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manufacturing assistant supervisor - shift leader Jobs in Giza

assistant manager warehouse management

Talent 360

<div><p><b>Talent 360 is hiring a Social Media Moderator to join our team.</b></p><p>
This is a full-time opportunity for a customer-focused professional who is passionate about delivering exceptional online customer experiences. The ideal candidate will manage customer interactions across social media platforms, provide timely support, and contribute to maintaining a positive brand image through professional and effective communication.</p>
About the Role<p>
As a Social Media Moderator at Talent 360, you will be responsible for handling customer inquiries, comments, and messages across social media channels. You will ensure customers receive accurate information, resolve concerns efficiently, and collaborate with internal teams to deliver an outstanding online shopping experience for a growing fashion retail brand.</p>
Key Responsibilities<ul><li>
Respond promptly and professionally to customer inquiries received through social media platforms and messaging channels.</li><li>
Handle customer inquiries related to products, sizing, availability, orders, deliveries, exchanges, and returns.</li><li>
Resolve customer complaints and escalate complex cases to the appropriate departments when needed.</li><li>
Follow up with customers to ensure timely issue resolution and a positive customer experience.</li><li>
Monitor comments, reviews, and direct messages while maintaining the brand's tone of voice.</li><li>
Coordinate with the warehouse, operations, and e-commerce teams regarding order updates and customer requests.</li><li>
Record customer interactions and maintain accurate documentation of inquiries and resolutions.</li><li>
Identify recurring customer concerns and provide feedback to support service and operational improvements.</li><li>
Support promotional campaigns, product launches, and seasonal sales by responding to customer inquiries.</li><li>
Achieve customer service quality standards and response time targets.</li></ul>
Work Details<ul><li><b>
Company:</b> Talent 360</li><li><b>
Employment Type:</b> Full-time</li><li><b>
Work Model:</b> Hybrid</li><li><b>
Location:</b> Palm Hills, 6th of October</li><li><b>
Working Days:</b> Sunday to Thursday, plus every other Saturday (Remote).</li><li><b>
Working Hours:</b> 9:00 AM &ndash; 5:00 PM or 10:00 AM &ndash; 6:00 PM</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor's degree.</li><li>
0&ndash;2 years of experience in customer service, social media moderation, online customer support, or a similar role.</li><li>
Previous experience in the fashion, retail, or e-commerce industry is preferred.</li><li>
Very good command of English (especially written) is required.</li><li>
Excellent written and verbal communication skills in Arabic.</li><li>
Strong customer service, problem-solving, and conflict resolution skills.</li><li>
Ability to manage multiple conversations simultaneously in a fast-paced environment.</li><li>
Familiarity with social media platforms such as Instagram, Facebook, TikTok, and WhatsApp Business.</li><li>
Good organizational skills and attention to detail.</li><li>
Proficiency in Microsoft Office and Google Workspace is an advantage.</li><li>
Positive attitude, strong teamwork skills, and customer-first mindset.</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Medical Insurance</li><li>
Hybrid Working Model</li><li>
Flexible Working Hours</li></ul></div>

Social Media Moderator

PepsiCo

<div>
 <strong>
  Overview
  <br/>
  <br/>
 </strong>
 <strong>
  We Are PepsiCo
  <br/>
  <br/>
 </strong>
 PepsiCo is a leading name in North Africa&rsquo;s food and beverage industry, where our products are enjoyed by consumers daily across the region. We offer a robust portfolio of beloved brands like PEPSI, SEVEN-UP, DORITOS, CHEETOS and CHIPSY, designed to cater to the tastes and preferences of consumers. With a focus on local sourcing, production, and distribution, PepsiCo provides essential support to local economies and partners closely with communities throughout the region.
 <br/>
 <br/>
 <strong>
  Guiding Vision and Regional Impact
  <br/>
  <br/>
 </strong>
 PepsiCo&rsquo;s vision aligns with our global goal to be the Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). This strategic transformation is committed to sustainable growth by putting people and the planet at the heart of our operations. In North Africa, this includes initiatives in responsible sourcing, waste reduction, and water conservation. Our regional programs empower local talent, boost employment, and provide support for local agriculture, particularly through partnerships with farmers and suppliers.
 <br/>
 <br/>
 <strong>
  Empowering Our People and Communities
  <br/>
  <br/>
 </strong>
 Our dynamic teams drive the PepsiCo culture in North Africa, embracing diversity and collaboration to solve local challenges and create innovative products. We are dedicated to fostering an inclusive workplace, one where every individual feels valued and empowered to be themselves. This commitment extends beyond our employees to positively impact the communities we serve, striving for shared growth and a healthier, more sustainable future for all.
 <br/>
 <br/>
 <strong>
  Diversity and Inclusion Commitment
  <br/>
  <br/>
 </strong>
 PepsiCo stands firmly behind our global commitment to diversity, equality, and human rights. We are proud to be an equal opportunity employer, ensuring a fair and welcoming workplace for all, regardless of age, gender, religion, disability, or any other characteristic. Our dedication to inclusion strengthens our workforce and helps drive our business forward, enriching both PepsiCo and the communities in North Africa.
 <br/>
 <br/>
 <strong>
  Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Production
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead on the execution of the daily production plan &amp; monitor the true efficiency &amp; net efficiency
  </li>
  <li>
   Monitor the water usage, Energy &amp; waste of the PL and ensure meeting set KPIs for both
  </li>
  <li>
   Communicate machine downtime on spot
  </li>
  <li>
   Fill in the daily M&amp;W production report
  </li>
  <li>
   Request &amp; receive the production raw &amp; pack material on SAP and deliver finished good to the warehouse
  </li>
  <li>
   Follow up the production line cleanliness before/after &amp; during production shift
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Autonomous Maintenance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Execute production line autonomous maintenance (Cleaning, Inspection, Lubrication, Tightening)
  </li>
  <li>
   Own work order process from Autonomous maintenance on SAP PM
  </li>
  <li>
   own the production line lubrication map &amp; follow up on the inspection/ Tightening list per machine
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Preventive Maintenance
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Supervise the line Preventive Maintenance Tech with setting &amp; executing the monthly PM plan/line
  </li>
  <li>
   execute actions for corrective &amp; preventive maintenance tasks via PM techs &amp; OM
  </li>
  <li>
   Ensure the production line preventive maintenance compliance via own PM techs
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Trouble shooting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Lead on the production line minor mechanical stoppages trouble shooting (0-30Min)
  </li>
  <li>
   Escalate major mechanical stoppages to concerned mechanical engineer (30Min+)
  </li>
  <li>
   Partner with mechanical engineer in root cause analysis
  </li>
  <li>
   Escalate both minor &amp; major electric breakdowns to electric engineer
  </li>
  <li>
   Ensure production line restart in stable condition after failure
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Planned maintenance/overhaul
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   supervise maintenance action plan as per timelines &amp; accountabilities
  </li>
  <li>
   report daily progress to maintenance team
  </li>
  <li>
   Ensure Implementation of CQV to enable line restart in a stable condition&rsquo;
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Spare parts
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Alert mechanical engineer with consumable spare parts minimum stock
   <br/>
   <br/>
  </li>
 </ul>
 With own team:
 <br/>
 <br/>
 <ul>
  <li>
   Develop and train own operate maintain technicians to continuously meet set KPIs
  </li>
  <li>
   Monitor the outsourced labor on line to ensure performing assigned tasks as needed
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Others
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Act as a circle leader as part of the TPM (AM agenda in plant)
  </li>
  <li>
   Meet the set KPIs for all plant&rsquo;s audit (AIB/ GESMS)
  </li>
  <li>
   Follow and apply all quality, food safety, EHS guidelines and policies
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Engineering graduate
  </li>
  <li>
   From 0-1 year of experience
  </li>
  <li>
   English language &amp; computer fluency
  </li>
  <li>
   Trouble shooting skills
  </li>
  <li>
   Basic leadership skills
  </li>
  <li>
   Ability to work with diverse cultures
  </li>
 </ul>
</div>


Production Shift leader

Linah Group

<p></p><div><p>A. Resource Ownership &amp; Matrix Moderation</p><ul><li>Oversee and manage the centralized intake system for all incoming asset, facilities, labor, and advisory requests from all internal regional arms and external client segments.
</li><li>Apply strict prioritization rules, balancing seasonal crop timelines and biological urgencies against contractual SLAs to allocate resources without internal bias.
</li><li>Act as the first-line moderator when resource constraints or scheduling deadlocks occur between different farm portfolios, TS teams, or commercial accounts.
</li></ul><p></p><p>B. Capacity Management &amp; Scheduling Optimization</p><ul><li>Maintain an active, real-time digital dashboard tracking the total available hours, locations, and maintenance statuses of all physical shared assets and technical teams.
</li><li>Generate the master weekly and monthly deployment calendars, mapping out optimized logistical routes for machinery and technical engineers to cut fuel overhead and travel downtime.
</li><li>Continuously broadcast capacity forecasts to the Agri-Commercial Unit, flagging upcoming &quot;Inactive&quot; or unutilized equipment/labor windows so they can be immediately monetized in the external market.
</li></ul><p></p><p>C. Governance &amp; System Management</p><ul><li>Enforce the mandatory 14-to-30-day resource booking window for all internal operations to protect scheduling predictability.
</li><li>Oversee the scheduling and ticketing modules of the corporate ERP platform, ensuring all field resource consumption is logged accurately for precise ROI tracking by the Data Analyst.</li></ul><b><br>
Requirements</b><p><br>
B.Sc. in Supply Chain Management, Operations Research, Industrial Engineering, Logistics, or Agribusiness.</p><p>
Expert in MS Excel; high proficiency in BI tools (Power BI, Tableau) and database management.</p><p>
7&ndash;10 years of intensive experience in operations planning, master scheduling, or logistics control centers.</p><p>
Minimum 3+ years operating as a Resource Planner or Planning Manager within a complex, high-volume <b>Matrix Organization</b> (Agribusiness, manufacturing, or heavy logistics sectors highly preferred)</p><p></p><b><br>
Benefits</b><br>
<ul><li>
Social insurance coverage</li><li>
Medical insurance coverage</li></ul></div>

Planning Manager (Resources Planning Management)

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
Drives the strategic planning, execution, and optimization of our multi-channel media investments to accelerate brand growth and customer acquisition. Reporting to the Media Associate Manager, this role acts as the internal subject matter expert, turning business goals into high-performing media campaigns, managing agency partners, and maximizing marketing ROI through rigorous, data-driven optimization.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities
</b></h2></div><div><ul><li><b>Media Strategy Execution &amp; Campaign Management:</b> End-to-end planning, execution, and optimization of multi-channel media campaigns (paid search, social, programmatic, and traditional media) to meet business objectives.</li><li><b>
Budget Allocation &amp; Optimization Decisions:</b> Ownership of the allocated media budget; authorized to shift spend between channels in real-time based on performance metrics to maximize ROI.</li><li><b>
Performance Analytics &amp; Reporting:</b> Developing and maintaining campaign performance dashboards; translating complex data into actionable insights for leadership and cross-functional teams.</li><li><b>
Audience Targeting &amp; Data Governance:</b> Ownership of first-party and third-party data strategy across ad platforms; responsible for defining high-value audience segments and ensuring all tracking deployment complies with modern privacy regulations</li><li><b>
Competitor Intelligence &amp; Share of Voice (SOV) Monitoring:</b> Leading continuous competitive analysis and market benchmarking; authorized to pivot tactics or propose new channel entries to protect and grow the brand's share of voice.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core Competencies, Knowledge and Experience
</b></h2></div><div><ul><li><b>Platform Proficiency:</b> Advanced hands-on experience with major ad platforms and tools (e.g., Google Ads, Meta Ads Manager, TikTok Ads Manager, Etc..</li><li><b>
Data-Driven Analytical Skills:</b> Strong capability to interpret complex datasets, run A/B testing methodologies, and leverage attribution modelling to optimize the customer journey.</li><li><b>
Agility &amp; Trend Awareness:</b> Deep understanding of emerging media trends and evolving platform algorithms to keep the brand ahead.</li><li><b>
Cross-Functional Collaboration:</b> Proven capability to work with cross-functional teams (partnering with Brand, Product, and Web teams)</li></ul><p></p><p><br>
Must have technical / professional qualifications:</p><p></p><ul><li><b><br>
Media Expertise &amp; Proven Track Record:</b> Minimum of 2&ndash; 4 years of experience in media planning and buying (agency or in-house) with a proven history of managing high-budget campaigns.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Senior Media Specialist

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
The Associate Manager &ndash; Infrastructure is responsible for leading and managing a multidisciplinary team of Infrastructure Engineers, Cloud Engineers, Network Engineers, Storage Specialists, Backup &amp; Disaster Recovery Consultants, ITSM Consultants, and Infrastructure Architects.<br>
The role oversees the planning, assessment, consulting, architecture, implementation, and delivery of enterprise infrastructure solutions across customer environments. This includes Private Cloud, Hybrid Cloud, Virtualization, Hyper-Converged Infrastructure, Data Center Modernization, Backup &amp; Disaster Recovery, Storage Infrastructure, Network Infrastructure, IT Service Management (ITSM), and Infrastructure Automation solutions.<br>
The Associate Manager acts as both a business and technical leader, ensuring the successful delivery of projects, customer satisfaction, team development, innovation, governance, and financial performance while supporting Vodafone Business growth objectives</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><p><b>
Infrastructure services practice leadership</b></p><ul><li>
Lead and manage the Infrastructure Solutions &amp; Services practice.</li><li>
Establish delivery standards, methodologies, and best practices.</li><li>
Define infrastructure service offerings and delivery frameworks.</li><li>
Drive capability development and technical excellence across the team.</li><li>
Build and maintain infrastructure solution reference architectures.</li><li>
Develop service delivery models aligned with customer requirements.</li><li>
Support strategic growth and expansion of infrastructure services.</li></ul><p><b>
Solution Design &amp; Consulting Leadership</b></p><ul><li>
Oversee infrastructure assessments, consulting engagements, and solution architecture activities.</li><li>
Review and approve infrastructure designs and implementation approaches.</li><li>
Ensure solutions align with customer business objectives and technical requirements.</li><li>
Provide executive-level consulting and advisory services.</li><li>
Lead customer workshops, infrastructure assessments, and roadmap development initiatives.</li><li>
Ensure infrastructure solutions comply with enterprise architecture principles and operational requirements.<br>
<br>
<b>Project Management:</b></li></ul><ul><li>
Ensure successful delivery of infrastructure projects and programs.</li><li>
Govern project quality, timelines, and scope.</li><li>
Monitor project resource utilization.</li><li>
Review delivery risks and mitigation plans.</li><li>
Support large-scale and strategic customer engagements.</li><li>
Ensure projects meet agreed SLAs and KPIs.<br>
<br>
<b>Stakeholder Management:</b></li></ul><ul><li>
Serve as the senior escalation point for infrastructure engagements.</li><li>
Build trusted advisor relationships with customers.</li><li>
Collaborate with sales, presales, product teams, and partner organizations.</li><li>
Participate in executive steering committees and governance forums.</li><li>
Support bid responses, proposals, and customer presentations.<br>
<br>
<b>Risk Management</b></li><li>
Identify technical, operational, financial, and delivery risks.</li><li>
Develop mitigation strategies and contingency plans.</li><li>
Ensure infrastructure resilience and service continuity.</li><li>
Oversee major incident management and root cause analysis.</li><li>
Support disaster recovery and business continuity programs.<br>
<br>
<b>Compliance &amp; Auditing</b></li><li>
Ensure infrastructure services comply with regulatory requirements.<br>
Ensure alignment with:<br>
<ul><li>ISO 27001</li><li>ISO 20000</li><li>NIST Framework</li><li>ITIL Best Practices</li><li>Business Continuity Standards</li><li>Data Protection Regulations</li></ul></li><li>
Support internal and external audits.</li><li>
Ensure governance and quality standards are maintained.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Competencies and Qualifications</b></h2>
</div><div><p><b>
Core competencies, knowledge and experience:</b></p><ul><li>
10 years of experience in infrastructure technologies and enterprise IT environments.</li><li>
Minimum 5 years of experience managing technical delivery teams.</li><li>
Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or related field.</li><li>
Proven experience delivering large-scale infrastructure transformation programs.</li><li>
Strong consulting and customer engagement experience.</li><li>
Experience managing multi-disciplinary technical teams.</li><li>
Strong financial and commercial awareness.</li><li>
Strong communication, presentation, and negotiation skills.</li><li>
Experience working in enterprise and service provider environments.</li><li>
Excellent command of English.<br>
<br>
<b>Must have technical / professional qualifications:
</b></li><li>Strong Knowledge and Experience with a mix of the following vendors and technologies</li><li>
Virtualization and Cloud Technologies (VMware, Nutanix, Open Stack, Azure, AWS, Red Hat OpenShift)<br>
o Storage Technologies (Dell, NetApp, HPE)<br>
o Backup and Disaster Recovery (Veeam, Commvault)<br>
o Network Infrastructure (Cisco, Forti, SD-WAN, Network Monitoring)<br>
o ITSM Solutions.<br>
o Azure, AWS knowledge is a plus.<br>
o ITIL Knowledge.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Vodafone Business Infrastructure Associate Manager

EVA pharma

<div>
 <p>
  Join EVA Pharma, a leading pharmaceutical company dedicated to empowering the fight for Health and well-being as a fundamental human right. Recognized and certified as&nbsp;a best&nbsp;place to work, we are committed to fostering a supportive and innovative environment for our team members.&nbsp;
  <br/>
 </p>
 <p>
  <strong>
   Job Summary&nbsp;
   <br/>
   <br/>
  </strong>
  As a
  <strong>
   Cybersecurity Manager
  </strong>
  , you will have total ownership of our security posture, strategy, and execution. This position demands a rare blend of strategic leadership and deep technical execution; you won't just oversee policy; you will actively build and refine our defences. The ideal candidate has a proven track record of running a SOC, navigating complex regulatory audits, and managing budgets, combined with the agility to scale these functions in a fast-paced environment.
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    Security leadership &amp; strategy:
   </strong>
   owning the roadmap, the team, and the budget, and translating risk into decisions the business understands
  </li>
 </ul>
 <ul>
  <li>
   <strong>
    Detection &amp; response:
   </strong>
   leading SOC operations and the full incident response lifecycle, hands-on with modern detection and response, threat intelligence, and security orchestration
  </li>
  <li>
   <strong>
    Offensive security:
   </strong>
   directing vulnerability management, penetration testing, and proactive testing of our own defences
  </li>
  <li>
   <strong>
    Secure architecture:
   </strong>
   designing and enforcing controls across identity, access, endpoints, and network, in both on-premises and multi-cloud environments
  </li>
  <li>
   <strong>
    Application security:
   </strong>
   embedding secure design, threat modelling, and security into the development lifecycle
  </li>
  <li>
   <strong>
    Governance, risk &amp; compliance:
   </strong>
   building and maintaining our GRC program against recognized standards (ISO 27001, GDPR, and local data protection law) and owning internal and external audits
  </li>
  <li>
   <strong>
    Resilience:
   </strong>
   building and testing our business continuity and disaster recovery capability
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Requirements
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in computer science or a related field (master's a plus)
  </li>
  <li>
   <strong>
    8+ years in information/cyber security, with 3+ years leading a team
   </strong>
   and real ownership of people and budget, not just projects
  </li>
 </ul>
 <ul>
  <li>
   <strong>
    Deep, hands-on technical depth
   </strong>
   &mdash; you've personally led SOC operations and worked directly with detection and response, SIEM/SOAR, threat intelligence, and incident response. You've run vulnerability management, penetration tests, and other offensive techniques yourself
  </li>
  <li>
   <strong>
    Strong GRC experience
   </strong>
   &mdash; you've actually implemented standards like ISO 27001 and GDPR (not just read about them) and built BCP/DR programs from the ground up
  </li>
  <li>
   <strong>
    Secure architecture experience
   </strong>
   &mdash; across on-premise and cloud (Azure, GCP, AWS, OCI), covering IAM, MFA, patch management, least privilege, device management, and physical security
  </li>
  <li>
   <strong>
    Secure application experience
   </strong>
   &mdash; threat modelling and DevSecOps
  </li>
  <li>
   <strong>
    Relevant certifications
   </strong>
   &mdash; CISSP, CISM, and/or ISO 27001 Lead Implementer/Auditor
  </li>
  <li>
   <strong>
    Financial and budgeting experience
   </strong>
   , strong stakeholder management, and the ability to lead security awareness across the organization
  </li>
 </ul>
</div>


Cybersecurity Manager

VOIS

<div>
 <strong>
  Who We Are
  <br/>
  <br/>
 </strong>
 VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology &amp; Transformation.
 <br/>
 <br/>
 As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
 <br/>
 <br/>
 We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
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 #VOIS #BeUnrivalled #CreateTheFuture
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  About This Role
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 We are seeking an experienced infrastructure security professional to lead security governance, risk management, operational excellence, and service reliability across enterprise infrastructure services. This role is responsible for ensuring compliance with cyber security standards, improving security posture, managing security incidents, supporting critical infrastructure platforms, and leading technical teams to deliver secure, resilient, and customer-focused services. The position operates in a global environment and plays a key role in protecting business continuity, safeguarding information assets, and driving continuous service improvement.
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  What You&rsquo;ll Do
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   Lead infrastructure security activities, ensuring compliance with cyber security and risk management standards across enterprise services
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   Drive security posture management through proactive monitoring, risk remediation, vulnerability management, operating system patching, and security assessments
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   Manage threat detection, investigation, incident response, recovery planning, and implementation of improved security controls
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   Oversee technical operations, service availability, platform health, and operational excellence for critical infrastructure services
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   Lead, coach, and develop technical operations teams, supporting capability building, knowledge sharing, and continuous improvement
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   Manage stakeholder relationships, customer escalations, service reviews, and service improvement initiatives to enhance user experience and productivity
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   Ensure compliance with service management processes, governance standards, service level agreements, and change management requirements
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   Support project delivery by providing technical expertise, managing operational readiness, and ensuring successful implementation of new services and technologies
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   Contribute to operational planning, budget management, service investment forecasting, and business continuity activities
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  Who You Are
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   Bachelor&rsquo;s degree in Engineering, Computer Science, or a related technical discipline.
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   Extensive experience in IT support, infrastructure security, and technology operations, including significant experience leading technical teams.
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   Strong knowledge of enterprise infrastructure technologies including Microsoft Azure, Microsoft 365, virtualisation platforms, Windows Server
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   technologies, Active Directory, DNS, DHCP, storage solutions, and cloud-based services
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   Experience with vulnerability management, configuration management, automated deployment, and information security controls
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   Proven ability to manage operational services, troubleshoot complex technical issues, and deliver continuous service improvements
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   Strong leadership, stakeholder engagement, strategic thinking, communication, and people development skills.
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   Comfortable working within an on-call support model and collaborating across international teams and cultures when required
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  Not a perfect fit?
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 Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.
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  What's In It For You
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   Opportunity to lead security and infrastructure services that support large-scale global business operations
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   Exposure to enterprise cloud technologies, cyber security programmes, and critical service management environments
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   Experience influencing service strategy, operational excellence, and business continuity initiatives
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   Leadership opportunities focused on coaching teams, stakeholder management, and organisational impact
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   Participation in global projects that drive innovation, security maturity, and service transformation
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  What Skills You Will Learn
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   Advanced cyber security governance and enterprise risk management
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   Large-scale infrastructure operations and service reliability management
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   Strategic stakeholder engagement and customer-centric service delivery
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   Security incident management, crisis response, and business continuity practices
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   IT service management, operational governance, and continuous improvement methodologies
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   Leadership and team development within complex global environments
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  VOIS Equal Opportunity Employer Commitment
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 Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.
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  Join Us
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 At Vodafone, we&rsquo;re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
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 We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
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 With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.
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  Alert
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 Apply for Vodafone jobs only through the official Vodafone Careers website to avoid job scams and fraud.
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 #JDEnhancedByTARA
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  Follow us on social media
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   LinkedIn: VOIS LinkedIn
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   Facebook: VOIS Facebook
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   Instagram: VOIS Instagram
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   You can also chat with our employees to learn more about our projects: Employee Network
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Infrastructure Technical Lead Security (VOIS)

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