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operations manager (specialty coffee) Jobs in Riyadh

operations manager (specialty coffee)

barista juice bar staff

Foods gate trading Company

<ul><li>Position: Floor Supervisor</li></ul>Location: Riyadh Employment Type: Full-timeJob Summary: We are looking for an experienced and motivated Floor Supervisor to oversee daily restaurant operations, ensure excellent guest service, and support the team in maintaining high standards. The ideal candidate will have strong leadership skills, a passion for hospitality, and the ability to manage both staff and service flow effectively.Key Responsibilities:<ul><li>Supervise and support the service team during operations.</li><li>Ensure guests receive excellent service and handle any complaints promptly.</li><li>Train, guide, and motivate waiters, hosts, and support staff.</li><li>Monitor floor cleanliness, table setup, and overall dining atmosphere.</li><li>Coordinate with kitchen and bar staff to ensure smooth service flow.</li><li>Assist in staff scheduling and daily briefings.</li><li>Maintain compliance with hygiene, safety, and company standards.</li><li>Report to the Restaurant Manager and provide updates on operations.</li></ul>Qualifications &amp; Skills:<ul><li>Previous experience as a Floor Supervisor or Senior Waiter in F&amp;B.</li><li>Strong leadership and team management abilities.</li><li>Good communication skills in English; Arabic is an advantage.</li><li>Ability to handle pressure in a fast-paced environment.</li><li>Professional appearance and excellent grooming standards.</li><li>Flexible to work shifts, weekends, and holidays.</li></ul>Benefits:<ul><li>Competitive salary + service charge/tips.</li><li>Free accommodation, transportation, and meals on duty.</li><li>Opportunities for training and career growth.</li></ul>Job Type: Full-timePay: ﷼3,000.00 - ﷼4,500.00 per monthApplication Question(s):<ul><li>What is your nationality?</li><li>How soon can you start with us?</li><li>What is your salary expectations?</li><li>Do you have transferrable and valid Iqama?</li></ul>Experience:<ul><li>Japanese Cuisine: 3 years (Preferred)</li><li>Floor Supervisor: 3 years (Required)</li><li>Fine Dining Restaurant: 3 years (Required)</li><li>Supervisory: 3 years (Required)</li></ul>Work Location: In person

Floor Supervisor

Mandarin Oriental Hotel Group

<div>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Mandarin Oriental Al Faisaliah Riyadh&ndash; Located in the heart of the city and setting new standards for luxury, Al Faisaliah Hotel is one of the most sought-after addresses in Saudi Arabia. Its timeless elegance, central location and panoramic views are complemented by Mandarin Oriental&rsquo;s signature service to ensure a truly unforgettable Arabian experience.
About the job
Based at the Mandarin Oriental Al Faisaliah Riyadh within the Food &amp; Beverage Department in Riyadh, the Director of Restaurant Bar &amp; Experience is responsible for all operational and administrative aspects of the Food &amp; Beverage division including Outside Caterings, budgeting, the continuous focus and enhancement of quality standards, training and reviews of colleagues.
As Director of Restaurant Bar &amp; Experience, you will be responsible for the following duties:
<ul><li>It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.</li>
<li>MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, and with all rules, regulations and other requirements.</li>
<li>It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Al Faisaliah Riyadh People &amp; Culture Strategic Policy.</li>
<li>It is part of your role and your responsibility to fully support all learning and development activities.
<ul><li>On The Job trainers and trainings.</li>
<li>Group Training Technique trainers and trainings.</li>
<li>Update and maintain a complete Training Matrix for your division and departments.</li>
<li>Update and maintain Job Description and Job Specification Matrix for your division and departments.</li>
</ul></li></ul>As Director of Restaurant Bar &amp; Experience, we expect from you:
<ul><li>To supervise the function of all F&amp;B employees, facilities and financial performance to ensure maximum departmental profit and cost efficiency is achieved.</li>
<li>To inspect operational front and back of house areas of the Food and Beverage Division on a daily basis. To control and analyse, on an on-going basis, in order to optimise the following:</li>
</ul><ul><li><ul><li><ul><li><ul><li>Quality levels of products and service</li>
<li>Guest Satisfaction</li>
<li>Quality Measurements (such as LQE, LQA, Forbes Five Star and MOQA)</li>
<li>Merchandising and Marketing</li>
<li>Financial Performance</li>
<li>Food Hygiene and cleanliness</li>
<li>Employee grooming</li>
</ul></li></ul></li></ul></li></ul>Our commitment to you
<ul><li>Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</li>
<li>MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</li>
<li>Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</li>
<li>Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</li>
 </ul>Benefits:
<ul><li>A competitive salary.</li>
<li>A competitive incentive.</li>
<li>VIP Health insurance.</li>
</ul>We&rsquo;re Fans. Are you?</div>

Director of Restaurant Bar & Experience

Sihamco

<div>Job Summary
Key Responsibilities
We are seeking a highly organized, proactive, and dynamic Executive Assistant to support the Chief Executive Officer (CEO) in a fast-paced, matrixed F&amp;B organization. This role requires exceptional communication skills, strong business acumen, and the ability to manage complex scheduling, relationships, and confidential information with discretion. Preference will be given to candidates who have experience in a hospitality environment.
As the primary point of contact between the CEO and both internal and external parties, you will ensure smooth and efficient operations of the executive office. 
 
 
Requirements 
<ul><li>
Executive Support</li><li><ul><li>
Manage a complex and frequently changing calendar, including meetings, travel, and events.
</li><li>Prepare and organize materials for meetings such as agendas, presentations, briefing notes.
</li><li>Attend key meetings when required, take minutes, and follow up on action items.
</li><li>Handle confidential documents and communications with the utmost discretion.
</li></ul></li><li>Communication &amp; Coordination</li><li><ul><li>
Act as a liaison between the CEO and internal/external stakeholders across departments, regions, and levels of seniority.
</li><li>Draft high-quality correspondence, reports, and internal communications on behalf of the CEO.
</li><li>Ensure timely flow of information between the CEO&rsquo;s office and cross-functional teams.
</li></ul></li><li>Project &amp; Stakeholder Management</li><li><ul><li>
Assist in tracking strategic initiatives and ensure deliverables are met by relevant stakeholders.
</li><li>Coordinate with department heads, business units, and partners in a matrix structure.
</li><li>Support the CEO in managing logistics and documentation.
</li></ul></li><li>Travel &amp; Events</li><li><ul><li>
Organize complex domestic and international travel itineraries, including accommodations, transport, and agendas.
</li><li>Coordinate leadership offsites, team meetings, and corporate events.
</li></ul></li><li>Administrative Excellence</li><li><ul><li>
Oversee expenses, approvals, and budget tracking related to the executive office.
</li><li>Maintain filing systems, contact databases, and document archives.</li></ul></li><li>
Ad-Hoc Support
</li><li><ul><li>Provide ad-hoc support to the CEO across operational, strategic, commercial, personal and administrative matters as required.</li><li>
Undertake additional projects, assignments, and other cognate duties as delegated by the CEO to support the successful operation of the business.</li><li>
Demonstrate flexibility and adaptability in responding to evolving business needs and executive priorities.</li></ul></li></ul>
Requirements:<ul><li>
Bachelor&rsquo;s degree in Business Administration or Secretarial Administration.</li><li>
5+ years of work experience in a Food &amp; Beverage or Hospitality environment as an Executive Assistant or Front of House, Communications and Concierge role.</li><li>
Fluent in English, Arabic is an advantage.</li><li>
Strong understanding of matrix organizations and ability to navigate cross-functional environments.
</li><li>Excellent verbal and written communication skills with a professional and diplomatic demeanor.
</li><li>Proficiency in Google Workspace, and communication/project tools.</li><li>
Ability to handle pressure, meet deadlines, and maintain confidentiality at all times.
</li><li>High level of adaptability, discretion, and emotional intelligence.
</li></ul>About The Group:
SIHAMCO is a strategic partner operating proudly under the General Entertainment Authority (GEA), National Events Center (NEC), Riyadh Season and Jeddah Season since 2019.
At SIHAMCO, we don&rsquo;t just lead Saudi Arabia&rsquo;s hospitality and entertainment evolution&mdash;we create it from the ground up. Since 2008, we&rsquo;ve been designing, constructing, and operating exceptional experiences that blend local authenticity with global standards. Every destination and concept we launch reflects our commitment to cultural storytelling, creative excellence, and operational precision.
Crafting a Homegrown Legacy
All brands under SIHAMCO are homegrown Saudi concepts, fully developed in-house &mdash; from initial vision and brand identity to concept creation, design, execution and operation. We don&rsquo;t import ideas; we build them &mdash; crafting unforgettable experiences from scratch that resonate deeply with both local and international audiences.
Our Signature Brands
Every brand under our umbrella is proudly reflecting the heart and soul of Saudi culture, while achieving international acclaim. With over 25 original homegrown brands, SIHAMCO not only sets &mdash; but consistently surpasses &mdash; global standards in Entertainment, Hospitality, F&amp;B, Lifestyle, Wellness, Family &amp; Pet Entertainment Experience. Our signature ventures: The Groves, ZodiaC Cuisine, Little Krazy, LucaLand, LucaPark, The Polar Ice Bar, Milk &amp; Butter Nail Spa, Kooz Karak, Birds of Eden, El Lechazo, Khawaja Yanni, Zama Zulu, Hawanim Groves City, Vida Vera, The Groves Pizzeria and Gem-In-I showcase what it means to innovate locally and shine globally.
Our brands are also registered across the GCC and internationally such as the United Kingdom, Egypt, Morocco etc ensuring full legal protection and readiness for global expansion.
We Are Only Getting Started!
Several exciting new concepts and brands are currently under development, with launches planned in the coming months. From bold new ideas to thoughtfully crafted experiences, SIHAMCO continues to grow its portfolio with originality, creativity and cultural pride.
People First
Our team is our greatest asset&mdash;a dynamic mix of local talent and international expertise, all united by a passion for excellence. We nurture careers, encourage creativity, and build leaders. 
Benefits 
At SIHAMCO, we believe in rewarding our team with more than just a job &mdash; we offer an inspiring work environment and real opportunities for growth. Our benefits include:<ul><li>
Competitive salary packages &ndash; aligned with market standards and experience</li><li>
Visa (1 year temp) &amp; Flights into the country for non-citizens</li><li>
Accommodation</li><li>
Transportation Allowance</li><li>
Career development &amp; Internal promotions &ndash; grow with us across departments and seasons</li><li>
Creative &amp; collaborative work culture &ndash; built on passion, innovation, and attention to detail</li><li>
Exposure to high-end hospitality &amp; entertainment concepts &ndash; gain experience in premium F&amp;B and entertainment</li><li>
Experience working on premium events within The Groves, Riyadh Season</li><li>
Cultural diversity &ndash; join a team of passionate professionals from around the world</li></ul>
Join us and be part of a company that&rsquo;s redefining hospitality in Saudi Arabia and beyond.</div>

Executive Assistant

Innomobi General Trading L.L.C

Airwheel KSAAbout us : Transforming the travel experience with smart luggage solutions: In a fast-paced and dynamic city like Riyadh, travel is an essential part of life. As the exclusive distributor of Airwheel electric luggage in Saudi Arabia, we understand the needs and requirements of modern travelers. At Airwheel KSA, we are proud to offer an innovative solution that makes the travel experience smoother, smarter, and more efficient.Position: Area Manager &mdash; Kingdom of Saudi Arabia (KSA)Candidate Requirements-Male -Fluent in Arabic (required) -Fluent in English (required) -Responsible, strong on-site problem-solving, and willing to travel between stores in the assigned area (Riyadh, Jeddah) -Minimum 2-4 years experience in KSA markets.Key Responsibilities -Coordinate and build relationships with Partners across retail (store managers), distribution, B2B touch points. -Onground execution including on-site visits to assess execution standards, display compliance and staff product knowledge. -Monitor and manage Demo unit and POSM (point-of-sale materials) stock at each store -Lead, coach and performance-manage field sales representatives, retail staff within the area teritory. -Monitor and follow up customer complaints, warranty claims and service escalations at area level. -Handle documentation, including sales records, stock reports, and daily paperwork -Coordinate logistics and product distribution at area level -Resolve on-site issues such as damaged products, malfunctioning demo units, and out-of-stock situations -Compile and submit market situation reports to managementPay: ﷼175.00 - ﷼230.00 per dayWork Location: Hybrid remote in Riyadh

Area Manager — Kingdom of Saudi Arabia (KSA)

Omorfia Group

<div>
 
 The role is accountable for the overall operational leadership, performance, and expansion execution of Omorfia Group&rsquo;s multi-brand portfolio across Saudi Arabia.
 
 
 This role holds full country-level responsibility for business delivery, operational excellence, people leadership, and administrative governance, while ensuring that brand-specific standards, service SOPs, and identity-led practices remain owned and governed by the respective Brand Heads.
 
 
 The role serves as the primary operational integrator between Group Leadership, Brand Leadership, and KSA execution teams.
 
 
 
 
 
 We value diversity in leadership and particularly encourage applications from women with strong multi-site operations experience
 
 
 
 
 
 
 Experience Required &amp; Competencies
 
 
 <ul>
 <li>
 5&ndash;7+ years in multi-site operations leadership, ideally across retail, hospitality, beauty, wellness, or service-intensive industries.
 </li>
 <li>
 Proven track record managing multi-brand or multi-concept portfolios.
 </li>
 <li>
 Experience in Saudi market operations and regulatory landscape is a must.
 </li>
 <li>
 Strong commercial and operational acumen.
 </li>
 <li>
 Proven ownership of P&amp;L and commercial performance delivery.
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Lead the overall operational performance of Omorfia Group&rsquo;s multi-brand portfolio across KSA.
 </li>
 <li>
 Own country-level P&amp;L delivery, revenue growth, and profitability targets.
 </li>
 <li>
 Oversee day-to-day operations across all locations, ensuring service excellence and operational consistency.
 </li>
 <li>
 Lead expansion readiness, including pre-opening staff training coordination, and operational setup, and ensure smooth launch and stabilization of new locations.
 </li>
 <li>
 Drive workforce productivity, scheduling efficiency, and staff cost optimisation.
 </li>
 <li>
 Oversee administrative governance, facility standards, and compliance with labour and municipality regulations.
 </li>
 <li>
 Monitor and control operational costs, including payroll, consumables, and procurement.
 </li>
 <li>
 Act as the operational integrator between Group Leadership, Brand Heads, and KSA execution teams.
 </li>
 <li>
 Ensure brand standards, SOPs, and service protocols are executed in line with Brand governance frameworks.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Multi-site operations leadership
 </li>
 <li>
 Strong commercial and financial acumen
 </li>
 <li>
 Workforce productivity and manpower planning
 </li>
 <li>
 Operational excellence and SOP governance
 </li>
 <li>
 Stakeholder management across matrix structures
 </li>
 <li>
 Knowledge of KSA labour and regulatory compliance
 </li>
 <li>
 Decision-making and problem-solving capability
 </li>
 <li>
 Leadership, communication, and influencing skills
 </li>
 </ul>
</div>

KSA Country Operations Manager

Wardat Almashreq

<div>
 
 We are looking for a Production Engineer to oversee daily production operations.
 
 
 You will ensure efficient production, consistent quality, and safe working conditions.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Ensure smooth operation of production lines.
 </li>
 <li>
 Monitor and control production parameters.
 </li>
 <li>
 Coordinate with Quality, Lab, and Maintenance teams.
 </li>
 <li>
 Review production logs and reports.
 </li>
 <li>
 Identify and resolve process deviations.
 </li>
 <li>
 Ensure compliance with SOPs, safety, and hygiene standards.
 </li>
 <li>
 Support and guide production staff.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Chemical Engineering, Industrial Engineering, or a related field.
 </li>
 <li>
 0-1 years of experience in a related field.
 </li>
 <li>
 Good command of the English language.
 </li>
 </ul>
</div>

Production Engineer

Marriott International

<div>Additional Information 
Job Number26087733 
Job CategoryRooms &amp; Guest Services Operations 
LocationKing Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures employee recognition is taking place on all shifts.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Collaborates with the Front Office Manager on ways to continually improve departmental service.</li></ul>
<ul><li>Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Displays outstanding hospitality skills.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul> 

Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Functions in place of the Front Office Manager in his/her absence.</li></ul>
<ul><li>Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li></ul>
<ul><li>Participates in department meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

AsstMgr-Front Office I

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