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assistant guest relations manager

assistant manager bilingual

Protiviti Middle East Member Firm

<div>
 
 We have a challenging opportunity opened up for the role of Assistant Manager in our Internal Audit and financial Advisory practice.
 
 
 The Assistant Manager role at Protiviti is mission critical and requires multi-dimensional capabilities &ndash; Business Development, Account Management and Practice Development.
 
 
 
 
 
 Assistant Manager identify business opportunities within their immediate client's business or across an industry. They are responsible for growing existing accounts and attracting new business. Managers develop a deep understanding of client's business and build lasting relationships with client personnel. They demonstrate technical competence in their product group and industry, understand client's perspective and become the de-facto &ldquo;go-to-person&rdquo;.
 
 
 
 
 
 They are responsible for developing business, serving clients and ensuring outstanding quality execution of projects. Managers develop contacts within the business community and serve as ambassadors of Protiviti in the market. Basis their credibility, they are able to attract and retain the best of talent.
 
 
 
 
 
 
 Role Requirements
 
 
 
 
 
 
 Responsibilities include planning and execution of IT consulting assignments for our clients in Government, Telecom industries. Some of the key responsibilities of this role are as follows:
 
 
 
 
 <ul>
 <li>
 Preparing risk based IT Consulting Project Plan.
 </li>
 <li>
 Engage with IT Managers or mid-senior level clients in Consulting engagements related to ITIL, ISO 27001, COBIT, or other such standards.
 </li>
 <li>
 Conduct opening and exit meetings with the client.
 </li>
 <li>
 Prepare, discuss and finalize IT Consulting or Review reports.
 </li>
 <li>
 Monitor and ensure the smooth conduct of the IT Consulting engagement.
 </li>
 <li>
 Carry out assignments as per the Project plan and within the allocated time budget.
 </li>
 <li>
 Review project files
 </li>
 <li>
 Train and provide guidance to junior staff in their areas of work for all round development.
 </li>
 <li>
 Identify potential business development opportunities.
 </li>
 <li>
 Maintain healthy relationship with all levels of the client personnel at all times.
 </li>
 <li>
 Capable to handle multiple assignments across various industries.
 </li>
 </ul>
 
 
 
 
 
 Desired profile
 
 
 
 
 
 <ul>
 <li>
 Minimum 5 years of IT Consulting experience. The candidate will have experience in one of the following areas:
 </li>
 <li>
 Ability to understand business and IT processes of various industries.
 </li>
 <li>
 Exposure to a well-structured Project management or risk assessment techniques
 </li>
 <li>
 Exposure to ISO 27001 / ITIL / CoBIT / ISO 20000 standards and frameworks Chartered Accountant / bachelor's in computer science or information Technology
 </li>
 <li>
 CISA / CISSP/ ITIL (Expert) is compulsory.
 </li>
 <li>
 Bilingual language (English and Arabic) proficiency (strong written and oral communication) is essential requirement for the role.
 </li>
 <li>
 Other potential certifications &ndash; ISO 27001 LA / ITIL (Foundation), CCIE (Security),
 </li>
 </ul>
 
 
 
 
 
 Key Personal Attributes
 
 
 
 
 
 <ul>
 <li>
 A good blend of creative thinking and rigorous analysis in solving business problems.
 </li>
 <li>
 A strong client focus by effectively serving client needs and developing productive working relationships with client personnel. Stay abreast of current business and economic developments and new pronouncements/ standards relevant to the client's business.
 </li>
 <li>
 Must work well in a team-oriented environment as well as independently. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation.
 </li>
 <li>
 Ability to work under pressure. Mature, proactive and displays initiative. Possess excellent analytical, interpersonal, communication and presentation skills. Manages own and others time well.
 </li>
 <li>
 Ability to travel as necessary to meet client needs. Travel throughout the month frequently required based on client requests/commitments across ME. Second language skills and international business experience will be useful.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Location:
 
 Qatar
 
</div>

Assistant Manage - IT Audit (Bilingual speaker)

Starlink Qatar

<div>
 
 The
 
 Bilingual Team Leader
 
 will be responsible for overseeing the daily operations and performance of customer service teams across multiple retail and service projects. This role involves managing a team of bilingual agents to ensure high productivity, quality of service, and adherence to established KPIs. The Team Leader acts as the bridge between management and the frontline, driving excellence in both
 
 Arabic and English
 
 communications.
 
 
 
 
 
 
 Accountability &amp; Responsibilities of Role:
 
 
 <ul>
 <li>
 
 Performance Management:
 
 Monitor real-time service levels and team performance to ensure all KPIs (AHT, CSAT, NPS, and FCR) are consistently met or exceeded.
 </li>
 <li>
 
 Quality Assurance:
 
 Conduct monthly call monitoring and evaluations. Provide constructive feedback and coaching to agents to improve communication skills and technical accuracy.
 </li>
 <li>
 
 Team Leadership:
 
 Lead, motivate, and mentor a team of bilingual agents. Handle escalated customer issues that require senior-level intervention.
 </li>
 <li>
 
 Operational Reporting:
 
 Prepare and present daily, weekly, and monthly performance reports for management, highlighting trends and areas for improvement.
 </li>
 <li>
 
 Roster &amp; Attendance:
 
 Manage team schedules, attendance, and shift rotations to ensure optimal staffing levels at all times.
 </li>
 <li>
 
 Process Improvement:
 
 Identify bottlenecks in the workflow and suggest process enhancements to improve the overall customer journey and agent efficiency.
 </li>
 </ul>
 
 
 
 
 
 Position Requirements:
 
 
 
 
 Education Background:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Business Administration
 
 ,
 
 Communications
 
 , or a related field.
 </li>
 </ul>
 
 
 Work Experience:
 
 
 <ul>
 <li>
 
 Language Proficiency:
 
 Full professional fluency in
 
 Arabic and English
 
 (verbal and written).
 </li>
 <li>
 
 Experience:
 
 Minimum 3&ndash;5 years in a call center environment.
 </li>
 <li>
 
 Leadership Skills:
 
 Proven ability to manage a team, resolve conflicts, and drive engagement.
 </li>
 <li>
 
 Analytical Ability:
 
 Strong skills in data analysis and reporting; proficient in Excel and call center management software (CMS).
 </li>
 <li>
 
 Communication:
 
 Exceptional interpersonal skills with the ability to communicate effectively with stakeholders at all levels.
 </li>
 <li>
 
 Problem-Solving:
 
 Ability to think on your feet and make quick, informed decisions in a high-pressure environment.
 </li>
 </ul>
 
 
 
 
 
 Work Environment &amp; Schedule:
 
 
 <ul>
 <li>
 Hybrid/Remote options available based on location.
 </li>
 <li>
 Rotational shifts including weekends or holidays, as needed.
 </li>
 <li>
 Ability to manage multiple projects/processes simultaneously.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies:
 
 
 <ul>
 <li>
 
 Networking &amp; Influencing Collaboratively:
 
 Developing rapport with a diverse range of people. Building and leveraging networks horizontally and vertically. Proactively influencing and persuading others to gain support for initiatives. Maintaining collaborative stakeholder relationships.
 </li>
 <li>
 
 Delivering Results &amp; Fostering Ownership:
 
 Drive for improving business results and attaining higher levels of performance.
 </li>
 <li>
 
 Building Customer Value:
 
 Gaining insights into internal and/or external customers&rsquo; experience. Anticipating their needs and demonstrating concern for satisfying them. Building productive customer relationships. Ensuring clear communication to customers on expectations and beyond.
 </li>
 </ul>
</div>

Team Leader (Bilingual)

Tesla Elektro Trading & Contracting

Job Title: Construction Project Manager Reports to: Senior Project Manager / Director of Construction Employment Type: Full-time / Part-time Location: Doha, QatarPosition SummaryWe are seeking an experienced Construction Project Manager to plan, coordinate, and oversee construction projects from inception to completion. The ideal candidate will ensure that projects are delivered safely, on time, within scope, and within budget. You will act as the primary point of contact for clients, subcontractors, and internal teams.Key ResponsibilitiesProject Planning &amp; Execution<ul><li>Develop comprehensive project plans, including scope, schedule, budget, and resource allocation.</li><li>Coordinate with architects, engineers, and consultants during pre-construction.</li><li>Obtain necessary permits and ensure compliance with local, state, and federal regulations.</li></ul>Budget &amp; Cost Management<ul><li>Prepare and manage project budgets, cost estimates, and cash flow projections.</li><li>Track expenses, approve invoices, and manage change orders.</li><li>Negotiate contracts and pricing with subcontractors and suppliers.</li></ul>Schedule Management<ul><li>Create and maintain detailed construction schedules (e.g., Gantt charts, critical path method).</li><li>Monitor progress against milestones and adjust plans as needed to meet deadlines.</li><li>Resolve scheduling conflicts and delays proactively.</li></ul>Team &amp; Subcontractor Coordination<ul><li>Lead on-site and off-site project teams, including superintendents, foremen, and subcontractors.</li><li>Assign tasks, set expectations, and monitor performance.</li><li>Facilitate regular progress meetings and daily communications.</li></ul>Quality &amp; Safety<ul><li>Enforce strict adherence to safety protocols (OSHA standards) and quality control plans.</li><li>Conduct regular site inspections to ensure work meets contract documents and industry standards.</li><li>Address non-compliance or defects immediately.</li></ul>Client &amp; Stakeholder Management<ul><li>Serve as primary client contact, providing regular status updates and managing expectations.</li><li>Document all project communications, decisions, and changes.</li><li>Manage project close-out, including punch lists, final inspections, and warranty turnover.</li></ul>QualificationsRequired:<ul><li>Bachelor&rsquo;s degree in Construction Management, Civil Engineering, Architecture, or related field (or equivalent work experience).</li><li>5+ years of experience as a Construction Project Manager or Assistant PM.</li><li>Strong knowledge of construction methods, materials, building codes, and safety regulations.</li><li>Proficiency with project management software (e.g., Procore, Bluebeam, MS Project, or similar).</li><li>Proven ability to manage budgets over $[X] million and teams of [X]+ people.</li><li>Excellent leadership, negotiation, and problem-solving skills.</li><li>Ability to read and interpret blueprints, drawings, and specifications.</li></ul>Preferred:<ul><li>PMP, CCM, or LEED AP certification.</li><li>Experience with [specific type, e.g., multifamily, healthcare, industrial, or TI projects].</li><li>Bilingual (Spanish/English) a plus.</li><li>Valid driver&rsquo;s license and ability to travel to job sites.</li></ul>Key Competencies<ul><li>Time management and prioritization</li><li>Risk assessment and mitigation</li><li>Conflict resolution</li><li>Attention to detail and documentation</li><li>Adaptability under pressure</li></ul>Work Environment &amp; Physical Requirements<ul><li>Combination of office work and on-site construction environments.</li><li>Exposure to varying weather conditions, noise, dust, and heavy equipment.</li><li>Ability to walk job sites, climb ladders, and wear required PPE (hard hat, safety vest, boots).</li></ul>Pay: QAR125,000.00 - QAR195,000.00 per yearWork Location: In person

Construction Project Manager

IRS Tunisia

<ul><li>4&ndash;5 years of relevant experience</li><li>Facility Management background is preferred</li><li>Bachelor&rsquo;s Degree or Diploma qualification</li><li>Native Arabic speaker with a good command of English</li></ul>Pay: QAR3,200.00 - QAR3,950.00 per monthEducation:<ul><li>Diploma (Preferred)</li></ul>Experience:<ul><li>Admin: 5 years (Preferred)</li></ul>Work Location: In person

Administrative Assistant ( Bilingual Arabic & English)

Forvis Mazars in Qatar

<div>Key Responsibilities

&sect; Prepare customer invoices and receipts, ensuring accurate and timely billing.

&sect; Monitor collections and follow up on outstanding balances.

&sect; Assist in AR reconciliations and ensure proper posting to customer accounts.

&sect; Support AR activities by preparing aging reports and ensuring communication with the departments to coordinate customer communication.

&sect; Maintain customer master data updates and perform basic revenue validation.

&sect; Handle ad-hoc tasks as assigned by the line manager including reports, AR schedule management etc.

Qualifications

<ul><li>Bachelor&rsquo;s degree - Accounting/Finance.</li>
</ul>
Experience

<ul><li>Minimum of 1-4 years of experience of relevant experience.</li>
</ul>
Core Competencies &amp; Skills

a. Knowledge of International Financial Reporting Standards.

b. Advanced skills in Excel and experience in Oracle EBS is a plus

c. Language Proficiency &ndash; English - Spoken and Written (Proficiency in Arabic / Bilingual is a plus)

d. Prior Experience in a governmental / semi government entity is a plus.</div>

Finance Associate – Accounts Receivables

<div>Key Responsibilities

&sect; Record fixed asset additions, disposals, and transfers in the system.

&sect; Perform monthly reconciliation with the departments to verify the additions and values.

&sect; Maintain accurate fixed asset ledgers and ensure compliance with fixed asset policy.

&sect; Assist in preparing reconciliation schedules for monthly and year-end closing.

&sect; Support periodic physical asset inventory verification and update differences in the system.

&sect; Prepare reports on asset movements and assist in responding to assets related queries.

&sect; Handle ad-hoc tasks as assigned by the line manager

Qualifications

<ul><li>Bachelor&rsquo;s degree - Accounting/Finance</li>
</ul>
Experience

<ul><li>Minimum of 1-4 years of experience of relevant experience.</li>
</ul>
Core Competencies &amp; Skills

a. Knowledge of International Financial Reporting Standards.

b. Advanced skills in Excel and experience in Oracle EBS is a plus

c. Language Proficiency &ndash; English - Spoken and Written (Proficiency in Arabic / Bilingual is a plus)

d. Prior Experience in a governmental / semi government entity is a plus.</div>

Fixed Asset Accountant

<div>Key Responsibilities

&sect; Support daily cash management activities and cash position reporting.

&sect; Assist in forecasting cash flows and monitoring bank transactions.

&sect; Maintain banking records and support treasury documentation and compliance.

&sect; Perform Bank reconciliation checks and coordinate with other teams for routine requests pertaining to Treasury function.

&sect; Support preparation of treasury-related schedules for internal management and for Senior leadership.

&sect; Handle ad-hoc tasks as assigned by the line manager, including urgent fund transfer processing, cash flow data extraction, banking documentation updates etc.

Qualifications

<ul><li>Bachelor&rsquo;s degree - Accounting/Finance.</li>
</ul>
Experience

<ul><li>Minimum of 1-4 years of experience of relevant experience.</li>
</ul>
Core Competencies &amp; Skills

a. Knowledge of International Financial Reporting Standards.

b. Advanced skills in Excel and experience in Oracle EBS is a plus

c. Language Proficiency &ndash; English - Spoken and Written (Proficiency in Arabic / Bilingual is a plus)

d. Prior Experience in a governmental / semi government entity is a plus.</div>

Treasury Planning Associate

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