administrative assistant

guest service agent

assistant project manager

administration assistant

area manager

assistant guest services manager

Atlantis Resorts

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests' expectations at every possible turn.Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple's retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it's our passion.About The RoleAs the Night Resort Assistant Manager, you will primarily be focused on ensuring the Front Services are operated to the highest standards and guest service delivery standards and are nothing short of 5 stars for both guests and colleagues. In addition, the direct functionality of the Resort Assistant Manager is to oversee the Front Desk and lobby operation by ensuring proper coordination between Front Office with Front Services, Housekeeping and other relevant departments to ensure a seamless guests' arrival, departure and in-house experiences are as per resort standards.You must act as an ambassador for the resort, displaying a great sense of style and integrity and conveying to the guest a sense of knowledge and assurance. You will have an immaculate personal presentation and be passionate about developing the team.About YouIdeally, we'd love you to have a bachelor's degree in hospitality or other relevant discipline and 2 - 3 years of experience in a similar role within an international and well-known luxury hotel or resort. You will demonstrate the highest level of hospitality and professionalism in order to motivate the team to achieve the highest standards possible. You will have the ability to work positively with others and contributes actively to promote a healthy team spirit.Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul><li>Mid-Senior level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Management</li><li>Hospitality</li></ul>

Night Resort Assistant Manager

Marriott International

<div>Additional Information 
Job Number25201191 
Job CategoryRooms &amp; Guest Services Operations 
LocationLa Ville Hotel &amp; Suites CITY WALK Dubai Autograph Collection, Al Multaqa Street, Dubai, United Arab Emirates, United Arab Emirates 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e.g., Health Club, Retail Shop) are scanned and charged to room. 
Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.</div></div>

Assistant Night Manager

Transguard Group

<div>
 
 Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management &amp; Aviation. Transguard Group is the UAE&rsquo;s most trusted business support and outsourcing provider and has a large, dynamic and culturally diverse workforce with 50,000 employees!
 
 
 
 
 
 We are currently recruiting for an
 
 Assistant Operations Manager
 
 
 - Hospitality Services
 
 to join our Manpower Services team in Dubai.
 
 
 
 
 
 
 Scope
 
 
 
 Support the smooth and efficient operation of contracts and accounts in coordination with site supervisors, administrative support, and the Account Manager.
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 Financial
 
 
 <ul>
 <li>
 Oversee all daily deployments of staff to assigned contracts.
 </li>
 <li>
 Responsible for the timely and accurate submission of monthly Time &amp; Attendance.
 </li>
 </ul>
 
 
 
 
 
 Customer
 
 
 <ul>
 <li>
 Key point of contact with client site teams for all operational matters.
 </li>
 <li>
 Develop strong relationships with the client POC to facilitate the growth of contracts.
 </li>
 <li>
 Management of internal teams such as demand planning, Billing, and payroll to ensure a smooth and efficient workflow process.
 </li>
 <li>
 Develop a strong and trusted relationship with employees through daily interaction, assisting in resolving simple queries and concerns raised.
 </li>
 </ul>
 
 
 
 
 
 Process
 
 
 <ul>
 <li>
 Manage and optimize current workflow process across multiple lines of service, Transport, HR, Deployments, and accommodation to ensure operational targets are achieved.
 </li>
 <li>
 Encouraged to identify areas of improvement to enhance efficiencies and processes across the business unit.
 </li>
 <li>
 Oversee the onboarding of all newly recruited staff to ensure a smooth hiring and deployment process.
 </li>
 </ul>
 
 
 
 
 
 Innovation
 
 
 <ul>
 <li>
 Identify areas where repetitive tasks can be automated.
 </li>
 <li>
 Reduce the amount of manual data and identify automated processes where possible.
 </li>
 </ul>
 
 
 
 
 
 Selection Criteria
 
 
 <ul>
 <li>
 3-4 years&rsquo; experience in an outsourcing company or similar large-scale workforce
 </li>
 <li>
 UAE Driver's License
 </li>
 <li>
 Proficient in computer
 </li>
 <li>
 Good reporting skills
 </li>
 <li>
 Fluent in English
 </li>
 <li>
 Conflict resolution skills
 </li>
 <li>
 Able to work flexible shift times to suit operational/client requirements
 </li>
 </ul>
</div>

Assistant Operations Manager - Hospitality Services

Millennium Plaza Downtown Dubai

<div>As the Assistant Reservations Manager, you will support the Reservations Manager in overseeing the hotel's reservations department. Your role involves assisting in reservation processes, managing the reservation team, and ensuring efficient booking operations.
Key Job Responsibilities:<ul>
<li>
Assist in supervising and leading the reservations team.</li>
<li>Support the implementation of reservation strategies to optimize room revenue.</li>
<li>Monitor and manage room inventory and availability across distribution channels.</li>
<li>Ensure accurate and efficient booking processes for guests and travel partners.</li>
<li>Collaborate with the Reservations Manager, sales, and marketing teams to drive room reservations and revenue.</li>
<li>Utilize reservation management software and tools to manage bookings.</li>
<li>Analyze booking trends, occupancy, and revenue reports to assist in decision-making.</li>
<li>Train and mentor the reservations team in providing excellent customer service.</li>
<li>Address reservation-related inquiries and concerns from guests and travel partners.</li>
<li>Assist in managing group reservations and negotiating group rates when necessary.</li>
<li>Support in preparing and presenting reservation reports and performance metrics.</li>
<li>Participate in budgeting and financial planning related to room revenue.</li>
<li>Operate in a safe and environmentally friendly manner to safeguard the health and safety of guests and colleagues, as well as contribute to environmental conservation.</li>
<li>Adhere to the company&rsquo;s environmental, health, and safety procedures and policies.</li></ul></div>

Assistant Reservations Manager

TALENTMATE

<div>
 
 Job Description
 
 
 
 In a hospitality environment where luxury and customer satisfaction are paramount, the role of an Assistant Housekeeping Manager is vital for ensuring cleanliness and order in all areas of the hotel. The Assistant Housekeeping Manager works closely with the Housekeeping Manager to conduct staff training, manage scheduling, and maintain the highest standards of cleanliness. This role requires attention to detail, excellent communication skills, and the ability to lead a team effectively. With a focus on creating a welcoming and immaculate environment for guests, the Assistant Housekeeping Manager will also handle administrative duties, ensure compliance with health and safety regulations, and implement strategies for continuous improvement. A successful candidate must balance managing daily tasks and supervising the housekeeping staff while keeping an eye on cost-efficiency and guest satisfaction.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Assist the Housekeeping Manager in overseeing daily cleaning operations of hotel premises.
 </li>
 <li>
 Conduct comprehensive training sessions for housekeeping staff to ensure quality standards.
 </li>
 <li>
 Inspect guest rooms and public areas to guarantee cleanliness and order.
 </li>
 <li>
 Coordinate with other departments to facilitate smooth and seamless guest services.
 </li>
 <li>
 Develop efficient schedules for housekeeping staff to optimize resources and time.
 </li>
 <li>
 Monitor inventory of cleaning supplies and request stock replenishments when necessary.
 </li>
 <li>
 Handle guest inquiries and complaints concerning housekeeping services promptly.
 </li>
 <li>
 Maintain and enforce compliance with health and safety regulations for all housekeeping activities.
 </li>
 <li>
 Evaluate staff performance and provide constructive feedback to improve service quality.
 </li>
 <li>
 Assist in budgeting and financial planning to align with operational goals and cost control.
 </li>
 <li>
 Implement new processes and technologies to enhance service efficiency and effectiveness.
 </li>
 <li>
 Ensure proper maintenance and functionality of housekeeping equipment and tools.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma or equivalent; some college education preferred.
 </li>
 <li>
 Minimum of two years of experience in a hotel housekeeping role.
 </li>
 <li>
 Proven leadership skills and experience managing a team efficiently.
 </li>
 <li>
 Exceptional attention to detail and a strong commitment to quality.
 </li>
 <li>
 Effective communication skills for interacting with staff and guests.
 </li>
 <li>
 Ability to manage inventory, budget, and operational costs effectively.
 </li>
 <li>
 Proficient with housekeeping management software and related technologies.
 
 
 </li>
 </ul>
 Job Details
 
 
 Role Level: Mid-Level Work Type: Full-Time Country: United Arab Emirates City: Dubai Company Website: https://www.talentmate.com Job Function: Hospitality &amp; Guest Services Company Industry/
 
 
 Sector: Recruitment &amp; Staffing
 
 
 What We Offer
 
 
 
 About The Company
 
 
 
 Searching, interviewing and hiring are all part of the professional life. The TALENTMATE Portal idea is to fill and help professionals doing one of them by bringing together the requisites under One Roof. Whether you're hunting for your Next Job Opportunity or Looking for Potential Employers, we're here to lend you a Helping Hand.
 
 
 Report
 
 
 Disclaimer: talentmate.com is only a platform to bring jobseekers &amp; employers together. Applicants are advised to research the bonafides of the prospective employer independently. We do NOT endorse any requests for money payments and strictly advice against sharing personal or bank related information. We also recommend you visit Security Advice for more information. If you suspect any fraud or malpractice, email us at abuse@talentmate.com.
</div>

Asst. Housekeeping Manager 23D25

Hilton

<div>Assistant Restaurant Manager (Palm Avenue - Pool &amp; Beach) | Waldorf Astoria Dubai Palm Jumeirah
An Assistant Restaurant Manager with Waldorf Astoria Hotels and Resorts is responsible for managing restaurant operations to deliver an excellent Guest experience while training staff and working within budgeted guidelines. This position oversees all Food and Beverage operations to ensure high standards of quality and service.
What will I be doing
As an Assistant Restaurant Manager will collaborate with the Restaurant Manager and culinary teams to maintain top-tier service while adhering to budgetary guidelines and cost control. A Restaurant Manager would also be required to manage, train, and develop team members. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Oversee the day-to-day of the pool &amp; beach restaurant operations, ensuring efficiency, consistency, and adherence to high-quality standards.</li>
<li>Manage food cost controls to contribute to Food and Beverage revenue.</li>
<li>Ensure compliance with all health, safety, and hygiene regulations.</li>
<li>Lead, train, and inspire a multicultural Food &amp; Beverage brigade, fostering a culture of excellence, teamwork, and innovation.</li>
<li>Conduct regular performance reviews and support team members' growth and development.</li>
<li>Ensure the highest level of guest satisfaction through exceptional service.</li>
<li>Collaborate with the Culinary team to tailor experiences for special events and themed dining.</li>
<li>Recruit, manage, train and develop the Restaurant team</li>
<li>Manage guest queries in a timely and efficient manner</li>
<li>Work within budgeted guidelines in relation to Food and Payroll</li>
<li>Drive sales to maximize budgeted revenue</li>
<li>Develop menus with other members of F&amp;B team</li>
<li>Accountable for monthly stock takes</li>
<li>Incentivize team members to maximize sales and revenue</li>
<li>Set departmental targets and objectives, work schedules, budgets, and policies and procedures</li>
<li>Evaluate guest satisfaction levels with a focus on continuous improvement</li>
<li>Ensure communication meetings are conducted and post-meeting minutes generated</li>
<li>Be environmentally aware</li>
<li>Assist other departments wherever necessary and maintain good working relationships</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
</ul>What are we looking for
An Assistant Restaurant Manager serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
<ul><li>Minimum 3-5 years of experience in a high-end or luxury hotel, fine dining pool &amp; beach restaurant, or an equivalent setting.</li>
<li>Proven track record of leading a food &amp; beverage service team in a fast-paced environment.</li>
<li>In-depth knowledge of food &amp; beverage operations, including menu planning, inventory control, cost management, and beverage section with a focus on Asian cuisine and beverages.</li>
<li>Strong understanding of food and beverage trends, guest preferences, and cultural sensitivity in culinary practices.</li>
<li>Formal food &amp; beverage training or equivalent certifications.</li>
<li>Exceptional leadership and organizational skills.</li>
<li>Strong creativity and passion for service innovation.</li>
<li>Ability to manage stress in a high-pressure environment.</li>
<li>Excellent communication and interpersonal skills.</li>
<li>Keen eye for detail and commitment to quality.</li>
<li>Ability to work a variety of shifts including weekends, days, afternoons and evenings</li>
</ul>What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Assistant Restaurant Manager (Palm Avenue - Pool & Beach) | Waldorf Astoria Dubai Palm Jumeirah

<div>Additional Information 
Job Number25201806 
Job CategoryLoss Prevention &amp; Security 
LocationSheraton The Walk Dubai, Jumeirah Beach Residence Bahar 7, Dubai, United Arab Emirates, United Arab Emirates, 118555 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Patrol all areas of the property; secure rooms; assist guests with room access. Conduct emergency response drills, daily physical hazard/safety inspections, investigations, interviews, and key control audit. Monitor Closed Circuit Televisions and alarm systems. Authorize, monitor, and document access to secured areas. Assist guests/employees during emergency situations. Respond to accidents, contact EMS or administer first aid/CPR as required. Gather information and complete reports. Maintain confidentiality of reports/documents, release information to authorized individuals. Defuse disturbances in accordance with company policies and procedures. Resolve safety hazard situations. Handle all interruptions and complaints. Escort unwelcome persons from the property. Ensure compliance with alcoholic beverage control laws. Call for assistance using proper code responses. Provide proper paperwork to employees. 
Assist management in training, motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. In addition, some states may have additional licensing/registration requirements to be considered for this position. Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects). Enter and locate work-related information using computers and/or point of sale systems. Move at a speed required to respond to work situations (e.g., run, walk, jog). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
When you join the Sheraton family, you become a member of its global community. We&rsquo;ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you&rsquo;re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be &lsquo;The World&rsquo;s Gathering Place&rsquo;. In joining Sheraton Hotels &amp; Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Assistant Security Manager (Arabic Speaker) - Sheraton The Walk Dubai

Explore 4425+ Assistant guest services manager in Dubai this January. Find roles across top companies and apply now to boost your career.