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billing assistant

Al-Mustafa Medical Center

Urgently Looking for &quot;Billing Assistant&quot;.Job Responsibilities:1.Provide information to patients regarding the billing process and the amount for the services prescribed by the doctor. 2. Manage account balances to discover outstanding bills. 3. Collect all information from the billing auditor needed to calculate bills receivable (order amounts, discount rates, etc.) 4. Check the data input in the accounting system to ensure the accuracy of the final bill (Posting of various entries in the patient&rsquo;s file). 5. Issue bill statements to patient attendants whenever necessary or if demanded by them. 6. Receive payments against medical services and submit them to the accounts department. 7. Provide information regarding reminders for payments to the patient&rsquo;s attendant. 8. Update accounting records with new payments, balances, patient information, etc. 9. Answer questions and handle complaints from patients regarding bills. 10. Report on daily billing activity to billing in charge. 11. Any Special Task Assigned by Seniors / Management. 12. The billing assistant will provide an estimate for the surgery patient's cash and credit.Requirements:<ul><li>Qualifications: Bachelors Degree</li><li>Experience: 1-2 Years in Billing Department</li></ul>Location: Gulshan-e-Iqbal Block 13CJob Type: Full-timeWork Location: In person

Billing Assistant

Al-Muqeet Human Resources

Requirements<ul><li>Graduate (B.Com / BBA or equivalent)</li><li>2&ndash;5 years of recovery/billing experience (hospital/healthcare experience preferred)</li><li>Strong communication, negotiation &amp; interpersonal skills</li><li>Ability to coordinate with patients, attendants, and insurance agencies</li><li>Knowledge of billing cycles, claims, and payment follow-ups</li><li>Proficiency in MS Office (Excel, Word, Outlook)</li></ul>Key Responsibilities<ul><li>Follow up on outstanding payments with patients, corporates, and insurance companies</li><li>Coordinate with billing &amp; accounts departments for reconciliation and reporting</li><li>Maintain accurate recovery records and prepare periodic MIS reports</li><li>Handle patient queries regarding outstanding bills and settlements</li><li>Liaise with insurance companies for claims processing and approvals</li><li>Ensure timely collections and minimize outstanding receivables</li><li>Conduct regular follow-ups to strengthen recovery processes</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Recovery Support Specialist

DigitalOcean

<div>
 Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you&rsquo;ll find your place here. We value winning together&mdash;while learning, having fun, and making a profound difference for the dreamers and builders in the world.
 
 
 As a Team Lead - Billing Ops at DigitalOcean, you will join a dynamic team dedicated to revolutionizing cloud computing and AI. We are seeking a proactive and results-driven
 
 Team Lead
 
 to oversee our Billing Operations team. This team is responsible for processing and managing around
 
 100,000 customer invoices monthly
 
 , addressing customer billing concerns via chats and tickets, resolving incorrect invoices (including issuing refunds), granting payment extensions where necessary, and ensuring all company KPIs are met.
 
 
 The Team Lead will play a pivotal role in ensuring billing accuracy, customer satisfaction, process efficiency, and team performance.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Team Leadership &amp; Management
 
 
 
 <ul>
 <li>
 Lead, mentor, and motivate a team of billing specialists to achieve individual and team KPIs.
 </li>
 <li>
 Conduct regular performance reviews, provide coaching, and implement development plans.
 </li>
 <li>
 Foster a positive, collaborative, and high-performance team culture.
 </li>
 <li>
 Support scheduling, workload distribution, and shift coverage to ensure smooth operations, including 24/7 support requirements.
 </li>
 <li>
 Promote knowledge sharing, skill development, and cross-training opportunities.
 
 
 </li>
 </ul>
 
 Billing Operations Oversight
 
 
 
 <ul>
 <li>
 Ensure uninterrupted processing of invoices (~100k/month) across all shifts, including evenings and weekends, in support of a 24/7 operational model.
 </li>
 <li>
 Oversee resolution of customer concerns related to billing, including chat and ticket escalations.
 </li>
 <li>
 Approve refunds for incorrect invoicing and ensure compliance with company policies.
 </li>
 <li>
 Manage customer payment extension requests, ensuring fair handling and business alignment.
 </li>
 <li>
 Serve as a point of escalation during critical billing incidents, with flexibility to respond outside traditional hours, as needed.
 
 
 </li>
 </ul>
 
 Performance Monitoring &amp; Reporting
 
 
 
 <ul>
 <li>
 Track and report on key billing and customer support metrics (e.g., invoice accuracy rate, ticket resolution time, refund turnaround time).
 </li>
 <li>
 Identify trends, recurring issues, and areas for process improvement.
 </li>
 <li>
 Prepare regular reports for management on team performance and operational health.
 
 
 </li>
 </ul>
 
 Process Improvement &amp; Compliance
 
 
 
 <ul>
 <li>
 Implement and refine processes to improve efficiency, accuracy, and customer satisfaction.
 </li>
 <li>
 Ensure adherence to financial controls, regulatory requirements, and company policies.
 </li>
 <li>
 Partner with cross-functional teams (Finance, Customer Support, Product) to resolve systemic issues.
 
 
 </li>
 </ul>
 
 Key Metrics
 
 
 
 <ul>
 <li>
 Customer Satisfaction (CSAT)
 </li>
 <li>
 First Response Time (FRT)
 </li>
 <li>
 Avg Handle Time (AHT)
 </li>
 <li>
 Churn KPI
 </li>
 <li>
 Team KPIs
 
 
 </li>
 </ul>
 
 What You&rsquo;ll Add To DigitalOcean
 
 
 
 <ul>
 <li>
 Improved operational efficiency in large-scale billing processes.
 </li>
 <li>
 Enhanced customer experience through faster, accurate, and empathetic issue resolution.
 </li>
 <li>
 Strong team performance and development through effective leadership.
 </li>
 <li>
 Reduced financial errors and better compliance adherence.
 </li>
 <li>
 A data-driven approach to identifying trends and implementing impactful solutions.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Skills
 
 
 
 <ul>
 <li>
 Proven experience (5+ years) in billing operations, accounts receivable, or financial operations.
 </li>
 <li>
 Minimum 1&ndash;2 years in a leadership or supervisory role within an operational or customer-facing environment.
 </li>
 <li>
 Comfortable working within a 24/7 operational environment, with flexibility to address escalations outside standard business hours when required.
 </li>
 <li>
 Experience guiding and supporting team members, fostering a positive work environment without rigid enforcement structures.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication skills, both written and verbal.
 </li>
 <li>
 Proficiency with billing systems, CRM platforms, and Excel/Google Sheets.
 </li>
 <li>
 Ability to manage high-volume, time-sensitive operations with attention to detail.
 </li>
 <li>
 Customer-focused mindset with the ability to balance empathy and business needs.
 
 
 </li>
 </ul>
 
 Why You&rsquo;ll Like Working for DigitalOcean
 
 
 
 <ul>
 <li>
 We innovate with purpose. You&rsquo;ll be a part of a cutting-edge technology company with an upward trajectory, who are proud to simplify cloud and AI so builders can spend more time creating software that changes the world. As a member of the team, you will be a Shark who thinks big, bold, and scrappy, like an owner with a bias for action and a powerful sense of responsibility for customers, products, employees, and decisions.
 </li>
 <li>
 We prioritize career development. At DO, you&rsquo;ll do the best work of your career. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that will always challenge you to think big. Our organizational development team will provide you with resources to ensure you keep growing. We provide employees with reimbursement for relevant conferences, training, and education. All employees have access to LinkedIn Learning's 10,000+ courses to support their continued growth and development.
 </li>
 <li>
 We care about your well-being. Regardless of your location, we will provide you with a competitive array of benefits to support you from our Employee Assistance Program to Local Employee Meetups to flexible time off policy, to name a few. While the philosophy around our benefits is the same worldwide, specific benefits may vary based on local regulations and preferences.
 </li>
 <li>
 We reward our employees. The salary range for this position is based on market data, relevant years of experience, and skills. You may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees, including equity grants upon hire and the option to participate in our Employee Stock Purchase Program.
 </li>
 <li>
 We value diversity and inclusion. We are an equal-opportunity employer, and recognize that diversity of thought and background builds stronger teams and products to serve our customers. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service.
 </li>
 <li>
 This is an Onsite role
 
 
 </li>
 </ul>
</div>

Team Lead - Billing Operations

Domino's

Position: Associate Manager - UtilitiesLocation: KarachiEducation: BE ElectricalExperience: 4 YearsThe Associate Manager Utilities will be responsible for managing, monitoring, and optimizing utility operations (electricity, gas, water, HVAC, and backup power) and projects across Domino&rsquo;s outlets including new sites. The role requires strong analytical and operational oversight of utilities billing, consumption trends, and cost optimization to ensure efficient operations and cost control while maintaining uninterrupted restaurant services.Duties and Responsibilities <ul><li>Monitor, manage, and optimize utility usage (electricity, gas, water, HVAC, and generators) across all branches.</li><li>Ensure compliance with local regulations, safety standards, and energy policies.</li><li>Coordinate with maintenance teams for timely preventive and corrective maintenance of utility equipment.</li><li>Identify opportunities for energy efficiency and sustainability initiatives and projects.</li><li>Assist Projects team in old site extension and new sites development.</li><li>Oversee monthly utility bills (electricity, gas, water) for accuracy and timely payments.</li><li>Analyze billing data to identify unusual spikes, variances, or discrepancies and coordinate with suppliers for corrections.</li><li>Develop monthly consumption and cost reports for management review.</li><li>Track utility budgets, forecast consumption, and implement cost-saving measures.</li><li>Liaise with utility providers (electricity, gas, water authorities) for connections, billing issues, and dispute resolution.</li><li>Collaborate with Finance for bill verification, budgeting, and cost allocation.</li><li>Support operations teams by providing utility-related insights for branch performance.</li><li>Maintain a utility database for all branches (historical billing, consumption, and equipment performance).</li><li>Prepare MIS reports, dashboards, and trend analyses for management.</li><li>Support audits and ensure proper documentation of all utility-related records.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant : 4 years (Preferred)</li></ul>Work Location: In person

Associate Manager - Utilities

Cyber Internet Services (Pvt.) Limited

Position: Management Trainee - Revenue Assurance Company: Cyber Internet Services (Pvt.) Limited (Cybernet) Location: Head Office, Karachi (Full-time | Onsite) Department: Revenue AssurancePosition Overview:Cybernet is seeking a dynamic and motivated Management Trainee &ndash; Revenue Assurance to join our Head Office team in Karachi. This role offers an excellent opportunity for fresh graduates or early career professionals to gain hands-on experience in revenue assurance while contributing to the success of one of Pakistan&rsquo;s leading connectivity providers.Key Responsibilities:&middot; Coordinate with corporate customers to ensure timely collection of outstanding dues.&middot; Liaise with internal teams to resolve billing and receivable-related queries.&middot; Manage payment settlements within the billing system.&middot; Prepare reconciliation statements and maintain account ledgers.&middot; Generate receivable and payment reports for management review.Skills &amp; Qualifications:&middot; BBA/MBA in Finance (fresh graduates are encouraged to apply).&middot; Preferably 1 year of relevant experience in Finance.&middot; Proficiency in MS Office (Excel, Word, PowerPoint).&middot; Strong communication and interpersonal skills.&middot; Detail-oriented with the ability to meet deadlines effectively.Why Join Cybernet?At Cybernet, we believe in fostering a culture of innovation, collaboration, and continuous learning. We are committed to empowering our people through professional growth opportunities, skill development, and an environment built on integrity, excellence, and teamwork. By joining Cybernet, you will become part of a forward-looking organization that is redefining connectivity standards across Pakistan.How to Apply:If you meet the above criteria and are eager to start your professional journey with us, please send your updated resume to careers@cyber.net.pk with the subject line:&ldquo;Management Trainee &ndash; Revenue Assurance &ndash; KHI&rdquo;Join Cybernet &ndash; Where Growth Meets Opportunity. Together, let&rsquo;s shape the future of connectivity.Job Type: Full-timeWork Location: In person

Management Trainee - Revenue Assurance - Karachi

Talent Experts Internayional

Career Opportunity!Assistant Manager Shared Services AuditKarachiTalent Experts is committed to building and sustaining meaningful partnerships with organizations, business leaders, and professionals by delivering swift, tailored, and results-driven HR solutions &mdash; all while upholding the highest standards of confidentiality.We are currently seeking qualified candidates for a key leadership role with one of our esteemed banking sector client:Position : Assistant Manager Shared Services Audit Position Level : Assistant Manager Division : Internal Audit Location : Karachi Experience : 1 &ndash; 3 Years of relevant expertise in Internal Audit (Banking) The Assistant Manager &ndash; Shared Services Audit supports and leads assigned audits across shared services functions, ensuring effective risk management, internal controls, and compliance. The role contributes to audit planning, execution, and reporting while providing value-added recommendations to strengthen governance and efficiency.Core Responsibilities:<ul><li>Assist in planning and execution of audits covering HR, IT, Admin, Procurement, and related functions.</li><li>Assess internal controls, compliance, and operational effectiveness.</li><li>Identify risks, control gaps, and process improvement opportunities.</li><li>Prepare audit working papers and draft reports with clear recommendations.</li></ul>Support team members in delivering high-quality, timely audit engagements.Job Type: Full-timePay: From Rs60,000.00 per monthWork Location: In person

Assistant Manager Shared Services Audit

PPG GROUP OF COMPANIES'

Office Assistant(MALE+FEMALE)Basic Salary 40000+4000 Fuel+1000 Mobile Allowance = Total Salary 45,000/- or according to CV(MS OFFICE MUST SPECIALLY EXCEL)The main responsibility of an Accounts Assistant is to support the manager with Business accounting activities. This includes raising and sending and paying invoices.Responsibilities :&middot; Basic administration&middot; Reconciling company accounts and chasing late payments.&middot; They also assist with basic administration tasks and should bean hand to answer any queries noised by staff or external clients or providers.&middot; They will be expected to help document and maintain the business finance procedure updating and implementing them wherever necessary to help document and maintain the business finance procedures.&middot; Updating and implementing them wherever necessary.&middot; Daily tasks includes:&middot; Invoice processing&middot; Processing expense requests&middot; Credit control&middot; Cash book maintenance&middot; Maintaining the company purchase and sales ledgers&middot; Bank reconciliation&middot; Raising sales invoicing&middot; Liaising with third party providers&middot; Updating and maintaining documentation&middot; Android phone must requiredJob Type: Full-timeAbility to commute/relocate:&middot; Karachi: Reliably commute or planning to relocate before starting work (Preferred)Application Question(s):&middot; RATE YOURSELF ABOUT YOUR EXPERTIES FOR EXCEL ( / 10)Job Type: Full-timePay: Rs45,000.00 -Ability to commute/relocate:&middot; Karachi: Reliably commute or planning to relocate before starting work (Required)Experience:&middot; Office Assistant: 5 years (Preferred)Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Office Assistant(MALE+FEMALE)

Explore 111+ Billing assistant in Karachi this October. Find roles across top companies and apply now to boost your career.