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application support engineer Jobs in Riyadh

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applications support engineer

<div>
 
 Overview
 
 
 
 QSC thrives where innovative technology and compelling audio-visual experiences intersect. For over 50 years, QSC has pioneered the technology and solutions that enable immersive cinema, live performance audio, themed entertainment, digital collaboration and meeting experiences for our customers and partners around the world. A globally recognized innovator in the design, engineering, and manufacture of category leading high-performance loudspeakers, digital mixers, power amplifiers, audio processors, digital cinema solutions, and the Q-SYS&trade; software-based audio, video and control Ecosystem.
 
 
 By joining QSC, you will be in a challenging, collaborative, fun, and innovative environment. We encourage employees to take ownership, to color outside the lines, and to imagine possibilities. Our culture is casual but dynamic, with cross-functional teams collaborating on creating memorable audio-visual experiences that deliver joy to people, wherever they are. At QSC, fun and hard work go hand in hand. Join us and make a difference in the way people experience movies, meetings, presentations, live performances, and much more.
 
 
 To strengthen our MEA team in Saudi Arabia, we are looking for a full-time:
 
 
 
 Applications Engineer Saudi Arabia (m/f/d)
 
 
 
 
 Responsibilities
 
 
 
 In the role of Applications Engineer, your role is to support and deliver the highest quality technical support to the MEA systems integrators, consultants and end users. Providing hardware and software application support as well as supporting the team in delivering the training curriculum for Qsys and other specialist QSC platforms. The focus of your work is in the following areas:
 
 
 <ul>
 <li>
 Provide applications support and QSC Training content to the MEA market.
 </li>
 <li>
 Ensure the highest level of customer experience whilst identifying solutions to software and hardware issues.
 </li>
 <li>
 Diagnose and troubleshoot technical issues, including programming, commissioning and network configuration.
 </li>
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 Track and monitor system issues through to resolution, within agreed time limits.
 </li>
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 Properly escalate unresolved issues to appropriate internal teams (e.g. product managers).
 </li>
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 Provide prompt and accurate feedback to customers whilst ensuring all issues are logged and accordingly.
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 Manage the follow up procedure to ensure systems are fully functional after troubleshooting.
 </li>
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 Document technical knowledge in the form of notes and manuals.
 </li>
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 Maintain and build an excellent relationship with customers and end users.
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 In conjunction with the product development teams participate in market research, competitor and customer surveys.
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 Liaise and attend meetings with other company functions necessary to perform duties and aid business and organisational development.
 </li>
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 Attend industry training and develop relevant knowledge and skills to enhance performance.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your profile
 
 
 
 <ul>
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 Education to degree level or qualification in industry relevant field such as sound engineering
 </li>
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 Proven work experience as a Technical Support Engineer, installation Engineer, Commissioning Technician or similar role
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 Strong experience in supporting audio visual or IT infrastructure services is key
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 Commercially astute with the ability to understand a complex sales process
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 Proven expertise managing complex systems within a corporate AV/IT environment
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 Supported products and services NOT exclusively based on hardware
 </li>
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 Supported products and services to Tier 1 integrators and end users
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 Capable of working with Visio and Autocad, as well as EASE Focus/Address.
 </li>
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 Well organised to manage conflicting priorities
 </li>
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 Excellent problem-solving skills individually and as part of a team
 </li>
 <li>
 Strong people management and leadership skills
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 Confident and engaging presentation skills
 </li>
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 Excellent communication skills &ndash; with the ability to translate technical information for all types of audiences
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 Excellent communication skills (both verbal and written)
 </li>
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 Fluent English language skills (both verbal and written)
 </li>
 <li>
 Fluent Arabic language skills (both verbal and written) would be an additional benefit
 
 
 </li>
 </ul>
 
 We offer
 
 
 
 <ul>
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 A varied task in an internationally very successful company
 </li>
 <li>
 The opportunity to actively shape a global company
 </li>
 <li>
 An attractive salary package
 
 
 </li>
 </ul>
 
 Have we aroused your interest?
 
 We look forward to receiving your application!
</div>

Applications Engineer Saudi Arabia

Systems Arabia

<div>
 
 We are looking for a skilled Application Support Engineer to provide expert technical support and ensure the smooth operation of our applications. The ideal candidate will be proactive in troubleshooting, root-cause analysis, and collaborating with cross-functional teams to resolve issues promptly. This role requires strong problem-solving skills, a customer-focused approach, and the ability to work onsite.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Respond to support tickets promptly by prioritizing, troubleshooting, and resolving application issues to minimize downtime.
 </li>
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 Perform root-cause analysis by investigating errors and debugging systems; collaborate with development teams to implement fixes and prevent recurrence.
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 Support database operations using SQL and RDBMS platforms such as Oracle and SQL Server, including writing queries and optimizing performance.
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 Troubleshoot HTTP/HTTPS communication issues by analyzing status codes (1xx&ndash;5xx) and resolving client-server communication problems.
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 Develop and maintain automation scripts using Python, PowerShell, or similar tools to enhance operational efficiency.
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 Create and maintain clear documentation, including user guides, FAQs, and troubleshooting procedures.
 </li>
 <li>
 Liaise with cross-functional teams&mdash;including developers, system administrators, and vendors&mdash;for issue escalation and deployments.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Proven experience in application support and incident management.
 </li>
 <li>
 Strong proficiency with SQL and relational databases like Oracle and SQL Server.
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 Solid understanding of HTTP/HTTPS protocols and experience troubleshooting related issues.
 </li>
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 Skilled in scripting and automation with Python, PowerShell, or equivalent.
 </li>
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 Excellent communication, analytical thinking, and time management skills.
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 Must be fluent in Arabic and English to facilitate clear and effective communication with stakeholders and cross-functional teams.
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 Ability to work collaboratively with diverse teams and manage escalations effectively.
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 Strong documentation skills to create comprehensive knowledge base materials.
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 Must be willing to work onsite in the Kingdom of Saudi Arabia.
 </li>
 </ul>
 
 
</div>

Application Support Engineer

Tamara

<div>About Us

Tamara is the leading fintech platform to shop, pay and bank in Saudi Arabia and the wider GCC region, and Saudi&rsquo;s first fintech unicorn. Tamara&rsquo;s mission is to empower people in their daily lives and revolutionize how they shop, pay, and bank. Tamara serves millions of users in KSA, UAE, and Kuwait, and partners with leading global and regional brands such as SHEIN, Jarir, noon, IKEA, eXtra, and Farfetch as well as thousands of SMEs. Tamara is backed by Sanabil Investments, SNB Capital, Checkout.com, amongst others.

Your Role

We are seeking a dedicated Application Support Engineer to join our Technical Support team. In this role, you will be responsible for investigating, troubleshooting, and resolving technical issues reported by customers and merchants, while maintaining high standards of service quality. This will include using SQL to query databases, analyze data, and identify root causes for issues.

You will work with cross-functional teams, including Engineering, Product, and Customer Support, to identify root causes, develop solutions, and ensure continuous improvement in system functionality and user experience.

You will excel in this role if you are a proactive problem-solver with strong SQL skills, excellent communication abilities, and a passion for learning. You should be comfortable working in a fast-paced environment, managing multiple priorities, and delivering timely, accurate support. 


Your Responsibilities:
<ul>
<li>Respond promptly to frontline agents on inquiries via ticketing system, providing technical assistance and guidance.</li>
<li>Identify and troubleshoot technical issues reported by Customers and Merchants, escalating complex problems to product teams and Senior Engineers when necessary.</li>
<li>Maintain ownership of escalated cases until resolution, ensuring timely follow-up and user communication.</li>
<li>Document issue details, investigation steps, resolutions, and lessons learned in a structured and clear manner.</li>
<li>Contribute to knowledge base content, including troubleshooting guides, FAQs, and technical documentation.</li></ul> 


Your Expertise:
<ul>
<li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field preferred.</li>
<li>Previous experience in technical support roles is required.</li>
<li>Advanced understanding and experience in SQL.</li>
<li>Strong problem-solving skills and a willingness to learn new technologies.</li>
<li>Excellent communication skills, both written and verbal, with the ability to convey technical information clearly and effectively to non-technical users.</li>
<li>Customer-focused mindset with a dedication to providing exceptional service and support.</li>
<li>Ability to work independently as well as part of a team in a fast-paced environment.</li>
<li>Proficiency in using support ticketing systems and other relevant software tools.</li>
</ul>
All qualified individuals are encouraged to apply.</div>

Itqan Raseel Co., Ltd

We are urgently hiring Application Support Engineers to provide L1/L2 support for enterprise applications. The ideal candidate will ensure system availability, manage incidents, and work closely with technical teams to resolve issues efficiently.Key Responsibilities<ul><li>Provide L1/L2 application support for enterprise systems</li><li>Monitor applications to ensure high availability and SLA compliance</li><li>Troubleshoot issues related to applications, databases, and APIs</li><li>Perform incident management and root-cause analysis</li><li>Collaborate with development and infrastructure teams</li><li>Support application deployments and performance monitoring</li><li>Maintain proper documentation and reporting</li></ul>Requirements<ul><li>Minimum 8+ years of experience in Application Support</li><li>Strong hands-on experience in L1/L2 support environments</li><li>Experience with SQL, HTTP diagnostics, and monitoring tools</li><li>Good understanding of databases and API integrations</li><li>Development background is required</li><li>Strong problem-solving and analytical skills</li><li>Ability to work in a fast-paced environment</li><li>Arabic-speaking is mandatory</li></ul>Job Type: PermanentPay: Up to ﷼13,000.00 per monthWork Location: In person

FNRCO

<div>
 
 Job Description: "Job Title:
 
 Oracle Fusion EPM Team Lead Summary
 
 
 
 Seeking an experienced Oracle Fusion EPM Team Lead with strong exposure to KSA government and public sector projects, in addition to private-sector implementations. The ideal candidate is highly skilled in planning, budgeting, requirements gathering, and application configuration, with a solid technical background across EPM components.
 
 
 Key Responsibilities
 
 
 Lead end-to-end delivery of Oracle Fusion EPM (Planning, Budgeting, Forecasting, Reporting).
 
 
 Gather, analyze, and validate business requirements with finance and planning stakeholders.
 
 
 Configure EPM models, business rules, workflows, dashboards, and data integrations.
 
 
 Coordinate with cross-functional teams to ensure timely and high-quality delivery.
 
 
 Provide guidance, documentation, UAT support, and training for business users.
 
 
 Ensure alignment with KSA government standards and internal governance policies.
 
 
 Technical Expertise &ndash; Oracle Planning &amp; Budgeting (EPM)
 
 
 Strong hands-on experience in configuring Planning &amp; Budgeting Cloud (PBCS/EPBCS), including creation and management of metadata, forms, calculation scripts, Groovy rules, data maps, smart lists, and approval workflows. Proficiency in data integration through Data Management or Data Integration pipelines, mapping logic, EPM Automate, and performance optimization techniques. Ability to design scalable models, driver-based planning structures, and complex allocation methodologies that support annual budget cycles, periodic forecasts, and long-term financial planning.
 
 
 Financial Consolidation (HFM) &ndash; Added Value
 
 
 Experience with HFM (Oracle Hyperion Financial Management) or other financial consolidation tools is a strong plus. Familiarity with intercompany eliminations, consolidation hierarchies, close cycles, and group reporting enhances the candidate&rsquo;s ability to support organizations with multi-entity or complex financial structures.
 
 
 
 
 
 Qualifications
 
 
 7&ndash;12 years of experience in Oracle EPM, including leadership roles.
 
 
 Strong technical and functional knowledge of Planning &amp; Budgeting.
 
 
 Hands-on experience in KSA government sector (mandatory).
 
 
 Deep understanding of data models, integrations, and calculation rules.
 
 
 HFM / consolidation experience (preferred).
 
 
 Excellent communication and stakeholder management skills"
 
</div>

Software Engineering - Application Support Engineer

ABANA Enterprises Group Co.

<div>
 ABANA Enterprises Group Co. is hiring a Software Engineer to join our talented and innovative team in the banking industry. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications. You will collaborate with cross-functional teams to define requirements, write efficient code, and ensure the high performance and usability of our software.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate with stakeholders to gather and analyze software requirements
 </li>
 <li>
 Design and develop software solutions that meet business and technical requirements
 </li>
 <li>
 Test and debug software applications to ensure optimal functionality
 </li>
 <li>
 Collaborate with cross-functional teams to integrate software components and resolve issues
 </li>
 <li>
 Participate in code reviews and provide feedback to enhance code quality
 </li>
 <li>
 Keep up-to-date with emerging trends and technologies in software engineering
 </li>
 <li>
 Document software designs, technical specifications, and user manuals
 </li>
 <li>
 Support the deployment and maintenance of software applications
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Education:
 
 Bachelor's degree in Computer Science, Information Technology, or related field.
 
 
 
 Experience:
 
 1-2 years of experience in software development or related roles.
 
 
 
 Technical Skills:
 
 
 
 <ul>
 <li>
 Proficiency in Object-Oriented Programming (OOP)
 </li>
 <li>
 Knowledge of ASP.Net Web Forms and MVC frameworks
 </li>
 <li>
 Experience in ASP.Net Core MVC and C# development
 </li>
 <li>
 Web development skills including HTML, CSS, and JavaScript
 </li>
 </ul>
</div>

Software Engineer

ABANA ENTERPRISES GROUP CO

<div>ABANA Enterprises Group Co. is hiring a Software Engineer to join our talented and innovative team in the banking industry. As a Software Engineer, you will be responsible for designing, developing, and maintaining software applications. You will collaborate with cross-functional teams to define requirements, write efficient code, and ensure the high performance and usability of our software.
Responsibilities<ul><li>
Collaborate with stakeholders to gather and analyze software requirements.</li><li>
Design and develop software solutions that meet business and technical requirements.</li><li>
Test and debug software applications to ensure optimal functionality.</li><li>
Collaborate with cross-functional teams to integrate software components and resolve issues.</li><li>
Participate in code reviews and provide feedback to enhance code quality.</li><li>
Keep up-to-date with emerging trends and technologies in software engineering.</li><li>
Document software designs, technical specifications, and user manuals.</li><li>
Support the deployment and maintenance of software applications.</li></ul> 
Requirements 
Education: Bachelor&rsquo;s degree in Computer Science, Information Technology, or related field.
Experience: 1-2 years of experience in software development or related roles.
Technical Skills:<ul><li>
Proficiency in Object-Oriented Programming (OOP).</li><li>
Knowledge of ASP.Net Web Forms and MVC frameworks.</li><li>
Experience in ASP.Net Core MVC and C# development.</li><li>
Web development skills including HTML, CSS, and JavaScript.</li></ul></div>

Explore 2146+ Applications support engineer in Riyadh this May. Find roles across top companies and apply now to boost your career.

2146 applications support engineer jobs In Riyadh

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