accounts officer

business development manager Jobs in Karachi

business development manager

account officer

accounts manager

assistant accountant

banking manager

Mashreq

<div>
 
 Job Purpose
 
 
 To lead and embed a strong governance and conduct framework across the bank, ensuring the fair treatment of customers, proactive management of conduct risk, and superior digital customer experience informed by actionable insights. In addition to this, a develop and lead a customer experience governance encompassing a range of initiatives, including voice of customer programs and customer insights, to evaluate experiences systematically and identify opportunities for enhancement.
 
 
 
 
 
 Key Result Areas
 
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 Establish and maintain a robust Conduct Risk &amp; Governance Framework aligned with SBP guidelines and global best practices.
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 Lead the Fair Treatment of Customers (FTC) program, ensuring customer-centric practices across all products and services.
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 Monitor conduct risk indicators, complaints trends, and customer feedback, report findings to senior management and relevant committees.
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 Collaborate with Compliance, Risk, Product, and Legal teams to ensure governance policies are embedded and effectively executed.
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 All CAF-related requirements should be met to ensure the bank maintains a satisfactory rating in annual assessments.
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 Develop and implement Voice of Customer (VoC) programs, analyse customer insights, and recommend improvements in product and service delivery.
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 Drive digital customer experience governance, ensuring app journeys and platform performances are seamless, compliant, and aligned with customer expectations.
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 Client Experience Committees should be held regularly to identify CX and Conduct issues, and to oversee their resolution through established governance processes.
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 Knowledge, Skills and Experience
 
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 Regulatory frameworks, including SBP guidelines on conduct and fair treatment of customers.
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 Aware of Customer Insights, survey techniques and NPS/CES methodologies.
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 Digital banking operations and app-based customer journeys.
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 Risk management, governance frameworks, and customer experience principles.
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 Has conducted annual CAF assessment previously at a local Bank.
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 Strong analytical and problem-solving abilities.
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 Excellent stakeholder management and influencing skills.
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 Strong analytical and problem-solving abilities.
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 Excellent stakeholder management and influencing skills.
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 Ability to interpret customer insights into actionable governance strategies.
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 Effective communication and reporting skills for senior management and regulators.
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 Fluent in excel and PowerPoint presentations.
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 Minimum 10 years in customer experience, risk, compliance, or governance related roles in banking or financial services.
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 Prior experience in digital banking or fintech environments preferred.
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 Proven track record in managing conduct risk, FTC, internal performance measures and VoC programs.
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 </ul>
 
 
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Senior Manager Governance & Conduct (Mashreq Digital Bank Pakistan)

VRG Pvt. Ltd.

Asst. Manager Applications is responsible to assist the Head of Applications in the following areas; Installation, configuration, implementation and operation of all the applications environment. Deployment and Release Management of all the applications. Ensure applications uptime. To ensure change control for all business applications and ensure thorough System/UAT testing prior to a full and controlled release. Develop and maintain strong working relationship with key customers at all levels to understand their business drivers and work with the systems analyst to understand requirements and deliver/promote technical solutions as appropriate. Develop and maintain strong working relationship with the vendors, suggest improvements and ensure that deliverables are met on time.Education: BSCS or EquivalentAge Limit: 25 to 30Gender: MaleExperience: 3+ YearsMust have skills: Linux, ExcelNice to have: PHP, SQLThis is full time job based in Karachi.Job Types: Full-time, ContractEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Dealing with SECP matters: 5 years (Preferred)</li></ul>Work Location: In person

Asst. Manager Applications (Banking or Fintech Experience Must)

<div>
 
 Job Purpose
 
 
 
 
 
 
 
 
 Governance &middot; Implement and review SOP, Key Risk Indicators in line with Operational Risk framework, Business Risk policies and Risk Control Self-Assessment (RCSA). &middot; Introduce a Risk and Governance Committee (RGC) for Business Banking to oversee the risk framework for the Business &middot; Ensure the risks associated with new and changed products, services and business strategy are sufficiently assessed and mitigated. &middot; Develop and manage portfolio monitoring and governance with focus on online channel usage, KYC accuracy, site visits. &middot; Define and implement a sustainable operational process where there is direct impact on Financial, Operational, Reputational and Regulatory Risks to the Bank. &middot; Create a Control Testing Framework in the Unit for independent validation AML Risk &ndash;KYC ongoing review and NTB documentation &middot; Manage the KYC review process (end to end) and check KYC documents for NTB and existing customers &middot; Complete the KYC review process for the rest of the Business Banking Portfolio (L1-L3 customers) &ndash; Act as the checker Business Operational Risk &middot; Define and implement a sustainable operational process where there is direct impact on Financial, Operational, Reputational and Regulatory Risks to the Bank. &middot; Act as a second line of defense for the business through regular reviews (including portfolio) and implement ongoing improvements and aim to reduce the operational and risk losses. Controls &middot; Responsible for implementation of Risk Control Self- Assessment (RCSA) &middot; Ensure OREs are raised by the business team where warranted &middot; Represent the business segment in various forums like Business Risk or submission for CRMC. &middot; Work closely with fraud and compliance teams to eliminate process gaps to reduce risk and improve controls. Project management : &middot; Oversee end to end implementation and automation of new systems /KYC automation and any other automation initiatives related to Governance activities
 
 
 
 
 
 Key result Areas
 
 
 
 
 
 
 
 
 Governance and Operational risk &middot; Report and highlight significant Business &amp; Operational Risk &amp; Governance issues in coordination with the business team
 
 
 &middot; Responsible to identify errors, incidents, losses, regulatory risks, reputational risks, financial risks and operational risks in coordination with the business team &middot; Point of contact and key interface with internal Audit (scope and post audit closure of hazards) and Operational Risk teams, to manage the RCSA and key operational risks of the business. &middot; Ensure RAR/RDR memos are executed by the business teams where there are process gaps and lack of adherence to banks policies and guidelines &middot; Key business interface and build and implement a second line risk management framework that assists the business in proactive risk management &middot; Highlight trends on process gaps, risk breaches &amp; control failures AML Risk &ndash;KYC ongoing review and NTB documentation &middot; Ensure KYC documents and process for L1- L3 are in line with standards as per Governance&rsquo;s role &middot; Ensure that the EDD controls are complied with as per Governance&rsquo;s role Project management : &middot; Participate in ongoing modification to governance related systems/ modules, where required &middot; In new system/ functionality implementation, ensure that governance is involved from the perspective of risk assessment and whether mitigating controls have been implemented as advised via the NPPA process
 
 
 
 
 
 Knowledge, Skills and Experience
 
 
 
 
 
 
 
 
 -Candidate should preferably have prior experience of handling operational Risk, Audit &amp; Governance Roles with atleast 8 to 10 years of working experience &middot;
 
 
 -The candidate must have experience in handling KYC Review and other AML Risks
 
 
 -Strong and relevant track record in either Audit, Compliance and Risk Management.
 
 
 -Strong leadership &amp; analytical skills.
 
 
 -Ability to work under tight time constraints &amp; pressure.
 
 
 
</div>

Senior Manager Risk & Governance NeoBiz (Mashreq Digital Bank Pakistan)

<div>
 
 Job Purpose
 
 
 
 
 
 
 Responsible for managing the critical applications of the bank payments processing platform. Works effectively with the business stakeholders, internal teams and vendor in ensuring the product road map and the payment platforms and process improvements. Ensure payments products delivery and support strategy are aligned with the management objectives and goals. Ensures strategic vendor partnership and aligning products / industry road maps of the Payment platforms with business strategy.
 
 
 Responsible for guiding and mentoring the team locally and ensuring high quality of delivery and cross functional expertise with the team
 
 
 
 
 Key result Areas
 
 
 
 
 
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 Manage a diversified team of professionals locally and vendor resources who are responsible for the Payment applications support &amp; project deliveries
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 Provide expertise and recommendations in the assessment of initiatives to support and enhance systems
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 Perform appropriate level of stakeholder management across business, technology and clients
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 Ensure projects and initiatives are aligned to and delivered against the business objectives, serve as highest project internal escalation level
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 Leading the team to adhere to project and delivery compliance, ensuring compliance of project delivery to PMO, QMS, risk, audit &amp; architecture guidelines
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 Work as part of a multi-disciplinary team in accordance with defined quality management practices, to achieve the common banks objectives
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 Works with business representative, stakeholder to ensure alignment of delivery with the business demand
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 Interact with the team of professionals who are responsible for payment applications (FCY and LCY) support and delivery.
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 Assist the project delivery team during project deliveries as required
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 Converge the requirements from regulators and effectively conclude on business requirement
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 Collaborate closely with Product Owners and team members to identify and socialize product and delivery
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 Support and influence delivery operations within Payments platforms by continually looking for opportunities to streamline delivery, increase business value and measure platform value via metrics and measures.
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 Effectively communicate and showcase the purpose and value of solutions being delivered
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 Provides strong analytical and problem-solving skills
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 Demonstrates effective techno-managerial skills, and Proven oratory and written skills
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 Knowledge, Skills and Experience
 
 
 
 
 
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 Ability to communicate clearly with business users and other teams
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 Hands on expertise in payments domain
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 In depth knowledge on banking business and payment processes
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 Good verbal and written communication
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 Good analytical / communication skills
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</div>

Senior Manager Payments & Integration Services (Mashreq Digital Bank Pakistan)

As a Manager - Risk Management, the candidate shall contribute to all initiatives and activities under the Enterprise Risk Management function such as risk identification, assessment, control &amp; monitoring, risk reporting and overall implementation of ERM framework including related policies and procedures.KEY ACCOUNTABILITIES &amp; ACTIVITIES &middot; Assist Head of Risk Management in overall implementation of Enterprise Risk Management framework&middot; Identification of key risk areas, key risks involved therein, mapping of these with internal controls and identification of gaps.&middot; Preparation &amp; maintenance of Risk Inventory Register in line with Risk Appetite&middot; Ensure compliance with Risk Management Policies &amp; Procedures.&middot; Assist Head of Risk Management in developing various risk assessment and risk monitoring tools&middot; Liaison and conduct regular meetings with stakeholders including Compliance, IT, Business, Operations, etc. to monitor effective implementation of risk management framework and identify areas of improvement.&middot; Conduct periodic risk reviews to assess compliance with risk management framework&middot; Assist Head of Risk Management in developing Risk management dashboards and MIS for management review.&middot; Keep abreast of latest developments in the field of risk management and suggest market best practices for management review and adoption in the risk management framework.JOB SPECIFICATIONS Knowledge / SkillsCandidate shall<ul><li>Have working experience of developing risk management policies and SOPs</li><li>Preferably be from a financial institution or Fintech company (Risk Management Department)</li><li>Experience of risk management tools / software will be preferred</li><li>Have good interpersonal and communication skills;</li><li>Be proficient in MS Office</li><li>Be able to multitask with the ability to set priorities as per the given situation; and</li><li>Be proactive and self-starter with ability and desire to improve effectiveness.</li></ul>Education / Certifications : MBA / CA Finalist [Risk Management Certification will be a plus]ExperienceHave specific working experience of at least 2 years in Risk Management function (preferably in a bank or Fintech company) and overall experience of at least 3-4 years.Gender: Male or FemaleThis is full time job based in Karachi.Job Type: Full-timeAbility to commute/relocate:<ul><li>Karachi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Work Location: In person

Manager - Risk Management (Banking or Fintech Experience Must) Immediate Hiring

Talent Experts Internayional

Career Opportunity!Assistant Manager Shared Services AuditKarachiTalent Experts is committed to building and sustaining meaningful partnerships with organizations, business leaders, and professionals by delivering swift, tailored, and results-driven HR solutions &mdash; all while upholding the highest standards of confidentiality.We are currently seeking qualified candidates for a key leadership role with one of our esteemed banking sector client:Position : Assistant Manager Shared Services Audit Position Level : Assistant Manager Division : Internal Audit Location : Karachi Experience : 1 &ndash; 3 Years of relevant expertise in Internal Audit (Banking) The Assistant Manager &ndash; Shared Services Audit supports and leads assigned audits across shared services functions, ensuring effective risk management, internal controls, and compliance. The role contributes to audit planning, execution, and reporting while providing value-added recommendations to strengthen governance and efficiency.Core Responsibilities:<ul><li>Assist in planning and execution of audits covering HR, IT, Admin, Procurement, and related functions.</li><li>Assess internal controls, compliance, and operational effectiveness.</li><li>Identify risks, control gaps, and process improvement opportunities.</li><li>Prepare audit working papers and draft reports with clear recommendations.</li></ul>Support team members in delivering high-quality, timely audit engagements.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Assistant Manager Shared Services Audit

Career Opportunity!Manager Shared Services AuditTalent Experts is committed to building and sustaining meaningful partnerships with organizations, business leaders, and professionals by delivering swift, tailored, and results-driven HR solutions &mdash; all while upholding the highest standards of confidentiality.We are currently seeking qualified candidates for a key leadership role with one of our esteemed banking sector client:Position : Manager Shared Services Audit Position Level : Manager Division : Internal Audit Location : Karachi Experience : 5+ Years of relevant expertise in Internal Audit (Banking)The Manager &ndash; Shared Services Audit is responsible for leading risk-based audits across shared services functions to ensure effective controls, compliance, and operational efficiency. The role provides independent assurance, identifies process improvement opportunities, and delivers recommendations to strengthen governance and risk management.Core Responsibilities:<ul><li>Plan, lead, and execute audits of shared services (HR, IT, Admin, Procurement, etc.).</li><li>Assess adequacy and effectiveness of internal controls and compliance frameworks.</li><li>Provide insights to enhance efficiency, transparency, and risk mitigation.</li><li>Ensure audit quality, timely reporting, and alignment with regulatory standards.</li><li>Guide and mentor audit team members to build capability and deliver value.</li></ul>Job Type: Full-timePay: From Rs125,000.00 per monthWork Location: In person

Manager Shared Services Audit

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