sales manager

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back office manager customer service

Seven Wellness Club

<div><div>The Customer Relations Back Office Manager is responsible for overseeing all non-member-facing customer service operations of the wellness club. This role ensures smooth administrative support for memberships, billing, bookings, and service coordination, enabling an exceptional member experience while maintaining accuracy, compliance, and operational efficiency.</div><div></div><div> 
Key Responsibilities and Expectations:</div><div></div><ul><li> 
Manage back-office operations supporting front desk, coaches, therapists, and member services teams</li><li>Oversee membership administration, including contracts, renewals, freezes, upgrades, and cancellations</li><li>Ensure accurate processing of payments, invoices, refunds, and coordination with the finance team</li><li>Monitor booking systems for classes, personal training, wellness treatments, and facilities usage</li><li>Handle back-office resolution of member complaints and escalations</li><li>Maintain accurate member records in CRM and club management systems</li><li>Prepare operational and customer service reports (attendance, utilization, churn, service trends)</li><li>Coordinate with sales, fitness, wellness, and operations teams to ensure service continuity</li><li>Ensure compliance with company policies, data protection, and health &amp; safety documentation</li><li>Improve internal workflows related to member onboarding, service delivery, and retention</li><li>Manage and coach back-office customer service staff</li><li>Support audits, internal controls, and system enhancements</li></ul><div></div><div> 
Skills and Competencies</div><div> 
 
</div><ul><li>Strong understanding of customer service operations in wellness, fitness, or hospitality environments</li><li>High attention to detail and administrative accuracy</li><li>Strong coordination and people management skills</li><li>Ability to work in a fast-paced, member-centric environment</li><li>Analytical and reporting skills</li><li>Proficiency in CRM, membership management, and booking systems</li><li>Excellent written and verbal communication skills</li><li>Fluent in English</li></ul><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>Bachelor&rsquo;s degree in Business Administration, Hospitality, or related field
</li><li>4&ndash;6 years of experience in customer service operations or back-office management</li><li>Experience in a wellness club, fitness center, spa, or hospitality setting is highly preferred</li><li>Team leadership experience is required</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3><div>
Competitive Salary: Based on experience and role responsibilities
 
</div><div>Club Access: Full access to SEVEN Wellness Club facilities and classes 
</div><div>
F&amp;B Discount: 50% off all in-house food and beverage items at The Dose by Silvena 
</div><div>
Career Growth: Opportunities to grow across SEVEN&rsquo;s expanding group of brands 
</div><div>
Supportive Culture: A team-oriented environment that values initiative, professionalism, and well-being</div></div>

Back Office Manager (Customer Service)

SEVEN

<div>
 The Customer Relations Back Office Manager is responsible for overseeing all non-member-facing customer service operations of the wellness club. This role ensures smooth administrative support for memberships, billing, bookings, and service coordination, enabling an exceptional member experience while maintaining accuracy, compliance, and operational efficiency.
 
 
 
 Key Responsibilities and Expectations:
 
 
 &bull; Manage back-office operations supporting front desk, coaches, therapists, and member services teams
 
 &bull; Oversee membership administration, including contracts, renewals, freezes, upgrades, and cancellations
 
 &bull; Ensure accurate processing of payments, invoices, refunds, and coordination with the finance team
 
 &bull; Monitor booking systems for classes, personal training, wellness treatments, and facilities usage
 
 &bull; Handle back-office resolution of member complaints and escalations
 
 &bull; Maintain accurate member records in CRM and club management systems
 
 &bull; Prepare operational and customer service reports (attendance, utilization, churn, service trends)
 
 &bull; Coordinate with sales, fitness, wellness, and operations teams to ensure service continuity
 
 &bull; Ensure compliance with company policies, data protection, and health &amp; safety documentation
 
 &bull; Improve internal workflows related to member onboarding, service delivery, and retention
 
 &bull; Manage and coach back-office customer service staff
 
 &bull; Support audits, internal controls, and system enhancements
 
 
 
 
 Skills and Competencies
 
 
 
 &bull; Strong understanding of customer service operations in wellness, fitness, or hospitality environments
 
 &bull; High attention to detail and administrative accuracy
 
 &bull; Strong coordination and people management skills
 
 &bull; Ability to work in a fast-paced, member-centric environment
 
 &bull; Analytical and reporting skills
 
 &bull; Proficiency in CRM, membership management, and booking systems
 
 &bull; Excellent written and verbal communication skills
 
 &bull; Fluent in English
 
 
 
 
 Requirements
 
 
 &bull; Bachelor&rsquo;s degree in Business Administration, Hospitality, or related field
 
 &bull; 4&ndash;6 years of experience in customer service operations or back-office management
 
 &bull; Experience in a wellness club, fitness center, spa, or hospitality setting is highly preferred
 
 &bull; Team leadership experience is required
 
 
 
 
 Benefits
 
 
 Competitive Salary: Based on experience and role responsibilities
 
 Club Access: Full access to SEVEN Wellness Club facilities and classes
 
 F&amp;B Discount: 50% off all in-house food and beverage items at The Dose by Silvena
 
 Career Growth: Opportunities to grow across SEVEN&rsquo;s expanding group of brands
 
 Supportive Culture: A team-oriented environment that values initiative, professionalism, and well-being
 
 
 
</div>

MultiBank Group

<div>Welcome to MultiBank Group, a global financial pioneer established in 2005 in California and now proudly headquartered in Dubai, UAE. We specialize in delivering cutting-edge trading technology, unparalleled liquidity, and exceptional customer service. Our extensive range of financial products includes Forex, Metals, Shares, Indices, Commodities, and Cryptocurrency CFDs. 
 
Join our thriving community of over 2 million clients across 100 countries, contributing to a daily trading volume exceeding US$ 35 billion. As a heavily regulated institution with oversight from 17+ financial regulators across 5 continents, and recipient of over 70 financial awards, MultiBank Group is devoted to innovation, excellence, and empowering our clients to achieve their financial goals.
Role Overview
We are seeking an Operations Product Manager to improve operational efficiency and scalability across our platform. You will design internal tools, automate workflows, and reduce manual processes, errors, and risk exposure. Working closely with engineering, compliance, finance, and operations teams, you will build monitoring systems, dashboards, and controls to support daily operations and incident handling. This role suits someone who understands financial back-office processes and uses data and automation to create reliable, compliant operational workflows.
Key Responsibilities<ul><li>
Design and roadmap internal tools for back office, operations compliance to improve efficiency &amp; automate operational workflows.</li><li>
Build dashboards, transaction monitoring tools and systems for ops teams to handle incidents, fraud detection, monitoring.</li><li>
Define &amp; Track operational KPIs.</li><li>
Collaborate with engineering, compliance, finance, and ops to continuously improve the processes.</li></ul>
Skills &amp; Qualifications<ul><li>
4-6 years in product/ops within fintech, crypto exchanges, or financial services; back office exposure (risk, settlements) required.</li><li>
Deep knowledge of financial back office (clearing, custody, trade reporting),</li><li>
Proficiency in SQL/dashboards for ops analytics; familiarity with custom monitoring tools is a bonus</li><li>
Experience automating manual processes;</li><li>
Strong cross-functional skills in high-stakes, regulated environments.</li></ul>
Why Join Us?<ul><li>
Join an industry-leading global financial institution.</li><li>
Receive a competitive salary and comprehensive employee benefits.</li><li>
Access opportunities for professional growth and career advancement.</li><li>
Be part of a collaborative, inclusive, and dynamic work environment.</li><li>
Contribute to a culture committed to innovation and professional excellence.</li></ul>
Become part of our international community at MultiBank Group, dedicated to excellence, innovation, and shaping the future of finance.
MultiBank Group combines prime liquidity, cutting-edge technology, and first-class service to deliver advanced trading platforms to clients worldwide.
Our mission is to provide exceptional products and services to our clients &mdash; and we continue to invest heavily in technology and regulation to benefit our customers and the financial industry as a whole.
As the most heavily regulated financial derivatives group, MultiBank Group maintains an unblemished regulatory record with all its regulators.
Positions available across our 25+ global offices &mdash; Dubai, Hong Kong, Singapore, London, Sydney, and more. Learn more: www.multibankgroup.com
MultiBank Group is an equal opportunity employer committed to diversity and inclusion. By submitting your application, you agree that your personal data will be processed in accordance with our Privacy Policy.</div>

Operations Product Manager

Devenir Cap Financial Instruments Quotations Service

Job Vacancy !!!!!Customer Service OfficerJob Description:<ul><li>Manage and maintain company records, files, and documents</li><li>Perform data entry and accurately update internal databases</li><li>Follow up with clients for business-related requirements and documentation</li><li>Prepare reports, invoices, and assist with basic accounting tasks</li><li>Coordinate client compliance requirements and document submissions</li><li>Assist with PRO-related tasks and external documentation when required</li><li>Handle email correspondence and general administrative duties</li><li>Fill basic bank forms and business-related forms</li><li>Liaise with bank representatives and UAE Free Zone authorities as needed</li><li>Post content on social media platforms</li><li>Arrange meetings with clients as per their requirements</li></ul>Requirements:<ul><li>Fluent in English ( strong spoken and written)</li><li>Strong multitasking and time management skills</li><li>Proficient in MS Office (Excel, Word, Outlook</li><li>Excellent communication and interpersonal skills</li><li>Ability to follow up and coordinate with clients and external partners</li><li>Basic understanding of bank forms and business documentation</li><li>Knowledge of Canva and other basic editing tools</li><li>Experience in social media handling is a plus</li><li>Bachelor&rsquo;s degree or relevant experience in administration/back-office roles</li><li>Basic understanding of accounting and VAT is an advantages</li></ul>Devenir Corporate Services, a UAE-based company specializing in corporate advisory, company formation, and administrative support services across various jurisdictions.The position is based in Dubai, UAE, with a salary range of AED 3,000 per month.Interested candidates are requested to send their CVs to info@devenircap.com. Shortlisted candidates will be contacted for an interview.Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>The starting salary will be AED 3000 , are you comfortable with that ?</li></ul>Experience:<ul><li>Customer Service / Back office : 2 years (Preferred)</li></ul>Language:<ul><li>Fluent in English (Required)</li></ul>Work Location: In person

Customer Service Officer

Comco EPP

<div>
 
 Highly Skilled - Back Office Sales Administration (m/f/d) &ndash; Fluent in German
 
 
 &nbsp;
 
 
 
 Job Location:
 
 JLT, Cluster C, Dubai, UAE
 
 
 
 Job Type:
 
 Full-time, Monday to Friday
 
 
 
 Salary:
 
 Permanent Salary from 8,000.00 AED per month (based on qualifications and experience)
 
 
 
 
 
 
 Company:
 
 We are an innovative and dynamic small team company in the heart of Jumeirah Lakes Towers (JLT), dedicated to growth and expansion. We are currently seeking a highly skilled Back Office Sales Administration to join our team.
 
 
 &nbsp;
 
 
 
 Job Description:
 
 
 
 As a Back Office Sales Administration, you will play a crucial role in supporting our front-end sales team and ensuring the smooth operation of our sales processes. This role involves the complete processing of inquiries and orders within our ERP system, including the creation and management of articles as well as the execution of the entire inquiry, quotation, and order process. A strong affinity for IT systems, particularly ERP solutions, along with a structured and detail-oriented working style, is essential for success in this position. Your attention to detail, organizational skills, and dedication to providing excellent customer service will be essential in this role. You will be responsible for various administrative tasks that contribute to our company's success.
 
 
 &nbsp;
 
 
 
 Your Requirements:
 
 
 <ul>
 <li>
 Fluency in German (written and spoken) is mandatory.
 </li>
 <li>
 Proficiency in English (written and spoken) is essential for effective international communication.
 </li>
 <li>
 Previous experience in a similar back office or sales administration role.
 </li>
 <li>
 Proficiency in Microsoft Office Suite, with advanced skills in Excel being a plus.
 </li>
 <li>
 Knowledge of CRM software and its application in managing customer data and sales processes.
 </li>
 <li>
 Strong organizational skills and the ability to multitask effectively.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Attention to detail and a high level of accuracy in data entry and record-keeping.
 </li>
 <li>
 Ability to work collaboratively with the front-end sales team and other departments.
 </li>
 <li>
 Flexibility to adapt to changing business needs and priorities.
 </li>
 <li>
 Commitment to maintaining ethical conduct and data integrity.
 </li>
 <li>
 A proactive approach to problem-solving and improving administrative processes.
 </li>
 <li>
 Bachelor's degree in business administration, marketing, or a related field is preferred.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Your Qualifications:
 
 
 <ul>
 <li>
 Proven experience in sales administration, order processing, and customer support.
 </li>
 <li>
 Demonstrated ability to handle sales records, customer inquiries, and administrative tasks with efficiency and professionalism.
 </li>
 <li>
 Previous experience in data analysis and reporting is a plus.
 </li>
 <li>
 Certifications related to sales, administration, or CRM systems are advantageous.
 </li>
 </ul>
 
 &nbsp;
 
 
 
 Your Benefits:
 
 
 <ul>
 <li>
 Full-time job, Monday to Friday, providing a work-life balance.
 </li>
 <li>
 Competitive permanent salary from 8,000.00 AED per month. (based on qualifications and experience)
 </li>
 <li>
 Access to a modern office environment equipped with the latest hardware and software.
 </li>
 <li>
 Convenient public accessibility, with a nearby metro station.
 </li>
 <li>
 Opportunity to work in an innovative, dynamic, and growth-oriented small team company.
 </li>
 <li>
 Long-term career prospects with room for professional development and advancement.
 </li>
 </ul>
 
 &nbsp;
 
 
 If you are an organized, detail-oriented professional passionate about supporting sales operations and ensuring customer satisfaction, we invite you to apply. Submit your resume and cover letter highlighting your experience and qualifications. We look forward to your application.
 
 
 
 
 
 Human Resource:
 
 
 
 
 
 personal@comco-epp.com
 
 
 
 
 
 Working at Comco EPP means you join a highly motivated team of talented, diverse people who create value together.
 
</div>

Back Office Sales Administration – Fluent in German

<div>
 
 
 Who We Are
 
 
 
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
 
 
 
 
 
 
 Role Overview: Store Supervisor &ndash; UAE Sports Retail
 
 
 
 
 
 
 The Deputy Store Manager and Store Supervisor role supports store operations and sales performance for our leading sports retail outlets across the UAE. The position partners with the Store Manager to deliver an excellent customer experience, ensure consistent achievement of sales targets, drive team development, and maintain operations in line with company standards. This opportunity is ideal for an ambitious individual passionate about sports retail who seeks to lead by example and foster a high-performance, customer-centric environment.
 
 
 
 
 
 
 Key Responsibilities in Store Management and Supervision
 
 
 
 
 
 <ul>
 <li>
 Support the Store Manager in overseeing all daily shop floor and back-office activities.
 </li>
 <li>
 Help achieve store financial objectives by preparing forecasts, scheduling staff, and analyzing sales results.
 </li>
 <li>
 Ensure team delivers outstanding customer service in line with the GMG customer promise.
 </li>
 <li>
 Implement and monitor visual merchandising, inventory controls, and stock replenishment procedures.
 </li>
 <li>
 Assist in driving promotional activity and new product launches to maximize sales opportunities.
 </li>
 <li>
 Oversee compliance with company policies, UAE legal, health, and safety requirements.
 </li>
 <li>
 Lead and support Store Manager in conducting regular performance reviews.
 </li>
 <li>
 Address customer queries and complaints in a professional and timely manner.
 </li>
 </ul>
 
 
 
 
 
 What We Look for in a Store Supervisor
 
 
 
 
 
 <ul>
 <li>
 Education: Minimum bachelor&rsquo;s degree in business, Retail Management, or a related field preferred.
 </li>
 <li>
 Experience: At least 3 years in retail management or supervisory roles, ideally within a sports, fashion, or lifestyle brand environment.
 </li>
 <li>
 Proven experience in leading teams and managing store operations in a high-volume retail setting.
 </li>
 <li>
 Strong organizational, analytical, and communication skills with a proactive and positive attitude.
 </li>
 <li>
 Solid understanding of customer needs and a strong customer service ethic.
 </li>
 <li>
 Demonstrated ability to motivate and develop team members and to work with colleagues from diverse backgrounds.
 </li>
 <li>
 Tech savvy and comfortable with retail management and point of sale systems.
 </li>
 <li>
 Fluency in English required; knowledge of Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Why Join GMG&rsquo;s UAE Sports Retail Team?
 
 
 
 
 
 <ul>
 <li>
 Opportunity to grow within a leading international sports and lifestyle group with a strong retail reputation.
 </li>
 <li>
 Dynamic and engaging work culture focused on teamwork and employee well-being.
 </li>
 <li>
 Competitive salary package with attractive benefits.
 </li>
 <li>
 Hands-on training, career progression support, and exposure to top global brands.
 </li>
 </ul>
 
 
</div>

Store Supervisor

H J Properties

About the Role We are seeking an experienced and driven Restaurant Manager to oversee daily operations, ensure excellent customer service, and lead our team to achieve business goals. The ideal candidate is hands-on, highly organized, and capable of managing both front and back-of-house functions. Candidates with a valid UAE driving license and own car will be preferred.Key Responsibilities<ul><li>Manage overall restaurant operations and ensure smooth daily functioning</li><li>Lead, train, and motivate restaurant staff to maintain high performance</li><li>Ensure exceptional guest experience and handle customer feedback professionally</li><li>Monitor inventory, ordering, and cost control to maximize profitability</li><li>Maintain hygiene, safety, and quality standards in line with regulations</li><li>Prepare staff schedules and manage manpower efficiently</li><li>Coordinate with suppliers and management on operational requirements</li><li>Drive sales initiatives and support marketing activities</li></ul>Requirements<ul><li>Proven experience as a Restaurant Manager or similar role in the UAE</li><li>Strong leadership and team management skills</li><li>Excellent communication and customer service abilities</li><li>Good knowledge of restaurant operations, cost control, and reporting</li><li>Ability to work in a fast-paced environment</li><li>Valid UAE Driving License (preferred)</li><li>Own car (preferred)</li></ul>What We Offer<ul><li>Competitive salary package</li><li>Visa and medical insurance</li><li>Career growth opportunities</li><li>Supportive work environment</li></ul>Job Type: Full-time

Restaurant Manager

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4097 back office manager customer service jobs In Dubai

Back Office Manager (Customer Service)

Back Office Manager (Customer Service)

Operations Product Manager

Customer Service Officer

Back Office Sales Administration – Fluent in German

Store Supervisor

Restaurant Manager