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assistant product manager

Crédit Agricole Egypt

<div>
 
 
 
 A GLIMPSE ABOUT CR&Eacute;DIT AGRICOLE EGYPT:
 
 
 
 
 
 
 
 
 Cr&eacute;dit Agricole Egypt
 
 Since its launch in 2006, Cr&eacute;dit Agricole Egypt has succeeded to become a strong player on the economic scene, positioning itself as the Reference European Bank in Egypt. Aiming to become a leading innovation-driven sustainable bank, Cr&eacute;dit Agricole Egypt is committed to bring its international expertise to the local market to serve its clients and drive the sustainable development in line with Egypt&rsquo;s national priorities.
 
 
 With a universal customer-focused model, Cr&eacute;dit Agricole Egypt is &ldquo;a whole bank just for you&rdquo; serving the entire spectrum of customers: individuals, SMEs, enterprises, Corporate and public sector. Prioritizing its customers&rsquo; best interests, Cr&eacute;dit Agricole Egypt presents an extensive range of services, tailored financial solutions and the sound advice, to accompany its clients in their walk of life. Awarded most innovative bank in Egypt, convenience and distinguished customer experience is Cr&eacute;dit Agricole Egypt&rsquo;s endeavor to attain its customers&rsquo; satisfaction throughout its nationwide network of branches and its state-of-the-art fully-fledged platform of digital services. Furthermore, Cr&eacute;dit Agricole Egypt is in line with the world&rsquo;s digital transformation, encouraging and implementing an innovative environment to exceed its customers&rsquo; expectations.
 
 
 In addition, for being an active contributor to the local economy, the bank is committed to support the development of the Egyptian community and the respect of the environment.
 
 
 
 
 
 
 
 
 
 
 Duties &amp; Responsibilities:
 
 
 
 
 
 
 
 
 1. Product Ownership &amp; Governance
 
 
 <ul>
 <li>
 Own and manage the backlog of digital channel products and features.
 </li>
 <li>
 Translate business needs into detailed business requirements and product documentation.
 </li>
 <li>
 Prepare required product approval documents, risk assessments, compliance documents, and internal approval packages.
 </li>
 <li>
 Ensure all digital products and services comply with applicable regulatory and scheme requirements.
 </li>
 <li>
 Prepare and manage official regulatory correspondence and required documentation.
 </li>
 <li>
 Maintain and continuously update all product-related forms, processes, and procedures.
 </li>
 <li>
 Track product performance and contribute to achieving digital KPIs across channels.
 </li>
 <li>
 Prepare and monitor product-related investment cases, cost tracking, and profitability follow-up.
 </li>
 </ul>
 
 
 
 
 
 2. Stakeholder Management
 
 
 <ul>
 <li>
 Act as the focal point between business, technical teams, operations, compliance, risk, and other stakeholders.
 </li>
 <li>
 Ensure alignment between business requirements and technical implementation.
 </li>
 <li>
 Support commercial readiness and contribute to go-to-market activities when needed.
 </li>
 </ul>
 
 
 
 
 
 3. UAT &amp; Quality Assurance
 
 
 <ul>
 <li>
 Define UAT scope and ensure all prerequisites are in place according to the test plan.
 </li>
 <li>
 Design and review test scenarios covering all functional and business requirements.
 </li>
 <li>
 Coordinate and manage UAT cycles across related digital projects.
 </li>
 <li>
 Ensure adherence to quality standards and testing procedures.
 </li>
 <li>
 Act as final business verification prior to production release.
 </li>
 <li>
 Prepare formal UAT completion reports and provide sign-off based on defined acceptance criteria.
 </li>
 <li>
 Ensure production stability post-release and proper documentation closure.
 </li>
 </ul>
 
 
 
 
 
 4. Customer Support &amp; Operational Oversight
 
 
 <ul>
 <li>
 Take ownership of digital channel customer issues and follow through to resolution.
 </li>
 <li>
 Serve as a communication bridge between internal teams and support channels.
 </li>
 <li>
 Monitor ticketing systems and ensure timely resolution and proper updates.
 </li>
 <li>
 Monitor application ratings and reviews, address feedback, and maintain a strong digital presence.
 </li>
 <li>
 Prepare periodic reports highlighting recurring issues, trends, and improvement opportunities.
 </li>
 </ul>
 
 
 
 
 
 5. Continuous Improvement &amp; Analytics
 
 
 <ul>
 <li>
 Leverage insights from UAT, support cases, and customer feedback to propose enhancements and fixes.
 </li>
 <li>
 Identify potential risks and issues proactively.
 </li>
 <li>
 Analyze workflows and operational processes and recommend optimizations.
 </li>
 <li>
 Track customer satisfaction indicators and suggest service improvements.
 </li>
 <li>
 Develop and maintain analytical reports to support product decisions and future enhancements.
 </li>
 <li>
 Coordinate and distribute tasks within the team to ensure smooth execution and timely delivery.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications:
 
 
 
 
 
 
 
 
 Professional Background
 
 
 <ul>
 <li>
 3-6 years of experience in digital banking, fintech, or product management.
 </li>
 <li>
 Hands-on experience managing digital channels (Mobile, Internet Banking, Digital Assistants, etc.).
 </li>
 <li>
 Strong understanding of banking regulatory and compliance environment (preferably in Egypt).
 </li>
 </ul>
 
 
 
 
 
 Product &amp; Technical Knowledge
 
 
 <ul>
 <li>
 Solid experience in backlog management and requirement writing (BRD / User Stories).
 </li>
 <li>
 Familiarity with Agile methodology and UAT lifecycle management.
 </li>
 </ul>
 
 
 
 
 
 Analytical &amp; Business Skills
 
 
 <ul>
 <li>
 Ability to analyze product performance, customer feedback, and operational data.
 </li>
 <li>
 Experience preparing business cases, cost tracking, or ROI follow-up is a plus.
 </li>
 <li>
 Strong problem-solving and decision-making skills based on data.
 </li>
 </ul>
 
 
</div>

Digital Assistant Product Manager

noon

<div>
 
 
 Job title: Associate Product Manager
 
 
 
 
 Location: Noon Egypt, New Cairo
 
 
 
 
 Reporting to: Product Manager
 
 
 
 
 
 
 
 About noon
 
 
 
 noon, the region's leading consumer commerce platform. On December 12th, 2017, Noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. The noon ecosystem of services now includes marketplaces for food delivery, quick-commerce, fintech, and fashion. Noon is a work in progress; we&rsquo;re six years in, but only 5% done. Noon&rsquo;s mission: every door, every day.
 
 
 
 
 
 
 What you'll do:
 
 
 
 Team noon has some of the fastest, smartest, and hardest-working people we've encountered. With a young, aggressive, and talented team, we're driving major missions forward.
 
 
 
 
 
 Product Management lies at the crossroads of technology, business, and user experience. It involves the strategic planning, execution, and continuous improvement of products to meet and exceed customer needs, drive growth, and sustain competitive advantage.
 
 As a Product Manager
 
 , you will navigate through complex challenges, leveraging your technical background, analytical skills, and customer insights to deliver solutions that truly make a difference.
 
 
 
 
 
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Discovery process: engage continuously with users, stakeholders, designers, and engineering colleagues to discover and develop solutions that deliver significant product and business impact. Your goal is to create solutions that are valuable to users, usable in design, feasible from an engineering perspective, and viable for the business.
 </li>
 <li>
 Requirements and features development: gather and analyze feedback from customers, stakeholders, and your team to define requirements, features, and end products that align with noon&rsquo;s vision and goals.
 </li>
 <li>
 Technical knowledge: maintain a strong passion for technology, with knowledge in SQL, HTML/CSS, APIs, and understanding of your domain's architecture. Be familiar with the differences between backend and frontend technologies.
 </li>
 <li>
 User experience: work collaboratively with product designers to deliver intuitive and valuable customer experiences, understanding and contributing to UX practices.
 </li>
 <li>
 Documentation: write clear product requirement documents (PRDs) and user stories, ensuring all documentation is up to date and serves as a reliable source of information.
 </li>
 <li>
 Analytical: identify and understand the key user metrics and business KPIs of your domain. Build dashboards to monitor these KPIs and make data-backed decisions.
 </li>
 <li>
 Data-driven decision making: champion a data-driven approach to product development by leveraging both qualitative and quantitative research methods to uncover and address customer needs effectively.
 </li>
 <li>
 Performance tracking: define key performance indicators (KPIs) for user-facing commerce experiences, platforms, and services. Ensure accurate instrumentation for tracking progress against these goals, enabling informed decision-making and continuous improvement.
 </li>
 <li>
 Execution excellence: demonstrate outstanding capabilities in specifications, planning, development, reflection, measuring, learning, and communication. Your ability to execute flawlessly will be paramount.
 </li>
 <li>
 Rollout strategy: independently ship features and demonstrate their measured impact with minimal guidance. Develop rollout plans based on stakeholder input, ensuring all parties are aware of their roles and responsibilities. Coordinate with stakeholders throughout the rollout process and create necessary training materials or SOPs.
 </li>
 <li>
 Support engagement: be hands-on with support to gain insights into product usage and identify areas for improvement. Maintain an overview of your team/domain support SLAs.
 </li>
 <li>
 Commercial acumen: understand the commercial objectives of your domain and how it fits within the wider context of noon. Recognize the importance of aligning product solutions with business goals.
 </li>
 <li>
 Cross-functional collaboration: work alongside the growth, engineering, creative, and design teams to transform the product vision into tangible prototypes and mockups, ensuring that every product or feature launched exceeds user expectations.
 </li>
 <li>
 Agile team leadership: lead a cross-functional agile team, including engineers, product designers, and application support personnel, to deliver exceptional customer experiences that set the standard in the industry.
 </li>
 <li>
 Road mapping: collaborate with senior PMs to prioritize product decisions and manage the product roadmap with varying degrees of confidence over different time frames.
 </li>
 <li>
 Product strategy and evangelism: contribute to the long-term direction and strategy of the product, inspiring stakeholders and customers with the vision of the future.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Requirements:
 
 
 <ul>
 <li>
 Bachelors in Computer Science, Computer Engineering, Information Technology, Data Science or a similar field.
 </li>
 <li>
 Passion for product management: Show a deep understanding of the product development lifecycle and agile methodologies through studies, internships, or personal projects.
 </li>
 <li>
 Independent and self-directed: Navigate complex projects independently, showcasing problem-solving skills and ownership.
 </li>
 <li>
 Communication and influence: Possess exceptional skills in leading through influence and communicating technical issues to diverse audiences.
 </li>
 <li>
 Technical proficiency: Engage with technical aspects of product development, including analytics dashboards and understanding front-end tweaks.
 </li>
 <li>
 Bias for action: Favor action over inaction, learning by doing in the face of uncertainty.
 </li>
 <li>
 Taking initiative: Anticipate needs, think ahead, and take on work proactively.
 </li>
 <li>
 Resourcefulness: Identify what you need and actively seek answers, especially in a dynamic environment like Noon.
 </li>
 <li>
 Influence: Excel in persuading and guiding stakeholders and colleagues across disciplines from the start.
 </li>
 <li>
 Learning / growth mindset: Embrace constant learning and view setbacks as growth opportunities.
 </li>
 <li>
 Judgement / intuition: Make informed decisions and back them with rationale.
 </li>
 <li>
 Courage: Undertake new challenges and accept the risk of failure that comes with innovation.
 </li>
 <li>
 High agency: Overcome obstacles to achieve your objectives.
 </li>
 <li>
 Curiosity: Approach learning and work with humility, focusing on what&rsquo;s best for the problem, users, and product.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Who will excel?
 
 
 
 
 
 
 &lsquo;noon isn&rsquo;t for everyone. And that&rsquo;s okay.&rsquo; This is one of our core operating principles.
 
 
 
 
 
 We're looking for resourceful doers. Thinkers who are both creative and analytical. Problem solvers who are enthusiastic about delivering results. Our ideal candidate will be comfortable in a fast-paced, multi-tasked, high-energy and often ambiguous environment.
 
 
 
 
 
 If the above values resonate with you, then noon might be the place for you.
 
</div>

Associate Product Manager

<div>
 
 
 Job Summary:
 
 
 
 
 
 
 The AI Product Manager is responsible for defining, building, and scaling AI-powered products within TP&rsquo;s global product ecosystem. This role partners closely with AI Engineering, Data Science, Architecture, UX, and Business Units to translate business needs into secure, scalable, and high-impact AI solutions. The AI Product Manager owns product discovery, roadmap execution, and performance optimization, ensuring AI products deliver measurable outcomes such as efficiency gains, automation, and experience improvements. The role focuses on strong human-AI orchestration, responsible AI practices, and alignment with TP&rsquo;s AI strategy.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 
 AI Product Strategy &amp; Roadmap Execution:
 
 
 
 
 
 <ul>
 <li>
 Contribute to the definition and execution of AI product roadmaps across horizontal and vertical solutions.
 </li>
 <li>
 Translate business problems into clear AI product requirements, user stories, and success metrics.
 </li>
 <li>
 Prioritize features and initiatives based on impact, feasibility, and strategic alignment.
 </li>
 </ul>
 
 
 
 
 
 End-to-End AI Product Lifecycle Ownership:
 
 
 
 
 
 <ul>
 <li>
 Own the product lifecycle from discovery and experimentation to launch, monitoring, and continuous improvement.
 </li>
 <li>
 Partner with engineering and data teams to validate AI feasibility, model selection, and orchestration approaches.
 </li>
 <li>
 Ensure products are scalable, secure, explainable, and production-ready.
 </li>
 </ul>
 
 
 
 
 
 Cross-Functional Delivery:
 
 
 <ul>
 <li>
 Work closely with AI Engineering, Architecture, Data Science, UX, PMO, and Business Units to deliver AI solutions on time and at quality.
 </li>
 <li>
 Act as the primary product point of contact for assigned AI initiatives.
 </li>
 <li>
 Support adoption through clear documentation, enablement materials, and stakeholder alignment.
 </li>
 </ul>
 
 
 AI Performance &amp; Business Impact:
 
 
 
 
 
 <ul>
 <li>
 Define and track product KPIs such as AHT reduction, automation rate, CSAT improvement, and cost efficiency.
 </li>
 <li>
 Analyze performance data and user feedback to inform product iterations and enhancements.
 </li>
 <li>
 Support ROI measurement and value realization for AI initiatives.
 </li>
 </ul>
 
 
 
 
 
 Responsible &amp; Ethical AI:
 
 
 
 
 
 <ul>
 <li>
 Ensure AI products comply with security, data privacy, and responsible AI governance standards.
 </li>
 <li>
 Collaborate with Legal, Security, and Compliance teams during product design and deployment.
 </li>
 <li>
 Promote transparency, explainability, and human-in-the-loop design principles.
 </li>
 </ul>
 
 
 
 
 
 Market &amp; Technology Awareness:
 
 
 
 
 
 <ul>
 <li>
 Stay informed on AI trends (LLMs, NLP, multimodal models, MCP, orchestration) relevant to assigned products.
 </li>
 <li>
 Apply emerging AI capabilities pragmatically to enhance existing products and use cases.
 </li>
 </ul>
 
 
 
 
 
 Job Requirement:
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or master&rsquo;s degree in computer science, Data Science, Engineering, Business Administration, or a related field.
 </li>
 <li>
 MBA, MSc in AI/ML, or equivalent executive program preferred.
 </li>
 <li>
 4&ndash;6 years of experience in
 
 Product Management, with at least 2&ndash;3 years working on AI or ML-driven products.
 
 </li>
 <li>
 Hands-on experience
 
 delivering AI solutions in enterprise or digital transformation environments.
 
 </li>
 <li>
 Strong experience working with cross-functional technical and business teams in global organizations.
 </li>
 <li>
 Experience
 
 integrating AI technologies into enterprise ecosystems (e.g., Azure AI Foundry, OpenAI, Genesys, ServiceNow, Salesforce).
 
 </li>
 <li>
 Demonstrated ability to drive
 
 AI product delivery and measurable business outcomes as an individual contributor.
 
 </li>
 <li>
 Solid understanding of
 
 AI concepts (LLMs, NLP, multimodal models, MCP, prompt engineering, model orchestration).
 
 </li>
 <li>
 Familiarity with
 
 AI platforms and MLOps environments (Azure, AWS, Vertex, etc.).
 
 </li>
 <li>
 Proficiency in
 
 Agile/Scrum methodologies and product tools (Jira, Aha!, Confluence).
 
 </li>
 <li>
 Strong analytical skills to interpret product performance data and user insights.
 </li>
 </ul>
</div>

AI Product Manager

Talent 360 ME

<div>
 
 REME-D is looking for Assistant Sales Manager
 
 
 
 Location : New Cairo
 
 
 Industry : Health and human services.
 
 
 
 Job Summary:
 
 
 
 The Assistant Sales Manager will play a key role in supporting the Sales Manager and acting as the main coordination link between the Sales Manager and the sales team. This role requires strong sales background, leadership potential, and excellent organizational skills.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Act as a communication bridge between the Sales Manager and the sales team.
 </li>
 <li>
 Follow up on sales targets and team performance.
 </li>
 <li>
 Organize sales reports, pipelines, and client data.
 </li>
 <li>
 Support in setting sales plans and strategies.
 </li>
 <li>
 Coordinate meetings, schedules, and sales activities.
 </li>
 <li>
 Assist in onboarding and guiding new sales team members.
 </li>
 <li>
 Ensure smooth workflow and resolve internal sales challenges.
 
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 3&ndash;5 years of experience in Sales (preferably in medical devices, laboratory tools, or related industry).
 </li>
 <li>
 Strong leadership and team coordination skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 High organizational and follow-up abilities.
 </li>
 <li>
 Ability to handle reporting and performance tracking.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or related field.
 </li>
 </ul>
</div>

Assistant Sales Manager

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Organize the transition to 3pl, manage relations, and secure Talabat with Egypt best practices.
 </li>
 <li>
 Accountable for the overall demand planning/replenishment of Tmart stores and warehouses in Egypt and the performance of the direct reports
 </li>
 <li>
 Managing stock amounting to AED 20M while ensuring the issuance of ~ 8,000 POs weekly for stores and DC
 </li>
 <li>
 Ensuring timely and accurate analysis and reporting of inventory and purchase forecasts
 </li>
 <li>
 Provides DP/ replenishment insights and plans/ initiatives to keep availability at par with the management's business plan, accountable for the holding stock value, supplier service level. Aging stock optimization
 </li>
 <li>
 Ability to provide solutions and initiatives to solve problems with stocks in the warehouse and stores
 </li>
 <li>
 Guidance to store supervisors and admins to ensure smooth workflow
 </li>
 <li>
 Works closely and guide the commercial and operations pro-actively to ensure supplies and suppliers are not affected.
 </li>
 <li>
 Leading a team of 4 Demand planners
 </li>
 </ul>
</div>

Assistant Manager Demand Planning

Grifols Egypt for Plasma Derivatives (GEPD)

<div>
 
 Job Objective:
 
 
 
 Regulatory Affairs Senior Manager is the responsible for any communication and coordination with EDA , European Medicines Agency (EMA) and/or other International Health Authorities (as required).
 
 
 Liaison and support between regulatory bodies and operating divisions of the company. Responsible for reviewing and managing the regulatory function by ensuring compliance with (EDA), European Medicines Agency (EMA) and other International Health Authorities (as required), regulations and guidelines to obtain and maintain the corresponding approvals for any GMP area, including Plasma Supply Chain, Manufacturing facility, Exportation / Importation for plasma and/or Final Product in Egyptian Market or others (as required).
 
 
 
 Key responsibility:
 
 
 
 <ul>
 <li>
 Communication with local and international Health Authorities. Support, communication and coordination (as necessary) with local Health Authorities for Plasma Supply chain and Manufacturing facilities for the process of licensing, certification, exportation, importation, and finished product release.
 </li>
 <li>
 Ensure that applicable Health Authorities guidelines, rules and regulations are applied up to date, covering plasma or finished products or GMP sites and regulatory processes.
 </li>
 <li>
 Review and manage the licensing and GMP certification regulatory process for Plasma supply chain and manufacturing. Ensure any submissions related to local and international Health Authority are performed on time for initial licensing and renewal (if applicable) to maintain valid license and/ or certification is maintained in all facilities per existing regulations.
 </li>
 <li>
 Review all the documentations prepared to be submitted to EDA , International Health Authorities and any Certification entities.
 </li>
 <li>
 Change notification to Local and International Health Authorities.
 </li>
 <li>
 Change notification and customers related to Change Control implementation.
 </li>
 <li>
 To assist Direct Manager in any assigned duties.
 </li>
 <li>
 Manage Regulatory Affairs Area to ensure compliance with the above-mentioned points.
 
 
 
 </li>
 </ul>
 
 Academic &amp; Professional Experience Required
 
 
 
 <ul>
 <li>
 Bachelor s Degree in Health-related Sciences, preferably pharmaceutical area.
 </li>
 <li>
 Post-Graduate Certification in Quality Management.
 </li>
 <li>
 Knowledge of cGMP requirements preferred.
 </li>
 <li>
 Minimum of 4 years of Management or technical leadership experience is required.
 </li>
 <li>
 Minimum of 8 years of related experience in Regulatory Affairs field, including Pharma
 </li>
 <li>
 Manufacturing background, and Final Product importation and exportation experience.
 </li>
 <li>
 Preferably with experience on EMA Regulatory requirements and submissions.
 
 </li>
 </ul>
</div>

Regulatory Affairs Sr. Manager

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title:
 
 eCommerce Specialist
 
 
 
 Reports To:
 
 MT Manager
 
 
 
 Business Unit:
 
 Commercial
 
 
 
 Function:
 
 Sales
 
 
 
 Grade: L05
 
 
 
 
 Location:
 
 EGYPT
 
 
 
 
 
 
 Operating Context
 
 
 
 The eCommerce Specialist &ndash; Egypt operates within the NEA Business Unit structure, reporting directly to the MT Manager - Egypt. The role supports the digital acceleration agenda of the Egypt market, ensuring profitable growth across eCommerce and omni-channel platforms.
 
 
 Egypt represents a fast-evolving digital retail landscape characterized by:
 
 <ul>
 <li>
 Rapid growth of online retail channels
 </li>
 <li>
 Increasing competition for digital shelf visibility
 </li>
 <li>
 Strong price sensitivity and promotional intensity
 </li>
 <li>
 Growing importance of digital marketing and data analytics
 </li>
 </ul>
 
 The role requires strong commercial discipline, analytical capability, and hands-on digital execution within an FMCG environment.
 
 
 
 
 
 
 Purpose of the Job
 
 
 
 The eCommerce Specialist is responsible for driving revenue growth, optimizing digital presence, and managing end-to-end performance of key eCommerce accounts in Egypt. The role ensures profitable growth, enhanced online customer experience, strong digital execution, and effective cross-functional collaboration aligned with commercial and governance standards.
 
 
 
 
 
 
 Key Roles and Responsibilities
 
 
 
 
 Business &amp; Revenue Growth
 
 
 <ul>
 <li>
 Drive revenue growth across all assigned eCommerce accounts in Egypt.
 </li>
 <li>
 Support the development and execution of digital sales strategy in line with AOP.
 </li>
 <li>
 Manage account-level P&amp;L, forecasting, and profitability.
 </li>
 <li>
 Monitor performance versus targets and implement corrective actions where needed.
 </li>
 </ul>
 
 
 Account &amp; Portal Management
 
 
 <ul>
 <li>
 Manage end-to-end relationship with assigned online retail partners.
 </li>
 <li>
 Oversee portal operations including product listings, pricing, content accuracy, and promotional activations.
 </li>
 <li>
 Ensure timely execution of trade plans and digital campaigns.
 </li>
 <li>
 Optimize assortment, availability, and digital shelf positioning.
 </li>
 </ul>
 
 
 Digital Marketing &amp; Optimization
 
 
 <ul>
 <li>
 Lead SEO initiatives to enhance product discoverability and conversion.
 </li>
 <li>
 Support digital marketing campaigns to drive traffic and sales.
 </li>
 <li>
 Monitor campaign performance and optimize ROI.
 </li>
 <li>
 Collaborate on CRM, social media, and online brand activation initiatives.
 </li>
 </ul>
 
 
 Customer Experience &amp; Complaint Handling
 
 
 <ul>
 <li>
 Ensure optimized product content, images, and descriptions.
 </li>
 <li>
 Act as primary owner of eCommerce-related complaints across all digital channels.
 </li>
 <li>
 Investigate customer dissatisfaction cases and implement corrective actions.
 </li>
 <li>
 Ensure high standards of customer satisfaction and timely issue resolution.
 </li>
 </ul>
 
 
 Analytics &amp; Reporting
 
 
 <ul>
 <li>
 Analyze sales trends, promotional effectiveness, and customer behavior.
 </li>
 <li>
 Build and maintain dashboards for daily operations and performance tracking.
 </li>
 <li>
 Provide actionable insights and performance reports to management.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Marketing, Supply Chain, and Customer Service teams.
 </li>
 <li>
 Support development of omni-channel and digital growth initiatives.
 </li>
 <li>
 Coordinate product launches and promotional rollouts in digital channels.
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators (KPIs)
 
 
 
 Revenue growth versus target in Egypt
 
 
 Achievement of sales forecast and profitability targets
 
 
 Digital marketing ROI and campaign effectiveness
 
 
 Improvement in conversion rate and traffic growth
 
 
 Accuracy of forecasting and reporting
 
 
 Digital shelf compliance and product availability
 
 
 Complaint resolution time and customer satisfaction
 
 
 Contribution to omni-channel growth strategy
 
 
 
 
 
 
 Travel Requirements
 
 
 
 Minimal travel within Egypt (as required).
 
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 Experience
 
 
 
 2&ndash;5 years of experience in eCommerce or digital sales roles.
 
 
 Experience within FMCG / Beverage industry preferred.
 
 
 Experience managing online retail accounts and digital marketing initiatives.
 
 
 
 
 
 
 Knowledge
 
 
 
 Strong understanding of eCommerce operations and portal management.
 
 
 Knowledge of SEO, digital marketing, CRM, and performance analytics tools.
 
 
 Understanding of pricing, trade investment, and promotional planning.
 
 
 Fluent in English; Arabic preferred.
 
 
 
 
 
 
 Qualifications
 
 
 
 Bachelor&rsquo;s Degree in Sales, Marketing, Business Administration, or related field
 
 
 OR equivalent professional experience.
 
 
 
 
 
 
 Accountability Indicators
 
 
 
 Achievement of digital revenue and profitability targets
 
 
 Effective management of trade investments and marketing budgets
 
 
 Accurate forecasting and performance reporting
 
 
 Optimized digital presence and product visibility
 
 
 High customer satisfaction standards
 
 
 Compliance with commercial and governance policies
 
 
 
</div>

Ecommerce Specialist

Explore 400+ Assistant product manager in Cairo this March. Find roles across top companies and apply now to boost your career.