>
 Maintain organized filing systems and administrative records
 
 
 </li>
 </ul>
 
 Healthcare Knowledge Application
 
 
 
 <ul>
 <li>
 Apply knowledge of clinic workflows, medical terminology, and healthcare regulations to office operations
 </li>
 <li>
 Ensure administrative processes align with HIPAA and healthcare compliance standards
 </li>
 <li>
 Support healthcare-related documentation, reporting, and audits as required
 
 
 </li>
 </ul>
 
 Staff Coordination &amp; Supervision
 
 
 
 <ul>
 <li>
 Supervise administrative and support staff
 </li>
 <li>
 Assist with recruitment, onboarding, training, and performance evaluations
 </li>
 <li>
 Promote a professional, compliant, and collaborative work environment
 
 
 </li>
 </ul>
 
 Financial &amp; Administrative Oversight
 
 
 
 <ul>
 <li>
 Oversee invoicing, expense tracking, payroll coordination, and budget support
 </li>
 <li>
 Liaise with accounting, billing, or insurance teams as needed
 </li>
 <li>
 Monitor contracts, vendor agreements, and service renewals
 
 
 </li>
 </ul>
 
 Systems &amp; Records Management
 
 
 
 <ul>
 <li>
 Manage office systems, databases, and document control
 </li>
 <li>
 Coordinate with IT vendors for software, systems, and security support
 </li>
 <li>
 Ensure data accuracy, confidentiality, and secure record management
 
 
 </li>
 </ul>
 
 Vendor &amp; Facilities Management
 
 
 
 <ul>
 <li>
 Manage office supplies, equipment, and facilities maintenance
 </li>
 <li>
 Coordinate with vendors, service providers, and external partners
 </li>
 <li>
 Ensure a safe, organized, and compliant office environment
 
 
 </li>
 </ul>
 
 Required
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Proven experience working in a medical clinic, healthcare facility, or clinical office
 </li>
 <li>
 Strong understanding of healthcare operations, medical terminology, and patient confidentiality
 </li>
 <li>
 Minimum 2 years of office management or administrative leadership experience
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Healthcare Administration, or related field
 </li>
 <li>
 Experience working with healthcare software, EHR/EMR, or healthcare reporting systems
 
 
 </li>
 </ul>
 Interested Candidates can apply on : monica.wassim@coaholding.com
</div>

Office Manager

Amideast

<div>
 Apply For This Job Location:
 
 
 
 Egypt - Cairo Address
 
 
 
 Cairo, Job Type:
 
 
 
 Full-Time Posting Date
 
 
 
 02/05/2026
 
 
 
 Company Description
 
 
 
 Established in 1951, Amideast is an American nonprofit organization dedicated to creating hope, opportunity, and mutual understanding among people in the Middle East, North Africa, and the United States through life-changing opportunities for education and cultural exchanges. Working with local, regional, and international partners, we provide programs and services that improve educational opportunity and quality, expand access to U.S. study, empower youth and women, strengthen local institutions, and develop language and professional skills for success in the global economy. Headquartered in Washington, D.C., Amideast operates offices in 11 countries in the MENA region. For more information, visit us at www.amideast.org.
 
 
 
 Position Description
 
 
 
 The Administration and Procurement Lead position must be ready to mentor, lead, and coordinate administrative and procurement functions. S/he must ensure that the office runs smoothly, and procurement management is cost-effective, and s/he must ensure the efficient implementation of all administrative operations that support programmatic departments. Provide reports to management on a regular basis on the activities managed and cost-cutting initiatives. The Administration and Procurement Lead position is required to mentor team members and support the flow of business by making sure that the professional standards required by Amideast meet all requirements for administrative operations. The Operations Manager guides them in terms of the flow of operations and the required levels of efficiency.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Ensure all operations are carried on in an appropriate, cost-effective way and improve operational management systems, processes, and best practices.
 </li>
 <li>
 Managing the inventory system and ensuring the system is implemented efficiently by the admin and facility specialist through a monthly review.
 </li>
 <li>
 Manage the books inventory system.
 </li>
 <li>
 Manage and handle Cairo Office Procurement requests by issuing purchase orders and generally following the system set in place for this task to ensure the centralization and the accurate implementation of Amideast procurement policy and procedures.
 </li>
 <li>
 Develop and implement procurement plans and strategies to support business needs.
 </li>
 <li>
 Manage yearly contractual agreements negotiations and finalize contracts.
 </li>
 <li>
 Monitor the Administration department's annual budget costs and expenses to ensure that it is being used efficiently and effectively and collaborate with the operations manager in compiling required data.
 </li>
 <li>
 Monitor inventory of office supplies/stationary and the purchasing of new material with attention to budgetary constraints.
 </li>
 <li>
 Monitor all supplier performance, ensure timely delivery of all products, and maintain accuracy in all vendor data.
 </li>
 <li>
 Manage all the communication and negotiations with all vendors to receive the best price and quality, track all orders, and resolve any issues.
 </li>
 <li>
 Study and evaluate formal bids and make recommendations for awarding contracts.
 </li>
 <li>
 Maintaining and updating the yearly supplier database information and price list.
 </li>
 <li>
 Overseeing the day-to-day operations of supplies and facilities for the organization, as appropriate, including maintenance, inventory, logistics, security, and related matters.
 </li>
 <li>
 Deliver data and analytic reports to the operation manager when needed.
 </li>
 <li>
 Manage the administrative workflow, implementing cost reductions when needed.
 </li>
 <li>
 Collaborates with the operations manager to develop an annual work plan for team members.
 </li>
 <li>
 Collaborate with the Operations Manager on any renovations that might occur in the Amideast Cairo office to maintain and standardize the professional image of the organization.
 </li>
 <li>
 Researching and evaluating prospective suppliers.
 </li>
 <li>
 Assist in providing leadership and direction to team members, when needed, including setting goals and expectations and providing guidance and support.
 </li>
 <li>
 Assist the team with complex cases and know when to escalate issues to the Operations Manager as necessary.
 </li>
 <li>
 Conducts fed check procedures on all suppliers.
 </li>
 <li>
 Manage the smooth flow and completion of translation requests of any needed documents to the translation office.
 </li>
 <li>
 Conducts Fed Check procedures on all suppliers as per Amidesat procurement policy.
 </li>
 <li>
 Provide administrative support to the operations manager, including drafting emails, letters, and other correspondences to different vendors and governmental authorities.
 
 
 </li>
 </ul>
 
 Qualifications And Skills
 
 
 
 
 
 Required:
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in commerce or related field
 </li>
 <li>
 5 -7 years of experience in a relative field
 </li>
 <li>
 Proficient user of MS Word, PowerPoint, Excel, and the Internet
 </li>
 <li>
 Good command of spoken and written English and Arabic
 </li>
 <li>
 Excellent Communication Skills
 </li>
 <li>
 Teamwork spirit and ability to work with people and under stress.
 </li>
 <li>
 Openness to learn.
 </li>
 <li>
 Good analytical thinking
 </li>
 <li>
 Good planning and organizational skills
 </li>
 <li>
 High sense of responsibility
 </li>
 <li>
 Very good negotiation skills
 </li>
 <li>
 Focused on accuracy and punctuality.
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 
 
 Preferred:
 
 
 
 
 <ul>
 <li>
 TOEIC score of 700 or equivalent.
 
 
 </li>
 </ul>
 This position description is not intended to be all-inclusive, and the incumbent will perform other reasonable business-related duties as assigned by the immediate supervisor and other managers when necessary. Amideast reserves the right to change duties and responsibilities as the need arises. This position description is not a written or implied contract of employment.
 
 
 The physical demands and work environment that have been described is representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 This position description is an overview of the major functions and requirements of this position. This document is not intended to be an exhaustive list encompassing every duty and requirement of the position; the Employee&rsquo;s Manager may assign other duties as related or as otherwise deemed appropriate and necessary within the general scope, without the need for additional compensation.
 
 
 Amideast is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
 
 
 Positions that involve interaction with children will be required to read, acknowledge, and comply with and attend special training in accordance with the Child Protection and Safeguarding policy. All Amideast representatives must comply with the Code of Conduct and all applicable organizational policies which include but are not limited to, Anti-Human Trafficking and Prevention of Sexual Exploitation and Abuse.
</div>

Administration & Procurement Lead (Egypt)

Al-Mansour Automotive

<div>
 
 
 Job Purpose
 
 
 
 
 
 
 The CE Operations Manager is responsible for end-to-end governance of customer experience performance across the Cadillac network. This includes ownership of CSI results, CRM governance, process audits, training administration, and call center operations, ensuring consistent, luxury-level customer engagement before, during, and after the customer journey.
 
 
 The role ensures that all customer follow-ups, outbound calls, and feedback collection are executed professionally, consistently, and in alignment with Cadillac brand standards, while driving continuous improvement across Sales and Aftersales operations.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 CSI &amp; Customer Experience Performance
 
 
 <ul>
 <li>
 Own and manage Customer Satisfaction Index (CSI) performance across Sales and Aftersales.
 </li>
 <li>
 Track action plans with Sales, Aftersales, and CRM teams to improve customer satisfaction and loyalty.
 </li>
 <li>
 Prepare CSI and CX performance reports on a regular basis.
 </li>
 </ul>
 
 
 Call Center Operations &amp; Customer Follow-Ups
 
 
 <ul>
 <li>
 Oversee call center operations related to customer follow-ups, service completion calls, appointment confirmations, and feedback collection.
 </li>
 <li>
 Audit call scripts, quality standards, escalation protocols, and follow-up timelines in line with luxury service expectations.
 </li>
 <li>
 Monitor call quality, productivity, and customer feedback outcomes.
 </li>
 <li>
 Ensure all customer interactions and follow-ups are accurately recorded in the CRM system.
 </li>
 <li>
 Analyze call center performance data to support CSI improvement initiatives.
 </li>
 <li>
 Ensure timely follow-up and closure of customer issues raised through call center interactions.
 </li>
 </ul>
 
 
 CRM Governance &amp; Data Quality
 
 
 <ul>
 <li>
 Act as the CRM system owner from a governance and compliance perspective.
 </li>
 <li>
 Ensure accuracy, completeness, and integrity of customer data across all customer touchpoints.
 </li>
 <li>
 Monitor CRM usage and adherence by frontline teams and call center agents.
 </li>
 </ul>
 
 
 Process Audit &amp; Compliance
 
 
 <ul>
 <li>
 Ensure compliance with Cadillac brand standards, internal SOPs, and customer journey guidelines.
 </li>
 <li>
 Identify process gaps and lead action plans with relevant departments.
 </li>
 </ul>
 
 
 Training Administration &amp; Capability Development
 
 
 <ul>
 <li>
 Manage training administration for CRM, call center, and customer experience-related programs.
 </li>
 <li>
 Identify training needs based on CSI results, audit findings, and call quality assessments.
 </li>
 <li>
 Coordinate delivery of customer experience, CRM, and call handling training.
 </li>
 <li>
 Maintain training records and certification tracking.
 </li>
 </ul>
 
 
 
 
 
 Reporting &amp; Management Support
 
 
 
 
 
 <ul>
 <li>
 Build dashboards covering CSI, CRM usage, call center performance, audit results, and training KPIs.
 </li>
 <li>
 Support network development and customer experience excellence initiatives.
 </li>
 </ul>
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree (Business Administration, Management, or equivalent preferred).
 </li>
 </ul>
 
 
 Experience &amp; Skills
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Minimum 5&ndash;8 years of experience in CRM, Customer Experience, Call Center Operations, or Quality Management.
 </li>
 <li>
 Automotive, luxury retail, or premium hospitality experience strongly preferred.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 Strong analytical, reporting, and performance management skills
 </li>
 <li>
 Proven experience managing or overseeing call center operations
 </li>
 <li>
 Advanced CRM system knowledge
 </li>
 <li>
 Excellent English communication skills
 </li>
 <li>
 High attention to detail and strong governance mindset.
 </li>
 </ul>
 
 
</div>

Customer Experience Operations Manager

Explore 216+ Administration manager in Cairo this February. Find roles across top companies and apply now to boost your career.