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bilingual customer support specialist freelance remote

Magic

Magic Global Village, Dubai, United Arab Emirates Overview Join or sign in to find your next jobRole: Bilingual Customer Support Specialist - Freelance, RemoteMagic Global Village, Dubai, United Arab EmiratesJoin to apply for the Bilingual Customer Support Specialist - Freelance, Remote role at MagicLocation: Global+Compensation: $7.00 / hour Description About the Client: Our client is a fast-growing education services company based in California, dedicated to providing personalized academic support to K-12 students. They specialize in college counseling, test preparation, and enrichment programs that help students achieve admission into top universities worldwide. With a strong record of success and a commitment to student excellence, they offer both online and in-person services to families across diverse backgrounds.Why does this role exist? This role exists to ensure seamless communication and support for students and parents while maintaining smooth operations behind the scenes. The client needs a proactive professional who can manage daily communications, coordinate class schedules, and provide timely updates to both families and instructors. By hiring for this position, the client's goal is to deliver a high-quality customer experience that reduces stress for families and allows instructors to focus on teaching. The Impact you'll make Customer Support & Communication<ul><li>Respond promptly to emails and live chats from students and parents.</li><li>Conduct light follow-up calls when necessary to confirm attendance or resolve concerns.</li><li>Use WeChat for external communications and GChat for internal team updates.</li></ul>Scheduling & Calendar Management<ul><li>Coordinate class schedules and ensure accurate updates to the shared calendar.</li><li>Add new classes and sessions to the calendar.</li><li>Remind and follow up with students and parents about scheduled sessions.</li></ul>Student & Instructor Coordination<ul><li>Review and update student profiles with accurate information.</li><li>Share important updates with instructor groups to ensure smooth class delivery.</li><li>Act as a liaison between students, parents, and instructors for scheduling and class attendance.</li></ul>Administrative Organization<ul><li>Maintain clear records of student interactions and class schedules.</li><li>Support the client's platforms and websites with accurate inputs.</li><li>Assist in coordinating events or special sessions when needed.</li></ul> Skills, Knowledge and Expertise Required:<ul><li>Minimum 1-2 years of customer service experience (email, chat, and/or phone).</li><li>Proven experience supporting a service-based business or education-related services.</li><li>Strong bilingual skills: English and Mandarin (written and spoken).</li><li>Demonstrated ability to manage calendars and schedules.</li><li>Strong organizational skills with high attention to detail.</li><li>WFH Set-Up: Computer with at least 8GB RAM, an Intel i5 core processor/AMD Ryzen 5 Processor and up.</li><li>Internet speed of at least 40MBPS</li><li>Headset with an extended mic that has noise cancellation and a webcam</li><li>Back-up computer and internet connection</li><li>Quiet, dedicated workspace at home</li></ul>Your Superpowers:<ul><li>Excellent written and verbal communication skills in English and Mandarin.</li><li>Tech-savvy with strong working knowledge of Google Workspace (Gmail, GDocs, GSheets, GMeet, Calendar).</li><li>Adaptability to quickly learn client platforms and tools</li><li>Strong interpersonal skills-empathetic, patient, and proactive.</li><li>Detail-oriented with the ability to manage multiple tasks simultaneously.</li></ul>You should apply if <ul><li>You enjoy helping students and parents feel supported and well-informed.</li><li>You are proactive, adaptable, and thrive in fast-paced environments.</li><li>You believe in the importance of education and are motivated by making a difference in students' academic journeys.</li><li>You value accuracy, clear communication, and take pride in being detail-oriented.</li><li>You're comfortable working independently while being a reliable team player.</li></ul> What to expect Work Setup:<ul><li>Remote position</li><li>Must have a reliable internet connection and a quiet workspace</li><li>Required to provide own computer with Intel Core i5 or equivalent or higher</li></ul>Working Hours:<ul><li>32 hours per week</li><li>10 AM-7 PM Pacific Time, with 1 hour unpaid break</li><li>Thursday to Sunday, Pacific Time</li></ul>Compensation:<ul><li>$7 per hour</li><li>No benefits package included</li></ul> Benefits <ul><li>Seniority level</li><li>Executive</li></ul> Employment type <ul><li>Part-time</li></ul> Job function <ul><li>Other</li><li>Industries: Software Development</li></ul>Referrals increase your chances of interviewing at Magic by 2xGet notified about new Customer Support Specialist jobs in Global Village, Dubai, United Arab Emirates.Dubai, Dubai, United Arab Emirates 3 hours agoAccounts Receivable Specialist - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 2 days agoATM Technician Customer Support (UAE Nationals only)Bilingual Executive Assistant - Freelance, RemoteGlobal Village, Dubai, United Arab Emirates 1 month agoGlobal Village, Dubai, United Arab Emirates 23 hours agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Bilingual Customer Support Specialist - Freelance, Remote

CivicBloom Strategies

Business Development & Recruitment Manager (Part-Time) Business Development & Recruitment Manager (Part-Time) Get AI-powered advice on this job and more exclusive features.Direct message the job poster from CivicBloom Strategies Emiratisation Partner - Helping Employers secure unique and rare Top Executive National talent (Director, VP, SVP, C-level) - Top Level Executive Freelance Business Development & Recruitment Manager 6-to-7 FigureRecruitment Business from Home (Full Training & Support)About the OpportunityWe are seeking independent professionals who excel at building relationships and driving strategic growth tocollaborate with us on a freelance basis. This role is a great match for individuals with a background inbusiness development or client engagement, and an interest in contributing to senior-level hiring initiatives.About UsWe partner with organizations across a range of industries-public and private-to support strategic talentacquisition at the leadership level. As a freelance collaborator, you will help identify new opportunities, buildmeaningful relationships with key stakeholders, and work closely with our internal team throughout theKey Responsibilities• Develop and sustain strong professional relationships with decision-makers• Present tailored talent strategies to potential partners• Collaborate with team members to ensure smooth delivery of engagements• Follow a structured approach to outreach and relationship managementIdeal Experience• Background in business development, sales, or client relationship management• Strong communication skills and comfort with professional outreach via email and phone• Ability to work independently, manage time effectively, and take initiative• Interest in supporting strategic talent initiatives at a senior levelJob DescriptionWhat You'll Gain• Remote, flexible working arrangement• Access to shared tools, knowledge, and collaboration• Opportunity to contribute to impactful projects in a variety of sectorsPlease Note:This is a freelance, commission-based role that is best suited to individuals with availability during regularweekdays and prior experience in client-facing or business development roles. It is not a salaried or employedposition and does not include an employment contract.Next StepsIf this opportunity aligns with your experience and interests, please respond to the application prompts. We willreach out if your background is a match for the role. Seniority level <ul><li> Seniority level Entry level</li></ul> Employment type <ul><li> Employment type Part-time</li></ul> Job function <ul><li> Job function Business Development and Sales</li><li> Industries Civic and Social Organizations</li></ul>Referrals increase your chances of interviewing at CivicBloom Strategies by 2x Sign in to set job alerts for "Business Development Specialist" roles. Business Development Manager (Travel industry experience required) Business Development Manager - BI & Power BI Solutions Business Development & Growth - Senior Manager Dubai, Dubai, United Arab Emirates 5 hours ago Business Development Manager - FX & CFDs Industry - Dubai Market Business Development - BURmastic/Modified Bitumen (BUR/MB) Business Development Manager (GCC region) Business Development - BURmastic/Modified Bitumen (BUR/MB) Business Development - BURmastic/Modified Bitumen (BUR/MB) Global Village, Dubai, United Arab Emirates 1 week ago Business Development (Part-time Turkish) Freelance Recruiter - Remote Commission-Only RecXchange Junior Technical Key Account Manager for eCommerce solutions Global Village, Dubai, United Arab Emirates 6 months ago Technical Key Account Manager for eCommerce solutions Global Village, Dubai, United Arab Emirates 6 months agoWe're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

Business Development & Recruitment Manager (Part-Time)

dessert39

Freelance Franchise Development Consultant (Middle East)Dessert39 | Remote / ContractCompanyDessert39 is a fast-growing Korean premium dessert &amp; caf&eacute; franchise with 400+ stores in South Korea. The brand is preparing strategic expansion into the Middle East (UAE, Saudi Arabia, and surrounding markets) through Master Franchise and Area Developer partnerships.Role OverviewWe are seeking experienced freelance franchise development consultants based in the Middle East to support Dessert39&rsquo;s market entry by identifying and introducing qualified Master Franchise or Area Developer partners.This is a remote, contract-based role designed for professionals who already operate within the F&amp;B, caf&eacute;, retail, or franchise ecosystem and have strong local networks.Key Responsibilities<ul><li>Identify potential Master Franchise / Area Developer candidates in the Middle East</li><li>Introduce Dessert39 to qualified F&amp;B groups, franchise operators, or investors</li><li>Arrange and support meetings between candidates and Dessert39 HQ (Korea)</li><li>Provide local market insights (regulations, real estate, consumer trends)</li><li>Support early-stage discussions through the partnership evaluation phase</li></ul>This role focuses on strategic introductions and advisory support, not mass outreach or cold calling.Requirements<ul><li>Based in UAE, Saudi Arabia, or Middle East region</li><li>Proven experience in F&amp;B, caf&eacute;, retail, or franchise development</li><li>Strong local network with decision-makers (operators, investors, franchise groups)</li><li>Experience in B2B sales, partnerships, or market entry projects</li><li>Comfortable working on a commission-based / success-fee model</li><li>Fluent in English (Arabic is a plus)</li></ul>Work Arrangement<ul><li>Freelance / Contract</li><li>Fully remote</li><li>Outcome-based, not hourly</li><li>No fixed working hours</li></ul>Compensation<ul><li>Commission-based (Success Fee)</li><li>High-value success fee paid per signed Master Franchise or Area Developer agreement</li><li>Optional lead qualification fee (subject to prior agreement)</li></ul>No base salary is provided for this role.Target Markets<ul><li>United Arab Emirates (UAE)</li><li>Saudi Arabia (KSA)</li><li>Qatar and surrounding Middle East markets</li></ul>Why Work With Dessert39<ul><li>One of Korea&rsquo;s fastest-growing dessert caf&eacute; franchises</li><li>Strong demand in the Middle East for premium Korean lifestyle brands</li><li>Clear and structured franchise expansion model</li><li>HQ-level support and fast decision-making</li><li>Flexible, performance-driven collaboration structure</li></ul>How to ApplyPlease include the following in your application:<ul><li>Your current location</li><li>Relevant experience in F&amp;B / franchise / business development</li><li>Description of your local network</li><li>Confirmation of availability for a commission-based engagement</li></ul>Shortlisted candidates will be contacted for an introductory discussion.Job Type: Contract Contract length: 1 monthPay: AED2,545.00 - AED12,725.00 per month

Freelance Franchise Development Consultant

Scent Library Official

Job Title: Packaging &amp; Brand Designer (Perfume) &ndash; Freelance / RemoteCompany: The Scent Library Industry: Niche Perfume &amp; Fragrance Work Type: Freelance Work Mode: Remote Working Days: 5 days per week Visa Requirement: Freelancer must hold a valid UAE visa under their own sponsorshipJob SummaryThe Scent Library is seeking a creative and detail-oriented Packaging &amp; Brand Designer with experience in the perfume or luxury product sector. The role focuses on developing and maintaining high-quality packaging designs and brand assets that align with our niche fragrance identity, storytelling, and premium positioning.Key Responsibilities<ul><li>Design perfume packaging including bottles, labels, boxes, sleeves, and inserts</li><li>Develop and maintain brand-consistent visual assets across packaging and print materials</li><li>Create artwork files ready for production, ensuring print accuracy and compliance with suppliers&rsquo; specifications</li><li>Collaborate remotely with the marketing, product, and production teams</li><li>Adapt designs for new launches, limited editions, and brand extensions</li><li>Ensure all designs align with The Scent Library&rsquo;s brand identity, cultural narrative, and quality standards</li><li>Revise and refine designs based on feedback and production requirements</li><li>Manage multiple projects and meet agreed timelines</li></ul>Requirements &amp; Qualifications<ul><li>Proven experience as a Packaging Designer / Brand Designer, preferably in perfumes, cosmetics, or luxury products</li><li>Strong portfolio demonstrating packaging and brand design work (perfume or FMCG experience is a plus)</li><li>Proficiency in Adobe Creative Suite (Illustrator, Photoshop, InDesign)</li><li>Strong understanding of print production, materials, finishes, and packaging structures</li><li>Excellent attention to detail and typography skills</li><li>Ability to work independently and communicate effectively in a remote setup</li><li>Must be available 5 days per week</li><li>Must be a freelancer with a valid UAE visa under own sponsorship</li></ul>What We Offer<ul><li>Opportunity to work with a growing niche perfume brand</li><li>Creative freedom within a strong brand framework</li><li>Long-term freelance collaboration potential</li><li>Fully remote working arrangement</li></ul>Job Types: Full-time, Temporary Contract length: 24 monthsPay: AED4,000.00 - AED5,000.00 per month

Packaging & Brand Designer (Perfumes) – Freelance / Remote

VANCOM Digital Media LLC

We are looking for an experienced SEO Expert to join our team on a part-time or freelance basis. This is a remote role, ideal for professionals who can independently manage SEO strategies and deliver measurable results.You will be responsible for improving website rankings, increasing organic traffic, and optimizing digital assets for multiple projects across different industries.Key Responsibilities:<ul><li>Plan and execute on-page and off-page SEO strategies</li><li>Conduct keyword research and competitor analysis</li><li>Optimize website content, meta tags, URLs, and internal linking</li><li>Perform technical SEO audits and recommend improvements</li><li>Build and manage high-quality backlinks</li><li>Monitor and report SEO performance using tools like Google Analytics and Search Console</li><li>Stay updated with Google algorithm changes and SEO best practices</li><li>Coordinate with content writers and developers when required</li></ul>Requirements:<ul><li>Proven experience as an SEO Specialist or SEO Expert</li><li>Strong knowledge of on-page, off-page, and technical SEO</li><li>Hands-on experience with SEO tools such as Ahrefs, SEMrush, Screaming Frog, etc.</li><li>Familiarity with WordPress and basic HTML/CSS is an advantage</li><li>Ability to work independently and meet deadlines</li><li>Strong analytical and problem-solving skills</li></ul>Preferred Qualifications:<ul><li>Experience managing SEO for multiple websites or clients</li><li>Knowledge of local SEO and international SEO</li><li>Agency experience is a plus</li></ul>Job Type: Part-timePay: AED2,000.00 - AED3,000.00 per monthExpected hours: 10 per weekExperience:<ul><li>SEO: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

SEO Expert (Part-Time / Freelance – Remote)

Magic, Inc

A fast-growing medical device company in Dubai is seeking an ERP Operations Coordinator for a remote freelance role. Responsibilities include managing Fishbowl ERP workflows, order processing, and providing executive support. The ideal candidate should have 3+ years of experience in operations or inventory management, along with advanced skills in Microsoft 365. This position offers $7 per hour, requiring a reliable internet connection and dedicated workspace.

Remote ERP Ops Lead: Fishbowl, Inventory & O2C

Discovered MENA

<div>
 
 Creative Brief: Multimedia Designer (Remote Friendly)
 
 
 
 
 
 We are looking for a reliable, bilingual Multimedia Designer to join our clients team for some upcoming high-level projects.
 
 
 
 
 
 If you enjoy working on professional, structured content and have an eye for detail, we&rsquo;d love to chat.
 
 
 
 
 
 What we&rsquo;re looking for:
 
 
 
 
 
 Bilingual Skills: You should be comfortable working in both Arabic and English.
 
 
 
 
 
 Design &amp; Animation: Someone with a solid mix of static design and motion/animation skills.
 
 
 
 
 
 Governmental Background: If you&rsquo;ve worked with ministries or government entities before, that&rsquo;s a huge advantage for us.
 
 
 
 
 
 Reliability: We need someone who is detail-oriented, researches well and can deliver quality work on time.
 
 
 
 
 
 The Setup:
 
 
 
 
 
 Level: Mid-to-Senior.
 
 
 Location: We are open to fully remote candidates.
 
 
 Availability: We are looking for someone who can start immediately.
 
</div>

Multimedia Designer

Explore 4636+ Bilingual customer support specialist freelance remote in Dubai this January. Find roles across top companies and apply now to boost your career.