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ai applications ops lead, gps

ai applications ops lead gps

Scale AI

<div>
 Role Overview
 
 
 Scale&rsquo;s rapidly growing Global Public Sector team is focused on using AI to address critical challenges facing the public sector around the world. Our core work consists of:
 
 
 <ul>
 <li>
 Creating custom AI applications that will impact millions of citizens
 </li>
 <li>
 Generating high-quality training data for national LLMs
 </li>
 <li>
 Upskilling and advisory services to spread the impact of AI
 
 
 </li>
 </ul>
 As a Production AI Ops Lead, you will design and develop the production lifecycle of full-stack AI applications, while supporting end-to-end system reliability, real-time inference observability, sovereign data orchestration, high-security software integration, and the resilient cloud infrastructure required for our international government partners.
 
 
 At Scale, we&rsquo;re not just building AI solutions&mdash;we&rsquo;re enabling the public sector to transform their operations and better serve citizens through cutting-edge technology. If you&rsquo;re ready to shape the future of AI in the public sector and be a founding member of our team, we&rsquo;d love to hear from you.
 
 
 
 You will:
 
 
 
 <ul>
 <li>
 Own the production outcome: Take full accountability for the long-term performance and reliability of AI use cases deployed across international government agencies.
 </li>
 <li>
 Ensure Full-Stack integrity: Oversee the end-to-end health of the platform, ensuring seamless integration between the AI core and all full-stack components, from APIs to UI, to maintain a responsive and production-ready environment.
 </li>
 <li>
 Scale the feedback loop: Build automated systems to monitor model performance and data drift across geographically dispersed environments, ensuring the right levels of reliability.
 </li>
 <li>
 Navigate global compliance: Manage the technical lifecycle within diverse regulatory frameworks.
 </li>
 <li>
 Incident command: Lead the response for production issues in mission-critical environments, ensuring rapid resolution and building the guardrails to prevent them from happening again.
 </li>
 <li>
 Bridge the gap: Translate deep technical performance metrics into clear insights for senior international government officials.
 </li>
 <li>
 Drive product evolution: Partner with our Engineering and ML teams to ensure the lessons learned in the field directly influence the technical architecture and decisions of future use cases.
 
 
 </li>
 </ul>
 
 Ideally, you have:
 
 
 
 <ul>
 <li>
 Experience: 6+ years in a high-impact technical role (SRE, FDE or MLOps) with experience in the public sector.
 </li>
 <li>
 Global perspective: Familiarity with international government security standards and the complexities of deploying sovereign AI.
 </li>
 <li>
 System architecture proficiency: Proven experience maintaining production-grade applications with a deep understanding of the full request lifecycle-connecting frontend/API layers to the backend and AI core.
 </li>
 <li>
 Modern AI Stack expertise: Proficiency in coding and the modern AI infrastructure, including Kubernetes, vector databases, agentic development, and LLM observability tools.
 </li>
 <li>
 Ownership: You treat every production deployment as your own. You race toward solving hard problems before the customer even sees them.
 </li>
 <li>
 Reliability: You understand that in the public sector, a model failure may be a risk to public safety or privacy.
 </li>
 <li>
 Customer communication: The ability to explain to a high-ranking official why the performance of the system has degraded and how we are fixing it.
 
 
 </li>
 </ul>
 
 
 PLEASE NOTE:
 
 
 
 Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
 
 
 
 
 About Us:
 
 
 
 
 At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
 
 
 
 
 We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
 
 
 
 
 We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
 
 
 Know Your Rights poster
 
 
 for additional information.
 
 
 
 
 We comply with the United States Department of Labor's
 
 
 Pay Transparency provision
 
 
 .
 
 
 
 
 
 PLEASE NOTE:
 
 We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants&rsquo; needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
 
</div>

AI Applications Ops Lead, GPS

<div>
 At Scale, we develop reliable AI systems for the world&rsquo;s most important decisions. As Scale&rsquo;s Field Marketing and Events team continues to grow alongside our expanding Global Public Sector (GPS) business unit, we seek a talented and motivated Field Marketing and Events Associate to support our Marketing and Communications team in their event and field marketing initiatives. These initiatives include, but are not limited to, third-party trade show sponsorships, Scale-hosted executive events, Scale-hosted webinars, and our annual GPS flagship conference, Scale AI Base Camp.
 
 
 You will join a rapidly growing part of the business with the opportunity to support event execution, impact lead generation, and pipeline growth, and contribute to event programming with the largest names in AI. The successful candidate will have a solid understanding of event coordination, strong project management skills, a strategic mindset, and a passion for AI and technology.
 
 
 
 Event Planning &amp; Execution
 
 
 
 <ul>
 <li>
 Support the execution of all planning and logistics for regional (EMEA) conferences and events, including but not limited to: Global Public Sector executive dinners, sponsorship activations, executive speaking engagements, and sponsored conferences.
 </li>
 <li>
 Support event sponsorship programs by tracking assets, deliverables, and engagement opportunities across events.
 </li>
 <li>
 Assist in coordinating Scale&rsquo;s annual GPS conference, Scale AI Base Camp, including venue and supplier relations, logistics, and attendee invites.
 </li>
 <li>
 Coordinate support for GPS participation in Scale&rsquo;s annual AI Leadership Summit, focusing on attendee invites and speaker outreach where required.
 </li>
 <li>
 Maintain organised event plans, trackers, and internal documentation to ensure smooth execution and visibility across the Global Public Sector team and other business units.
 </li>
 <li>
 Partner with Product Marketing and design to help coordinate collateral, signage, digital assets, and other event materials.
 </li>
 <li>
 Assist with core operational tasks, including invoicing, expense tracking, and budget monitoring.
 </li>
 <li>
 Interface with internal executive teams to support their participation in Scale-hosted events.
 
 
 </li>
 </ul>
 
 Marketing Collaboration &amp; Operations
 
 
 
 <ul>
 <li>
 Align with growth marketing on marketing campaigns and event reporting.
 </li>
 <li>
 Collaborate cross-functionally with GTM, Product Marketing, Communications, Growth Marketing, Brand, and EPD teams to consistently articulate Scale AI&rsquo;s vision and value proposition.
 </li>
 <li>
 Track event campaign performance and ROI through Salesforce, providing detailed recaps and metrics.
 
 
 </li>
 </ul>
 
 Travel
 
 
 
 <ul>
 <li>
 Willingness to travel up to 40% in order to execute on in-person events across international locations.
 
 
 </li>
 </ul>
 
 Ideally You'd Have:
 
 
 
 <ul>
 <li>
 3+ years of experience in event management, including previous work experience within GCC countries.
 </li>
 <li>
 Experience supporting events ranging from 30 to 500+ attendees.
 </li>
 <li>
 Strong project management skills with the ability to multi-task while liaising across internal teams and multiple stakeholders.
 </li>
 <li>
 Impeccable attention to detail and a proactive, self-starting approach to troubleshooting.
 </li>
 <li>
 Strong vendor management skills.
 </li>
 <li>
 Must be punctual, professional, reliable, self-motivated, and results-driven.
 </li>
 <li>
 Excellent communication skills for interfacing with the world&rsquo;s leading executives and their teams.
 
 
 </li>
 </ul>
 
 Nice to Haves:
 
 
 
 <ul>
 <li>
 Native or proficient in Arabic.
 </li>
 <li>
 Experience with Hubspot, Salesforce, and project management tools.
 </li>
 <li>
 Collaborative attitude and the ability to work effectively across various timezones.
 
 
 </li>
 </ul>
 
 
 PLEASE NOTE:
 
 
 
 Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants.
 
 
 
 
 About Us:
 
 
 
 
 At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Cisco, DLA Piper, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications.
 
 
 
 
 We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status.
 
 
 
 
 We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's
 
 
 Know Your Rights poster
 
 
 for additional information.
 
 
 
 
 We comply with the United States Department of Labor's
 
 
 Pay Transparency provision
 
 
 .
 
 
 
 
 
 PLEASE NOTE:
 
 We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants&rsquo; needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
 
</div>

Field Marketing & Events Manager, GPS

Snoonu

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for an experienced
 
 AI Project Manager
 
 to facilitate the successful delivery of AI and ML initiatives. In this role, you will coordinate cross-team integrations and communications, manage timelines, and ensure projects are delivered on schedule, within budget, and in line with defined objectives. You will also monitor key metrics and track the status of integrations to ensure seamless execution.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Support end-to-end project delivery, ensuring timelines, budgets, and objectives are met.
 </li>
 <li>
 Coordinate cross-functional teams and internal integrations, enabling clear and efficient collaboration.
 </li>
 <li>
 Plan project schedules, track progress, and proactively identify and manage risks.
 </li>
 <li>
 Serve as the initial point of contact for stakeholders, providing clear updates and managing expectations.
 </li>
 <li>
 Ensure smooth integration of AI initiatives with broader organizational projects and processes.
 </li>
 <li>
 Promote best practices in project delivery, documentation, and continuous improvement.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Project Management.
 </li>
 <li>
 Strong familiarity with core technology concepts, from architecture to delivery workflows.
 </li>
 <li>
 Hands-on experience navigating end-to-end AI/ML project lifecycles, from scoping and data readiness to deployment and iteration.
 </li>
 <li>
 4+ years of project management experience in AI, ML, or tech-driven environments.
 </li>
 <li>
 Proven track record of delivering complex projects on time and within scope.
 </li>
 <li>
 Strong skills in planning, risk management, stakeholder communication, and team coordination.
 </li>
 <li>
 Expertise with monitoring and analytics tools such as Amplitude, Tableau, Looker, or similar.
 </li>
 <li>
 SQL knowledge for basic checks, validation, and tracking.
 </li>
 <li>
 Familiarity with project management tools (Jira, Asana, Trello, etc.).
 </li>
 <li>
 Excellent problem-solving, organizational, and interpersonal skills.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Experience within delivery/logistics industries.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

AI Project Manager

Team Moxim

Job Opportunity: AI Solutions ArchitectLocation: Mesaieed, Qatar Company: Team MoximAbout UsTeam Moxim is a cutting-edge technology company specializing in artificial intelligence, machine learning, and digital transformation solutions. With a strong presence in Mesaieed, we empower businesses to harness AI for smarter decision-making, operational efficiency, and innovation. As we expand, we are seeking a visionary AI Solutions Architect to design and deliver advanced AI-driven systems.Role OverviewWe are looking for an AI Solutions Architect to lead the design, development, and deployment of AI solutions. This role requires a professional with deep expertise in AI technologies, cloud platforms, and enterprise integration. You will be responsible for shaping Team Moxim&rsquo;s AI strategy, ensuring scalable solutions, and driving innovation across industries.Key Responsibilities<ul><li>Design and architect AI solutions tailored to client needs.</li><li>Oversee development and deployment of machine learning models and AI applications.</li><li>Collaborate with business leaders and technical teams to align AI strategy with organizational goals.</li><li>Ensure compliance with data governance, security standards, and ethical AI practices.</li><li>Monitor KPIs, system performance, and solution effectiveness.</li><li>Manage resources, budgets, and vendor relationships.</li><li>Lead and mentor AI engineers and data scientists.</li><li>Represent Team Moxim in AI industry forums, conferences, and professional networks.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Artificial Intelligence, Data Science, or related field.</li><li>8+ years of experience in AI/ML solution design, with at least 3 years in an architect-level role.</li><li>Strong knowledge of machine learning frameworks (TensorFlow, PyTorch, Scikit-learn).</li><li>Experience with cloud platforms (AWS, Azure, Google Cloud) and enterprise integration.</li><li>Proven track record of delivering scalable AI solutions.</li><li>Excellent leadership, organizational, and communication skills.</li><li>Ability to thrive in a fast-paced, innovation-driven environment.</li></ul>Why Join Us?<ul><li>Lead AI initiatives at one of Qatar&rsquo;s premier technology innovators.</li><li>Play a key role in shaping Team Moxim&rsquo;s digital future.</li><li>Competitive salary and benefits package.</li><li>Opportunities for career growth and professional development.</li><li>Collaborative and forward-thinking work culture.</li></ul>Pay: Up to QAR32,000.00 per monthWork Location: In person

AI Solutions Architect

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The GM Operations is responsible for leading the execution and performance of end-to-end operations across all business verticals (Food, Grocery, Snoomart, Logistics, Marketplace Services).
 
 
 This role drives operational excellence, ensures marketplace balance (supply-demand-logistics), and delivers sustainable growth with strong unit economics. The GM Operations translates company strategy into scalable execution frameworks while owning operational performance metrics and contribution margin.
 
 
 This position is going to own the responsibility of the entire supply and demand planning. Additionally, it will be owning all the fleet optimization responsibilities, ensuring that we have enough drivers at the right time at the right place.
 
 
 This role reports to the COO, with a dotted-line reporting relationship to the CEO &ndash; Qatar.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Operational Execution &amp; Performance Governance
 </li>
 <li>
 Lead daily operational performance across all verticals.
 </li>
 <li>
 Drive SLA adherence, delivery time reduction, and service reliability.
 </li>
 <li>
 Establish scalable SOPs and performance dashboards.
 </li>
 <li>
 Build clear KPI trees linking frontline metrics to P&amp;L impact.
 </li>
 <li>
 Ensure real-time performance monitoring across all operational layers.
 </li>
 <li>
 Marketplace &amp; Supply Optimization
 </li>
 </ul>
 <ul>
 <li>
 Own supply acquisition and productivity (merchants &amp; fleet).
 </li>
 <li>
 Optimize dispatch efficiency, rider utilization, and cost per delivery.
 </li>
 <li>
 Reduce service failures and operational escalations.
 </li>
 <li>
 Improve delivery reliability and merchant compliance.
 </li>
 <li>
 Improve key operational KPIs:
 </li>
 <ul>
 <li>
 Order acceptance rate
 </li>
 <li>
 Fulfillment rate
 </li>
 <li>
 Delivery time
 </li>
 <li>
 Cancellation rate
 </li>
 <li>
 Fleet utilization
 </li>
 <li>
 Financial &amp; Performance Accountability
 </li>
 <li>
 Full ownership of operational contribution margin and cost efficiency.
 </li>
 <li>
 Drive improvements in delivery cost per order and operational overhead.
 </li>
 <li>
 Partner with Finance on forecasting and budget discipline.
 </li>
 <li>
 Monitor unit economics (AOV, CPO, rider cost, incentives, etc).
 </li>
 <li>
 Growth &amp; Market Expansion
 </li>
 <li>
 Lead new launches and new vertical rollouts.
 </li>
 <li>
 Develop playbooks for scalable expansion.
 </li>
 <li>
 Drive density-led growth strategy (maximize order concentration per square km).
 </li>
 <li>
 Lead turnaround analytics for underperforming regions.
 </li>
 <li>
 Process Improvement &amp; Automation
 
 
 </li>
 </ul>
 </ul>
 <li>
 Partner with Product &amp; Tech to enhance operational tools.
 </li>
 <li>
 Implement automation initiatives to reduce manual dependency.
 </li>
 <li>
 Use data insights to drive predictive supply-demand balancing.
 </li>
 <li>
 Continuously redesign workflows for speed and cost efficiency.
 </li>
 <li>
 Partner with Product &amp; Tech to:
 </li>
 <ul>
 <li>
 Improve dispatch algorithms
 </li>
 <li>
 Automate manual ops processes
 </li>
 <li>
 Integrate AI-based capacity planning
 </li>
 <li>
 Enhance live performance dashboards
 </li>
 <li>
 Leadership &amp; Team Management
 </li>
 <li>
 Lead Supply Team, 3PL, Business Operations Managers.
 </li>
 <li>
 Build a high-performance culture with strong accountability.
 </li>
 <li>
 Implement structured performance management and KPI tracking.
 </li>
 <li>
 Develop succession pipelines for operational leadership
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 10&ndash;15+ years in tech-enabled marketplace, logistics, or mobility platforms.
 </li>
 <li>
 Strong operational scaling experience.
 </li>
 <li>
 Deep expertise in analytics and financial modeling.
 </li>
 <li>
 Proven track record in process transformation.
 </li>
 <li>
 Experience building operational excellence frameworks at scale.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, shopping, and more &ndash; all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Ultra App that propels the region and its community through innovation and technology. We have global ambitions where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed
 
 : &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 
 🏅Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results
 
 : &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes
 
 &ndash; Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters
 
 &ndash; Learning budgets, access to courses, and tools for your growth.
 
 
 🚒
 
 Builder&rsquo;s Playground
 
 &ndash; Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off
 
 &ndash; We take recharging seriously. Generous leave and wellness policies.
 
 
 🛠️
 
 Agile Everything
 
 &ndash; Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Great Place to Work&reg; Certified
 
 
 
 We&rsquo;re certified as a Great Place to Work&reg;, a recognition that celebrates a culture we&rsquo;ve built together where people come first, always. This certification reflects our commitment to creating a workplace where everyone feels valued, empowered, and inspired to do their best work.
 
 
 
 Certified for Excellence
 
 
 
 Our ISO 9001:2015 and ISO 45001:2018 certifications demonstrate our dedication to world-class quality and a safe, supportive workplace, reinforcing our promise to deliver exceptional service while prioritizing the wellbeing of our people.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build apps. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

General Manager of Operations

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 The Grocery Compliance Supervisor ensures full adherence to operational standards across all grocery branches. This role is responsible for developing, implementing, and maintaining Standard Operating Procedures (SOPs) covering every aspect of grocery operations, from hiring to on-ground execution. Through audits, training, and process monitoring, the supervisor drives consistency, accuracy, and safety across the network, positioning Snoonu Grocery Operations as a benchmark for compliance excellence.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Develop, document, and update SOPs for all grocery operations and ensure consistent implementation across branches.
 </li>
 <li>
 Monitor and enforce compliance through regular audits, field inspections, and review reports.
 </li>
 <li>
 Train and coach staff to achieve 100% SOP awareness and adherence.
 </li>
 <li>
 Collaborate with Operations, HR, and Inventory teams to embed compliance into daily workflows.
 </li>
 <li>
 Track and improve key metrics: SOP coverage, adherence rate, audit success, onboarding compliance, and incident reduction.
 </li>
 <li>
 Drive automation initiatives such as digital checklists and AI-based compliance monitoring.
 </li>
 <li>
 Lead continuous improvement efforts to reduce deviations, order errors, and post-delivery complaints.
 </li>
 <li>
 Ensure zero critical food safety violations and maintain high Merchant NPS scores.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 Strong understanding of SOP design, implementation, and audit processes.
 </li>
 <li>
 Proven ability to train, motivate, and monitor large operational teams (300+ staff).
 </li>
 <li>
 Analytical and detail-oriented mindset with strong reporting and problem-solving skills.
 </li>
 <li>
 Excellent communication and cross-functional collaboration skills.
 </li>
 <li>
 Proficiency in using digital tools for compliance tracking and process automation.
 </li>
 <li>
 Ability to work under pressure and ensure consistency across multiple branches.
 </li>
 <li>
 Education: Minimum Bachelor&rsquo;s degree in business, Operations, or Quality Management preferred.
 </li>
 <li>
 Experience: At least 2-4 years of experience in operations, audit, or compliance, preferably in grocery, retail, or logistics.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

Grocery Compliance Supervisor

<div>
 
 🚀 Welcome to Your Next Adventure!
 
 
 
 We are looking for a
 
 DevSecOps Engineer
 
 with strong expertise in cloud infrastructure security and network security management to help us secure and optimize our systems at scale. In this role, you will lead efforts to harden our cloud environment, enforce secure CI/CD practices, and build proactive defense mechanisms across our cloud infrastructure. This position is ideal for someone passionate about automating security, monitoring cloud threats, and securing complex network architectures in a fast-moving environment.
 
 
 
 🛠 What You&rsquo;ll Get Your Hands On
 
 
 
 <ul>
 <li>
 Design, implement, and maintain secure, scalable, and resilient architectures across AWS and GCP. Manage IAM, roles, and policies while enforcing least-privilege access.
 </li>
 <li>
 Configure and manage AWS security services (e.g., GuardDuty, Security Hub, Inspector, Config, CloudTrail, WAF) to monitor, alert, and respond to infrastructure threats.
 </li>
 <li>
 Oversee secure network configurations including VPC peering, NACLs, security groups, VPNs, and private endpoints. Lead efforts to detect and prevent unauthorized access across hybrid and cloud-native environments.
 </li>
 <li>
 Work closely with development and operations teams to integrate security with minimal disruption, and promote security best practices.
 </li>
 <li>
 Stay updated on the latest security threats, vulnerabilities, and industry trends, applying this knowledge to improve our security posture.
 
 
 </li>
 </ul>
 
 🧙&zwj;&male;️ The Magic You Bring
 
 
 
 <ul>
 <li>
 3+ years in a related role, with proven experience in DevOps, security, and cloud infrastructure (especially AWS).
 </li>
 <li>
 Strong knowledge of AWS services, IAM, network architecture, and cloud-native security tools.
 </li>
 <li>
 Deep experience in configuring and securing cloud networks, VPNs, and VPCs.
 </li>
 <li>
 Solid understanding of CI/CD pipelines, infrastructure-as-code (e.g., Terraform, CloudFormation), and secure DevOps practices.
 </li>
 <li>
 Familiarity with information security frameworks and standards such as OWASP, NIST, and ISO27001.
 </li>
 <li>
 Extensive knowledge of API Security, Container Security, and AWS Cloud Security.
 </li>
 <li>
 Excellent analytical abilities and strong interpersonal skills to communicate technical information clearly at all levels of the organization.
 
 
 </li>
 </ul>
 
 ✨ Bonus Points If You Have
 
 
 
 <ul>
 <li>
 Familiarity with security automation processes and machine learning applications in security.
 </li>
 <li>
 Relevant security certifications such as AWS Certified Security, CISM, CISSP, or equivalent.
 
 
 </li>
 </ul>
 
 Inside Snoonu&rsquo;s Universe
 
 
 
 Snoonu is Qatar&rsquo;s homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.
 
 
 
 The Dream We&rsquo;re Chasing
 
 
 
 To be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.
 
 
 
 The Quest We&rsquo;re On
 
 
 
 To radically transform how people live by leveraging technology to connect them with endless possibilities.
 
 
 
 Our Everyday Superpowers
 
 
 
 
 👥 Be Customer Obsessed:
 
 &ldquo;Focus on the customer and all else will follow.&rdquo;
 
 
 
 💪 Act with Integrity:
 
 &ldquo;We are honest, ethical, and trustworthy in everything we do.&rdquo;
 
 
 
 🧪 Be Curious and Creative:
 
 &ldquo;We constantly innovate and create solutions to bring a lasting positive impact.&rdquo;
 
 
 🏅
 
 Lead by Example and Take Ownership:
 
 &ldquo;Be the change you want to see and take ownership.&rdquo;
 
 
 
 🚀 Work Smart and Deliver Results:
 
 &ldquo;You can do more by doing less, better, and faster.&rdquo;
 
 
 
 👨&zwj;💼 It's All About People:
 
 &ldquo;Be a team player; together we are stronger.&rdquo;
 
 
 
 Perks &amp; Worklife Magic At Snoonu
 
 
 
 
 🌐 Global Vibes &ndash;
 
 Collaborate with a worldwide crew.
 
 
 
 🧠 Brain Boosters &ndash;
 
 Learning budgets, access to courses, and tools for your growth.
 
 
 
 🚒 Builder&rsquo;s Playground &ndash;
 
 Own your tasks, own your path! We&rsquo;re big on autonomy.
 
 
 🏝️
 
 Flexible Time Off &ndash;
 
 We take recharging seriously. Generous leave and wellness policies.
 
 
 
 🛠️ Agile Everything &ndash;
 
 Scrum isn&rsquo;t a buzzword here. It&rsquo;s how we roll, from product to ops.
 
 
 
 Beyond the Code: Giving Back Matters
 
 
 
 We don&rsquo;t just build app. We&rsquo;re committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we&rsquo;re always finding ways to do better&mdash;and we invite you to be a part of that mission.
 
 
 
 Diversity Isn&rsquo;t Just a Buzzword
 
 
 
 At Snoonu, fairness and inclusion are the foundation of everything we do. We&rsquo;re proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.
 
 
 
 Let&rsquo;s Build the Future Together
 
 
 
 Apply now to join a team where your contributions spark a change and your voice is heard. Let&rsquo;s make some magic together.
 
 
 Stay in the loop&mdash;connect with us on LinkedIn!
</div>

DevSecOps Engineer

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