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analyst/sr.analyst/deputy manager Jobs in Gurgaon

analyst/sr.analyst/deputy manager

associate/sr. associate

senior associate-hrbp

associate sr associate

<div>
 
 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls in a professional manner.
 </li>
 <li>
 Provide accurate information and resolve customer inquiries, complaints, and issues promptly.
 </li>
 <li>
 Assist customers with product or service-related questions, account inquiries.
 </li>
 <li>
 Utilize active listening skills to understand customer needs and ensure their satisfaction.
 </li>
 <li>
 Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns.
 </li>
 <li>
 Document customer interactions and update customer records with accurate information.
 </li>
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 Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
 </li>
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 Upsell and cross-sell products or services basis process requirement
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 <li>
 Perform all duties within team and personal targets.
 </li>
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 Must be comfortable with 24*7 work environment especially night shifts.
 
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 Graduate
 
 
 
 Additional Information
 
 
 
 Nigh Shifts/Rotational Shifts
</div>

Associate/Sr. Associate

Alight Solutions

<div>
 
 
 Job Description
 
 
 
 
 
 Sr. Associate &ndash; HR
 
 
 
 Our story
 
 
 At Alight, we believe a company&rsquo;s success starts with its people. At our core, we Champion People, help our colleagues Grow with Purpose and true to our name we encourage colleagues to &ldquo;Be Alight.&rdquo;
 
 
 Our Values:
 
 
 Champion People &ndash; be empathetic and help create a place where everyone belongs.
 
 
 Grow with purpose &ndash; Be inspired by our higher calling of improving lives.
 
 
 Be Alight &ndash; act with integrity, be real and empower others.
 
 
 It&rsquo;s why we&rsquo;re so driven to connect passion with purpose. Alight helps clients gain a benefits advantage while building a healthy and financially secure workforce by unifying the benefits ecosystem across health, wealth, wellbeing, absence management and navigation.
 
 
 With a comprehensive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work.
 
 
 Join our team if you Champion People, want to Grow with Purpose through acting with integrity and if you embody the meaning of Be Alight.
 
 
 Learn more at careers.alight.com .
 
 
 
 
 Job Description
 
 
 
 
 
 Sr Associate &ndash; HR
 
 
 
 <ul>
 <li>
 Onboarding: Support the hiring process by assisting in onboarding new joiners.
 </li>
 <li>
 Employee Lifecycle Management: Assist with documentation, data entry, and updates for new hires, transfers, promotions, and exits.
 </li>
 <li>
 HR Operations: Maintain employee records, process letters and handle HRIS updates accurately.
 </li>
 <li>
 Employee Engagement: Assist in organizing engagement activities, wellness programs, and communication campaigns in collaboration with the HR team.
 </li>
 <li>
 Payroll &amp; Compliance Support: Assist payroll and compliance teams for data accuracy, attendance, and documentation.
 </li>
 <li>
 HR Reporting: Assist in HR reports and dashboards (headcount, attrition, etc.) for internal use.
 </li>
 <li>
 Policy Compliance: Ensure adherence to company policies, procedures, and applicable labor laws.
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field.
 </li>
 <li>
 Minimum 5 years of hands-on HR experience in a corporate setting.
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 Working knowledge of HR systems (Workday ) will be added advantage.
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 Good understanding of HR processes and practices.
 </li>
 <li>
 Strong interpersonal, communication, and organizational skills.
 </li>
 <li>
 Proficient in MS Office (especially Excel and PowerPoint).
 
 
 </li>
 </ul>
 
 Alight requires all virtual interviews to be conducted on video.
 
 
 
 
 Flexible Working
 
 
 
 So that you can be your best at work and home, we consider flexible working arrangements wherever possible. Alight has been a leader in the flexible workspace and &ldquo;Top 100 Company for Remote Jobs&rdquo; 5 years in a row.
 
 
 
 
 Benefits
 
 
 
 
 We offer programs and plans for a healthy mind, body, wallet and life because it&rsquo;s important our benefits care for the whole person. Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity &amp; adoption leave, continuing education and training as well as several voluntary benefit options.
 
 
 By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight&rsquo;s employment policies. Background checks may include some or all the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, credit check, and/or drug test. You will be notified during the hiring process which checks are required by the position.
 
 
 
 Our commitment to Inclusion
 
 
 
 We celebrate differences and believe in fostering an environment where everyone feels valued, respected, and supported. We know that diverse teams are stronger, more innovative, and more successful.
 
 
 At Alight, we welcome and embrace all individuals, regardless of their background, and are dedicated to creating a culture that enables every employee to thrive. Join us in building a brighter, more inclusive future.
 
 
 As part of this commitment, Alight will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact alightcareers@alight.com .
 
 
 
 Equal Opportunity Policy Statement
 
 
 
 Alight is an Equal Employment Opportunity employer and does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state, or local law. In addition, we take affirmative action to employ, disabled persons, disabled veterans and other covered veterans.
 
 
 Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities and sincerely held religious beliefs, practices and observances, unless doing so would result in undue hardship. Applicants for employment may request a reasonable accommodation/modification by contacting their recruiter.
 
 
 
 Authorization to work in the Employing Country
 
 
 
 Applicants for employment in the country in which they are applying (Employing Country) must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the Employing Country and with Alight.
 
 
 Note, this job description does not restrict management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
 
 
 We offer you a competitive total rewards package, continuing education &amp; training, and tremendous potential with a growing worldwide organization.
 
 
 
 DISCLAIMER:
 
 
 
 Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.
</div>

Senior Associate-HRBP

Google Operations Center

<div>
 
 Join Us!
 
 
 
 At Google Operations Center we help Google users and customers solve problems and achieve their goals&mdash;all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
 
 
 Email &amp; QA Sr Associate is responsible for the accuracy of final assets and troubleshoots any issues that may need to be addressed in the QA process. They are also the specialists on email campaign set up, building and testing the campaign workflows pre-deployment. They are an instrumental part of the production process and the team relies on their experience in HTML and attention to detail to ensure the final product is ready for deployment.
 
 
 
 Responsibilities
 
 
 
 
 Position Responsibilities:
 
 
 
 Validate email campaign setup &amp; Test Planning
 
 
 <ul>
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 Analyze project requirements and design documentation to think through and document all possible test scenarios.
 </li>
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 Testing Email Templates/Layouts based on the requirements and executing test cases.
 </li>
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 Performing functional, UI, Device, Integration, System, Performance, Usability, workflow, HTML, and data testing.
 </li>
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 Analyze device usage trends to strategically update the testing scope of Litmus and other physical devices to match latest user behavior.
 
 
 </li>
 </ul>
 Defect Management &amp; Resolution
 
 
 <ul>
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 Executing test iterations, clearly documenting bugs, and coordinating directly with the development team to guarantee all issues are resolved (Full Bug Life Cycle management).
 </li>
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 Coordinates with all stakeholders to troubleshoot and identify root causes of any errors or quality concerns.
 
 
 </li>
 </ul>
 Conduct pre-deployment QA
 
 
 <ul>
 <li>
 QA validate rendering across physical devices, browsers, email clients.
 </li>
 <li>
 Perform Regression testing on fixed and ad-hoc requests of development on both coded templates and ad-hoc assets.
 
 
 </li>
 </ul>
 Generating prototypes and proofs for review by CSM/PMM
 
 
 <ul>
 <li>
 They are also responsible for sending proofs and prototypes to CSM for review, which they might pass on to the marketer.
 
 
 </li>
 </ul>
 QA rendering of localization variants
 
 
 <ul>
 <li>
 Execute Localization Testing across email templates and modules once translation files have been received, validating correct rendering in all language variants.
 
 
 </li>
 </ul>
 Responsible for creating and maintaining a top-notch Email QA Process
 
 
 <ul>
 <li>
 Regularly reviewing and updating QA checklists and relevant documents to ensure they encompass changes in business requirements.
 </li>
 <li>
 Proactively look for areas of improvement and process optimizations to enhance the overall quality process.
 </li>
 <li>
 Support Ops PM in creating the post-mortems after failures in the QA processes lead to user-facing errors.
 </li>
 <li>
 Support production lead to create and share the final data points after Retesting And Regression Testing.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 2+ years experience in marketing automation tools.
 </li>
 <li>
 3+ years of Testing, HTML, and/or CSS experience.
 </li>
 <li>
 Advanced proficiency in Software Testing Life Cycle (STLC) and Defect/Bug Life Cycle management.
 </li>
 <li>
 Experience with multiple testing types including Manual, Integration, System, Regression, Performance, and Compatibility testing.
 </li>
 <li>
 Intermediate proficiency in Design tools (Figma, Sketch, PSD) for validating UI against visual requirements.
 </li>
 <li>
 Experience working with Agile Methodology.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with digital marketing quality assurance is a strong plus.
 </li>
 <li>
 Detail oriented and solution-driven.
 </li>
 <li>
 Able to adapt to new tools and processes quickly.
 </li>
 <li>
 Comfortable operating in a fast-paced, deadline-driven environment with rapidly changing priorities and a high volume of projects.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 We support you with competitive wages and with comprehensive health care including medical, dental and vision coverage
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 We support your family with gender-neutral baby bonding leave, 26 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
 </li>
 <li>
 Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
 
 
 </li>
 </ul>
 Information collected and processed as part of your Google Operations Center (GOC) jobs profile, and any job applications you choose to submit, is subject to GOC's Applicant and Candidate Privacy Policy.
 
 
 Google Operations Center (GOC) is committed to equal employment opportunities regardless of race, creed, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status or any other basis protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
 
 
 To ensure a barrier-free interview, please mention any required assistance or specific arrangements in your application and confirm them with your recruiter.
 
 
 To all recruitment agencies: Google Operations Center (GOC) does not accept agency resumes. Please do not forward resumes to our jobs alias, GOC employees, or any other organization location. GOC is not responsible for any fees related to unsolicited resumes.
 
 
 
 Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.
 
</div>

Tech Process Senior Associate (QA) - Marketing

MakeMyTrip

<div>
 
 About The Opportunity
 
 
 
 Role: Holidays Supply - Tours &amp; Attractions
 
 
 Level : Senior Executive/ Assistant Manager
 
 
 Reporting To : Associate Director - Holidays, Tours &amp; Attractions, Cruises
 
 
 
 About The Function
 
 
 
 With a deep understanding of Indian consumers' travel preferences, the Holidays team offers a vast range of holiday packages for destinations across the world.
 
 
 MMT Holidays is a leading name in the leisure travel space, serving over 3 lakh passengers annually. Our offerings span both domestic and international markets, catering to travellers across more than 50 destinations. With a strong focus on delivering exceptional travel experiences, we are a trusted choice for holiday packages.
 
 
 Within this larger ecosystem, the Tours &amp; Attractions function plays a critical role in enhancing holiday experiences by curating high quality on-ground offerings, including attraction tickets, guided tours, and activities worldwide. Catering to diverse traveller needs from curated sightseeing to flexible, build-your-own experiences the team combines destination expertise, strong supplier partnerships, and commercial insight to stay ahead in an evolving market.
 
 
 
 About The Role
 
 
 
 As a Supply Manager, the resource will be part of a high-performing team responsible for building and scaling the supply ecosystem that powers the Tours &amp; Attractions vertical. The incumbent will play a key role in shaping a high-quality, competitive experiences catalog by onboarding the right partners and structuring strong, mutually beneficial commercial agreements.
 
 
 This is a high-impact role where you will directly influence the growth and success of the category. The role involves owning critical business metrics such as supply coverage, margins, and customer experience, while working closely with cross-functional teams including product, revenue, marketing, and operations to drive sustainable business growth and customer delight.
 
 
 
 What Will You Be Doing
 
 
 
 Supplier Acquisition &amp; Onboarding -
 
 
 <ul>
 <li>
 Identify and onboard new suppliers for tours, attractions, transfers, and experiences.
 </li>
 <li>
 Evaluate supplier offerings, pricing, service capabilities, and fit with customer demand.
 </li>
 <li>
 Negotiate commercial terms including net rates, commission, cancellation policies, and credit terms.
 </li>
 <li>
 Ensure complete product onboarding: descriptions, images, pricing, inclusions/exclusions, operating hours, and compliance documentation.
 
 
 </li>
 </ul>
 Relationship &amp; Account Management -
 
 
 <ul>
 <li>
 Maintain strong relationships with existing suppliers to improve competitiveness and product quality.
 </li>
 <li>
 Conduct monthly/quarterly business reviews with key accounts.
 </li>
 <li>
 Drive promotional deals, seasonal pricing, and exclusive partnerships.
 
 
 </li>
 </ul>
 Commercial &amp; Pricing Excellence -
 
 
 <ul>
 <li>
 Benchmark supplier rates vs competitors and alternate suppliers.
 </li>
 <li>
 Recommend product upgrades, bundles, and new inventory based on travel trends and demand.
 
 
 </li>
 </ul>
 Sales Support &amp; Cross-functional Collaboration -
 
 
 <ul>
 <li>
 Work closely with revenue and marketing teams to identify gaps in attraction offerings.
 </li>
 <li>
 Collaborate with product, content, finance, and operations teams for seamless launch of supplier products.
 
 
 </li>
 </ul>
 Market Intelligence &amp; Expansion -
 
 
 <ul>
 <li>
 Research destination trends, top-selling experiences, and new suppliers.
 </li>
 <li>
 Identify opportunities for curated, exclusive, or private experiences.
 
 
 </li>
 </ul>
 Reporting &amp; Analysis -
 
 
 <ul>
 <li>
 Track weekly supplier performance metrics: revenue, conversion, fill rates, cancellation ratios.
 </li>
 <li>
 Maintain dashboards for competitiveness (net vs market rates), inventory coverage, and revenue contribution.
 
 
 </li>
 </ul>
 
 Qualification &amp; Experience
 
 
 
 <ul>
 <li>
 Master&rsquo;s degree from a reputed institute with 3 to 6 years of experience in supplier acquisition, account management, contracting, or partnerships, preferably within the travel, hospitality, or experiences domain.
 
 
 </li>
 </ul>
 
 Key Success Factors For The Role
 
 
 
 <ul>
 <li>
 Strong negotiation and commercial acumen
 </li>
 <li>
 Excellent communication, presentation, and relationship-building ability
 </li>
 <li>
 Understanding of tours &amp; attractions landscape
 </li>
 <li>
 Ability to analyze pricing, demand patterns, and competitor movements
 </li>
 </ul>
</div>

Holidays Supply

<div>
 
 About The Opportunity
 
 
 
 Role: Brand Marketing
 
 
 Level: Associate Director
 
 
 Reporting To: Vice President - Brand Marketing
 
 
 Location: Gurugram
 
 
 
 About The Function
 
 
 
 The GCC team at MakeMyTrip manages the international charter of driving growth across the GCC region. The team&rsquo;s core objective is to establish MakeMyTrip (MMT) as the leading Online Travel Aggregator (OTA) by enabling strong top-line growth while maintaining bottom-line efficiency. Key focus areas include building the best selection across flights and hotels, offering competitive pricing, launching innovative features, delivering a delightful customer experience, and strengthening customer affinity and loyalty across the region.
 
 
 Within the GCC business, the Brand Marketing function plays a pivotal role in driving rapid growth and market expansion. It powers bold, insight-led propositions and delivers clutter-breaking communication that captures attention and drives business momentum. From high-impact ATL and BTL campaigns to agile, platform-led digital strategies, the team leads end-to-end brand-building efforts with creativity, precision, and purpose.
 
 
 By combining sharp consumer insights with data-driven thinking, the function shapes compelling narratives that spark engagement, build affinity, and inspire action. Operating at the intersection of creativity and performance, the team continuously pushes the brand forward in an increasingly competitive and dynamic travel landscape.
 
 
 
 About The Role
 
 
 
 As the Brand Marketing Lead , you will own and drive the brand charter for MakeMyTrip in the GCC region. The role requires a strong strategic mindset, a deep understanding of consumer behaviour, and the ability to craft bold, insight-led campaigns that deliver both brand impact and measurable business outcomes.
 
 
 You will also be responsible for defining and executing a holistic, multi-channel brand marketing strategy across ATL, BTL, and digital platforms to strengthen brand equity and accelerate customer acquisition. Working closely with cross-functional stakeholders and external partners, the incumbent will shape compelling narratives and deliver breakthrough campaigns in a fast-paced, highly competitive travel landscape.
 
 
 What will you be doing
 
 
 <ul>
 <li>
 Demand Generation
 
 
 </li>
 </ul>
 Spearhead demand generation across online and offline channels by shaping bold, insight-led marketing strategies that deliver measurable business impact.
 
 
 <ul>
 <li>
 Growth Opportunities
 
 
 </li>
 </ul>
 Identify and unlock growth opportunities across products, markets, and consumer segments to drive sustainable and future-ready brand expansion.
 
 
 <ul>
 <li>
 Market Intelligence
 
 
 </li>
 </ul>
 Build and maintain a deep, continuously evolving understanding of consumer behaviour, category shifts, and competitive dynamics to stay ahead of the curve.
 
 
 <ul>
 <li>
 Campaign Leadership
 
 
 </li>
 </ul>
 Lead the development of breakthrough brand campaigns&mdash;from strategic ideation and creative briefing to execution across paid, owned, and earned media.
 
 
 <ul>
 <li>
 Collaboration
 
 
 </li>
 </ul>
 Drive collaboration across internal teams and agency partners to build consistent, high-impact brand narratives that cut through and convert.
 
 
 <ul>
 <li>
 Integrated Media Strategy
 
 
 </li>
 </ul>
 Design integrated media strategies that align performance, brand, and platform efforts into a unified, full-funnel marketing engine.
 
 
 <ul>
 <li>
 Cross-Functional Partnership
 
 
 </li>
 </ul>
 Partner closely with cross-functional teams (Revenue, Product, Category, Sales) to create cohesive, insight-backed go-to-market strategies for new initiatives and innovations.
 
 
 Qualification &amp; Experience
 
 
 <ul>
 <li>
 Postgraduate from a reputed institute with 10&ndash;12 years of brand marketing experience, preferably in an e-commerce or FMCG environment.
 
 
 </li>
 </ul>
 
 Key Success Factors For The Role
 
 
 
 <ul>
 <li>
 Strong business mindset with a constant focus on ROI, revenue, and measurable impact
 </li>
 <li>
 Passion for data with the ability to solve complex business problems through structured thinking
 </li>
 <li>
 Ability to think strategically while executing with strong tactical precision
 </li>
 <li>
 Comfortable operating in a fast-paced, high-growth environment
 </li>
 </ul>
</div>

Associate Director - Brand Marketing

Explore 5+ Associate sr associate in Gurgaon this March. Find roles across top companies and apply now to boost your career.

5 associate sr associate jobs In Gurgaon

Associate/Sr. Associate

Senior Associate-HRBP

Tech Process Senior Associate (QA) - Marketing

Holidays Supply

Associate Director - Brand Marketing