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assistant product manager digital banking

Mobilink Bank

<div>
 
 
 Department:
 
 Digital Banking
 
 
 
 Bank Grade:
 
 OG-I
 
 
 
 
 
 Reports To:
 
 Head of Digital Banking
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 
 
 
 What is Assistant Product Manager &ndash; Digital Banking - Mobilink Bank?
 
 
 
 
 
 
 The Assistant Product Manager &ndash; Digital Banking is responsible for designing, enhancing, and managing digital banking products across mobile app, internet banking, and internal digital channels. The role focuses on translating business and customer needs into well-defined digital features, working closely with business, technology, operations, risk and compliance teams to deliver secure, scalable, and customer-friendly solutions.
 
 
 
 
 
 
 What Assistant Product Manager &ndash; Digital Banking Does?
 
 
 
 
 
 
 
 1. Product Ownership &amp; Roadmap
 
 
 <ul>
 <li>
 Own assigned digital banking products and features end-to-end.
 </li>
 <li>
 Contribute to the digital banking roadmap in line with the bank&rsquo;s transformation strategy.
 </li>
 <li>
 Identify opportunities to digitize manual processes and improve customer journeys.
 </li>
 <li>
 Define product objectives, success metrics, and release plans.
 </li>
 </ul>
 
 
 
 
 
 2. Requirements &amp; Product Design
 
 
 <ul>
 <li>
 Gather requirements from business, operations, risk, and compliance teams.
 </li>
 <li>
 Convert requirements into clear PRDs, user stories, and functional flows.
 </li>
 <li>
 Define end-to-end digital journeys and edge cases.
 </li>
 <li>
 Work with UX/UI designers to create intuitive customer experiences.
 </li>
 </ul>
 
 
 
 
 
 3. Delivery &amp; Execution
 
 
 <ul>
 <li>
 Work closely with engineering teams to ensure accurate and timely delivery.
 </li>
 <li>
 Maintain and prioritize product backlogs.
 </li>
 <li>
 Participate in agile ceremonies (grooming, sprint planning, reviews).
 </li>
 <li>
 Provide clarifications to technology teams during development.
 </li>
 <li>
 Perform and support UAT, pilots, and production releases.
 </li>
 </ul>
 
 
 
 
 
 4. Stakeholder Coordination
 
 
 <ul>
 <li>
 Act as a bridge between business, technology, operations, risk, and compliance.
 </li>
 <li>
 Ensure alignment on scope, timelines, and responsibilities.
 </li>
 <li>
 Present product updates, demos, and progress to internal stakeholders.
 </li>
 </ul>
 
 
 
 
 
 5. Compliance, Risk &amp; Governance
 
 
 <ul>
 <li>
 Ensure all digital features comply with SBP regulations, internal policies, AML, and data security requirements.
 </li>
 <li>
 Coordinate approvals with Risk, Compliance, Legal, and Information Security.
 </li>
 <li>
 Maintain proper documentation for audits and reviews.
 </li>
 </ul>
 
 
 
 
 
 6. Performance Monitoring &amp; Improvement
 
 
 <ul>
 <li>
 Track digital KPIs such as adoption, usage, drop-offs, and turnaround time.
 </li>
 <li>
 Analyse customer feedback, complaints, and system issues.
 </li>
 <li>
 Identify and implement continuous improvements to enhance customer experience and operational efficiency.
 </li>
 </ul>
 
 
 
 
 
 7. Operational Readiness
 
 
 <ul>
 <li>
 Support creation of SOPs for digital processes.
 </li>
 <li>
 Coordinate training for call centre, branch, and support teams on new features.
 </li>
 <li>
 Ensure smooth handover to operations post-launch.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 What are we looking for and what does it take to be Assistant Product Manager &ndash; Digital Banking - Mobilink Bank?
 
 
 
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Finance, Computer Science, or a related field.
 </li>
 </ul>
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 4&ndash;6 years of experience in product management, digital banking, fintech, or technology-enabled roles.
 </li>
 <li>
 Exposure to mobile apps, internet banking, APIs, or core banking systems is preferred.
 </li>
 <li>
 Experience working in a regulated environment is a plus.
 </li>
 </ul>
 
 
 
 
 
 Key Skills
 
 
 <ul>
 <li>
 Ability to clearly document requirements and processes.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Understanding of digital banking journeys and customer behavior.
 </li>
 <li>
 Strong communication and stakeholder management skills.
 </li>
 <li>
 Comfortable working with cross-functional teams.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Assistant Product Manager – Digital Banking

<div>
 
 
 Department:
 
 Digital Banking
 
 
 
 Bank Grade:
 
 VP
 
 
 
 Reports To:
 
 Head of Digital Banking
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 What is Executive Manager Digital Banking Products - Mobilink Bank?
 
 
 
 
 
 
 Drive end-to-end development and lifecycle management of digital banking products across payments, onboarding, account servicing, and ecosystem services, ensuring alignment with business goals, regulatory requirements, and customer needs. Lead product strategy through roadmap ownership, stakeholder collaboration, and data-driven optimization using KPIs, user analytics, and experimentation to improve growth, experience, and operational efficiency.
 
 
 
 
 
 
 What Executive Manager Digital Banking Products Does - Mobilink Bank?
 
 
 
 
 
 <ul>
 <li>
 Drive the end-to-end design, launch, and continuous enhancement of digital banking products across payments, customer acquisition, account servicing, and ecosystem integrations.
 </li>
 <li>
 Own and manage the product roadmap, ensuring alignment with business goals, customer needs, and platform scalability.
 </li>
 <li>
 Collaborate closely with Engineering, Business, Customer Experience, Risk &amp; Compliance, Operations, and other stakeholders to deliver product initiatives.
 </li>
 <li>
 Define, track, and optimize key performance indicators (KPIs), including transaction success rates, conversion rates, customer satisfaction, retention, and operational efficiency.
 </li>
 <li>
 Build and manage strategic partnerships with payment processors, fintechs, banks, regulators, and other financial institutions to support ecosystem growth.
 </li>
 <li>
 Ensure products, processes, and operations comply with applicable regulatory, compliance, and scheme requirements.
 </li>
 <li>
 Gather and translate business requirements into detailed product documentation, including BRDs, PRDs, user journeys, and functional specifications.
 </li>
 <li>
 Partner with technology teams throughout the product lifecycle, from solution design and development to UAT, production deployment, and post-launch optimization.
 </li>
 <li>
 Leverage data analytics, customer insights, funnel analysis, and A/B testing to drive product improvements and feature enhancements.
 </li>
 <li>
 Identify and evaluate new product opportunities by analyzing customer behavior, market trends, and competitive developments.
 </li>
 <li>
 Monitor and improve the reliability, security, and performance of payment and transaction flows, including fraud risk mitigation and dependency management.
 </li>
 <li>
 Drive continuous innovation to enhance customer experience, increase adoption, and improve operational effectiveness.
 </li>
 </ul>
 
 
 
 
 
 What are we looking for and what does it take to be Executive Manager Digital Banking Products - Mobilink Bank?
 
 
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business, Marketing, Computer Science, or a related field; a Master's degree or MBA in Finance, Marketing, or Computer Science will be an added advantage.
 </li>
 <li>
 5&ndash;7 years of hands-on experience in the digital banking domain within a reputable bank.
 </li>
 <li>
 Strong experience with payment products and solutions, including online payments, POS acquiring, payment schemes, virtual cards, and payment gateways.
 </li>
 <li>
 Sound understanding of the digital payments ecosystem, emerging technologies, and integration architectures.
 </li>
 <li>
 Strong commercial acumen with excellent analytical, critical thinking, and problem-solving abilities.
 </li>
 <li>
 Good knowledge of regulatory, compliance, and governance requirements relevant to digital banking and payments.
 </li>
 <li>
 Excellent communication, stakeholder management, and influencing skills.
 </li>
 <li>
 Ability to collaborate effectively across cross-functional teams and manage relationships with internal and external stakeholders.
 </li>
 </ul>
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
</div>

Executive Manager Digital Banking Products

<div>
 
 
 Reports To
 
 : Manager Workplace
 
 
 
 Job Grade:
 
 OG-II
 
 
 
 Total Positions:
 
 01
 
 
 
 Location:
 
 Head Office
 
 
 
 
 
 
 What is an Executive Workplace- MMBL?
 
 
 
 
 
 
 As an Executive Workplace, you will be responsible for ensuring smooth workplace operations and efficient administrative support across the organization. The role involves managing office supplies, vendor coordination, workplace facilities, and administrative processes to ensure seamless day-to-day operations and employee facilitation.
 
 
 You will oversee inventory management, office services, vendor relationships, and workplace coordination while ensuring compliance with internal policies and operational procedures. This position requires strong organizational, communication, and coordination skills to maintain an effective and productive work environment.
 
 
 
 
 
 
 What Executive Workplace Does - MMBL?
 
 
 
 
 
 
 &bull; Maintain the Workplace Information System for all stationery requirements and coordinate with departments to ensure smooth operations and facilitation.
 
 
 &bull; Manage and process monthly and quarterly kitchen and janitorial supplies for Head Office while maintaining accurate records and inventory tracking.
 
 
 &bull; Verify and process vendor invoices in compliance with BOQ, SLA, and PO requirements and prepare PAFs for onward processing through the finance department after approvals.
 
 
 &bull; Process monthly and quarterly printed stationery requirements for Business Banking, Bank Operations, and other departments, ensuring timely order placement and delivery.
 
 
 &bull; Coordinate and follow up with vendors to ensure timely delivery of requested items and ensure Goods Receipt Notes (GRN) and delivery challans are processed according to SOPs.
 
 
 &bull; Handle and manage all requests related to Pool Car services, including vehicle assignment and coordination with drivers and end users for official travel requirements.
 
 
 &bull; Manage office events and coordinate arrangements for internal meetings and workplace activities.
 
 
 &bull; Coordinate with caf&eacute; vendors regarding weekly menu approvals and provide regular feedback on food quality and service standards.
 
 
 &bull; Maintain effective coordination with internal and external stakeholders to ensure smooth workplace administration and service delivery.
 
 
 
 
 
 
 What are we looking for &amp; what does it take to be an Executive Workplace?
 
 
 
 
 
 
 
 Job Requirements:
 
 
 
 &bull; Bachelor&rsquo;s degree from a reputable institution; MBA will be preferred.
 
 
 &bull; Minimum 2+ years of relevant experience, preferably within the microfinance industry.
 
 
 &bull; Experience in administration, workplace management, facilities coordination, or related functions.
 
 
 &bull; Experience managing vendors, office supplies, and administrative operations.
 
 
 
 
 
 
 Essential Skills:
 
 
 
 &bull; Strong coordination and stakeholder management skills.
 
 
 &bull; Excellent communication and interpersonal abilities.
 
 
 &bull; Strong organizational and multitasking capabilities.
 
 
 &bull; Good understanding of administrative processes and workplace operations.
 
 
 &bull; Ability to manage multiple priorities in a fast-paced environment.
 
 
 
 
 
 
 Desirable Skills:
 
 
 
 &bull; Experience in workplace information systems and inventory management.
 
 
 &bull; Understanding of procurement and vendor management processes.
 
 
 &bull; Experience within banking or financial services environments will be an added advantage.
 
 
 
 
 
 
 About MMBL:
 
 
 
 
 
 
 Mobilink Microfinance Bank Ltd. is providing banking services to over 48 million registered users including 20+ million monthly active customers across Pakistan. With a hybrid model that combines traditional microfinance with mobile/digital banking technologies, the bank now operates with over 114 branches and 270,000 branchless banking agents and provides a USSD (GSM) based digital channel offering savings, micro enterprise (MSME) loans, small housing loans, remittances, collection (utility bills and loan instalments), mobile wallets, insurance, G2P, B2B &amp; B2P payments; thus, playing a leading role in the promotion of financial inclusion. MMBL is committed to fostering a positive and productive workplace, and our core values reflect this focus. These values include promoting innovation and entrepreneurship, encouraging teamwork and collaboration, and prioritizing a customer-centric approach in all aspects of our business.
 
 
 
 
 
 
 Why Join MMBL?
 
 
 
 
 
 
 This is an opportunity for someone who is passionate about making a difference and playing a key role in driving transformative change. Our team is committed to empowering millions with the tools necessary to succeed in the digital age, and we're looking for a talented individual to join us in this endeavor.
 
 
 
 
</div>

Executive Workplace

Veevo Tech

Veevo Tech is a dynamic technology company delivering innovative solutions across various industry segments, including telecom, IoT, SaaS, cPaaS.VT have sub companies/brands ie VeevoNix, ChargeX, Keptua which are engaged in manufacturing of Green energy &amp; Luxury/decor products respectively.VT is looking for experienced &amp; passionate candidates to take care of marketing/promotional activities.Role DescriptionThis is a full-time on-site role for an Assistant Product Marketing Manager, based in Islamabad. The individual in this role will support the development and execution of go-to-market strategies, perform extensive market research, and assist in the management and promotion of products. The role also involves collaborating with cross-functional teams, supporting sales activities, and analyzing competitive trends to align product offerings with market needs.Job Description<ul><li>Take full ownership of the overall product marketing strategy for Veevo Tech &amp; its sub brands/companies ie ChargeX, Keptua etc ensuring alignment with business objectives, revenue goals, and long-term growth vision</li><li>Define and continuously refine clear product positioning, messaging frameworks, and unique value propositions for both platforms to differentiate them in competitive markets</li><li>Develop, execute, and optimize end-to-end go-to-market (GTM) strategies for new product launches, feature rollouts, and updates, ensuring maximum market impact and adoption</li><li>Plan, design, and manage integrated multi-channel marketing campaigns across digital platforms, social media, paid advertising, email marketing, and other relevant channels to drive awareness and conversions</li><li>Maintain a strong and consistent brand identity, tone of voice, and messaging across all communication touchpoints, ensuring brand coherence across Veevo Tech and ChargeX</li><li>Lead performance marketing initiatives with a strong focus on ROI, continuously analyzing campaign data, user behavior, and KPIs to optimize performance and improve results</li><li>Conduct ongoing market research, competitor benchmarking, and industry trend analysis to identify opportunities, threats, and strategic areas for growth</li><li>Translate complex product features, technical capabilities, and updates into clear, simple, and customer-centric marketing messages that resonate with target audiences</li><li>Work closely with product, engineering, sales, and leadership teams to ensure marketing strategies are fully aligned with product roadmaps and business priorities</li><li>Support the sales team by developing high-quality marketing collateral including presentations, pitch decks, product sheets, case studies, and communication materials</li><li>Lead, manage, and mentor the junior marketing team by providing structured guidance, clear direction, and continuous feedback to improve performance and accountability</li><li>Assign responsibilities, define KPIs, and regularly review outputs of team members to ensure timely delivery and high-quality execution of all marketing tasks</li><li>Foster a results-driven, collaborative, and performance-oriented marketing team culture focused on ownership, learning, and continuous improvement</li><li>Oversee end-to-end content strategy for websites, social media platforms, campaigns, blogs, and other brand communication channels to ensure relevance and engagement</li><li>Ensure timely planning and execution of all marketing initiatives while maintaining quality standards and measurable business impact</li><li>Monitor and evaluate campaign performance on a regular basis, preparing detailed reports and actionable insights for leadership review and decision-making</li><li>Manage multiple concurrent projects and priorities efficiently, ensuring smooth coordination between internal stakeholders and external partners</li><li>Drive continuous improvement in brand visibility, audience engagement, lead generation, and overall market presence for both Veevo Tech and ChargeX</li></ul>Qualifications<ul><li>Strong skills in Market Research and understanding customer needs and industry trends</li><li>At least 2-3 years of experience in Marketing management</li><li>Proficiency in creating and executing Go-to-Market Strategies</li><li>Familiarity with Product Management and lifecycle strategies</li><li>Proven expertise in Product Marketing, including market positioning and branding</li><li>Strong analytical and decision-making skills to interpret market data</li><li>Excellent communication and team collaboration skills</li><li>Relevant experience in technology or SaaS industries is a plus</li><li>Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field</li></ul>Pay &amp; Perks:Basic Pay + Reported Growth Bonus.Annual/Semi-annual Increments.Fuel Allowance (if applicable).Company maintained Postpaid Mobile connection ( If applicable)Health insurance planPaid Annual Leaves.Employee Old Age Benefit Contribution (EOBI)A healthy &amp; glass door open working environment.This is a full-time permanent contract-bound office-based Job &amp; the starting salary would be 80K-130K as per professional experiences + other allowances based, the location of the job is either at VT ISB Office - G12, Islamabad or at VT PSH Office - Uni Road, Peshawar.Veevo Tech is an equal opportunity employer and the first tech company which have introduced a 50/50 gender ratio, for ref: https://www.youtube.com/watch?v=u1HFAlKhZOQWe celebrate, support, and thrive on diversity be it of gender, race, caste, creed, color, religion, sex, national origin, or disability, we are committed to creating an inclusive environment for all employees.To know more about Veevo Tech, visit https://veevotech.comPay: Rs80,000.00 - Rs130,000.00 per monthWork Location: In person

Assistant Product Marketing Manager

Faj IT Solutions

About UsFAJ Group of companies is a dynamic and rapidly growing e-commerce business, technical services, and IT solutions based in Dubai- UAE, and Islamabad -Pakistan.We specialize in delivering high-quality products, IT solutions, and technical support to our customers, and our commitment to excellence has positioned us as a leader in the industry. With our main office located in Dubai, UAE, we are expanding our team and are currently seeking highly skilled and experienced team to join us.For more details,Company Name: FAJ IT SolutionsLocation: 3rd Floor, HB Tower, Gulberg Greens Executive Block, IslamabadSend your CV via WhatsApp at +92 341 1410485Job Description:We require an Operations Assistant Sales / Purchase Department job in Islamabad Capital Territory, PakistanBachelor&rsquo;s degree in any field, from a recognized university.Preferred Age of 28-35Experience:Minimum 3 years of relevant experience, preferably working in an international or corporate organization.Strong planning and organizing skills to handle operational assistance tasks under the given timelines.Proficiency in computers, especially Word, Excel, CRM and Outlook.Effective writing and communication skills in English.Responsibility :Attends inbound and makes outbound calls, WhatsApp chat / Online chat etc.. respondsRegisters and follows up customers&rsquo; inquiries or complaint/sPrepares quotations/estimates, invoices to customersPrepares weekly reports on power retailersHandles our products / spare parts inquiries and customers' registration via chat or emails.Ensures all field teams address customers&rsquo; complaint/s and requestsDevelops customer feedback system to ensure customer satisfactionSends daily and monthly reports to the managerPerforms other related clerical, admin and sales jobsAddresses customers&rsquo; queriesPrepares Statement of Accounts of various parties and follows upCoordinate with teamsSends daily and monthly reports to the managerHandles prospective clients and provides counselingPerforms other related clerical, admin and sales jobsHandles clients in a professional mannerDeals with customer issuesProcesses customer ordersKeeps up to date with product developmentsCalls clienteleDevise new sales or marketing strategiesWorks with other departmentsSchedules appointments, calls and meetingsThe Operations Assistant will report to designated PRM staff and provide logistic support and other tasks as assigned. The Assistant shall work in collaboration with other designated operational assistants to provide smooth operational services. The detailed tasks to be performed by the Operation Assistant include, but are not limited to, the following:Regularly update the contact details of personnel in PRM in consultation with all units in PRM.Prepare expense sheets for contractual drivers.Provide admin support to designated Staff at PRM. Arrange logistics of designated staff on in-land and abroad missions.Pay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

CSR - Customer Service Representative

Pakipreneurs

About the RoleWe're a fast-growing digital solutions company building and scaling our own SaaS products while also delivering web development, branding, and design work for clients. We're looking for a Project Manager to own execution across our teams and keep delivery organized as we grow.You'll be the person who keeps timelines honest, unblocks the team, and makes sure nothing falls through the cracks &mdash; whether that's a client website launch, a new SaaS feature rollout, or a cross-team marketing push.What You'll Do<ul><li>Plan, scope, and manage projects end-to-end across web development, design, and SaaS product teams</li><li>Run agile ceremonies &mdash; sprint planning, standups, retros &mdash; and keep the backlog groomed and prioritized</li><li>Set and track timelines, milestones, and deliverables; flag risks before they become fires</li><li>Coordinate between developers, designers, and marketing staff to keep work unblocked</li><li>Maintain project documentation, status reports, and clear communication with stakeholders</li><li>Manage client expectations and act as a point of contact for project status and scope changes</li><li>Help refine internal project management processes as the team scales</li></ul>What We're Looking For<ul><li>2+ years of experience managing software, web, or digital agency projects</li><li>Solid working knowledge of Agile/Scrum methodologies (Kanban experience a plus)</li><li>Comfortable working with both technical teams (developers) and creative teams (designers, marketers)</li><li>Strong organizational skills &mdash; you can juggle multiple projects without dropping details</li><li>Clear, proactive communicator, both with internal teams and clients</li><li>Familiarity with project management tools (e.g., Trello, Notion, Jira, Asana, or similar)</li><li>Basic understanding of the software development lifecycle; SaaS or agency experience is a plus</li><li>Comfortable in a fast-paced, small-team environment where priorities shift quickly</li></ul>Nice to Have<ul><li>Scrum Master or PMP certification</li><li>Experience working with international/remote clients</li><li>Background in tech, digital marketing, or a related field</li></ul>Why Join Us<ul><li>Work with a fast-growing digital solutions team building real products used by real businesses</li><li>Build your career in tech project management with room to grow into larger scope</li><li>Small team, high ownership &mdash; your work has visible impact</li></ul>Job Types: Full-time, Part-time, ContractPay: Rs50,000.00 - Rs150,000.00 per monthApplication Question(s):<ul><li>Are you located in Islamabad?</li><li>What is your expected salary? (Should not be above budget)</li></ul>Work Location: In person

Technical Project Manager

Zones IT Solutions

<div>
 
 Description
 
 
 
 Company Overview:
 
 
 When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there&rsquo;s really only one: Zones &ndash; First Choice for IT.TM
 
 
 Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud &amp; Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
 
 
 
 Position Overview
 
 
 
 Responsible for planning and overseeing project completion on time, on scope and on budget. Strong problem-solving skills, excellent communication skills, and an ability to influence business and technical leaders in a dynamic environment are required.
 
 
 Project Manager I will scope and execute initiatives by partnering with client team and internal stakeholders to understand and prioritize initiatives to improve organization performance. Improvement may constitute increased speed, enhanced efficiency, lower cost, higher revenue or a combination of all.
 
 
 
 What You&rsquo;ll Do As The Project Manager 1
 
 
 
 Employees employed in the role of Project Manager 1 shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
 
 
 The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and the duties and responsibilities may change without notice.
 
 
 Project Management
 
 
 <ul>
 <li>
 Lead project onboarding according to project scope and SOW documentation
 </li>
 <li>
 Coordinate engagement of resources and subject matter experts across various organizational functions for Project Startup
 </li>
 <li>
 Gather project requirements and develop project Playbooks and SOPs
 </li>
 <li>
 Obtain requirements for Bill of Materials (BOM) development
 </li>
 <li>
 Gather rollout schedule and document SLA requirements
 </li>
 <li>
 Drive all project requirements such as project changes, product lead time, rollout requirements through IntelliPlan.
 </li>
 <li>
 Define, track and report on specific measurable outcomes for projects
 </li>
 <li>
 Define inventory requirements based on schedule and work with Supply Chain on lead time and schedule of inventory arrival
 </li>
 <li>
 Responsible for all aspects of project billing including services.
 
 
 </li>
 </ul>
 Client Support
 
 
 <ul>
 <li>
 Build strong relationships with customer operations stakeholders. Be the main point of contact for customer operational requirements.
 </li>
 <li>
 Schedule internal and external daily/weekly cadence meetings
 </li>
 <li>
 Meet with client stakeholders regarding project status and changes
 </li>
 <li>
 Obtain client schedule and deployment signoff
 </li>
 <li>
 Manage deployment and schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
 </li>
 <li>
 Coordinate invoicing of inventory according to contractual agreements (MSA, MISA, SOW)
 </li>
 <li>
 Communicate changes with client and manage escalations as required
 </li>
 <li>
 Gather reporting requirements and develop custom reporting as needed
 </li>
 <li>
 Gather client requirements for nterprise and ensure client set for ITAD and Depot projects
 </li>
 <li>
 Manage scope changes and develop Project Change Requests (PCR) based on scope requirements. Including additional costs and SLA&rsquo;s
 
 
 </li>
 </ul>
 IntelliPlan
 
 
 <ul>
 <li>
 Complete project toolkit for IntelliPlan
 </li>
 <li>
 Input project deployment schedule and BOM requirements into IntelliPlan
 </li>
 <li>
 Ensure product lead times are loaded and maintained by Supply Chain
 </li>
 <li>
 Ensure product availability in accordance to schedule; monitor schedule in IntelliPlan
 </li>
 <li>
 Coordinate deployment rollout with TSC for TSC readiness against schedule
 </li>
 <li>
 Manage and communicate schedule changes, adjust schedule and inventory changes accordingly in IntelliPlan
 </li>
 <li>
 Gather stock standards requirements and input forecast into IntelliPlan
 
 
 </li>
 </ul>
 Inventory Management
 
 
 <ul>
 <li>
 With customer, define product standards and forecast requirements
 </li>
 <li>
 Define Inventory requirements for project rollouts
 </li>
 <li>
 Set safety stock threshold
 </li>
 <li>
 Manage inventory levels against forecast and safety stock and adjust as needed
 </li>
 <li>
 Manage inventory levels against project schedule and adjust as needed
 </li>
 <li>
 Work with Supply Chain to adjust inbound inventory levels according to project schedule
 </li>
 <li>
 Work with Supply Chain to manage OEMs when product is available ahead of schedule
 </li>
 <li>
 Invoice customer on receipt and convert inventory to client owned according to MSA, MISA and SOW
 </li>
 <li>
 Update BOM to include SKU changes from Zones owned SKU to Client Owned SKUs
 
 
 </li>
 </ul>
 Implementation
 
 
 <ul>
 <li>
 Responsible for project turnover and start-up to project delivery stakeholders. Coordinate engagement of partner resources and subject matter experts across multiple projects &amp; organizational functions
 </li>
 <li>
 Coordinate order entry and order management in CRM based on IntelliPlan outputs
 </li>
 <li>
 Manage issues and decisions to timely resolution. Communicate with senior management teams to escalate/resolve project conflicts &amp; needs
 </li>
 <li>
 Formulate plans to communicate and implement approved changes for the best return on investment
 </li>
 <li>
 Accountable for SLA deliverables according to project scope as documented in Statements of Wok
 </li>
 <li>
 Responsible for project closeout and reporting on project health and risks. Formulate and summarize findings as well-organized presentations to senior management; effectively summarize key information (e.g. cost savings, risk, efficiency improvements, accountability metrics, etc.)
 
 
 </li>
 </ul>
 
 Education/Certification
 
 
 
 What you will bring to the team:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business or a related field.
 </li>
 <li>
 PMP; ITIL Certification or equivalent preferred.
 
 
 </li>
 </ul>
 
 Required Experience
 
 
 
 <ul>
 <li>
 2 - 5 years of experience in program/ project management, process engineering or strategy within a technology or operations environment
 </li>
 <li>
 Experience in Supply Chain and Inventory Management is preferable
 </li>
 <li>
 Leadership skills: must have experience leading multiple projects and teams simultaneously
 </li>
 <li>
 Problem-solving skills: must be able to identify risks and develop actionable mitigation plans
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 Analytical skills: must be highly analytical with experience in using objective data to drive strategic recommendations
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 Communications skills: must be able to concisely explain complex issues, communicate well in writing and verbally, and be able to build strong working relationships across all levels of the organization, including remote areas
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 Intellectual curiosity: must possess a desire to understand why/how things work vs. simply completing the task at hand
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 Knowledge of and experience using Project Management Software
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 Possesses strong Microsoft Office skills including Excel, Word, Outlook and PowerPoint
 
 
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 Zones offers a comprehensive Benefits package
 
 
 At Zones, we are committed to fostering an inclusive and diverse workplace where every team member is valued and supported. We offer life insurance, optional health insurance, EOBI, and a voluntary pension scheme in line with Company policy. Employees also enjoy additional perks such as Complimentary meals, and access to our in-house gym.
 
 
 We take pride in being an equal opportunity employer and remain dedicated to maintaining a workplace free from discrimination of any kind. If you are passionate about driving innovation in IT, sales, engineering, or operations, Zones provides a dynamic and collaborative environment to help you grow your career.
 
 
 All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.
 
 
 Job timings: 9:00PM &ndash; 6:00AM (Pk time)
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Project Manager 1

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