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junior associate hr operations Jobs in Gurgaon

junior associate hr operations

associate sr associate

<div>
 
 Company Description
 
 
 
 WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.
 
 
 
 Job Description
 
 
 
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 Handle inbound and outbound customer calls in a professional manner.
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 Provide accurate information and resolve customer inquiries, complaints, and issues promptly.
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 Assist customers with product or service-related questions, account inquiries.
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 Utilize active listening skills to understand customer needs and ensure their satisfaction.
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 Maintain thorough knowledge of company products, services, policies, and procedures to effectively address customer concerns.
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 Document customer interactions and update customer records with accurate information.
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 Escalate complex or unresolved issues to the appropriate department or supervisor for further assistance.
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 Upsell and cross-sell products or services basis process requirement
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 Perform all duties within team and personal targets.
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 Must be comfortable with 24*7 work environment especially night shifts.
 
 
 
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 Qualifications
 
 
 
 Graduate
 
 
 
 Additional Information
 
 
 
 Nigh Shifts/Rotational Shifts
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Associate/Sr. Associate

orangemantra

<div>
 We are seeking a motivated and detail-oriented Junior Associate HR Operations to join our Human Resources team. This role offers a fantastic opportunity to gain hands-on experience in various HR functions and develop a strong foundation for a career in HR.
 
 
 
 Key Responsibilities
 
 
 
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 Assist in the day-to-day HR operations and administrative tasks.
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 Maintain and update employee records and HR databases.
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 Support the recruitment process, including job postings, resume screening, and scheduling interviews.
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 Help with onboarding and offboarding processes for new hires and departing employees.
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 Assist in the preparation and distribution of HR documents, such as offer letters, employment contracts, and policy updates.
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 Respond to employee queries and provide timely and accurate information regarding HR policies and procedures.
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 Coordinate and assist with HR events and activities, such as training sessions, employee engagement programs, and team-building events.
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 Ensure compliance with company policies and legal requirements.
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 Support payroll processing and benefits administration.
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 Assist with the implementation and maintenance of HR systems and tools.
 
 
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 Qualifications
 
 
 
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 Bachelor's degree in Human Resources, Business Administration, or a related field.
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 Strong organizational and time-management skills.
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 Excellent communication and interpersonal skills.
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 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
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 Ability to maintain confidentiality and handle sensitive information with discretion.
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 Attention to detail and accuracy.
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 A proactive and positive attitude, with a willingness to learn and take on new challenges.
 
 
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 Preferred Skills
 
 
 
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 Prior internship or project experience in HR or a related field is a plus.
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 Basic knowledge of HR software and systems is an advantage.
 
 
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 APPLY NOW
</div>

Junior Associate HR Operations

MakeMyTrip

<div>
 
 About The Opportunity
 
 
 
 Role: Holidays Supply - Tours &amp; Attractions
 
 
 Level : Senior Executive/ Assistant Manager
 
 
 Reporting To : Associate Director - Holidays, Tours &amp; Attractions, Cruises
 
 
 
 About The Function
 
 
 
 With a deep understanding of Indian consumers' travel preferences, the Holidays team offers a vast range of holiday packages for destinations across the world.
 
 
 MMT Holidays is a leading name in the leisure travel space, serving over 3 lakh passengers annually. Our offerings span both domestic and international markets, catering to travellers across more than 50 destinations. With a strong focus on delivering exceptional travel experiences, we are a trusted choice for holiday packages.
 
 
 Within this larger ecosystem, the Tours &amp; Attractions function plays a critical role in enhancing holiday experiences by curating high quality on-ground offerings, including attraction tickets, guided tours, and activities worldwide. Catering to diverse traveller needs from curated sightseeing to flexible, build-your-own experiences the team combines destination expertise, strong supplier partnerships, and commercial insight to stay ahead in an evolving market.
 
 
 
 About The Role
 
 
 
 As a Supply Manager, the resource will be part of a high-performing team responsible for building and scaling the supply ecosystem that powers the Tours &amp; Attractions vertical. The incumbent will play a key role in shaping a high-quality, competitive experiences catalog by onboarding the right partners and structuring strong, mutually beneficial commercial agreements.
 
 
 This is a high-impact role where you will directly influence the growth and success of the category. The role involves owning critical business metrics such as supply coverage, margins, and customer experience, while working closely with cross-functional teams including product, revenue, marketing, and operations to drive sustainable business growth and customer delight.
 
 
 
 What Will You Be Doing
 
 
 
 Supplier Acquisition &amp; Onboarding -
 
 
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 Identify and onboard new suppliers for tours, attractions, transfers, and experiences.
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 Evaluate supplier offerings, pricing, service capabilities, and fit with customer demand.
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 Negotiate commercial terms including net rates, commission, cancellation policies, and credit terms.
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 Ensure complete product onboarding: descriptions, images, pricing, inclusions/exclusions, operating hours, and compliance documentation.
 
 
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 Relationship &amp; Account Management -
 
 
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 Maintain strong relationships with existing suppliers to improve competitiveness and product quality.
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 Conduct monthly/quarterly business reviews with key accounts.
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 Drive promotional deals, seasonal pricing, and exclusive partnerships.
 
 
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 Commercial &amp; Pricing Excellence -
 
 
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 Benchmark supplier rates vs competitors and alternate suppliers.
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 Recommend product upgrades, bundles, and new inventory based on travel trends and demand.
 
 
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 Sales Support &amp; Cross-functional Collaboration -
 
 
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 Work closely with revenue and marketing teams to identify gaps in attraction offerings.
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 Collaborate with product, content, finance, and operations teams for seamless launch of supplier products.
 
 
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 Market Intelligence &amp; Expansion -
 
 
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 Research destination trends, top-selling experiences, and new suppliers.
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 Identify opportunities for curated, exclusive, or private experiences.
 
 
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 Reporting &amp; Analysis -
 
 
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 Track weekly supplier performance metrics: revenue, conversion, fill rates, cancellation ratios.
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 Maintain dashboards for competitiveness (net vs market rates), inventory coverage, and revenue contribution.
 
 
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 Qualification &amp; Experience
 
 
 
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 Master&rsquo;s degree from a reputed institute with 3 to 6 years of experience in supplier acquisition, account management, contracting, or partnerships, preferably within the travel, hospitality, or experiences domain.
 
 
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 Key Success Factors For The Role
 
 
 
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 Strong negotiation and commercial acumen
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 Excellent communication, presentation, and relationship-building ability
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 Understanding of tours &amp; attractions landscape
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 Ability to analyze pricing, demand patterns, and competitor movements
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Holidays Supply

Explore 3+ Associate sr associate in Gurgaon this February. Find roles across top companies and apply now to boost your career.

3 associate sr associate jobs In Gurgaon

Associate/Sr. Associate

Junior Associate HR Operations

Holidays Supply