assistant manager – customer success (female)

aca customer support and lead verifier-night shift

assistant manager – customer success (female) Jobs in Rawalpindi

customer sales representative Jobs in Rawalpindi

customer sales representative

medical billing team lead Jobs in Rawalpindi

medical billing team lead

aca customer support and lead verifier-night shift Jobs in Rawalpindi

account manager

assistant team lead crm operation

Meds IT Nexus

Exciting Opportunity: Assistant Team Lead CRM Operations at Meds Nexus PVT.. Ltd.About Us: Meds Nexus PVT. Ltd. is at the forefront of the medical billing and healthcare industry, dedicated to delivering top-notch services to our clients. We pride ourselves on maintaining the highest standards of efficiency, compliance, and innovation. We are currently seeking a talented and driven Assistant Team Lead RCM Operations to join our dynamic team.Position Overview: As the Assistant Team Lead, RCM Operations, you will play a crucial role in managing and guiding a team of Medical Billing Associates. You will be responsible for ensuring the accuracy and efficiency of the revenue cycle management process, from medical coding to claims submissions and payment posting. This is an excellent opportunity for a motivated individual to contribute to our mission and grow within a leading organization.Key Responsibilities:<ul><li>Supervise and mentor a team of Medical Billing Associates, ensuring high performance and adherence to protocols.</li><li>Oversee the end-to-end revenue cycle management process, including medical coding, charge entry, claims submissions, payment posting, and follow-up.</li><li>Conduct regular team meetings to provide updates, address issues, and ensure smooth operations.</li><li>Monitor team performance metrics and implement improvement plans as needed.</li><li>Ensure compliance with federal and state regulations in all billing operations.</li><li>Develop and implement training programs for new hires and existing staff to enhance their skills and knowledge.</li><li>Review operational data to identify trends and areas for improvement, making recommendations to Asst. Manager or Manager Operations.</li></ul>Skills and Qualifications:<ul><li>Strong knowledge of RCM processes and best practices.</li><li>Excellent leadership and team management skills.</li><li>Effective communication and interpersonal abilities.</li><li>Proficiency in conflict resolution and problem-solving.</li><li>Strong analytical and data interpretation skills.</li><li>Experience with medical billing software and tools.</li><li>High attention to detail and accuracy.</li><li>Ability to work in a fast-paced environment and meet deadlines.</li><li>Education: Minimum Intermediate or higher in any field.</li><li>Experience: 2-3 years of hands-on experience in customer support/sales or both preferred</li><li>Communication: Excellent verbal and written English skills</li><li>Tech Proficiency: Familiarity with MS Office (Word, Excel, PowerPoint), RingCentral, Avaya/Cisco IP Phones</li><li>Industry Knowledge: Prior experience in the U.S. Healthcare industry is a plus-</li><li>Availability: Must be available to work U.S. business hours (6:00 PM &ndash; 3:00 AM PST)</li></ul>Perks &amp; Benefits:&middot; Paid Leaves&middot; HR Bonus&middot; Inflation Bonus&middot; Promotion&middot; Increments&middot; Medical Coverage&middot; Leave Encashment&middot; Contributory Saving Plan (CSP)&middot; Saturday and Sunday Off&middot; Transportation allowances only for female staff&middot; Complementary Food (Dinner) &amp; Tea/Green Tea (Two times)Job Details:<ul><li>Industry: Healthcare/Medical Billing</li><li>Functional Area: Operations</li><li>Total Positions: 3</li><li>Job Shift: Night Shift (First Shift)</li><li>Job Type: Full Time/Permanent</li><li>Job Location: Islamabad, Rawalpindi, Pakistan</li><li>Gender: Open to all</li><li>Minimum Education: Bachelor's Degree</li><li>Preferred Education: BBA/MBA/BSCS/BS/M.Sc/MS or related field</li><li>Career Level: Assistant Team Lead</li><li>Minimum Experience: 3+ Years in RCM operations with at least 1-2 years in a supervisory role</li></ul>Why Join Us:<ul><li>Be a part of a leading and innovative organization in the healthcare industry.</li><li>Opportunities for professional growth and development.</li><li>Collaborative and supportive work environment.</li><li>Competitive salary and benefits package.</li></ul>To Apply: If you are ready to take on a challenging and rewarding role, we want to hear from you! Please send your resume and cover letter to careers@medsnexus.com with the subject line &quot;Application for Assistant Team Lead RCM Operations.&quot;We look forward to your application!Best regards,Job Type: Full-timeWork Location: In person

Assistant Team Lead CRM Operation

Blu Sky VAS LLC

Job Title: Customer Service Representative (Cold Callers) &ndash; Outbound Sales (Night Shift) Company: Blu Sky BPO (Virtual Assistant Agency) Location: Bahria Town Phase 7, Rawalpindi &mdash; On-site Schedule: Monday &ndash; Friday, 8:00 PM &ndash; 5:00 AMAbout Blu Sky BPOBlu Sky BPO is a fast-growing virtual assistant agency that delivers end-to-end back-office, customer support, and digital marketing solutions to clients in the US and Canada. To fuel our next stage of growth, we&rsquo;re hiring confident, goal-oriented Customer Service Representatives (CSRs) with strong cold-calling and sales experience.What You&rsquo;ll Do<ul><li>Outbound Cold Calling: Contact prospects in the US/Canada market, introduce our clients&rsquo; offerings, and generate qualified leads or direct sales.</li><li>Inbound &amp; Follow-Up: Handle callbacks or referral inquiries, nurture relationships, and move prospects through the sales pipeline.</li><li>Hit Your Numbers: Consistently achieve daily/weekly call volumes, conversion rates, and revenue targets.</li><li>CRM Accuracy: Log every interaction, update lead statuses, and maintain clean data for reporting.</li><li>Collaborate &amp; Improve: Share market feedback with the team, suggest script tweaks, and participate in coaching sessions to sharpen your skills.</li></ul>What You Bring<ul><li>Cold-Calling &amp; Sales Track Record: 1-2+ years in a BPO, call center, or similar outbound sales role.</li><li>Excellent English Communication: Clear, persuasive, and confident on the phone.</li><li>Resilience &amp; Drive: Comfortable handling objections, hitting quotas, and working in a high-energy environment.</li><li>Tech Savvy: Familiar with CRM systems, dialers, and basic MS Office or Google Workspace tools.</li><li>Night-Shift Readiness: Able to work US/Canada hours (8 PM &ndash; 5 AM PKT) on site in Bahria Town Phase 7 Rawalpindi</li></ul>What We Offer<ul><li>Market-Competitive Salary + Lucrative Commission/Bonus Plan (no cap on earnings for top performers).</li><li>Career Growth: Clear pathways to Senior CSR, Team Lead, or Account Manager roles.</li><li>Training &amp; Support: Paid product training, continuous sales coaching, and a collaborative culture.</li><li>Modern Workspace: Ergonomic setup, high-speed internet, and a lively, close-knit team atmosphere&mdash;all on site.</li></ul>Ready to Elevate Your Sales Career?Send your CV to hr@bluskyvas.comWhats App : +92 3307496666Join Blu Sky BPO and turn your cold-calling skills into a rewarding, high-impact career!Job Type: Full-timePay: Rs45,000.00 - Rs70,000.00 per monthWork Location: In person

Cold Calling Agents – Outbound Sales (Bahria Town-Phase 7 Rawalpindi-Night Shift) On-Site

Nexus95

Key ResponsibilitiesCRM Management (Mandatory)<ul><li>Manage and maintain the company&rsquo;s CRM system, ensuring all client data, leads, and follow-up activities are accurately updated</li><li>Track client interactions, sales opportunities, and pipeline progress</li><li>Ensure CRM data is well-structured, accurate, and consistently up to date</li></ul>Administrative &amp; Operational Support<ul><li>Oversee daily workflows and effectively prioritize tasks</li><li>Maintain organized documentation, records, and data systems</li><li>Support the coordination and execution of ongoing projects</li></ul>Communication &amp; Coordination<ul><li>Communicate professionally with clients and internal teams</li><li>Coordinate with stakeholders to ensure timely completion of tasks</li><li>Handle client follow-ups and administrative correspondence efficiently</li></ul>Lead Generation &amp; Database Management<ul><li>Conduct market research to identify potential leads</li><li>Maintain and update lead databases regularly</li><li>Track lead engagement and monitor progress throughout the sales cycle</li></ul>Tools &amp; Design Expertise<ul><li>Utilize project management tools such as Trello, Asana, or Jira</li><li>Demonstrate working knowledge of Canva and Adobe Photoshop</li><li>Create basic marketing and visual materials as required</li></ul>Google Workspace Proficiency<ul><li>Work efficiently with Google Docs, Sheets, Gmail, and Calendar</li><li>Manage reports, schedules, and documentation in an organized manner</li></ul>Time Management &amp; Problem-Solving<ul><li>Handle multiple tasks with strong attention to detail</li><li>Work independently while consistently meeting deadlines</li><li>Proactively identify and resolve operational challenges</li></ul>Requirements<ul><li>Minimum 1 year of relevant experience (CRM experience is mandatory)</li><li>Strong written and verbal communication skills</li><li>Experience in administrative support and lead generation</li><li>Proficiency in CRM systems and Google Workspace</li><li>Basic design skills using Canva and Adobe Photoshop</li><li>Willingness to work evening shift (5:00 PM &ndash; 1:00 AM)</li></ul>How to Apply Interested candidates are encouraged to submit their updated resume to hr@nexus95.com or apply directly via Indeed.Job Type: Full-timeWork Location: In person

Onsite Virtual Assistant (CRM Expert)

Bak Solutions

About the RoleWe are looking for a highly organized and proactive Logistics Coordinator who will also support our sales team through lead generation and data research.This is a dual-role position:<ul><li>During operational hours, you will manage last-mile and mid-mile dispatch operations</li><li>Moreover you will focus on identifying, researching, and assigning new business leads to the sales team</li></ul>This role is ideal for someone who is detail-oriented, tech-savvy, and comfortable working in a fast-paced, performance-driven environment.Key ResponsibilitiesLogistics &amp; Dispatch Operations<ul><li>Coordinate and manage last-mile and mid-mile delivery operations</li><li>Dispatch drivers and monitor routes in real-time</li><li>Communicate with drivers, customers, and partners in fluent English</li><li>Handle delays, exceptions, and service issues proactively</li><li>Ensure all deliveries meet KPIs and service-level agreements (SLAs)</li><li>Maintain accurate logs, tracking, and reporting</li></ul>Lead Generation &amp; Sales Support<ul><li>Research and identify potential customers (shippers, warehouses, distributors, retailers) in North America</li><li>Generate and maintain qualified lead lists using tools like Google, LinkedIn, directories, etc.</li><li>Collect key data: company name, contact person, email, phone, location, shipping profile</li><li>Assign and organize leads for the sales team in CRM or spreadsheets</li><li>Continuously update and clean lead databases</li><li>Support outbound sales efforts with accurate and structured data</li></ul>Requirements<ul><li>Fluent English (spoken &amp; written) &ndash; mandatory</li><li>Ability to work night shifts (EST hours)</li><li>Strong communication and coordination skills</li><li>High attention to detail and ability to multitask</li><li>Comfortable switching between operations and research-based tasks</li><li>Strong internet research and data entry skills</li><li>Proficiency in CRM / Excel / Google Sheets</li><li>Problem-solving mindset and ability to make quick decisions</li></ul>Preferred Qualifications<ul><li>Experience in logistics, dispatch, or delivery coordination</li><li>Experience in lead generation, data mining, or sales support</li><li>Familiarity with LinkedIn, Google search techniques, and business directories</li><li>Experience working with North American clients or markets</li><li>Basic understanding of freight, trucking, or last-mile logistics</li></ul>What We Offer<ul><li>Competitive salary (based on experience)</li><li>Stable, long-term role with growth opportunities</li><li>Exposure to North American logistics and sales operations</li><li>Performance-based incentives (operations + lead generation)</li><li>Opportunity to grow into Operations Lead or Sales Coordinator roles</li></ul>Work Environment<ul><li>Onsite role in Rawalpindi (no remote work)</li><li>KPI-driven, performance-focused environment</li><li>Team-oriented culture with clear accountability</li></ul>Application Question(s):<ul><li>Are you able to work night shifts aligned with EST (approx. 5 PM &ndash; 3 AM PKT)?</li><li>Are you fluent in English and comfortable communicating with North American clients?</li><li>Describe your experience with dispatch or logistics operations.</li><li>Do you have experience with lead generation or online research? If yes, explain.</li><li>What tools have you used for data entry or lead tracking (Excel, CRM, etc.)?</li><li>How would you find potential shipping companies in Canada or USA for a logistics business?</li><li>How many tasks (drivers/leads/projects) have you managed at the same time?</li></ul>Work Location: In person

Logistics Coordinator + Lead Generation Specialist (Night Shift – EST)

First Call Solutions

We are hiring experienced and motivated individuals for our US Campaigns (NIGHT SHIFT). The role involves assisting US-based customer inquiries, providing accurate information, and ensuring compliance with campaign guidelines.Possitions:<ul><li>HR Manager</li><li>Operation Manager</li><li>Q/A</li><li>Verifiers</li><li>CSR</li></ul>Key Responsibilities:<ul><li>Handle outbound calls for US customers.</li><li>Assist clients with campaign plans, benefits, and general inquiries.</li><li>Maintain proper call documentation and update CRM systems</li><li>Meet daily, weekly, and monthly targets (KPIs)</li><li>Ensure high-quality customer service and professionalism at all times</li></ul>Requirements:<ul><li>Minimum Matric/Intermediate.</li><li>Excellent spoken English (neutral or American accent preferred)</li><li>Prior experience in US international call center is highly preferred</li><li>Also freshers are encouraged to apply.</li><li>Strong communication and persuasion skills</li><li>Basic computer skills (CRM, MS Office)</li><li>Ability to work in night shift (US timings)</li></ul>Job Details:<ul><li>Shift Timing: Night Shift (US Hours)</li></ul>Salary:PKR [35,000 &ndash; 150,000] + Incentives (depending on experience)Location: Rawalpindi SaddarBenefits:Attractive basic salary + high commission structureDaily/weekly/monthly bonusesPaid training (for selected candidates)Career growth in international campaignsProfessional and supportive work environmentApply Now:Apply directly through Indeed or send your CV to: Jaweriakhan449@gmail.comContact through Whatsapp : 03160051154Job Types: Full-time, Part-time, Contract, Fresher Contract length: 12 monthsPay: Rs35,000.00 - Rs150,000.00 per monthExpected hours: No more than 50 per weekWork Location: In person

WE ARE HIRING !

Skyline Technologies

Working Hours &amp; Compensation:<ul><li>Flexible working hours (depending on time zone and support needs)</li><li>Travel and Meal Benefits Provided.</li></ul>Performance bonuses for maintaining high customer satisfaction scores or reducing negative feedbackJob Summary:We are seeking a dedicated and proactive Amazon CRM Virtual Assistant to manage and improve customer relationships, enhance customer satisfaction, and support post-sale engagement through Amazon and related CRM tools. The ideal candidate will have strong experience with Amazon Seller Central, excellent customer service skills, and familiarity with CRM strategies to help build brand loyalty and drive positive customer reviews.Key Responsibilities: Customer Relationship Management<ul><li>Respond to customer inquiries, messages, and complaints on Amazon promptly and professionally</li><li>Resolve order issues, returns, refunds, and negative feedback efficiently</li><li>Ensure customer satisfaction through personalized follow-ups and problem resolution</li></ul>Review &amp; Feedback Management<ul><li>Monitor customer feedback and product reviews daily</li><li>Implement strategies to improve positive reviews and handle negative reviews appropriately (within Amazon&rsquo;s TOS)</li><li>Coordinate follow-up emails and review requests (using tools like FeedbackWhiz, Jungle Scout, or manually)</li></ul>Customer Data Management<ul><li>Maintain accurate customer records and order history using CRM tools or spreadsheets</li><li>Segment customer data for targeted communication and retention efforts</li><li>Track metrics such as response times, customer satisfaction rates, and feedback trends</li></ul>Email &amp; Messaging Campaigns<ul><li>Create and manage email follow-up campaigns (where applicable within Amazon&rsquo;s guidelines)</li><li>Use tools like Amazon Buyer-Seller Messaging, FeedbackFive, or Kibly to engage customers post-purchase</li></ul>Insights &amp; Reporting<ul><li>Provide weekly reports on customer issues, feedback trends, and performance</li><li>Analyze common complaints to suggest product or process improvements</li></ul>Loyalty &amp; Retention<ul><li>Help implement customer loyalty strategies (repeat purchase incentives, discounts, thank-you messages, etc.)</li><li>Monitor high-value customers and support relationship-building initiatives</li></ul>Job Types: Full-time, Internship Contract length: 6 monthsPay: Rs50,000.00 - Rs110,000.00 per monthWork Location: In person

E-commerce Virtual Assistant

Speak Viral

We are looking for a motivated and confident Outbound Sales Representative to join our growing team. In this role, you will be responsible for reaching out to potential clients, introducing our services, and generating new business opportunities.The ideal candidate is a strong communicator who enjoys connecting with people, building relationships, and contributing to a collaborative team environment.Key Responsibilities<ul><li>Make outbound calls to prospective clients to introduce company services.</li><li>Identify potential customer needs and present appropriate solutions.</li><li>Generate and qualify leads for the sales team.</li><li>Schedule meetings or product demonstrations for senior sales representatives.</li><li>Maintain accurate records of calls, conversations, and leads in the CRM system.</li><li>Follow up with prospects through calls, emails, and messages.</li><li>Meet or exceed weekly and monthly call and lead generation targets.</li><li>Stay informed about company services and industry trends.</li></ul>Requirements<ul><li>Excellent verbal communication and interpersonal skills.</li><li>Confidence in speaking with potential clients over the phone.</li><li>Basic understanding of sales techniques and customer engagement.</li><li>Ability to handle objections and maintain a positive attitude.</li><li>Strong organizational and time-management skills.</li><li>Familiarity with CRM systems is a plus.</li><li>Previous experience in outbound sales, telemarketing, or lead generation is preferred but not required.</li></ul>What We Offer<ul><li>Supportive and collaborative work environment.</li><li>Opportunities for professional growth and career development.</li><li>Performance-based incentives and bonuses.</li><li>Ongoing training and coaching to improve sales skills.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs90,000.00 per monthWork Location: In person

Outbound Sales Representative

Explore 316+ Assistant team lead crm operation in Rawalpindi this April. Find roles across top companies and apply now to boost your career.