ai agent creator for fintech (aka technical product manager) Jobs in Istanbul

ai agent creator for fintech (aka technical product manager)

arabic speaking customer representative (fintech) Jobs in Istanbul

arabic speaking customer representative (fintech)

customer account specialist Jobs in Istanbul

customer account specialist

customer engineer, ai/ml, google cloud (english, turkish) Jobs in Istanbul

customer engineer, ai/ml, google cloud (english, turkish)

customer services specialist Jobs in Istanbul

customer services specialist

arabic speaking customer representative fintech

TELUS Digital

<div>
 
 Description And Requirements
 
 
 
 Are you ready to take the next step in your career?
 
 
 If your answer is &ldquo;YES&rdquo; &ndash; join the leader of the CX (Customer Experience) sector TELUS Digital T&uuml;rkiye!
 
 
 Now we are looking for Arabic Speaking Customer Representatives for our FinTech project who will add strength to our team.
 
 
 
 Job Description
 
 
 
 Through inbound channels, helping the customers with following topics;
 
 
 <ul>
 <li>
 Respond to inbound customer inquiries related to the brand&rsquo;s products and services (e.g. transfers, general information, transaction status, etc.)
 </li>
 <li>
 Provide information and basic guidance in a polite and customer-oriented manner
 </li>
 <li>
 When needed, redirect or escalate cases in accordance with internal procedures
 </li>
 <li>
 Follow company guidelines and stay informed about the brand&rsquo;s service updates
 </li>
 <li>
 Aim to maintain a high level of service quality and customer satisfaction
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Residency in &Idot;stanbul
 </li>
 <li>
 Advanced level of Arabic with good level of English
 </li>
 <li>
 Strong communication and problem solving skills
 </li>
 <li>
 Comfortable using PC and basic CRM tools
 </li>
 <li>
 Ability to learn quickly and work in a dynamic environment
 </li>
 <li>
 Previous experience in customer service or call center roles is a plus
 
 
 
 </li>
 </ul>
 Our Advantages
 
 
 <ul>
 <li>
 Allianz supplementary health insurance
 </li>
 <li>
 Metropol meal card
 </li>
 <li>
 Discounted MultiSport membership
 </li>
 <li>
 Special promotions at various global brands
 </li>
 <li>
 Shuttle and road fee
 </li>
 <li>
 Stable job and career development opportunities
 </li>
 <li>
 Dynamic and supportive team
 </li>
 <li>
 Flat hierarchical work order in an international structure
 </li>
 <li>
 Referral rewards
 
 
 
 </li>
 </ul>
 About Us: TELUS Digital T&uuml;rkiye is a leading customer experience and digital solutions provider with over 2,000 team members in Izmir and Istanbul. We design, build and deliver next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. TELUS Digital has almost 70,000 team members across 28+ countries, providing customer service at its best in more than 50 languages for 600+ international and well-known partners. The company&rsquo;s services support the full lifecycle of its clients&rsquo; digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. Fueling all stages of company growth, TELUS Digital partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and travel and hospitality.
 
 
 
 Additional Job Description
 
 
 
 Now we are looking for Arabic Speaking Customer Representatives for our FinTech project who will add strength to our team.
 
 
 
 Language Reference
 
 
 
 Arabic
 
 
 EEO Statement
 
 
 At TELUS Digital, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS Digital is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications and utilities sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources and exceptional customer service - all backed by TELUS, our multi-billion dollar telecommunications parent.
 
 
 Equal Opportunity Employer
 
 
 At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants&rsquo; qualifications, merits, competence and performance without regard to any characteristic related to diversity.
</div>

Arabic Speaking Customer Representative (FinTech)

mb marketing

Job DescriptionWe are seeking a customer support representative that excels in meeting customers' expectations, from answering questions services to processing situations. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.To be successful as a customer support representative, you should stay informed about service specifications and maintain good relations with customers. Ultimately, a successful Customer Support Representative should be able to achieve outstanding customer service and communicate effectively with customers.Customer Support Responsibilities:Managing incoming calls.Building good relationships with customers.Resolving complaints and following up on resolutions.Support payment service providerManagement of VOIP systems (Telephony)Identifying customers' needs.Reporting for different departmentsFollowing procedures and policies.Customer Support Requirements:High school diploma or equivalent.Excellent English speaking skillExcellent Microsoft Word, Excel and Google Docs skillExperience in customer service.Strong telephone etiquette.Familiarity with CRM tools.Excellent communication skills.İş T&uuml;r&uuml;: Tam zamanlıMaaş: 40.000,00TRY - 50.000,00TRY aylıkDil:<ul><li>İngilizce (Zorunlu)</li></ul>

ENGLISH CONVERSION AGENT

Scorp

<div>
 
 
 About Us
 
 
 
 
 
 
 
 
 
 
 Scorp Inc. is an innovative technology company with offices in Istanbul and San Francisco. Founded in 2014, we initially launched the Scorp app but have since shifted our focus to developing mobile applications centered around social media and live streaming. Our apps are active in 182 countries, with one app reaching 600,000 daily active users and another engaging 400,000. In 2023 alone, we gained over 150 million new registered users, supporting more than 25 languages.
 
 
 
 
 
 We are a tech company based in Istanbul that develops mobile applications for a global audience. We are looking for a
 
 Marketing Specialist (Arabic Speaker)
 
 to join our growing team.
 
 
 
 
 
 
 Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Support marketing activities in Arabic-speaking markets
 </li>
 <li>
 Create and adapt content for social media and campaigns
 </li>
 <li>
 Support influencer collaborations and community management
 </li>
 <li>
 Track performance and help improve marketing strategies
 </li>
 <li>
 Being responsible for ideating, planning, and executing advertising, and social matching campaigns
 </li>
 <li>
 Performing market research on the latest trends and market analysis
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 
 
 
 <ul>
 <li>
 Native or fluent in Arabic, with good command of English,
 </li>
 <li>
 Previous experience in digital marketing, social media, or related fields is a plus
 </li>
 <li>
 Strong communication and organizational skills
 </li>
 <li>
 Ability to adapt quickly and work in a fast-paced environment
 </li>
 <li>
 Interest in mobile applications and digital trends
 </li>
 <li>
 Understanding cultural nuances of the countries they will be working in relation to and knowing how to address their audience
 </li>
 </ul>
 
 
 
 
 If you're looking for an opportunity in a
 
 dynamic and innovative
 
 environment, we'd love to hear from you!
 
</div>

Marketing Specialist (Arabic Speaker)

Metropol Group

MetropolMed is a pioneering healthcare organization with international success in the medical tourism sector.We are seeking an International Sales Representative who is fluent in Bulgarian and can actively manage international patient communication.Job Description&middot; Professionally managing the entire process with Bulgarian-speaking patient prospects, from initial contact through treatment&middot; Providing personalized solutions based on patient needs&middot; Coordinating services such as medical procedures, accommodation, and transportation&middot; Ensuring accurate and complete entry of patient information into the CRM system&middot; Regularly reporting sales and follow-up processesQualifications&middot; Advanced-level Bulgarian proficiency (mandatory)&middot; Preferably English or another foreign language proficiency&middot; Preferably experienced in the healthcare sector, call center, or sales&middot; Strong communication skills; friendly, patient, and solution-oriented&middot; Proficient in CRM systems and office applications&middot; No restrictions on international travel&middot; Residing on the Asian side of Istanbul or having no transportation issuesAt MetropolMed, you will have the opportunity to develop your career in an international environment, working with global patients in the medical tourism field.If you are a dynamic, communicative, and goal-oriented sales professional, we would be happy to welcome you to our team.�� Location: &Uuml;mraniye / Istanbul#SalesRepresentative #MedicalTourism #HealthTourism #HealthcareSales #BilingualJobs #CRMJobs #SalesCareer #MetropolMed #IstanbulJobs #JobOpportunity #NowHiring #OpenToWork #InternationalSales #ForeignLanguageJobs #CareerInHealth #GlobalSalesİş T&uuml;r&uuml;: Tam zamanlı

International Sales Specialist (Bulgarian)

Token Finansal Teknolojiler

<div>
 
 
 Step into the future of fintech with us!
 
 
 
 
 
 
 We&rsquo;re not just a company; we&rsquo;re a dynamic team of innovators pushing the boundaries of what&rsquo;s possible. We're on the lookout for passionate, forward-thinking Operations Specialist/Senior Specialist to join us on this exciting journey!
 
 Project Assistant &amp; Long Term Internship -Payment Systems Security
 
 
 - &Ouml;dero
 
 works cross-functionally to help businesses start using Token products as and quickly as possible.
 
 
 
 
 
 
 🔍Who We Are
 
 
 
 
 
 
 At Token Financial Technologies, we lead Turkey&rsquo;s fintech revolution, empowering over 800,000 users and handling nearly 4 million transactions daily. Our flagship solutions, &Ouml;dero and TokenFlex, redefine payment systems and corporate benefits with cutting-edge technology. As part of Ko&ccedil; Holding and partnering with Beko, we&rsquo;re a team of innovators dedicated to driving progress and making a real impact in the financial world.
 
 
 
 
 
 
 ✨ What You&rsquo;ll Be Rocking
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Develop strategies and rules to prevent types of fraud.
 </li>
 <li>
 Analyze the effectiveness of fraud detection rules.
 </li>
 <li>
 Monitor emerging fraud trends and take preventive measures against potential risks.
 </li>
 <li>
 Assess potential fraud risks of new merchants before onboarding them to the system.
 </li>
 <li>
 Ensure the suspension and blocking of fraudulent transactions.
 </li>
 <li>
 Manage dispute processes related to end-users&rsquo; spending objections.
 </li>
 <li>
 Carry out customer due diligence (CDD) processes and reporting in coordination with the Legal and Compliance team.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 🎯 The Perfect Fit
 
 
 
 
 
 <ul>
 <li>
 Graduated from relevant university departments (preferably Mathematics, Statistics, or Business Administration).
 </li>
 <li>
 Internship or minimum 1 year of experience in fraud, suspicious transaction monitoring, or compliance departments within financial institutions is preferred.
 </li>
 <li>
 A master's degree in a related discipline is an advantage.
 </li>
 <li>
 Familiarity with in-house or outsourced fraud detection tools is a plus.
 </li>
 <li>
 Basic knowledge of SQL and proficiency in Microsoft Office applications (Word, Excel, PowerPoint).
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 🌐 Connect with us
 
 
 
 
 
 
 Web site:
 
 
 
 https://www.tokeninc.com/
 
 
 
 
 
 Linkedin: https://www.linkedin.com/company/tokeninc/
 
 
 Instagram: https://www.instagram.com/tokenfintech/
 
 
 YouTube: https://www.youtube.com/channel/UCaOpoQtYzio-s3KgGHuSPLA
 
</div>

Project Assistant & Long Term Internship -Payment Systems Security

OREDATA

<div>
 
 OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.
 
 
 You will be responsible for effective provisioning, installation/configuration, operation, and maintenance of our customers' data &amp; analytics infrastructure both on-prem and cloud. You will enable continued innovation and progress within the infrastructure through research and development. You will help and support the execution, test and roll-out of solutions. As a member of this team, you will have the opportunity to solve challenging engineering problems across a broad range of customers.
 
 
 This position is
 
 based in Saudi Arabia or Qatar
 
 , and we are particularly interested in candidates who are
 
 fluent in Arabic
 
 , as the role requires close collaboration with regional customers and partners.
 
 
 If you want to join as a part of our ongoing success story, apply now!
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Create and execute a strategic sales plan that expands customer base and extends global reach
 </li>
 <li>
 Meet with potential clients and grow long-lasting relationships by understanding their needs
 </li>
 <li>
 Sell cloud product and services to new and existing clients
 </li>
 <li>
 Working on an end -to-end sales cycle with full cloud adoption lifecycle on multi-cloud services
 </li>
 <li>
 Track, analyze, and communicate key quantitative metrics and business trends as they relate to partners and clients
 </li>
 <li>
 Ensure that company quotas and standards are met by holding check-ins with sales team to set objectives for the day and to monitor progress
 </li>
 <li>
 Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; and projecting expected sales volume and profit for existing and new products
 </li>
 <li>
 Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
 </li>
 <li>
 Build and maintaining client relations
 </li>
 <li>
 Proactively pursue new business and sales opportunities
 </li>
 <li>
 Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
 </li>
 <li>
 Contribute to team effort by accomplishing related results as needed
 </li>
 <li>
 Present sales, revenue and expenses reports and realistic forecasts to the management team
 
 </li>
 </ul>
 
 
 Get to know us
 
 
 
 If you want to know more about us and what we do, then visit our website: www.oredata.com
 
 
 
 Why Oredata?
 
 
 <ul>
 <li>
 Remote working and flexible time off
 </li>
 <li>
 Open communication, flexibility and start-up spirit
 </li>
 <li>
 Learning &amp; Development opportunities for both personal and professional growth
 </li>
 <li>
 Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)
 </li>
 <li>
 Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)
 </li>
 <li>
 Professional Employee Support Program: free legal&amp;financial advice, psychological counseling, etc
 </li>
 <li>
 Dynamic work ecosystem where you can take initiative and responsibility
 </li>
 <li>
 Opportunity to work on international projects
 </li>
 <li>
 Opportunity to support your English
 </li>
 <li>
 Private Health Insurance
 </li>
 <li>
 Monthly Internet Allowance
 </li>
 <li>
 Birthday Leave Policy
 
 
 </li>
 </ul>
 
 
 Ki&scedil;isel verileriniz i&scedil;e al&inodot;m s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amac&inodot;yla veri sorumlusu s&inodot;fat&inodot;yla &scedil;irketimiz Oredata Yaz&inodot;l&inodot;m A.&Scedil;. taraf&inodot;ndan i&scedil;lenecektir.
 
 Ki&scedil;isel verilerinizin i&scedil;lenmesi ve haklar&inodot;n&inodot;zla ilgili detayl&inodot; bilgiye https://oredata.com/personal-data-protection-policy/ ba&gbreve;lant&inodot;s&inodot; &uuml;zerinden ula&scedil;abilirsiniz.
 
 
 
 
 Requirements
 
 
 
 
 <ul>
 <li>
 Based in
 
 Saudi Arabia
 
 or
 
 Qatar
 
 ; candidates must have no restrictions preventing international travel
 </li>
 <li>
 BS/MS degree in business administration or a related field
 </li>
 <li>
 Have a B2B network in the
 
 Gulf region.
 
 </li>
 <li>
 Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
 </li>
 <li>
 Proven ability to drive the sales process from plan to close
 </li>
 <li>
 Highly proactive, have a strong can-do attitude
 </li>
 <li>
 Strong business sense and industry expertise
 </li>
 <li>
 Excellent sales and customer service skills with proven negotiation skills
 </li>
 <li>
 Extremely strong verbal and written communication skills
 </li>
 <li>
 Good team player, have social skills that enables collaboration closely and easily with core team members and stakeholders
 </li>
 <li>
 Excellent command of English.
 
 Preferably good in Arabic.
 
 </li>
 </ul>
</div>

Regional Sales Manager (Based in Saudi Arabia/Qatar)

BASF

<div><div><div>Location: Ataşehir
JG: 4</div></div><div><div><h2 class="jobSectionHeader">
ABOUT US</h2></div><div>
The Digitalization Specialist roles entail supporting Sales with retaining and expanding business with all existing customers and support business growth plan by professional Refinity and Digitalization initiatives. Together with ensuring high technical customer service level accordant to business and customer needs (incl. trainings to support of customer Digitalization initiatives) by driving all digitalization current and future tools inline with the Regional strategy of the Export Hub &ndash; EMEA.</div></div><div><div><h2 class="jobSectionHeader">
Qualification</h2></div><div><ul><li>
Degree (e.g. Bachelor) in Computer science / information technology / coatings technology</li><li>
Ability to work autonomous and responsibly according to main tasks and objectives</li><li>
Data analysis and digital strategy</li><li>
Experience working with similar systems in a similar business environment</li><li>
Excellent level of IT users skills</li><li>
Excellent knowledge of Microsoft Office i.e. PowerPoint, Excel, Outlook</li><li>
Good understanding of AI tools</li><li>
Turkish &ndash; fluent in reading, speaking and writing</li><li>
English &ndash; fluent in reading, speaking and writing</li></ul></div></div><div><div><h2 class="jobSectionHeader">
Responsibilities</h2></div><div><ul><li>
Ensure color and reporting software &amp; hardware functions are being promoted and implemented effectively, utilizing all benefits our ECR solutions can bring to the customer (Inventory, Reporting, Costing, Efficiency, etc)</li><li>
Support the go to market approach of Region Export EMEA by giving input to the Technical Manager, Marketing and Sales on pricing, communication and selling arguments.</li><li>
Monitor and ensure, all digitalization obligations with importers, partners and customers in Region Export EMEA (contractual or non-contractual) are fulfilled professionally</li><li>
Review and develop digitalization skillset of Distributors and Customers in collaboration with Technical Management and Business Development Managers.</li><li>
Drive concept, development and implementation of new tools in the Export Region.</li><li>
Monitor competitors&rsquo; digitalization tools implemented in the Region and relay competitors activity to Technical Management and Sales, Marketing Management.</li></ul></div></div></div>

Digitalization Specialist - Export Hub, East

Explore 502+ Arabic speaking customer representative fintech in Istanbul this January. Find roles across top companies and apply now to boost your career.