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Canon EMEA

<div>
 
 Job Description
 
 
 
 This is a critical role in driving Tier 2 channel performance across Egypt. The role is responsible for managing and expanding the Tier 2 partner ecosystem by building strong relationships with distributors, resellers, and SI&ndash;VAR partners. It also requires close collaboration with Country Manager, marketing, product management, and operations teams to support and execute integrated channel initiatives.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Grow and manage Tier‑2 channel partners to achieve sales and coverage targets.
 </li>
 <li>
 Strengthen partner relationships with distributors, resellers, and SI&ndash;VARs to increase loyalty and engagement.
 </li>
 <li>
 Drive channel penetration and market expansion across Egypt.
 </li>
 <li>
 Lead demand-generation activities including promotions, partner programs and market development efforts.
 </li>
 <li>
 Conduct competitive mapping to identify growth opportunities and defend market share.
 </li>
 <li>
 Enhance brand visibility at the channel level through coordinated marketing and field execution.
 </li>
 <li>
 Accelerate sell‑out performance with a structured, data‑driven channel activation strategy.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Relevant recognized formal qualifications (university level).
 </li>
 <li>
 Minimum of 4 years&rsquo; experience in a similar international or regional sales role (with a similar company, national distributor, or trading company)
 </li>
 <li>
 Fluency in written and spoken English and Arabic language.
 </li>
 <li>
 Familiarity with MS Office applications, i.e. Word, Excel, PowerPoint.
 
 
 </li>
 </ul>
 Canon Core Behaviors
 
 
 <ul>
 <li>
 Drive for results
 </li>
 <li>
 Focus on the Customer
 </li>
 <li>
 Take ownership and accountability
 </li>
 <li>
 Act as a team player
 </li>
 <li>
 Shows courage and conviction
 </li>
 <li>
 People orientated
 </li>
 <li>
 Caring for self and others
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Canon Middle East FZ LLC , a subsidiary of Canon Europe, is the operational headquarters for Canon in the Middle East based in Dubai, UAE.
 
 
 At Canon, we&rsquo;ve been inspiring people to capture and share their world for over 85+ years. As a global leader in imaging and innovation, we&rsquo;re driven by bold ideas, collaboration, and a commitment to making a positive impact. From cameras to commercial printers, and business consultancy to healthcare technologies, Canon enriches lives and businesses through imaging innovation. Canon's corporate philosophy is Kyosei &ndash; 'living and working together for the common good'. Canon invests heavily in R&amp;D, delivering the richest and most innovative products and services to satisfy customers' creative needs. From amateur photographers to professional print companies, Canon enables each customer to realize their own passion for image. Further information about Canon Middle East is available at www.canon-me.com
 
 
 With a strong presence across Middle East for over 25 years, our regional sales offices in UAE, KSA &amp; Qatar support operations across Middle East markets. We&rsquo;re proud of our diverse, inclusive culture and our philosophy of Kyosei &ndash; living and working together for the common good.
 
 
 Why Join Us?
 
 
 <ul>
 <li>
 Be part of a diverse and energetic team, where 37+ nationalities work together with a common goal.
 </li>
 <li>
 Enjoy a competitive salary, comprehensive benefits, flexible hours, a hybrid working model, and opportunities for professional development.
 </li>
 <li>
 Benefit from continuous learning with access to extensive online resources and tailored development programs.
 </li>
 <li>
 Join a company that truly values sustainability, inclusion, and your personal growth.
 
 
 </li>
 </ul>
 Does this seem like a great fit for your career journey? Read the job description carefully and submit your application. We are excited to hear from you!
</div>

CME - Channel Sales Manager - Egypt

Deloitte

<div>
 
 About Deloitte:
 
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 <ul>
 <li>
 Lead the way
 </li>
 <li>
 Serve with integrity
 </li>
 <li>
 Take care of each other
 </li>
 <li>
 Foster inclusion
 </li>
 <li>
 Collaborate for measurable impact
 
 
 </li>
 </ul>
 The Contentious Matters Legal Advisor will support the Contentious Matters Leader to serve the internal business by helping manage the current contentious matters workload and prevent new contentious matters from escalating.
 
 
 
 The successful candidate&rsquo;s key responsibilities include, but are not limited to, the following:
 
 
 
 <ul>
 <li>
 Assisting with monthly reporting obligations.
 </li>
 <li>
 Maintaining a detailed and updated database of all contentious matters.
 </li>
 <li>
 Preparing the relevant internal reports by extracting the necessary information from the database.
 </li>
 <li>
 Maintaining case files on SharePoint and ensuring that all files are properly organized and up to date.
 </li>
 <li>
 Diarizing deadlines and important dates.
 </li>
 <li>
 Drafting emails and maintaining accurate records within the case management system
 </li>
 <li>
 Email and case management.
 </li>
 <li>
 Assisting in the streamlining of processes (including drawing up forms and templates for internal circulation).
 </li>
 <li>
 Putting together PowerPoints and running case statistics.
 </li>
 <li>
 Conducting legal research.
 </li>
 <li>
 Analyzing facts, gathering evidence, and preparing legal memorandums.
 </li>
 <li>
 Preparing summary notes on points of law, legislative amendments, and case law.
 </li>
 <li>
 Reviewing pleadings.
 </li>
 <li>
 Preparing letters of demand.
 </li>
 <li>
 Drafting legal notices
 </li>
 <li>
 Providing general advice on legal issues.
 </li>
 <li>
 Handling A to Z of simple cases.
 </li>
 <li>
 Assisting the Contentious Matters Team in the preparation of internal training sessions on issues surrounding contentious matters (including risk mitigation).
 </li>
 <li>
 Monitoring legal developments across the Middle East and Cyprus and reporting back into the Contentious Matters Team.
 </li>
 <li>
 Acting as a liaison between the Contentious Matters Team and the internal function as required from time to time.
 </li>
 <li>
 Acting as a liaison between the Contentious Matters Leader and external counsel as required from time to time.
 </li>
 <li>
 Working with the Contentious Matters Leader on developing and enhancing policies and guidelines to ensure compliance with laws and regulations across multiple Middle East jurisdictions.
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Builds own understanding of our purpose and values; explores opportunities for impact.
 </li>
 <li>
 Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
 </li>
 <li>
 Understands expectations and demonstrates personal accountability for keeping performance on track
 </li>
 <li>
 Actively focuses on developing effective communication and relationship-building skills
 </li>
 <li>
 Understands how their daily work contributes to the priorities of the team and the business
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Undergraduate degree in Law from a common law jurisdiction. Additional civil law qualification will be considered an advantage.
 </li>
 <li>
 At least 2 years&rsquo; post admission experience at a reputable law firm, preferably in the UK, US, Australia, or Canada. Additional experience working in a civil law environment will be considered an advantage.
 </li>
 <li>
 Excellent organization and planning skills.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Strong computer literacy, including Microsoft Word, Excel, PowerPoint.
 </li>
 <li>
 Excellent command of the English language, both verbal and written.
 </li>
 <li>
 An ability to build relationships with the relevant stakeholders.
 </li>
 <li>
 A keenness to learn about different stakeholder sectors.
 </li>
 <li>
 General proactivity in all areas of work.
 </li>
 </ul>
</div>

Experienced Associate | Contentious Matters Legal Advisor | Jordan/Lebanon/Egypt

Accenture

<div>
 
 SAP Cutover Associate Manager
 
 
 
 Location:
 
 
 
 Cairo, Egypt
 
 
 
 
 Accenture Technology
 
 
 
 
 Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our clients&rsquo; most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses.
 
 
 We are seeking for a new talent to join the Business &amp; Technology Integration team where you will have the opportunity to collaborate on an ERP roadmap implementation project.
 
 
 
 Job Description:
 
 
 
 Accenture is seeking a hands-on
 
 SAP Cutover Manager
 
 to coordinate Business and IT cutover activities for a large-scale SAP transformation program. This role will oversee the end-to-end cutover planning, readiness, execution, and stabilization across
 
 Human Capital Management (HCM)
 
 (SuccessFactors, Concur),
 
 Supply Chain Management (SCM)
 
 (S/4HANA, Ariba, OpenText, MDG), and
 
 Finance (FIN)
 
 (S/4HANA, MDG) workstreams. The SAP Cutover Manager will collaborate closely with Accenture functional and technical teams, client business and IT stakeholders, third-party vendors, the data migration partner, and the BCG PMO to ensure a seamless and well-controlled transition to the new SAP landscape. This program-critical role demands strong initiative, consistent oversight, hands-on delivery management, and a focus on minimizing disruption to business operations during go-live.
 
 
 
 Key Responsibilities:
 
 
 
 
 <li>
 Lead the end-to-end cutover strategy, integrated planning, and execution across both Business and IT streams.
 
 </li>
 <li>
 Develop, maintain, and execute a comprehensive cutover plan, encompassing technical system activities, data migration loads, and business operational transitions.
 
 </li>
 <li>
 Coordinate regular cutover planning sessions, readiness reviews, mock cutover rehearsals, and go/no-go meetings with business and IT leadership.
 
 </li>
 <li>
 Ensure all cutover tasks are correctly sequenced, dependencies managed, and critical paths identified and monitored.
 
 </li>
 <li>
 Manage communications during cutover execution, ensuring timely updates, issue escalation, and decision support.
 
 </li>
 <li>
 Track and mitigate cutover-related risks, issues, and dependencies, escalating to program leadership as appropriate.
 
 </li>
 <li>
 Oversee Hypercare handover, stabilization activities, and early life support following go-live.
 
 </li>
 <li>
 Ensure continuity of business operations and minimal disruption throughout the cutover period.
 
 
 
 </li>
 
 Required Qualifications:
 
 
 
 
 <li>
 Demonstrated experience managing complex ERP cutovers, including substantial experience with SAP S/4HANA programs.
 
 </li>
 <li>
 Strong understanding of SAP landscapes, integration points, and dependencies across both technical systems and business processes (SuccessFactors, Concur, Ariba, OpenText, MDG).
 
 </li>
 <li>
 Proven track record managing cutover planning across IT infrastructure and business operational activities.
 
 </li>
 <li>
 Practical experience leading mock cutovers, dress rehearsals, go-live execution, and Hypercare transitions.
 
 </li>
 <li>
 Excellent organizational and program management skills, with the ability to manage detailed runbooks, cross-team dependencies, and critical timelines.
 
 </li>
 <li>
 Strong leadership presence and the ability to influence and coordinate across business and technical teams.
 
 </li>
 <li>
 Expertise in cutover governance, risk management, contingency planning, and stakeholder engagement.
 
 </li>
 <li>
 Clear and effective communication skills, including escalation management.
 
 </li>
 <li>
 Proficiency in Microsoft Project, Excel (advanced), Jira, or equivalent planning and tracking tools.
 
 
 
 </li>
 
 Next Steps
 
 
 
 If this sounds like the ideal role, career and company for you, click below to apply.
 
 
 To learn more about life @AccentureMiddleEast, follow us on social media and keep up with our latest news.
 
 
 
 Accenture Middle East:
 
 
 LinkedIn
 
 
 ,
 
 
 Instagram
 
 
 ,
 
 
 Facebook
 
 
 ,
 
 
 Twitter
 
 
 ,
 
 
 YouTube
 
 
 
</div>

SAP Cutover Associate Manager

QuantumBlack, AI by McKinsey

<div>
 
 Who You'll Work With
 
 
 
 Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
 
 
 In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues&mdash;at all levels&mdash;will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won&rsquo;t find anywhere else.
 
 
 When you join us, you will have:
 
 
 <ul>
 <li>
 Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
 </li>
 <li>
 A voice that matters: From day one, we value your ideas and contributions. You&rsquo;ll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
 </li>
 <li>
 Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm&rsquo;s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you&rsquo;ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
 </li>
 <li>
 World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
 
 
 </li>
 </ul>
 
 Your Impact
 
 
 
 You will work with clients across a wide range of sectors and industries, advising them on how to best leverage technology.
 
 
 You will drive architectural design, make key technology decisions, and employ agile methodologies to build and deliver the next generation of products for our clients at scale.
 
 
 You will also lead project workstreams, helping clients build their technical capabilities and foster a culture centered around engineering best practices, user-centricity, and Agile values.
 
 
 As a core member of the team, you will take on responsibilities that include driving architectural design and making strategic technology decisions to shape next-generation products for various internal teams, ensuring that we remain at the forefront of technological innovation. Additionally, you will be hands-on and co-creating solutions alongside our clients and their leadership, enabling you to grow into a recognized technology leader.
 
 
 You will be part of the Middle East McKinsey Tech &amp; AI team in Cairo. This group brings together the best of McKinsey&rsquo;s Tech &amp; AI capabilities to help our clients use digital technology to transform their businesses.
 
 
 Tech &amp; AI at McKinsey is our tech delivery people unit. A global team of software, data and cloud engineers, passionate designers, technology architects, product owners, and leading technologists. You will join a multidisciplinary community of developers, Agile coaches, designers, business strategists and experts. Together, we&rsquo;ll design and create industry shaping products and tools for our clients.
 
 
 Our office culture is casual and social, with an emphasis on education and innovation. You will have the freedom to try new ideas and experiment in your role and will be guaranteed significant dedicated time to tinker, create, continuously learn and share cool new stuff. We also have a strong emphasis in our teams on mentoring others enabling them to grow and learn.
 
 
 Changing the world requires us to sit with our clients at times, so some travel is expected while in this role.
 
 
 
 Your Qualifications and Skills
 
 
 
 <ul>
 <li>
 Undergraduate or master&rsquo;s degree; or equivalent experience
 </li>
 <li>
 7+ years of experience in software development, with significant full-stack web application development experience strongly preferred
 </li>
 <li>
 Demonstrated knowledge and hands-on experience across the full application stack with some of the following languages/frameworks: JavaScript, TypeScript, React, Angular, Vue, jQuery, Java, Sprint, C#, .NET, Node.js, SQL, MySQL, SQL Server, MongoDB, cloud-native databases, AWS, Azure, GCP, Jenkins, Docker, Circle CI, Travis
 </li>
 <li>
 Experience leading in Agile teams, including coaching and modeling Agile mindsets as part of sprint ceremonies, work definition and building developer capabilities
 </li>
 <li>
 Experience working collaboratively with technical and non-technical team members and stakeholders including modeling and coaching others to use engineering best practices such as design patterns, customer-centric design, test-driven development, code refactoring, code review, and OWASP Top 10 security awareness
 </li>
 </ul>
</div>

Senior Software Engineer I - QuantumBlack, AI by McKinsey

Lua AI (YC F25)

<div>
 
 Location: Cairo, Egypt (remote / hybrid) &middot; Reports to: Head of Operations - MENA
 
 
 &nbsp;
 
 
 
 About Lua
 
 
 
 Lua is the Agent OS. We build digital employees &mdash; agents that do a real job end to end: they read a company&rsquo;s own systems, make the decision, take the action, and get a little better every time they run. Not chatbots that answer questions &mdash; digital workers that do the work, on the company&rsquo;s own data and workflows, and everything they build stays owned by the business. Teams write their logic on Lua (agents, skills, tools, jobs, webhooks, guardrails) and we run the hard parts underneath: infrastructure, multi-provider model orchestration, data, channels (WhatsApp, Slack, Email, Instagram, Messenger, a voice-capable website widget, HTTP API) and monitoring.
 
 
 Our customers are the companies that run their markets &mdash; the operator of one of the world&rsquo;s most-visited heritage sites, a major travel-and-hospitality group, the largest supermarket chain in its country, a listed conglomerate spanning healthcare and consumer goods, large regional banks, social-commerce companies and a microinsurer covering over a million people &mdash; across Africa, the Middle East and South Asia. Together they employ 64,000+ people and turn over $5bn+ a year, and they all want the same thing: to be AI-native on the systems they already run, with nothing to rip out. Backed by Y Combinator, we&rsquo;ve raised $5.8M &mdash; and this is a chance to build the playbook, not inherit one.
 
 
 
 
 
 
 Responsibilities
 
 
 
 We&rsquo;re looking for a junior engineer to join the implementation team and help build and deploy AI agents for our mid-market customers. You&rsquo;ll work alongside a senior implementation engineer, learning the Lua platform and contributing to live customer projects from your first week.
 
 
 This is an apprentice-track role with a clear growth path. You&rsquo;ll start with structured work &mdash; environment setup, testing, knowledge base configuration &mdash; and grow into owning full implementations within 6 months.
 
 <ul>
 <li>
 
 Build agent skills and tools
 
 in TypeScript using the Lua CLI &mdash; the functions that let agents take real actions like API calls, data lookups, and webhook triggers.
 </li>
 <li>
 
 Set up and configure agent environments
 
 : sandbox for development, production for live deployments.
 </li>
 <li>
 
 Configure and manage client knowledge bases
 
 &mdash; the information agents use to answer questions and follow business rules.
 </li>
 <li>
 
 Run QA
 
 and testing cycles before deployment &mdash; test across channels (WhatsApp, web, Slack) and flag issues.
 </li>
 <li>
 Support the senior engineer on active implementations across the full build lifecycle.
 </li>
 <li>
 Write and maintain technical documentation for each implementation.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 1&ndash;2 years writing code
 
 &mdash; professional experience, bootcamp, side projects, or university projects. You need to be comfortable in TypeScript or JavaScript.
 </li>
 <li>
 
 Familiarity with REST APIs, JSON, and basic web architecture.
 
 You know what an endpoint is and how to test with Postman or similar.
 </li>
 <li>
 A fast learner who figures things out by doing, not by waiting for instructions. The platform, CLI, and agent architecture will all be new.
 </li>
 <li>
 Strong written communication &mdash; you&rsquo;ll be in Slack daily, writing updates, flagging blockers, and documenting your work.
 </li>
 <li>
 Reliable. When you say something is done and tested, it needs to actually be done and tested.
 </li>
 <li>
 Fluent in Arabic and English
 </li>
 </ul>
 
 
 
 
 Nice to have
 
 <ul>
 <li>
 Experience with any chatbot or conversational AI platform.
 </li>
 <li>
 Familiarity with WhatsApp Business API, Slack API, or similar messaging platforms.
 </li>
 <li>
 Comfortable with Git, GitHub, and CLI tooling.
 </li>
 <li>
 Previous remote work experience.
 </li>
 </ul>
 
 
 
 
 
 Growth Path
 
 
 <ul>
 <li>
 
 Months 1&ndash;3:
 
 Support builds, learn the platform, follow the runbook, handle structured work.
 </li>
 <li>
 
 Months 3&ndash;6:
 
 Own specific integrations within an implementation. Run client test sessions.
 </li>
 <li>
 
 Months 6&ndash;12:
 
 Own an implementation end-to-end. Client-facing. Responsible for time-to-value on your accounts.
 </li>
 </ul>
 
 
 
 
 
 What we offer
 
 
 <ul>
 <li>
 Hybrid - Most of our work is remote.
 </li>
 <li>
 Small team, massive ownership. No bureaucracy. Ship and iterate.
 </li>
 <li>
 Direct access to the founding team. Your work is visible and impactful from day one.
 </li>
 <li>
 A platform that&rsquo;s actually in production with real customers &mdash; not a pre-product startup.
 </li>
 </ul>
 
 
 
</div>

Junior Implementation Engineer, MENA

TCL Electronics MEABG

<div>
 
 
 Brief Introduction of TCL &amp; MEABG
 
 
 
 
 TCL
 
 , since its foundation in 1981, has grown into a global enterprise with preliminary international competitiveness. TCL Industries focuses on the home and commercial appliances, provides users with products and services for intelligent and healthy life, further deepens the transformation from the top global home appliance company to a global leading intelligent technology company, and sets out the aim of over RMB 250 billion revenues by 2026. Businesses of TCL Industries mainly include intelligent screen, home appliance, mobile phone, intelligent commercial display, home Internet, AI x IoT service platform, innovation, etc.
 
 
 Why TCL?
 
 <ul>
 <li>
 Join a global leader in consumer electronics and technology innovation.
 </li>
 <li>
 Work in a dynamic, fast-paced environment with opportunities for growth and development.
 </li>
 <li>
 Competitive salary, benefits, and a flexible working culture.
 </li>
 <li>
 Collaborative team atmosphere with a focus on innovation and impact.
 </li>
 </ul>
 
 TCL adheres to the talent-driven strategy, and we look forward to your joining and taking your responsibilities to take our brand experience to the next level!
 
 
 
 
 
 
 Mid-East &amp; Africa Business Group (MEABG)
 
 
 
 Driving TCL's expansion across the Middle East and Africa, we're building an AI x IoT ecosystem around our smart display solutions and home appliance portfolio (air conditioners, refrigerators, washers), as well as smart devices. Our mission is to become the region's leading smart home solutions provider. MEABG employs 400+ professionals across nationalities. Operations span the Middle East and Africa through 5 subsidiaries: Pakistan, UAE (Dubai), Turkey, South Africa, and Morocco, as well as 4 regions: East Africa, North Africa, West Africa, Saudi Arabia
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 
 Warehouse management
 
 </li>
 </ul>
 
 i, Supervise the warehouse supplier to implement warehouse operating standards, supervise daily operations including receiving, picking, packing and delivery, inbound and outbound process, strictly verify the quantity, specifications, and appearance of goods, and eliminate issues such as wrong shipment, missing shipment, and overshipment.
 
 
 ii,Monitor warehouse layout, storage, safety, fire prevention and site hygiene. Organize warehouse supplier for regular inventory checks, analyze inventory discrepancies and implement corrective actions.
 
 
 iii,Manage warehouse suppliers, regularly hold meetings with logistics suppliers to review KPI performance, summarize actual operations, optimize operational processes, propose improvement directions and requirement, and ensure closed-loop implementation.
 
 <ul>
 <li>
 
 Order processing and follow-up
 
 </li>
 </ul>
 
 i, Receive and verify customer orders, check product specifications, quantity, price, delivery date and address. Book delivery window with customer basing on the stock available information;
 
 
 ii, Issue shipping instructions to logistics and warehouse suppliers. Track the entire delivery process, including shipping and logistics progress, verify customer order receipt; Handle order changes, delivery delays, goods discrepancy, cargo damage, returns and exchanges. and customer complaints. Follow up issues until fully resolved.
 
 
 iii, Synchronize order status to customers and sales representatives;
 
 
 iv, Maintain the order information into the system and Complete the order process in the system to ensure timely completion of each node in the process.
 
 <ul>
 <li>
 
 Logistics control
 
 </li>
 </ul>
 
 i, Arrange local distribution and goods transfer, control logistics cost and delivery lead time. Plan transportation capacity reasonably, and control logistics timeliness and transportation costs.
 
 
 ii, Resolve issues such as cargo damage, shortage, delivery delay. Manage reverse logistics including returns, repairs and re-shipment.
 
 
 iii,Manage logistics suppliers, regularly hold meetings with them to review KPI performance, summarize actual operations, propose improvement directions, and ensure closed-loop implementation.
 
 
 iv, Maintain good communication with logistics partners and customers. Ensure full compliance with domestic trade and labor regulations. And timely update local policy, logistics market and warehouse operation
 
 <ul>
 <li>
 
 Follow up on warehouse and logistics fee reconciliation
 
 </li>
 </ul>
 
 Complete monthly/per order reconciliation of transactions, require suppliers to provide reconciliation details and invoices, verify reconciliation statements to ensure accuracy, and request payment process follow-up for payment.
 
 <ul>
 <li>
 
 Data statistics and reports
 
 </li>
 </ul>
 
 Establish order ledger, inventory ledger, warehouse fee and logistics cost ledger, and collect data on order quantity, delivery time, customer performance, etc. Regularly prepare reports and submit them to local management and domestic headquarters.
 
</div>

Supply Chain Supervisor– Egypt

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 178074
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Retail Sales Representative is responsible for establishing rapport and credibility with customers to assist them in purchasing IKEA's product range. The role aims to maintain high standards of merchandising and ensure stock availability to meet and exceed sales targets. A Retail Sales Representative must display exceptional customer focus by engaging directly with customers, gathering feedback, and building trust to drive sales and improve customer experience. This role operates across stores in the U.A.E., Oman, Qatar, and Egypt, playing a crucial part in developing customer relationships and enhancing the IKEA brand's market presence.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Operational &amp; Commercial
 
 
 <ul>
 <li>
 Conduct daily detailed inspections of assigned areas to review the availability and positioning of price labels, product information tags, and other communication media.
 </li>
 <li>
 Review daily stock levels on all products in the assigned area and recommend orders to the Shopkeeper.
 </li>
 <li>
 Coordinate with the Procurement Executive for information pertaining to stocks in the assigned area.
 </li>
 <li>
 Ensure a customer-focused approach by serving, listening, and supporting customers with empathy and care in line with IKEA values.
 </li>
 <li>
 Engage in daily dialogue with customers to gather feedback and understand their needs to enhance their shopping experience.
 </li>
 <li>
 Prepare pro forma invoices by understanding and determining customers' requirements and follow up on quotations to convert them into actual sales.
 </li>
 <li>
 Promote product sales by spotting and seizing opportunities, offering alternative solutions, and suggesting add-on sales to achieve sales targets.
 </li>
 <li>
 Suggest improvements to sales strategies to the supervisor and identify slow-moving or non-selling items with action recommendations.
 </li>
 <li>
 Maintain a full display of products using company merchandising methods and act as an expert on the product range within Home Furnishing Business.
 </li>
 <li>
 Stay informed about market developments and advertising to maintain competitive advantage and advise customers accurately.
 </li>
 <li>
 Stay updated on changes in product range, report customer feedback on product range issues to the Sales Manager.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Sales-driven with a strong customer focus.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proficiency in English, with Arabic preferred.
 </li>
 <li>
 Ability to understand customer needs and build strong relationships.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Secondary Education.
 </li>
 <li>
 Minimum 3 years of experience in a similar retail sales role.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Proven sales-driven mentality and problem-solving skills.
 
 
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 About Al-Futtaim Group Real Estate
 
 
 
 The real estate development and operations arm of Al-Futtaim, Al-Futtaim Group Real Estate is responsible for a multi-billion-dollar portfolio across MENA. With high-quality residential, business, retail, tourism, educational and healthcare developments, the master developer caters to the diverse needs of cities and communities in the region. From origination, conception, development, sales, procurement and construction of mega-projects and the leasing, operation and management of these projects after completion, Al-Futtaim Group Real Estate (AFGRE) has been developing and managing owned landbanks, unlocking the economic potential of the region and contributing to future development for more than 40 years.
 
 
 Our focus is to enable and invest in meaningful relationships to make our properties the best places to live and work, build additional products and services and enable partnerships to create true value to our customers throughout their entire experience with us.
 
 
 AFGRE is responsible for master planning of all projects in its portfolio, including two large scale mixed use destinations: Dubai Festival City and Cairo Festival City.
 
 
 
 About Al-Futtaim Malls
 
 
 
 Al-Futtaim Malls provides development and asset management expertise, specializing in building retail-led super regional malls in prime locations across MENA and beyond. With a proven track record of creating both sustainable revenue growth and value enhancement for tenants, Al-Futtaim Malls delivers exceptional experiences and exciting shopping environments for customers.
 
 
 Part of the Al-Futtaim Group, Al-Futtaim Malls leadership team brings more than 30 years of experience and a deep understanding and knowledge of the retail sector, both from a shopper&rsquo;s point of view but as curators of space or landlords to other brands. The company has a directly managed portfolio including over 9 million sqft of retail space across four malls in the MENA region and two under development. Malls under the Al-Futtaim Malls portfolio include Dubai Festival City Mall and Festival Plaza in the UAE, Cairo Festival City Mall in Egypt, Doha Festival City in Qatar and Zenata Mall, Morocco.
 
 
 Leveraging on the expertise of its parent company, Al-Futtaim Malls established PLEX Management Services offering a full array of services including asset management and development, leasing, and brand experience expertise to shopping mall landlords and retail organizations globally. Implementing global best practice and deploying Al-Futtaim Mall&rsquo;s deep understanding of mall management and retail dynamics, PLEX promises to deliver continuous growth and long-term value for its partners.
 
 
 For more information on Al-Futtaim Malls, please visit https://www.al-futtaimmalls.com/
 
 
 
 About Al-Futtaim Engineering &amp; Technologies
 
 
 
 Al-Futtaim Engineering &amp; Technologies offers customers complete engineering and systems integration solutions.
 
 
 The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation.
 
 
 The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services.
 
 
 These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.
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Sales Assistant | IKEA | Cairo Festival City

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