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assistant manager loyalty gamification

Qiddiya | القدية

<div>
 Qiddiya Investment Company is at the forefront of transforming Saudi Arabia's entertainment landscape, and we are excited to welcome an innovative Assistant Manager - Loyalty &amp; Gamification to our team. In this unique role, you will be tasked with developing and executing loyalty programs and gamification strategies that enhance customer engagement and retention across our offerings.
 <br/>
 <br/>
 Your primary aim will be to design compelling loyalty initiatives that not only reward customers but also create immersive and entertaining experiences that resonate with our diverse audience. You will collaborate with various teams to ensure that our loyalty programs align with our strategic goals and deliver value to our guests.
 <br/>
 <br/>
 Join us in shaping a future where entertainment, excitement, and customer satisfaction are at the heart of what we do.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement innovative loyalty and gamification strategies to increase customer acquisition and retention
  </li>
  <li>
   Analyze customer data and feedback to refine loyalty programs based on user behavior and preferences
  </li>
  <li>
   Collaborate with marketing, IT, and guest experience teams to integrate loyalty initiatives across multiple platforms and touchpoints
  </li>
  <li>
   Conduct regular assessments of loyalty program performance, tracking key performance indicators and adjusting strategies accordingly
  </li>
  <li>
   Design and run engaging gamification elements that enhance user interaction and long-term loyalty
  </li>
  <li>
   Manage the budget for loyalty initiatives and ensure that all programs deliver a strong return on investment
  </li>
  <li>
   Stay updated with industry trends and best practices in loyalty programs and gamification to keep our offerings competitive and engaging
  </li>
  <li>
   Provide training and support to team members on the implementation and management of loyalty programs and gamification strategies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Marketing, Business Administration, or a related field
  </li>
  <li>
   A minimum of 4-6 years of experience in loyalty program management, customer engagement, or gamification
  </li>
  <li>
   Strong analytical skills with experience in customer data analysis and reporting
  </li>
  <li>
   Exceptional creativity and innovative thinking in developing engaging loyalty and gamification strategies
  </li>
  <li>
   Excellent communication and interpersonal skills, with the ability to work collaboratively across teams
  </li>
  <li>
   Ability to manage multiple projects simultaneously in a fast-paced environment
  </li>
  <li>
   Knowledge of customer relationship management (CRM) systems and loyalty program software
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Benefits
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: A Bachelor's degree in Business Administration, Project Management, Information Technology, or a relevant discipline
  </li>
  <li>
   Experience: At least 4 years of experience as a Business Analyst involved in PMIS implementations or related projects
  </li>
 </ul>
</div>


Assistant Manager - Loyalty & Gamification

Qiddiya Investment Company

<div><p>Qiddiya Investment Company is at the forefront of transforming Saudi Arabia's entertainment landscape, and we are excited to welcome an innovative Assistant Manager - Loyalty &amp; Gamification to our team. In this unique role, you will be tasked with developing and executing loyalty programs and gamification strategies that enhance customer engagement and retention across our offerings.</p><p>
Your primary aim will be to design compelling loyalty initiatives that not only reward customers but also create immersive and entertaining experiences that resonate with our diverse audience. You will collaborate with various teams to ensure that our loyalty programs align with our strategic goals and deliver value to our guests.</p><p>
Join us in shaping a future where entertainment, excitement, and customer satisfaction are at the heart of what we do.</p><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><ul>
<li>Develop and implement innovative loyalty and gamification strategies to increase customer acquisition and retention.</li>
<li>Analyze customer data and feedback to refine loyalty programs based on user behavior and preferences.</li>
<li>Collaborate with marketing, IT, and guest experience teams to integrate loyalty initiatives across multiple platforms and touchpoints.</li>
<li>Conduct regular assessments of loyalty program performance, tracking key performance indicators and adjusting strategies accordingly.</li>
<li>Design and run engaging gamification elements that enhance user interaction and long-term loyalty.</li>
<li>Manage the budget for loyalty initiatives and ensure that all programs deliver a strong return on investment.</li>
<li>Stay updated with industry trends and best practices in loyalty programs and gamification to keep our offerings competitive and engaging.</li>
<li>Provide training and support to team members on the implementation and management of loyalty programs and gamification strategies.</li>
</ul><p><b>Requirements</b></p><ul>
<li>Bachelor's degree in Marketing, Business Administration, or a related field.</li>
<li>A minimum of 4-6 years of experience in loyalty program management, customer engagement, or gamification.</li>
<li>Strong analytical skills with experience in customer data analysis and reporting.</li>
<li>Exceptional creativity and innovative thinking in developing engaging loyalty and gamification strategies.</li>
<li>Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.</li>
<li>Ability to manage multiple projects simultaneously in a fast-paced environment.</li>
<li>Knowledge of customer relationship management (CRM) systems and loyalty program software.</li>
</ul><p><b>Benefits</b></p><ul><li><ul>
<li>Education: A Bachelor&rsquo;s degree in Business Administration, Project Management, Information Technology, or a relevant discipline.</li>
<li>Experience: At least 4 years of experience as a Business Analyst involved in PMIS implementations or related projects.</li></ul></li></ul></div>

AlGhalia Trading company

<p><b>Position Summary:</b></p><p>The Sales Assistant plays a vital role in delivering exceptional guest service within the Boutique. He/She works closely with guests to provide outstanding customer care, assisting them in selecting the perfect products for their celebrations, and suggesting new and exciting options to enhance their experience. This role requires strong product knowledge, attention to detail, and the ability to build lasting guest relationships that foster brand loyalty and profitability.</p><p><b>Key Responsibilities:</b></p><ul><li>Perform all duties in accordance with the Business Unit&rsquo;s Standard Operating Policies and Procedures.</li><li>Manage food and beverage deliveries to the Boutique &mdash; record, place orders, oversee deliveries, and stock fridges.</li><li>Prepare and manage stock and par stock inventories in line with the Company&rsquo;s Purchasing Department Policies and Procedures.</li><li>Stock the Boutique&rsquo;s shelves with merchandise as required.</li><li>Take guest orders in person and over the telephone, providing expert advice on products and services.</li><li>Assist guests in planning and designing bespoke cake orders.</li><li>Ensure the Boutique is clean and tidy in line with Company Health and Safety Guidelines.</li><li>Listen attentively to guests to understand their needs and provide exemplary service to encourage brand loyalty.</li><li>Advise customers confidently and competently using excellent product knowledge.</li><li>Possess strong product knowledge to answer guest inquiries and resolve issues effectively.</li><li>Meet all required timelines to support smooth operations.</li><li>Perform any other tasks assigned by the Boutique Manager or Assistant Manager.</li></ul><p><b>Key Skills &amp; Requirements :</b></p><ul><li>Saudi National.</li><li>Minimum of 1-2 years of experience in a similar position.</li><li>Personable, organized, reliable, and detail‑oriented.</li><li>Ability to work independently and as part of a team.</li><li>Strong ability to prioritize tasks.</li><li>Ability to establish and maintain effective relationships with colleagues and guests.</li><li>Excellent English &mdash; written and spoken.</li><li>Self‑motivated with a strong sense of responsibility and honesty.</li></ul><p>Job Type: Full-time</p><p>Application Question(s):</p><ul><li>Are you a Saudi national?</li></ul>

Sales Assistant - Saudi national only

Fairmont

<div><b>Company Description</b><p><br>
Gr&uuml;nde f&uuml;r Accor zu arbeiten?<br>
Wir sind weit mehr als ein weltweit f&uuml;hrendes Unternehmen. Wir empfangen Dich so, wie Du bist und bei uns findest Du einen Beruf und eine Marke, die zu Deiner Pers&ouml;nlichkeit passen.<br>
Wir unterst&uuml;tzen Dich dabei, jeden Tag zu wachsen und zu lernen. Wir sorgen daf&uuml;r, dass Deine Arbeit einen Sinn in Deinem Leben hat und dass Du auf Deiner Reise mit uns die grenzenlosen M&ouml;glichkeiten von Accor erkunden kannst.<br>
Bei Accor kannst Du jedes Kapitel Deiner Geschichte selber schreiben, und gemeinsam k&ouml;nnen wir die Gastronomie und Hotellerie von morgen ver&auml;ndern. Entdecke das Leben, das Dich bei Accor erwartet, besuche https://careers.accor.com/.<br>
Tu das, was Du liebst, trage etwas f&uuml;r die Gemeinschaft in der Welt bei, und wage es den Status quo in Frage zu stellen! #BELIMITLESS</p><b><br>
Job Description</b><p><br>
We are seeking a dedicated and customer-focused Guest Experience Assistant Manager to join our team in Riyadh, Saudi Arabia. In this role, you will be responsible for ensuring exceptional guest experiences and supporting the Guest Experience Manager in overseeing daily operations.</p><ul><li>
Assist in managing and coordinating guest services to ensure the highest level of customer satisfaction</li><li>
Support the Guest Experience Manager in supervising and training front-of-house staff</li><li>
Handle complex guest inquiries, requests, and complaints in a professional and timely manner</li><li>
Collaborate with various departments to ensure seamless guest experiences across all touchpoints</li><li>
Implement and maintain standard operating procedures for guest services</li><li>
Monitor and analyze guest feedback to identify areas for improvement</li><li>
Assist in developing and implementing strategies to enhance guest satisfaction and loyalty</li><li>
Ensure compliance with hotel policies, procedures, and local regulations</li><li>
Participate in creating and managing guest experience initiatives and special events</li><li>
Support the management of departmental budgets and resources</li></ul><br>
<b>
Qualifications</b><br>
<ul><li>
Bachelor's degree in Hospitality Management, Business Administration, or related field</li><li>
3-5 years of experience in hospitality or customer service management, preferably in a luxury hotel or resort setting</li><li>
Exceptional customer service skills with a strong focus on guest satisfaction</li><li>
Excellent communication and interpersonal skills</li><li>
Demonstrated leadership abilities and experience in team management</li><li>
Strong problem-solving and conflict resolution skills</li><li>
Proficiency in hospitality management software and Microsoft Office suite</li><li>
Ability to work flexible hours, including weekends and holidays</li><li>
Knowledge of hospitality industry standards and best practices</li><li>
Understanding of Saudi Arabian culture and customs</li><li>
Fluency in English; Arabic language skills highly preferred</li><li>
Hospitality industry certifications (e.g., Certified Hospitality Supervisor) are a plus</li></ul><br>
<b>
Additional Information</b><p><b><br>
Guest Experience Assistant Manager &ndash; Your Team and Working Environment:</b></p><p>
Join our Guest Experience team in a leadership role focused on supporting daily operations and elevating the overall guest journey. As a Guest Experience Assistant Manager, you will assist in overseeing guest services, handling escalations, coaching team members, and working closely with other departments to ensure service excellence and consistency.</p><p>
We foster a collaborative and supportive work environment built on teamwork, respect, and continuous improvement. As a key support to the Guest Experience Manager, your leadership, attention to detail, and commitment to guest satisfaction will help create an environment where guests feel valued, confident, and well cared for.</p><p><b>
Our Commitment to Diversity &amp; Inclusion:</b></p><p>
We are committed to building an inclusive workplace that values diversity and empowers individuals from all backgrounds to grow, lead, and contribute with integrity, passion, and purpose.</p></div>

Guest Experience Assistant Manager

Apparel Group

<div>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <strong>
  Objective:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Ensuring the highest levels of customer service are provided by retail staff and ensure they have the skills and support required for maximizing sales
  </li>
  <li>
   Assisting the Store Manager in efficient and profitable operation of the store, in accordance with the Company policies and procedures
  </li>
  <li>
   End to end store responsibility in absence of Store Manager
  </li>
  <li>
   Promote the Loyalty Program of the company for maximizing loyalty and repeat sales
  </li>
  <li>
   Provide feedback to the Store Manager and Area Manager with regards to employees and products.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Key Responsibility:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Must be fashionable / well-groomed and possess up-to-date product knowledge to ensure minimal stock loss
  </li>
  <li>
   Maintains knowledge of new product, trend and fashion directives at all times in order to effectively respond to and anticipate customer needs
  </li>
  <li>
   Ensuring the retail staff has the skill to provide highest levels of customer service for maximizing the sales
  </li>
  <li>
   Assisting the Store Manager in implementation of operating procedures at the store as per the company standards
  </li>
  <li>
   Ensure the brand and company&rsquo;s policies and procedures are adhered by all the staff at all the times
  </li>
  <li>
   Regularly audits own store administration and resolve any issues
  </li>
  <li>
   Manage the daily roaster, leave and grievances of the retail staff
  </li>
  <li>
   Maintain the visual merchandising standards at the stores all the time as per set VM standards
  </li>
  <li>
   Promote the Club Apparel Loyalty Program of the company for repeat sales
  </li>
  <li>
   Provide feedback to the Store Manager and/or Area Manager with regards to the employees and products
  </li>
  <li>
   Ensure awareness and vigilance at all times of security in the store without any negligence
  </li>
  <li>
   Must be updated about the various brands of the group for suggestive selling to the customers
  </li>
  <li>
   End to end store responsibility in absence of Store Manager
  </li>
  <li>
   Must be physically fit to stand for extended hours and heavy lifting
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Desired Experience:
  <br/>
  <br/>
 </strong>
 The ideal Store Supervisor in a retail company should have 3+ years of progressive experience in customer centric role with strong management experience, leadership skills and problem-solving skills. Proven success in enhancing customer engagement, and achieving &amp; exceeding sales KPI targets for stores. A bachelor's degree in business administration, retail management, or a related field is often preferred.
</div>


Supervisor

TMG IT Solutions Arabia

<p><b>We&rsquo;re Hiring | Assistant Manager &ndash; IT Sales</b></p><p>Ready to take your IT sales career to the next level? TechMantra is looking for a driven professional with strong B2B sales expertise across software, SaaS, cloud, and managed services.</p><p>If you&rsquo;re skilled in business development, client relationship management, and closing high-impact deals, we&rsquo;d love to hear from you.</p><p>Role: Assistant Manager &ndash; IT Sales<br/>Experience: 3&ndash;5 Years</p><p>Work Mode: Onsite</p><p>Send your resume to: careers@techmantraglobal.com &amp; noha.m@techmantraglobal.com www.techmantraglobal.com</p><p>#WeAreHiring #ITSalesJobs #SalesCareers #B2BSales #TechSales #SaaSSales #CloudSales #ManagedServices #CareerOpportunity #TechMantra #HiringNow #SalesProfessionals</p><p>Job Type: Full-time</p>

Assistant Manager – IT Sales

Jotun Group

<div><div>SUMMARY OF THE ROLE</div><div></div>
As a Retail Development Specialist, you will be responsible to manage and develop Jotun&rsquo;s Painters community and networking by implementing Master Painter training and activities inline with regional direction.<br>
<br>
This position is based at Riyadh and will reports to the Retail Development Manager.<div></div><div>
Responsibilities:</div><ul><li><div>
Manage program implementation of Painter Loyalty Program (Master painter program) to enhance painters&rsquo; loyalty by continuously developing and implementing initiatives / incentives so they become loyal customers and recommend Jotun to their customers</div></li><li><div>
Daily and continuous management of master painter app with all its related details from front and backends.</div></li><li><div>
Creativity develop initiative to increase loyalty of Jotun Master Painter member&amp; Monitor painter&rsquo;s loyalty program and ensure active usage of maximum no. of shops</div></li><li><div>
Responsible for Master Painter training, gathering and all events &amp; promotion activities relates with painters in Decorative Retail environment &amp; coordinate with the regional retail development team to develop and implement regional promotional programs in the local market.</div></li><li><div>
Conduct regular market visits and lead market evaluation on successful implementation of Retail Programs in the local market and develop and maintain promotional activities planning exhibitions, events, and seminars to increase sales, Jotun brand awareness, and footfall on our shop network.</div></li></ul><div></div><div>
WHAT WE ARE LOOKING FOR AND WHAT WE OFFER</div><div></div><div>
We are looking for:</div><div>
Qualification:</div><ul><li><div>
Bachelor&rsquo;s degree.</div></li><li><div>
1-3 years of relevant experience</div></li><li><div>
Proficient in using Microsoft Office tools</div></li><li><div>
Excellent command of English and Arabic</div></li></ul><div></div><div>
Location: Riyadh, Saudi Arabia.</div><div></div><div>
Personal Qualities:</div><ul><li><div>
Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results</div></li><li><div>
Quickly understands and analyzes complex issues and problems; comes up with sound and rational judgments</div></li><li><div>
Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively</div></li><li><div>
uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively</div></li><li><div>
Co-operates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals</div></li><li><div>
Builds a useful network of contacts and relationships and utilizes it to achieve objectives</div></li></ul><div></div><div>
We Offer:</div><ul><li><div>
Competitive compensation and benefits.</div></li><li><div>
Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.</div></li><li><div>
Career development opportunities across multiple disciplines and geographies.</div></li><li><div>
Leaders who focus on engaging and enabling their team, proven by consistently high employee feedback scores.</div></li><li><div>
A supportive and inclusive company culture where you can be your authentic self.</div></li><li><div>
A focus on having fun together through team buildings and social activities.</div></li></ul><div></div><div><br>
POSITION INFORMATION</div><div></div><div>
Company:</div>
Jotun Saudia Co. Ltd.<div><br>
Contract Type:</div>
Regular<div></div><div>
Time Type:</div>
Full time<div></div><div>
CLOSING DATE (dd.mm.yyyy):</div>
12.01.2026<div></div><div>
WHO WE ARE</div><div></div>
Jotun&rsquo;s story in the MEIA region (Middle East, India and Africa) began in 1962, and has grown to include 18 legal entities committed to achieving success and growth of the Jotun Group. Throughout our history, we have focused on providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.<div></div>
Jotun Saudia Co. Ltd., established in 1984, is one of the key markets within the MEIA region. With 2 production facilities, 5 warehouses and more than 450 employees, we aim to further strengthen Jotun&rsquo;s position in Saudi Arabia through ambitious market growth plans that focus on innovation, efficiency and profitability.<div></div><div>
Visit our <div>Career Page</div> to know more about life at Jotun.</div><div></div><div>
Jotun&rsquo;s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.</div><div></div><div>
If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.</div><div></div><div>
If you think that this role is what you could be doing next, apply now!</div></div>

Retail Development Specialist

Explore 681+ Assistant manager loyalty gamification in Riyadh this January. Find roles across top companies and apply now to boost your career.

681 assistant manager loyalty gamification jobs IN Riyadh

Assistant Manager - Loyalty & Gamification

Assistant Manager - Loyalty & Gamification

Sales Assistant - Saudi national only

Guest Experience Assistant Manager

Supervisor

Assistant Manager – IT Sales

Retail Development Specialist