sales coordinator

administrative assistant

fleet coordinator

project coordinator

receptionist

billing and insurance coordinator

GluCare

<div>Job Summary:
We are seeking a detail-oriented and proactive Billing &amp; Insurance Coordinator to manage insurance eligibility, pre-authorizations, claims submission, reconciliation, and patient billing processes.
The successful candidate will play a critical role in ensuring accurate revenue cycle management, compliance with UAE healthcare regulations, and a seamless financial experience for patients. This role requires strong coordination with clinical teams, front desk staff, insurers, and finance.
Key Responsibilities
1. Insurance Verification &amp; Pre-Authorization<ul>
<li>
Verify patient insurance eligibility, coverage limits, exclusions, and co-pay requirements prior to appointments.</li>
<li>Obtain and track pre-authorizations for consultations, diagnostic services, imaging, laboratory tests, and procedures.</li>
<li>Coordinate with clinicians to ensure required medical documentation supports authorization requests.</li>
<li>Communicate approvals, denials, and coverage details to patients and internal teams.</li>
</ul>
2. Claims Submission &amp; Processing<ul>
<li>
Prepare, review, and submit accurate insurance claims in compliance with UAE payer requirements and coding standards.</li>
<li>Ensure correct CPT/ICD coding coordination with clinical and medical records teams.</li>
<li>Monitor claim status, follow up on pending claims, and resolve rejected or denied claims promptly.</li>
<li>Maintain accurate documentation of submissions, resubmissions, and appeals.</li>
</ul>
3. Patient Billing &amp; Collections<ul>
<li>
Generate patient invoices for co-payments, deductibles, and uncovered services.</li>
<li>Provide clear explanations of charges and payment responsibilities to patients.</li>
<li>Process payments and maintain accurate financial records.</li>
<li>Support collections follow-up in a professional and patient-centered manner.</li>
</ul>
4. Revenue Cycle &amp; Reconciliation<ul>
<li>
Reconcile daily billing reports with EMR and finance records.</li>
<li>Coordinate with the finance department on revenue reporting and discrepancies.</li>
<li>Track KPIs related to claims acceptance rates, denials, and turnaround times.</li>
<li>Identify opportunities to improve billing efficiency and reduce revenue leakage.</li>
</ul>
5. Compliance &amp; Regulatory Adherence<ul>
<li>
Ensure compliance with DHA regulations, insurance policies, and UAE healthcare billing standards.</li>
<li>Maintain confidentiality of patient financial and medical information.</li>
<li>Support internal audits and insurance audits when required.</li>
</ul>
6. Collaboration &amp; Patient Experience<ul>
<li>
Work closely with physicians, nurses, radiology, laboratory, and front desk teams to ensure seamless workflow.</li>
<li>Support transparent communication with patients regarding coverage, approvals, and financial obligations.</li>
<li>Contribute to continuous improvement of administrative and operational processes.</li>
</ul>
Requirements
Qualifications &amp; Experience
Required:<ul>
<li>
Bachelor&rsquo;s degree or diploma in Healthcare Administration, Finance, Medical Coding, or related field.</li>
<li>Minimum 2&ndash;4 years of experience in healthcare billing and insurance coordination in the UAE.</li>
<li>Strong understanding of UAE insurance providers, claim submission systems, and DHA billing regulations.</li>
<li>Familiarity with ICD and CPT coding standards.</li>
<li>Experience using EMR systems and insurance portals.</li>
</ul>
Preferred:<ul>
<li>
Experience in specialty clinics (endocrinology, diabetes, metabolic health, cardiology).</li>
<li>Knowledge of value-based care or integrated care models.</li>
<li>Experience handling high-volume insurance coordination.</li>
</ul>
Skills &amp; Competencies<ul>
<li>
Strong attention to detail and accuracy.</li>
<li>Excellent organizational and time-management skills.</li>
<li>Problem-solving mindset with ability to manage claim rejections effectively.</li>
<li>Strong communication skills (verbal and written).</li>
<li>Professional, patient-centered approach.</li>
<li>Ability to work in a fast-paced, multidisciplinary environment.</li></ul></div>

Billing & Insurance Coordinator

Aggreko

<div>We're the global leader in providing energy solutions that help businesses grow and communities thrive.We work as a team and we&rsquo;re proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We&rsquo;re looking for a Billing Coordinator who is responsible for managing the breadth of the customer contract billing process, ensuring timely, accurate, and compliant invoice production. The role will be focusing on billing for the Middle East region. 
Why Aggreko?<ul><li>
Role to be based in Muscat, Oman</li><li>
Competitive compensation package &amp; annual bonus program</li><li>
Industry-leading benefit plans</li><li>
Continuous training and development with career growth opportunities</li><li>
Safety-focused culture</li></ul>
What you&rsquo;ll do:
This role requires strong analytical and communication skills with a focus on exceptional customer service<ul><li>
Generate accurate, timely invoices and respond to customer inquiries related to them</li><li>
Ensure billing accuracy by reviewing agreements and purchase orders, ensuring compliance with contractual terms and that all costs are captured and linked to agreements</li><li>
Investigate and resolve billing discrepancies and issues promptly</li><li>
Collaborate with CSR, Sales, and Operations to gather necessary billing information and ensure agreements are managed to the highest quality</li><li>
Maintain organized and efficient billing records and documentation</li><li>
Assist Credit Control in resolving queries, disputes and expediting customer payments</li><li>
Respond promptly and professionally to internal and external customer queries</li><li>
Support month-end closing activities and contribute to internal reporting</li><li>
Identify opportunities for billing process improvements, and monitor KPI&rsquo;s (Days to Invoice, Days Unbilled Outstanding, Customer Satisfaction)</li></ul>
You&rsquo;ll have the following skills and experience:<ul><li>
Preferred experience in accounting, finance, business administration, or a related field</li><li>
Proven experience in billing, invoicing, or accounts receivable role</li><li>
Strong understanding of accounting principles and billing processes</li><li>
Excellent attention to detail and a high degree of accuracy ensuring all components are included in invoices</li><li>
Strong analytical and problem-solving abilities</li><li>
Ability to prioritize tasks and meet deadlines in a fast-paced environment.</li><li>
Excellent communication and interpersonal skills, able to take initiative to chase up information from stakeholders</li><li>
Ability to work independently and as part of a team.</li><li>
Strong computer skills, including Microsoft Office (Excel, PowerPoint, PowerBI, etc.), with exposure to ERP systems like M3 Cloudsuite being an advantage.</li></ul>
Find out more and apply now.
Bring your energy. Grow your career.
#LI-DB1
Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people&rsquo;s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that&rsquo;s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div>

Billing Coordinator

Northwest Clinic Day Surgical 

Job SummaryWe are seeking an experienced Clinic Billing and Insurance Officer with a minimum of 2 years of UAE healthcare experience to manage billing operations, insurance claims processing, and revenue cycle activities. The ideal candidate must be familiar with UAE insurance regulations and submission systems, ensuring accurate and timely claim processing in compliance with local healthcare authorities.Key ResponsibilitiesInsurance &amp; Claims Management<ul><li>Verify patient insurance eligibility and benefits before treatment.</li><li>Obtain pre-authorizations and approvals from insurance providers.</li><li>Prepare and submit insurance claims through approved UAE portals (e.g., eClaim/DHA systems).</li><li>Follow up on pending, rejected, or partially paid claims.</li><li>Resubmit corrected claims in a timely manner.</li><li>Coordinate with insurance companies and third-party administrators (TPAs) for claim resolution.</li></ul>Billing &amp; Revenue Cycle<ul><li>Generate accurate patient invoices (insurance and self-pay).</li><li>Post payments received from insurance companies and patients.</li><li>Reconcile daily collections and maintain proper financial records.</li><li>Prepare insurance aging reports and follow up on outstanding balances.</li><li>Ensure compliance with clinic billing policies and UAE healthcare regulations.</li></ul>Regulatory Compliance<ul><li>Ensure all billing and claims activities comply with guidelines set by the Dubai Health Authority (DHA).</li><li>Maintain confidentiality of patient records in line with UAE data protection standards.</li><li>Assist in internal and external insurance audits.</li></ul>Patient &amp; Administrative Support<ul><li>Respond to patient inquiries regarding billing and insurance coverage.</li><li>Provide clarification on co-payments, deductibles, and claim statuses.</li><li>Coordinate with front desk and clinical teams to resolve documentation discrepancies.</li></ul>Qualifications &amp; Requirements<ul><li>Minimum 2 years of experience in medical billing and insurance processing within the UAE.</li><li>Bachelor&rsquo;s degree in Healthcare Administration, Accounting, Finance, or related field.</li><li>Strong knowledge of UAE insurance policies, claim submission processes, and TPAs.</li><li>Experience using medical billing software and insurance portals.</li><li>Familiarity with ICD-10 coding is an advantage.</li><li>DHA license or eligibility is preferred.</li><li>Good communication skills in English (Arabic is an advantage).</li><li>Strong attention to detail and ability to work under pressure.</li></ul>Job Type: Full-timePay: AED5,000.00 - AED6,000.00 per month

BILLING AND INSURANCE OFFICER

Novomed Centers

Position : Billing ExecutiveLocation : DubaiExperience: 3 yrs of experience in hospitals with in UAEKey responsibilities :&middot; Ensuring coverage of claims, and coordinating with insurance companies for obtaining information on new policies and their coverage.&middot; Assisting billing team in insurance processing and billing.&middot; To liaise with insurance companies regarding eligibility, payments, approvals, reconciliation, and other requirements.&middot; To maintain and update records related to pre-approvals and reconciliation.&middot; To coordinate and co-operate with colleagues of the same department and other related departments for smooth running of Insurance operations.&middot; Collect the cash/credit card as per bill showing in system.&middot; Keep sufficient float cash and keep the cash float separately after closing the day.&middot; Make sure to keep the accuracy of keeping physical cash always match with system cash balance.&middot; Keeping proper track record for all the cancelled bills and make sure to obtain proper approval as per management policy prior to cancel. Keep the cash safely in locked drawer during the day and handover to the supervisor with proper format prescribed by management.&middot; Make sure to tally the physical cash as per system cash balance and take the system report while handing it to the supervisor.&middot; Follow management policy in terms of any discount &amp; offers and attach the necessary back up papers along with invoices.&middot; Report to the supervisor immediately if there is any short/excess in cash collection, and provide necessary info related to the same.&middot; Make sure to collect the cash as per visits and make sure nothing is pending to collect from patients.&middot; In case any patient fails to make cash payment, report ASAP to patient administrator with proper back up papers.Job Type: Full-time

Billing Executive (OPD) - Healthcare

NMC Health plc

<div>Responsible to provide a range of duties including greeting patients when they enter the medical facility, confirming and registration of new patients, billing, insurance, answering calls and checking emails on a regular basis</div>
 <div><ul><li>Greet patients, direct them to appropriate departments and provide routine information about the hospital when necessary.
</li><li>Handle telephone inquiries from patients and provide information to the respective doctor/nurse for the call backs.
</li><li>Appointment management including no-shows, rescheduling of patients and confirmations.
</li><li>Register new patients and ensure the records of current patients are up to date.
</li><li>Provide information about medical insurance coverage to patients and collect the payment/ co-payment based on the insurance eligibility.
</li><li>Provide claim forms in case the patient wants to claim reimbursement.
</li><li>Facilitate daily cash collection, credit card slips, and cheques deposits at the designated location within the hospital premises, ensuring timely and accurate processing at the end of each shift, adhering to the standards of finance protocols.
</li><li>Maintain working knowledge of the Hospital Information System, times of all clinics, duration of appointments, doctor&rsquo;s duty roster, and procedures for booking appointments.
</li><li>Perform duties of handling patients, telephone calls, cash, and back-office work as specified in the duty roster.
</li><li>Check emails daily, ensuring you respond to queries in a timely manner.
</li><li>Ensure operations are carried out uniformly according to the hospital policies and procedures.
</li><li>Contributes to team effort by accomplishing related results as needed and maintains safe and clean reception area by complying with procedures, rules, and regulations.
</li><li>Participate in the Hospital training programs.
</li><li>Ensure complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department's services.
</li><li>Follows the duty schedule as assigned by the team leader/supervisor which includes different shift timings as per the need of the department
</li><li>Strictly adheres to NMC&rsquo;s regulations and policies especially those related to infection control, patient safety &amp; JCI.
</li><li>Supports Continuous Quality Improvement and participates and contributes to all the quality assurance activities of the service.
</li><li>Exercises effective interpersonal skills in dealings with department staff, colleagues and management.
</li><li>Maintains patient &amp; staff confidentiality.
</li><li>Maintain high standards of data accuracy while ensuring compliance with privacy regulations.
</li><li>Generate and process patient invoices for services rendered, including consultations, treatments, and diagnostic tests.
</li><li>Ensure that all charges are accurately recorded in the patient&rsquo;s account, reflecting the correct services, dates, and codes.
</li><li>Issue bills and invoices to patients for any outstanding balances, including co-pays, deductibles, or non-covered services.
</li><li>Provide patients with detailed statements and assistance in understanding their charges and payment options.
</li><li>Prepare and process patient invoices for services, ensuring accurate charges.
</li><li>Collect co-pays, deductibles, and outstanding balances at the time of service.
</li><li>Ensure billing practices comply with legal and insurance requirements.</li></ul></div>
 <div>College Diploma - Any discipline or related fields.</div>

Patient Admin Executive

Bin Arab Dental Centre

We Are Hiring &ndash; Insurance CoordinatorWe are looking for an experienced Insurance Coordinator to join our medical/dental clinic team.Responsibilities:<ul><li>Verify patients&rsquo; insurance coverage and eligibility</li><li>Handle insurance claims, approvals, and follow-ups</li><li>Communicate with insurance companies regarding claims and rejections</li><li>Explain insurance benefits and treatment coverage to patients</li><li>Coordinate with doctors, reception, and billing teams</li></ul>Requirements:<ul><li>Previous experience as an Insurance Coordinator (dental preferred)</li><li>Knowledge of insurance processes and claims submission</li><li>Strong communication and organizational skills</li><li>Attention to detail and ability to work under pressure</li><li>Experience in UAE insurance system is a plus</li></ul>Job Type: Full-time

Insurance Coordinator

IIQAF

<div>Location: Dubai, UAE 
Industry: Hospital / Health Care 
Job Type: Full-Time 
Salary: AED 6,500 &ndash; AED 7,000 per month
<h3 class="jobSectionHeader">Job Summary</h3>
IIQAF Group is seeking a compassionate and organized Patient Coordinator to join our healthcare operations in Dubai. The successful candidate will serve as the primary point of contact for patients, ensuring smooth patient scheduling, coordination, documentation, and communication across healthcare departments.
This role is ideal for candidates searching for Patient Coordinator jobs in Dubai, Healthcare Coordinator jobs UAE, Hospital Front Office roles, or Medical Administrative positions.
<h3 class="jobSectionHeader">Key Responsibilities</h3>
<ul><li>Coordinate patient appointments, admissions, and follow-ups</li><li>
Act as a liaison between patients, doctors, nurses, and insurance providers</li><li>
Maintain accurate patient records and medical documentation</li><li>
Assist with patient registration, billing coordination, and insurance verification</li><li>
Handle patient inquiries professionally in person and over the phone</li><li>
Ensure compliance with hospital policies, DHA regulations, and patient confidentiality</li><li>
Support smooth patient flow and minimize waiting times</li><li>
Update hospital systems and EMR data accurately</li></ul>
<h3 class="jobSectionHeader">Required Skills &amp; Qualifications</h3>
<ul><li>Proven experience as a Patient Coordinator, Healthcare Coordinator, or Medical Administrator</li><li>
Strong knowledge of hospital operations and patient care workflows</li><li>
Familiarity with EMR/EHR systems and hospital management software</li><li>
Excellent communication and interpersonal skills</li><li>
Ability to multitask in a fast-paced healthcare environment</li><li>
Strong organizational and customer service skills</li></ul>
<h3 class="jobSectionHeader">Preferred Qualifications</h3>
<ul><li>Experience in hospitals, clinics, or medical centers in the UAE</li><li>
Knowledge of DHA standards, medical billing, and insurance coordination</li><li>
Multilingual skills (Arabic is an advantage)</li></ul>
<h3 class="jobSectionHeader">Why Join IIQAF Group</h3>
<ul><li>Competitive monthly salary: AED 6,500 &ndash; AED 7,000</li><li>
Professional healthcare work environment</li><li>
Long-term career growth within IIQAF Group</li><li>
Opportunity to make a meaningful impact on patient experience</li></ul></div>

Patient Coordinator

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