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customer service representative Jobs in Dubai

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auto service advisor

Master coast autos

We're Hiring: Auto Center Service AdvisorLocation: Dubai Employment Type: Full-Time Languages Required: Arabic &amp; English (Fluent &ndash; Written and Spoken)Are you passionate about cars and customer service? We are looking for a bilingual, experienced Service Advisor to join our Auto Center team. You&rsquo;ll be the link between our customers and technicians&mdash;providing excellent service, clear communication, and ensuring customer satisfaction from start to finish.Key Responsibilities:<ul><li>Greet customers and understand their vehicle service needs</li><li>Accurately record customer concerns and vehicle issues</li><li>Provide service recommendations, explain repairs, and prepare estimates</li><li>Coordinate with technicians and ensure timely completion of work</li><li>Keep customers updated on the status of their vehicles</li><li>Ensure high levels of customer satisfaction and handle any complaints professionally</li><li>Maintain service records and follow up on pending services or parts</li><li>Communicate clearly and effectively in Arabic and English</li></ul>Requirements:<ul><li>Fluent in Arabic and English &ndash; both spoken and written (a must)</li><li>Previous experience as a Service Advisor or in a customer-facing role in the automotive industry</li><li>Strong communication, customer service, and organizational skills</li><li>Knowledge of vehicle maintenance and repair services</li><li>Ability to explain technical issues in a simple, clear manner</li><li>Computer literacy and experience with service management systems</li></ul>What We Offer:<ul><li>Friendly and professional work environment</li><li>Competitive salary based on experience</li><li>Training and opportunities for growth</li><li>Performance-based incentives</li></ul>Job Type: Full-time

Auto Center Service Advisor - Must speak Arabic & English

A&F Auto Repair

About Us:Welcome to Battmobile, UAE&rsquo;s leading onsite auto services provider with a fleet of over 40 vehicles and technicians available 24x7. We take pride in being the number one onsite auto services provider in UAE, serving over 150,000 happy customers. Our services include emergency and preventive car care at customers' locations and at our service center in Al Quoz.Job Summary:We are seeking an experienced and customer-focused Auto motive Service Advisor to join our team. The Service Advisor will be the primary point of contact between customers and our service department, ensuring seamless communication, providing expert guidance, and facilitating the smooth execution of vehicle repair and maintenance services.Key Responsibilities:<ul><li>Greet customers warmly, establish rapport, and actively listen to their concerns and vehicle issues. Provide professional assistance and explanations regarding recommended services, repairs, and maintenance.</li><li>Coordinate with team leaders and workshop supervisors.</li><li>Collaborate with customers to obtain necessary approvals for the work to be performed on their vehicles. Clearly communicate the scope of work, including details and associated costs.</li><li>Effectively communicate job details to technicians, ensuring clear understanding of tasks and accurate execution of repairs and maintenance. Address any technician inquiries or clarifications as needed.</li><li>Create detailed and accurate job cards outlining the required services and repairs. Include relevant vehicle information, parts needed, labor estimates, and anticipated completion times.</li><li>Provide regular updates to customers on the status of their vehicle repairs, including any unexpected findings or delays. Maintain open and transparent communication throughout the service process.</li><li>Calculate and share accurate cost estimates for repairs and services, taking into consideration parts, labor, and any additional charges. Obtain customer approval before proceeding with any additional work.</li><li>Documentation: Maintain comprehensive and organized records of all interactions, approvals, recommendations, and services provided for each customer and their vehicle.</li><li>Conduct thorough quality checks on completed work to ensure repairs meet the required standards before releasing vehicles to customers.</li><li>Strive to exceed customer expectations by delivering exceptional service, addressing concerns promptly, and ensuring a positive overall experience.</li></ul>Qualifications:<ul><li>Previous experience working as an automotive service advisor or in a related customer service role.</li><li>Certification in Automotive Service Excellence (ASE) is a plus</li><li>Knowledge of automotive systems and components, including routine maintenance procedures and common repair issues.</li></ul>Benefits<ul><li>Company Visa</li><li>Paid Leave &amp; Airfare</li><li>Medical Insurance</li><li>Lucrative Incentives</li></ul>How to Apply:If you are passionate about automotive care and possess the skills required for this position, we invite you to apply by sending your resume and a cover letter detailing your relevant experience to recruiter@battmobile.ae Please include the position title in the subject line of your email. We look forward to hearing from you!Job Type: Full-timePay: AED2,500.00 - AED3,000.00 per month

Service Advisor

AMC MOTORS TRADING LLC

Job Summary:We are looking for an experienced and customer-oriented Automobile Service Advisor to join our team. The ideal candidate will act as the communication link between customers and the workshop team, ensuring timely, accurate, and high-quality service delivery.Key Responsibilities:<ul><li>Greet customers, understand their service requirements, and create job cards accurately.</li><li>Inspect vehicles with customers and explain required repairs, service packages, and maintenance recommendations.</li><li>Coordinate with technicians to ensure timely diagnosis and completion of service jobs.</li><li>Communicate service progress, repair updates, and cost estimates to customers.</li><li>Upsell value-added services, maintenance packages, and accessories.</li><li>Ensure proper documentation of service history, customer complaints, and repair records.</li><li>Conduct post-service follow-ups to ensure customer satisfaction.</li><li>Maintain knowledge of automotive systems, warranty policies, and service procedures.</li><li>Handle customer complaints professionally and ensure quick resolutions.</li><li>Ensure adherence to workshop safety and quality standards.</li></ul>Requirements:<ul><li>2&ndash;5 years of experience as a Service Advisor in the automotive industry.</li><li>Strong technical knowledge of vehicles, diagnostics, and service operations.</li><li>Excellent communication, customer service, and problem-solving skills.</li><li>Ability to handle pressure and manage multiple tasks.</li><li>Proficiency in preparing job cards, estimates, and service reports.</li><li>Good computer skills (MS Office, service management systems).</li></ul>Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per month

Service Advisor- Automobile

D Luxe Car Care

About the RoleWe are looking for a Service Advisor Arabic speaker to join our automotive service center.The ideal candidate will be the key point of contact between customers and the workshop, ensuring excellent customer experience, accurate job handling, and smooth coordination with technicians.This position is suitable for candidates who have sales experience and strong customer-handling skills.Full training will be provided, so automotive experience is not required.Key ResponsibilitiesWelcome customers and understand their vehicle concerns clearlyOpen job cards and explain required repairs and servicesCoordinate with technicians to ensure accurate diagnosis and timely repairsProvide clear cost estimates and obtain customer approval before work startsFollow up with customers on job progress and delivery timePromote additional services (up-selling) when applicableEnsure proper documentation, invoicing accuracy, and service history updatesHandle customer complaints professionally and resolve issues efficientlyRequirementsStrong knowledge of automotive service and repair processesExcellent communication and customer-handling skillsAbility to work under pressure and manage multiple jobsFamiliar with job cards, DMS systems, and service KPIsFluent in Arabic (English is an advantage)How to Applyfill your data here https://docs.google.com/spreadsheets/d/1wWfhUrOiK9mqDzSA6H1xRUy5BPH0hPw0ERZJTiIXKuk/edit?gid=2068689747#gid=2068689747&#1606;&#1608;&#1593; &#1575;&#1604;&#1608;&#1592;&#1610;&#1601;&#1577;: &#1583;&#1608;&#1575;&#1605; &#1603;&#1575;&#1605;&#1604;, &#1604;&#1581;&#1583;&#1610;&#1579;&#1610; &#1575;&#1604;&#1578;&#1582;&#1585;&#1580;

Service Advisor – Car Service Arabic speaker

German Experts Car Maintenance LLC - Dubai Branch

The Automotive Service Advisor acts as the primary liaison between customers and the service department. The role involves understanding customer concerns, recommending appropriate maintenance or repair services, coordinating with technicians, and ensuring an excellent customer experience from arrival to vehicle pickup.Key ResponsibilitiesCustomer Interaction<ul><li>Greet customers promptly and professionally upon arrival.</li><li>Listen to customer concerns, gather vehicle information, and document issues accurately.</li><li>Provide clear explanations of diagnostic findings, required repairs, and recommended services.</li><li>Maintain regular communication with customers regarding repair status, additional findings, and completion times.</li><li>Ensure customer satisfaction throughout the service process, addressing concerns promptly.</li></ul>Service Coordination<ul><li>Create repair orders with accurate customer and vehicle information.</li><li>Translate customer concerns into clear, technician-friendly repair descriptions.</li><li>Coordinate workloads with service technicians to ensure timely completion of repairs.</li><li>Review technician recommendations and prepare service estimates.</li><li>Obtain customer authorization for additional services as needed.</li><li>Perform quality checks and verify that services were completed correctly before returning the vehicle to the customer.</li></ul>Sales &amp; Recommendations<ul><li>Promote preventive maintenance and additional services based on manufacturer guidelines and the vehicle's condition.</li><li>Prepare itemized invoices and explain charges to customers.</li><li>Upsell maintenance packages, warranties, and value-added services when appropriate.</li></ul>Administrative Tasks<ul><li>Maintain service records, warranty documentation, and repair histories.</li><li>Schedule service appointments and manage service department workflow.</li><li>Process payments and maintain accurate billing.</li><li>Adhere to organizational, safety, and environmental regulations.</li></ul>Job Type: Full-timePay: From AED8,000.00 per month

Automotive Service Advisor

PRO.CTO

&#1054; &#1082;&#1086;&#1084;&#1087;&#1072;&#1085;&#1080;&#1080;PRO CTO AUTO REPAIRING &mdash; &#1087;&#1088;&#1077;&#1084;&#1080;&#1072;&#1083;&#1100;&#1085;&#1099;&#1081; &#1072;&#1074;&#1090;&#1086;&#1089;&#1077;&#1088;&#1074;&#1080;&#1089;, &#1082;&#1086;&#1090;&#1086;&#1088;&#1099;&#1081; &#1089;&#1087;&#1077;&#1094;&#1080;&#1072;&#1083;&#1080;&#1079;&#1080;&#1088;&#1091;&#1077;&#1090;&#1089;&#1103; &#1085;&#1072; &#1086;&#1073;&#1089;&#1083;&#1091;&#1078;&#1080;&#1074;&#1072;&#1085;&#1080;&#1080; &#1080; &#1088;&#1077;&#1084;&#1086;&#1085;&#1090;&#1077; &#1072;&#1074;&#1090;&#1086;&#1084;&#1086;&#1073;&#1080;&#1083;&#1077;&#1081; &#1077;&#1074;&#1088;&#1086;&#1087;&#1077;&#1081;&#1089;&#1082;&#1086;&#1075;&#1086; &#1089;&#1077;&#1075;&#1084;&#1077;&#1085;&#1090;&#1072;: Porsche, Bentley, Lamborghini, Audi &#1080; &#1076;&#1088;&#1091;&#1075;&#1080;&#1077;.&#1042; &#1089;&#1074;&#1103;&#1079;&#1080; &#1089; &#1088;&#1072;&#1089;&#1096;&#1080;&#1088;&#1077;&#1085;&#1080;&#1077;&#1084; &#1086;&#1090;&#1082;&#1088;&#1099;&#1090;&#1072; &#1074;&#1072;&#1082;&#1072;&#1085;&#1089;&#1080;&#1103; &#1052;&#1077;&#1085;&#1077;&#1076;&#1078;&#1077;&#1088;&#1072; &#1089;&#1077;&#1088;&#1074;&#1080;&#1089;&#1072; / &#1052;&#1072;&#1089;&#1090;&#1077;&#1088;&#1072;-&#1087;&#1088;&#1080;&#1105;&#1084;&#1097;&#1080;&#1082;&#1072;.&#1054;&#1089;&#1085;&#1086;&#1074;&#1085;&#1099;&#1077; &#1086;&#1073;&#1103;&#1079;&#1072;&#1085;&#1085;&#1086;&#1089;&#1090;&#1080;<ul><li>&#1055;&#1088;&#1080;&#1105;&#1084; &#1082;&#1083;&#1080;&#1077;&#1085;&#1090;&#1086;&#1074; &#1080; &#1072;&#1074;&#1090;&#1086;&#1084;&#1086;&#1073;&#1080;&#1083;&#1077;&#1081; &#1074; &#1089;&#1077;&#1088;&#1074;&#1080;&#1089;&#1085;&#1086;&#1081; &#1079;&#1086;&#1085;&#1077;.</li><li>&#1055;&#1077;&#1088;&#1074;&#1080;&#1095;&#1085;&#1072;&#1103; &#1076;&#1080;&#1072;&#1075;&#1085;&#1086;&#1089;&#1090;&#1080;&#1082;&#1072; &#1078;&#1072;&#1083;&#1086;&#1073; &#1082;&#1083;&#1080;&#1077;&#1085;&#1090;&#1072;, &#1092;&#1086;&#1090;&#1086;/&#1074;&#1080;&#1076;&#1077;&#1086; &#1092;&#1080;&#1082;&#1089;&#1072;&#1094;&#1080;&#1103; &#1072;&#1074;&#1090;&#1086;&#1084;&#1086;&#1073;&#1080;&#1083;&#1103;.</li><li>&#1055;&#1077;&#1088;&#1077;&#1076;&#1072;&#1095;&#1072; &#1080;&#1085;&#1092;&#1086;&#1088;&#1084;&#1072;&#1094;&#1080;&#1080; &#1084;&#1077;&#1093;&#1072;&#1085;&#1080;&#1082;&#1072;&#1084; &#1080; &#1084;&#1077;&#1085;&#1077;&#1076;&#1078;&#1077;&#1088;&#1091; &#1087;&#1086; &#1079;&#1072;&#1087;&#1095;&#1072;&#1089;&#1090;&#1103;&#1084;.</li><li>&#1050;&#1086;&#1085;&#1090;&#1088;&#1086;&#1083;&#1100; &#1089;&#1088;&#1086;&#1082;&#1086;&#1074; &#1080; &#1082;&#1072;&#1095;&#1077;&#1089;&#1090;&#1074;&#1072; &#1074;&#1099;&#1087;&#1086;&#1083;&#1085;&#1103;&#1077;&#1084;&#1099;&#1093; &#1088;&#1072;&#1073;&#1086;&#1090;.</li><li>&#1050;&#1086;&#1084;&#1084;&#1091;&#1085;&#1080;&#1082;&#1072;&#1094;&#1080;&#1103; &#1089; &#1082;&#1083;&#1080;&#1077;&#1085;&#1090;&#1072;&#1084;&#1080; &#1095;&#1077;&#1088;&#1077;&#1079; &#1072;&#1076;&#1084;&#1080;&#1085;&#1080;&#1089;&#1090;&#1088;&#1072;&#1090;&#1086;&#1088;&#1072; (&#1086;&#1073;&#1085;&#1086;&#1074;&#1083;&#1077;&#1085;&#1080;&#1103; &#1087;&#1086; &#1089;&#1090;&#1072;&#1090;&#1091;&#1089;&#1091; &#1088;&#1077;&#1084;&#1086;&#1085;&#1090;&#1072;).</li><li>&#1055;&#1088;&#1086;&#1074;&#1077;&#1088;&#1082;&#1072; &#1072;&#1074;&#1090;&#1086;&#1084;&#1086;&#1073;&#1080;&#1083;&#1103; &#1087;&#1086;&#1089;&#1083;&#1077; &#1088;&#1077;&#1084;&#1086;&#1085;&#1090;&#1072;, &#1090;&#1077;&#1089;&#1090;-&#1076;&#1088;&#1072;&#1081;&#1074;.</li><li>&#1060;&#1080;&#1085;&#1072;&#1083;&#1100;&#1085;&#1072;&#1103; &#1074;&#1099;&#1076;&#1072;&#1095;&#1072; &#1072;&#1074;&#1090;&#1086; &#1082;&#1083;&#1080;&#1077;&#1085;&#1090;&#1091; &#1080; &#1088;&#1077;&#1082;&#1086;&#1084;&#1077;&#1085;&#1076;&#1072;&#1094;&#1080;&#1080; &#1087;&#1086; &#1076;&#1072;&#1083;&#1100;&#1085;&#1077;&#1081;&#1096;&#1077;&#1084;&#1091; &#1086;&#1073;&#1089;&#1083;&#1091;&#1078;&#1080;&#1074;&#1072;&#1085;&#1080;&#1102;.</li><li>&#1050;&#1086;&#1085;&#1090;&#1088;&#1086;&#1083;&#1100; &#1085;&#1072;&#1083;&#1080;&#1095;&#1080;&#1103; &#1088;&#1072;&#1089;&#1093;&#1086;&#1076;&#1085;&#1080;&#1082;&#1086;&#1074;, &#1087;&#1086;&#1088;&#1103;&#1076;&#1082;&#1072; &#1080; &#1076;&#1080;&#1089;&#1094;&#1080;&#1087;&#1083;&#1080;&#1085;&#1099; &#1074; &#1088;&#1077;&#1084;&#1079;&#1086;&#1085;&#1077;.</li></ul>&#1058;&#1088;&#1077;&#1073;&#1086;&#1074;&#1072;&#1085;&#1080;&#1103;<ul><li>&#1054;&#1087;&#1099;&#1090; &#1088;&#1072;&#1073;&#1086;&#1090;&#1099; &#1084;&#1072;&#1089;&#1090;&#1077;&#1088;&#1086;&#1084;-&#1087;&#1088;&#1080;&#1105;&#1084;&#1097;&#1080;&#1082;&#1086;&#1084; / &#1084;&#1077;&#1085;&#1077;&#1076;&#1078;&#1077;&#1088;&#1086;&#1084; &#1089;&#1077;&#1088;&#1074;&#1080;&#1089;&#1072; / service advisor &#1086;&#1090; 2 &#1083;&#1077;&#1090;.</li><li>&#1055;&#1086;&#1085;&#1080;&#1084;&#1072;&#1085;&#1080;&#1077; &#1090;&#1077;&#1093;&#1085;&#1080;&#1095;&#1077;&#1089;&#1082;&#1086;&#1075;&#1086; &#1091;&#1089;&#1090;&#1088;&#1086;&#1081;&#1089;&#1090;&#1074;&#1072; &#1072;&#1074;&#1090;&#1086;&#1084;&#1086;&#1073;&#1080;&#1083;&#1103;.</li><li>&#1059;&#1074;&#1077;&#1088;&#1077;&#1085;&#1085;&#1099;&#1077; &#1082;&#1086;&#1084;&#1084;&#1091;&#1085;&#1080;&#1082;&#1072;&#1090;&#1080;&#1074;&#1085;&#1099;&#1077; &#1085;&#1072;&#1074;&#1099;&#1082;&#1080;, &#1091;&#1084;&#1077;&#1085;&#1080;&#1077; &#1088;&#1072;&#1073;&#1086;&#1090;&#1072;&#1090;&#1100; &#1089; VIP-&#1082;&#1083;&#1080;&#1077;&#1085;&#1090;&#1072;&#1084;&#1080;.</li><li>&#1059;&#1084;&#1077;&#1085;&#1080;&#1077; &#1082;&#1086;&#1086;&#1088;&#1076;&#1080;&#1085;&#1080;&#1088;&#1086;&#1074;&#1072;&#1090;&#1100; &#1088;&#1072;&#1073;&#1086;&#1090;&#1091; &#1085;&#1077;&#1089;&#1082;&#1086;&#1083;&#1100;&#1082;&#1080;&#1093; &#1089;&#1087;&#1077;&#1094;&#1080;&#1072;&#1083;&#1080;&#1089;&#1090;&#1086;&#1074; &#1086;&#1076;&#1085;&#1086;&#1074;&#1088;&#1077;&#1084;&#1077;&#1085;&#1085;&#1086;.</li><li>&#1046;&#1077;&#1083;&#1072;&#1090;&#1077;&#1083;&#1100;&#1085;&#1086; &#1079;&#1085;&#1072;&#1085;&#1080;&#1077; &#1077;&#1074;&#1088;&#1086;&#1087;&#1077;&#1081;&#1089;&#1082;&#1080;&#1093; &#1073;&#1088;&#1077;&#1085;&#1076;&#1086;&#1074; (Porsche, Bentley, Audi &#1080; &#1076;&#1088;.).</li><li>&#1040;&#1085;&#1075;&#1083;&#1080;&#1081;&#1089;&#1082;&#1080;&#1081; &#1103;&#1079;&#1099;&#1082; &mdash; &#1085;&#1077; &#1085;&#1080;&#1078;&#1077; Intermediate.</li><li>&#1054;&#1090;&#1074;&#1077;&#1090;&#1089;&#1090;&#1074;&#1077;&#1085;&#1085;&#1086;&#1089;&#1090;&#1100;, &#1076;&#1080;&#1089;&#1094;&#1080;&#1087;&#1083;&#1080;&#1085;&#1072;, &#1086;&#1088;&#1080;&#1077;&#1085;&#1090;&#1072;&#1094;&#1080;&#1103; &#1085;&#1072; &#1082;&#1072;&#1095;&#1077;&#1089;&#1090;&#1074;&#1086;.</li></ul>&#1052;&#1099; &#1087;&#1088;&#1077;&#1076;&#1083;&#1072;&#1075;&#1072;&#1077;&#1084;<ul><li>&#1047;&#1072;&#1088;&#1087;&#1083;&#1072;&#1090;&#1072; &#1086;&#1090; 8 000 AED ( &#1085;&#1072;&#1095;&#1080;&#1089;&#1083;&#1077;&#1085;&#1080;&#1103; &#1086;&#1090; &#1095;&#1077;&#1082;&#1072; )</li><li>&#1056;&#1072;&#1073;&#1086;&#1090;&#1072; &#1089; &#1087;&#1088;&#1077;&#1084;&#1080;&#1072;&#1083;&#1100;&#1085;&#1099;&#1084; &#1072;&#1074;&#1090;&#1086;&#1087;&#1072;&#1088;&#1082;&#1086;&#1084; &#1080; &#1089;&#1091;&#1095;&#1072;&#1089;&#1085;&#1080;&#1084; &#1086;&#1073;&#1086;&#1088;&#1091;&#1076;&#1086;&#1074;&#1072;&#1085;&#1080;&#1077;&#1084;.</li><li>&#1055;&#1077;&#1088;&#1089;&#1087;&#1077;&#1082;&#1090;&#1080;&#1074;&#1072; &#1082;&#1072;&#1088;&#1100;&#1077;&#1088;&#1085;&#1086;&#1075;&#1086; &#1088;&#1086;&#1089;&#1090;&#1072; &#1074;&#1085;&#1091;&#1090;&#1088;&#1080; &#1082;&#1086;&#1084;&#1087;&#1072;&#1085;&#1080;&#1080;.</li><li>&#1044;&#1088;&#1091;&#1078;&#1085;&#1072;&#1103;, &#1087;&#1088;&#1086;&#1092;&#1077;&#1089;&#1089;&#1080;&#1086;&#1085;&#1072;&#1083;&#1100;&#1085;&#1072;&#1103; &#1082;&#1086;&#1084;&#1072;&#1085;&#1076;&#1072;.</li><li>&#1057;&#1090;&#1072;&#1073;&#1080;&#1083;&#1100;&#1085;&#1072;&#1103; &#1084;&#1077;&#1078;&#1076;&#1091;&#1085;&#1072;&#1088;&#1086;&#1076;&#1085;&#1072;&#1103; &#1082;&#1086;&#1084;&#1087;&#1072;&#1085;&#1080;&#1103;.</li><li>&#1051;&#1086;&#1082;&#1072;&#1094;&#1080;&#1103;: Al Quoz, Dubai.</li></ul>&#1050;&#1072;&#1082; &#1086;&#1090;&#1082;&#1083;&#1080;&#1082;&#1085;&#1091;&#1090;&#1100;&#1089;&#1103;WhatsApp: +971 58 55 77 161 Email: office@procto.ae&#1058;&#1080;&#1087; &#1074;&#1072;&#1082;&#1072;&#1085;&#1089;&#1080;&#1080;: &#1055;&#1086;&#1083;&#1085;&#1072;&#1103; &#1079;&#1072;&#1085;&#1103;&#1090;&#1086;&#1089;&#1090;&#1100;&#1054;&#1087;&#1083;&#1072;&#1090;&#1072;: AED8&nbsp;000,00 - AED20&nbsp;000,00 &#1074; &#1084;&#1077;&#1089;&#1103;&#1094;

Менеджер автосервиса / Мастер-приёмщик в премиальный гараж (Dubai) Service Manager

Carmooz

Company: Vertex Auto Service Center LLC Location: Ras Al Khor 2, Dubai Reports To: Service ManagerOverviewThe Service Advisor serves as the primary link between customers and the workshop. The role involves understanding customer concerns, preparing accurate job cards and estimates, coordinating repairs with technicians, providing timely updates, and ensuring a smooth and professional customer experience.Key Responsibilities Customer Interaction<ul><li>Greet customers in a professional and friendly manner.</li><li>Listen to customer concerns and record detailed vehicle issues.</li><li>Explain required repairs, services, and timelines clearly.</li><li>Provide recommendations for preventive maintenance and additional services.</li><li>Maintain strong customer relationships and ensure customer satisfaction.</li></ul>Job Estimation &amp; Documentation<ul><li>Create accurate job cards, quotations, and cost estimates.</li><li>Explain pricing, labour, and parts details to customers.</li><li>Seek approvals for additional work when required.</li><li>Ensure all customer complaints and instructions are properly documented.</li></ul>Workshop Coordination<ul><li>Communicate job details clearly to technicians.</li><li>Monitor job progress and ensure timely completion.</li><li>Coordinate with the parts department for parts availability.</li><li>Conduct a final quality check before vehicle delivery.</li></ul>Vehicle Delivery<ul><li>Inform customers when the vehicle is ready.</li><li>Explain the completed work and final invoice clearly.</li><li>Address customer queries and resolve any service-related concerns.</li><li>Ensure a smooth and professional vehicle delivery process.</li></ul>Administrative Tasks<ul><li>Maintain updated records in the service management system.</li><li>Follow up on delayed jobs or pending approvals.</li><li>Adhere to company policies, safety standards, and quality procedures.</li></ul>Required Skills &amp; QualificationsTechnical Skills<ul><li>Basic automotive knowledge and understanding of mechanical systems.</li><li>Ability to identify customer-reported issues and translate them into technical tasks.</li><li>Familiarity with job card systems and service management software.</li></ul>Customer Service Skills<ul><li>Excellent verbal and written communication skills.</li><li>Strong customer handling and conflict-resolution abilities.</li><li>Ability to explain technical matters in simple terms.</li></ul>Organizational Skills<ul><li>Strong time-management and multitasking capabilities.</li><li>Attention to detail with accurate documentation.</li><li>Ability to work under pressure in a fast-paced environment.</li></ul>Professional Skills<ul><li>Sales and upselling abilities.</li><li>Strong teamwork and coordination skills.</li><li>Problem-solving mindset and proactive attitude.</li></ul>Language Requirements<ul><li>Fluency in English (Required)</li><li>Hindi language is a must (Required)</li><li>Knowledge of additional languages is an added advantage.</li></ul>Qualifications<ul><li>Diploma or Degree in Automotive Engineering (preferred).</li><li>1&ndash;3 years of experience in a similar role.</li><li>Proficiency in MS Office and service management software.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Can you joined Immediately</li></ul>

Explore 3728+ Auto service advisor in Dubai this December. Find roles across top companies and apply now to boost your career.

3728 auto service advisor jobs IN Dubai

Auto Center Service Advisor - Must speak Arabic & English

Service Advisor

Service Advisor- Automobile

Service Advisor – Car Service Arabic speaker

Automotive Service Advisor

Менеджер автосервиса / Мастер-приёмщик в премиальный гараж (Dubai) Service Manager

Service Advisor