business development operations specialist

it specialist

customer service specialist Jobs in Cairo

customer service specialist

billing specialist (6 months contract) Jobs in Cairo

billing specialist (6 months contract)

business development operations specialist Jobs in Cairo

business development specialist Jobs in Cairo

business development specialist

billing specialist 6 months contract

Informa

<div>
 
 At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.
 
 
 
 
 
 We&rsquo;re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.
 
 
 We are home to over 14,000 colleagues across 30 countries and are a member of the UK&rsquo;s FTSE 100 group of leading public companies.
 
 
 
 
 
 In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa&rsquo;s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.
 
 
 
 
 
 
 This role is based in our Cairo Festival City Business Park, New Cairo, Cairo, Egypt office.
 
 
 
 
 
 
 
 Reports to:
 
 Billings Team Lead
 
 
 
 
 
 
 Job Description
 
 
 <ul>
 <li>
 Execute the billing procedures and processes.
 </li>
 <li>
 Work on upstream systems as well as ERP (SAP).
 </li>
 <li>
 Review Legal and Tax documentations given by external clients.
 </li>
 <li>
 Maintain quality control of order entry.
 </li>
 <li>
 Ensure revenue recognition is following group policy and the international reporting standards.
 </li>
 <li>
 Monitor and reconcile deferred revenue accounts.
 </li>
 <li>
 Perform month end closing activities.
 </li>
 <li>
 Monitor E-invoicing daily and report any failures.
 </li>
 <li>
 Address and resolve client invoicing issues.
 </li>
 <li>
 Facilitate and assist in resolving requests presented from the front office colleagues, clients, management and sales colleagues in a timely manner.
 </li>
 <li>
 Internal/External audit support.
 </li>
 <li>
 Work on different excel reporting that would be assigned in given due dates.
 </li>
 <li>
 Perform other duties as required based on business needs.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Relevant qualifications in a business or finance discipline
 </li>
 <li>
 1-2 years of relevant work experience is preferrable.
 </li>
 <li>
 Proficient skills in Excel, Word and Outlook are essential.
 </li>
 <li>
 Good knowledge and understand of all Billings processes within your area.
 </li>
 <li>
 Quick learning and adaptation.
 </li>
 <li>
 Proficiency in spoken and written English &amp; Arabic.
 </li>
 <li>
 Ability to build good relationships with a wide range of stakeholders, internal departments and key contacts.
 </li>
 <li>
 Remain focused and organized under pressure.
 </li>
 <li>
 Act with integrity, tact and diplomacy.
 </li>
 <li>
 Ability to complete a variety of tasks in a timely manner.
 </li>
 <li>
 Pro-actively solve problems.
 </li>
 <li>
 Excellent Customer Service skills.
 </li>
 <li>
 Good time management skills.
 </li>
 <li>
 Ability to be flexible within the role.
 </li>
 <li>
 Work collaboratively across teams.
 </li>
 <li>
 Knowledge of SAP system is an advantage.
 </li>
 <li>
 Knowledge of Salesforce system is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Additional Information
 
 
 
 We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you&rsquo;re not spending time together in one of our offices or other workplaces &ndash; like at an Informa event &ndash; you get the flexibility and support to work from home or remotely.
 
 
 We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here&rsquo;s some of what you can expect when you join us. But don&rsquo;t just take our word for it &ndash; see what our colleagues have to say at LifeAt.Informa.com
 
 
 
 
 
 We&rsquo;re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most &ndash; although not all &ndash; of the skills and experience listed, we welcome your application.
 
 
 
 
 
 If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
 
 
 
 
 
 See how Informa handles your personal data when you apply for a job here.
 
</div>

Billing Specialist (6 Months Contract)

Locanda Homes

<div>
 
 The Project Scope
 
 
 
 We are looking for a specialist to own the backend architecture for our platforms. The goal is to build a scalable, secure, and high-performance system that integrates seamlessly with our existing ecosystem.
 
 
 
 Key Deliverables
 
 
 
 <ul>
 <li>
 Architecture Design: Define and implement a robust backend architecture using PHP (Laravel) or Node.js.
 </li>
 <li>
 API Development: Build secure RESTful or GraphQL APIs for web and mobile frontends.
 </li>
 <li>
 Third-Party Integrations: Seamlessly integrate with Property Management Systems (PMS), payment gateways (Stripe/Checkout), and CRM tools.
 </li>
 <li>
 Database Management: Design and optimize database schemas (MySQL/PostgreSQL) for high-traffic scenarios.
 </li>
 <li>
 Documentation &amp; Handoff: Provide clean, well-documented code and a clear technical roadmap for future maintenance.
 
 
 
 </li>
 </ul>
 
 Requirements &amp; Qualifications
 
 
 
 <ul>
 <li>
 Seniority: 3+ years of backend development experience with a proven portfolio of successful project deliveries.
 </li>
 <li>
 Expertise: Deep mastery of PHP/Laravel or Node.js/Express/NestJS.
 </li>
 <li>
 Integrations: Demonstrated experience connecting hospitality or real-estate APIs.
 </li>
 <li>
 Mindset: A professional, "service-oriented" approach to development&mdash;prioritizing the end-user experience.
 
 
 
 </li>
 </ul>
 
 Engagement Details
 
 
 
 <ul>
 <li>
 Contract Type: Project-based
 </li>
 <li>
 Timeline: 6 months
 </li>
 <li>
 Payment: Milestone-based
 </li>
 </ul>
</div>

Senior Backend Engineer - Part time

<div>
 
 
 About the Role
 
 
 
 We are looking for a proactive and customer-focused
 
 Customer Support Specialist
 
 to join our regional support team. In this role, you will provide professional assistance to business partners and distributors across multiple markets, ensuring inquiries are handled efficiently and accurately.
 
 
 
 
 
 
 
 
 
 Key Responsibilities.
 
 
 <ul>
 <li>
 Provide first-line support to business clients via email, chat, or phone
 </li>
 <li>
 Manage and resolve B2B inquiries related to orders, accounts, and system usage
 </li>
 <li>
 Collaborate with internal teams to ensure timely and accurate responses
 </li>
 <li>
 Document all customer interactions and feedback within the system
 </li>
 <li>
 Handle escalations professionally and ensure service-level targets are met
 </li>
 <li>
 Support process improvements and contribute to continuous service enhancement
 </li>
 <li>
 Participate in digital transformation initiatives and adoption of new tools
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Minimum 1&ndash;2 years of experience i
 
 n customer service, helpdesk, or shared service suppo
 
 rt (B2B experience preferred).
 </li>
 <li>
 
 Proficient in English and Arabic (both written and verbal
 
 </li>
 <li>
 Strong communication and problem-solving skills
 </li>
 <li>
 Comfortable working in a fast-paced, multicultural environment.
 </li>
 <li>
 Willing to work on
 
 a 9 months contract bas
 
 is.
 </li>
 </ul>
</div>

ARABIC SUPPORT - Work From Home

Speakol

<div>
 
 Company Description
 
 
 
 Speakol is the leading content discovery and native advertising network in the MENA region. Our technology enables advertisers to target potential customers and promote their brands, while empowering publishers to enhance user engagement and monetize their online presence. We have longstanding partnerships with over 500 publishers and renowned brands, such as Talaat Mostafa Group, Qatar Airways, Citroen, and Intel. Founded in 2016, Speakol is headquartered in Cairo, Egypt, with additional offices in Riyadh and Dubai.
 
 
 
 Job Title:
 
 Personnel Specialist
 
 
 
 Location:
 
 Between Madinaty Branch &amp; Dokki Branch
 
 
 
 Department:
 
 Human Resources
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Job Brief
 
 
 
 We are seeking a detail-oriented and experienced Personnel Specialist with 2&ndash;4 years of hands-on experience in personnel operations to join our HR team. The ideal candidate must be well-versed in personnel matters, Labor Office procedures, Social Insurance regulations, and employee file management in compliance with Egyptian Labor Law.
 
 
 The role requires strong practical experience in handling governmental processes and managing attendance through HR systems (not manual tracking), ensuring accuracy, compliance, and smooth daily HR operations across both Madinaty and Dokki branches.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Manage and maintain employees&rsquo; personnel files in full compliance with Egyptian Labor Law.
 </li>
 <li>
 Handle all Labor Office procedures and required documentation.
 </li>
 <li>
 Manage Social Insurance processes (Form 1, 2, 6) and coordinate with Social Insurance authorities.
 </li>
 <li>
 Prepare, review, and renew employment contracts and related documents.
 </li>
 <li>
 Process hiring, resignation, termination, and clearance procedures.
 </li>
 <li>
 Monitor probation periods and contract expiration dates.
 </li>
 <li>
 Issue HR letters (employment letters, salary certificates, HR statements, etc.).
 </li>
 <li>
 Manage and monitor attendance through HR systems (not manual records).
 </li>
 <li>
 Prepare attendance reports and coordinate with payroll for accurate salary processing.
 </li>
 <li>
 Ensure employee data is updated, accurate, and confidential.
 </li>
 <li>
 Ensure full compliance with internal policies and governmental regulations.
 </li>
 <li>
 Support HR operations across Madinaty and Dokki branches as required.
 
 
 </li>
 </ul>
 
 Job Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Human Resources, or a related field.
 </li>
 <li>
 2&ndash;4 years of proven experience in Personnel &amp; Employee Affairs.
 </li>
 <li>
 Strong knowledge of Egyptian Labor Law and Social Insurance regulations.
 </li>
 <li>
 Hands-on experience dealing with Labor Office and Social Insurance authorities.
 </li>
 <li>
 Experience using attendance management systems (HR systems is a must).
 </li>
 <li>
 Strong organizational and documentation skills.
 </li>
 <li>
 High attention to detail and confidentiality.
 </li>
 <li>
 Very good command of Microsoft Office.
 </li>
 <li>
 Ability to commute between Madinaty and Dokki branches.
 
 
 </li>
 </ul>
 
 Personal Skills
 
 
 
 <ul>
 <li>
 High sense of responsibility and ownership.
 </li>
 <li>
 Strong communication and coordination skills.
 </li>
 <li>
 Ability to work under pressure and meet deadlines.
 </li>
 <li>
 Professional, organized, and proactive.
 </li>
 </ul>
</div>

Personnel Specialist

Wadi Degla Clubs Company S.A.E.

<div>
 
 
 
 Main job duties and responsibilities:
 
 
 
 <ol>
 <li>
 Ensure that contract terms and conditions are clearly understood and properly implemented.
 </li>
 <li>
 Manage contract correspondence, claims, variations, and extensions of time.
 </li>
 <li>
 Support the procurement process by preparing tender documents, scopes of work, and contract packages.
 </li>
 <li>
 Evaluate contractor bids, conduct commercial analysis, and assist in contract award processes.
 </li>
 <li>
 Analyze and manage contractor claims and disputes in coordination with legal advisors.
 </li>
 <li>
 Maintain a risk register related to contractual and commercial issues and suggest mitigation measures.
 </li>
 <li>
 Assist in resolving contractual conflicts and change orders efficiently.
 </li>
 <li>
 Liaise with project managers, consultants, and legal teams to ensure alignment on contract execution.
 </li>
 <li>
 Interface with contractors and vendors to manage performance and compliance.
 </li>
 <li>
 Participate in negotiation meetings and project reviews as required.
 </li>
 <li>
 Maintain contract files, correspondence logs, and commercial records.
 </li>
 <li>
 Provide periodic reports on contract status, risks, variations, and claims.
 </li>
 <li>
 Ensure documentation is aligned with project controls, schedules, and cost forecasts.
 </li>
 <li>
 Perform any additional tasks that might be necessary for easier workflow, within the main frame of the job&rsquo;s specialty.
 </li>
 </ol>
 
 
 
 
 
 
 
 
 
 Job requirements:
 
 
 
 
 
 
 Educational background and previous experience:
 
 
 
 <ol>
 <li>
 Bachelor&rsquo;s degree of Engineering
 </li>
 <li>
 Min. 3 years of relevant professional experience. (Engineer)
 </li>
 </ol>
 
 
 
 
 
 
 Knowledge and Functional Skills:
 
 
 
 <ol>
 <li>
 Management and leadership skills
 </li>
 <li>
 Projects Management skills
 </li>
 <li>
 Business Experience
 </li>
 <li>
 Technical Experience
 </li>
 <li>
 Analytical mindset and good problem-solving skills
 </li>
 <li>
 Communication Skills
 </li>
 <li>
 Time Management Skills
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Exceptional interpersonal skills
 </li>
 <li>
 Excellent written and verbal communication
 </li>
 <li>
 Advanced Computer skills
 </li>
 </ol>
 
 
</div>

Contract Engineer

First Point Group

<div>
 
 
 BSS / CBS Support Engineer
 
 
 
 
 
 
 Location: Cairo, Egypt | 1 year contract
 
 
 
 
 
 
 About the Company
 
 
 
 
 
 
 
 
 
 A global leader in telecommunications and digital infrastructure, this organization delivers cutting-edge network, cloud, and enterprise solutions to operators and governments worldwide. With a strong presence across emerging and mature markets, the company drives innovation in 5G, cloud computing, and digital financial services. Joining this team means working on mission-critical platforms that power millions of users while gaining exposure to large-scale, high-impact telecom environments.
 
 
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 
 
 
 We are seeking a skilled BSS / CBS Support Engineer to join a telecom delivery team supporting Convergent Billing System (CBS), Business Enabling System (BES), and Mobile Money platforms. The successful candidate will ensure high availability, system stability, and operational excellence for telecom operator customers. This is a customer-facing role requiring strong troubleshooting capabilities, hands-on system configuration experience, and the ability to manage production environments, including night change operations.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Provide L2/L3 technical support for CBS, BES, and Mobile Money systems
 </li>
 <li>
 Perform system configuration across BES modules, UPC, Number Analysis, Invoice, DC, UVC, and related components
 </li>
 <li>
 Analyze logs, capture system traces, and troubleshoot production faults
 </li>
 <li>
 Conduct incident, change, and problem management activities following ITIL best practices
 </li>
 <li>
 Execute night change operations, system upgrades, and patch deployments
 </li>
 <li>
 Perform database operations, query execution, and data validation
 </li>
 <li>
 Compile CRL files and develop shell scripts for automation and troubleshooting
 </li>
 <li>
 Prepare and execute test cases, support UAT, and produce test reports
 </li>
 <li>
 Deliver technical training to local customer teams
 </li>
 <li>
 Maintain daily communication and reporting with customer stakeholders
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Minimum 2 years of experience in telecom BSS, CBS, BES, or Mobile Money environments
 </li>
 <li>
 Hands-on experience in charging and billing platforms
 </li>
 <li>
 Strong understanding of prepaid/postpaid charging architecture
 </li>
 <li>
 Familiarity with ITIL processes (Incident &amp; Change Management)
 </li>
 <li>
 Experience working in Linux/Unix environments
 </li>
 <li>
 Knowledge of SQL and database structures (Oracle/MySQL preferred)
 </li>
 <li>
 Experience in log analysis and fault localization
 </li>
 <li>
 Strong English communication skills
 </li>
 <li>
 Willingness to work night shifts for change activities
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Preferred Skills
 
 
 
 
 
 
 
 
 <ul>
 <li>
 ITIL Foundation certification
 </li>
 <li>
 Experience working with telecom operators
 </li>
 <li>
 Experience in Mobile Financial Services (MFS) platforms
 </li>
 <li>
 Background in telecom managed services or support projects
 </li>
 </ul>
 
 
</div>

Business Support System Engineer

Sutherland

<div>
 
 💼 Job Title
 
 
 
 Customer Service Specialist &ndash; French Account
 
 
 
 📍 Location
 
 
 On-site in
 
 New Cairo
 
 
 
 🕘 Job Type
 
 
 Full-time
 
 
 🧑 💻 Main Responsibilities
 
 <ul>
 <li>
 Answer customer questions and provide support
 </li>
 <li>
 Resolve issues politely and efficiently
 </li>
 <li>
 Communicate clearly with customers over the phone
 </li>
 <li>
 Ensure customers feel valued and satisfied
 </li>
 <li>
 Work with the team to deliver great service
 </li>
 </ul>
 
 ✅ Requirements
 
 <ul>
 <li>
 Fresh graduates or college dropouts can apply
 </li>
 <li>
 Good communication &amp; customer service skills
 </li>
 <li>
 Fluent
 
 English (B2&ndash;C1)
 
 </li>
 <li>
 Positive attitude and willingness to learn
 </li>
 <li>
 Strong listening &amp; problem-solving skills
 </li>
 <li>
 Team player
 </li>
 <li>
 Ability to work
 
 night / overnight shifts
 
 </li>
 </ul>
 
 
 
 
 🎁 Benefits
 
 <ul>
 <li>
 Attractive salary
 </li>
 <li>
 
 Fully paid training
 
 </li>
 <li>
 KPIs paid during the first 3 months
 </li>
 <li>
 Social &amp; medical insurance
 </li>
 <li>
 Free transportation
 </li>
 <li>
 Overnight shift allowance
 </li>
 <li>
 Career growth and promotion opportunities
 </li>
 </ul>
 
 📩 How to Apply
 
 
 Send your
 
 CV
 
 to:
 
 
 
 rania.sekik@sutherlandglobal.com
 
 
</div>

French Customer Service Specialist

Explore 239+ Billing specialist 6 months contract in Cairo this March. Find roles across top companies and apply now to boost your career.