account team lead, growth – middle east (cairo-based)

account manager - cairo

account team lead, growth – middle east (cairo-based) Jobs in Cairo

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RAPP

<div>
 RAPP Dubai is looking for a Community Manager (Executive) to join our award-winning Experience Strategy team.
 
 
 
 Who We Are
 
 
 
 We are RAPP &ndash; world leaders in activating growth with precision and empathy at scale.
 
 
 As a global, next-generation precision marketing agency we leverage data, creativity, technology, and empathy to foster client growth. We champion individuality in the marketing solutions we create, and in our workplace. We fight for solutions that adapt to the individual&rsquo;s needs, beliefs, behaviors, and aspirations.
 
 
 We foster an inclusive workplace that emphasizes personal well-being.
 
 
 
 How We Do It
 
 
 
 At RAPP, our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data, connected content and connected decisioning.
 
 
 Our data analysts identify who that person is, our strategists understand what they want, and our award-winning technologists and creatives know how to deliver it &ndash; ensuring we&rsquo;re able to activate authentic customer connections for our clients.
 
 
 Part of Omnicom&rsquo;s Precision Marketing Group, RAPP is comprised of 2,000+ creatives, technologists, strategists, and data and marketing scientists across 15+ global markets.
 
 
 
 Your Role
 
 
 
 RAPP MENA is seeking a
 
 Community Manager (Executive)
 
 to support day-to-day community management and social customer support across multiple social platforms for a large enterprise account. The role is responsible for managing high-volume brand interactions, supporting always-on and campaign activity, and delivering timely, on-brand responses aligned with agreed SLAs, governance, and client standards.
 
 
 This role requires
 
 bilingual communication skills (Arabic &amp; English)
 
 and the ability to operate within a structured, SLA-driven environment.
 
 
 
 Your Responsibilities
 
 
 
 <ul>
 <li>
 Manage daily community engagement and social customer support across assigned platforms
 </li>
 <li>
 Respond to comments, direct messages, and customer queries in line with agreed SLAs, tone of voice, and escalation protocols
 </li>
 <li>
 Moderate conversations, identify risks, complaints, or sensitive issues, and escalate where required
 </li>
 <li>
 Support always-on social activity and campaign launches with timely, real-time engagement
 </li>
 <li>
 Coordinate with internal social, content, and account teams to resolve customer issues
 </li>
 <li>
 Track recurring questions, sentiment, and emerging community trends, sharing insights with relevant teams
 </li>
 <li>
 Follow defined governance processes, approval workflows, and platform best practices
 </li>
 <li>
 Ensure consistent quality, accuracy, and responsiveness across all community interactions
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 <ul>
 <li>
 1&ndash;3 years&rsquo; experience in community management, social media, or social customer support roles
 </li>
 <li>
 Experience supporting enterprise or high-volume accounts
 </li>
 <li>
 Strong understanding of major social platforms and customer engagement best practices
 </li>
 <li>
 Written communication skills (Arabic required; English essential)
 </li>
 <li>
 Comfortable managing customer-facing interactions in a structured, process-driven environment
 </li>
 <li>
 Organized, reliable, and able to work independently within defined SLAs and workflows
 </li>
 <li>
 Hands-on experience using community management, moderation, or social support tools (e.g. Sprinklr, Sprout Social, Emplify, or similar platforms)
 </li>
 <li>
 Ability to adapt quickly to new tools and reporting workflows used by the agency or client
 
 
 </li>
 </ul>
 
 Our Hybrid Work Model
 
 
 
 RAPP's current hybrid model is designed to enable in-person connections and collaboration that is core to our culture, while also supporting flexibility for all employees. As such, we have the option to work from home two days per week, if we'd like.
 
 
 
 NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
 
</div>

Community Manager (Executive)

King's School The Crown

<div>
 Inspired Education is the leading global group of premium schools, with a portfolio of 125 premium private schools spanning 6 continents which utilise proven educational practices from every corner of the globe, ensuring over 95,000 students receive a world-class learning experience from Kindergarten to Year 13.
 
 
 In 28 countries, Inspired schools are individually developed and anchored in the vibrant cultures of their respective locations. They collectively form an international family of schools that nurtures each student's academic and personal development in a progressive, dynamic, and innovative learning environment.
 
 
 By joining our award-winning team of over 14,000 employees, you can work in state-of-the-art facilities alongside industry-renowned educators and leaders in some of the world's most desirable locations. We invest heavily in our team members who enjoy industry-leading professional development, exceptional career opportunities, and mobility across our group.
 
 
 
 ROLE SUMMARY:
 
 
 
 King&rsquo;s School The Crown is built in extensive grounds offering world-class educational and sporting facilities, enabling students to pursue a diverse range of interests. Our purpose-Built Campus of over 40,000m2 located in the heart of Cairo's most prestigious gated community, The Crown, 6th October City. The school caters to students from 18 months up to 18 years with state-of-the-art facilities, including: a full football field, 400m athletic track , 25m 8 lane covered swimming pool with learner pool, indoor multi-purpose sports hall, outdoor multipurpose courts and a 522 seat Performing Arts theatre.
 
 
 
 We are seeking an outstanding, committed and energetic Teacher of Arabic and Islamic to join King&rsquo;s School The Crown to start in August 2026.
 
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Work in collaboration with colleagues across subjects and educational phases to develop a current, dynamic and differentiated syllabus.
 </li>
 <li>
 Teach timetabled lessons, ensuring that planning, preparation, recording, assessment and reporting meets the varying learning and social needs of learners, and adheres to school requirements.
 </li>
 <li>
 Maintain the positive ethos of the school and value, inside and outside of the classroom at all times.
 </li>
 <li>
 Contribute to the constructive team building amongst teachers and non-teaching staff, parents and senior staff.
 </li>
 <li>
 Maintain an excellent and demonstrable standard in teaching their subject of expertise.
 </li>
 <li>
 Support King&rsquo;s School marketing activities, which may include occasional requirement for attendance outside the normal working hours, upon reasonable request from the Executive Head.
 </li>
 <li>
 Contribute to the wider school curriculum, supporting development of policy and practice inside and outside the classroom.
 </li>
 <li>
 Support King&rsquo;s School marketing activities, which may include occasional requirement for attendance outside the normal working hours, upon reasonable request from the Executive Head.
 
 
 </li>
 </ul>
 
 THE IDEAL CANDIDATE WILL HAVE:
 
 
 
 <ul>
 <li>
 A minimum of 3+ years&rsquo; experience with pupils in Upper Primary and Lower Secondary years (Year 5- 10)
 </li>
 <li>
 Confidence with use of ICT in teaching
 </li>
 <li>
 Fluency in English and Arabic at an academic standard
 </li>
 <li>
 Experience teaching Key Stage 2 to 3 age children in the Egyptian National curriculum framework
 </li>
 <li>
 Knowledge and understanding of theory and practice for meeting the learning needs of the students
 </li>
 <li>
 Excellent working knowledge and experience in Arabic Language and Literature with diverse teaching methods
 
 
 </li>
 </ul>
 
 SAFEGUARDING STATEMENT:
 
 
 
 Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
 
 
 Visit our careers site for more information; https://jobs.inspirededu.com
</div>

Teacher of Arabic and Islamic

51Talk

<div>
 
 
 🎓 About 51Talk
 
 
 
 51Talk is a global online English education platform founded in 2011 and headquartered in Singapore. We provide high-quality 1-to-1 English classes for children and young learners worldwide, supported by professional teachers from the Philippines and North America.
 
 
 As we continue to expand rapidly in the Middle East, we are strengthening our local performance marketing and creative teams to drive scalable growth through high-impact visuals.
 
 
 
 
 
 
 🚀 About the Role
 
 
 
 We are hiring a
 
 Graphic Designer (Arabic Market)
 
 to support 51Talk&rsquo;s paid advertising efforts across major information-flow platforms.
 
 
 
 
 
 This role focuses on
 
 image-based ad creatives
 
 for performance marketing. You will design, test, and optimize visual assets based on real campaign data, working closely with international media-buying and marketing teams. This position is ideal for a designer who understands the
 
 relationship between visuals, user attention, and conversion performance
 
 , especially within Arabic-speaking markets.
 
 
 
 
 
 
 🔑 Key Responsibilities
 
 
 <ul>
 <li>
 Design and produce image-based advertising creatives for information-flow platforms, primarily in
 
 cartoon / illustration style
 
 suitable for children education and family audiences.
 </li>
 <li>
 Adapt creatives according to platform requirements and user behavior across Facebook, Instagram, Google, and other digital advertising channels.
 </li>
 <li>
 Collaborate closely with performance marketing and cross-functional international teams to understand campaign goals and translate them into compelling visual concepts.
 </li>
 <li>
 Understand campaign performance data (CTR, CVR, engagement, etc.) to continuously optimize creative direction, layouts, color usage, and visual storytelling.
 </li>
 <li>
 Develop reusable design systems, illustration templates, characters, and visual styles that resonate with Arabic-speaking users and improve conversion performance.
 </li>
 </ul>
 
 
 
 
 
 🧩 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Minimum 2 years of experience in graphic design, advertising creatives, or related visual design roles.
 </li>
 <li>
 Experience in performance marketing, education, or children-focused design is preferred.
 </li>
 <li>
 Proficient in Photoshop, Illustrator, or equivalent design tools
 </li>
 <li>
 Possesses basic data awareness and is comfortable optimizing designs based on advertising performance insights.
 </li>
 <li>
 Able to work efficiently in a fast-paced environment with multiple projects and frequent creative iterations.
 </li>
 </ul>
 
 
 
 
 
 🌍 Language &amp; Culture
 
 
 <ul>
 <li>
 Fluent Arabic with strong understanding of Middle Eastern culture and audience preferences
 </li>
 <li>
 Good English for collaboration with international teams
 </li>
 </ul>
 
 
 
 
 
 💼 What We Offer
 
 
 <ul>
 <li>
 Competitive and stable compensation package
 </li>
 <li>
 Opportunity to work in a fast-growing global EdTech company
 </li>
 <li>
 International, English-speaking, professional work environment
 </li>
 <li>
 Clear career growth within performance marketing and creative teams
 </li>
 <li>
 Exposure to large-scale regional paid advertising and growth projects
 </li>
 </ul>
 
 
 
 
 If you are passionate about performance-driven design and want to see your creatives directly impact growth in the market, we&rsquo;d love to meet you.
 
 
 
 
 
 
 Apply now and grow your career with 51Talk!
 
 
</div>

Graphic Designer | Social Media Ad . Illustration

DHL Express

<div>
 
 Location:
 
 
 
 East Cairo (e.g., Nasr City, Heliopolis, New Cairo, Rehab, Madinaty, Sheraton, El Nozha, 10th of Ramadan)
 
 
 
 Role Purpose:
 
 
 
 Achieve revenue targets through effectively promoting and selling DHL&rsquo;s products and value-added services.
 
 
 Ensure that collection and deliveries of shipments are processed as per network standards and provide a competent, courteous, efficient and proactive point of contact for customers.
 
 
 
 Key Activities:
 
 
 
 
 <ul>
 <li>
 Represent DHL professionally and respond to customer needs in a courteous manner.
 </li>
 <li>
 Build and maintain strong relationships with customers.
 </li>
 <li>
 Work proactively to support teamwork, shuttle operations, and overall performance.
 </li>
 <li>
 Deliver fast and professional service, recognizing the urgent nature of express shipments.
 </li>
 <li>
 Follow DHL procedures, ISO standards, and safe working practices.
 </li>
 <li>
 Maintain solid knowledge of DHL network, products, and services to provide accurate information.
 </li>
 <li>
 Report recurring issues promptly for corrective action.
 </li>
 <li>
 Accurately process shipments and ensure correct data entry for flawless airwaybills.
 </li>
 <li>
 Promote and sell DHL&rsquo;s value-added services and contribute to the Sales Lead program.
 </li>
 <li>
 Suggest improvements to processes, systems, and services to enhance customer experience.
 </li>
 <li>
 Work both independently and with the team to achieve goals and foster team spirit.
 </li>
 <li>
 Ensure shipments, documents, and invoices are completed and recorded by end of shift.
 </li>
 <li>
 Manage supplies, track cash sales, and submit daily cash summaries to Accounts.
 
 
 
 </li>
 </ul>
 
 Qualifications - External
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree from a recognized university.
 </li>
 <li>
 Ability to achieve sales targets and overcome challenges.
 </li>
 <li>
 Previous experience in retail sales preferred.
 </li>
 <li>
 Fluent in English and Arabic, with excellent verbal and written communication skills.
 </li>
 <li>
 Proficient in Microsoft Office (Word, Excel, PowerPoint).
 </li>
 <li>
 Skilled in building and sustaining strong customer relationships.
 </li>
 </ul>
</div>

Retail Sales Representative

Air Arabia

<div>
 
 Job Purpose
 
 
 
 To monitor the progress of assigned flights in accordance with the detailed provisions of the Airline&rsquo;s Operational Manual and in compliance with the respective civil aviation authority related regulations. Assists the Captain in achieving ultimate safety, security and efficiency throughout the flight; records and documents all necessary data; supports the flight/cabin crew, and effectively applies emergency procedures when instructed; takes control over the flight from the captain when instructed or required as per the adopted procedures.
 
 
 
 Key Result Responsibilities
 
 
 
 <ul>
 <li>
 Performs as the &lsquo;Pilot Flying&rsquo; or the &lsquo;Pilot Monitoring&rsquo;, assists the Captain in managing flight deck work by monitoring the flight progress, efficiency of operating systems, and performance of other cockpit crew members. Demonstrates high level of cooperation whilst ensuring a well-balanced task distribution, and a systematic approach for exchanging information.
 </li>
 <li>
 When required or instructed by the Captain, flies the assigned aircrafts from one destination to another; taking into account the following key factors, in order of priority:
 </li>
 <li>
 Safety
 </li>
 <li>
 Efficiency
 </li>
 <li>
 Passenger comfort
 </li>
 <li>
 Conducts flights in accordance with the detailed provisions of the Airline&rsquo;s Operations Manual and regulations. At all times applies and monitors the procedures necessary to ensure the safe and smooth operation of the aircraft assigned.
 </li>
 <li>
 Coordinates with Captain and Dispatch Team prior to each flight to ensure flight/cabin crew members are well prepared and provided with required information, this includes aircraft technical status, route preferences, weather, fuel, weight, distribution of roles, etc.
 </li>
 <li>
 Carries out necessary checks, records, and documentation tasks assigned to him/her for conducted flights such as take-off data and fuel requirements, ATS flight plan, etc.
 </li>
 <li>
 Uses adopted systems and forms to record data such as log book, CFP, and others; verifies calculated data with assumed ones and obtains Captain&rsquo;s signature accordingly.
 </li>
 <li>
 At stations without qualified personnel, checks the fuel type and supervises the fuelling of the aircraft, ensuring proper distribution of fuel.
 </li>
 <li>
 Alerts the Captain with any irregularities or unfavourable variables that may affect safety; applies necessary actions as instructed by Captain and assists the crew on how to react in case of safety or security irregularities.
 </li>
 <li>
 Undertakes additional, ground based tasks such as Safety Officer or Security Officer, as directed by the Head of Flight Operations and in accordance with the provisions of Part A of the Airline&rsquo;s Operations Manual.
 </li>
 <li>
 Keeps himself/herself up to date with the legal requirements of the different regulatory bodies such as, civil aviation authority, Airbus Company and any other relevant regulatory body relating to flights and Flight Crew. Attends recurrent and competency-based trainings as planned by the Training Department.
 </li>
 <li>
 Checks the prescribed manuals, charts, maps, and forms ensuring that the Airline&rsquo;s Operations Manual is distributed, accounted for, maintained, updated, and complied with by Flight Crew for current and next flight; where this is not attainable, ensures the security of the aircraft until return to home base.
 </li>
 <li>
 Assists the Captain in completing the necessary records and reports such as the voyage report and aircraft flight log, safety and discretion reports. Deposits the flight envelops in the designated secure place post each conducted flight.
 
 
 </li>
 </ul>
 Key Result Responsibilities - Continued
 
 
 
 Qualifications (Academic, Training, Languages)
 
 
 
 <ul>
 <li>
 CPL License with Frozen preferable with Frozen ATPL.
 </li>
 <li>
 He/she must pass the technical/psychometric assessment as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 He/she must pass the Medical Fitness check-up carried as per the Airline and respective civil aviation authority standards.
 </li>
 <li>
 Training in safety and emergency response is essential &ndash; a formal qualification is an advantage.
 </li>
 <li>
 Basic Airport, security procedures and regulations training is an advantage.
 </li>
 <li>
 Crew Resources Management Training is considered as an advantage.
 </li>
 <li>
 IATA principles &amp; standards relating to security is an advantage.
 </li>
 <li>
 Proficient in using Aircraft systems, proficient in Microsoft Office, Internet and Web Search.
 </li>
 <li>
 Very good written and verbal communication skills, Technical reports writing, presentations, etc.
 </li>
 <li>
 Very good in English Language, Arabic and French Languages are an advantage.
 
 
 </li>
 </ul>
 
 Work Experience
 
 
 
 <ul>
 <li>
 He/she must have completed a minimum of 500 hours of flying an aircraft, Airbus 320.
 </li>
 <li>
 Experience with low-cost airline is highly desirable.
 </li>
 <li>
 Possesses acceptable industry knowledge in aircraft systems and operating procedures.
 </li>
 <li>
 He/she must possess needed knowledge and exposure to handle any other role delegated to him/her such as security or safety related roles as required by the airline and respective civil aviation authority standards.
 </li>
 <li>
 Exposure to QA/Safety/Security/Audit procedures and practices related to and affecting Flight Operations.
 </li>
 <li>
 Capable of applying policies, procedures, and manuals as per approved standards and regulations.
 </li>
 <li>
 Capable to perform in a changing environment with heavy work-load schedules and ad-hoc scenarios.
 </li>
 <li>
 Composed, self-confident and focused, capable of handling emergencies and threats with efficiency.
 </li>
 <li>
 Proven skills in analysing data, identifying irregularities, and recommending solutions.
 </li>
 <li>
 Cost-oriented, possesses effective problem solving and decision-making skills.
 </li>
 <li>
 High accuracy and attention to details.
 </li>
 <li>
 Employs technical expertise and interpersonal relations to support company&rsquo;s objectives.
 </li>
 <li>
 Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
 </li>
 </ul>
</div>

First Officer - Egypt

Valeo

<div>
 Key Responsibilities
 
 
 <ul>
 <li>
 Assist in building and updating dashboards and reports using BI tools (e.g., Power BI, Tableau) to track key business metrics.
 </li>
 <li>
 Help clean, organize, and analyze large datasets to identify basic trends and patterns.
 </li>
 <li>
 Support the team in ensuring data accuracy by flagging anomalies or inconsistencies in reports.
 </li>
 <li>
 Convert data findings into clear charts and graphs for presentations to internal stakeholders.
 </li>
 <li>
 Work with cross-functional teams to understand their data needs and document requirements for new projects.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Recent graduate of year 2025 and 2024
 </li>
 <li>
 Educational Background: Bachelor's degree in Computer Science, Information Systems, Statistics, Mathematics, or a related quantitative field.
 </li>
 <li>
 Language Proficiency: Excellent command of both English and Arabic (written and verbal communication is essential). French is a strong plus.
 </li>
 <li>
 Ability to work effectively in a team environment.
 
 
 </li>
 </ul>
 
 Technical Knowledge
 
 
 
 <ul>
 <li>
 SQL: Fundamental understanding of SQL (Select, Join, Group By) is required.
 </li>
 <li>
 Excel: Strong proficiency in Microsoft Excel (Pivot Tables, VLOOKUP).
 </li>
 <li>
 BI Tools: Academic or project-based exposure to visualization tools like Tableau, Power BI, or QlikView is a plus.
 
 
 </li>
 </ul>
 
 Program Details .
 
 
 
 <ul>
 <li>
 Status: Full time.
 </li>
 <li>
 Location: On-site
 </li>
 </ul>
</div>

Graduate In Training Program (GIT), Business Intelligence

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 
 
 Job Objective
 
 
 
 To align human resources strategies with business goals by providing high-level consultancy to leadership, managing a highly-dynamic HRBP team, and ensuring the delivery of employee-centric solutions that drive performance, engagement, and organizational objectives.
 
 
 
 
 
 
 Environment
 
 
 
 
 Internal:
 
 Executive Leadership, GEPD Plasma Procurement Management, Donor Cetners Employees
 
 
 
 External:
 
 External Vendors &amp; Providers, Governmental Entities
 
 
 
 
 
 
 Key responsibility
 
 
 
 -
 
 
 Strategic Partnership:
 
 
 Collaborate with senior management to develop and implement HR initiatives that support business objectives.
 
 
 -
 
 
 Team Leadership:
 
 
 Direct and mentor a team of HRBPs, setting clear KPIs and ensuring consistent HR service delivery across the organization.
 
 
 -
 
 
 Talent Management:
 
 
 Oversee end-to-end talent cycles, including workforce planning, succession planning, and high-potential identification.
 
 
 -
 
 
 Employee Relations &amp; Compliance:
 
 
 Navigate complex employee relations issues and ensure all practices comply with Egyptian Labor Law.
 
 
 -
 
 
 Performance Culture:
 
 
 Drive the performance management process, coaching managers on how to deliver feedback and manage underperformance effectively.
 
 
 -
 
 
 Regional Mobility:
 
 
 Conduct frequent travel to regional offices and sites across Egypt to audit HR practices, engage with staff, and maintain a physical HR presence.
 
 
 -
 
 
 Change Management:
 
 
 Lead organizational change initiatives, ensuring smooth transitions during restructuring or process updates.
 
 
 
 
 
 
 Academic experience required
 
 
 
 Bachelor&rsquo;s Degree in Business Administration, Human Resources, Psychology, or a related field.
 
 
 MBA or HR Diploma is highly preferred.
 
 
 
 
 
 
 Professional experience required
 
 
 
 - 10+ years in Human Resources with at least 3+ years in a managerial role leading a team of HR professionals.
 
 
 - Previous experience managing a headcount of 1000+ Employees
 
 
 - Proven track record in a fast-paced environment with a distributed workforce.
 
 
 
 
 
 
 Computing Skills
 
 
 
 - Experience using SAP is a plus.
 
 
 - Strong with MS Excel and Microsoft Suite to derive insights from HR metrics.
 
 
 - Professional level in MS PowerPoint for presenting strategies to stakeholders.
 
 
 
 
 
 
 Personal Skills
 
 
 
 -
 
 Strategic Thinking
 
 : Ability to see the "big picture" while managing operational details.
 
 
 -
 
 Emotional Intelligence
 
 : High level of empathy and self-awareness to navigate sensitive organizational dynamics.
 
 
 -
 
 Conflict Resolution
 
 : Strong negotiation and mediation skills.
 
 
 -
 
 Resilience
 
 : Ability to handle the demands of frequent travel and highly dynamic environments.
 
 
 
 
 
 
 Languages
 
 
 
 - Arabic: Native
 
 
 - English: Fluent
 
</div>

HRBP Manager

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