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assistant restaurant manager

banquet manager

The Ned & Ned's Club

<div>
 Located in the former Ministry of Interior building, The Ned Doha offers seven restaurants, 90 bedrooms, event venues, and Ned&rsquo;s Club, a private members&rsquo; club that gives access to spaces including a rooftop terrace, a health club with spa, gym and 30m outdoor pool.
 
 
 
 Job Purpose:
 
 
 
 As a Banquet Opertaions Manager, you will oversee and coordinate all aspects of banquet operations, ensuring flawless execution of events, from conferences to weddings. Your leadership and organizational skills will be key in delivering exceptional service, managing staff, and collaborating with clients to ensure their vision is brought to life
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Manage and supervise banquet operations, ensuring events are executed flawlessly from start to finish.
 </li>
 <li>
 Work closely with clients to understand their event needs and provide tailored service to exceed expectations.
 </li>
 <li>
 Coordinate with kitchen, catering, and other departments to ensure smooth and efficient event operations.
 </li>
 <li>
 Oversee banquet setup, including d&eacute;cor, seating arrangements, and audio-visual needs.
 </li>
 <li>
 Supervise and train banquet staff, ensuring adherence to service standards and operational procedures.
 </li>
 <li>
 Ensure timely and efficient service during events, maintaining high standards of hospitality.
 </li>
 <li>
 Handle client inquiries, requests, and concerns professionally and promptly.
 </li>
 <li>
 Monitor inventory levels of banquet equipment and supplies, ensuring adequate stock is available for events.
 </li>
 <li>
 Manage budgets and control costs while maintaining high levels of guest satisfaction.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Competencies:
 
 
 
 <ul>
 <li>
 Proven experience as a Banquet Manager or in a similar role in the hospitality industry.
 </li>
 <li>
 Strong leadership, communication, and organizational skills.
 </li>
 <li>
 Exceptional attention to detail and ability to manage multiple events simultaneously.
 </li>
 <li>
 Knowledge of food and beverage operations, event planning, and customer service.
 </li>
 <li>
 Ability to work under pressure and adapt to changing event requirements.
 </li>
 <li>
 Flexible schedule, including the ability to work evenings, weekends, and holidays as required.
 </li>
 <li>
 Proficiency in MS Office and event management software.
 
 
 </li>
 </ul>
 
 What&rsquo;s In It for you?
 
 
 
 <ul>
 <li>
 One of the most iconic place to be and work
 </li>
 <li>
 Amazing learning and development program
 </li>
 <li>
 Discounted rates at The Ned Doha
 </li>
 <li>
 Fantastic career growth opportunities
 
 
 </li>
 </ul>
 At The NED, we don't just celebrate our diversity, we challenge ourselves to do even better. The NED is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.
 
 
 Apply today and join us as a Banquet Operations Manager!
 
 
 #YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO #LoveTheNed
</div>

Banquet Operations Manager

Hilton

<div>Banquet Supervisor (Arabic Speaker)
A Banque Supervisor is responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience while assisting with meeting department targets. 
What will I be doing? 
As a Banquet Supervisor, you are responsible for supervising Conference and Banqueting operations to deliver an excellent Guest and Member experience. You will also be required to delegate tasks in line with function sheets and assist with meeting departmental targets. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Supervise Conference and Banqueting operations</li><li>
Communicate and delegate in line with daily function sheets</li><li>
Able to work in all areas of Conference and Banqueting including Bar, Restaurant, and Room Service</li><li>
Welcome guests in a polite and friendly manner</li><li>
Follow cash handling procedures</li><li>
Manage guest queries in a timely and efficient manner</li><li>
Ensure cleanliness of work areas</li><li>
Plan, organise and control the daily operations</li><li>
Ensure compliance of brand standards</li><li>
Represent needs of the team</li><li>
Assist Food and Beverage with achieving financial targets</li><li>
Assist Conference and Banquet Manager with training and developing the team</li><li>
Assist with annual and mid-year appraisals with team members under your responsibility</li><li>
Comply with hotel security, fire regulations and all health and safety legislation</li><li>
Comply with local licensing laws</li><li>
Be environmentally aware</li><li>
Assist other departments wherever necessary and maintain good working relationships</li></ul>
What are we looking for? 
A Banquet Supervisor serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul><li>
Previous Conference and Banquet experience</li><li>
Committed to delivering high levels of customer service</li><li>
Positive attitude</li><li>
Good communication skills</li><li>
Flexibility to respond to a range of different work situations</li><li>
Ability to work on your own or in teams</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Experience in the hotel industry</li><li>
Experience in supervising and/or delegation</li><li>
Willingness to develop team members and self</li></ul> 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Banquet Supervisor (Arabic Speaker)

Elegancia Services

Job Title: Catering Manager &ndash; FemaleLocation: Doha, QatarRequirements:<ul><li>Minimum 7 years of experience in catering management, bulk catering, and F&amp;B or banquet operations.</li><li>Strong leadership skills with the ability to manage and supervise teams effectively.</li><li>Excellent organizational and managerial abilities.</li><li>Proficiency in English is required; Arabic is an advantage.</li><li>Ability to work under pressure and meet deadlines.</li></ul>Responsibilities:<ul><li>Oversee all catering and large-scale event operations.</li><li>Coordinate with clients to ensure their requirements are met.</li><li>Monitor food quality and maintain health and safety standards.</li><li>Manage resources, inventory, and budget to ensure smooth operations.</li></ul>Gender: Female OnlyJob Type: Full-timePay: QAR12,000.00 - QAR13,000.00 per monthApplication Question(s):<ul><li>Arabic female</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Doha (Required)</li></ul>

Catering Manager Female

VOCO

<div>Your day to day<ul><li>Manage, motivate and train front line staff to achieve consistently high standards of customer service in accordance with company policies.</li><li>Manage and monitor daily operations to include the physical presentation of all outlets, food and beverage service, customer interaction and maintain a high degree of visibility.</li><li>Oversee buffet presentation, quality control of food and beverage presentation and provide constructive feedback to the food preparation and service teams to drive continuous improvement.</li><li>Ensure systems for recording revenues, adjustments, discounts and complimentary are recorded and reported in accordance with company standards.</li><li>Implement and monitor revenue enhancement activities including but not limited to the introduction of specials, promotions, up-selling and menu re-engineering to achieve and exceed average sales per customer revenue targets and capture rates</li><li>Ensure all food handling practices are upheld in accordance with HACCP standards and Qatar Municipality regulations at all times.</li><li>Manage and report on breakages and replacements, inventory control, daily flash reports, conference and banquet running sheets, menu item sales, inventory rotation, out of date inventory, spoilage, consumables, cleaning supplies and collateral.</li><li>Receive and act on customer feedback. Ensure formal internal escalation procedures are in place to receive and act on complaints through effective service recovery procedures including personal intervention to achieve appropriate resolutions.</li><li>Build and maintain a culture of high quality customer service in all aspects of the F&amp;B operations in accordance with company standards.</li><li>Maintain awareness of current and future trends in the food service industry and be prepared to make well considered recommendations to introduce changes that will benefit the F&amp;B operations in support of the company&rsquo;s customer service and financial objectives.</li><li>Be hands on for all major events, functions and banquets and day to day operations.</li><li>Actively lead marketing and promotional activities in consultation with the hotel sales department in support of the company&rsquo;s customer service and financial objectives.</li><li>Introduce new cost effective concepts, products, promotions and service innovations to improve revenues and enhance the customer experience.</li><li>Regularly review the menu in consultation with the Head Chef to replace slow selling items with higher sales volume dishes that are accurately costed to achieve forecast profit margins.
</li></ul>What we need from you
FINANCIAL RETURN<ul><li>Achieve revenue and profit targets across all outlets (The Social, conference and banquets, and in-suite dining)</li><li>Constantly monitor sales and expenses to achieve or exceed financial targets and initiate required changes in support of the F&amp;B operations objectives.</li><li>Control expenses in line with agreed costs of sales, labour costs and approved expense budgets.</li><li>Ensure daily cashiering reports are properly audited and that all transactions/postings for the F&amp;B outlets are correctly recorded including supporting documents for rebates, adjustments, management use and city ledger accounts.</li><li>Monitor and maintain operating supplies and equipment inventory</li><li>Prepare and submit the annual F&amp;B budget in accordance with internal reporting guidelines.</li><li>Research, prepare and submit the annual CAPEX budget in consultation with the finance department</li><li>Ensure minimum stock levels/inventory management controls are adhered to at all times to facilitate the uninterrupted operation of the F&amp;B department.</li><li>Conduct periodic inventory of stock, OSE, consumables and F&amp;B assets in coordination with the finance department.</li><li>Initiate and implement promotional activities, sales/yield strategies and selling techniques to enhance average cover spend, capture rates and revenue targets.</li><li>Submit monthly food and beverage reports including forecast reports on time</li><li>Achieve revenue and profit targets in accordance with the approved F&amp;B budget</li><li>Achieve a customer satisfaction index score of 85%</li><li>Achieve F&amp;B cost of sales and expense item targets</li><li>Achieve F&amp;B staff development and training targets</li><li>Achieve F&amp;B department staff engagement score (VOF) of 85%</li><li>Complete periodic supplier reviews in accordance with the annual business plan and in accordance with company policy</li><li>Innovation and business development</li><li></li></ul>
RESPONSIBLE BUSINESS<ul><li>Comply with and ensure adherence to all of the hotel&rsquo;s policies and procedures</li><li>Comply with all occupational health and safety policies and procedures</li><li>Attend all scheduled meetings and carry out required actions.</li><li>Communicate and follow through with concerned departments to address any and all hygiene, maintenance, IT, human resources, financial and communications issues.</li><li>Delegate workload to subordinates fairly and consistently while continually striving to improve product and service delivery</li><li>Conduct regular supplier reviews in accordance with company guidelines to ensure the hotel achieves best quality and best price in all dealings.</li><li>Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties.</li><li>Maintain a positive and professional attitude at all times</li></ul><div>
</div>What we need from you
GENERAL<ul><li>Communicate effectively (written and verbal) with all other departments.</li><li>Attend trade shows, promotions, client meetings, sales calls and other related interactions with outside parties to establish awareness of and to promote sales.</li><li>Attend meetings, training sessions and any other required meeting or training session.</li><li>Innovate and introduce new concepts and ideas to continuously develop the F&amp;B services.</li><li>Ensure safe work practices are adopted at all times and report any OHS concerns immediately to your direct manager or HR Manager.</li><li>Proactively display and embrace the company&rsquo;s ROC.IT core values</li><li>Performs any additional or special duties, as directed by the management including acting as hotel manager on duty on a rotating roster</li></ul>
PERSONAL CHARACTERISTICS
Education and Experience<ul><li>Hold an under graduate degree in Hotel and Restaurant Management, Catering Management and/or formal hospitality industry qualifications at a recognized institute</li><li>Possess a minimum of 4-5 years&rsquo; food and beverage experience in a high quality multi-outlet environment with exposure to all facets of catering and food service including banquets, conferences, room service and a la carte restaurants</li><li>Minimum of 3 years&rsquo; experience as an assistant manager F&amp;B in a 5-star hotel</li><li>Must demonstrate positive career progression including prior responsibility for the financial performance of job role performed</li></ul>
Technical/ Skills<ul><li>Able to interpret and act on all financial reporting aspects of the F&amp;B department</li><li>Practical understanding of customer behaviour, effective promotional activities, service leadership and people management skills</li><li>Able to initiate and execute strategies in support of operational requirements</li><li>Well-developed salesmanship</li><li>Able to control expenses and identify revenue generating concepts.</li><li>Competent use of Microsoft Word, Excel and email applications, Micros POS and F&amp;B Materials Control system</li><li>Effective communicator with competent verbal and written English language skills</li><li>Effective organisational and co-ordinating skills, able to manage multiple assignments and projects</li><li>Technically proficient food and beverage service skills.</li></ul>
Personal Attributes<ul><li>&lsquo;Can do&rsquo; attitude and high levels of energy</li><li>Team oriented with an ability to engage and lead others</li><li>Self-motivated and able to take the initiative</li><li>Customer service focused</li><li>Professionally groomed</li><li>Ability to adapt to change, asses and make decisions using available information and follow through to conclusion</li><li>Ability to remain calm under pressure</li><li>Able to commit to work according to the demands of the business</li><li>Socially confident and outgoing</li></ul><div>
</div>Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Assistant Restaurant Manager

Marriott International

<div>Additional Information 
Job Number25174463 
Job CategoryFood and Beverage &amp; Culinary 
LocationThe Ritz-Carlton Doha, 1 West Bay Lagoon, Doha, Qatar, Qatar 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
YOUR LEGACY STARTS WITH US
At The Ritz-Carlton, Doha, we invite you to experience refined luxury where timeless elegance meets true Qatari hospitality. Situated along the pristine shores of the Arabian Gulf for almost 24 years, our 5-star resort features 374 elegantly designed rooms &amp; suites, award-winning restaurants, world-class Spa facilities with a state-of-the-art Fitness Center, and impeccable service that defines our legendary brand. From serene indoor and outdoor pools to a private beach and a Club Lounge for elevated and personalized experiences, every detail perfectly reflects our commitment to excellence. The property is also ideal for events with a wide selection of meetings rooms, stunning wedding venues and a dedicated team that thoughtfully plans and tailors to each unique vision. Whether you&rsquo;re savoring an afternoon tea in our lobby lounge, watching the city skyline sparkle by night in one of our restaurants, or celebrating an important event, The Ritz-Carlton, Doha, presents a truly remarkable setting for life&rsquo;s most meaningful moments.
FIND PURPOSE IN YOUR PASSION
At The Ritz-Carlton, we firmly believe that our Ladies &amp; Gentlemen are the heart of everything we do and the most important resource in our service commitment to our guests. With passion, genuine care, dedication and pride, we can achieve common goals and grow together while crafting moments that will be remembered forever.
Which is why at The Ritz-Carlton, Doha, we are currently seeking passionate individuals to join our esteemed team and bring their own unique expertise to our world-famous service philosophy. As an Elite hotel in the region with a deep generational legacy, we offer you in return:
A rewarding career within one of the most recognized and prestigious luxury brands in the world.
Personal and professional development plans with curated training materials and guidance from highly skilled and experienced colleagues in the industry.
Various opportunities for internal growth both locally and internationally within the portfolio of Marriott International properties.
Consistent &amp; reliable support to ensure you always have the tools and knowledge to harness your full potential and reach your goals.
A competitive package, inclusive of accommodation, flight tickets, transportation, meals, and more:
<ul><li>Exclusive training and leadership development programs</li></ul>
<ul><li>Recognition and rewards for exceptional service</li></ul>
<ul><li>Preferential Members Rates at Marriott Hotels Globally</li></ul>
<ul><li>Dining &amp; Wellness discounts for your family and you</li></ul>
<ul><li>Medical Insurance Coverage</li></ul>
<ul><li>An HR team dedicated to your success and wellbeing</li></ul>
OUR EXPECTATIONS FROM THE ROLE:
Prepare coffee breaks, carts, and stations with appropriate food and beverages as stated in Banquet Event Order. Prepare tables, action stations, buffets, service carts, dessert table/carts and cordial carts. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Ensure courses are cleared and tables are properly crumbed. Respond to and try to fulfill any special banquet event arrangements. Replenish buffet items to ensure consistency and freshness in presentation. Monitor tableware to ensure it is presentable to guests. Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas. Bus tables by removing and separating tableware, plateware, glassware, and flatware. 
Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats (e.g., small print). Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and objects weighing in excess of 75 pounds with assistance. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: Less than 1 year related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
 
In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div> 
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Banquet Captain

Inspire Management Training Center

The Food &amp; Beverage Manager will support the Director of Operations in achieving departmental goals through effective, day-to-day operational leadership of all F&amp;B activities. This role ensures that all food and beverage services meet the highest quality standards, follow established SOPs, and align with guest expectations.Key Duties &amp; Responsibilities<ul><li>Spend approximately 75% of the time on the floor during meal periods, engaging with members, guests, corporate clients, and prospective customers.</li><li>Oversee all F&amp;B outlets, banqueting operations, and outdoor catering to ensure smooth service delivery, guest satisfaction, and a strong reputation in the market.</li><li>Achieve restaurant and banquet financial goals by forecasting needs, preparing budgets, analyzing variances, implementing corrective measures, and developing revenue-enhancing strategies.</li><li>Manage staffing requirements, payroll control, duty allocation, and training programs to ensure maximum productivity and alignment with safety and hygiene standards.</li><li>Lead menu planning and implementation, maintain food cost targets, and support high operational performance within budgeted parameters.</li><li>Ensure superior grooming, hygiene, and uniform standards for all staff.</li><li>Maintain a safe, secure, and compliant working environment by enforcing QHSE procedures, health regulations, and legal guidelines.</li><li>Ensure full adherence to HACCP, QHSE protocols, and all food hygiene requirements across F&amp;B operations.</li><li>Maintain cleanliness and hygiene across all food service stations and dining areas.</li><li>Supervise F&amp;B store operations, review daily material usage, and implement measures to prevent waste, pilferage, and damage.</li><li>Monitor monthly inventory for restaurants and banqueting, analyze stock variances, and take appropriate action.</li><li>Liaise with suppliers, support vendor development, negotiate improved terms, and enhance supply chain efficiency.</li><li>Prepare and submit weekly progress and periodic operational reports in line with company requirements.</li><li>Coordinate with HR to ensure all staff meet local municipality health and food handler regulations.</li><li>Ensure staff compliance with company policies and SOPs; enforce disciplinary measures when needed.</li><li>Handle daily internal and external communication professionally, following corporate communication guidelines.</li><li>Foster strong teamwork and motivate staff by implementing welfare activities and engagement initiatives.</li><li>Maintain positive and open communication with chefs and kitchen teams, working collaboratively in a professional manner.</li><li>Ensure implementation and maintenance of ISO food safety standards (ISO 22000:2005, ISO 14001:2004 &amp; OHSAS 18001:2007) within the department.</li><li>Maintain all required food safety and HSE-related documentation up to date.</li><li>Ensure food safety and HSE policies and objectives are consistently followed and reviewed as needed.</li></ul>Qualifications Required<ul><li>Degree in Hospitality Management or a related field.</li><li>Minimum of 8 years of experience in F&amp;B Management or a senior F&amp;B role within a reputable establishment.</li><li>Strong financial acumen with proven ability to manage budgets, control costs, and maximize profitability.</li><li>Excellent communication and interpersonal skills with the ability to build strong guest relationships.</li><li>Demonstrated capability in managing high-profile clients and overseeing location-wide operational expenses.</li></ul>Skills Required<ul><li>Strong team player with leadership capabilities.</li><li>Analytical mindset with the ability to make informed decisions.</li><li>Confident personality capable of engaging effectively with members, guests, and potential clients.</li><li>Ability to correspond professionally and independently.</li><li>Exceptional customer service orientation.</li><li>Excellent written and verbal communication skills in English and Arabic.</li><li>Ability to collect data, analyze performance, and prepare reports.</li><li>High level of initiative and proactiveness.</li><li>Strong decision-making abilities in fast-paced environments.</li><li>Flexibility to work evenings, weekends, and holidays based on operational needs.</li></ul>Job Types: Full-time, PermanentPay: QAR17,750.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or willing to relocate with an employer-provided relocation package (Preferred)</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Food and Beverage Manager In luxury 5star hotel brands: 8 years (Required)</li></ul>Language:<ul><li>Arabic and English (Required)</li></ul>

Food and Beverage Manager (Luxury Hospitality Industry)

IHG Hotels & Resorts

<div>
 
 Your day to day
 
 
 
 <ul>
 <li>
 Manage, motivate and train front line staff to achieve consistently high standards of customer service in accordance with company policies.
 </li>
 <li>
 Manage and monitor daily operations to include the physical presentation of all outlets, food and beverage service, customer interaction and maintain a high degree of visibility.
 </li>
 <li>
 Oversee buffet presentation, quality control of food and beverage presentation and provide constructive feedback to the food preparation and service teams to drive continuous improvement.
 </li>
 <li>
 Ensure systems for recording revenues, adjustments, discounts and complimentary are recorded and reported in accordance with company standards.
 </li>
 <li>
 Implement and monitor revenue enhancement activities including but not limited to the introduction of specials, promotions, up-selling and menu re-engineering to achieve and exceed average sales per customer revenue targets and capture rates
 </li>
 <li>
 Ensure all food handling practices are upheld in accordance with HACCP standards and Qatar Municipality regulations at all times.
 </li>
 <li>
 Manage and report on breakages and replacements, inventory control, daily flash reports, conference and banquet running sheets, menu item sales, inventory rotation, out of date inventory, spoilage, consumables, cleaning supplies and collateral.
 </li>
 <li>
 Receive and act on customer feedback. Ensure formal internal escalation procedures are in place to receive and act on complaints through effective service recovery procedures including personal intervention to achieve appropriate resolutions.
 </li>
 <li>
 Build and maintain a culture of high quality customer service in all aspects of the F&amp;B operations in accordance with company standards.
 </li>
 <li>
 Maintain awareness of current and future trends in the food service industry and be prepared to make well considered recommendations to introduce changes that will benefit the F&amp;B operations in support of the company&rsquo;s customer service and financial objectives.
 </li>
 <li>
 Be hands on for all major events, functions and banquets and day to day operations.
 </li>
 <li>
 Actively lead marketing and promotional activities in consultation with the hotel sales department in support of the company&rsquo;s customer service and financial objectives.
 </li>
 <li>
 Introduce new cost effective concepts, products, promotions and service innovations to improve revenues and enhance the customer experience.
 </li>
 <li>
 Regularly review the menu in consultation with the Head Chef to replace slow selling items with higher sales volume dishes that are accurately costed to achieve forecast profit margins.
 
 
 </li>
 </ul>
 
 
 What We Need From You
 
 
 
 
 
 FINANCIAL RETURN
 
 
 
 <ul>
 <li>
 Achieve revenue and profit targets across all outlets (The Social, conference and banquets, and in-suite dining)
 </li>
 <li>
 Constantly monitor sales and expenses to achieve or exceed financial targets and initiate required changes in support of the F&amp;B operations objectives.
 </li>
 <li>
 Control expenses in line with agreed costs of sales, labour costs and approved expense budgets.
 </li>
 <li>
 Ensure daily cashiering reports are properly audited and that all transactions/postings for the F&amp;B outlets are correctly recorded including supporting documents for rebates, adjustments, management use and city ledger accounts.
 </li>
 <li>
 Monitor and maintain operating supplies and equipment inventory
 </li>
 <li>
 Prepare and submit the annual F&amp;B budget in accordance with internal reporting guidelines.
 </li>
 <li>
 Research, prepare and submit the annual CAPEX budget in consultation with the finance department
 </li>
 <li>
 Ensure minimum stock levels/inventory management controls are adhered to at all times to facilitate the uninterrupted operation of the F&amp;B department.
 </li>
 <li>
 Conduct periodic inventory of stock, OSE, consumables and F&amp;B assets in coordination with the finance department.
 </li>
 <li>
 Initiate and implement promotional activities, sales/yield strategies and selling techniques to enhance average cover spend, capture rates and revenue targets.
 </li>
 <li>
 Submit monthly food and beverage reports including forecast reports on time
 </li>
 <li>
 Achieve revenue and profit targets in accordance with the approved F&amp;B budget
 </li>
 <li>
 Achieve a customer satisfaction index score of 85%
 </li>
 <li>
 Achieve F&amp;B cost of sales and expense item targets
 </li>
 <li>
 Achieve F&amp;B staff development and training targets
 </li>
 <li>
 Achieve F&amp;B department staff engagement score (VOF) of 85%
 </li>
 <li>
 Complete periodic supplier reviews in accordance with the annual business plan and in accordance with company policy
 </li>
 <li>
 Innovation and business development
 
 
 </li>
 </ul>
 
 RESPONSIBLE BUSINESS
 
 
 
 <ul>
 <li>
 Comply with and ensure adherence to all of the hotel&rsquo;s policies and procedures
 </li>
 <li>
 Comply with all occupational health and safety policies and procedures
 </li>
 <li>
 Attend all scheduled meetings and carry out required actions.
 </li>
 <li>
 Communicate and follow through with concerned departments to address any and all hygiene, maintenance, IT, human resources, financial and communications issues.
 </li>
 <li>
 Delegate workload to subordinates fairly and consistently while continually striving to improve product and service delivery
 </li>
 <li>
 Conduct regular supplier reviews in accordance with company guidelines to ensure the hotel achieves best quality and best price in all dealings.
 </li>
 <li>
 Maintain a good working relationship with all staff and colleagues throughout the hotel and sister properties.
 </li>
 <li>
 Maintain a positive and professional attitude at all times
 
 
 </li>
 </ul>
 
 
 What We Need From You
 
 
 
 
 
 GENERAL
 
 
 
 <ul>
 <li>
 Communicate effectively (written and verbal) with all other departments.
 </li>
 <li>
 Attend trade shows, promotions, client meetings, sales calls and other related interactions with outside parties to establish awareness of and to promote sales.
 </li>
 <li>
 Attend meetings, training sessions and any other required meeting or training session.
 </li>
 <li>
 Innovate and introduce new concepts and ideas to continuously develop the F&amp;B services.
 </li>
 <li>
 Ensure safe work practices are adopted at all times and report any OHS concerns immediately to your direct manager or HR Manager.
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 Proactively display and embrace the company&rsquo;s ROC.IT core values
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 Performs any additional or special duties, as directed by the management including acting as hotel manager on duty on a rotating roster
 
 
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 </ul>
 
 PERSONAL CHARACTERISTICS
 
 
 
 
 
 Education And Experience
 
 
 
 
 <ul>
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 Hold an under graduate degree in Hotel and Restaurant Management, Catering Management and/or formal hospitality industry qualifications at a recognized institute
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 Possess a minimum of 4-5 years&rsquo; food and beverage experience in a high quality multi-outlet environment with exposure to all facets of catering and food service including banquets, conferences, room service and a la carte restaurants
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 Minimum of 3 years&rsquo; experience as an assistant manager F&amp;B in a 5-star hotel
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 Must demonstrate positive career progression including prior responsibility for the financial performance of job role performed
 
 
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 </ul>
 
 
 Technical/ Skills
 
 
 
 
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 Able to interpret and act on all financial reporting aspects of the F&amp;B department
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 Practical understanding of customer behaviour, effective promotional activities, service leadership and people management skills
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 Able to initiate and execute strategies in support of operational requirements
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 Well-developed salesmanship
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 Able to control expenses and identify revenue generating concepts.
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 Competent use of Microsoft Word, Excel and email applications, Micros POS and F&amp;B Materials Control system
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 Effective communicator with competent verbal and written English language skills
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 Effective organisational and co-ordinating skills, able to manage multiple assignments and projects
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 Technically proficient food and beverage service skills.
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
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 <li>
 &lsquo;Can do&rsquo; attitude and high levels of energy
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 Team oriented with an ability to engage and lead others
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 Self-motivated and able to take the initiative
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 Customer service focused
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 Professionally groomed
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 Ability to adapt to change, asses and make decisions using available information and follow through to conclusion
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 <li>
 Ability to remain calm under pressure
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 <li>
 Able to commit to work according to the demands of the business
 </li>
 <li>
 Socially confident and outgoing
 
 
 </li>
 </ul>
 Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
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Explore 798+ Banquet manager in Doha this November. Find roles across top companies and apply now to boost your career.

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