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Hyatt

<div>
 <strong>
  Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
  </li>
  <li>
   Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
  </li>
  <li>
   Being responsible for running shifts and supervising the team to ensure a seamless guest experience
  </li>
  <li>
   Overseeing Front Office operations in the absence of the manager
  </li>
  <li>
   Ideally with a university degree or diploma in Hospitality or Tourism Management
  </li>
  <li>
   Previous experience in hotel Front Office management within the luxury segment is essential
  </li>
  <li>
   Excellent leadership, communication, interpersonal, and guest service skills are required
  </li>
 </ul>
</div>


Assistant Manager - Front Office (Night)

ANdAZ

<div>
 <strong>
  Organization- Andaz Doha
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 <strong>
  Duties and responsibilities related to the Assistant Manager - Front Office (Night) role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supporting the Front Office Manager in overseeing the daily operations of the Front Office department, ensuring high levels of guest satisfaction and that KPIs are achieved
  </li>
  <li>
   Taking an active lead in the hiring and development of the Front Office team, ensuring departmental objectives are set and feedback is provided on a regular basis
  </li>
  <li>
   Being responsible for running shifts and supervising the team to ensure a seamless guest experience
  </li>
  <li>
   Overseeing Front Office operations in the absence of the manager
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ideally with a university degree or diploma in Hospitality or Tourism Management
  </li>
  <li>
   Previous experience in hotel Front Office management within the luxury segment is essential
  </li>
  <li>
   Excellent leadership, communication, interpersonal, and guest service skills are required
  </li>
 </ul>
</div>


<div>
 <strong>
  Organization- Andaz Doha
  <br/>
  <br/>
 </strong>
 <strong>
  Summary
  <br/>
  <br/>
 </strong>
 <strong>
  Duties and responsibilities related to the Reservations Manager role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Collaborate with sales team and front office team for all room bookings.
  </li>
  <li>
   Prepare and conduct Reservations team meetings.
  </li>
  <li>
   Prepare duty roster and ensure to complete the attendance for the closing of payroll system.
  </li>
  <li>
   Conducting staff evaluation and appraisal.
  </li>
  <li>
   Prepare a shift briefing to direct team members and inform special information.
  </li>
  <li>
   Ensure all reservations hosts are equally knowledgeable of the hotel.
  </li>
  <li>
   Ensure to update team members of the current offered hotel products, services and facilities.
  </li>
  <li>
   Assign and supervise Reservations team to complete tasks accurately.
  </li>
  <li>
   Handle VVIP guest special requests.
  </li>
  <li>
   Show complete product knowledge, understand rate structure and apply rate management.
  </li>
  <li>
   Provide a high level of customer service and ensure maximum guest satisfaction.
  </li>
  <li>
   Manage guest complaints/issues and ensure resolutions to all inquiries.
  </li>
  <li>
   Ensure all incoming calls are answered as per the hotel standards.
  </li>
  <li>
   Reviews reservation status, confirmed bookings, cancelled reservations and no-show bookings daily.
  </li>
  <li>
   Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
  </li>
  <li>
   Ensures that the Reservations employees work in a supportive and flexible manner with other departments.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ideally with a university degree or diploma in Hospitality or Tourism management.
  </li>
  <li>
   Minimum 2 years work experience as Reservation Manager, Front Office Manager or Assistant Front Office Manager in larger operation.
  </li>
  <li>
   Good problem solving, administrative and interpersonal skills are a must.
  </li>
 </ul>
</div>


Reservations Manager

Conservatorium Hotel

<div><div><div><p>Duty Manager
 </p><div></div><div><div><ul><div>JR-02434
</div> </ul></div><div></div><div><ul><div>Rooms
</div> </ul></div><div></div><div><ul><div>Full time
</div> </ul></div><div></div><div><ul><div>Permanent
</div><div></div><div><div>Mandarin Oriental, Doha
</div></div>
</ul></div></div><p></p><div><p>Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p>
Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.</p><p></p><p><b>
As Duty Manager, you will be responsible for the following duties</b></p><ul>
<li><p>To provide visual management presence around the hotel in public and BOH areas</p></li>
<li><p>To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager)</p></li>
<li><p>Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology</p></li>
<li><p>To attend operational and scheduled meetings:</p>
<ul><li><p>Morning Meeting with Front Office Manager</p></li>
<li><p>Emergency Response Team Briefings</p></li>
<li><p>Front Office Briefing</p></li>
</ul></li><li><p>To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned</p></li>
<li><p>Use time effectively and efficiently to:</p>
<ul><li><p>Concentrate on priorities as required during shift</p></li>
<li><p>Complete all schedules tasks in a timely manner</p></li>
<li><p>Attend a broader range of activities as required by operations</p></li>
<li><p>Make necessary decisions under time constraints</p></li>
</ul></li><li><p>To assist the Front Office Manager to manage the department with all required responsibilities</p></li>
<li><p>To communicate regularly with the Front Office Manager and the Director of Rooms</p></li>
<li><p>To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures</p></li>
<p></p><li><p>To be trained and fully compliant as an active member of the Emergency Response Team (ERT)</p></li>
</ul><p></p><p><b>As Duty Manager, we expect from you</b></p><ul>
<li><p>Minimum 3 years of experience working in a 5-star hotel environment</p></li>
<li><p>A minimum of 2 years&rsquo; experience as a Duty Manager, Operations Manager or similar</p></li>
<li><p>Operational experience from other hotel divisions or similar industry desirable</p></li>
<li><p>Excellent verbal and written communication skills in English required</p></li>
<li><p>Perform job with attention to details and the ability to organize and handle multiple tasks effectively</p></li>
<li><p>Strong problem-solving skills</p></li>
<li><p>Crisis management training &amp; experience</p></li>
</ul><p></p><p><b>Our commitment to you</b></p><ul>
<li><p>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
<li><p>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</p></li>
<li><p>A competitive salary and benefits packages</p></li>
<li><p>Transportation and Housing provided</p></li>
<li><p>Relocation and Vacation Tickets</p></li>
</ul><p></p><p><b>We&rsquo;re Fans. Are you?</b></p></div></div></div></div>

Duty Manager

Mandarin Oriental

<div>
 Mandarin Oriental, Doha is looking for a Duty Manager to join our Front Office team.
 <br/>
 <br/>
 Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
 <br/>
 <br/>
 Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
 <br/>
 <br/>
 Mandarin Oriental, Doha is an intimate and stylish urban retreat, blending Qatari-influenced heritage with modern design. Located in the heart of Msheireb Downtown Doha, within walking distance to Souq Waqif, Museum of Islamic Art and a short distance to the business district, West Bay.
 <br/>
 <br/>
 <strong>
  As Duty Manager, you will be responsible for the following duties
 </strong>
 <br/>
 <br/>
 <ul>
  <li>
   To provide visual management presence around the hotel in public and BOH areas
  </li>
  <li>
   To provide continuity of management in complaint handling. After direct contact with a guest an accurate account is to be recorded on the agreed system with relevant investigation and responses within 24 hours. Outcome and response must be circulated to the Senior Management (General Manager and / or Hotel Manager)
  </li>
  <li>
   Investigate complaints and address to the department concerned and respond to guest with an appropriate explanation and apology
  </li>
  <li>
   To attend operational and scheduled meetings:
  </li>
  <ul>
   <li>
    Morning Meeting with Front Office Manager
   </li>
   <li>
    Emergency Response Team Briefings
   </li>
   <li>
    Front Office Briefing
   </li>
  </ul>
  <li>
   To take a full and accurate handover from the previous shift ensuring that all necessary follow-up is recorded and actioned
  </li>
  <li>
   Use time effectively and efficiently to:
  </li>
  <ul>
   <li>
    Concentrate on priorities as required during shift
   </li>
   <li>
    Complete all schedules tasks in a timely manner
   </li>
   <li>
    Attend a broader range of activities as required by operations
   </li>
   <li>
    Make necessary decisions under time constraints
   </li>
  </ul>
  <li>
   To assist the Front Office Manager to manage the department with all required responsibilities
  </li>
  <li>
   To communicate regularly with the Front Office Manager and the Director of Rooms
  </li>
  <li>
   To assist the Front Office Manager, Chief Concierge, Bell Captain and Guest Relations Manager to supervise all activities of all front of house departments according to our LQE, internal standards and procedures
  </li>
  <li>
   To be trained and fully compliant as an active member of the Emergency Response Team (ERT)
   <br/>
  </li>
 </ul>
 <strong>
  As Duty Manager, we expect from you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Minimum 3 years of experience working in a 5-star hotel environment
  </li>
  <li>
   A minimum of 2 years&rsquo; experience as a Duty Manager, Operations Manager or similar
  </li>
  <li>
   Operational experience from other hotel divisions or similar industry desirable
  </li>
  <li>
   Excellent verbal and written communication skills in English required
  </li>
  <li>
   Perform job with attention to details and the ability to organize and handle multiple tasks effectively
  </li>
  <li>
   Strong problem-solving skills
  </li>
  <li>
   Crisis management training &amp; experience
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Our commitment to you
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
  </li>
  <li>
   MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
  </li>
  <li>
   Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
  </li>
  <li>
   Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
  </li>
  <li>
   A competitive salary and benefits packages
  </li>
  <li>
   Transportation and Housing provided
  </li>
  <li>
   Relocation and Vacation Tickets
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  We&rsquo;re Fans. Are you?
 </strong>
</div>


The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 <br/>
 <br/>
 Job Purpose:
 <br/>
 <br/>
 We are seeking a diligent and experienced Front Office Agent to join our team at The Ned Doha. As a Front Office Agent at The Ned Doha, you will be the welcoming face of our hotel, responsible for ensuring our guests have a memorable stay. You will manage check-ins and check-outs, address guest inquiries, and provide exceptional service throughout their visit.
 <br/>
 <br/>
 Key Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Greet and welcome guests upon arrival and departure with a warm and friendly demeanor.
  </li>
  <li>
   Handle check-ins and check-outs efficiently, following all procedures and protocols.
  </li>
  <li>
   Address and resolve guest inquiries, requests, and complaints promptly and professionally.
  </li>
  <li>
   Maintain up-to-date knowledge of hotel services, amenities, and local attractions to assist guests.
  </li>
  <li>
   Coordinate with other departments to ensure guest satisfaction and seamless operations.
  </li>
  <li>
   Process guest payments, manage cash handling, and maintain accurate records.
  </li>
  <li>
   Ensure the front desk area is clean, organized, and well-stocked with necessary supplies.
  </li>
  <li>
   Uphold The Ned Doha&rsquo;s standards of excellence and hospitality at all times.
   <br/>
   <br/>
  </li>
 </ul>
 Qualifications:
 <br/>
 <br/>
 <ul>
  <li>
   Previous experience in a similar role within the hospitality industry is preferred.
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Proficiency in hotel management software and front office systems.
  </li>
  <li>
   Strong organizational skills and attention to detail.
  </li>
  <li>
   Ability to handle stressful situations calmly and effectively.
  </li>
  <li>
   Flexibility to work shifts, including evenings, weekends, and holidays.
  </li>
  <li>
   Fluency in English; knowledge of additional languages is an asset.
  </li>
  <li>
   A positive attitude and a commitment to providing outstanding guest service.
   <br/>
   <br/>
  </li>
 </ul>
 What&rsquo;s In It for you?
 <br/>
 <br/>
 <ul>
  <li>
   One of the most iconic places to be and work.
  </li>
  <li>
   Amazing learning and development program
  </li>
  <li>
   Discounted rates at The Ned Doha
  </li>
  <li>
   Fantastic career growth opportunities
   <br/>
   <br/>
  </li>
 </ul>
 At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 <br/>
 <br/>
 Apply today and join us as a Front Office Agent
 <br/>
 <br/>
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>


Front Office Agent

Kingston Stanley

<div>
 <p>
  A leading law firm is seeking a knowledgeable and skilled
  <strong>
   Front Office Executive
  </strong>
  with strong administrative experience and graphic design capabilities to join its support team.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The ideal candidate will have excellent verbal and written communication skills in English, be proficient in Microsoft Office, Adobe Photoshop, Adobe Illustrator and Premier Pro, and maintain a professional and pleasant outlook at all times to represent the firm positively with both internal and external stakeholders.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The role will also involve active participation in the firm&rsquo;s internal and external events as well as its business development initiatives.
 </p>
 <p>
  <br/>
 </p>
 <p>
  K
  <strong>
   ey Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Provide full administrative support for both front office and back office functions.
  </li>
  <li>
   Perform general administrative tasks such as scanning, printing, typing, and formatting.
  </li>
  <li>
   Complete tasks assigned by office management.
  </li>
  <li>
   Deliver a high level of client service, maintaining a professional image at all times.
  </li>
  <li>
   Draft correspondence and reports as requested.
  </li>
  <li>
   Communicate with clients and external business contacts.
  </li>
  <li>
   Transcribe documents from dictation.
  </li>
  <li>
   Prepare time entry records using the firm&rsquo;s software.
  </li>
  <li>
   Manage calendars, contact information, and travel arrangements.
  </li>
  <li>
   Provide reception relief and additional support when required.
  </li>
  <li>
   Maintain and organize both printed and digital files.
  </li>
  <li>
   Manage subscriptions, publications, memberships, and alliances.
  </li>
  <li>
   Produce and maintain the firm&rsquo;s design assets.
  </li>
  <li>
   Create design materials such as event invitations, publications, logos, and greeting cards.
  </li>
  <li>
   Maintain and update the firm&rsquo;s website.
  </li>
  <li>
   Support compliance-related matters.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <ul>
  <li>
   Must be based in Doha.
  </li>
  <li>
   3&ndash;5 years&rsquo; experience in a similar role within a professional services environment.
  </li>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Marketing, Graphic Design, or a related field (preferred).
  </li>
  <li>
   Excellent communication and interpersonal skills.
  </li>
  <li>
   Strong organizational and multitasking abilities.
  </li>
  <li>
   Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) as well as Adobe Photoshop, Illustrator, and Premier Pro.
  </li>
  <li>
   Fluency in English; Arabic is preferred.
  </li>
 </ul>
 <p>
 </p>
</div>


Front Office Executive

Explore 1000+ Front office manager in Doha this September. Find roles across top companies and apply now to boost your career.

1000 front office manager jobs IN Doha

Assistant Manager - Front Office (Night)

Assistant Manager - Front Office (Night)

Reservations Manager

Duty Manager

Duty Manager

Front Office Agent

Front Office Executive