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RAVON PVT LIMITED

Administrative &amp; Client Support ExecutiveLocation: Bahria Civic Centre, Phase 4Job Type: Full-Time, OnsiteRole OverviewWe are looking for a highly organized and efficient onsite Virtual Assistant to support our team and clients in managing administrative tasks, coordinating schedules, and assisting with various projects. The ideal candidate will be detail-oriented, tech-savvy, and capable of handling multiple responsibilities while maintaining a high level of professionalism and communication.Key Responsibilities:Handle incoming and outgoing phone calls, emails, and messagesManage and update client databases, CRM systems, and spreadsheetsProvide customer service and support to clientsAssist with social media management and content creationPrepare and send marketing materials, such as email campaigns and newslettersConduct research and data entry tasks as neededAssist with transaction coordination and communication with clients, agents, and other stakeholdersManage and schedule appointments, meetings, and eventsPerform other administrative tasks as neededAssist with lead generation and follow-upHelp manage and respond to online reviewsAssist with creating and editing real estate marketing materialsHelp with data entry and management of real estate listingsRequirements:Proven experience as a Virtual Assistant or in an administrative support role.Strong organizational and multitasking skills with the ability to manage multiple projects at once.Excellent written and verbal communication skills.High proficiency in office software tools (Microsoft Office Suite, Google Suite, etc.) and project management tools (Asana, Trello, Monday.com).Familiarity with virtual meeting platforms (Zoom, Microsoft Teams, Google Meet) and communication tools (Slack, Email).Tech-savvy with the ability to troubleshoot basic issues related to online tools.Strong attention to detail and ability to work independently with minimal supervision.Ability to adapt to changing tasks and handle urgent requests efficiently.Preferred Tools &amp; Platforms:Project Management: Asana, Trello, Monday.comOffice Suite: Microsoft Office Suite, Google SuiteCommunication Tools: Zoom, Microsoft Teams, SlackContent Management: Google Docs, Microsoft WordTime Management Tools: Toggl, ClockifyJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>How comfortable are you speaking in English on calls? Have you ever handled international clients before?</li><li>How many years of experience do you have as a Virtual assistance ?</li><li>What is Your current salary ?</li></ul>What is your expected salary ?<ul><li>Are you willing to commute to the office location in Bahria Town Phase 4 Islamabad ?</li></ul>Work Location: In person

Administrative & Client Support Executive

UNOPS

<div>
 
 Job Highlight
 
 
 
 Drive smooth office operations by supporting administration, logistics, and client-focused services.
 
 
 
 About
 
 
 
 
 About the Project Office
 
 
 
 Since 1999, UNOPS has been a committed partner in Pakistan, supporting the country&rsquo;s progress toward the Sustainable Development Goals (SDGs). UNOPS focuses on delivering essential services, including strengthening health systems, expanding access to WASH facilities in remote areas, and improving infrastructure for schools and communities. We also support emergency response efforts, delivering critical medical supplies and essential services during times of crisis. Through close collaboration with the Government of Pakistan, development partners, donors, and UN agencies, UNOPS works to build resilient, sustainable communities. Leveraging expertise in project management, procurement, human resources, and infrastructure, we provide tailored solutions that enhance efficiency, reduce risk, and maximize development impact.
 
 
 Role Purpose
 
 
 The Administration Associate performs - and may supervise personnel in delivering - technical and administrative support services across both specialized and generalized processes in administration and logistics to ensure efficient, client-focused and effective service delivery. The incumbent fosters a quality- and results-oriented approach, ensuring the optimal and cost-effective use of office resources.
 
 
 
 Functions / Key Results Expected
 
 
 
 
 Administrative Services Coordination
 
 
 
 <ul>
 <li>
 Coordinate individual work areas and guide personnel on executing standard office transactions, processes and client services, ensuring full compliance with UNOPS rules, regulations, policies and strategies.
 </li>
 <li>
 Monitor team performance against service agreements and assess client satisfaction.
 </li>
 <li>
 Implement control mechanisms for designated administrative services, including maintaining accurate administrative control records such as commitments and expenditures.
 </li>
 <li>
 Oversee inventory control, ensuring proper issuance and tracking of inventory items and supplies.
 </li>
 <li>
 Review travel authorizations, supporting documentation and payment requests.
 </li>
 <li>
 Serve as a designated transactional role in the ERP system
 </li>
 <li>
 Compile data and research information to support the planning of financial resources and administrative budgets for service delivery.
 
 
 </li>
 </ul>
 
 Logistics and Asset Management
 
 
 
 <ul>
 <li>
 Oversee the implementation of logistics systems in line with UNOPS procedures.
 </li>
 <li>
 Coordinate and supervise services related to shipments and customs clearance, travel, event management, administrative surveys, transportation, insurance, building/facility/space management, and office supplies.
 </li>
 <li>
 Coordinate supply and asset management services, including physical verification of inventory items.
 </li>
 <li>
 Ensure timely preparation and submission of periodic inventory reports.
 </li>
 <li>
 Oversee protocol services, including staff registration and securing host government authorizations.
 </li>
 <li>
 Liaise with local authorities regarding authorizations, privileges and immunities for UNOPS personnel, as well as office space and other administrative matters.
 </li>
 <li>
 Compile information on administrative services provided for cost-recovery billing.
 </li>
 <li>
 Supervise transportation services, ensuring client service, regular vehicle maintenance, insurance coverage, and fuel consumption monitoring.
 </li>
 <li>
 Ensure prompt reporting and investigation of vehicle accidents, damage, loss or theft, and maintain updated vehicle history records.
 </li>
 <li>
 Oversee external transportation contractors, including client service delivery and invoice processing.
 
 
 </li>
 </ul>
 
 Knowledge Building &amp; Sharing
 
 
 
 <ul>
 <li>
 Support the organization, facilitation and delivery of training and learning sessions on administrative, logistics, travel, transportation, and asset and inventory management topics.
 </li>
 <li>
 Participate in knowledge-sharing initiatives and Communities of Practice (CoPs), contributing insights and lessons learned.
 </li>
 <li>
 Conduct research on administration-related topics and contribute to the drafting of reports, summaries and briefing notes.
 
 
 </li>
 </ul>
 Education Requirements
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 Secondary school (or equivalent) with 6 years of relevant experience OR
 </li>
 <li>
 Bachelor&rsquo;s degree (or equivalent) in any discipline with 2 years of relevant experience is required.
 
 
 </li>
 </ul>
 
 Desired:
 
 
 
 <ul>
 <li>
 A globally or nationally recognized professional certificate in Administration is desired.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Experience Requirements
 
 
 
 
 Required:
 
 
 
 <ul>
 <li>
 Relevant experience is work in administration, logistics or operations.
 </li>
 <li>
 Experience in the use of collaboration and productivity tools (e.g. MS Office, G-Suite, etc) and web-based management systems is required.
 
 
 </li>
 </ul>
 
 
 Desired:
 
 
 
 
 <ul>
 <li>
 Experience of working in multicultural environments or UN system organizations in a developing country is desired.
 </li>
 <li>
 Experience in development or humanitarian contexts is desired.
 </li>
 </ul>
</div>

Administration Associate

Think Higher Consultants

The Customer Support Officer is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timeWork Location: In person

Customer Support Officer

Khattaksons Pvt LTD

Job SummaryThe Admin Supervisor is responsible for overseeing daily administrative operations of the facility management company, ensuring smooth coordination between teams, clients, vendors, and head office. The role ensures compliance with company policies, proper documentation, staff coordination, and efficient administrative support to operational teams.Key Responsibilities1. Administrative Operations<ul><li>Supervise and manage daily administrative activities across sites.</li><li>Maintain records of contracts, service agreements, staff files, and compliance documents.</li><li>Ensure proper documentation for audits and inspections.</li><li>Monitor office supplies and procurement requirements.</li></ul>2. Staff Coordination &amp; HR Support<ul><li>Supervise attendance, leave records, and staff scheduling.</li><li>Coordinate recruitment documentation and onboarding for site staff.</li><li>Ensure proper deployment of manpower as per contract requirements.</li><li>Handle staff grievances and administrative disciplinary matters.</li><li>Monitor uniform issuance and ID cards.</li></ul>3. Client &amp; Vendor Coordination<ul><li>Coordinate with clients regarding administrative matters.</li><li>Manage vendor documentation, quotations, and approvals.</li><li>Track vendor payments and service agreements.</li><li>Ensure timely submission of invoices and supporting documents.</li></ul>4. Compliance &amp; Reporting<ul><li>Ensure compliance with company SOPs and client requirements.</li><li>Maintain statutory compliance documents (labor laws, EOBI, social security, etc. &ndash; if applicable).</li><li>Prepare monthly administrative reports.</li><li>Support internal and external audits.</li></ul>5. Asset &amp; Inventory Management<ul><li>Maintain asset registers for equipment and tools.</li><li>Monitor issuance and return of materials.</li><li>Coordinate with store/inventory department.</li></ul>6. Financial &amp; Documentation Support<ul><li>Assist finance department with payroll inputs and attendance records.</li><li>Monitor petty cash usage and expense reporting.</li><li>Track contract renewals and insurance documents.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration or related field.</li><li>3&ndash;5 years of administrative experience (preferably in Facility Management, Construction, or MEP industry).</li><li>Strong knowledge of documentation and reporting systems.</li><li>Proficiency in MS Office (Excel, Word, Outlook).</li><li>Good communication and coordination skills.</li></ul>Key Skills &amp; Competencies<ul><li>Leadership &amp; supervision skills</li><li>Strong organizational ability</li><li>Problem-solving mindset</li><li>Time management</li><li>Multitasking capability</li><li>Knowledge of facility management operations</li><li>Attention to detail</li></ul>KPIs (Key Performance Indicators)<ul><li>Accuracy of documentation and records</li><li>Timely submission of reports</li><li>Staff attendance compliance rate</li><li>Client satisfaction feedback</li><li>Vendor coordination efficiency</li><li>Audit compliance score</li></ul>Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Admin Supervisor

The Customer Support Officer is responsible for delivering excellent customer service to clients while supporting the daily administrative operations of the visa consultation firm. This role acts as the primary point of contact for clients and requires strong communication skills, professionalism, and the ability to handle sensitive information with confidentiality.Key Responsibilities:<ul><li>Welcome clients professionally and respond to inquiries via phone, email, and in person</li><li>Provide accurate guidance regarding visa consultation services and appointment procedures</li><li>Schedule, confirm, and manage client appointments efficiently</li><li>Follow up with clients regarding required documentation, payments, and application status</li><li>Address client concerns or complaints politely and professionally</li><li>Maintain strict confidentiality of client personal and immigration-related information</li></ul>Administrative Responsibilities:<ul><li>Maintain and organize client records, files, and documentation</li><li>Support consultants with case-related administrative tasks</li><li>Prepare basic reports, perform data entry, and draft correspondence</li><li>Monitor office supplies and assist in daily office operations</li><li>Coordinate with internal departments to ensure smooth workflow</li><li>Ensure compliance with company policies and procedures</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree</li><li>1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred but not mandatory)</li><li>Good fluency in English (spoken and written) is mandatory</li><li>Strong interpersonal and communication skills</li><li>Disciplined, punctual, and professional in appearance and conduct</li><li>Basic computer proficiency</li><li>Ability to multitask and work effectively under pressure</li></ul>Job Type: Full-timeWork Location: In person

Job Description:The Customer Support Officer is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Key ResponsibilitiesCustomer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timeWork Location: In personJob Type: Full-timeWork Location: In person

Customer Relationship Officer

The Customer Service Representative is responsible for providing excellent customer service to clients while supporting daily administrative operations of the visa consultation firm. This role serves as the first point of contact for clients and requires strong communication skills, discipline, and a professional approach to handling sensitive information.Customer Service Responsibilities:&middot; Greet clients professionally and respond to inquiries via phone, email, and in person&middot; Provide accurate information about visa consultation services and appointment procedures&middot; Schedule, confirm, and manage client appointments&middot; Follow up with clients regarding documentation, payments, and application status&middot; Handle client concerns or complaints in a polite and professional manner&middot; Maintain confidentiality of client personal and immigration-related informationAdministrative Responsibilities:&middot; Maintain and organize client records, files, and documentation&middot; Assist consultants with case-related administrative tasks&middot; Prepare basic reports, data entries, and correspondence&middot; Manage office supplies and support daily office operations&middot; Coordinate with internal departments to ensure smooth workflow&middot; Ensure compliance with company policies and proceduresQualifications&middot; Bachelor&rsquo;s degree&middot; 1&ndash;3 years of experience in customer service or administrative roles (experience in visa/immigration or service industry preferred not mandatory)&middot; Good fluency in English (spoken and written) is mandatory&middot; Strong interpersonal and communication skills&middot; Well-disciplined, punctual, and professional in appearance and conduct&middot; Basic computer skills&middot; Ability to multitask and work under pressureJob Type: Full-timePay: Rs55,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Representative

Explore 432+ Administrative client support executive in Islamabad this February. Find roles across top companies and apply now to boost your career.

432 administrative client support executive jobs In Islamabad

Administrative & Client Support Executive

Administration Associate

Customer Support Officer

Admin Supervisor

Customer Support Officer

Customer Relationship Officer

Customer Service Representative