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assistant supervisor service quality

DP World

<div>
 
 
 JOB PURPOSE
 
 
 
 To assist in supervising cargo examination operations with a strong focus on supporting quality assurance, minimizing damage, and contributing to process improvement. The Assistant Supervisor works closely with the Quality Foreman and Service Quality Supervisor to ensure cargo handling activities whether manual or equipment-based are conducted safely, efficiently, and in compliance with established procedures. Through regular inspections and hands-on support, this role helps maintain service standards, ensures proper documentation of quality checks, and promotes continuous improvement across cargo examination processes.
 
 
 
 
 
 
 KEY ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Assist the Supervisor and Quality Foreman in overseeing cargo stripping, repacking, and lashing operations.
 </li>
 <li>
 Conduct regular spot checks during cargo examination activities to ensure compliance with handling procedures.
 </li>
 <li>
 Support in verifying proper handling of fragile, hazardous, and oversized cargo.
 </li>
 <li>
 Monitor equipment usage (e.g., forklifts, cranes) and report unsafe practices or malfunctions.
 </li>
 <li>
 Report deviations from SOPs and support in implementing corrective actions.
 </li>
 <li>
 Provide guidance and support to the quality team to maintain service standards.
 </li>
 <li>
 Deliver on-the-job coaching to labor teams on proper cargo-handling techniques.
 </li>
 <li>
 Participate in daily briefings to reinforce quality and safety priorities.
 </li>
 <li>
 Promote awareness of quality culture and customer service best practices.
 </li>
 <li>
 Ensure compliance with company policies, customs regulations, and health &amp; safety standards.
 </li>
 <li>
 Collaborate with operations teams to escalate and resolve quality-related issues.
 </li>
 <li>
 Contribute to SOP reviews and suggest improvements based on operational feedback.
 </li>
 <li>
 Maintain inspection logs and assist in preparing daily/weekly quality reports.
 </li>
 <li>
 Support in analyzing damage reports and assist in implementing preventive measures.
 </li>
 <li>
 Ensure repacking quality and secure lashing under supervision to minimize cargo damage.
 </li>
 <li>
 Coordinate with the Quality Foreman to optimize repacking and reduce excess cargo.
 </li>
 <li>
 Escalate exceptional cases and operational challenges to the Supervisor.
 </li>
 <li>
 Assist in training yard supervisors and foremen on quality procedures.
 </li>
 <li>
 Participate in audits of repacked and stripped containers.
 </li>
 <li>
 Support compliance with safety, environmental, and customs requirements.
 </li>
 <li>
 Assist in tracking and validating charges related to cargo examination and VAS.
 </li>
 <li>
 Ensure proper documentation and billing support for rendered services.
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATIONS, EXPERIENCE AND SKILLS
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or diploma in Logistics, Supply Chain, Quality Management, or related field.
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in cargo handling operations, quality control, or terminal supervision.
 </li>
 <li>
 Strong knowledge of safe cargo handling techniques and equipment operation.
 </li>
 <li>
 Familiarity with customs examination processes and port terminal procedures is an advantage.
 </li>
 <li>
 Proven background in process improvement and lean management.
 </li>
 <li>
 Leadership and decision-making skills to drive quality initiatives.
 </li>
 <li>
 Excellent communication and coordination abilities.
 </li>
 </ul>
</div>

Assistant Supervisor - Service Quality

HamdanGlobal

Hiring Mechanical Technicians for one of Global Manufacturing Company across multiple locations in KSA (Jeddah/Riyadh/Dammam)Key Responsibilities:&middot; Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs.&middot; Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools.&middot; Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field.&middot; Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor.&middot; Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens.&middot; Identifies additional service opportunities with customer. Completes training in line with skill and business requirements.&middot; Maintains service vehicle and tools for cleanliness and proper operation.&middot; Ensure adherence to all relevant Health Safety &amp; Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.Job Type: Full-timePay: ﷼6,000.00 - ﷼7,000.00 per monthApplication Question(s):<ul><li>Do you have experience with Diesel Engine &amp; Generators ?</li><li>Where are you from ?</li></ul>Experience:<ul><li>Mechanical Technician: 5 years (Required)</li></ul>License/Certification:<ul><li>Diploma in Mechanical background (Required)</li></ul>

Mechanical Technician

Al Madar Holding W.L.L.

Job Title: Assistant Chef x 3/4Location: Taif, KSA Employment Type: Full-TimeJob OverviewWe&rsquo;re looking for skilled and motivated Assistant Chefs / Line Cooks to support our kitchen in a fast-paced trampoline park environment. You&rsquo;ll help prepare and cook a multi-cuisine menu, including pasta, pizza, burgers, Arabic dishes, and more, ensuring consistency, quality, and speed while maintaining strict hygiene and safety standards.Key Responsibilities<ul><li>Assist in preparing and cooking menu items across multiple cuisines</li><li>Follow recipes and plating instructions to maintain quality and presentation</li><li>Support the Head Chef in daily kitchen operations</li><li>Prepare ingredients, portion, and organize supplies for service</li><li>Maintain high standards of cleanliness, hygiene, and food safety</li><li>Assist with stock rotation, inventory checks, and minimizing food waste</li><li>Collaborate with team members to ensure smooth service during peak times</li><li>Help set up and clear down the kitchen before and after shifts</li></ul>Job Requirements<ul><li>Previous kitchen, line cook, or food prep experience preferred</li><li>Experience with multi-cuisine food preparation is an advantage</li><li>Knowledge of food safety and hygiene standards</li><li>Ability to work flexible shifts, including evenings, weekends, and holidays</li><li>Physically able to work in a fast-paced kitchen environment</li></ul>Required Skills<ul><li>Strong culinary skills and attention to detail</li><li>Ability to follow instructions and work under pressure</li><li>Teamwork and communication skills</li><li>Time management and multitasking ability</li><li>Positive attitude, reliability, and willingness to learn</li></ul>Why Join Us?<ul><li>Gain experience cooking a diverse, exciting multi-cuisine menu</li><li>Fast-paced, fun, and family-friendly work environment</li><li>Opportunity to learn, grow, and advance in your culinary career</li></ul>Job Types: Full-time, Permanent

Assistant Chef

Awali Ahimma Holding Company

MEP Supervisor &ndash; JeddahPosition: MEP Supervisor Location: JeddahJob SummaryWe are seeking a qualified and experienced MEP Supervisor to oversee all mechanical, electrical, and plumbing activities on site. The ideal candidate will ensure that all MEP works are executed in accordance with approved drawings, project specifications, quality standards, and timelines.Key Responsibilities<ul><li>Supervise all MEP works including electrical, mechanical, HVAC, plumbing, and fire protection systems.</li><li>Ensure compliance with approved drawings and technical specifications.</li><li>Coordinate with engineers, consultants, subcontractors, and suppliers.</li><li>Conduct site inspections and monitor progress and quality.</li><li>Oversee testing, commissioning, and final handover of MEP systems.</li></ul>Qualifications &amp; Requirements<ul><li>Diploma or Bachelor&rsquo;s degree in Electrical or Mechanical Engineering (or related field).</li><li>3&ndash;5 years of relevant site supervision experience.</li><li>Strong knowledge of MEP systems and technical drawings.</li><li>Good coordination and communication skills.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Kindly Complete the Screening Questions.All the Best!All The Best!Job Type: Full-timeApplication Question(s):<ul><li>what is your notice period (in Days)?</li><li>What is your Expected Salary in total?</li></ul>Experience:<ul><li>Mechanical Engineering: 3 years (Required)</li></ul>Location:<ul><li>Jeddah (Preferred)</li></ul>

MEP Supervisor

PepsiCo

<div>Overview :
<div>
We Are PepsiCo</div><div></div><div> 
PepsiCo products are enjoyed by consumers more than one billion times a day in more than 200 countries and territories around the world. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY&rsquo;S &reg;️, DORITOS &reg;️, CHEETOS &reg;️, GATORADE &reg;️, PEPSI &reg;️, QUAKER &reg;️ and more. PepsiCo's product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales.</div><div></div><div> 
Guiding PepsiCo is our vision to Be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). Pep+ is our strategic end-to-end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people.</div><div></div><div> 
Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice. At PepsiCo we create a Space to be y( )u.</div><div></div><div> 
Learn more about our culture and life at PepsiCo: https://stories.pepsicojobs.com/</div><div></div> 
Join PepsiCo, dare to transform. 

Responsibilities:
<div>
JOB PURPOSE 
As part of the KSA sales team the primary role of this position is to maximize sales volume, minimize stales,
 
achievement of distribution targets, implementation of agreed merchandising standards, collection of
 
accounts receivable and maintaining high levels of customer service. Operating procedures must be followed
 
to ensure that there is continuity of standards across the KSA to support these primary job functions. In
 
addition to these duties the Pre-seller will also provide his supervisor with latest market information in order
 
to develop any sales opportunities. The Pre-seller will be required to attend training courses designed to
 
improve levels of professionalism and customer service. The Pre-seller is required to complete a daily
 
debriefing with his supervisor.</div><div>
 Sell the full range of products to an agreed list of customers. Sales will be measured against previously
 
agreed targets. Levels of stales must be below the agreed target provided by his supervisor.
 
The customers are to receive the service approved by the supervisor. The call frequencies as well as the daily
 
route plan are key to maintaining the levels of customer satisfaction demanded by the company. The
 
supervisor will review the actual customers visited daily during the daily debriefing sessions. 
 Carry out the daily and weekly vehicle checks as laid down in the operating procedures. The salesman is
 
responsible for maintaining the sales vehicle in a clean and roadworthy condition and any defects or damage
 
must be reported at the earliest opportunity to the supervisor.
 
Supply ready to ship customer orders on time. Full details including delivery arrangements to be included
 
Maintaining individual customer stock levels to the agreed requirements in order to make sure that out of
 
stock problems are kept to a minimum.
 
The Pre-seller is responsible for the implementation of the agreed in store merchandising communicated by
 
the supervisor. Where there is additional support from a company merchandiser the Pre-seller will agree
 
with the supervisor the arrangements planned in the outlets with the support.
 
Advise the supervisor of any relevant competitor activity taking place in the area served. 
 Daily reconciliation of all cheques, cash &amp; credit sales.
 
Staff are always to be neatly groomed and presentable. 
 Maintain a high standard of driving and obey the driving regulations.
 
The following Key Performance Indicators (KPI&rsquo;s) will be used to measure performance. Failure to deliver
 
consistently the results required will lead to disciplinary action.
 
Key Performance Indicators. (KPI&rsquo;s)</div>
Qualifications:
<div>
EXPERIENCE / COMPETENCIES REQUIRED 
 Diploma or bachelor&rsquo;s degree or Equivalent.
 
1 to 3 years&rsquo; Experience in Sales &amp; Account building 
 Communication skills
 
Negotiation skills
 
Conflict Management</div><div>
 Sales Planning</div><div>
 Basic accounting skills</div></div>

Sr. Preseller

Hilton

<div>Assistant Sales Manager
An Assistant Sales Manager supports the Sales Team through analysis and reporting of results and trends, recommends sales approaches to expand and add business, and develops the skills and culture of the Sales Team Members. 
 
 
What will I be doing? 
As Assistant Sales Manager, you will be responsible for working closely with the Sales Team to analyse market trends, report results and develop a Sales Team to execute the selling strategy and achieve business objectives. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Analyse local market trends and develop new business leads</li>
<li>Maximise all Revenue opportunities</li>
<li>Contribute to the selling strategy of the hotel, and manage the departments' adherence to achieving that strategy</li>
<li>Understand the competitive market place and implement approaches to ensure the hotel stays ahead in the local market</li>
<li>Negotiate room rates/packages with corporate clients</li>
<li>Ensure the Sales Team Members are developed effectively and generate a culture of high quality standards and pro-active selling</li>
<li>Develop and implement creative local marketing channels including social media sites</li>
<li>Work within current business strategies and recognise potential opportunities</li>
<li>Communicate with all departments as required within each hotel</li>
<li>Attend Sales events when required</li>
<li>Report on a weekly/monthly basis appointments, calls made, and list of business leads</li>
<li>Answer customer queries in a timely and suitable manner</li></ul>
What are we looking for? 
An Assistant Sales Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Excellent grooming standards</li>
<li>Excellent organisational and planning skills</li>
<li>Flexibility to respond to a range of different work situations</li>
<li>Ability to work under pressure and under own initiative</li>
<li>Previous experience in sales role with the ability to close a sale</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Knowledge of local market</li>
<li>Strong leadership skills, whereas it is evident that you can effectively manage and motivate a team to perform beyond expectations</li>
<li>Strong analytical skills so to understand key business indicators and competitive trends and develop approaches to these challenges</li>
<li>Business degree, or any relevant qualification, would be advantageous</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Assistant Sales Manager

Preseller

Explore 157+ Assistant supervisor service quality in Jeddah this March. Find roles across top companies and apply now to boost your career.