uae customer care advisor (voice)

account manager - cairo

account manager, uae

account team lead, growth – middle east (cairo-based) Jobs in Cairo

ai & analytics - sr. software engineer with ai background - cairo Jobs in Cairo

arabic senior marketing manager cairo

TGP International

<div>
 WE CREATE, DESIGN AND BUILD AWARD-WINNING WORLD-CLASS F&amp;B AND RETAIL BRANDS FOR OUR CLIENTS AND PARTNERS
 
 
 TGP International are a hospitality consultancy based in London and Dubai. We team up with passionate brands, clients and entrepreneurs to make their long-term vision a reality through concept development, creative interior design, graphic design &amp; branding, franchising, advisory &amp; operational services and project management.
 
 
 Some of our clients include: Dubai Expo 2020, Marriott, Hilton, Waldorf Astoria, Harrods, Sushi Samba, Adrift Burger Bar, Nakheel Malls, Selfridges, Time Out Market, Cop28, Neom and Al Mamlaka Social Dining.
 
 
 Leaders within the hospitality and retail sector, TGP are renowned for listening carefully to client objectives to help develop successful and innovative concepts that enable businesses and operators to fulfil goals with creative and uncompromising management solutions.
 
 
 Website: https://www.tgpinternational.com
 
 
 
 About The Role
 
 
 
 We work with brands and clients to deliver successful marketing campaigns with partners including Ministry of Culture, IHG. Hideaway, and Al Mamlaka Social Dining. Our marketing services include marketing planning and strategy development, content creation, marketing implementation, social media management, advertising, reporting and analytics.
 
 
 We require a Senior Marketing Manager to join our team to lead on client marketing projects.
 
 
 
 Role
 
 
 
 Development of Marketing Strategy including:
 
 
 <ul>
 <li>
 Brand Strategy
 </li>
 <li>
 Situational Analysis
 </li>
 <li>
 Digital Strategy
 </li>
 <li>
 Communications Strategy
 </li>
 <li>
 Media Mix &amp; Buying Plan
 </li>
 <li>
 Objectives and KPIs
 </li>
 <li>
 Project Timeline
 </li>
 <li>
 Marketing Budget
 
 
 </li>
 </ul>
 Development of Social Media Strategy including:
 
 
 <ul>
 <li>
 Tone of Voice
 </li>
 <li>
 Content Pillars
 </li>
 <li>
 Key Messaging
 </li>
 <li>
 Creative Direction &amp; Development
 </li>
 <li>
 Channel Strategy
 </li>
 <li>
 Paid Ad Strategy and budgeting
 </li>
 <li>
 Objectives and KPIs
 
 
 </li>
 </ul>
 Development of New Restaurant Launch Strategy
 
 
 <ul>
 <li>
 Pre-launch, launch and post-launch strategy
 </li>
 <li>
 Execution Planning and implementation
 </li>
 <li>
 Marketing calendar and activations
 </li>
 <li>
 Objectives and KPIs
 </li>
 <li>
 Work alongside Consumer Marketing Director and CMO/Partner to achieve project objectives
 </li>
 <li>
 </li>
 <li>
 Execution, implementation and delegation across multiple client projects
 </li>
 <li>
 Plan and execute all marketing activities, including social media, events, activations, and partnerships
 </li>
 <li>
 Oversight of website development and coordination with developer (if required)
 </li>
 <li>
 Management of photography and video shoots and creation of briefs
 </li>
 <li>
 Influencer management and negotiations
 </li>
 <li>
 Develop and recommend partnerships/collaboration that are aligned with brands
 </li>
 <li>
 Brand guardian of all customer touchpoints for any client projects
 </li>
 <li>
 Dual language copywriting in Arabic and English
 </li>
 <li>
 Overall responsibility for client brand channels
 </li>
 <li>
 Oversight of revenue and footfall for ongoing implementation projects
 </li>
 <li>
 Budget management and commercial oversight
 </li>
 <li>
 Supporting team to achieve all deadlines
 </li>
 <li>
 Training and development for direct reports
 </li>
 <li>
 Tracking and measuring overall efforts, delivering weekly reports and comprehensive monthly reports
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 8+ years of marketing experience
 </li>
 <li>
 Fluent in Arabic &amp; English
 </li>
 <li>
 Based in Cairo or able to work full time from Cairo
 </li>
 <li>
 Deep understanding of hospitality marketing
 </li>
 <li>
 Outstanding knowledge across all marketing functions
 </li>
 <li>
 Commercial and budget experience
 </li>
 <li>
 BS/MS degree in marketing or a related field
 </li>
 <li>
 Knowledge of hospitality across the GCC
 </li>
 <li>
 Proven experience in digital marketing
 </li>
 <li>
 Experience working on B2C brands
 
 
 </li>
 </ul>
 
 Software
 
 
 
 <ul>
 <li>
 Canva
 </li>
 <li>
 Microsoft Office
 </li>
 <li>
 Social Media Scheduler - Later, Buffer, Hootsuite
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 TGP International Employee Benefits:
 </li>
 <li>
 Five-Day Work Week: Standard Monday to Friday schedule
 </li>
 <li>
 Hybrid Work Arrangement: Three days in the office and two days working remotely
 </li>
 <li>
 Incentive Plan: Company incentive scheme offering up to 10%&mdash;5% for introductions and 5% for successful closures
 </li>
 <li>
 Annual Leave: 22 working days of paid annual leave, excluding weekends
 </li>
 <li>
 Remote Work Flexibility: One additional week per year to work remotely from your home country, which can be combined with up to two consecutive weeks of annual leave
 </li>
 <li>
 Coaching &amp; Mentoring: Structured professional development through a dedicated coaching and mentoring program
 </li>
 <li>
 Annual Company Gathering: A global team event bringing together employees from all offices
 </li>
 <li>
 Employee Recognition Program: Regular recognition initiatives celebrating outstanding performance and contributions
 </li>
 </ul>
</div>

Arabic Senior Marketing Manager, Cairo

SNAP14 Production

<div>
 SNAP14 is seeking a Client Relations &amp; Brand Marketing Intern to support our Client Relations &amp; Brand Marketing team behind the scenes. This role is 100% internal-facing. You&rsquo;ll help us maintain our luxury brand standards and ensure our clients receive a seamless experience by supporting the team with research, reporting, logistics, and brand materials. This is a learning-focused role perfect for someone who wants to understand how a high-end creative agency manages VIP clients and luxury brand positioning, without the pressure of client-facing responsibilities. The Intern will spend &sim;80% of time on client experience support tasks and &sim;20% on brand marketing support.
 
 
 Key Responsibilities:
 
 
 Client Experience Support - 80%
 
 <ul>
 <li>
 Research &amp; Prep: Conduct research on new and existing clients before meetings. Prepare client briefing documents, backgrounders, and VIP profiles for the Senior Executive to use.
 
 </li>
 <li>
 Onboarding Logistics: Assist in preparing welcome kits, coordinating gifting orders, and organizing digital welcome folders. Data &amp; Reporting: Maintain and update the client tracking system/CRM.
 
 </li>
 <li>
 Log all client interactions reported by the Senior Executive to ensure accurate records.
 
 </li>
 <li>
 Satisfaction Tracking: Help draft, send out, and compile results from client satisfaction/feedback surveys using templates.
 
 </li>
 <li>
 Project Support: Track project timelines and deliverables internally.
 
 </li>
 <li>
 Flag potential delays to the Senior Executive so they can manage client expectations.
 
 </li>
 <li>
 Prepare internal wrap-up reports/feedback after projects finish.
 
 </li>
 <li>
 Support in client observations quarterly reports
 
 </li>
 <li>
 Gifting &amp; Retention Ops: Research luxury gifting options, manage vendor communications for gifts, track inventory, and prepare gifts for dispatch.
 
 </li>
 <li>
 Enrich data to existing clients post shoot on the CRM tool
 
 </li>
 <li>
 Maintain a record of Client engagement on every medium
 
 </li>
 <li>
 Support research on Ideal Client Profile (ICP) as of client engagement efforts and target list
 
 
 
 </li>
 </ul>
 Branding &amp; Marketing Support - 20%:
 
 <ul>
 <li>
 Competitor Tracking: Monitor competitors&rsquo; branding, client engagement tactics, and PR moves. Prepare monthly benchmark reports.
 
 </li>
 <li>
 Support on contacting suppliers for branded items gifting
 
 </li>
 <li>
 Maintaining record of inventory and tracking clients who have received our gifts
 
 
 
 </li>
 </ul>
 Skills &amp; Competencies:
 
 Extreme Attention to Detail: Luxury is in the details. Typos, wrong names, or missed deadlines damage the brand.
 
 Discretion &amp; Trustworthiness: You&rsquo;ll see confidential client info. Professionalism and secrecy are non-negotiable.
 
 Strong Research Skills: Ability to find accurate info on people, brands, and trends quickly.
 
 Organization: You can manage multiple tasks, trackers, and deadlines without dropping the ball.
 
 Communication: Excellent written English for internal docs. Arabic is a strong plus.
 
 Proactive Mindset: You spot problems or opportunities and flag them before being asked.
 
 Interest in Luxury/Fashion/Beauty: You understand the high-end market and why service matters.
 
 
 
 Our Company Values:
 
 Communication - We value communication as it keeps us all connected. Communication enables us to clearly understand a situation and work together toward a shared goal.
 
 Teamwork - We love our harmonious team and always work together to achieve the outcome; you are only as good as your team.
 
 Results-orientation - We&rsquo;re genuinely excited about results and care about a project as if it were our own.
 
 Initiative - We trust our instincts. We think ahead to foresee what could happen and what could help. We have the courage to make suggestions that will make things better.
 
 Dependability - We embrace accountability for every action, creating an unbreakable chain of responsibility that extends across our team and clients, instilling confidence and trust.
 
 
 These are core to SNAP14. As an intern, we expect you to live them daily even in a support role.
 
 
 
 
 Requirements
 
 
 Currently studying or recent graduate in Marketing, Communications, Business, PR, or related field.0-1 year experience. Internships in marketing, admin, or events are a plus. Fluent in English (written). Arabic is a strong plus.
 
 
 Advanced skills in Google Sheets/Excel, PowerPoint/Google Slides, and Notion or similar tools.
 
 
 Portfolio or examples of university projects showing research/organization skills are welcome.
 
 Must be based in Cairo with ability to work from our office.
 
 
 
 Benefits
 
 
 What You&rsquo;ll Learn:
 
 How a luxury creative agency manages VIP client relationships end-to-end. Brand positioning and quality control for high-end markets.PR, gifting, and retention strategies used in fashion/beauty industries.
 
 How to use CRM systems and track client satisfaction data. Real-world project management and team collaboration in a fast-paced environment.
 
 
 Why Join SNAP14 as an Intern?
 
 You&rsquo;ll get a behind-the-scenes look at how we create high-end visual content for the region&rsquo;s top fashion and luxury brands. This is your chance to learn client experience and brand marketing from a team that works with VIPs, without the pressure of being client-facing on day one. Top-performing interns will be considered for full-time roles.
 
 
 Working with a diverse team and having fun while doing so.
 
 
 SNAP14 Internship Certificate
 
 
 
</div>

Client Relations & Brand Marketing Internship

Living Stones Group

<div>
 
 
 Highlight:
 
 
 The Cloud and Network Engineer holds an essential role at Living Stones Group (LSG). This position supports new and existing clients who work in a variety of industries. LSG is a global company that supports clients with remote and on-prem solutions.
 
 
 
 
 
 
 
 Hours:
 
 
 This position is full-time 40-hours per week (Monday to Friday), hybrid (primarily remote with scheduled office work in Cairo as needed). Work hours are during the afternoon and evening. This position also covers a minimum of one Sunday shift per month to monitor the service desk and respond to client needs. Comp time is provided for Sunday shifts.
 
 
 
 
 
 
 
 
 Main Responsibilities for this Position:
 
 
 
 <ul>
 <li>
 Administer and optimize Microsoft 365 and Azure environments, including user identity management (Entra ID), Exchange Online, and SharePoint/Teams permissions.
 </li>
 <li>
 Develop and install network infrastructure, configurations, and equipment such as routers and switches.
 </li>
 <li>
 Implement data security systems including MS365 Security &amp; Compliance, firewalls, and cloud-based backup solutions.
 </li>
 <li>
 Perform routine network and cloud tenant monitoring, maintenance, and troubleshooting.
 </li>
 <li>
 Provide remote or on-site technical support, ensuring all solutions are documented within LSG&rsquo;s service desk system.
 </li>
 <li>
 Research and keep up to date with the latest security standards, systems, and authentication protocols and apply standards and procedures to complete tasks.
 </li>
 <li>
 Collaborate with team members across departments to ensure task activities are complete, and design, implement, test, and document systems and processes for LSG and its clients.&nbsp;
 </li>
 <li>
 Provide technical support and project implementation through direct contact with LSG team members and clients located globally.&nbsp;
 </li>
 <li>
 Participate in mentorship and learning paths set by senior engineers while providing mentorship, knowledge sharing, and day-to-day IT support engineers to foster their technical growth.
 </li>
 <li>
 VoIP Support with knowledge of Polycom, Linphone, ATA, E-Fax and FreePBX server configuration.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications and Requirements:
 
 
 
 
 Language Skills
 
 <ul>
 <li>
 Fluent and competent on a professional level, both verbally and written, in English and Arabic.
 </li>
 </ul>
 
 
 
 
 Technical Skills
 
 <ul>
 <li>
 Proven experience in Microsoft 365 Administration (User management, security policies, and mail flow).
 </li>
 <li>
 Working knowledge of Azure Cloud services and hybrid identity environments.
 </li>
 <li>
 Experience with LAN, WAN, WLAN&lt; and VPN design and implementation.
 </li>
 <li>
 Proficiency in network security (Fortinet/FortiGate preferred) and M365 Defender/Endpoint Manager (Intune).
 </li>
 <li>
 Good problem-solving skills and attention to detail.
 </li>
 </ul>
 
 
 
 
 
 Education and Certifications
 
 
 
 
 Academic Degree in Computer Science, Engineering or relevant field
 
 
 
 
 
 
 Required Certifications:
 
 <ul>
 <li>
 Microsoft 365 Certified (e.g., Administrator Associate or Security Administrator)
 </li>
 <li>
 Fortinet NSE 4 or higher
 </li>
 </ul>
 
 Preferred Certifications:
 
 <ul>
 <li>
 CCNA
 </li>
 <li>
 Azure Administrator (AZ-104) or CISSP
 </li>
 </ul>
 
 
 
 <ul>
 <li>
 Problem-Solving Skills: Strong analytical skills to diagnose and resolve network issues efficiently.
 </li>
 <li>
 Communication Skills: Ability to communicate technical information clearly to non-technical stakeholders and collaborate effectively with team members.
 </li>
 </ul>
 
 
 
 
 Physical Ability
 
 <ul>
 <li>
 Physical ability to lift equipment and perform on-site tasks in LSG and client offices and worksites.
 </li>
 </ul>
 
 
 
 
 Please submit CV or submit questions to: people@livingstones.group
 
</div>

Cloud & Network Engineer

Atrium Quality Contractors

<div>
 
 Company Description
 
 Atrium Quality Contractors is the construction arm of Talaat Moustafa Group (TMG), Egypt&rsquo;s largest publicly listed real estate developer with a land bank exceeding 50 million m&sup2;. The company operates as a full-scope general contractor, delivering commercial, medical, educational, corporate, recreational, hospitality, and high-end residential projects. Its services cover structural and architectural construction, electromechanical systems, interior fit-outs, and maintenance and repair works. Atrium has a strong track record of completing prestigious projects across Egypt and collaborates with Atrium Project Management (APM), an at-risk project management firm focused on industry leadership. The organization is committed to modernizing construction management by integrating technology, innovation, and human development throughout its operations.
 
 
 Role Description
 
 The Executive Secretary will provide comprehensive executive administrative assistance to senior leadership in a full-time, on-site role based in Cairo, Egypt. Responsibilities include managing calendars, scheduling meetings, organizing travel arrangements, and preparing correspondence, reports, and presentations. The role involves maintaining records, handling clerical tasks, coordinating internal and external communications, and supporting company secretarial work such as meeting minutes and document filing. The Executive Secretary will also assist with visitor reception, respond to inquiries, and ensure professional customer service to partners and stakeholders. This position requires discretion, reliability, and the ability to prioritize multiple tasks in a fast-paced construction and real estate environment.
 
 
 Qualifications
 
 
 <ul>
 <li>
 Candidates should possess strong clerical skills, including document management, filing, data entry, and office organization.
 </li>
 <li>
 Candidates should possess excellent communication and customer service skills to interact effectively with executives, colleagues, and external partners.
 </li>
 <li>
 Candidates should possess experience in company secretarial work, such as preparing minutes, organizing board materials, and maintaining corporate records.
 </li>
 <li>
 Candidates should possess executive administrative assistance skills, including calendar management, travel coordination, and preparation of reports and presentations.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Management, or a related field is preferred.
 </li>
 <li>
 Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) and comfort with digital collaboration tools.
 </li>
 <li>
 Strong organizational and time-management abilities, with attention to detail and a high level of confidentiality.
 </li>
 <li>
 Previous experience supporting executives in construction, real estate, or a similar industry is an advantage.
 </li>
 <li>
 Fluency in English and Arabic, both written and spoken, is highly beneficial.
 </li>
 </ul>
</div>

Executive Secretary

Tabby | تابي

<div>
 
 
 Application Deadline:
 
 31 August 2026
 
 
 
 Department:
 
 Customer Support Ops
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 
 About Tabby
 
 
 
 Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
 
 
 We&rsquo;re also a financial company, please note that some of our products
 
 charge interest
 
 .
 
 
 We&rsquo;re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you&rsquo;re motivated, professional, and want to be part of a growing company, read further.
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Support our customers through
 
 phone, chat, and email
 
 in
 
 both English and Arabic
 
 </li>
 <li>
 Answer questions, solve problems, and make sure customers have a good experience
 </li>
 <li>
 Follow clear guidelines and use tools to help customers quickly and correctly
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 <ul>
 <li>
 
 What We&rsquo;re Looking For
 
 <ul>
 <li>
 You
 
 speak and write clearly in both Arabic and English
 
 (B2 level or above in English)
 </li>
 <li>
 You&rsquo;re comfortable with
 
 rotational shifts
 
 and can work from the office
 </li>
 <li>
 You&rsquo;re
 
 helpful
 
 ,
 
 calm under pressure
 
 ,
 
 quick to learn
 
 , and
 
 take your work seriously
 
 .
 
 
 </li>
 </ul>
 </li>
 <li>
 
 What We&rsquo;re Not Looking For
 
 </li>
 <li>
 We don&rsquo;t want to oversell. This is
 
 real customer service work
 
 , it can be stressful, especially during busy hours. You need to be
 
 ready to handle difficult conversations
 
 ,
 
 follow processes carefully
 
 , and
 
 keep a good attitude
 
 even on tough days.
 
 
 
 
 
 </li>
 </ul>
 </li>
 </ul>
 
 Is This Role Right for You?
 
 
 
 <ul>
 <li>
 <ul>
 <li>
 
 Base salary:
 
 18,000 EGP gross (around 13,320 EGP net)
 </li>
 <li>
 
 Language allowance:
 
 up to 7,000 EGP gross (around 4,250 EGP net) based on English &amp; Arabic level
 </li>
 <li>
 
 Performance bonus:
 
 up to 70% of your base salary
 </li>
 <li>
 
 Transportation Allowance:
 
 230 EGP per day
 </li>
 </ul>
 </li>
 <li>
 
 Top performers can earn
 
 up to 37,600 EGP gross (around 27,824 EGP net).
 
 
 Excluding: Transport allowance.
 
 <ul>
 <li>
 
 Paid training:
 
 3 weeks in the office
 </li>
 <li>
 
 Nesting period:
 
 3 weeks handling real customers cases
 
 while receiving close support
 
 </li>
 <li>
 
 Work location
 
 : The Greek Campus, Downtown Cairo
 
 
 </li>
 </ul>
 </li>
 </ul>
</div>

Customer Support Representative.

The American University in Cairo

<div>
 
 
 Reports to:
 
 Director, Material Management
 
 
 
 
 
 
 Purpose:
 
 
 
 The job holder will lead the comprehensive management of the AUC Press warehouse operations, overseeing the team and managing a high-volume inventory of up to 750,000 books to ensure efficient order fulfillment and global distribution.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 Inventory Management and Warehouse Optimization:
 
 <ul>
 <li>
 Direct the systematic organization of the warehouse layout and stock placement according to ISBN standards to facilitate rapid retrieval
 </li>
 <li>
 Handle processes, maintaining optimal levels of operational supplies such as packing materials and stationery, and prevent bottlenecks in the daily workflow
 </li>
 </ul>
 
 Order Fulfillment and Global Logistics:
 
 <ul>
 <li>
 Manage the end-to-end order cycle for approximately 2,500 outgoing and 200 incoming annual shipments
 </li>
 <li>
 Ensure the accurate preparation and packing of all local and international orders for clients, book fairs, and distribution agencies to meet strict delivery deadlines and university quality standards
 </li>
 </ul>
 
 Safety, Security and Asset Protection:
 
 <ul>
 <li>
 Execute rigorous safety and security controls across the warehouse facility to protect both the team and a stock portfolio valued at up to LE 40,000,000
 </li>
 <li>
 Implement best practices for physical asset protection and minimize inventory shrinkage or damage during storage and transit
 </li>
 </ul>
 
 Stakeholder Coordination and Vendor Supervision:
 
 <ul>
 <li>
 Act as the primary liaison between AUC Press customer services, production directors, and university logistics departments
 </li>
 </ul>
 
 ERP Administration and Operational Data Entry:
 
 <ul>
 <li>
 Manage the end-to-end data entry process within the ERP system, maintaining real-time updates on stock levels and daily operations
 </li>
 </ul>
 
 General Duties:
 
 <ul>
 <li>
 Perform other related duties as assigned
 </li>
 </ul>
 
 
 
 
 
 Qualifications and Skills:
 
 
 
 
 Education and Experience:
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in a related field with an advanced degree or certification in logistics support is highly preferred
 </li>
 <li>
 Minimum of five to seven years of supervisory or managerial experience in logistics or warehousing
 </li>
 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Technical and Behavioral: Exhibits excellent leadership and interpersonal skills, with a very good command of written and verbal Arabic and English
 </li>
 <li>
 The role demands high proficiency in Microsoft Office, meticulous attention to detail, and the ability to manage complex priorities under pressure in a dynamic distribution environment
 </li>
 </ul>
 
 
 
 
 
 This position is open until August 11, 2026
 
 
 
 
 Placement is based on the candidate&rsquo;s experience and skills. Only candidates who make it to the short list will be contacted.
 
 
 
 
 
 
 "The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply."
 
 
 
 
 
 
 &ldquo;We thank all individuals who have expressed interest in working at The American University in Cairo.&rdquo;
 
 
</div>

Officer, AUC Press Warehouse - Office of Procurement Services

the Fini Company ES

<div>
 
 At The Fini Company, we are committed to attracting top talent!
 
 
 
 Do you have experience managing international business through distributors and developing markets in dynamic, multicultural environments? Are you motivated by driving commercial growth, making a direct impact on business results, and being part of a fast-growing international company where your leadership truly makes a difference?
 
 
 If this sounds like you&hellip;
 
 we&rsquo;re looking forward to meeting you!
 
 
 
 We are looking for a
 
 Regional Business Manager &ndash; Egypt &amp; North Africa
 
 to join The Fini Company in a high-impact role with strong visibility and direct exposure to senior leadership.
 
 
 You will lead the development of our business across Egypt and selected North African markets, driving growth through distributor management and ensuring strong in-market execution. From shaping market strategies to delivering results, you will play a key role in accelerating our expansion in the region.
 
 
 If you&rsquo;re passionate about building markets, driving performance, and making a real impact in an international environment&hellip; this is your opportunity.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Commercial strategy execution and business development
 </li>
 <li>
 Lead and execute Fini&rsquo;s commercial strategy across Egypt and North Africa through appointed distributors.
 </li>
 <li>
 Drive sales growth, profitability, market share, and distribution expansion in line with business objectives.
 </li>
 <li>
 Identify growth opportunities through market analysis, customer insights, and channel development.
 </li>
 <li>
 Ensure alignment between market activities and global/regional strategic priorities.
 </li>
 <li>
 Market performance and planning
 </li>
 <li>
 Deliver results across key KPIs, including sales, margins, distribution, and execution quality.
 </li>
 <li>
 Develop annual business plans, budgets, and forecasts for each market.
 </li>
 <li>
 Monitor performance, identify risks and opportunities, and define corrective action plans.
 </li>
 <li>
 Provide regular reporting and performance reviews to senior management.
 </li>
 <li>
 Distributor management and execution excellence
 </li>
 <li>
 Manage distributor performance end-to-end, ensuring compliance with agreed objectives and KPIs.
 </li>
 <li>
 Oversee forecasting accuracy, stock levels, and overall supply efficiency in the market.
 </li>
 <li>
 Drive excellence in in-store execution, visibility, and promotional activities.
 </li>
 <li>
 Build strong partnerships with distributors, ensuring alignment, accountability, and continuous improvement.
 </li>
 <li>
 Key account development and market execution
 </li>
 <li>
 Support the development of key accounts and strategic customers in the region.
 </li>
 <li>
 Partner with distributors to strengthen negotiation, execution, and customer relationships.
 </li>
 <li>
 Ensure effective implementation of trade marketing and promotional plans.
 </li>
 <li>
 Monitor competition, pricing, and market dynamics to ensure competitiveness.
 </li>
 <li>
 Stakeholder management and cross-functional coordination
 </li>
 <li>
 Collaborate with internal teams (Marketing, Supply Chain, Finance) to ensure alignment and execution consistency.
 </li>
 <li>
 Provide market intelligence and insights to support strategic decision-making.
 </li>
 <li>
 Act as the key point of contact for the region, ensuring clear communication and coordination.
 </li>
 <li>
 Coaching, capability building, and market intelligence
 </li>
 <li>
 Coach and support distributor teams to enhance capabilities and performance.
 </li>
 <li>
 Monitor market trends, competitor activity, and customer behavior.
 </li>
 <li>
 Drive a culture of accountability, performance orientation, and continuous improvement across the region.
 
 
 
 </li>
 </ul>
 Requirements:
 
 
 
 Education
 
 
 
 <ul>
 <li>
 University degree in Business Administration, Marketing, Economics, or related field.
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 Minimum of 10 years of experience in FMCG sales.
 </li>
 <li>
 Strong experience in distributor management and multi-market commercial operations.
 </li>
 <li>
 Proven track record in delivering growth, managing key accounts, and driving execution excellence.
 </li>
 <li>
 Strong understanding of the Egyptian market and North African business environment.
 
 
 
 </li>
 </ul>
 
 Languages
 
 
 
 <ul>
 <li>
 Fluent in Arabic and English (mandatory).
 </li>
 <li>
 French is a plus.
 
 
 
 </li>
 </ul>
 
 Key Skills
 
 
 
 <ul>
 <li>
 Strong commercial and business acumen
 </li>
 <li>
 Results orientation and performance-driven mindset
 </li>
 <li>
 Strategic thinking with strong execution capabilities
 </li>
 <li>
 Leadership and influencing skills
 </li>
 <li>
 Analytical and decision-making skills
 </li>
 <li>
 Stakeholder management and cross-functional collaboration
 </li>
 <li>
 Negotiation and distributor management
 </li>
 <li>
 Proactivity, autonomy, and adaptability in dynamic environments
 </li>
 <li>
 Market awareness and customer orientation
 </li>
 </ul>
</div>

Regional Sales Manager: Egypt, Tunisia, Libya & Algeria

Explore 134+ Arabic senior marketing manager cairo in Cairo this August. Find roles across top companies and apply now to boost your career.