behavioral health case manager (disease management)

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behavioral health case manager (disease management) Jobs in Kansas City

medication use safety clinical coordinator Jobs in Kansas City

prn behavioral health case manager Jobs in Kansas City

prn behavioral health case manager

behavioral health community guide

Research Medical Center

<p></p><div><p>Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for the opportunity below: Patient Care Technician PRN Inpatient Oncology</p><p></p><h5 class="jobSectionHeader"><b>
Job Summary and Qualifications</b></h5><p></p><p><br>
As a Patient Care Technician (PCT), you will be a vital part of our collaborative nursing team, supporting Registered Nurses in providing hands-on care and helping create a safe, welcoming environment for patients. You'll assist with daily needs such as vital signs, mobility, and personal care, while helping RNs monitor conditions and carry out care plans. Your attention, empathy, and teamwork help restore comfort and dignity for every patient you serve and make our mission to improve lives a reality each day.</p><p><b><br>
Your responsibilities will include:</b></p><br>
<p></p><ul><li>
Assisting with patient preparation, mobility, transfers, and comfort to support smooth care and recovery</li><li>
Providing non-medicated care such as dressing changes, skin protection, and use of supportive devices</li><li>
Keeping patient areas and common spaces clean, organized, and stocked to maintain safety and efficiency</li><li>
Managing supplies, equipment, and logs to support infection control and team readiness</li><li>
Communicating kindly with patients, families, and the care team to support safety and quality</li></ul><p></p><h6 class="jobSectionHeader"><b><br>
What qualifications you will need:</b></h6>
<p></p><ul><li>Basic Cardiac Life Support must be obtained within 30 days of employment start date</li><li>
Education in Lieu of Credential, or (CNA) Certified Nursing Assistant, or Certificate must be obtained within 60 days of employment start date</li></ul><p></p><h5 class="jobSectionHeader"><b>
Benefits</b></h5><p></p><p>
Research Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li><b>
Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p>
Learn more about Employee Benefits</p><p><b><i>
Note: Eligibility for benefits may vary by location.</i></b></p><p></p><p>
Research Medical Center is a 585+ bed hospital. Our hospital offers an array of medical and health clinic services. This includes women's services offering obstetrics and fertility, an emergency room, and a trauma center. We offer a Stroke Center, a walk-in clinic, and orthopedics across three Kansas City locations. Our specialty care areas include a Chest Pain Center, Level I Trauma Center, Breast Care Center, Cardiovascular Rehabilitation Programs, and Primary Stroke Center. We are one of 10 HCA Midwest Health hospitals in Kansas City and surrounding areas</p>
<p>Research Psychiatric Center is a 95+ bed facility. We offer acute inpatient, day treatment, and community-based outpatient behavioral healthcare. We treat adolescents, adults, and senior adults for emotional disorders, mental illness, and substance abuse. Our professional staff includes psychiatrists, psychologists, social workers, and licensed professional counselors. We are committed to delivering our patients skilled compassionate care regardless of age or circumstance.</p>
<p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><br>
<p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder<br>
</p><p>If you find this opportunity compelling, we encourage you to apply for our Patient Care Technician PRN Inpatient Oncology opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. <b>We are interviewing - apply today!</b></p><p><i>
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

Patient Care Technician PRN Inpatient Oncology

<p></p><div><p>Strong staffing Support when it matters most. Technology and tools that streamline patient monitoring and communication to help you work more efficiently. Robust supply chains to keep you fully equipped. Ongoing clinical education to improve your skills. As a Registered Nurse at Research Medical Center, you&rsquo;ll have all the staffing support, technology and resources you need to deliver safe, high-quality care&mdash;so you can focus on what you do best.
</p><h5 class="jobSectionHeader"><b>Job Summary and Qualifications</b></h5><ul><li><p><br>
Works within the Quality Department with a primary focus to abstract, interpret and present data for assigned databases or registries with the objective of assisting the organization in demonstrating excellence in health and clinical outcomes. This position requires a person with a positive attitude who is self-directed. Ability to competently use computer software systems for data collection and analysis is required.</p></li></ul><ul><li><p><br>
Working as a professional registered nurse, this person will also assess appropriate inclusion/ exclusion of data based on defined data dictionaries.</p></li></ul><ul><li><p><br>
Other pertinent duties are: attaining and maintaining proficiency in data abstraction and entry; generating routine and ad hoc reports as directed within required time frame.<br>
</p></li></ul><br>
<ul><li><p>Collects and maintains accurate (&gt;90%) performance improvement data activities via selected outcomes software systems. A high degree of skill performing the activity is required as the performance data gathered for external public reporting if it is not accurate and not acted upon, the hospital reimbursement will be adversely affected.</p></li></ul><ul><li><p><br>
This person will also screen medical records utilizing pre-determined medical staff, and regulatory health center criteria. Identifies medical staff variances from criteria and routes variances to the appropriate physician for review.<br>
</p></li></ul><br>
<ul><li><p>Participates as directed in PI teams to identify improvement opportunities.</p></li></ul><ul><li><p><br>
Core Measures: Concurrently assembles a daily core measure patient list and notifies the clinical departments of their Core Measures patients.</p></li></ul><ul><li><p><br>
Daily rounds on the identified Core Measure patients and assists with communication of care interventions needed with the patient&rsquo;s healthcare team.</p></li></ul><ul><li><p><br>
Abstracts the Core Measures data from the patient&rsquo;s chart and enters the data into the COMET database.</p></li></ul><ul><li><p><br>
Populates and analyzes data into reports used for communication on performance for the Core Measures indicators.<br>
</p></li></ul><br>
<ul><li><p>Coordinates data collection/abstraction/measurement, and analysis pertaining to regulatory and organizational performance requirements;<br>
</p></li></ul><br>
<ul><li><p>Provides education to help improve organizational performance</p></li></ul><p></p>
<p></p><h6 class="jobSectionHeader"><b>What qualifications you will need:</b></h6>
<p></p><ul><li>Minimum 3 years hospital clinical experience clinical nursing experience; 3 years of recent acute care clinical nursing experience preferred. Proficiency in use of Microsoft Office, proficiency in the use of spreadsheets including pivot tables, graphing and basic statistics; knowledge of Quality Improvement methodology and team facilitation.</li><li>
Licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation within 90 days of graduation.
</li></ul><p></p><h5 class="jobSectionHeader"><b>Benefits</b></h5><p>
Research Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p><ul><li>
Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li>
Wellbeing support, including free counseling and referral services</li><li>
Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li>
Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li>
Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li>
Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul><p></p>
<p>Learn more about Employee Benefits</p>
<p><i>Note: Eligibility for benefits may vary by location</i></p>
<p></p><p>Research Medical Center is a 585+ bed hospital. Our hospital offers an array of medical and health clinic services. This includes women's services offering obstetrics and fertility, an emergency room, and a trauma center. We offer a Stroke Center, a walk-in clinic, and orthopedics across three Kansas City locations. Our specialty care areas include a Chest Pain Center, Level I Trauma Center, Breast Care Center, Cardiovascular Rehabilitation Programs, and Primary Stroke Center. We are one of 10 HCA Midwest Health hospitals in Kansas City and surrounding areas</p>
<p>Research Psychiatric Center is a 95+ bed facility. We offer acute inpatient, day treatment, and community-based outpatient behavioral healthcare. We treat adolescents, adults, and senior adults for emotional disorders, mental illness, and substance abuse. Our professional staff includes psychiatrists, psychologists, social workers, and licensed professional counselors. We are committed to delivering our patients skilled compassionate care regardless of age or circumstance.</p>
<p>HCA Healthcare has been recognized as one of the World&rsquo;s Most Ethical Companies&reg; by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.</p><p></p>
<p>&quot;Nurses are essential to the delivery of healthcare and serve as its foundation. At HCA Healthcare, we are committed to equipping nurses with the tools and resources they need to deliver exceptional patient care, championing the profession, and supporting the advancement of nursing&rsquo;s future.&quot;</p><p></p><p>
Erica Rossitto, MBA/HCM, BSN, RN, NEA-BC</p><p>
Senior Vice President and Chief Nurse Executive</p><p>
HCA Healthcare</p><p>
If growth and continued learning is important to you, we encourage you to apply for our RN Quality Coordinator opening. Our team will promptly review your application. Highly qualified candidates will be contacted for interviews. <b>Unlock the possibilities apply today!</b></p>
<p><i>We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div>

RN Quality Coordinator

State of Montana

<div><div><b>Clinical Therapist</b> <b>-</b> <b>(</b><b>26141948</b><b>)</b><div>
</div></div><div></div><div><div><b>
CLINICAL THERAPIST</b></div><div><b>
PINE HILLS CORRECTIONAL FACILITY</b></div><div><b>
MILES CITY, MT</b></div><div><br>
The<b> Montana Department of Corrections (DOC)</b> is creating a safer Montana through Accountability, Rehabilitation and Empowerment. If you want to work making positive changes in your community, the Montana Department of Corrections is the place for you!</div><div></div><div><br>
The <b>Rehabilitation and Enterprise Division</b> ensures the physical and mental well-being of inmates, delivers educational and vocational opportunities within prisons, and oversees community facilities dedicated to successfully reintegrating offenders into Montana communities. Join the team responsible for building better tomorrows today!</div><div></div><div><br>
Pine Hills Correctional Facility (PHCF) is the state correctional treatment facility for adolescents and young adults committed to the Department of Corrections by the court. PHCF provides clinical, nursing, education, recreation, group living, and other services to treat the emotional, social and educational needs.</div><div></div><div><br>
As a <b>Clinical Therapist</b> working within a secure facility, you will play a pivotal role in addressing the complex mental health and behavioral needs of an incarcerated population. Your work will directly support institutional safety by reducing crisis incidents, improving emotional regulation, and fostering pro-social behavior among residents.</div><div></div><div><br>
Through the delivery of evidence-based and trauma-informed therapeutic services, you will help individuals confront the underlying factors contributing to criminal behavior, including trauma, substance use, and chronic mental illness. Your interventions will promote accountability, enhance coping skills, and support long-term behavior change within a highly structured environment.</div><div></div><div><br>
Operating as part of a multidisciplinary team alongside security staff, medical providers, and case managers, you will help create a safer and more rehabilitative facility culture. Your ability to balance clinical care with security protocols, maintain strong professional boundaries, and build trust in a correctional setting will be essential to your success.</div><div></div><div><br>
The impact of your work extends beyond the facility walls. By preparing individuals for eventual reentry, you will help reduce recidivism, strengthen community outcomes, and contribute to the long-term safety and well-being of communities across Montana.</div></div><div></div><div><div><b><br>
QUALIFICATIONS</b></div><div>
The knowledge, skills and abilities for this position are typically acquired through a combination of education and experience equivalent to:</div><ul><li>
Master&rsquo;s degree in social work, psychology or counseling</li><li>
Must be licensed or able to be licensed as a LCSW or LCPC by the State of Montana.</li><li>
A person with a candidates license must be fully licensed within one year of hire date.</li><li>
Those with candidacy licenses are encouraged to apply.</li></ul><div>
Alternative combinations of education and experience will be considered on a case-by-case basis.</div><div><b><br>
BENEFITS</b></div><div>
Your service is rewarded with competitive compensation and generous<b> </b>State of Montana Benefits.</div><div>
State of Montana employment may qualify for student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program.</div><div><b><br>
APPLICATION INSTRUCTIONS</b></div><div>
Only online applications are accepted. By applying online, you are able to receive updates and monitor the status of your application.</div><div>
To initiate an application and be considered, you must attach your resume, cover letter, and mark the attachments as a &ldquo;Relevant File&rdquo;. In your cover letter, state why you are applying for the position and anything that makes you uniquely qualified. Applications missing required documentation may not be considered.</div><div></div><div><br>
Successful applicants will be subject to:</div><ul><li>
Criminal history check</li><li>
Child/patient/offender abuse registries</li><li>
Reference checks</li><li>
Medicaid Fraud Background Check</li></ul><div></div><div><br>
The Department of Corrections participates in E-Verify to confirm employment eligibility. After accepting a job offer and completing form I-9, your information will be submitted to the Department of Homeland Security and Social Security Administration for verification. For more information about E-Verify, please visit the E-Verify website found here, https://www.e-verify.gov/.</div><div><b><br>
NOTICES</b></div><div><b>
Prison Rape Elimination Act (PREA) </b>- Any person who has 1) engaged in sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution; 2) been convicted of engaging in or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or if the victim did not consent or was unable to consent or refuse; or 3) been civilly or administratively adjudicated to have engaged in activity as described in the latter, are not qualified for this position.</div><div></div><div><b><br>
Tobacco Free - </b>The use of all tobacco products, including smokeless tobacco products and tobacco substitutes is prohibited in Department of Corrections buildings. In secure care facilities possession of tobacco products is prohibited.</div><div><br>
</div></div><div><b>
Applicant Pool Statement</b><b>:</b> If another department vacancy occurs in this job title within six months, the same applicant pool may be used for the selection.<div>
</div><b>
Training Assignment</b><b>:</b> This agency may use a training assignment. Employees in training assignments may be paid below the base pay established by the agency pay rules. Conditions of the training assignment will be stated in writing at the time of hire.<div></div><div><br>
</div></div><div><b>
Salary: $</b> 36.05 - 43.05 Hourly<div></div><div><br>
</div><b>
Telework Eligibility</b><b>:</b> Not Telework Eligible<div>
</div><b>
Benefits Package Eligibility</b><b>:</b> Health Insurance, Paid Leave &amp; Holidays, Retirement Plan<div></div><div><br>
</div></div><div><b>
Number of Openings</b><b>:</b> 1<div>
</div><b>
Employee Status</b><b>:</b> Regular<div>
</div><b>
Schedule</b><b>:</b> Full-Time<div>
</div><b>
Job Type</b><b>:</b> Standard<div>
</div></div><div><b>
Shift</b><b>:</b> Day Job<div>
</div><b>
Travel</b><b>:</b> Yes, 5 % of the Time<div></div><div><br>
</div></div><div><b>
Primary Location</b><b>:</b> Miles City<div></div><div><br>
</div><b>
Agency</b><b>:</b> Department of Corrections<div>
</div><b>
Union</b><b>:</b> Montana Federation of Public Employees<div></div><div><br>
</div></div><div><b>
Posting Date</b><b>:</b> Jul 30, 2026, 5:29:51 PM<div>
</div><b>
Closing Date (based on your computer's timezone)</b>: Aug 14, 2026, 12:59:00 AM<div>
</div></div><div><b>
Required Application Materials</b><b>:</b> Cover Letter, Resume<div></div><div><br>
</div></div><div><b>
Contact Name</b><b>:</b> Paula Plattner | <b>Contact Email</b><b>:</b> paula.plattner@mt.gov | <b>Contact Phone</b><b>:</b> 406-916-0858<div>
</div>
Anyone who needs to request a reasonable accommodation in the application or hiring process should contact the HR staff identified on the job listing or by dialing the Montana Relay at 711. Montana Job Service Offices also offer services including assistance with submitting an online application.<br>
<br>
State government does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, pregnancy, childbirth or medical conditions related to pregnancy or childbirth, age, physical or mental disability, genetic information, marital status, creed, political beliefs or affiliation, veteran status, military service, retaliation, or any other factor not related to merit and qualifications of an employee or applicant.</div></div><p></p>

Clinical Therapist

<p></p><div><p>Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Medical Transport EMT with Research Medical Center you can be a part of an organization that is devoted to giving back!</p>
<p><b>Job Summary and Qualifications</b></p>
<p>The Medical Transport EMT will operate on the Research Medical Center Medical Transport Team. The primary duty of the EMT will be to assist the Paramedic in rendering safe and effective treatment and transport of HCA patients. The transport EMT will respond to Transfer Center requests, coordinate with other healthcare providers, and facilitate transport appropriately.
</p><p><b>What qualifications you will need:</b></p>
<ul><li>Completion of an accredited EMT program is required</li><li>
Applicable State EMT Certification</li><li>
BLS - American Heart Association or American Red Cross BLS Provider issued card required</li><li>
FEMA - 100,200,700, 800 preferred</li><li>
16 - hour EVOC certificate</li><li>
Pre-hospital emergency services experience preferred</li><li>
Cardiac monitoring preferred</li></ul>
<p><b>DRIVING RECORD:</b></p>
<p>This position requires driving an HCA owned vehicle. The candidate must provide a seven-year driving history from the Department of Motor Vehicles and have no more than six points on their record, with no indication of unsafe driving habits.</p>
<p><b>Benefits</b></p>
<p>Research Medical Center, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:</p>
<ul><li><b>Comprehensive benefits</b> for medical, prescription drug, dental, vision, behavioral health and telemedicine services</li><li><b>
Wellbeing support,</b> including free counseling and referral services</li><li><b>
Time away from work</b> programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence</li><li><b>
Savings and retirement resources</b>, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling</li><li><b>
Education support</b> through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing</li><li><b>
Additional benefits</b> for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts</li></ul>
<p>Learn more about Employee Benefits</p>
<p><b><i>Note: Eligibility for benefits may vary by location.</i></b></p>
<p></p><p>&quot;There is so much good to do in the world and so many different ways to do it.&quot;- Dr. Thomas Frist, Sr.<br>
HCA Healthcare Co-Founder</p>
<p>Be a part of an organization that invests in you! We are reviewing applications for our Medical Transport EMT opening. Qualified candidates will be contacted for interviews. Submit your application and <b><i>help us raise the bar in patient care!</i></b></p>
<p><i>We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.</i></p></div><p></p>

Medical Transport EMT PRN

Medical Transport EMT

NBKC Bank

<p></p><div><div><div><div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Experience Team Manager</b></h1><p><b>
Kansas City, MO | @Flex (Hybrid) </b><b>Monday&ndash;Friday Schedule with Occasional Saturdays</b></p><h3 class="jobSectionHeader"><b>
Lead a Team. Elevate the Experience. Make an Impact.</b></h3><p>
At <b>nbkc bank</b>, we're committed to creating remarkable experiences for our customers and our employees. We're looking for a <b>Customer Experience Team Manager</b> who is passionate about developing people, solving problems, driving operational excellence, and delivering exceptional customer service.</p><p>
In this role, you'll lead a team of Customer Experience Specialists, helping them succeed through coaching, mentorship, and ongoing development. You'll play a key role in ensuring customers receive outstanding support while fostering a collaborative, high-performing team culture.</p><p>
If you're a customer-focused leader who enjoys empowering others, improving processes, and making a meaningful impact every day, we'd love to meet you.</p><h2 class="jobSectionHeader"><b>
What You'll Do</b></h2><h3 class="jobSectionHeader"><b>
Lead &amp; Develop a High-Performing Team</b></h3><ul><li>
Manage, coach, and motivate a team of 5&ndash;6 Customer Experience Specialists.</li><li>
Set clear goals, expectations, and performance standards.</li><li>
Recruit, onboard, and train new team members.</li><li>
Conduct performance evaluations and provide ongoing feedback and development opportunities.</li><li>
Foster a positive, engaging, and collaborative work environment where employees can thrive.</li></ul><h3 class="jobSectionHeader"><b>
Deliver Exceptional Customer Experiences</b></h3><ul><li>
Oversee daily operations to ensure service levels and team objectives are consistently met.</li><li>
Support team members in handling customer inquiries with professionalism, empathy, and efficiency.</li><li>
Identify performance trends and coaching opportunities that improve customer satisfaction.</li><li>
Help maintain and elevate nbkc's exceptional customer service standards.</li></ul><h3 class="jobSectionHeader"><b>
Resolve Complex Customer Issues</b></h3><ul><li>
Serve as an escalation point for challenging customer situations.</li><li>
Partner with internal teams to quickly resolve complaints and service concerns.</li><li>
Drive solutions that balance customer advocacy with business objectives and risk management.</li></ul><h3 class="jobSectionHeader"><b>
Ensure Operational Excellence &amp; Compliance</b></h3><ul><li>
Promote adherence to all banking regulations, security standards, policies, and procedures.</li><li>
Assess risk and exercise sound judgment when making decisions.</li><li>
Handle confidential information with discretion and professionalism.</li><li>
Stay informed of regulatory changes and ensure team practices remain compliant.</li><li>
Contribute to process improvements and operational efficiencies across the Customer Experience function.</li></ul><h2 class="jobSectionHeader"><b>
What You'll Bring</b></h2><h3 class="jobSectionHeader"><b>
Required Qualifications</b></h3><ul><li>
High school diploma or GED.</li><li>
2+ years pf experience supervising or managing employees in a call center setting, including responsibility for performance, quality, and employee development.</li><li>
3&ndash;5 years of banking experience.</li><li>
Previous supervisory, team lead, or management experience preferred.</li><li>
Strong knowledge of banking products, services, systems, policies, and procedures.</li><li>
Exceptional customer service and relationship-building skills.</li><li>
Strong problem-solving, critical thinking, and decision-making abilities.</li><li>
Experience coaching and developing employees.</li><li>
Ability to work collaboratively in a fast-paced, team-oriented environment.</li></ul><h3 class="jobSectionHeader"><b>
You'll Stand Out If You Have</b></h3><ul><li>
A passion for developing and motivating teams.</li><li>
The ability to identify customer needs while effectively managing risk.</li><li>
Experience working in a complex, multi-functional banking environment.</li><li>
Strong sales and relationship management skills.</li><li>
Proficiency with Microsoft Office applications.</li><li>
Excellent written and verbal communication skills.</li><li>
Strong attention to detail and accuracy.</li></ul><h2 class="jobSectionHeader"><b>
Why Join nbkc?</b></h2><p>
Lead and develop a talented customer experience team</p><p>
Make a direct impact on customer satisfaction and team success</p><p>
Enjoy a flexible hybrid work environment</p><p>
Collaborate with an innovative and people-focused organization</p><p>
Grow your leadership skills while helping shape the customer experience</p><h3 class="jobSectionHeader"><b>
Ready to Lead the Experience?</b></h3><p>
If you're a leader who is energized by coaching others, delivering exceptional customer service, and creating positive outcomes for both customers and employees, we encourage you to apply.</p></div></div></div></div></div></div></div><p><b>
Work Environment</b></p><p>
This is a hybrid role (@Flex) based out of our <b>Kansas City, MO</b> office, enjoy the best of both worlds with a mix of in-office and remote work.</p><p><b>
Onsite expectations for this role:</b> Monday, Wednesday, and Friday</p><p><b>
Remote Days for this role:</b> Tuesday, Thursday, and Saturday</p><p><b>
Shift</b>: Monday&ndash;Friday, 9:30 AM&ndash;6:15 PM CST, rotating Saturdays 9:00 AM-1:00pm CST</p><p>
Ready to bring your passion for people and service to a team that values innovation, collaboration, and heart?</p><div><h2 class="jobSectionHeader"><b>
 Why nbkc?</b></h2><ul><li>
Flexible hybrid work environment.</li><li>
A collaborative and supportive culture.</li><li>
Opportunities to grow your career and expand your skills.</li><li>
Meaningful work that impacts employees across the organization.</li><li>
A team of smart, curious, and genuinely great people.</li></ul><p><b>
Ready to make an impact? We'd love to hear from you. Apply today!</b></p></div><div><div><b>
And the benefits don't hurt either:</b></div>
4 weeks PTO + 12 holidays + your birthday off<ul><li>
401(k) with generous match and immediate vesting</li><li>
Multiple health plan options (HSA, PPO, FSA)</li><li>
Paid parental leave</li><li>
Wellness programs and onsite gym</li><li>
Paid volunteer time</li><li>
Anniversary awards at 3 and 5 years</li><li>
Paid 4-week sabbaticals at 10, 18, and 25 years</li><li>
Flexible work options that support work-life integration</li></ul></div><div><div><b>
</b><b> Let&rsquo;s Do This</b></div><div><b>
Our Hiring Process</b></div><div></div><div><br>
We respect your time. Once we review your application, we&rsquo;ll reach out with next steps, whether that&rsquo;s a phone chat, video call, or even grabbing a coffee. We&rsquo;ll keep you informed every step of the way.</div><div></div><div><b><br>
Why You&rsquo;ll Love Working at nbkc</b></div><div><b>
Perks &amp; Benefits You&rsquo;ll Brag About:</b></div><div><ul><li>
Hybrid flexibility with a modern @Flex work model (Kansas City HQ).</li><li>
Multiple comprehensive health plans (HSA, FSA, PPO your choice!)</li><li>
12 paid holidays + your birthday off + 8 volunteer hours/year</li><li>
401k with <i>immediate vesting</i> and a generous company match</li><li>
Paid parental leave</li><li>
Access to behavioral health advocates and an Employee Assistance Program (EAP)</li><li>
Wellness perks, reimbursement programs, and on-site gym</li><li>
Taking 4-week paid sabbaticals for your 10-, 18-, and 25-year anniversaries</li><li>
Collaborative, growth-minded culture that celebrates innovation and ideas</li><li>
Meaningful work building products that truly help customers achieve their financial goals</li><li>
Opportunities to grow your career in one of the most transformative industries</li></ul></div><div></div><div><b><br>
About nbkc</b></div><div>
nbkc isn&rsquo;t your typical bank, and we don&rsquo;t want to be.</div><div>
We&rsquo;re reimagining what a bank can be by investing in people, technology, and a culture that brings out the best in each other.</div><div></div><div><br>
nbkc is deeply committed to diversity, equality, and inclusion in all its practices, especially when it comes to growing our teams. We aim to build a company whose culture promotes inclusion and embraces how rewarding it is to work with employees from all walks of life.</div><div></div><div><br>
We&rsquo;ve been proudly recognized as one of Kansas City&rsquo;s Best Places to Work for 5+ years, and once you&rsquo;re here, you&rsquo;ll see why.</div><div></div><p><b><br>
nbkc bank is an Equal Opportunity-Affirmative Action Employer &ndash; Minority/Female</b><b> / Disability / Veteran / Gender Identity / Sexual Orientation</b></p></div></div><p></p>

Customer Experience Team Manager

<div><div><p><b>Substation Engineering Manager</b></p>
 - (194918)</div><div><div><p>
At HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves: What is our impact on the world?</p><p>
We believe electricity powers modern life. As part of our Power sector, you&rsquo;ll help shape how electricity is generated, transmitted and delivered as global energy demands grow. From massive data centers to modernizing transmission systems, our industry-recognized engineers and scientists have been at the forefront of grid transformation for more than a century. You&rsquo;ll work side-by-side with these experts and contribute to reliable, resilient and sustainable power systems, helping communities thrive and industries expand. This isn&rsquo;t just a job, it&rsquo;s a chance to drive infrastructure forward, power innovation and leave your mark on our energy future.<br>
<br>
Watch Our Story:' https://www.hdrinc.com/our-story'<br>
<br>
Each and every role throughout our organization makes a difference in our ability to change the world for the better. Read further to learn how you could help make great things possible not only in your community, but around the world.<br>
<br>
HDR is looking for a Substation Engineering Manager to join our growing and nationally ranked team of Power Delivery professionals. This is a great opportunity to lead teams to support quality project delivery. The Substation Engineering Manager (EM) has broad technical knowledge and experience with design and construction of high voltage electrical switchyard and substation projects up to 500kV. Leveraging that knowledge and experience, they work in close coordination with a project manager (PM) to manage and execute the engineering and design components of projects. The EM is an experienced, competent engineer who understands the technical requirements of substation projects of any complexity and can lead, guide, and advise clients, projects, and teams. Depending on the EM&rsquo;s strengths, the EM can also serve as a PM. Specific duties include:</p><div></div><div><br>
<ul><li>
Develops a partnership with the PM, whereas the PM is responsible for scope, schedule, budget, and client management, the EM is responsible for technical execution of the project.</li><li>
Develops and implements a project execution plan for the technical aspect of projects.</li><li>
Assigns project tasks and provides technical guidance to project team members.</li><li>
Supports the technical aspect of scope, schedule, and budget, including proposal development, work breakdown structure development and implementation, progress assessment, risk assessment/mitigation, change management, and schedule management.</li><li>
Coordinates and/or performs quality checks and reviews for all project deliverables per the HDR Quality Management Systems (QMS) requirements, processes, and procedures to deliver a world class quality product to the client. Performs quality checks and/or reviews of projects from other teams on an as needed basis.</li><li>
Works independently and may direct, mentor, or train one or more Project Engineers, EIT&rsquo;s, or CADD/Designers.</li><li>
Ability to lead multiple projects concurrently, utilizing teams in different locations.</li><li>
Works with senior engineers and technical leaders to identify and develop specific technical expertise and will attend training and seminars focused on further development and understanding of complex concepts related to their discipline.</li><li>
May also assist with developing technical papers and/or presentations that showcase HDR&rsquo;s technical capabilities at industry conferences or other events.</li><li>
Participates in project reviews as needed.</li><li>
Some travel may be required.</li></ul></div><div><div><b>
Preferred Qualifications</b></div><div>
</div><div><ul><li>
Masters degree in Engineering</li><li>
Previous experience with an engineering consulting firm</li><li>
10+ years of technical design experience with high voltage electrical switchyard and substation projects of varying complexity up to 500kV preferred, including at a minimum, conceptual knowledge of physical, electrical, civil, and structural design components, and knowledge of IEEE, ANSI, and other applicable design and equipment standards.</li><li>
Previous consulting experience desired.</li><li>
Self-starter with strong written and verbal communication skills.</li><li>
Strong conceptual, organizational, problem solving, and collaboration skills</li><li>
Ability to work independently and as part of a team.</li></ul><p></p><div><br>
#LI-MV3</div></div></div></div></div><div><div><div><div><b>
Required Qualifications
</b><br>
</div><div><ul><li>Bachelor's degree in Engineering</li><li>
A minimum of 10 years of experience</li><li><div>
Requires professional engineering license recognized by the licensing board for the location of the position offered. Example: Professional Engineer (PE or P.Eng) license.</div></li><li>
Extensive experience in project execution within the Power Market Sector</li><li>
Proficient computer skills in Microsoft Office as well as standard Power Market Sector design software (examples include PLS CAD, AutoCAD, Plant 3D, AutoPipe, and Revit)</li><li>
An attitude and commitment to being an active participant of our employee-owned culture</li></ul></div></div><p><b>
What We Believe</b><br>
HDR is our company. Together, we build on each other's life experiences and perspectives to make great things possible every day. This shapes our collaborative culture, encourages organizational trust and connects us closer to the clients and communities we serve.<br>
<br>
<b>Our Commitment</b><br>
As employee owners, we all have a role in creating an inclusive environment where each of us is welcomed, valued, respected and empowered to bring our authentic selves to work every day.<br>
<br>
Our eight Employee Network Groups (Asian Pacific, Black, Hispanic/Latino(a), LGBTQ+, People with Disabilities, Veterans, Women, Young Professionals) help create a sense of belonging and foster a supportive environment where everyone is empowered to engage and contribute. Each group has an executive sponsor and is open to all employees.</p></div></div><p></p><div><b>
Primary Location</b><b>:</b><p>
United States-Missouri-St Louis</p></div><div><b>
Other Locations</b><b>:</b><p>
United States-Missouri-Kansas City</p></div><div><b>
Industry</b><b>:</b><p>
Power</p></div><div><b>
Schedule</b><b>:</b><p>
Full-time</p></div><div><b>
Employee Status</b><b>:</b><p>
Regular</p></div><div><b>
BusinessClass</b><b>:</b><p>
Substation Engineering</p></div><div><b>
Job Posting</b><b>:</b><p>
Jul 30, 2026</p></div></div>

Substation Engineering Manager

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