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Go2Bank Secure LLC

Go2Bank Secure LLC is a trusted financial services company headquartered in Doha, Qatar. We specialize in delivering secure banking solutions, operational support, and customer-focused services that empower clients to manage their finances with confidence. Our mission is to combine professionalism, innovation, and reliability to ensure seamless banking operations and client satisfaction.Position Overview We are seeking a Banking Support Coordinator to oversee and manage daily banking support operations. This role requires a detail-oriented professional with strong organizational skills, financial knowledge, and the ability to coordinate between clients, regulatory bodies, and internal teams. The Banking Support Coordinator will play a key role in ensuring smooth workflows and maintaining Go2Bank Secure LLC&rsquo;s reputation for excellence in financial services.Key Responsibilities<ul><li>Coordinate banking support activities including transaction processing, documentation, and compliance.</li><li>Liaise with clients to provide timely assistance and resolve inquiries.</li><li>Maintain accurate records of financial transactions, contracts, and client communications.</li><li>Support reporting, audits, and resource allocation activities.</li><li>Prepare reports on banking support performance and recommend improvements.</li><li>Assist in organizing meetings, audits, and regulatory reviews.</li><li>Ensure compliance with Qatar&rsquo;s banking regulations and company policies.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Finance, Business Administration, or related field.</li><li>2&ndash;4 years of experience in banking support, financial services, or operations.</li><li>Strong knowledge of banking processes, financial documentation, and compliance standards.</li><li>Excellent communication, organizational, and problem-solving skills.</li><li>Proficiency in MS Office Suite and banking management tools.</li><li>Ability to manage multiple tasks and deliver under deadlines.</li></ul>What We Offer<ul><li>Competitive salary and benefits package.</li><li>Opportunity to grow within a dynamic Qatar-based financial institution.</li><li>Professional development and career advancement opportunities.</li><li>A collaborative and integrity-driven work environment.</li></ul>How to Apply Interested applicants may send their CV and cover letter via Indeed or directly to the company&rsquo;s recruitment team, highlighting their experience in banking support and achievements in managing financial workflows.Pay: Up to QAR640,000.00 per yearWork Location: In person

Banking Support Coordinator

Qatar National Bank

<div>Job Summary : 
The incumbent will be primarily responsible for supporting relationships with High Net Worth (HNW) customers allocated, including members of the Ruling Family and Government officials and acting as a &lsquo;one-stop solution' for all Private Banking services including international and domestic banking and investment, fiduciary and lending services. The incumbent will liaise with the respective departments / units within the Group to ensure priority processing of customer needs/ requests.
Main Responsibilities : 
A. Shareholder &amp; Financial:<ul><li>Assist the evaluation of Private Client's financial data and / or investment objectives based on the client's risk profile</li></ul>
and personal financial statements.<ul><li>Assist in implementation of strategies to achieve all volume, revenue, and profit targets for the Private Banking (HNW)
</li></ul>segment.<ul><li>Implements KPI's and best practices for Associate Private Banking Sales role.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise
</li></ul>benefits for the bank.<ul><li>Act within the limits of the powers delegated to the incumbent.</li></ul>
B. Customer (Internal &amp; External):<ul><li>Responsive to the needs of the customer base and lead the customer focus initiative in the entire department.</li><li>Act as point of contact for all International and domestic Private Banking services pertaining to HNW customers and
</li></ul>increase their portfolio of Assets and Liabilities with the bank.<ul><li>Ensure customer complaints are handled / resolved in the most expeditious manner.</li><li>Supports visits to HNW customers to strengthen relationships through personalized interaction.</li><li>Market the Group's products and services to the HNW customers (includes the Ruling Family members and the
</li></ul>Government officials).<ul><li>Assist new business development by identifying prospective clients and cross sell a wide variety of Private Banking
</li></ul>products and services including a comprehensive range of credit and investment services.<ul><li>Build and maintain strong and effective relationship with all other related departments and units to ensure priority
</li></ul>processing and resolution of the needs / queries of such customers including any related operational issues and thereby
facilitate achievement of the Group's goals / objectives.<ul><li>To assist customers in all their queries on Bank's product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve
</li></ul>improvements in turn-around time.<ul><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group's objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul>
C. Internal (Processes, Products, Regulatory):<ul><li>Provide inputs and market feedback to the SVP Private Banking Sales for developing a credible set of products to
</li></ul>attract and retain valuable customers and thereby increase market share and profitability.<ul><li>Maintain and expand the HNW customer base through introduction of innovative products backed by provision of
</li></ul>superior services.<ul><li>Ensure processes are in place for launch of new products tailored for the HNW customer segment, including the smooth
</li></ul>launch of the same.<ul><li>Ensure the approved policies and procedures governing account opening operations (deposit and loan accounts) are
</li></ul>adhered to with respect to the documentary and other requirements, including any pertinent legal requirements.<ul><li>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when
</li></ul>required on the HNW customer base.
D. Learning &amp; Knowledge:<ul><li>Possess sound knowledge of the private banking business, its products and related risks together with a good
</li></ul>knowledge of operations and control.<ul><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul>
E. Legal, Regulatory, and Risk Framework Responsibilities:<ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group
</li></ul>Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy,
Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<ul><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor,
</li></ul>manage and report risks.<ul><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the
</li></ul>Operational Risk Management requirements.<ul><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul>
F. Other:<ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of
</li></ul>business and provide such information on a need to know basis only to Senior Management of QNB, Audit and
Compliance functions, and relevant Regulators.<ul><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul>
Education and Experience Requirements :<ul><li> 
Bachelor's degree University Graduate/ preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration</li><li>Financial Lending related courses</li><li>No experience required, entry level role.</li><li>Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.
</li><li>Ability to make decisions and follow through with initiatives.
</li><li>Personal integrity and self-management.</li><li>Planning, organizing, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li><li>Good understanding of the Private Banking (HNW) customer base, its needs and expectations.</li><li>Follows a customer-centric approach.</li><li>In-depth knowledge of products, services and delivery channels available to HNW customers.</li><li>Self-driven individual with the ability to make decisions and follow through with initiatives.</li><li>Personal integrity and self-management.</li><li>Assertive.</li><li>Planning, organizing and analytical ability.</li><li>Results oriented.</li><li>Ability to motivate and lead teams from diverse cultural backgrounds.</li></ul></div>

Associate Private Banking Sales (Qatarization)

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Summary
 
 
 
 The incumbent will be primarily responsible for supporting relationships with High Net Worth (HNW) customers allocated, including members of the Ruling Family and Government officials and acting as a &lsquo;one-stop solution&rsquo; for all Private Banking services including international and domestic banking and investment, fiduciary and lending services. The incumbent will liaise with the respective departments / units within the Group to ensure priority processing of customer needs/ requests.
 
 
 
 Main Responsibilities
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Assist the evaluation of Private Client&rsquo;s financial data and / or investment objectives based on the client&rsquo;s risk profile
 
 
 </li>
 </ul>
 and personal financial statements.
 
 
 <ul>
 <li>
 Assist in implementation of strategies to achieve all volume, revenue, and profit targets for the Private Banking (HNW)
 
 
 </li>
 </ul>
 segment.
 
 
 <ul>
 <li>
 Implements KPI&rsquo;s and best practices for Associate Private Banking Sales role.
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise
 
 
 </li>
 </ul>
 benefits for the bank.
 
 
 <ul>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Responsive to the needs of the customer base and lead the customer focus initiative in the entire department.
 </li>
 <li>
 Act as point of contact for all International and domestic Private Banking services pertaining to HNW customers and
 
 
 </li>
 </ul>
 increase their portfolio of Assets and Liabilities with the bank.
 
 
 <ul>
 <li>
 Ensure customer complaints are handled / resolved in the most expeditious manner.
 </li>
 <li>
 Supports visits to HNW customers to strengthen relationships through personalized interaction.
 </li>
 <li>
 Market the Group&rsquo;s products and services to the HNW customers (includes the Ruling Family members and the
 
 
 </li>
 </ul>
 Government officials).
 
 
 <ul>
 <li>
 Assist new business development by identifying prospective clients and cross sell a wide variety of Private Banking
 
 
 </li>
 </ul>
 products and services including a comprehensive range of credit and investment services.
 
 
 <ul>
 <li>
 Build and maintain strong and effective relationship with all other related departments and units to ensure priority
 
 
 </li>
 </ul>
 processing and resolution of the needs / queries of such customers including any related operational issues and thereby
 
 
 facilitate achievement of the Group&rsquo;s goals / objectives.
 
 
 <ul>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve
 
 
 </li>
 </ul>
 improvements in turn-around time.
 
 
 <ul>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Provide inputs and market feedback to the SVP Private Banking Sales for developing a credible set of products to
 
 
 </li>
 </ul>
 attract and retain valuable customers and thereby increase market share and profitability.
 
 
 <ul>
 <li>
 Maintain and expand the HNW customer base through introduction of innovative products backed by provision of
 
 
 </li>
 </ul>
 superior services.
 
 
 <ul>
 <li>
 Ensure processes are in place for launch of new products tailored for the HNW customer segment, including the smooth
 
 
 </li>
 </ul>
 launch of the same.
 
 
 <ul>
 <li>
 Ensure the approved policies and procedures governing account opening operations (deposit and loan accounts) are
 
 
 </li>
 </ul>
 adhered to with respect to the documentary and other requirements, including any pertinent legal requirements.
 
 
 <ul>
 <li>
 Provide timely and accurate information to the external and internal auditors and the Compliance function as and when
 
 
 </li>
 </ul>
 required on the HNW customer base.
 
 
 <ul>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess sound knowledge of the private banking business, its products and related risks together with a good
 
 
 </li>
 </ul>
 knowledge of operations and control.
 
 
 <ul>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 </li>
 <li>
 Legal, Regulatory, and Risk Framework Responsibilities:
 </li>
 <li>
 Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group
 
 
 </li>
 </ul>
 Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy,
 
 
 Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
 
 
 <ul>
 <li>
 Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor,
 
 
 </li>
 </ul>
 manage and report risks.
 
 
 <ul>
 <li>
 Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
 </li>
 <li>
 Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the
 
 
 </li>
 </ul>
 Operational Risk Management requirements.
 
 
 <ul>
 <li>
 Maintain appropriate knowledge to ensure full qualification to undertake the role.
 </li>
 <li>
 Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 </li>
 <li>
 Attend mandatory (internal and external) seminars as instructed by the Bank.
 </li>
 <li>
 Other:
 </li>
 <li>
 Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
 </li>
 <li>
 Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of
 
 
 </li>
 </ul>
 business and provide such information on a need to know basis only to Senior Management of QNB, Audit and
 
 
 Compliance functions, and relevant Regulators.
 
 
 <ul>
 <li>
 Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
 </li>
 <li>
 All other ad hoc duties/activities related to QNB that management might request from time to time.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree University Graduate/ preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration
 </li>
 <li>
 Financial Lending related courses
 </li>
 <li>
 No experience required, entry level role.
 </li>
 <li>
 Excellent oral and written communication skills (including report writing) in English and Arabic.
 </li>
 <li>
 Good interpersonal and presentation skills.
 </li>
 <li>
 Understanding of the relevant laws, regulations, and practices.
 </li>
 <li>
 Ability to make decisions and follow through with initiatives.
 </li>
 <li>
 Personal integrity and self-management.
 </li>
 <li>
 Planning, organizing, and analytical ability.
 </li>
 <li>
 Results oriented.
 </li>
 <li>
 Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.
 </li>
 <li>
 Good understanding of the Private Banking (HNW) customer base, its needs and expectations.
 </li>
 <li>
 Follows a customer-centric approach.
 </li>
 <li>
 In-depth knowledge of products, services and delivery channels available to HNW customers.
 </li>
 <li>
 Self-driven individual with the ability to make decisions and follow through with initiatives.
 </li>
 <li>
 Personal integrity and self-management.
 </li>
 <li>
 Assertive.
 </li>
 <li>
 Planning, organizing and analytical ability.
 </li>
 <li>
 Results oriented.
 </li>
 <li>
 Ability to motivate and lead teams from diverse cultural backgrounds.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of Passport or QID
 </li>
 <li>
 Copy of Education Certificate
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3675 - Associate Private Banking Sales (Qatarization)

<div></div><div><div><ul><li><div>Business Unit
</div><div>QNB - Qatar
</div></li><li><div>Division
</div><div>Asset &amp; Wealth Management
</div></li><li><div>Department
</div><div>Asset &amp; Wealth Management
</div></li><li><div>Location
</div><div>Doha, Qatar
</div></li><li><div>Closing Date
</div><div>31-Dec-2026
</div></li></ul></div><div><div><h5 class="jobSectionHeader">About QNB</h5>
Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
QNB Group has an active community support program and sponsors various social, educational and sporting events.
</div></div><div><div><div><h5 class="jobSectionHeader">Job Summary :
</h5></div><div>The incumbent will be primarily responsible for supporting relationships with High Net Worth (HNW) customers allocated, including members of the Ruling Family and Government officials and acting as a &lsquo;one-stop solution&rsquo; for all Private Banking services including international and domestic banking and investment, fiduciary and lending services. The incumbent will liaise with the respective departments / units within the Group to ensure priority processing of customer needs/ requests.
</div></div><div><div><h5 class="jobSectionHeader">Main Responsibilities :</h5>
</div><div>A. Shareholder &amp; Financial:<ul><li>Assist the evaluation of Private Client&rsquo;s financial data and / or investment objectives based on the client&rsquo;s risk profile</li></ul>
and personal financial statements.<ul><li>Assist in implementation of strategies to achieve all volume, revenue, and profit targets for the Private Banking (HNW)
</li></ul>segment.<ul><li>Implements KPI&rsquo;s and best practices for Associate Private Banking Sales role.</li><li>Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise
</li></ul>benefits for the bank.<ul><li>Act within the limits of the powers delegated to the incumbent.</li></ul>
B. Customer (Internal &amp; External):<ul><li>Responsive to the needs of the customer base and lead the customer focus initiative in the entire department.</li><li>Act as point of contact for all International and domestic Private Banking services pertaining to HNW customers and
</li></ul>increase their portfolio of Assets and Liabilities with the bank.<ul><li>Ensure customer complaints are handled / resolved in the most expeditious manner.</li><li>Supports visits to HNW customers to strengthen relationships through personalized interaction.</li><li>Market the Group&rsquo;s products and services to the HNW customers (includes the Ruling Family members and the
</li></ul>Government officials).<ul><li>Assist new business development by identifying prospective clients and cross sell a wide variety of Private Banking
</li></ul>products and services including a comprehensive range of credit and investment services.<ul><li>Build and maintain strong and effective relationship with all other related departments and units to ensure priority
</li></ul>processing and resolution of the needs / queries of such customers including any related operational issues and thereby
facilitate achievement of the Group&rsquo;s goals / objectives.<ul><li>To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.</li><li>Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve
</li></ul>improvements in turn-around time.<ul><li>Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.</li><li>Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.</li></ul>
C. Internal (Processes, Products, Regulatory):<ul><li>Provide inputs and market feedback to the SVP Private Banking Sales for developing a credible set of products to
</li></ul>attract and retain valuable customers and thereby increase market share and profitability.<ul><li>Maintain and expand the HNW customer base through introduction of innovative products backed by provision of
</li></ul>superior services.<ul><li>Ensure processes are in place for launch of new products tailored for the HNW customer segment, including the smooth
</li></ul>launch of the same.<ul><li>Ensure the approved policies and procedures governing account opening operations (deposit and loan accounts) are
</li></ul>adhered to with respect to the documentary and other requirements, including any pertinent legal requirements.<ul><li>Provide timely and accurate information to the external and internal auditors and the Compliance function as and when
</li></ul>required on the HNW customer base.
D. Learning &amp; Knowledge:<ul><li>Possess sound knowledge of the private banking business, its products and related risks together with a good
</li></ul>knowledge of operations and control.<ul><li>Proactively identify areas for professional development of self and undertake development activities.</li><li>Seek out opportunities to remain current with all developments in professional field.</li></ul>
E. Legal, Regulatory, and Risk Framework Responsibilities:<ul><li>Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group
</li></ul>Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy,
Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).<ul><li>Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor,
</li></ul>manage and report risks.<ul><li>Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.</li><li>Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the
</li></ul>Operational Risk Management requirements.<ul><li>Maintain appropriate knowledge to ensure full qualification to undertake the role.</li><li>Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.</li><li>Attend mandatory (internal and external) seminars as instructed by the Bank.</li></ul>
F. Other:<ul><li>Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.</li><li>Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of
</li></ul>business and provide such information on a need to know basis only to Senior Management of QNB, Audit and
Compliance functions, and relevant Regulators.<ul><li>Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.</li><li>All other ad hoc duties/activities related to QNB that management might request from time to time.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader">Education and Experience Requirements :
</h5></div><div><ul><li>Bachelor's degree University Graduate/ preferred with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration</li><li>Financial Lending related courses</li><li>No experience required, entry level role.</li><li>Excellent oral and written communication skills (including report writing) in English and Arabic.</li><li>Good interpersonal and presentation skills.</li><li>Understanding of the relevant laws, regulations, and practices.
</li><li>Ability to make decisions and follow through with initiatives.
</li><li>Personal integrity and self-management.</li><li>Planning, organizing, and analytical ability.</li><li>Results oriented.</li><li>Strong analytical skills and the ability to communicate both verbally and in writing with all levels of management.</li><li>Good understanding of the Private Banking (HNW) customer base, its needs and expectations.</li><li>Follows a customer-centric approach.</li><li>In-depth knowledge of products, services and delivery channels available to HNW customers.</li><li>Self-driven individual with the ability to make decisions and follow through with initiatives.</li><li>Personal integrity and self-management.</li><li>Assertive.</li><li>Planning, organizing and analytical ability.</li><li>Results oriented.</li><li>Ability to motivate and lead teams from diverse cultural backgrounds.</li></ul>
</div></div><div><div><h5 class="jobSectionHeader">Note: you will be required to attach the following:</h5>
</div><div><div><ul><li>Resume/CV</li></ul>
<ul><li>Copy of Passport or QID
</li></ul><ul><li>Copy of Education Certificate
</li></ul><ul><li>Birth Certificate</li></ul></div></div></div></div></div><div></div>

Associate Private Banking Sales

Standard Chartered

<div>
 
 Job Summary
 
 
 
 Join Standard Chartered as a Premier Service Associate within our Cash Management Operations team based in Doha, Qatar. In this key role, you will be dedicated to delivering outstanding client service and support to our esteemed Corporate and Institutional Banking clients.
 
 
 Your focus will be on managing post-transaction enquiries, resolving service-related issues, and ensuring a seamless client experience aligned with our high service standards.
 
 
 You will serve as a vital liaison, collaborating closely with Relationship Managers, Product and Sales teams, Operations, and other internal stakeholders, to address client challenges and leverage opportunities to enhance service delivery. This role requires cultivating strong, lasting relationships with 'premier' client portfolios, supporting the assigned Client Service Manager, and contributing to service recovery processes through diligent complaint management.
 
 
 This role demands a solution-oriented mindset, excellent interpersonal skills, and the ability to navigate the banking environment with confidence and professionalism.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Coordinate end-to-end processes managed by the Cash Service Team, ensuring accuracy, timeliness, and compliance across all client service operations.
 </li>
 <li>
 Maintain comprehensive and detailed documentation of client interactions, internal communications, and setups.
 </li>
 <li>
 Identify and escalate compliance risks proactively, ensuring strict adherence to internal controls, bank policies, product guidelines, and regulatory requirements.
 </li>
 <li>
 Support digital platform management by facilitating client onboarding.
 </li>
 <li>
 Deliver high-quality training and guidance to Corporate and Investment Banking clients on channel functionalities, self-help tools, and reporting features to empower self-sufficiency and reduce inquiry volumes.
 </li>
 <li>
 Assist in organizing and participating in service reviews with Relationship Managers and clients to monitor performance, gather actionable feedback, and introduce enhancements to service quality and delivery.
 </li>
 <li>
 Utilize client feedback and business metrics to identify opportunities for cross-selling and up-selling, enhancing product utilization and overall client satisfaction.
 </li>
 <li>
 Champion a culture of teamwork, inclusivity, and continuous improvement, encouraging open communication and collaboration within the team and across business units.
 
 
 </li>
 </ul>
 
 Skills And Experience
 
 
 
 <ul>
 <li>
 Experience within banking or a client service-oriented environment, demonstrating a strong track record of delivering quality service.
 </li>
 <li>
 Excellent attention to detail with a hands-on approach to managing tasks from inception to completion, ensuring ownership and accountability.
 </li>
 <li>
 Proven ability to deliver results aligned with business objectives, maintaining focus, optimism, and resilience in a fast-paced setting.
 </li>
 <li>
 Exceptional communication skills, with the ability to influence, negotiate, and manage relationships effectively across internal teams and external clients.
 </li>
 <li>
 Strong stakeholder management skills, capable of building and sustaining constructive partnerships with peers and business partners.
 </li>
 <li>
 Comfortable engaging in direct client interactions, with demonstrated competence in addressing client needs and delivering tailored solutions.
 </li>
 <li>
 Capability to navigate complex organisational structures confidently, ensuring timely and efficient delivery of client requests.
 </li>
 <li>
 Ability to present ideas clearly and persuasively in group discussions, fostering collaboration and shared understanding.
 </li>
 <li>
 Strong analytical and problem-solving skills combined with effective time management to handle competing priorities.
 </li>
 <li>
 Customer-focused mindset dedicated to enhancing the client experience and driving satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent from a recognised university or institution.
 </li>
 <li>
 Proficiency in English is a requirement; knowledge of Arabic is highly desirable to support effective communication in the regional context.
 
 
 </li>
 </ul>
 
 About Standard Chartered
 
 
 
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 
 
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 
 
 
 Together We
 
 
 
 <ul>
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 Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
 </li>
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 Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
 </li>
 <li>
 Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 
 In line with our Fair Pay Charter,
 
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 
 
 <ul>
 <li>
 Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
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 Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
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 <li>
 Flexible working options based around home and office locations, with flexible working patterns.
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 <li>
 Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
 </li>
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 A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
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 Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
 </li>
 </ul>
</div>

Premier Service Associate - Cash Management Ops (Qatari National)

DOHA BANK

<div>
 
 
 Role Objective
 
 
 
 
 
 
 The
 
 Assistant Relationship Manager - Trading &amp; Manufacturing
 
 will assist in booking quality assets through offering credit solutions and credit enhancements for the allocated individual / portfolio of clients, thereby enhancing the service delivery/business development efforts of Trading &amp; Manufacturing section. The job holder will assist in preparation and preliminary assessment of credit application, acquisition and retention of customers, account performance review, arranging optimal financial solutions and customer issue/query resolution, as per the internal policies/ procedures and QCB guidelines.
 
 
 
 
 
 
 Detailed Roles and Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Perform all activities, as assigned by the reporting authorities, in compliance with regulatory guidelines, and internal policies and procedures.
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 Assist in direct sales, up-sales and cross sales efforts, to the existing and new customers through appropriate propositions through incremental value-added features.
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 Assist in initiating field visits to existing / new customers to review the portfolio performance and to observe / understand the business potential.
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 Achieve the assigned credit portfolio targets pertaining to various products, ensuring all performance standards are met in terms of the business targets, controls, compliance, and quality standards.
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 Ensure consistency of customer service experience / service delivery to the Trading &amp; Manufacturing client segment, within the parameters set by the Bank.
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 Ensure Internal Credit Rating and RAROC is carried out for all lending clients and update same on annual basis or as and when a new facility is granted, new information available etc.
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 Prepare /perform initial assessment of credit applications of customers, analyze financial statement, prepare credit summary for the customer and provide preliminary assessment on the viability of lending and guide on utilization of facilities.
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 Support in the implementation of efficient customer retention / anti-attrition strategies, in support of the business enhancement efforts targeted at Trading &amp; Manufacturing client segment, as per the directives of the reporting authorities.
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 <li>
 Perform initial analysis of credit proposals with appropriate interpretations on the financial aspects and identify the risk factors and suggest credit enhancers, as applicable, in consistent with the Credit policies and regulatory framework.
 </li>
 </ul>
 
 
 
 
 
 Educational Qualifications and Experience:
 
 
 
 
 
 <ul>
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 University graduate with a degree in Business or Banking or Finance or any other related discipline.
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 Master&rsquo;s degree in Management any other related discipline will be an added advantage.
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 06-10 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
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 Experience in business / relationship management in Corporate and commercial banking sector, with strong understanding of the local banking industry.
 </li>
 </ul>
 
 
</div>

Assistant Relationship Manager (Qatarization)

Vistas Global

Job SummaryThe Assistant Manager &ndash; Card Product is responsible for managing and growing the bank&rsquo;s credit card, debit card, and prepaid card portfolio. The role focuses on product performance, portfolio profitability, customer engagement, and operational efficiency, while coordinating with internal teams and payment networks to ensure smooth product delivery and regulatory compliance.Key ResponsibilitiesCard Portfolio Management<ul><li>Manage and monitor the overall card portfolio performance including activation rates, spend volume, and customer retention.</li><li>Analyze portfolio profitability, transaction trends, and customer usage behavior.</li><li>Develop strategies to increase card acquisition, activation, and card usage.</li><li>Identify opportunities to improve portfolio growth and revenue generation.</li></ul>Product Development &amp; Enhancement<ul><li>Assist in the development and enhancement of card products, including credit, debit, and prepaid cards.</li><li>Work closely with payment networks such as Visa and Mastercard to implement new features and product updates.</li><li>Support product lifecycle management including product launch, upgrades, and discontinuation.</li><li>Coordinate with IT and operations teams for system implementation and enhancements.</li></ul>Business Strategy &amp; Market Analysis<ul><li>Conduct market research and competitor analysis to identify new opportunities in the cards market.</li><li>Support the development of pricing strategies, card benefits, and reward programs.</li><li>Evaluate customer feedback and propose product improvements.</li></ul>Campaign &amp; Customer Engagement<ul><li>Collaborate with marketing teams to design spend campaigns, cashback offers, and loyalty programs.</li><li>Monitor campaign performance and optimize customer engagement strategies.</li><li>Develop initiatives to improve card activation and transaction frequency.</li></ul>Risk, Compliance &amp; Fraud Management<ul><li>Ensure card products comply with regulatory requirements and internal policies.</li><li>Work with risk and fraud teams to monitor transaction fraud trends and portfolio risk exposure.</li><li>Ensure compliance with payment network rules and security standards.</li></ul>Reporting &amp; Performance Monitoring<ul><li>Prepare weekly and monthly portfolio performance reports for management.</li><li>Track key KPIs such as:</li><li>Card activation rate</li><li>Transaction volume</li><li>Average spend per card</li><li>Portfolio profitability</li><li>Provide insights and recommendations for business improvement.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Finance, Banking, Marketing, or related field.</li><li>3&ndash;5 years of experience in card product management, payments, or banking portfolio management.</li><li>Experience in bank managing credit card or debit card portfolios.</li></ul>Key Skills<ul><li>Strong analytical and financial analysis skills</li><li>Knowledge of card payment systems and card lifecycle management</li><li>Experience with portfolio analytics and performance reporting</li><li>Strong communication and stakeholder management skills</li><li>Proficiency in MS Excel, PowerPoint, and data analysis tools</li><li>Ability to work in a fast-paced banking or fintech environment</li></ul>Preferred Experience<ul><li>Experience working with card processing platforms such as TSYS.</li><li>Knowledge of digital payments and card loyalty programs.</li><li>Experience managing card acquisition and spend campaigns.</li></ul>Job Type: Full-timePay: Up to QAR20,000.00 per monthWork Location: In person

Assistant Manager – Card Product Development (Card Portfolio Management)

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