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assistant general manager

Time Out Group Plc

<p></p><div><p><b>Role title: Assistant General Manager</b></p><p><b>
Location: Abu Dhabi</b></p><p><b>
Department: Operations, Time Out Market</b></p><p><b>
Reporting to: Market General Manager</b></p><p><b>
Salary: Up to AED 25K per month</b></p><p><b><br>
Role overview</b></p><p>
We love what we do &ndash; and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.<br>
<br>
Our Assistant General Manager takes the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit.</p><p>
We are seeking a dynamic and experienced Assistant General Manager to join our leadership team and support the daily operations of our large-scale food and beverage Market. The AGM is an integral part of the senior leadership team and will work closely with the General Manager to ensure excellence in guest experience, team performance, financial results, and operational efficiency. This role requires a hands-on leader with strong business acumen, a customer-first mindset, and the ability to thrive in a fast-paced, high-volume environment.</p><p><b><br>
Responsibilities</b></p><ul><li><p>
Lead and motivate diverse teams(front-of-house, back-of-house, support staff) and be skilled at managing performance and retaining talent in a high-turnover industry</p></li><li><p>
Conflict resolution and team-building skills</p></li><li><p>
Deep understanding of F&amp;B operations, including service standards, kitchen workflows, supply chain, and compliance.</p></li><li><p>
Strong eye for detail while balancing big-picture efficiency and guest experience</p></li><li><p>
Maintain the highest standards of food and beverage quality, guest service, cost control, and consistency in accordance with TOM expectations</p></li><li><p>
Monitor labor, food, and beverage costs while implementing strategies to maximize profitability</p></li><li><p>
Strong knowledge of P&amp;L management, budgeting, forecasting, and cost control.</p></li><li><p>
Analysis of sales trends, labor costs, food costs, and margins to drive profitability</p></li><li><p>
Able to demonstrate success in managing budgets, increasing revenue, and reducing costs.</p></li><li><p>
Familiarity with restaurant management systems, POS data, and financial reporting</p></li><li><p>
Collaborate with the GM on sales-building initiatives, marketing promotions, and community engagement.</p></li><li><p>
Focus on succession management, training and, development of all Market employees</p></li><li><p>
Delegate responsibility to the management team as needed and enforce existing policies consistently</p></li><li><p>
Oversee and participate in the hiring, training, supervision and management of the market operations team.</p></li><li><p>
Oversee the weekly schedule for both TOM staff and contracted staff to meet or exceed budgeted goal</p></li><li><p>
Oversee payroll for the hourly and management staff, conduct pre-shift meetings, and assist team members with any inquiries</p></li><li><p>
Partner with the General Manager to develop and implement operating standards, policies, and procedures to be followed by the management team</p></li><li><p>
Assign and instruct the employees and managers in the details of their work; observe performance and encourage improvement where necessary</p></li><li><p>
Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for the management team and other TOM and Vendor employees</p></li><li><p>
Ensure every guest receives exceptional service in line with brand standards</p></li><li><p>
Address and resolve customer concerns with professionalism and care</p></li><li><p>
Lead initiatives that enhance guest loyalty and satisfaction</p></li><li><p>
Interact with all department personnel, restaurant staff and Vendor staff as needed</p></li><li><p>
Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with purchasing and finance teams</p></li><li><p>
Ensure that no members of staff are permitted to work if they are not suitably dressed, groomed or showing symptoms of sickness</p></li><li><p>
Develop and implement cost-saving and profit-enhancing measures</p></li><li><p>
Maintain positive and professional relations with vendors, managing vendor interaction on the property with our staff</p></li><li><p>
Monitor guest satisfaction on all levels, including social media platforms</p></li><li><p>
Ensure health, safety, and sanitation requirements are in compliance with local laws and agencies</p></li><li><p>
Collaboration across all operations within the greater Oakridge Park development &amp; daily operations.</p></li></ul><p><b>
What we are looking for from you:</b></p><ul><li><p>
Progressive leadership experience in hospitality, with a focus on food and beverage operations.</p></li><li><p>
Exposure to managing a full beverage portfolio &ndash; from conceptual menu design, costing, third party vendor agreements, events &amp; Activations surround non alcoholic and alcoholic beverage products/suppliers</p></li><li><p>
Proven success managing high-volume or multi-unit operations.</p></li><li><p>
Strong financial acumen with experience managing P&amp;L, budgets, and cost control.</p></li><li><p>
Hands-on experience in hiring, training, and developing large teams.</p></li><li><p>
Strong knowledge of POS systems, scheduling software, and inventory management tools.</p></li><li><p>
Exceptional communication, organizational, and interpersonal skills.</p></li><li><p>
Ability to adapt quickly and make sound decisions in a fast-paced environment.</p></li></ul><p><b>
Additional Functions</b></p><p>
In addition to performance of the essential functions, this position may be required to perform a combination of the following support functions, with the percentage of time performing each function to be solely determined by the General Manager based upon the particular requirements of the operation:</p><ul><li><p>
Participate in the development of the annual budget for the entire restaurant; develop short and long-term financial operating plans</p></li><li><p>
Attend mandatory meetings including divisional meetings, executive meetings, and staff meetings</p></li><li><p>
Participate in community events</p></li><li><p>
Utilize traditional software programs such as OpenTable, Microsoft Office (Word, Excel, Outlook, and PowerPoint), Tevalis, and any department-specific systems in use</p></li><li><p>
Keep work area clean and organized</p></li><li><p>
Ensure confidential documents are kept in a secured area</p></li><li><p>
Properly dispose of confidential documents containing any personally identifiable information via shredding or pulverization</p></li><li><p>
Complete other duties as assigned by the General Manager</p></li><li><p>
Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards</p></li><li><p>
Maximize restaurant profitability, implementing effective controls of departmental processes and prime (food &amp; labor) costs</p></li><li><p>
Monitor the restaurant&rsquo;s budget as well as TOM and Vendor revenues to ensure efficient operations, including revenue and labor expense control</p></li><li><p>
Maintain compliance with TOM policies and procedures, as well as city, state, and federal laws</p></li><li><p>
Maintain compliance with necessary operational policies, including: Health and Safety, Food Hygiene, Maintenance, Emergency Procedures and Liquor Laws</p></li></ul><p></p><p>
General Requirements</p><ul><li><p>
21+ years of age</p></li><li><p>
Possession of or the ability to possess all relevant Food Safe, Responsible Beverage handling licensing</p></li></ul><p><b>
Work Environment and Schedule</b></p><p>
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.</p><ul><li><p>
Small to Medium office environment</p></li><li><p>
Personal desk space</p></li><li><p>
Restaurant environment</p></li><li><p>
5-25% Local Travel</p></li><li><p>
Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume</p></li><li><p>
Work varied shifts to include days, nights, weekends and holidays</p></li></ul><p><b>
What we look for in a candidate</b></p><p>
Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you&rsquo;ll want to&hellip;</p><ul><li><p>
Be commercially astute</p></li><li><p>
Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence</p></li><li><p>
Think globally</p></li><li><p>
Have excellent communication and relationship building skills</p></li><li><p>
Have a high sense of ownership, urgency and drive</p></li><li><p>
Be a team player</p></li></ul><p><b><br>
About our culture</b></p><p>
At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.</p></div><p></p>

Assistant General Manager

Time Out Group plc

<div>
 <strong>
  Role title: Assistant General Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Location: Abu Dhabi
  <br/>
  <br/>
 </strong>
 <strong>
  Department: Operations, Time Out Market
  <br/>
  <br/>
 </strong>
 <strong>
  Reporting to: Market General Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Salary: Up to AED 25K per month
  <br/>
  <br/>
 </strong>
 <strong>
  Role Overview
  <br/>
  <br/>
 </strong>
 We love what we do &ndash; and it shows! Time Out Market is the division of Time Out that brings our food and cultural experiences to life for our guests, readers and clients.
 <br/>
 <br/>
 Our Assistant General Manager takes the lead in ensuring that the best of the city under one roof provides each of our guests and team members a memorable experience with each visit.
 <br/>
 <br/>
 We are seeking a dynamic and experienced Assistant General Manager to join our leadership team and support the daily operations of our large-scale food and beverage Market. The AGM is an integral part of the senior leadership team and will work closely with the General Manager to ensure excellence in guest experience, team performance, financial results, and operational efficiency. This role requires a hands-on leader with strong business acumen, a customer-first mindset, and the ability to thrive in a fast-paced, high-volume environment.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead and motivate diverse teams(front-of-house, back-of-house, support staff) and be skilled at managing performance and retaining talent in a high-turnover industry
  </li>
  <li>
   Conflict resolution and team-building skills
  </li>
  <li>
   Deep understanding of F&amp;B operations, including service standards, kitchen workflows, supply chain, and compliance.
  </li>
  <li>
   Strong eye for detail while balancing big-picture efficiency and guest experience
  </li>
  <li>
   Maintain the highest standards of food and beverage quality, guest service, cost control, and consistency in accordance with TOM expectations
  </li>
  <li>
   Monitor labor, food, and beverage costs while implementing strategies to maximize profitability
  </li>
  <li>
   Strong knowledge of P&amp;L management, budgeting, forecasting, and cost control.
  </li>
  <li>
   Analysis of sales trends, labor costs, food costs, and margins to drive profitability
  </li>
  <li>
   Able to demonstrate success in managing budgets, increasing revenue, and reducing costs.
  </li>
  <li>
   Familiarity with restaurant management systems, POS data, and financial reporting
  </li>
  <li>
   Collaborate with the GM on sales-building initiatives, marketing promotions, and community engagement.
  </li>
  <li>
   Focus on succession management, training and, development of all Market employees
  </li>
  <li>
   Delegate responsibility to the management team as needed and enforce existing policies consistently
  </li>
  <li>
   Oversee and participate in the hiring, training, supervision and management of the market operations team.
  </li>
  <li>
   Oversee the weekly schedule for both TOM staff and contracted staff to meet or exceed budgeted goal
  </li>
  <li>
   Oversee payroll for the hourly and management staff, conduct pre-shift meetings, and assist team members with any inquiries
  </li>
  <li>
   Partner with the General Manager to develop and implement operating standards, policies, and procedures to be followed by the management team
  </li>
  <li>
   Assign and instruct the employees and managers in the details of their work; observe performance and encourage improvement where necessary
  </li>
  <li>
   Remain calm and alert, especially during emergency situations and/or heavy restaurant activity, serving as a role model for the management team and other TOM and Vendor employees
  </li>
  <li>
   Ensure every guest receives exceptional service in line with brand standards
  </li>
  <li>
   Address and resolve customer concerns with professionalism and care
  </li>
  <li>
   Lead initiatives that enhance guest loyalty and satisfaction
  </li>
  <li>
   Interact with all department personnel, restaurant staff and Vendor staff as needed
  </li>
  <li>
   Ensure inventory levels are maintained for facilitating proper restaurant operations, enforce strict inventory controls, and participate in monthly inventory reconciliations in conjunction with purchasing and finance teams
  </li>
  <li>
   Ensure that no members of staff are permitted to work if they are not suitably dressed, groomed or showing symptoms of sickness
  </li>
  <li>
   Develop and implement cost-saving and profit-enhancing measures
  </li>
  <li>
   Maintain positive and professional relations with vendors, managing vendor interaction on the property with our staff
  </li>
  <li>
   Monitor guest satisfaction on all levels, including social media platforms
  </li>
  <li>
   Ensure health, safety, and sanitation requirements are in compliance with local laws and agencies
  </li>
  <li>
   Collaboration across all operations within the greater Oakridge Park development &amp; daily operations.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What we are looking for from you:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Progressive leadership experience in hospitality, with a focus on food and beverage operations.
  </li>
  <li>
   Exposure to managing a full beverage portfolio &ndash; from conceptual menu design, costing, third party vendor agreements, events &amp; Activations surround non alcoholic and alcoholic beverage products/suppliers
  </li>
  <li>
   Proven success managing high-volume or multi-unit operations.
  </li>
  <li>
   Strong financial acumen with experience managing P&amp;L, budgets, and cost control.
  </li>
  <li>
   Hands-on experience in hiring, training, and developing large teams.
  </li>
  <li>
   Strong knowledge of POS systems, scheduling software, and inventory management tools.
  </li>
  <li>
   Exceptional communication, organizational, and interpersonal skills.
  </li>
  <li>
   Ability to adapt quickly and make sound decisions in a fast-paced environment.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Additional Functions
  <br/>
  <br/>
 </strong>
 In addition to performance of the essential functions, this position may be required to perform a combination of the following support functions, with the percentage of time performing each function to be solely determined by the General Manager based upon the particular requirements of the operation:
 <br/>
 <br/>
 <ul>
  <li>
   Participate in the development of the annual budget for the entire restaurant; develop short and long-term financial operating plans
  </li>
  <li>
   Attend mandatory meetings including divisional meetings, executive meetings, and staff meetings
  </li>
  <li>
   Participate in community events
  </li>
  <li>
   Utilize traditional software programs such as OpenTable, Microsoft Office (Word, Excel, Outlook, and PowerPoint), Tevalis, and any department-specific systems in use
  </li>
  <li>
   Keep work area clean and organized
  </li>
  <li>
   Ensure confidential documents are kept in a secured area
  </li>
  <li>
   Properly dispose of confidential documents containing any personally identifiable information via shredding or pulverization
  </li>
  <li>
   Complete other duties as assigned by the General Manager
  </li>
  <li>
   Demonstrate positive leadership characteristics, which inspire Team Members to meet and exceed standards
  </li>
  <li>
   Maximize restaurant profitability, implementing effective controls of departmental processes and prime (food &amp; labor) costs
  </li>
  <li>
   Monitor the restaurant&rsquo;s budget as well as TOM and Vendor revenues to ensure efficient operations, including revenue and labor expense control
  </li>
  <li>
   Maintain compliance with TOM policies and procedures, as well as city, state, and federal laws
  </li>
  <li>
   Maintain compliance with necessary operational policies, including: Health and Safety, Food Hygiene, Maintenance, Emergency Procedures and Liquor Laws
   <br/>
   <br/>
  </li>
 </ul>
 General Requirements
 <br/>
 <br/>
 <ul>
  <li>
   21+ years of age
  </li>
  <li>
   Possession of or the ability to possess all relevant Food Safe, Responsible Beverage handling licensing
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Environment and Schedule
  <br/>
  <br/>
 </strong>
 The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
 <br/>
 <br/>
 <ul>
  <li>
   Small to Medium office environment
  </li>
  <li>
   Personal desk space
  </li>
  <li>
   Restaurant environment
  </li>
  <li>
   5-25% Local Travel
  </li>
  <li>
   Noise level in the work environment is usually moderate. Occasionally work in an environment that is subject to varying levels of noise and crowds the severity of which depends upon Guest volume
  </li>
  <li>
   Work varied shifts to include days, nights, weekends and holidays
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Look For In a Candidate
  <br/>
  <br/>
 </strong>
 Time Out is a company filled with individuals as diverse as the cities we live in and cover. At the same time there are common characteristics and values we all share. To join our team, you&rsquo;ll want to&hellip;
 <br/>
 <br/>
 <ul>
  <li>
   Be commercially astute
  </li>
  <li>
   Either have experience at or want to dive headfirst into a fast-paced transformative company in pursuit of excellence
  </li>
  <li>
   Think globally
  </li>
  <li>
   Have excellent communication and relationship building skills
  </li>
  <li>
   Have a high sense of ownership, urgency and drive
  </li>
  <li>
   Be a team player
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Our Culture
  <br/>
  <br/>
 </strong>
 At Time Out Group we believe in diversity and equal opportunity for all people. We do not discriminate against external or internal candidates on the basis of age; disability; gender, gender reassignment; race; religion or belief; sexual orientation; marriage and civil partnership; pregnancy and maternity. We believe that diversity develops creativity and enables personal and professional growth where we all learn from each other. We believe in an open culture where ideas are shared candidly and where there is no fear of failure, but rather an understanding that we must experiment and have the freedom to succeed. We believe that everyone has the right to express themselves as they are as this enriches us all. We believe in an open world, social justice, and the pursuit of happiness, after all, we are in the happiness business.
</div>


Abercrombie and Fitch Stores

A global retail company is seeking an Assistant Manager in Abu Dhabi. In this multifaceted role, you will drive sales, manage daily operations, and lead a team to deliver exceptional customer service. Ideal candidates will have either a Bachelor's degree or supervisory experience, alongside strong problem-solving and team-building skills. Join us to grow and develop in a supportive, inclusive environment.

Store Leadership Lead: Drive Sales, Develop Talent

Renew

A leading renewable energy company is seeking an Assistant Manager in Regional Affairs and Development in Abu Dhabi. This role requires strong knowledge of land acquisition processes, networking skills, and experience working with government officials. The ideal candidate will manage compliance with land-related regulations, support project execution, and maintain accurate records of statutory requirements. A commitment to delivering sustainable energy solutions is essential.

Regional Land & Permits Lead for Renewables

Modon

<div>
 <p>
  Job Purpose
 </p>
 <p>
  The General Assistant is responsible for delivering high-quality service across the facility, ensuring cleanliness, health &amp; safety compliance, operational readiness, and an excellent customer experience. The role supports daily operations, events, and programmes while maintaining a safe, welcoming, and inclusive environment in line with
  <strong>
   Velodrome
  </strong>
  procedures and standards.
 </p>
 <p>
  Key Roles &amp; Responsibilities
 </p>
 <p>
  Health, Safety &amp; Compliance
 </p>
 <ul>
  <li>
   Ensure the health and safety of all customers, visitors, staff, and contractors while on shift.
  </li>
  <li>
   Assist with daily, weekly, and monthly statutory operational checks.
  </li>
  <li>
   Ensure compliance with Health &amp; Safety regulations at all times.
  </li>
  <li>
   Follow Normal Operating Procedures (NOPs) and Emergency Operating Procedures, escalating incidents to the Duty Manager when required.
  </li>
  <li>
   Deliver critical incident management as and when necessary.
  </li>
 </ul>
 <p>
  Customer Service &amp; Front-of-House
 </p>
 <ul>
  <li>
   Provide a friendly, professional welcome to all customers and visitors.
  </li>
  <li>
   Act as a primary point of contact for customers, handling enquiries, complaints, and documentation both in person and via telephone.
  </li>
  <li>
   Resolve customer complaints with empathy and professionalism, escalating unresolved issues where required.
  </li>
  <li>
   Support reception and customer services duties as needed.
  </li>
  <li>
   Maintain up-to-date knowledge of all
   <strong>
    Velodrome
   </strong>
   facilities, events, and programmes.
  </li>
 </ul>
 <p>
  Operations &amp; Facility Support
 </p>
 <ul>
  <li>
   Assist in cleaning and tidying of the entire venue, including indoor and outdoor areas.
  </li>
  <li>
   Set up and dismantle equipment for sessions, events, and programmes.
  </li>
  <li>
   Issue hired equipment and fleet bikes to paying customers.
  </li>
  <li>
   Monitor locker usage and bike storage areas.
  </li>
  <li>
   Collect, clean, and prepare equipment kits for re-use.
  </li>
  <li>
   Inspect, service, and assist in maintaining equipment, including the bike fleet.
  </li>
 </ul>
 <p>
  Sales, Promotion &amp; Outreach
 </p>
 <ul>
  <li>
   Confidently upsell
   <strong>
    Velodrome
   </strong>
   products and services, matching customer needs appropriately.
  </li>
  <li>
   Support outreach and promotional activities to promote
   <strong>
    Velodrome
   </strong>
   services.
  </li>
 </ul>
 <p>
  Teamwork &amp; Professional Conduct
 </p>
 <ul>
  <li>
   Work collaboratively as part of a team to ensure smooth facility operations.
  </li>
  <li>
   Work flexibly, including evenings, weekends, events, and peak operational periods.
  </li>
  <li>
   Participate in staff training, team meetings, and ongoing professional development.
  </li>
  <li>
   Support inclusivity and accessibility by assisting People of Determination and ensuring equal access to services.
  </li>
  <li>
   Undertake any other duties commensurate with the role.
  </li>
 </ul>
 <p>
  Qualifications &amp; Certifications
 </p>
 <ul>
  <li>
   Fluent in English (additional languages are an advantage).
  </li>
  <li>
   First Aid at Work certification preferred.
  </li>
  <li>
   Defibrillator user training preferred.
  </li>
 </ul>
 <p>
  Experience &amp; Competencies
 </p>
 <p>
  Experience
 </p>
 <ul>
  <li>
   Previous experience in a busy, customer-facing environment.
  </li>
  <li>
   Experience working within a team environment.
  </li>
  <li>
   Experience in planning and delivering sporting or leisure events.
  </li>
  <li>
   Experience with customer self-service systems, bookings, memberships, and Direct Debit systems.
  </li>
 </ul>
 <p>
  Skills &amp; Competencies
 </p>
 <ul>
  <li>
   Strong customer service orientation with demonstrated ability to deliver results.
  </li>
  <li>
   Sales and upselling skills with experience promoting services to the public.
  </li>
  <li>
   Good understanding of customer expectations in leisure and event operations.
  </li>
  <li>
   Knowledge of Health &amp; Safety legislation related to facility operations.
  </li>
  <li>
   Understanding of Standard Operating Procedures and Emergency Action Plans.
  </li>
  <li>
   Ability to handle customer queries and concerns with tact and sensitivity.
  </li>
  <li>
   Ability to work independently, use initiative, and deliver high-quality service with minimal supervision.
  </li>
  <li>
   Strong communication skills with the ability to engage diverse customer groups.
  </li>
  <li>
   Cultural sensitivity with an inclusive mindset.
  </li>
  <li>
   Ability to undertake routine cleaning and maintenance duties.
  </li>
 </ul>
 <p>
  General Responsibilities
 </p>
 <p>
  The post holder must carry out all duties in accordance with
  <strong>
   Velodrome
  </strong>
  policies and procedures, including but not limited to:
 </p>
 <ul>
  <li>
   Health &amp; Safety Policy
  </li>
  <li>
   Standing Orders and Financial Regulations
  </li>
  <li>
   Equality and Diversity policies
  </li>
  <li>
   Sustainability and Environmental protocols
  </li>
  <li>
   Other related company policies
  </li>
 </ul>
 <p>
 </p>
</div>


General Assistant

Freshfields Bruckhaus Deringer LLP

<div><div>We are looking to recruit a personal assistant to provide professional legal support to our fee earners and general administrative support to ensure smooth operations in our Abu Dhabi office. The key responsibilities of this role relate to personal assistant duties, and to participate in office operation activities when required to meet business needs.</div><div></div><div>
It is important to note that there are peaks and throughs in workload of the role where not all those tasks outlined are applicable on a daily or weekly basis. Some are ad-hoc tasks as and when they occur to meet business requirements (eg. office maintenance, support with events, proposals, client meetings etc.)</div><div></div><div>
Key responsibilities and deliverables</div><div></div><div>
Office Operations</div><ul><li><div>
Ensures office and client meeting spaces are kept clean, fully stocked and well maintained.</div></li><li><div>
Handle catering requests for meetings. Liaison with suppliers and contractors to ensure service standards are met.</div></li><li><div>
Prepares payment requests for general office services, work with MENA Accounts team.</div></li><li><div>
Controls stationary inventory and deals with vendors to place orders when necessary.</div></li><li><div>
Delivering, collecting and distributing documents and post.</div></li><li><div>
Coordinate local logistics, bookings and transportation for visitors and new joiners.</div></li><li><div>
Assists with organising office delivery Gate Passes for suppliers with ADGM facility managers. Work with ADGM facility managers on permit applications for suppliers to undertake approved work activities in the Freshfields office within the ADGM campus.</div></li><li><div>
Assists with issuing and logging office access cards as well as prepares applications for lift and parking permits with ADGM facility managers as necessary.</div></li><li><div>
Provides administrative support to business services teams in MENA as required. Contributes to office/ team projects on an ad hoc basis.</div></li></ul><div></div><div>
Office Reception</div><ul><li><div>
Answers phone calls through the reception, directs as appropriate and takes accurate messages.</div></li><li><div>
Greets and farewells clients in a friendly and professional manner and escorts them to the boardrooms. Sets up and services refreshment requirements and ensures the room is checked on a regular basis during meetings and assist with cleaning when required.</div></li><li><div>
Manages incoming and outgoing couriers and deliveries and arranges distribution in a timely manner. Tracks outgoing packages to ensure receipt. Allocates fees to the appropriate cost code or client as per office procedures.</div></li></ul><div></div><div>
PA responsibilities</div><div></div><div>
Client engagement</div><ul><li><div>
Responds to, assesses and prioritises clients&rsquo; requests, however communicated, and offers appropriate efficient and business-like help and assistance to meet their needs.</div></li><li><div>
Maintains a good knowledge of current matters and carries out client liaison duties including regular WIP updates.</div></li><li><div>
Develops and maintains an up-to-date knowledge of the stage of the matter upon which the fee earners are working, current matter workloads, potential issues and sensitivities.</div></li></ul><div></div><div>
Marketing and Business Development activities</div><ul><li><div>
Proactively supports fee earners&rsquo; MBD responsibilities. Includes submitting content to MBD systems (CV database, pitch/experience lists etc), intranet/LinkedIn publishing, prompting fee earners to provide material for uploading, conducting basic research on potential clients, running regular activity and tracking reports to support MBD initiatives.</div></li><li><div>
Carries out basic business development duties such as updating contacts and sending out business development materials, in conjunction with the MENA BD team.</div></li><li><div>
Assists with administrative support for both internal and external business development and client events, working in conjunction with the relevant central and practice based MBD teams as appropriate.</div></li><li><div>
Support the MBD department as required on the production of pitches, client presentations and maintaining up-to-date CVs for fee earners.</div></li></ul><div></div><div>
General administrative support</div><ul><li><div>
Communicates regularly with relevant fee earners, line manager and PA team members to ensure high level of awareness of current priorities, fee earners&rsquo; whereabouts and service requirements.</div></li><li><div>
Manages incoming communication (including fee earners&rsquo; e-mail), drafts and transcribes replies when directed by fee earners and ensures all mail is processed in an accurate and timely manner.</div></li><li><div>
Proactively manages fee earners&rsquo; diaries, makes appointments, arranges meeting rooms and organises travel arrangements and expense claims to ensure all work activities are scheduled effectively. Able to make reasoned decisions when conflicts occur, or know when to refer to fee earner for the decision.</div></li><li><div>
Arranges all travel effectively and efficiently. This must include understanding fee earners&rsquo; preferences, anticipating additional requirements (accommodation, currency, returns, transfers) and planning in contingency.</div></li><li><div>
Types letters, correspondence and legal documentation (often involving confidential material). Proofreads all work to ensure that completed documents are delivered accurately and to an appropriately high standard.</div></li><li><div>
Establishes and maintains a robust electronic filing system and other administration systems (such as client files if required) to ensure completeness and accuracy of technical, professional and matter information. Uses Worksite for e-mail filing as per departmental standards.</div></li><li><div>
Carries out day-to-day administrative tasks to ensure provision of high quality service in all areas, including liaison with department business centres and other service departments as appropriate.</div></li><li><div>
Assists fee earners with basic technical queries allowing them to make best use of available IT and KBD resources. Ensures own knowledge of technical packages is up to date. Coordinate with global and/ or regional IT teams as required to resolve any technical issues.</div></li><li><div>
Assists with administration, co-ordination and logistics for internal seminar and training events, ensuring relevant events are diarised for fee earners.</div></li><li><div>
Carries out risk checks, matter openings and draft engagement letters.</div></li><li><div>
Assists fee earners with the billing processes, preparing first drafts of bill narratives and managing process of sending bills end-to-end. This includes ensuring Freshfields information is correct and up to date on various client supplier portals, often in conjunction with e-Billing team.</div></li><li><div>
Provides fee earners with appropriate support in managing personal matters, such that fee earners are able to focus their time on providing efficient services to clients.</div></li><li><div>
Provide support to the wider PA and business services teams where necessary.</div></li><li><div>
Involvement in ad-hoc projects as assigned by line manager.</div></li></ul><div></div><div>
Key requirements (Communication/skills/experience)</div><div><i>
Essential</i></div><ul><li><div>
Administrative support experience</div></li><li><div>
English at business fluent level</div></li><li><div>
Excellent communication skills (written and oral).</div></li><li><div>
Friendly and helpful customer service approach.</div></li><li><div>
Good organisational skills and attention to detail.</div></li><li><div>
Ability to prioritise and act on own initiative.</div></li><li><div>
Able to work fast to tight deadlines.</div></li><li><div>
Able to work as part of a team.</div></li><li><div>
Ability to adopt a flexible and proactive approach and retain a professional attitude under pressure.</div></li><li><div>
Flexibility to work in evenings and/ or weekends as required.</div></li><li><div>
Excellent IT Skills, including fast, accurate audio and copy typing (60 wpm).</div></li><li><div>
Able to produce high quality Word and PowerPoint documents.</div></li><li><div>
Able to create, manipulate and interrogate Excel spreadsheets.</div></li><li><div>
Experience in using FileSite, Intapp, WorkDay, SalesForce, IntroHive or industry equivalent</div></li><li><div>
Willingness to broaden experience and develop skills further.</div></li><li><div>
Willingness to work overtime and/or outside of normal working hours as required.</div></li></ul><div></div><div><i><br>
Desirable</i></div><ul><li><div>
Valid UAE driver&rsquo;s license</div></li><li><div>
Formal legal secretarial qualification</div></li><li><div>
Experience working in a legal environment</div></li><li><div>
Competent in Arabic language is an advantage</div></li></ul></div><div></div>

Personal Assistant

Property Shop Investment LLC

<p><b>Key ResponsibilitiesAdministrative Support</b></p><ul><li>Manage daily calendars, appointments, and scheduling.</li><li>Organize meetings, prepare agendas, and take meeting minutes.</li><li>Handle email correspondence and communication on behalf of the manager.</li><li>Maintain and organize documents, files, and records.</li></ul><p><b>Operational &amp; Personal Support</b></p><ul><li>Coordinate travel arrangements, itineraries, and hotel bookings.</li><li>Assist with personal errands, reminders, and task management.</li><li>Support in preparing reports, presentations, and documentation.</li><li>Handle confidential information with discretion and integrity.</li></ul><p><b>Coordination &amp; Communication</b></p><ul><li>Liaise with internal teams, clients, and external partners professionally.</li><li>Follow up on pending tasks, deliverables, and deadlines.</li><li>Serve as a point of contact for scheduling and information flow.</li></ul><p><b>Office &amp; Task Management</b></p><ul><li>Monitor office supplies and coordinate with admin for required items.</li><li>Manage small events, bookings, and logistics when needed.</li><li>Support in small project coordination and task tracking.</li></ul><p><b>Qualifications &amp; SkillsEducation &amp; Experience</b></p><ul><li>Bachelor&rsquo;s degree in Business Administration or relevant field (preferred).</li><li>1&ndash;3 years of experience as a Personal Assistant, Executive Assistant, or in an administrative role.</li></ul><p><b>Core Skills</b></p><ul><li>Excellent verbal &amp; written communication skills.</li><li>Strong organizational and multitasking abilities.</li><li>Proficient with MS Office (Word, Excel, PowerPoint) and digital scheduling tools.</li><li>High attention to detail and accuracy.</li><li>Ability to work under pressure and manage time effectively.</li><li>Professional demeanor and strong interpersonal skills.</li></ul><p>Job Type: Full-time</p><p>Pay: AED10,000.00 - AED15,000.00 per month</p>

Executive Assistant- Arabic Speaker

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