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bilingual technical support specialist

Flairstech

<div><div><div><div>Requirements and responsibilities<div> 
Bilingual Support Specialist 
Responsible for supporting stores with Level 1 IT-related problems as well as Triage non-IT issues to the appropriate department. 
Primary Responsibilities:<ul><li>
Serve as the first point of contact for stores seeking assistance raised by phone, email and/or through a ticket</li><li>
Triage specific concerns related to other teams/department</li><li>
Troubleshoot software, hardware and basic network issues over the phone</li><li>
Follow-up and update end user/store on status of ticket and or resolution</li><li>
Document incidents, problems and troubleshooting steps taken and comments in a ticketing management system</li><li>
Schedule service technicians for any onsite technical support/repairs needed</li><li>
Direct unresolved issues to the next level of support (IT operations-technical support team)</li></ul> 
Qualifications and competencies:<ul><li>
Minimum 2 years experience as a Customer Service or Helpdesk agent</li><li>
Bilingual: French &amp; English (written and spoken)</li><li>
Proven abilities in PC configuration</li><li>
Knowledge of Windows 10, and Google related applications (Google Mail, Google Docs, Google Drive, etc)</li><li>
Knowledge of Apple related Hardware</li><li>
General PC troubleshooting and repair knowledge</li><li>
Proven communication and customer service skills</li><li>
Ability to work in a fast-paced environment and adapt to change</li><li>
Experience in retail considered an asset</li></ul></div></div></div></div></div>

Bilingual Technical Support Specialist

Riseup Group

Solutions &amp; Quality Associate Consultant (Entry Level)Job BriefAre you a highly driven analyst with 1-3 years of experience and a passion for crafting winning solutions? Join Impact's Solutions &amp; Quality (SQ) Department as an Associate Consultant. You will play a crucial role as the engine behind our proposal development, translating client needs into compelling technical and financial solutions. This is an excellent opportunity for a professional who is meticulously organized, fluent in both English and Arabic, and is ready to quickly progress in a strategic, client-facing support role.Key Responsibilities<ul><li>Proposal Generation: Create precise technical and financial proposals tailored to client needs, ensuring accuracy and alignment with our service offerings.</li><li>Research &amp; Development: Conduct research to support the development of new solutions across various service lines and departments.</li><li>Quality Initiative Support: Actively support and execute key quality initiatives across the entire organization to maintain high standards of service delivery.</li><li>Commercial Team Enablement: Work closely with the commercial team to provide them with the documentation and data needed to win new business.</li></ul>Candidate Profile: What Great Looks Looks LikeYou are an analytical powerhouse with exceptional command of data and presentation tools. You are a fast learner, able to quickly absorb information about new service lines and synthesize it into clear, persuasive documents. You have a meticulous eye for detail and thrive in a support role that requires high-level document production and bilingual communication.Key Competencies<ul><li>Bilingual Fluency: Fluent in both English &amp; Arabic.</li><li>Technical Proficiency: Excellent Power point &amp; Excel skills are non-negotiable for proposal and data work.</li><li>Detail Orientation: Unwavering commitment to accuracy in financial and technical content.</li><li>Solution-Oriented Research: Strong research skills to support new solution development.</li></ul>Requirements<ul><li>Experience: 1-3 years of professional experience.</li><li>Fluent English and Arabic is a MUST.</li><li>Education: University Degree.</li><li>Extra Points That Matter: Prior experience in Human Resources (HR) or a related consulting field is a plus.</li><li>Work Location: Onsite.</li></ul>Job Type: Full-time

Analyst

IT Corner Emirates LLC

Job DescriptionJob Title:Marketing SpecialistAlexandria, Egypt (Remote)Purpose of the RoleThe Marketing Specialist will lead and execute the marketing and communication activities across the Group&rsquo;s subsidiaries, focusing on Digital Transformation, EduTech, Content Digitization (e-Learning), Immersive Technology (XR &ndash; VR, MR, AR), and IT Solutions. This role will be responsible for managing all social media channels, enhancing digital presence, and driving consistent engagement across platforms. The candidate will also lead SEO strategies and contribute to the development and enhancement of marketing collateral for products and solutions in collaboration with internal product teams.This position requires a creative, bilingual (Arabic/English) professional with strong strategic marketing, content creation, and digital communication capabilities.Key Responsibilities1. Social Media Management &amp; Strategy&middot; Manage and maintain the social media presence of all group subsidiaries.&middot; Plan, schedule, and execute engaging posts, campaigns, and social media calendars.&middot; Monitor performance metrics, analyze engagement, and adjust strategies accordingly.&middot; Develop and implement social media growth and engagement strategies aligned with brand identity.&middot; Ensure visual and messaging consistency across all platforms and subsidiaries.2. Digital Marketing &amp; SEO&middot; Lead SEO efforts to increase website visibility and search ranking across subsidiaries.&middot; Conduct keyword research and implement on-page/off-page optimization strategies.&middot; Collaborate with web and product teams to enhance site performance and content discoverability.&middot; Track, report, and optimize campaigns for ROI and organic growth performance.3. Marketing Collateral &amp; Product Positioning&middot; Work closely with product and design teams to revamp marketing materials, brochures, and presentations.&middot; Develop content that highlights product value propositions and competitive advantages.&middot; Support creation of digital assets (videos, infographics, presentations) that strengthen the group&rsquo;s branding and positioning.&middot; Ensure all marketing content aligns with group branding guidelines and tone of voice.4. Campaign Management &amp; Cross-Functional Collaboration&middot; Support the planning and execution of group-level marketing campaigns, launches, and events.&middot; Coordinate with internal teams (Sales, Product, etc.) to align marketing objectives with business goals.&middot; Identify opportunities for media collaborations, partnerships, and thought-leadership exposure.&middot; Maintain an organized digital asset repository for all marketing materials and social campaigns.5. Market Intelligence &amp; Continuous Improvement&middot; Stay updated on marketing trends, industry benchmarks, and competitor activities.&middot; Recommend creative ideas and strategies to enhance visibility and audience engagement.&middot; Continuously improve the content and visual appeal of digital channels through testing and analytics insights.Key Competencies &amp; Skills&middot; Proven experience in social media management and content marketing.&middot; Strong understanding of SEO, keyword optimization, and analytics tools.&middot; Exceptional Arabic and English copywriting and communication skills.&middot; Creative mindset with a good sense of visual aesthetics and storytelling.&middot; Proficiency with major digital tools: Meta Business Suite, Google Analytics, Canva/Adobe tools, etc.&middot; Ability to work independently in a remote setup while coordinating with cross-functional teams.&middot; Strong organizational and multitasking skills with attention to detail.Qualifications &amp; Experience&middot; Bachelor&rsquo;s degree in Marketing, Communications, Digital Media, or a related field.&middot; 3&ndash;5 years of experience in marketing or digital communications, preferably within IT, EduTech, or digital transformation sectors.&middot; Demonstrated experience in managing multi-brand or subsidiary social media accounts.&middot; Experience in developing bilingual (Arabic/English) content for diverse audiences.&middot; Familiarity with B2B marketing, especially for technology-driven products and services.Reporting &amp; CollaborationInternal Contacts:&middot; Product &amp; Solutions Teams&middot; Sales &amp; Business Development&middot; PMO / Operations&middot; Design &amp; Multimedia UnitsExternal Contacts:&middot; Marketing agencies and content creators&middot; Media and advertising platforms&middot; Partners and collaboratorsPersonal Attributes&middot; Proactive, creative, and self-driven.&middot; Passionate about storytelling and brand positioning.&middot; Strong interpersonal and collaboration skills.&middot; Able to handle multiple projects under tight timelines.&middot; Result-oriented with a continuous learning mindset.Job Type: Full-time

Marketing Specialist

IMCD

Technical Specialist &ndash; Pharma 
 
Technical Specialist &ndash; Pharma 
Department: Pharmaceuticals 
Location: [Cairo, Egypt] 
Reports to: Technical Lead/ Business Unit Manager &ndash; Pharma 
 
Purpose of the Role 
To provide technical support to pharmaceutical customers and the commercial team by offering formulation expertise, product recommendations, and training. The Technical specialist supports business development by bridging the gap between science and sales, ensuring technically sound and regulatory-compliant solutions. 
 
Key Responsibilities 
Technical Support &amp; Formulation Development 
Provide technical advice and formulation guidance to customers across different dosage forms (e.g., oral solids, injectables, inhalation, topicals). 
Evaluate customer needs and recommend suitable excipients, APIs, or functional ingredients from IMCD's portfolio. 
Conduct formulation trials, literature reviews, and prepare technical data summaries. 
Customer &amp; Sales Team Collaboration 
Join customer visits with sales colleagues to support technical discussions and respond to formulation challenges. 
Assist in handling customer inquiries related to compatibility, functionality, stability, and regulatory status of ingredients. 
Provide product presentations, demos, and technical training internally and externally. 
Supplier Interaction &amp; Portfolio Support 
Collaborate with global and regional supplier technical teams for product positioning and problem-solving. 
Stay up to date with new launches and technologies from IMCD&rsquo;s principal partners. 
Participate in webinars, workshops, or seminars on behalf of IMCD. 
Documentation &amp; Regulatory Support 
Support customers with documentation requests such as CoAs, TDS, regulatory dossiers, and technical statements. 
Ensure compliance with local pharma regulations and contribute to product registration processes when needed. 
 
Key Competencies and Skills 
Strong understanding of pharmaceutical formulation and excipient functionality 
Good problem-solving and communication skills 
Organized, proactive, and customer-service oriented 
Easy to travel inside and outside Egypt 
Proficient in Microsoft Office (especially PowerPoint and Excel) 
Fluent in English and [local language]; scientific writing skills preferred 
 
Education and Experience 
Bachelor&rsquo;s or Master&rsquo;s degree in Pharmacy, Pharmaceutical Sciences, or related field 
3-5 years of experience in formulation development or technical support within the pharmaceutical industry 
Experience in a technical-commercial role or B2B environment is advantageous

Technical Specialist – Pharma

Huda Vision

Job Title: Social Media Marketing Specialist - Egypt Salary: 400USD to 500USD &ndash;Fluent in English &amp; Arabic Only Apply Location: Egypt, Saudi ArabiaSocial Media Marketing Specialist will be the primary content creator and community manager for all company social media channels. This role requires a hands-on approach, combining strong design skills, compelling copywriting, and a deep understanding of local social media trends to effectively create, post, and analyze content that resonates with the Saudi market. Fluency in both Arabic and English is mandatory.Key Responsibilities1. Content Creation &amp; Design<ul><li>Design and create engaging content (graphics, short videos, stories, GIFs) using design tools (e.g., Canva, Adobe Creative Suite) tailored for platforms like Twitter, Instagram, Snapchat, TikTok, and LinkedIn.</li><li>Develop compelling, bilingual copy (Arabic and English) for all social media posts that aligns with the brand voice and marketing campaigns.</li><li>Maintain a detailed social media content calendar and ensure timely posting across all platforms.</li></ul>2. Social Media Management &amp; Strategy<ul><li>Execute the daily operations of the company's social media strategy, including scheduling, publishing, and real-time posting.</li><li>Monitor social media trends, best practices, and algorithm updates in the Saudi market to ensure content remains relevant and highly visible.</li><li>Assist in the planning and execution of paid social media campaigns to drive specific marketing objectives (e.g., website traffic, lead generation).</li></ul>3. Community Engagement &amp; Analysis<ul><li>Actively monitor and respond to comments, direct messages, and mentions across all channels in both Arabic and English, fostering a positive and engaged online community.</li><li>Track, analyze, and report on key social media performance metrics (engagement rate, reach, impressions, conversion) using platform insights and analytics tools.</li><li>Provide competitive analysis and actionable insights to continuously improve social media performance.</li></ul>QualificationsMust-Haves<ul><li>Experience: Minimum of 2-4 years of hands-on experience as a Social Media Specialist or Content Creator, preferably in the Riyadh/KSA market.</li><li>Language: Fluent in both Arabic (spoken and written) and English (spoken and written) is required.</li><li>Content Skills: Proven ability to design, edit, and create high-quality visual and video content for social media (portfolio submission is required).</li><li>Platform Expertise: Deep knowledge and practical experience managing key platforms relevant to KSA (e.g., Twitter, Instagram, Snapchat, TikTok).</li></ul>Preferred Qualifications<ul><li>Bachelor's degree in Marketing, Communications, Graphic Design, or a related field.</li><li>Proficiency in using graphic design software (e.g., Adobe Photoshop, Illustrator) or robust online tools (e.g., Canva Pro).</li><li>Experience with social media scheduling and analytics tools (e.g., Buffer, Hootsuite, Google Analytics).</li><li>Strong attention to detail and a passion for staying updated on digital culture and trends.</li></ul>Job Type: Full-timePay: E&pound;18,937.20 - E&pound;23,671.50 per monthExperience:<ul><li>Social Media specialist: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Cairo (Required)</li></ul>

Social Media Marketing Specialist - Egypt

Consultant, Solutions &amp; QualityJob BriefDo you have a powerful blend of technical consulting expertise and a sharp business mind? We are looking for a Mid-level Consultant to join our Solutions &amp; Quality (SQ) department. Your core mission will be to act as the technical bridge between our services and our clients, developing tailor-made technical and financial proposals. You will be instrumental in the pre-sales process, ensuring every solution we propose is high-quality, perfectly aligned with client needs, and commercially viable.Key Responsibilities<ul><li>Proposal Development: Create accurate and compelling technical and financial proposals to fit client needs, supporting the commercial team.</li><li>Solution Design: Research and develop innovative consulting solutions for our various services.</li><li>Pre-Sales Support: Act as the subject matter expert in pre-sales technical meetings.</li><li>Quality Assurance: Actively support and execute quality initiatives across the entire group.</li></ul>Candidate Profile: What Great Looks LikeYou are a seasoned professional&mdash;a 'Solution Architect' for proposals. You are fluent in both technical language and commercial strategy. You are a meticulous writer and an engaging presenter, capable of translating complex service offerings into client-friendly, persuasive documents. Your PowerPoint and Excel skills are outstanding, enabling you to build clear, impactful proposals.Key Competencies<ul><li>Proposal Creation: Expertise in creating detailed technical and financial documents.</li><li>Consulting &amp; Research: Strong ability to research and develop new consulting solutions.</li><li>Technical Proficiency: Excellent Power point &amp; Excel skills.</li><li>Bilingual Fluency: Fluent in both English &amp; Arabic.</li></ul>Requirements<ul><li>Experience: 7-10 years of professional experience.</li><li>Education: University Degree.</li><li>Extra Points That Matter: 3-5 years of prior experience in Human Resources (HR) is highly preferred.</li></ul>Job Type: Full-time

Solutions & Quality Consultant

TAM GROUP

Job Opening: Procurement &amp; Supply Chain Specialist (Projects &amp; Contracts Support)Location: Cairo, Egypt Company: Tajheez Al-Moeddat Co. Ltd. (TAMM) Industry: Defense | Aviation | Ground Support | Industrial ProjectsTajheez Al-Moeddat Co. Ltd. is seeking a Procurement &amp; Supply Chain Specialist to support project execution by sourcing suppliers, obtaining technical and commercial offers, managing procurement pipelines, and ensuring efficient delivery of goods and services to project sites.Key ResponsibilitiesIdentify and source equipment, parts, services, and solutions required for ongoing contracts and upcoming projects Build and maintain a solid supplier and vendor database (local and international) Issue RFQs and collect technical and financial proposals from suppliers Compare proposals and prepare commercial bid analysis, evaluation sheets, and recommendations Negotiate pricing, delivery timelines, warranty, and payment terms Coordinate procurement activities with engineering, projects, and contracts teams Track procurement status, shipments, and delivery schedules Manage logistics follow-up, including export/import coordination when needed Support project execution by ensuring on-time availability of materials and services Maintain procurement records, supplier evaluations, and cost saving reportsRequired QualificationsBachelor&rsquo;s degree in Business, Supply Chain, Engineering, Logistics, or related field Must be based in Cairo, Egypt Minimum 3 years experience in procurement, sourcing, and vendor management Experience in industries related to defense, aviation, heavy equipment, industrial supply, or engineering projects is highly preferred Ability to communicate with global suppliers and evaluate technical offers Strong commercial negotiation capabilities Excellent English (written &amp; spoken)Required SkillsProcurement &amp; sourcing strategies Supplier evaluation and vendor onboarding RFQ management and bid comparison Logistics coordination and delivery tracking Cost analysis and financial proposal review Strong Excel and documentation skillsPersonal AttributesOrganized and process-driven Strong follow-up and coordination skills Able to handle multiple procurement pipelines simultaneously Solution-oriented with commercial awarenessHow to ApplySend your CV to: hr@tajheezalmoeddat.com Email Subject: Procurement &amp; Supply Chain Specialist &ndash; CairoAbout Tajheez Al-Moeddat Co. Ltd.TAMM is a Saudi-based company providing advanced solutions in defense, aviation, firefighting, ground support equipment, and industrial systems&mdash;supporting major national and international projects.Job Type: Full-time

Job Opening: Procurement & Supply Chain Specialist (Projects & Contracts Support)

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