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ai trainer - arabic fluency (egypt) Jobs in Cairo

ai trainer - arabic fluency (egypt)

arabic support - work from home Jobs in Cairo

arabic support - work from home

area sales manager - egypt

arabic support work from home

<div>
 
 
 About the Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Customer Support Specialist
 
 to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 
 
 
 
 
 
 
 
 
 Key Responsibilities.
 
 
 <ul>
 <li>
 Provide first-line support to business clients via email, chat, or phone
 </li>
 <li>
 Manage and resolve B2B inquiries related to orders, accounts, and system usage
 </li>
 <li>
 Collaborate with internal teams to ensure timely and accurate responses
 </li>
 <li>
 Document all customer interactions and feedback within the system
 </li>
 <li>
 Handle escalations professionally and ensure service-level targets are met
 </li>
 <li>
 Support process improvements and contribute to continuous service enhancement
 </li>
 <li>
 Participate in digital transformation initiatives and adoption of new tools
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience i
 
 n customer service, helpdesk, or shared service suppo
 
 rt (B2B experience preferred).
 </li>
 <li>
 
 Proficient in English and Arabic (both written and verbal
 
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Comfortable working in a fast-paced, multicultural environment.
 </li>
 <li>
 Willing to work on
 
 a 9 months contract bas
 
 is.
 </li>
 </ul>
</div>

ARABIC SUPPORT - Work From Home

Tabby | تابي

<div>
 
 
 Application Deadline:
 
 31 August 2026
 
 
 
 Department:
 
 Customer Support Ops
 
 
 
 Location:
 
 Egypt
 
 
 
 
 Description
 
 
 
 
 About Tabby
 
 
 
 Tabby is a GCC based fast-growing financial technology company. We help people shop and pay more easily using flexible payment options like Buy Now, Pay Later. We work with major brands and support millions of customers across the region.
 
 
 We&rsquo;re also a financial company, please note that some of our products
 
 charge interest
 
 .
 
 
 We&rsquo;re not your average call center. We hire people who care about doing a good job, and we give you the tools, support, and rewards to grow. If you&rsquo;re motivated, professional, and want to be part of a growing company, read further.
 
 
 
 
 
 What You&rsquo;ll Do
 
 
 
 <ul>
 <li>
 Support our customers through
 
 phone, chat, and email
 
 in
 
 both English and Arabic
 
 </li>
 <li>
 Answer questions, solve problems, and make sure customers have a good experience
 </li>
 <li>
 Follow clear guidelines and use tools to help customers quickly and correctly
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 
 Base salary:
 
 15,000 EGP gross (around 12,250 EGP net)
 </li>
 <li>
 
 Language allowance:
 
 up to 7,000 EGP gross (around 4,250 EGP net) based on English &amp; Arabic level
 </li>
 <li>
 
 Performance bonus:
 
 up to 70% of your base salary
 
 </li>
 </ul>
 Top performers can earn
 
 up to 33,000 EGP gross (around 27,000 EGP net)
 
 
 
 <ul>
 <li>
 
 Paid training:
 
 3 weeks in the office
 </li>
 <li>
 
 Nesting period:
 
 3 weeks handling real customers cases
 
 while receiving close support
 
 </li>
 <li>
 
 Work location
 
 : The Greek Campus, Downtown Cairo (work from home available for consistent performers past probation)
 
 
 
 </li>
 </ul>
 
 Is This Role Right for You?
 
 
 
 
 What We&rsquo;re Looking For
 
 <ul>
 <li>
 You
 
 speak and write clearly in both Arabic and English
 
 (B2 level or above in English)
 </li>
 <li>
 You&rsquo;re comfortable with
 
 rotational shifts
 
 and can work from the office
 </li>
 <li>
 You&rsquo;re
 
 helpful
 
 ,
 
 calm under pressure
 
 ,
 
 quick to learn
 
 , and
 
 take your work seriously
 
 .
 
 
 </li>
 </ul>
 
 What We&rsquo;re Not Looking For
 
 We don&rsquo;t want to oversell. This is
 
 real customer service work
 
 , it can be stressful, especially during busy hours. You need to be
 
 ready to handle difficult conversations
 
 ,
 
 follow processes carefully
 
 , and
 
 keep a good attitude
 
 even on tough days.
 
 
 
</div>

Customer Support Representative.

RAPP

<div>
 RAPP Dubai is looking for a Community Manager (Executive) to join our award-winning Experience Strategy team.
 
 
 
 Who We Are
 
 
 
 We are RAPP &ndash; world leaders in activating growth with precision and empathy at scale.
 
 
 As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual&rsquo;s needs, beliefs, behaviors, and aspirations.
 
 
 We foster an inclusive workplace that emphasizes personal well-being.
 
 
 
 How We Do It
 
 
 
 At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
 
 
 Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it &ndash; ensuring we&rsquo;re able to activate authentic customer connections for our clients.
 
 
 Part of Omnicom&rsquo;s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
 
 
 
 Your Role
 
 
 
 RAPP MENA is seeking a
 
 Community Manager (Executive)
 
 to support day-to-day community management and social customer support across multiple social platforms for a large enterprise account. The role is responsible for managing high-volume brand interactions, supporting always-on and campaign activity, and delivering timely, on-brand responses aligned with agreed SLAs, governance, and client standards.
 
 
 This role requires
 
 bilingual communication skills (Arabic &amp; English)
 
 and the ability to operate within a structured, SLA-driven environment.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Manage daily community engagement and social customer support across assigned platforms
 </li>
 <li>
 Respond to comments, direct messages, and customer queries in line with agreed SLAs, tone of voice, and escalation protocols
 </li>
 <li>
 Moderate conversations, identify risks, complaints, or sensitive issues, and escalate where required
 </li>
 <li>
 Support always-on social activity and campaign launches with timely, real-time engagement
 </li>
 <li>
 Coordinate with internal social, content, and account teams to resolve customer issues
 </li>
 <li>
 Track recurring questions, sentiment, and emerging community trends, sharing insights with relevant teams
 </li>
 <li>
 Follow defined governance processes, approval workflows, and platform best practices
 </li>
 <li>
 Ensure consistent quality, accuracy, and responsiveness across all community interactions
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 1&ndash;3 years&rsquo; experience in community management, social media, or social customer support roles
 </li>
 <li>
 Experience supporting enterprise or high-volume accounts
 </li>
 <li>
 Strong understanding of major social platforms and customer engagement best practices
 </li>
 <li>
 Written communication skills (Arabic required; English essential)
 </li>
 <li>
 Comfortable managing customer-facing interactions in a structured, process-driven environment
 </li>
 <li>
 Organized, reliable, and able to work independently within defined SLAs and workflows
 </li>
 <li>
 Hands-on experience using community management, moderation, or social support tools (e.g. Sprinklr, Sprout Social, Emplify, or similar platforms)
 </li>
 <li>
 Ability to adapt quickly to new tools and reporting workflows used by the agency or client
 
 
 </li>
 </ul>
 
 Our Hybrid Work Model
 
 
 
 RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
 
 
 
 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
</div>

Community Manager (Executive)

Prolific

<div>
 
 
 About Prolific
 
 
 
 
 Prolific is not just another player in the AI space &ndash; we are building the biggest pool of quality human data in the world.
 
 
 Over 35,000 AI developers, researchers, and organizations use Prolific to gather data from paid study participants with a wide variety of experiences, knowledge, and skills.
 
 
 
 
 The role
 
 
 
 
 We are seeking fluent
 
 Arabic (Egypt) speakers
 
 to participate in a high-impact AI training initiative. Unlike standard data entry, this role focuses on
 
 live human-to-human connection
 
 .
 
 
 You&rsquo;ll be paired with another participant to engage in natural, flowing conversations, which will help train the next generation of conversational AI. This is a short-term "sprint" project with high availability requirements.
 
 
 Researchers looking for your skills tend to pay $30/hr per AI task completed. You must be prepared to complete paid tasks that require one hour of uninterrupted work, though many are shorter.
 
 
 
 
 What you&rsquo;ll bring
 
 
 
 
 <ul>
 <li>
 Native/ Advanced fluency: Verifiable experience and birth-country for the Egypt region.
 </li>
 <li>
 Technical readiness: A willingness to complete a paid TestGorilla language assessment and a dialect verification check.
 </li>
 <li>
 Availability: Ability to commit to 30-60 minute blocks of uninterrupted conversation during the 3-week project window.
 </li>
 <li>
 Tool: A reliable internet connection, a quiet environment for calls, and a PayPal account for payment.
 
 
 </li>
 </ul>
 
 
 What you&rsquo;ll be doing in the role
 
 
 
 
 <ul>
 <li>
 Live pairings: You will be matched with another participant for 1-on-1 verbal or text-based exchanges.
 </li>
 <li>
 Dialect authenticity: Use your natural Egyptian Arabic dialect to discuss various topics provided by the researcher.
 </li>
 <li>
 Collaborative learning: Help the AI understand the nuances, slang and cultural context of Egyptian Arabic through real-world interaction.
 
 
 </li>
 </ul>
 
 Why Prolific is a great platform to join as a Domain Expert participant
 
 
 
 Joining our platform as a Prolific participant will give you the chance to influence the AI models of the future. Once you pass our assessment, you can join Prolific in just 15 minutes, and start enjoying competitive pay rates, flexible hours, and the ability to work from home.
 
 
 We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioural data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.
 
 
 We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviours into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation &ndash; one that reflects the breath and the best of humanity.
 
 
 
 
 Links to more information on Prolific
 
 
 
 
 Website
 
 
 Youtube
 
 
 
 Privacy Statement
 
 
 
 
 By submitting your application, you agree that Prolific may collect your personal data for recruiting and global organisation planning. Prolific's Candidate Privacy Notice explains what personal information Prolific may process, where Prolific may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Prolific use of your personal information.
 
</div>

AI Trainer - Arabic Fluency (Egypt)

King's School The Crown

<div>
 Inspired Education is the leading global group of premium schools, with a portfolio of 125 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.
 
 
 In 28 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.
 
 
 By joining our award-winning team of over 14,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.
 
 
 
 ROLE SUMMARY:
 
 
 
 King&rsquo;s School The Crown is built in extensive grounds offering world-class educational and sporting facilities, enabling students to pursue a diverse range of interests. Our purpose-Built Campus of over 40,000m2 located in the heart of Cairo's most prestigious gated community, The Crown, 6th October City. The school caters to students from 18 months up to 18 years with state-of-the-art facilities, including: a full football field, 400m athletic track , 25m 8 lane covered swimming pool with learner pool, indoor multi-purpose sports hall, outdoor multipurpose courts and a 522 seat Performing Arts theatre.
 
 
 
 We are seeking an outstanding, committed and energetic Teacher of Arabic and Islamic to join King&rsquo;s School The Crown to start in August 2026.
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Work in collaboration with colleagues across subjects and educational phases to develop a current, dynamic and differentiated syllabus.
 </li>
 <li>
 Teach timetabled lessons, ensuring that planning, preparation, recording, assessment and reporting meets the varying learning and social needs of learners, and adheres to school requirements.
 </li>
 <li>
 Maintain the positive ethos of the school and value, inside and outside of the classroom at all times.
 </li>
 <li>
 Contribute to the constructive team building amongst teachers and non-teaching staff, parents and senior staff.
 </li>
 <li>
 Maintain an excellent and demonstrable standard in teaching their subject of expertise.
 </li>
 <li>
 Support King&rsquo;s School marketing activities, which may include occasional requirement for attendance outside the normal working hours, upon reasonable request from the Executive Head.
 </li>
 <li>
 Contribute to the wider school curriculum, supporting development of policy and practice inside and outside the classroom.
 </li>
 <li>
 Support King&rsquo;s School marketing activities, which may include occasional requirement for attendance outside the normal working hours, upon reasonable request from the Executive Head.
 
 
 </li>
 </ul>
 
 THE IDEAL CANDIDATE WILL HAVE:
 
 
 
 <ul>
 <li>
 A minimum of 3+ years&rsquo; experience with pupils in Upper Primary and Lower Secondary years (Year 5- 10)
 </li>
 <li>
 Confidence with use of ICT in teaching
 </li>
 <li>
 Fluency in English and Arabic at an academic standard
 </li>
 <li>
 Experience teaching Key Stage 2 to 3 age children in the Egyptian National curriculum framework
 </li>
 <li>
 Knowledge and understanding of theory and practice for meeting the learning needs of the students
 </li>
 <li>
 Excellent working knowledge and experience in Arabic Language and Literature with diverse teaching methods
 
 
 </li>
 </ul>
 
 SAFEGUARDING STATEMENT:
 
 
 
 Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
 
 
 Visit our careers site for more information; https://jobs.inspirededu.com
</div>

Teacher of Arabic and Islamic

ZIWO

<div>
 📍 Location: Egypt (Hybrid) | 🕒 Type: Full-time | 💼 Department: Revenue | 💻 Work Setup: Hybrid
 
 
 
 About ZIWO
 
 
 
 ZIWO is the leading Cloud Contact Center Solution in the GCC, helping successful companies reach their customers from anywhere with a single interface that brings value to every conversation.
 
 
 As a fast-growing B2B SaaS startup, we&rsquo;re building the future of customer experience. Our all-in-one cloud solution enables voice, messaging, and CRM integrations for forward-thinking companies across the Middle East and beyond. With a global team of 80+ people, ZIWO is the tech company where innovation meets impact.
 
 
 
 About The Role
 
 
 
 We&rsquo;re looking for a proactive and technically skilled L1 Support Engineer to join our Infrastructure team in Egypt. In this role, you will be responsible for resolving software usage issues, troubleshooting technical problems, and ensuring client satisfaction&mdash;especially in VoIP and PBX telephony environments.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 <ul>
 <li>
 Provide chat and ticket-based support for client inquiries
 </li>
 <li>
 Diagnose customer issues using targeted questions and technical tools
 </li>
 <li>
 Conduct remote troubleshooting for software and network problems
 </li>
 <li>
 Escalate complex issues to Tier 2 Support as needed
 </li>
 <li>
 Resolve issues related to user setup, connectivity, and platform usage
 </li>
 <li>
 Record feedback and enhancement requests from clients
 </li>
 <li>
 Follow up with users to ensure full resolution of issues
 </li>
 <li>
 Work flexible shifts to support client coverage across time zones
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Solid troubleshooting, multitasking, and time-management skills
 </li>
 <li>
 2-3 years of customer support experience.
 </li>
 <li>
 Clear communication and customer service orientation
 </li>
 <li>
 Fluent in English; Arabic is a plus
 
 
 </li>
 </ul>
 
 Additional Technical Skills (Preferred)
 
 
 
 <ul>
 <li>
 Networking: ping, traceroute, packet capture tools
 
 
 </li>
 </ul>
 
 Why Join ZIWO
 
 
 
 <ul>
 <li>
 Be part of a high-growth SaaS company revolutionizing cloud communications
 </li>
 <li>
 Collaborative and inclusive team culture
 </li>
 <li>
 Opportunity to work with cutting-edge cloud and voice technologies
 </li>
 <li>
 Clear career progression and development paths
 </li>
 <li>
 Exposure to global markets and enterprise clients
 
 
 </li>
 </ul>
 ZIWO is an equal opportunity employer. We value diversity and believe it drives innovation. We welcome candidates from all backgrounds.
</div>

L1 Support Engineer

WPP Media

<div>
 
 
 About WPP Media
 
 
 
 
 WPP is the trusted growth partner for the world&rsquo;s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships &ndash; all united by our pioneering agentic marketing platform, WPP Open &ndash; we help clients navigate change, capture opportunity, and deliver transformational growth.
 
 
 WPP Media is WPP's AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.
 
 
 For more information, visit wppmedia.com.
 
 
 
 
 About WPP Media
 
 
 
 
 WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.
 
 
 WPP Media is WPP&rsquo;s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com
 
 
 
 
 Role Summary And Impact
 
 
 
 
 We are looking for a creative and detail-oriented Arabic-first Copywriter with strong English capabilities to join our team. You will primarily be responsible for crafting compelling Arabic content across multiple platforms, while also supporting English copy when needed. Your role will focus on bringing brands to life through impactful storytelling, sharp messaging, and culturally relevant communication.
 
 
 <ul>
 <li>
 Develop creative Arabic copy (primary focus) for social media, campaigns, websites, and digital ads
 </li>
 <li>
 Support in writing and adapting English copy when required
 </li>
 <li>
 Translate brand strategies into engaging, on-tone messaging in both Arabic and English
 </li>
 <li>
 Collaborate with designers, strategists, and account managers to deliver integrated campaigns
 </li>
 <li>
 Adapt copy across different formats (captions, text on visuals, scripts, headlines, etc.)
 </li>
 <li>
 Ensure consistency in tone of voice and brand identity across both languages
 </li>
 <li>
 Stay up to date with trends, cultural insights, and platform best practices
 </li>
 <li>
 Proofread and edit content to maintain high linguistic and creative standards
 
 
 </li>
 </ul>
 
 
 Skills And Experience
 
 
 
 
 At WPP Media, we believe in the power of our culture and our people. It&rsquo;s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP &amp; WPP Media&rsquo;s shared core values:
 
 
 <ul>
 <li>
 Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
 </li>
 <li>
 Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
 </li>
 <li>
 Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.
 </li>
 <li>
 Native or fluent Arabic speaker (must) with exceptional writing skills
 </li>
 <li>
 Strong command of English writing (good to very good level)
 </li>
 <li>
 Strong understanding of Arabic dialects (especially Egyptian dialect is a plus)
 </li>
 <li>
 2&ndash;4 years of experience in copywriting (agency experience preferred)
 </li>
 <li>
 Ability to write in different tones: witty, emotional, informative, and sales-driven
 </li>
 <li>
 Familiarity with social media trends and digital content formats
 </li>
 <li>
 Strong attention to detail and ability to meet deadlines
 </li>
 <li>
 Comfortable working on bilingual content when needed
 </li>
 <li>
 Experience in scriptwriting for reels, ads, or video content
 </li>
 <li>
 Background in marketing, communications, or advertising
 </li>
 <li>
 Ability to contribute to creative concepts and campaign ideation
 
 
 </li>
 </ul>
 
 
 Life At WPP Media &amp; Benefits
 
 
 
 
 Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we&rsquo;re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media &amp; WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.
 
 
 WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.
 
 
 We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we&rsquo;ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.
 
 
 Please read our Privacy Notice (https://www.wppmedia.com/pages/privacy-policy) for more information on how we process the information you provide.
 
 
 While we appreciate all applications received, only those candidates selected for an interview will be contacted.
 
 
 Please read our Privacy Notice for more information on how we process the information you provide.
</div>

WPP Media: Copywriter (Arabic & English)- Egypt

Explore 508+ Arabic support work from home in Cairo this May. Find roles across top companies and apply now to boost your career.