operations manager

executive assistant

assistant manager

events sales manager

f&b service manager

assistant service manager

Raffles

<div>Company Description 
#BeLimitless
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor&rsquo;s limitless possibilities.
By joining an Accor brand, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Do what you love; care for the world; dare to challenge the status quo! #BELIMITLESS 
Job Description 
The Assistant Security Manager supports the Security Manager and the Director of Security in ensuring a safe and secure environment for guests, colleagues, contractors, and hotel assets. The role oversees daily security operations, emergency preparedness, risk management, and compliance with local regulations and brand standards, maintaining the service expectations of Raffles and Fairmont.
Key Responsibilities<ul><li>
Assist in managing all day-to-day security operations across both properties</li><li>
Supervise and deploy security personnel effectively across hotel premises</li><li>
Conduct routine patrols and inspections to safeguard property and assets</li><li>
Monitor CCTV systems, access control systems, and other security technologies</li><li>
Ensure smooth coordination between security, front office, engineering, and other departments</li><li>
Assist in developing and implementing security policies, procedures, and emergency response plans</li><li>
Conduct risk assessments and recommend preventive measures</li><li>
Lead investigations into incidents, accidents, or breaches and prepare detailed reports</li><li>
Ensure compliance with Qatar&rsquo;s local laws and safety regulations</li><li>
Coordinate fire drills, evacuation procedures, and crisis response training</li><li>
Act as Duty Manager in emergency situations when required</li><li>
Liaise with local authorities (Police, Civil Defence, Ambulance Services)</li><li>
Train, mentor, and develop the security team</li><li>
Conduct regular briefings and performance evaluations</li><li>
Promote a culture of vigilance, professionalism, and guest-centric security service</li><li>
Ensure VIP protection protocols are implemented when required</li><li>
Maintain discretion and confidentiality in high-profile situations</li><li>
Protect hotel reputation by maintaining high ethical standards</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s degree in Security Management, Criminal Justice, or related field preferred.</li><li>
Minimum 5 years of security experience in a luxury hotel and/or resort</li><li>
Prior leadership experience</li><li>
Knowledge of CCTV systems, fire &amp; life safety systems, and access control technologies</li><li>
Strong understanding of local regulations in Qatar</li><li>
Excellent leadership, communication, and report-writing skills</li><li>
Proficiency in English; Due to the nature of the role, Arabic is an advantage</li></ul></div>

Assistant Security Manager

Kasimy Trading and Building Materials

An Assistant Manager supports the Manager by overseeing daily operations, supervising staff, and ensuring smooth business performance while contributing to team development and customer satisfaction. Key ResponsibilitiesSupervision and Leadership: Assistant Managers oversee employees, delegate tasks, monitor performance, and provide coaching to improve team productivity and development. They act as a bridge between frontline staff and senior management, stepping in to lead operations when the Manager is unavailable. Operational Support: They assist in implementing company policies, managing workflows, and ensuring compliance with safety and quality standards. This includes inventory management, merchandising, and maintaining operational efficiency. Customer Service: Handling customer inquiries, resolving complaints, and ensuring a positive client experience are central to the role. Assistant Managers often train staff on customer service best practices and may interact directly with clients. Administrative Duties: Responsibilities include scheduling employees, preparing reports, monitoring budgets, and assisting with financial procedures such as cash handling and bank deposits. They may also support HR functions, including hiring, onboarding, and performance reviews. Sales and Marketing Support: In retail or service industries, Assistant Managers may help with sales initiatives, promotional campaigns, and merchandising to drive business growth.Required Skills and Qualifications<ul><li>Leadership and Team Management: Ability to motivate, guide, and develop staff effectively.</li><li>Communication: Strong verbal and written skills for interacting with employees, customers, and management.</li><li>Problem-Solving: Quick decision-making and conflict resolution skills to handle operational challenges.</li><li>Organizational Skills: Efficiently manage multiple tasks, schedules, and priorities. 1</li><li>Customer Focus: Commitment to delivering high-quality service and resolving issues satisfactorily.</li><li>Technical Skills: Familiarity with inventory systems, point-of-sale software, and data analysis tools may be required, especially in modern retail or corporate environments.</li><li>Typical Qualifications:</li><li>A high school diploma or equivalent is usually required, with prior experience in supervisory or senior staff roles preferred. Some industries may require additional certifications or training programs.</li></ul>Job Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>ASSISTANT MANAGER: 3 years (Required)</li></ul>License/Certification:<ul><li>QATAR DRIVER'S LICENSE (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>

ASSISTANT MANAGER

Wyndham Hotels & Resorts EMEA

<div>
 
 Summary
 
 
 
 The Executive Housekeeper, reporting directly to the General Manager, is responsible for the hotel&rsquo;s commercial, quality and people performance in Housekeeping department. The incumbent will combine strategic thought and planning which will enhance the growth and profitability of the department.
 
 
 The Executive Housekeeper will ensure to deliver the following business objectives subject to the budget and annual targets: departmental cost, guest satisfaction score (OSAT), quality audit score (QA), employee engagement and departmental Health &amp; Safety audit compliance.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensures the highest possible standard of cleanliness and standards of all guest rooms and public areas.
 </li>
 <li>
 Ensured 100% compliance with brand standards.
 </li>
 <li>
 Managing the payroll, linen and other departmental costs in accordance of business demand and departmental budget.
 </li>
 <li>
 Carries out monthly linen inventory.
 </li>
 <li>
 Continuously evolve / improve departmental SOPs and productivity of the department.
 </li>
 <li>
 Schedule&rsquo;s routine inspections of all housekeeping areas (rooms and public) by/with the Assistant Executive Housekeeper and Housekeeping Supervisors to ensure that the furnishing, facilities and equipment are clean and in good repair.
 </li>
 <li>
 Supervises outside contractors to ensure contractual compliance.
 </li>
 <li>
 Ensures service standards are consistently reviewed and monitored, and in compliance with Wyndham brand standards and 3rd party inspection standards.
 </li>
 <li>
 Ensures departmental health and safety compliance.
 </li>
 <li>
 Maintains appropriate standards for dress, hygiene, uniforms, appearance, and conduct of housekeeping team members.
 </li>
 <li>
 Is responsible for all flower arrangements placed in the public areas and rooms.
 </li>
 <li>
 Ensures that all daily VIP rooms, special request rooms long stay guest for arrivals are inspected personally.
 </li>
 <li>
 Implementing assigned task during emergencies such as fire, power failure and natural disaster.
 </li>
 <li>
 Liaises with the hotels contracted company for pest control to ensure that an effective program is instituted and supervised.
 </li>
 <li>
 Ensure all guests and internal stakeholders receive prompt and courteous service.
 </li>
 <li>
 Inspects guest and public areas on a regular basis to ensure that the furnishings, facilities, and equipment are clean and in good repair.
 </li>
 <li>
 Manages spring cleaning schedules and follow up on all machinery linked to Housekeeping/Laundry.
 </li>
 <li>
 Makes recommendations regarding the upkeep of furnishings, facilities, and equipment, ensuring they are clean and in good repair.
 </li>
 <li>
 Informs other departments of the housekeeping matters that concern them, particularly the Engineering, Front Office, and the Food and Beverage Department. Maintains open channels of communication with other Department Heads and the Operations Manager/Director of Operations/ Executive Assistant Manager/General Manager.
 </li>
 <li>
 Responsible for effective People leadership of the housekeeping team, involving recruitment and onboarding of new team members, driving team member engagement, coaching, training, continuous performance management (regular 1:1 conversations), and managing employee relations in conjunction with HR.
 </li>
 <li>
 To conduct or chair regular communication meetings with team(s) and actively participate in relevant business meetings to facilitate effective communication.
 </li>
 <li>
 Acting as a role model for the Count On me Service culture.
 
 
 </li>
 </ul>
 It is not the intent of this Job Description to cover all aspects of the position but to highlight the most important areas of responsibility.
 
 
 
 KEY COMPETENCIES
 
 
 
 Alongside with the fundamentals of the brand service culture, the incumbent will be required to demonstrate the below competencies:
 
 
 <ul>
 <li>
 Excellent communication
 </li>
 <li>
 Operations Management
 </li>
 <li>
 Leadership
 </li>
 <li>
 Business Acumen
 </li>
 <li>
 Exceptional service delivery
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Planning &amp; organisation
 </li>
 <li>
 Teamwork
 </li>
 <li>
 Ability to work in a multi-tasking and multi-cultural environment
 </li>
 <li>
 Self-motivation
 </li>
 <li>
 Flexibility
 
 
 </li>
 </ul>
 
 BACKGROUND
 
 
 
 <ul>
 <li>
 Minimum 1.5 years&rsquo; experience as an Assistant Housekeeper Manager/ Executive Housekeeper within a similar-sized hotel
 </li>
 <li>
 Experience from a international hotel brand is an advantage
 </li>
 <li>
 Proficiency in Opera Cloud
 </li>
 <li>
 Language requirement:&hellip;&hellip;..(Basic / conversational / professional / native)
 </li>
 <li>
 Eligibility to work in &hellip;&hellip;&hellip;&hellip;&hellip;(Country) (Unless visa sponsorship is offered)
 </li>
 <li>
 Diploma or vocational training in hospitality is an advantage
 </li>
 </ul>
</div>

Executive Housekeeper

Hilton

<div>Assistant Reservations Manager - Waldorf Astoria Doha Lusail
An Assistant Reservations Manager supports the Reservations team in achieving occupancy targets/levels as identified in the annual budget and marketing plan for Reservations. 
 
 
What will I be doing? 
The Assistant Reservations Manager will work with the Sales and Events Teams to develop future and repeat business opportunities. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Maximise occupancy levels by reviewing and revising revenue strategies together with the Reservations Manager</li>
<li>Work with the Sales and Events Teams to maximise corporate and group rates</li>
<li>Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Ensure Team Members are developed effectively and generate a culture of high quality standards for relationship building, customer service, selling techniques, and billing and processing contracts</li>
<li>Build strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively</li>
<li>Assist in the recruiting, managing, training and developing of the Team</li>
</ul>What are we looking for? 
An Assistant Reservations Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience with reservations in the hotel/leisure sector</li>
<li>Strong leadership skills to effectively manage and motivate a high-performing team positioned to exceed targets</li>
<li>Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Excellent selling capabilities and the ability and desire to coach selling techniques to Team Members</li>
<li>Excellent organisation and planning skills</li>
<li>Accountable and resilient</li>
<li>Flexibility to respond to a range of different work situations</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Knowledge of the hotel property management systems</li>
<li>Previous experience in the same or similar role</li>
<li>Relevant degree, in a business discipline, from an academic institution</li> 
</ul> 
 
What will it be like to work for Hilton? 
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World&rsquo;s Best Workplaces.
We support the mental and physical wellbeing of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton Team Member Travel discount program. Hilton prioritizes understanding and integrating our Team Members&rsquo; unique perspectives and voices&mdash;along with those of our Guests, Owners, Suppliers, and Partners&mdash;to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it&rsquo;s like to be on Team Hilton!
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions of his or her role, and to receive other benefits and privileges of employment. Please contact us to request accommodation.</div>

Assistant Reservations Manager - Waldorf Astoria Doha Lusail

AN global For Travel Services

Assistant Manager &ndash; Maintenance CompanyLocation: Doha, Qatar Reports to: General Manager / Managing DirectorRole SummaryResponsible for managing and coordinating all company departments, ensuring smooth daily operations, performance efficiency, and client satisfaction.Key ResponsibilitiesOperations Management<ul><li>Oversee daily maintenance operations (MEP, HVAC, civil, etc.)</li><li>Monitor job scheduling and service quality</li><li>Ensure timely completion of work and SLA compliance</li><li>Handle urgent and emergency service coordination</li></ul>Department Management<ul><li>Supervise Operations, HR, Finance, Procurement, and Logistics</li><li>Ensure proper communication between departments</li><li>Conduct regular internal meetings</li></ul>Staff Supervision<ul><li>Monitor supervisors, engineers, and technicians</li><li>Approve manpower allocation and shift planning</li><li>Support recruitment and performance monitoring</li></ul>Financial &amp; Administrative Control<ul><li>Monitor operational expenses and budgets</li><li>Approve purchase requests and quotations</li><li>Maintain reports and company documentation</li></ul>Client &amp; Vendor Relations<ul><li>Attend client meetings</li><li>Handle complaints and escalations</li><li>Coordinate with suppliers and subcontractors</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree (Engineering / Business Administration preferred)</li><li>Female candidate required</li><li>Fluent in English and Arabic (mandatory)</li><li>Must have valid QID (Qatar ID)</li><li>Strong leadership and organizational skills</li><li>Valid Qatar Driving License preferred</li></ul>Send your Cv on Email: Facesactive@gmail.comJob Type: Full-time

Assistant Manager

Apparel Group

<div>
 
 Position Objective
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility
 
 
 
 Customer Service:
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

Accor

<div>Company Description 
From high-octane lobby socialising to events, celebrations, and business conclaves, every venue pulses to the electric Mondrian beat. With food and nightlife venues spread across eight different locations on the property, there is nothing like Mondrian Doha in the entire region. 
Job Description 
How your day looks like:<ul><li>
Be responsible for spa treatment consultations and identification of possible contraindications.</li><li>
Be responsible for performing beauty therapy treatments, massage and body therapy treatments and specialized treatments for the members and guests to the required standard and provide guests with home-care well-being program.</li><li>
Be responsible for after care advice for the member of guest</li><li>
Be responsible for achieving retail sales</li><li>
Ensure that all treatment rooms and therapy back of house areas are maintained to high standards of cleanliness and hygiene</li><li>
Ensure that all equipment is serviced as part of a preventative maintenance program</li><li>
Carry out spa tours and spa consultations with guests and members, giving personalized advice and promote facilities, treatments and products</li><li>
Assist during spa promotions and events</li><li>
Assist with marketing and public relations</li><li>
Have complete knowledge and understanding of all services and products offered</li><li>
Uphold the standards of sanitation and sterilization as directed by law and the spa&rsquo;s policies and procedures</li><li>
Perform prep work, properly clean and restock room as required</li><li>
Actively promote the spa, treatments, services and retail, as well as programs, promotions and/or discounts available</li><li>
Handle guests&rsquo; questions and concerns professionally and courteously</li><li>
Possess the ability to work without direct supervision</li><li>
Assist in all areas of spa operation as requested by management</li><li>
Communicate to management any and all occurrences involving staff or guests in the spa that require attention</li><li>
Ensure correct records are kept for member and guest visits, treatments and purchases</li><li>
Ensure correct information is recorded for stock control in accordance with the Senior Therapist</li><li>
Be responsible for treatment laundry stock inventory and security</li><li>
Ensure that all potential and real hazards are reported immediately and rectified</li><li>
Ensure that all staff within the department works in a manner, unlikely to give risk of harm or injury to themselves or others.</li></ul>
SPA &amp; RETAIL SALES<ul><li>
Responsible for achieving retail sales targets as set by the Director of Spa.</li><li>
Ensure aftercare recommendations are made at the end of every treatment, linking with client concerns and offering to prepare products at reception for purchase.</li><li>
Participate in standard operating procedures for ESPA' s Active Retail.</li><li>
Encourage clients to return to the spa by recommending an ongoing treatment program and cross selling the other business centers in the spa. Maintain a sound knowledge of all treatments, packages and any promotions.</li><li>
Participate in demonstrations / events as required.</li><li>
Ensure that daily sales figures are accurately recorded.</li><li>
Assist Assistant Spa manager in monitoring therapist targets and provide motivation and training where necessary.</li></ul>
TREATMENT STANDARDS / OPERATIONS<ul><li>
Perform all treatments to an exceptional standard, as per the ESPA protocols and standards taught in training, whilst tailoring to the client's specific needs.</li><li>
Update own knowledge of products and treatment brand standards, outside of formal training by ESPA.</li><li>
Carry out an in-dept consultation with each client prior to treatment, ensuring medical history and concerns are identified.</li><li>
Perform treatments for VIP's and journalists as required and to the highest standard.</li><li>
Performing opening and closing procedures; Reporting maintenance issues.</li><li>
Support Assistant Spa manager by helping with stock control, stock takes and orders as requested.</li><li>
Provide a warm welcome to clientele whilst striving to provide outstanding service.</li><li>
Maintain the highest standard of quest service by following ESPA protocols and displaying genuine care and attention to detail.</li><li>
Consistently record guest preferences, accurately updating guest profiles and communicating any relevant information to colleagues.</li><li>
Ensure confidentiality at all times including data protection, medical details and any information provided in confidence by the client.</li><li>
Report any guest complaints to the Director of Spa or Duty Manager.</li></ul></div>

Senior Spa Therapist

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