executive assistant

admin assistant/receptionist Jobs in Doha

admin assistant/receptionist

admin coordinator

administrative manager – women’s beauty salon Jobs in Doha

all rounder beautician (asian candidates preferred) Jobs in Doha

administrative manager women s beauty salon

Shella beauty salon

<p><b>Job Description:</b><br/>We are looking for a highly organized Administrative Manager to join our team at a women&rsquo;s beauty salon. The ideal candidate will oversee daily operations, manage appointments, and ensure the smooth running of the salon.</p><p><b>Responsibilities:</b></p><ul><li>Oversee all administrative operations within the salon.</li><li>Organize schedules and appointments, ensuring the team adheres to them.</li><li>Monitor inventory and supplies to ensure all essentials are available.</li><li>Handle employee and client financial matters.</li><li>Address client concerns and provide immediate solutions.</li><li>Prepare periodic reports on performance, sales, and HR activities for management.</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience managing a beauty salon or a similar environment.</li><li>Strong organizational and administrative skills.</li><li>Excellent customer service and team management abilities.</li><li>Proficiency in basic computer applications (Word, Excel).</li><li>Initiative and problem-solving skills with the ability to work under pressure.</li></ul><p><b>Benefits:</b></p><ul><li>Competitive salary with performance-based incentives.</li><li>Professional and supportive work environment.</li><li>Opportunities for career growth within the beauty industry.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR4,000.00 - QAR7,000.00 per month</p>

Administrative Manager – Women’s Beauty Salon

Royal Beauty Lounge

<p>Royal beauty lounge is inviting applications for the post of Receptionist/Salon supervisor.We are looking for experienced and enthusiastic professional female staffs .Preference is given to candidates who can speak English and Arabic fluently.</p><p>Job Responsibilities:</p><ul><li>Provide leadership of the day to day operations of the reception desk and guest service team</li><li>Properly open and close salon each day according to the Standard Operating Procedures</li><li>Accurately &amp; efficiently book, change and cancel salon appointments</li><li>Acknowledge and greet everyone who enters and leaves the salon facilities</li><li>Complete knowledge of salon menu, packages, facility features and hours of operation</li><li>Utilize salon computers with skill and proficiency</li><li>Maintain salon desk bank &amp; assure closing paperwork is correct and efficient</li><li>Answer the phone promptly and use the guest&rsquo;s name throughout the phone conversation</li><li>Actively promote the salon treatments, services and retail, as well as promotions and/or discounts available</li><li>Handle guests&rsquo; questions and concerns professionally and courteously</li><li>Provide accurate, appropriate and immediate responses to all requests by guests, ensuring complete guest satisfaction</li><li>Maintain clean, safe, fully stocked and well organized work area including all guest areas.</li><li>Develop ability to work without constant direct supervision and remain at assigned post for extended periods of time</li><li>Maintain a positive attitude and contribute toward a quality work environment</li><li>Regularly attend, participate in and support training and staff meetings for the salon</li><li>Assist in all areas of salon operation as requested by management</li><li>Communicate to management any and all occurrences involving staff or guests that require attention</li></ul><p>Email us your CV or reach us on 66248822</p><p>Job Type: Full-time</p><p>Pay: From QAR2,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you speak English?</li><li>Are you currently in Qatar?</li><li>What is your notice period?</li></ul><p>Language:</p><ul><li>Arabic (Preferred)</li></ul><p>Work Location: In person</p>

Ladies Salon - Receptionist

NEW STATE FACILITY MANAGEMENT

<p><b>Job Advertisement: Professional Beautician </b></p><p>A reputed beauty salon in <b>Doha, Qatar</b> is urgently looking for a skilled and experienced <b>Beautician (All-Rounder)</b> to join our team.</p><p>Position: Beautician (All-Rounder)</p><p>Location: Doha, Qatar<br/>Full-Time Job</p><p>Requirements:</p><ul><li>Minimum 2&ndash;3 years of experience in a beauty salon (GCC experience preferred)</li><li>Expertise in:</li><li>Hair cutting, styling &amp; coloring</li><li>Facial &amp; skin care treatments</li><li>Manicure &amp; pedicure</li><li>Waxing &amp; threading</li><li>Makeup (party &amp; bridal)</li><li>Good communication skills</li><li>Friendly and professional attitude</li><li>Ability to handle clients independently</li></ul><p>Responsibilities:</p><ul><li>Provide high-quality beauty services to clients</li><li>Maintain cleanliness and hygiene standards</li><li>Recommend suitable beauty products and treatments</li><li>Ensure customer satisfaction</li></ul><p><b>Interested candidates may send their CV to </b>Email: cvforjobs7070@gmail.com<br/>Contact: 7070 2910, 5013 5135</p><p>Job Types: Full-time, Contract</p><p>Pay: QAR1,800.00 - QAR2,200.00 per month</p>

Beautition

<p><b>Position Overview</b></p><p>We are seeking a proactive and people-oriented <b>Operations &amp; Marketing Coordinator</b> to oversee the smooth day-to-day functioning of a <b>Group of Salons</b>.<br/>This role requires a balanced skill set across <b>salon operations, customer service, product control, marketing activities, and staff coordination</b>. The ideal candidate will support Salon Incharges, ensure management instructions are followed, and contribute to business growth and customer satisfaction.</p><p><b>Key Responsibilities1. Operations &amp; Front Desk Support</b></p><ul><li>Work <b>2 days per week at each salon</b> to cover reception/front desk duties on staff off-days.</li><li>Provide temporary front desk coverage during staff leave or absence.</li><li>Ensure all salons operate efficiently as per management guidelines.</li><li>Support Salon Incharges and ensure their responsibilities are executed effectively.</li><li>Take corrective actions where required and escalate critical issues to management.</li><li>Ensure <b>cleanliness, hygiene standards, and ministry compliance</b> across all branches.</li><li>Coordinate with the <b>accountant, salon driver, and technician</b> to ensure smooth daily operations.</li></ul><p><b>2. Customer Service &amp; Complaints Handling</b></p><ul><li>Review and finalize customer concern forms prepared by Salon Incharges.</li><li>Handle customer complaints professionally and ensure timely resolution.</li><li>Contact customers directly when required to understand and resolve issues.</li><li>Make random customer feedback calls to monitor service quality and consistency.</li><li>Identify recurring issues and implement preventive measures.</li><li>Monitor <b>WhatsApp, Instagram, and other social media platforms</b> to ensure proper customer interaction and escalate concerns when needed.</li></ul><p><b>3. Product &amp; Inventory Management</b></p><ul><li>Monitor product usage and inventory to minimize wastage.</li><li>Maintain proper stock levels and follow approved purchasing standards.</li><li>Ensure all products are used according to salon policies and quality guidelines.</li></ul><p><b>4. Social Media &amp; Marketing Activities</b></p><ul><li>Coordinate with the <b>designer and Salon Incharges</b> to manage social media content.</li><li>Utilize <b>dedicated office days</b> for:</li><li>Online and offline marketing campaigns</li><li>Expanding salon visibility in new areas</li><li>Contacting companies via email, phone, and in-person visits for partnerships</li><li>Attending meetings with corporate clients and collaborators</li><li>Monitor daily social media and WhatsApp interactions to ensure timely responses.</li></ul><p><b>5. Staff Performance &amp; Development</b></p><ul><li>Monitor staff performance using reports and analytics.</li><li>Ensure Salon Incharges and receptionists are performing their duties effectively.</li><li>Recommend improvement plans in coordination with management.</li><li>Conduct staff meetings, training sessions, and motivational activities.</li><li>Maintain strong coordination with Salon Incharges, receptionists, and staff to promote a healthy and professional work environment.</li><li>Coordinate with management for all major decisions.</li></ul><p>Email us your CV or reach us on 66278822</p><p>Job Type: Full-time</p><p>Pay: QAR2,000.00 - QAR3,000.00 per month</p><p>Application Question(s):</p><ul><li>Do you speak English?</li><li>Are you currently in Qatar?</li><li>How many years of experience do you have working in a salon?</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>Work Location: In person</p>

Operations & Marketing Coordinator

Sephora

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><div><b><br>
Client Experience:</b></div><br>
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li></ul><ul><li>
Provide support to the team in difficult situations ensuring client satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPIs.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Provide support for the floor manager as an active co-lead.</li><li>
Use suitable tools (Love Meter and CEE) for analyzing overall satisfaction and propose action plans to enhance the customer experience.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Work in partnership with the Services Manager and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>
Provide support for the Customer Experience Manager in analyzing results and proposing action plans in order to enhance client experience during the skincare shopping experience.
</li><li>Provide support for the Customer Experience Manager by maintaining and enforcing quality customer service and resolving customer service complaints.</li></ul><div></div><div><b><br>
Sales:</b></div><br>
<div></div><ul><li>
Collaborate in achieving skincare sale targets and overall store objectives.
</li><li>Reinforce sales policies and techniques established at Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Provide support for the Customer Experience Manager in analyzing sales results and proposing action plans to achieve set targets.</li><li>
Ensure achievements by the hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost achievements.</li></ul><div></div><div><b><br>
Operations:</b></div><br>
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security) and provide feedback.
</li><li>Contribute to the store projection of an excellent image through cleanliness and product restocking.</li><li>
Together with the Customer Experience Manager, encourage the team to apply and follow established policies and procedures regarding store operations.
</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>
Validate the podium order proposed by the Operations Manager and Podium daily performance is closely monitored.</li><li>
Align with Store Management on Shelving plans, novelties, brand relocations, gird changes, etc. and communicate to your assigned team.</li></ul><div><br>
</div><div><b>People:</b></div><br>
<div></div><ul><li>
Motivate and develop the team through daily coaching / observations.</li><li>
Communicate and inspire the team on business strategy, vision and relevant information through animate briefing, coaching and training.</li><li>
Increase the team&rsquo;s confidence and motivation by praise and feedback for their performance.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the CEM.</li><li>
Coordinate with Store Management and ensure your assigned team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member. Register new staff, report log in issues and oversee gift distribution of your assigned team.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with CEM / SM for final validation according to business needs.</li></ul><div></div><div><b><br>
Business:</b></div><br>
<div></div><ul><li>
Provide support to the Customer Experience Manager / Store Director with knowledge
</li></ul><div>of the market conditions, competition, client needs, etc.</div><ul><li>
Analyze all relevant KPIs and propose action plans for improvement.
</li><li>Develop and propose short and long-term strategies to drive top and bottom line/brands sales.</li><li>
Manages business KPIs and team selling behavior in our higher volume stores, while delivering a memorable customer experience.</li><li>
Proactively provide the HO and CATMAN with product recommendations and qualitative feedback based on local knowledge about the market and client needs.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, training and monthly trends.</li><li>
Plan, implement and oversee in-store promotional events or displays.</li></ul><p></p><div><b><br>
Relationships</b></div><div><b><br>
</b></div><p><b>Internal Relationships: </b>Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.</p><p><b>
External Relationships: </b>Clients, Brand Promoters/Managers Brand Trainers, Security, and Cleaning team.</p><p></p><div><br>
</div><p><b><i>Do not hesitate to apply if you have&hellip; or if you are &hellip;</i></b></p><p><br>
</p><ul><li>Minimum 5 years of experience in retail with proven successful sales and services in store.
</li><li>Minimum 2 to 3 years&rsquo; experience in team management.
</li></ul><ul><li>3 years in the beauty industry.</li><li>
Advanced skincare knowledge.</li><li>
Bachelor&rsquo;s degree.</li><li>
English &ndash;Advanced level.</li><li>
Arabic is a plus.</li><li>
Digital orientation/analytical skills/business acumen.</li><li>
Excellent communication/public speaking skills.</li><li>
Ability to develop and manage people.</li><li>
Commercial awareness.
</li><li>Strong training &amp; coaching ability on product and services.</li><li>
Intermediate MS Office Skills.</li></ul><p></p><p><b><br>
Here, you will find:</b></p><p></p><ul><li><b><br>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Skincare Manager

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><p><b><br>
Client Experience:</b></p><p></p><ul><li><br>
Create amazing customer experiences through strong client focus and collaboration.</li><li>Seek ways to improve client service, solve problems and build strong relationships where the ideas and input of others are welcomed.
</li><li>Embody Sephora Attitude and set an example for the team.
</li><li>Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.</li><li>Provide extensive coaching and training to assist the team in meeting all commercial and operational KPI&rsquo;s.
</li><li>Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>Energize and motivate the team through effective floor management to guarantee an addictive experience for our client.</li><li>Use Sephora&rsquo;s tools and data to measure and analyses and propose action plans to enhance the customer experience.</li><li>Work in partnership with the Training Department and coach the team to offer our Beauty Services to maximize client satisfaction.</li><li>Embolden the team to use our omni channel tools to deliver a customized service.
</li><li>Build a strong relationship with Brand Managers and follow up on Brand BCs.
</li><li>Lead your management team to create a positive and energetic shopping experience to enable achievements in all commercial KPI&rsquo;s.</li><li>Provide support for the Head of Retail in analyzing results and proposing action plans to enhance client experience and drive all related.</li></ul><p></p><p><b><br>
Sales:</b></p><p></p><ul><li><br>
Develop Strategic vision, Sales and Budget Strategies to drive results and maximize sales and profitability.
</li><li>Identify, analyze, and forecast sales and opportunities.
</li><li>Move the organization forward by consistent commitments to meeting objectives &amp; results.</li><li>Implement retail priorities and inspire commercial success.
</li><li>Lead the management team to create a positive and exciting work environment through effective floor management while ensuring that targets are met.
</li><li>Inspire your Services Manager to create a playful and educational experience through the use of digital / OMNI tools to meet services KPI&rsquo;s.
</li><li>Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Balance and drive the sales target among selective, Exclusive and Sephora Collection.
</li><li>Provide support to the Operations teams in analyzing sales results and proposing action plans to achieve set target.</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><p></p><p><b><br>
Operations:</b></p><p></p><ul><li><br>
Manage Day to Day Store Operations.</li><li>Drive operational initiatives and ensure profitability and efficiency of the store.
</li><li>Cultivate creativity &amp; disruption to ensure the store represents our brand and culture, using our policies, values, and best practices as your guide.
</li><li>Optimize and oversee operations with the Operations Manager to ensure efficiency and that the store is compliant with company policies and operational guideline.
</li><li>Inspire the management team to enforce the policies and procedures referring to products, testers, prices, merchandising and other partners (Brands, helpers, security).</li><li>In collaboration with the operation manager ensure the store projects of an excellent image through cleanliness and product restocking.</li><li>Together with the Category Managers, encourage the team to apply and follow established policies and procedures regarding store operations.</li><li>Accurately monitor stock availability and report low stock to the Operation Manager to avoid OOS situations.</li><li>Work with the Operations Manager to ensure that VM, merchandising quality, animation and marketing standards are met.</li><li>Provide Support to the relevant head office department in providing feedback and analyzing data on all operational aspects.</li></ul><p></p><p><b><br>
People:</b></p><p></p><ul><li><br>
Enhance our culture by engaging &amp; inspiring through our Sephora values.
</li><li>Help others grow by understanding their strengths and provide coaching and development.
</li><li>Motivate and develop the Management and store team through daily coaching / observations.
</li><li>Communicate and inspire the team on business strategy, vision and relevant information through animate briefings, coaching, and training.</li><li>Identify, engage in recruiting and developing talent and secure succession plans in collaboration with the Head of Retail.
</li><li>Ensure the team is attending training and a follow-up is done after the training is attended.</li><li>Ensure the team is using our digital learning tool; daily follow up on average training frequency for each team member.
</li><li>Ensure an addictive beauty experience through performing monthly assessments.</li></ul><p>
&bull; Facilitate team monthly meetings with the Customer Experience Manager and Operations Manager to analyze and discuss their performance. &bull; Be accountable for the PCR and PIP process of the entire team and assist your managers where necessary.
</p><ul><li>Oversee the annual leave of the team according to business needs.</li></ul><p></p><p><b><br>
Relationships:</b></p><p></p><p><b><br>
Internal Relationships:</b> Store team (Customer Experience Manager, Operation Store Manager, Category Managers, Supervisors, Beauty Consultants, Cashiers), Head of Retail and office teams.</p><p><b>
External Relationships:</b> Suppliers, Brand promoters/managers/trainers, Security, Cleaning team.</p><p></p><p><b><br>
Do not hesitate to apply if you have&hellip; or if you are &hellip;</b></p><p></p><ul><li><br>
Passion for excellence.
</li><li>Previous retail management experience at an equivalent sales volume store.</li><li>Excellent organizational, analytical and management skills. Experience as a hands-on leader who loves being on the sales floor to motivate, coach, and help teams succeed.
</li><li>A knack for attracting, identifying, and inspiring employees.</li><li>Strong emotional intelligence, resilience, communication, and the ability to influence team members.
</li><li>Digital orientation/analytical skills/business acumen.
</li><li>Intermediate MS Office skills.
</li><li>Ability to deal with Ambiguity.</li><li>Commercial &amp; Financial awareness.
</li><li>Passionate about sales, floor, customers, and services</li><li>Advanced Product Knowledge.</li><li>Intermediate knowledge on health and safety procedures.
</li><li>Minimum 7 to 8 years&rsquo; experience in store management</li><li>Bachelor's degree.</li><li>English - Advanced level; Arabic is a plus.</li><li>Flexible availability to work nights, overnights, weekends, and holidays.</li></ul><p></p><p><b><i><br>
Here, you will find:</i></b></p><p></p><ul><li><b><br>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit.</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead.</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference.</li></ul></div>

Store Director

<div><p>At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential and making a difference every day. Together, we belong to something beautiful.</p><p></p><p><br>
Since its inception in 1969 in Limoges, France, and as part of the LVMH Group since 1997, Sephora has been disrupting the prestige beauty retail industry. Today, Sephora continues to break with convention to drive its mission: champion a world of inspiration and inclusion where everyone can celebrate their beauty.</p><p></p><p><br>
With 56,000 employees in 35 countries, we connect customers and beauty brands within the world&rsquo;s most passionate beauty community. With a curation of nearly 500 brands, and our own label, Sephora Collection, we offer the most unique and diverse range of products: fragrances, makeup, hair care, skincare... and much more.</p><p></p><p><b><br>
You will excel and enjoy this position if you are ready to actively handle the following missions :</b></p><p></p><div><b><br>
Client Experience:</b></div><br>
<div></div><ul><li>
Embody Sephora Attitude and set an example in front of the team.</li><li>
Provide support to the team in difficult situations ensuring client&rsquo;s satisfaction.
</li><li>Provide extensive coaching and training to assist the team in meeting all operational KPI&rsquo;s.</li><li>
Take over floor leadership segments and ensure the floor is always managed and covered.</li><li>
Energize and motivate the team through effective floor management to guarantee an addictive experience for our clients.</li><li>
Inspire the team to use digital tools to deliver a customized service.</li><li>
Maintain and enforcing quality customer service and resolving customer service complaints.</li><li>
Ensure stock levels and merchandising are accurate and consistent to avoid an OOS situation for the customer.</li></ul><div><br>
</div><div><b>Sales:</b></div><ul><li>
Inspire the team in achieving operational KPI&rsquo;s and educate them on how operational KPIs will contribute towards commercial KPIs - create improvement plans to drive them.</li></ul><br>
<div></div><ul><li>
Reinforce sales policies and techniques established at the Sephora University with all team members.
</li><li>Ensure adequate stock to drive the sales target among selective, exclusive and Sephora Collection.</li><li>
Ensure adequate beauty tools to achieve the desired market share for services.</li></ul><ul><li>
Ensure achievements by hour are shared with colleagues and are an active part of animating the floor and motivating the team.
</li><li>Create disruptive internal competitions to motivate the team and boost the achievements.</li></ul><div></div><div><b><br>
Operations:</b></div><br>
<div></div><ul><li>
Apply the policies and procedures referring to products, testers, prices, merchandising, other partners (shareholders, helpers, security), etc. according to Sephora standards.</li><li>
Contribute to the shop&rsquo;s projection of an excellent image through cleanliness and product restocking.</li><li>
Together with Customer Experience Manager and Store Director, encourage the
</li></ul><div>team to apply and follow established policies and procedures regarding store operations.
</div><ul><li>Elevate Cash Leaders to implement Sephora Attitude while making sure that operational tasks are aligned such as SBP, Mobile POS, Gift Wrapping, and engraving. Ensuring the BTG area is always kept well and merchandised as per Sephora standards.
</li><li>Implementing all the tools at POS.</li></ul><ul><li>
Adhere to Return items policy in accordance with audit procedure.
</li><li>PLVs and supply for the cash counter must be maintained weekly.
</li><li>Coordinate the excess stock to Supply Chain team.</li><li>
Cash operations should be executed as per Sephorapedia, while making sure that closing/opening procedures are in place and that discrepancies are reported.</li><li>
Ensure that cameras, cash detector, security tag, and sensormatic machines are working in all areas.
</li><li>Comply with company audit procedure.</li></ul><ul><li>
Shop floor, storage room, and shared drive all must be maintained as per Sephorapedia and BOM guidelines.</li><li>
Control and achieve stock variance tolerance.
</li><li>Daily/weekly/monthly/ and animation/maintenance checklists are maintained.</li><li>
Oversee Supplier invoices documentation.</li><li>
Inventory control reports maintenance on a weekly/monthly basis.</li><li>
All legal documentations must be available in store for random checks.</li><li>
Organizing all the physical documents related to cash audit counting 6 months.</li><li>
Coordinate with Category Managers and Supply Chain team to ensure stock levels are controlled.</li><li>
Inventory and stock management procedures must be maintained accurately.
</li><li>Manage a defined process in the storeroom for all returns/credits/transfers in accordance with Sephorapedia and audit guidelines.</li><li>
Maintain the storeroom and the allocation of space for stock as per the BOM.</li><li>
Liaise with Supply Chain to follow up on stock and deadlines whenever required.
</li><li>Maintain weekly report on negative stock counts.</li><li>
Ensure that core operations on SIM are organized as per business requirements and supplier invoices.</li></ul><div></div><div><b><br>
People:</b></div><br>
<div></div><ul><li>
Inspire the team on business strategy, vision and relevant information through animate briefings, coaching and training.</li><li>
Increase the team confidence and motivation by praise and feedback for their performance. appreciate, recognize and celebrate each success.</li><li>
Identify, engage in recruiting and develop talents and secure succession plans in collaboration with the Store Director.</li><li>
Ensure the team is attending training and follow-up is done after the training is attended.</li><li>
Ensure the team is using Axonify as E-learning tool; daily follow up on average training frequency for each team member.</li><li>
Ensure an addictive beauty experience through performing monthly assessments.
</li><li>Facilitate team monthly meetings to analyze and discuss their performance.</li><li>
Be responsible for the PCR and PIP process of the entire assigned team.</li><li>
Oversee the annual leave of the team and liaise with the Store Director for final validation according to business needs.</li><li>
Train existing and new team members on emergency situations (evacuation/safety).</li></ul><div></div><div><b><br>
Business:</b></div><br>
<div></div><ul><li>
Provide support to the Store Director with knowledge of the market conditions, competition, client need, etc.</li><li>
Develop and propose short- and long-term strategies to drive top and bottom line/brands sales.</li><li>
Put in place action plans to boost business and maximize product performance, leveraging stock management knowledge.</li><li>
Ensure Security, Cleaning team, and Contractors are aligned with Sephora guidelines.</li><li>
Maintain a safe working environment for clients and team members.</li><li>
Identify and analyze Key Performance Indicators such as Conversion rate, Average Basket, Market Share, etc. and propose action plans accordingly.</li><li>
Contribute to all relevant business reports.
</li><li>Network with other stores and head office departments and take on area responsibilities.</li></ul><div></div><div><b><br>
Store Operations:</b></div><br>
<div></div><ul><li>
Ensure the maintenance of store, common areas and stock is as per Sephora requirement.
</li></ul><ul><li>Ensure that the store is checked regularly and if any maintenance needed, reaction is prompt and effective.
</li><li>All window installations, podiums, pop ups and animation permits must be requested and installed on time, while meeting the requirements set.</li><li>
Beauty Hub screens and visuals must be updated as per Marketing team requirements.</li><li>
Maintain a good relationship with all external contractor and counterparts.
</li><li>Organizing the back office as per new &ldquo;BOM&rdquo; guidelines.</li></ul><p></p><div><b><br>
Relationships</b></div><div><b><br>
</b></div><p><b>Internal Relationships: </b>Store team (Store Manager/Director, Supervisor, Beauty Consultants), and Head Office teams.</p><p><b>
External Relationships: </b>Suppliers, Brand promoters/managers/trainers, Security, Cleaning team and Contractors.</p><p></p><div><br>
</div><p><b><i>Do not hesitate to apply if you have&hellip; or if you are &hellip;</i></b></p><p><br>
</p><ul><li>Minimum 2 years&rsquo; experience in team and people management.</li><li>
Minimum 5 to 6 years&rsquo; experience in operations.</li><li>
Bachelor&rsquo;s degree.</li><li>
Intermediate product knowledge.</li><li>
Advanced knowledge in health and safety procedures.</li><li>
Advanced knowledge in operations.</li></ul><ul><li>
Programming knowledge and Oracle BI &amp; SIM knowledge is a plus.
</li><li>English &ndash; Advanced level, Arabic is a plus.</li><li>
Proficient in MS office.</li><li>
Knowledge of cash management principles and/or procedures.</li><li>
Problem solving and decision-making abilities.</li><li>
Ability to develop and manage teams and people.</li><li>
Organized, structured and process oriented.</li></ul><p></p><p><b><br>
Here, you will find:</b></p><ul><li><b>
Community,</b> in which authenticity is embraced, and the strength of our differences fuels our collective spirit</li><li><b>
Culture </b>of empowerment, learning &amp; growth, that offers you the tools, space and opportunity to learn, innovate and lead</li><li><b>
Work that brings fulfillment.</b> From delighting clients every day, to inspiring our industry at large, every action makes a difference</li></ul></div>

Store Operations Manager

Explore 738+ Administrative manager women s beauty salon in Doha this March. Find roles across top companies and apply now to boost your career.