senior talent acquisition specialist

account team lead, growth – middle east (cairo-based) Jobs in Cairo

architect team lead

associate project manager

b2b sales team lead

contracts team leader

Alnafitha IT

<div>
 
 
 Business Overview:
 
 
 
 Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.
 
 
 As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.
 
 
 
 
 
 Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.
 
 
 
 
 
 With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.
 
 
 
 
 
 Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.
 
 
 
 
 
 Our vision is to be the Kingdom's most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability
 
 
 
 
 
 At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients' expectations.
 
 
 
 
 
 
 
 Job Summary/Objective
 
 
 
 
 The Technical Support Manager is responsible for overseeing the daily operations of the
 
 
 technical support team as well as participating as an active member of the team.
 
 
 As a team leader, this position will partner with customer success and business development to
 
 
 deliver exceptional support to customers through phone, email and chat. This team member
 
 
 will be expected to lead by example, organize work, build reports, handle escalations, and help
 
 
 with ad hoc projects, and training
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 &bull; Team Leadership and Development
 
 
 &bull; Oversee the day-to-day operations of the Technical Support Team from senior
 
 
 technical leaders to junior staff to ensure effective knowledge transfer within the
 
 
 team
 
 
 &bull; Provide mentorship, coaching, and training to enhance team skills and knowledge
 
 
 and provide personalized guidance and foster professional growth
 
 
 &bull; Arrange and oversee shift scheduling to maintain adequate resource coverage,
 
 
 optimize workload and ensure uninterrupted service delivery
 
 
 &bull; Manage recruitment, performance evaluations, and disciplinary actions for staff to
 
 
 evaluate achievements, identify development needs, and align individual goals with
 
 
 organizational objectives
 
 
 &bull; Customer Satisfaction Management
 
 
 &bull; Act as a senior agent driving customer satisfaction through effective support.
 
 
 &bull; Ensure all customer inquiries and issues are resolved accurately and professionally.
 
 
 &bull; Serve as the primary point of contact for technical VIP cases or executive escalations
 
 
 to protect critical relationships and maintain trust with high-value clients by resolving
 
 
 high impact issues quickly and effectively
 
 
 &bull; Attend escalation meetings and follow up on outcomes to ensure all escalation
 
 
 resolutions are implemented, preventing recurrence and improving customer
 
 
 experience
 
 
 &bull; Operational Oversight
 
 
 &bull; Record, track, and report on team service level agreements (SLAs) and workflows to
 
 
 ensure service commitments are met or exceeded, ensuring customer satisfaction
 
 
 and compliance
 
 
 &bull; Plan for customer support load distribution to anticipate demand fluctuations,
 
 
 optimize staffing levels and maintain consistent service quality
 
 
 &bull; Follow up on technical account manager&rsquo;s tasks to ensure account specific
 
 
 deliverables are on track, issues are addressed, and customer expectations are met
 
 
 &bull; Serve as the escalation point for outsourcing operations issues to address high
 
 
 priority or unresolved issues swiftly and minimize service disruptions
 
 
 &bull; Track customers&rsquo; status for invoicing and renewals to ensure accurate billing, timely
 
 
 renewals, and sustained revenue flow from support contracts
 
 
 &bull; Support Coordination and Onboarding
 
 
 &bull; Provide support for both internal and external customers, managing incoming
 
 
 technical inquiries.
 
 
 &bull; Facilitate the onboarding process for new team members to ensure effective
 
 
 integration.
 
 
 &bull; KPI Development and Monitoring
 
 
 &bull; Assist in the creation and monitoring of team key performance indicators (KPIs).
 
 
 &bull; Analyze support system case trends to identify areas for improvement and prevent
 
 
 future issues.
 
 
 &bull; Process Improvement and Documentation
 
 
 &bull; Review and enhance technical support processes and documentation to streamline
 
 
 processes, eliminate bottlenecks and increase overall service delivery speed &amp; quality
 
 
 &bull; Create relevant support materials and self-service tools for customers and staff
 
 
 &bull; Enable digital transformation and automation to reduce manual effort, improve
 
 
 consistency and increase operational efficiency through technology adoption
 
 
 &bull; Feedback and Communication
 
 
 &bull; Establish a feedback loop for staff and customers on resolved and ongoing issues.
 
 
 &bull; Implement preventive measures to minimize customer faults and issues proactively.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 Qualifications
 
 
 
 
 
 
 - Education: Bachelor&rsquo;s degree in computer science or equivalent.
 
 
 - Experience: 12+ years&rsquo; experience in Microsoft technologies in one or more of the
 
 
 following: (Microsoft: Active Director, Microsoft Azure and AWS, Microsoft Exchange,
 
 
 Skype for Business, Teams, SCCM, SCOM, VMM, MOM, OMS, Intune, Microsoft
 
 
 SharePoint)
 
 
 - Experience with migration of Exchange customers to Office 365 and end to end support
 
 
 and troubleshooting experience of Exchange Online and Office 365 Hybrid solutions.
 
 
 - Additional skills in Exchange Online Protection, Antigen/Forefront Protection for
 
 
 Exchange.
 
 
 - Experience in AD Security (ATA, AD backup and recovery, security practices and AD
 
 
 health check)
 
 
 - Knowledge in Microsoft Server features (ADFS &ndash; DFS &ndash; RMS &ndash; WSUS &ndash; WDS &ndash; CA &ndash; IIS).
 
 
 - Knowledge in Virtualization (Microsoft Hyper-V, VMWare).
 
 
 - Basic knowledge in SQL database administration and implementation.
 
 
 - Solid understanding of client/server, networking, and Internet technologies
 
 
 fundamentals.
 
 
 - Experience working with Microsoft Server products alongside Microsoft Azure IaaS/
 
 
 PaaS and experience with troubleshooting, configuring and supporting Network and
 
 
 Hybrid scenarios.
 
 
 - Working knowledge in several areas of Azure / AWS PaaS and/or IaaS, such as Azure
 
 
 deployment, ARM template, Application Insights, PowerShell Scripting, Security, High
 
 
 Availability, Azure Storage, Azure Virtual Machine, Backup / Disaster Recovery, Patching,
 
 
 Clustering, Service Resilience, SQL Azure, ADLS and distributed systems etc.
 
 
 - Experienced in DevOps and knowledge of Azure Web Aps, Service Fabric and .NET
 
 
 (Preferred)
 
 
 - Solid Networking Skills (Routing &amp; Switching Protocols, TCP/, DNS, QoS, SIP, VLANs, and
 
 
 WAN protocols)
 
 
 - High sense of responsibility and ownership, acting like owner in what you do.
 
 
 - Exceptional communication and presentation skills
 
 
 - Proven people management and leadership skills
 
 
 - Love being the first line of support and troubleshooting issues
 
 
 - Strong analytical skills to investigate and resolve customer support tickets
 
 
 - Able to multi-task efficiently under time pressure
 
 
 - Able to work with cutting edge technology and assimilate information rapidly
 
 
 Previous experience in managing customer-focused teams
 
 
 Proven experience in managing a service and support focused team culture
 
 
 - Ability to maintain composure during stressful situations.
 
 
 - Fluent in Arabic and English.
 
 
 
 Certification Requirements:
 
 
 
 &bull; CCNA Routing and Switching.
 
 
 &bull; ITIL Expert (Preferred)
 
 
 &bull; MCSE: Core Infrastructure (Must)
 
 
 &bull; MCSE: Private Cloud (Must)
 
 
 &bull; MCSE: Messaging.
 
 
 &bull; PMP Certified (Preferred)
 
 
 &bull; Microsoft 365 Certified: Enterprise Administrator Expert (preferred)
 
 
 &bull; Microsoft Certified: Azure Solutions Architect Expert (preferred)
 
</div>

Technical Support Manager - Microsoft Technologies - Cairo

The Address Investments

<div>
 
 
 Company Description
 
 
 
 The Address Investments is a leading real estate company in Egypt and the Middle East, known for its dedication to fostering a healthy real estate market. The company prides itself on offering a variety of developments to match clients' budgets, turning real estate dreams and investments into reality. We are known for our high-quality service and unique client-focused approach, offering multiple project options to meet customer needs. Our team is recognized for its expertise and strong collaboration, ensuring clients feel comfortable and well-supported.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time, on-site role for a Sales Real Estate Agent based in Cairo. The Sales Real Estate Agent will be responsible for guiding clients through buying and selling properties, providing expert advice on market conditions, and ensuring the best deals tailored to clients' needs. Day-to-day tasks include meeting with clients, conducting property tours, negotiating contracts, and maintaining a comprehensive understanding of the local real estate market. Fresh graduates are welcome to apply and will receive comprehensive training and support.
 
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 NO EXPERIENCE NEEDED
 </li>
 <li>
 Customer Service and Sales skills
 </li>
 <li>
 Knowledge of Real Estate and Real Property regulations
 </li>
 <li>
 Strong communication and negotiation skills
 </li>
 <li>
 Ability to work collaboratively in a team-oriented environment
 </li>
 <li>
 Prior experience in real estate is a plus but not required
 </li>
 <li>
 Bachelor's degree in Business, Marketing, or related field is advantageous
 </li>
 </ul>
 
 
 
</div>

Salesperson (No Experience Needed)

Manpower Egypt

<div>
 
 For a very well known Company in New Cairo Trade Execution Specialist is urgently needed
 
 
 
 
 
 
 
 Job responsibilities:
 
 
 
 
 
 
 <ul>
 <li>
 Manage end-to-end trade execution for import, local, and export shipments.
 </li>
 <li>
 Coordinate shipment activities with stevedoring companies, marine agencies, inspectors, and logistics providers.
 </li>
 <li>
 Ensure accurate and timely preparation of shipping, customs, and export documentation.
 </li>
 <li>
 Coordinate customs clearance, CargoX requirements, NFSA compliance, and FSQR standards.
 </li>
 <li>
 Liaise with Treasury for Bills of Lading (BLs), supplier payments, and customer payment follow-up.
 </li>
 <li>
 Plan and coordinate cargo sampling, trucking, and stevedoring activities to meet operational and business requirements.
 </li>
 <li>
 Prepare and distribute regular operational reports, including bean line-ups, stevedoring schedules, and trucking plans.
 </li>
 <li>
 Verify the accuracy of operational reports from service providers and customs agents.
 </li>
 <li>
 Manage domestic contracts, delivery orders, debit notes, and contract documentation.
 </li>
 <li>
 Record and maintain all trade execution activities in the Dynamics ERP system.
 </li>
 <li>
 Build and maintain strong relationships with external stakeholders, including government authorities and service providers.
 </li>
 <li>
 Collaborate with internal teams (Accounting, Treasury, Logistics, FSQR, Production, and Commercial) to ensure seamless operations.
 </li>
 <li>
 Process and reconcile departmental invoices accurately and on time.
 </li>
 <li>
 Ensure compliance with company policies, contractual requirements, and applicable regulations throughout all activities.
 </li>
 </ul>
 
 
 
 
 
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
 </li>
 <li>
 3&ndash;5 years of experience in Supply Chain, Trade Execution, Shipping, Logistics, or the Futures Market.
 </li>
 <li>
 Fluent in English with excellent written and verbal communication skills.
 </li>
 <li>
 Professional training or certification in Import/Export Operations, Shipping, and Incoterms is preferred.
 </li>
 <li>
 Sound knowledge of GAFTA (Grain and Feed Trade Association) and/or FOSFA (Federation of Oils, Seeds and Fats Associations) rules and regulations.
 </li>
 <li>
 Proficient in Microsoft Office applications, particularly Excel, and ERP systems.
 </li>
 <li>
 Excellent attention to detail, with strong organizational, multitasking, and time management skills.
 </li>
 <li>
 Strong analytical and problem-solving skills with the ability to anticipate and resolve issues proactively.
 </li>
 <li>
 Demonstrated ability to manage conflicts and build collaborative, win-win solutions.
 </li>
 <li>
 Strong interpersonal skills with the ability to communicate effectively across diverse cultures and stakeholders.
 </li>
 <li>
 Self-motivated, energetic, and committed to continuous learning and professional development.
 </li>
 <li>
 Demonstrates the highest standards of ethics, integrity, and compliance with the company's code of conduct.
 </li>
 <li>
 A collaborative team player with the ability to contribute positively to team objectives.
 </li>
 <li>
 Results-oriented with an innovative mindset and a continuous improvement approach.
 </li>
 </ul>
 
 
</div>

Trade Execution Specialist

United Nations Population Fund (UNFPA)

<div>
 
 Job Description
 
 
 
 
 TERMS OF REFERENCE (to be completed by Hiring Office)
 
 Hiring Office:
 
 
 UNFPA Arab States Regional Office (ASRO) &mdash; Communications Unit
 
 
 Purpose of consultancy:
 
 
 The UNFPA Arab States Regional Office (ASRO) frequently produces digital and print publications requiring fast, high-quality, and brand-compliant visual design. The purpose of this consultancy is to establish non-binding Framework Agreements (Individual Retainer Contracts) with pre-vetted freelance graphic designers to provide high-quality graphic design, visual layout, and Desktop Publishing (DTP) services on an on-demand, as-needed basis across the Arab region. Engagement under this retainer framework enables the office to execute work orders via standardized design briefs without initiating new procurement cycles for individual assignments.
 
 
 Scope of work:
 
 
 
 (Description of services, activities, or outputs)
 
 
 
 When activated via an individual design brief, the retainer holder shall provide high-quality graphic design and layout services. The scope of work encompasses:
 
 
 <ul>
 <li>
 Visual identity and brand alignment: Ensuring all creative assets flawlessly follow the UNFPA branding toolkit guidelines.
 </li>
 <li>
 Layout and creative concept development: Submitting three distinct initial cover and layout concept options for review based on the provided design brief.
 </li>
 <li>
 Iterative proof corrections: Executing progressive sub-rounds of text and design corrections in coordination with the communications and technical units until full layout integrity is achieved.
 </li>
 <li>
 Structuring and adjusting layouts to account for multilingual requirements: Ensuring correct right-to-left (RTL) formatting logic for Arabic text, and left-to-right (LTR) formatting logic for English and French text, including proper text-flow adjustments across bilingual or trilingual layouts.
 </li>
 <li>
 Digital accessibility compliance: Designing all digital products to meet international accessibility standards for persons with disabilities (WCAG 2.1 mapping). This includes embedding proper alternative text (alt-text) tags for images, charts, and maps provided by the technical unit, defining a logical document reading order for screen readers, ensuring high color contrast thresholds, and formatting tagged structural headings within the final PDF asset.
 </li>
 <li>
 Sustainable design practices: In line with UN green mandates, prioritizing digital-first, screen-optimized products. If physical printing is requested, files must be structurally optimized for local, recycled-paper printing contexts.
 
 
 
 </li>
 </ul>
 
 Strict prohibition on raw AI asset generation and automated layouts
 
 
 
 The utilization of unedited artificial intelligence image generators, automated layout software, or raw machine-generated design elements (e.g., Midjourney, DALL-E, automated Canva layouts, or generic AI vector wrappers) to execute the required graphic design interventions is strictly prohibited. While professional layout software utilities, digital drawing applications, and standard design tools are necessary for technical and mechanical precision, the final output must completely reflect human analytical judgment, custom visual harmonization, and creative design polish. Submissions that display a reliance on generic templates, robotic visual generation loops, or superficial machine adjustments will be rejected as non-responsive, and final vendor payment will be frozen.
 
 
 Duration and working schedule:
 
 
 
 Duration:
 
 
 
 Initial duration of
 
 11 months
 
 from the date of contract signature. Subject to satisfactory performance assessments and ongoing operational needs, contracts may be considered for renewal following a mandatory
 
 one-month break in service
 
 in full compliance with UNFPA consultancy policy.
 
 
 
 Schedule:
 
 
 
 On-demand retainer basis (as-needed). Turnaround parameters, deadlines, and page counts will be negotiated case-by-case upon issuance of each design brief.
 
 
 Place where services are to be delivered:
 
 
 Remotely
 
 
 Delivery dates and how work will be delivered (
 
 e.g.
 
 electronic, hard copy etc.):
 
 
 Work deliverables will be delivered electronically according to the negotiated project schedules in the individual design briefs. Turnaround parameters, deadlines, and total page counts will be negotiated case-by-case at the time of the specific design brief issuance.
 
 
 Upon completion of each work order, the consultant must submit a complete asset package including:
 
 
 <ul>
 <li>
 Pre-press printable files: High-resolution, print-ready PDFs with crop marks and bleeds.
 </li>
 <li>
 Digital-optimized files: Low-resolution, interactive web-ready PDFs (with hyperlinked tables of contents and URLs) and standalone social media graphics if requested.
 </li>
 <li>
 Open source working files: Complete packaged source files (e.g., Adobe InDesign .indd, Illustrator .ai, Photoshop .psd) including all linked high-resolution imagery and vector assets.
 
 
 
 </li>
 </ul>
 All layout and design work executed under this retainer framework must strictly comply with:
 
 
 <ul>
 <li>
 The UNFPA Global Branding Toolkit (corporate typography, color palettes, logo placement rules, and grid structures). The full toolkit is accessible via this Link: http://unf.pa/brand using this Password: Guidelines2025_Live!
 </li>
 <li>
 The UNFPA Global Brand examples.
 
 
 
 </li>
 </ul>
 Monitoring and progress control, including reporting requirements, periodicity format and deadline:
 
 
 
 Day-to-day art direction:
 
 
 
 The consultant will work under the direct day-to-day creative supervision of the Communications Unit to ensure design quality control.
 
 
 
 Substantive review, and final approval ownership:
 
 
 
 The respective Technical Requesting Unit remains responsible for content accuracy, proofreading text inside the proofs, and granting the final written sign-off and approval on both the final text and design layout before public distribution or printing.
 
 
 
 Performance evaluation and quality assessment:
 
 
 
 Upon completion of each work order, the Communications Unit, and the Requesting Technical Unit, will conduct a formal performance assessment of the deliverables (evaluating criteria such as design quality, visual creativity, brand compliance, speed/adherence to deadlines, and communication responsiveness). Satisfactory evaluation scores are required to process payment clearances and maintain roster eligibility. In cases of repeated poor performance, failure to adhere to branding guidelines, or unsatisfactory layout quality, UNFPA reserves the right to issue a formal warning or immediately terminate the retainer contract without obligation for future work order activations.
 
 
 Supervisory arrangements:
 
 
 The Communications Unit, led by
 
 Samir Aldarabi, Regional Communications Adviser
 
 , will serve as the technical gatekeeper and managing authority for this retainer contract.
 
 
 Expected travel:
 
 
 None. (100% remote assignment).
 
 
 Required expertise, qualifications and competencies, including language requirements:
 
 
 
 Educational requirements:
 
 
 
 <ul>
 <li>
 A First-level university degree (Bachelor&rsquo;s degree) in Graphic Design, Fine Arts, Visual Communications, Digital Media, or a related field.
 </li>
 <li>
 A relevant technical diploma or secondary education combined with two (2) additional years of qualifying professional experience may be accepted in lieu of a university degree.
 
 
 
 </li>
 </ul>
 
 Years of experience:
 
 
 
 <ul>
 <li>
 A minimum of two years of progressively responsible professional experience in graphic design, publication layout, Desktop Publishing (DTP), and corporate brand management.
 </li>
 <li>
 Demonstrated track record producing high-level publications (e.g., annual reports, complex policy briefs, data-dense infographics, and social media visibility asset packs).
 
 
 
 </li>
 </ul>
 
 Technical competencies &amp; software proficiency:
 
 
 
 <ul>
 <li>
 Expert mastery of industry-standard professional software (Adobe Creative Cloud: InDesign, Illustrator, Photoshop, Acrobat Pro).
 </li>
 <li>
 Demonstrated experience in native InDesign file packaging, master page configuration, layer management, and layout grid setup.
 </li>
 <li>
 Proven technical proficiency in formatting right-to-left (RTL) Arabic typography and left-to-right (LTR) English/French typography.
 </li>
 <li>
 Strong technical familiarity with WCAG 2.1 digital accessibility tagging and screen-reader optimization within PDF publications.
 
 
 
 </li>
 </ul>
 
 Language requirements:
 
 
 
 <ul>
 <li>
 Fluency (written and spoken) in English and Arabic is required. Working knowledge of French is an asset.
 
 
 
 </li>
 </ul>
 Inputs / services to be provided by UNFPA or implementing partner (e.g support services, office space, equipment), if applicable:
 
 
 
 The Communications Unit and Technical Requesting Unit will make available:
 
 
 
 <ul>
 <li>
 The final copyedited, proofread narrative text file in an editable format (MS Word).
 </li>
 <li>
 All mandatory institutional reference links (UNFPA global branding toolkit, corporate templates, and photo libraries).
 </li>
 <li>
 The design brief, including specific dimensions, layout constraints, or presentation goals required for the final product.
 </li>
 <li>
 The exact, approved text for all mandatory legal disclaimers, funding acknowledgments, or institutional notices.
 
 
 
 </li>
 </ul>
 Other relevant information or special conditions, if any:
 
 
 
 We require the retainer holder to provide:
 
 
 
 <ul>
 <li>
 An assigned, responsive point of contact or rapid communication workflow to coordinate assignments.
 </li>
 <li>
 A clear, structured execution timeline ensuring full adherence to the negotiated design milestones.
 </li>
 <li>
 The complete, multi-asset deliverable package as defined under the specific activities section below.
 
 
 
 </li>
 </ul>
 
 Payment safeguard:
 
 
 
 <ul>
 <li>
 Final consultant payment against an activated Purchase Order (PO) will remain frozen until both the Communications Unit and the technical requesting unit issue a joint technical clearance confirming all assets have been satisfactorily received.
 
 
 
 </li>
 </ul>
 
 Selection and awarding of retainer contracts:
 
 
 
 Because this process aims to select qualified freelance designers for individual retainer contracts, candidates will be evaluated on a Pass/Fail baseline of portfolio quality and technical compliance, with contract awards and task matching dictated by the most competitive financial rates provided. Candidates will be evaluated covering:
 
 
 <ul>
 <li>
 Technical portfolio check
 </li>
 <li>
 Submission of a professional-level portfolio demonstrating advanced creative design capability.
 </li>
 <li>
 Submission of a professional portfolio showcasing corporate layout design (reports, policy briefs, infographics).
 </li>
 <li>
 Demonstrated experience in typography hierarchy, grid layouts, and accessible digital documents.
 </li>
 <li>
 Result: Pass/fail
 </li>
 <li>
 Multilingual and tool proficiency
 </li>
 <li>
 Mastery of industry-standard software (Adobe Creative Suite: InDesign, Illustrator, Photoshop). Candidates must provide one sample packaged native file (InDesign package) or an IDML file accompanied by a PDF showing the hidden layout grid and structural characters to verify professional grid alignment, master page configuration, and clean layer management.
 </li>
 <li>
 Proven capability in formatting right-to-left (RTL) Arabic layouts and left-to-right (LTR) English/French layouts.
 </li>
 <li>
 Result: Pass/fail
 </li>
 <li>
 Financial rate sheet (per-page/product retainer basis)
 </li>
 <li>
 Bidders must submit fixed, standard rates using the financial matrix below. Oncoming work orders will be matched primarily to the lowest-priced available roster member for that product type.
 
 
 
 </li>
 </ul>
 Required financial rate matrix
 
 
 Bidders must outline their flat rates based on the following standard office products. Hourly rates or raw Word-document page counts will not be accepted. All page billing is calculated based on final designed publication pages:
 
 
 
 Product type
 
 
 Unit
 
 
 
 
 Proposed retainer rate
 
 
 
 
 EGP
 
 
 
 Standard report layout (Text, images and basic tables) Per final designed page Highly complex document (Dense data layout with multiple tables, charts, and custom infographics) Per final designed page Complex policy brief (High infographic density) Per final designed page Brochure / leaflet / visibility asset Flat rate per product Social media asset pack (Set of 4 static cards/covers) Flat rate per pack Animated GIF / short motion graphic (Up to 15 seconds) Flat rate per product Social media reel / video edit (Up to 60 seconds with subtitles) Flat rate per product
 
 
 Submission instructions
 
 
 Interested freelance designers must submit:
 
 
 <ul>
 <li>
 A written application containing their CV.
 </li>
 <li>
 A link to their creative portfolio.
 </li>
 <li>
 Their completed Financial Rate Sheet.
 
 
 
 </li>
 </ul>
 
 About UNFPA
 
 
 
 We promote gender equality and empower women, girls and young people to take control of their bodies and their futures.
 
 
 Learn more
 
 
</div>

National Consultancy: Professional Graphic Designer - ASRO

Deloitte

<div>
 
 About Deloitte:
 
 When you work for us, you commit to a career at one of the largest and most prestigious professional services firms in the world. We have received numerous awards over the last few years, including Best Employer in the Middle East, and Best Consulting Firm, and the Middle East Training &amp; Development Excellence Award.
 
 
 
 Our Purpose
 
 
 
 Deloitte makes an impact that matters. Every day we challenge ourselves to do what matters most&mdash;for clients, for our people, and for society. We serve clients distinctively, bringing innovative insights, solving complex challenges and unlocking sustainable growth. We inspire our talented professionals to deliver outstanding value to clients, providing an exceptional career experience and an inclusive and collaborative culture. We contribute to society, building confidence and trust in the markets, upholding the integrity of organizations and supporting our communities.
 
 
 Our shared values guide the way we behave to make a positive, enduring impact:
 
 
 <ul>
 <li>
 Lead the way
 </li>
 <li>
 Serve with integrity
 </li>
 <li>
 Take care of each other
 </li>
 <li>
 Foster inclusion
 </li>
 <li>
 Collaborate for measurable impact
 
 
 </li>
 </ul>
 The Contentious Matters Legal Advisor will support the Contentious Matters Leader to serve the internal business by helping manage the current contentious matters workload and prevent new contentious matters from escalating.
 
 
 
 The successful candidate&rsquo;s key responsibilities include, but are not limited to, the following:
 
 
 
 <ul>
 <li>
 Assisting with monthly reporting obligations.
 </li>
 <li>
 Maintaining a detailed and updated database of all contentious matters.
 </li>
 <li>
 Preparing the relevant internal reports by extracting the necessary information from the database.
 </li>
 <li>
 Maintaining case files on SharePoint and ensuring that all files are properly organized and up to date.
 </li>
 <li>
 Diarizing deadlines and important dates.
 </li>
 <li>
 Drafting emails and maintaining accurate records within the case management system
 </li>
 <li>
 Email and case management.
 </li>
 <li>
 Assisting in the streamlining of processes (including drawing up forms and templates for internal circulation).
 </li>
 <li>
 Putting together PowerPoints and running case statistics.
 </li>
 <li>
 Conducting legal research.
 </li>
 <li>
 Analyzing facts, gathering evidence, and preparing legal memorandums.
 </li>
 <li>
 Preparing summary notes on points of law, legislative amendments, and case law.
 </li>
 <li>
 Reviewing pleadings.
 </li>
 <li>
 Preparing letters of demand.
 </li>
 <li>
 Drafting legal notices
 </li>
 <li>
 Providing general advice on legal issues.
 </li>
 <li>
 Handling A to Z of simple cases.
 </li>
 <li>
 Assisting the Contentious Matters Team in the preparation of internal training sessions on issues surrounding contentious matters (including risk mitigation).
 </li>
 <li>
 Monitoring legal developments across the Middle East and Cyprus and reporting back into the Contentious Matters Team.
 </li>
 <li>
 Acting as a liaison between the Contentious Matters Team and the internal function as required from time to time.
 </li>
 <li>
 Acting as a liaison between the Contentious Matters Leader and external counsel as required from time to time.
 </li>
 <li>
 Working with the Contentious Matters Leader on developing and enhancing policies and guidelines to ensure compliance with laws and regulations across multiple Middle East jurisdictions.
 
 
 </li>
 </ul>
 
 Leadership Capabilities
 
 
 
 <ul>
 <li>
 Builds own understanding of our purpose and values; explores opportunities for impact.
 </li>
 <li>
 Demonstrates strong commitment to personal learning and development; acts as a brand ambassador to help attract top talent
 </li>
 <li>
 Understands expectations and demonstrates personal accountability for keeping performance on track
 </li>
 <li>
 Actively focuses on developing effective communication and relationship-building skills
 </li>
 <li>
 Understands how their daily work contributes to the priorities of the team and the business
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Undergraduate degree in Law from a common law jurisdiction. Additional civil law qualification will be considered an advantage.
 </li>
 <li>
 At least 2 years&rsquo; post admission experience at a reputable law firm, preferably in the UK, US, Australia, or Canada. Additional experience working in a civil law environment will be considered an advantage.
 </li>
 <li>
 Excellent organization and planning skills.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Strong computer literacy, including Microsoft Word, Excel, PowerPoint.
 </li>
 <li>
 Excellent command of the English language, both verbal and written.
 </li>
 <li>
 An ability to build relationships with the relevant stakeholders.
 </li>
 <li>
 A keenness to learn about different stakeholder sectors.
 </li>
 <li>
 General proactivity in all areas of work.
 </li>
 </ul>
</div>

Experienced Associate | Contentious Matters Legal Advisor | Jordan/Lebanon/Egypt

geidea

<div>
 
 Established in 2008, Geidea epitomises customer focused empowerment and commercial success through continuous innovation.
 
 
 Geidea makes best in class digital payment solutions available for all by attracting and leveraging the best creative &amp; entrepreneurial talent in the market.
 
 
 Our solutions give any business the chance to get ahead and reach for more no matter their size or maturity.
 
 
 Our technology mirrors our people - Smart, Innovative &amp; Forward Thinking
 
 
 www.geidea.net
 
 
 
 
 
 To maintain competitive advantage as we grow, we are currently looking for IT Vendor Management Team Leader
 
 
 
 
 
 
 Job purpose:
 
 
 
 The Vendor Management Team Leader is responsible for leading and optimizing vendor relationships to ensure cost efficiency, service quality, risk mitigation, and alignment with business objectives.
 
 
 This role exists to provide strategic oversight, governance, and performance management of third-party vendors. Without this role, the organization would face increased operational risk, higher costs, inconsistent service levels, limited scalability, and reduced accountability across vendor engagements.
 
 
 
 
 
 
 Key accountabilities and decision ownership:
 
 
 <ul>
 <li>
 Develop and implement the overall IT Vendor Management strategy aligned with the organization&rsquo;s digital transformation and business objectives.
 </li>
 <li>
 Lead vendor selection, RFP, and contract negotiation processes, ensuring commercial competitiveness, risk mitigation, and value maximization.
 </li>
 <li>
 Establish vendor governance framework, including performance review cadence, executive business reviews (EBRs), and escalation management structure.
 </li>
 <li>
 Drive cost optimization initiatives through contract consolidation, renegotiation, benchmarking, and identification of cost-saving opportunities across IT services.
 </li>
 <li>
 Ensure vendor risk management and compliance, including security, regulatory, data privacy, and business continuity requirements.
 </li>
 <li>
 Oversee contract lifecycle management, including renewals, amendments, terminations, and performance-based penalties or incentives.
 </li>
 <li>
 Collaborate with IT, Procurement, Legal, Finance, and Risk departments to ensure alignment in vendor strategy, contract terms, and compliance standards.
 </li>
 </ul>
 
 
 
 
 
 Must have technical / professional qualifications:
 
 
 <ul>
 <li>
 7&ndash;10 years of relevant experience in vendor management, procurement, supply chain, or operationsBachelor&rsquo;s degree in related field
 </li>
 <li>
 Vendor governance and performance management, Contract management and commercial negotiations, Risk, compliance, and supplier continuity planning
 </li>
 <li>
 Understanding of market dynamics, supplier ecosystems, and cost drivers
 </li>
 <li>
 Strong business and financial acumen
 </li>
 </ul>
 
 
 
 
 Our values guide how we think and act - They describe what we care about the most:
 
 
 
 
 
 
 Customer first
 
 - It&rsquo;s embedded in our design thinking and customer service approach
 
 
 
 Open
 
 - Openness allows us to constantly improve and evolve
 
 
 
 Real
 
 - No jargon and no excuses!
 
 
 
 Bold
 
 - Constantly challenging ourselves and our way of thinking
 
 
 
 Resilient
 
 &ndash; If we fail, we bounce back stronger than before
 
 
 
 Collaborative
 
 - We know that we can achieve a lot more as a team
 
 
 
 
 
 We are changing lives by constantly striving for a better solution
 
 
 
 
</div>

IT Vendor Management Team Leader

talabat

<div>
 Talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 ROLE SUMMARY
 
 
 
 
 We&rsquo;re looking for a Category Manager to join the team and focus on growing our own Grocery Store &ldquo;tMart&rdquo;, which is the region&rsquo;s first cloud store concept offering 30-minute delivery of groceries at hypermarket prices. The service has expanded rapidly across Kuwait, UAE, Qatar, Jordan, Bahrain, Egypt, Oman and Iraq!
 
 
 
 
 WHAT&rsquo;S ON YOUR PLATE?
 
 
 
 <ul>
 <li>
 Full Ownership over the category management role in terms of Assortments, Pricing, Offers and Supply.
 </li>
 <li>
 Responsible for monitoring economic performance of the assigned departments /categories across sales, gross margin, profit and loss and consistency with the company's commercial strategy.
 </li>
 <li>
 Ensuring proper implementation of the commercial strategy and strategic guidelines, including categories plan and pricing strategy.
 </li>
 <li>
 Providing input to the Ops team flows, adjacencies, tools and templates, fixtures, etc.
 </li>
 <li>
 Reviewing and resolving any issues with local suppliers.
 </li>
 <li>
 Assortment:
 </li>
 <li>
 Ensuring cost efficiency across our consumers that meets their needs/wants.
 </li>
 <li>
 Defining and maintaining the local assortment and integrating the basic assortment for the department/categories.
 </li>
 <li>
 Providing regional teams with information regarding products and quantities needed for international and regional contracts.
 </li>
 <li>
 Selecting local suppliers, negotiating and purchasing in line with expected needs guided by standards such as cost price, discounts, rebates, payment terms, discounts, etc.
 </li>
 <li>
 Price:
 </li>
 <li>
 Pricing the items based on pricing guidelines and recommended prices for PL/Imported items.
 </li>
 <li>
 Collecting market prices and conducting country price audits.
 </li>
 <li>
 Promos:
 </li>
 <li>
 Identifying local promo products and pricing each item and submitting forecasting/relevant reordering information to replenishment.
 </li>
 <li>
 Developing the country promotion calendar.
 </li>
 <li>
 Following up and ensuring effective execution of all activities required for each promotional event.
 </li>
 <li>
 Analysing and providing inputs for more effective promotional activities such as consumer preferences, local competitors and trends.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 WHAT DID WE ORDER?
 
 
 
 <ul>
 <li>
 You have at least 5+ years of experience in progressive development and management of multiple product categories, matured by working for large retailers (FMCG), in an international setting.
 </li>
 <li>
 You have built teams and led cross-functional projects at scale.
 </li>
 <li>
 You are very detail-oriented, structured and know how to prioritize -- you consider yourself as someone who delivers solutions and not bottlenecks to be solved.
 </li>
 <li>
 You are willing to do anything necessary for the project to succeed, including working on the warehouse floor when you are short staffed to make a customer delivery, or to take customer calls. No job is too insignificant, no detail is too small for you.
 </li>
 <li>
 You are able to interact with senior-level executives and can manage the expectations of multiple stakeholders. You are someone energized by the unknown and look forward to learning each day on the job. You have excellent analytical and communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 You have excellent analytical and communication skills, and always like to be hands-on with several tools.
 </li>
 <li>
 Additionally, you have robust interpersonal and intercultural skills. You can inspire several teams and stakeholders to rally behind a mission.
 </li>
 <li>
 Language skills: Fluent English and Arabic would be highly advantageous.
 </li>
 </ul>
</div>

Category Manager

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